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hr service delivery associate

Accenture in India

<div>
 
 Skill required:
 
 Employee Services - Employee and Labor Relations
 
 
 
 Designation:
 
 HR Service Delivery Associate
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 1 to 3 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Process incoming requests received through emails, Service Now or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, HR &amp; Payroll team. Employee Services - More into query/case management Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights.
 
 
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Written and verbal communication
 </li>
 <li>
 Critical Thinking
 </li>
 <li>
 Problem Management Provide input into process improvement opportunities and may oversee defining standards for new processes and reusable processes.
 </li>
 <li>
 Need to have minimum of 3 plus years of work experience in Leave of Absence Prior experience of handling policy discussion calls on FMLA, HIPAA &amp; ADA is a must Need to have prior experience with the following applications: Workday &amp; Service Now
 </li>
 <li>
 Leave &amp; Absence Administration MS Office Workday &amp; Service Now US Regulations on LOA &amp; Accommodation Analytical Thinking Multi Tasking/ Time Mgt Team Leadership Teaming and Collaboration Result Oriented " Effective Communication (verbal &amp; Non verbal)" Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent &amp; referral to general guidelines.Your expected interactions are within your own team &amp; direct supervisor.You will be provided detailed to moderate level of instruction on daily work tasks &amp; detailed instruction on new assignmentsThe decisions that you make would impact your own workYou will be an individual contributor as a part of a team, with a predetermined, focused scope of workPlease note that this role may require you to work in rotational shifts.Process incoming service requests received through the Contact Center, Email or Web Portal.Process employee leave requests, which includes verifying eligibility, tracking leave status, &amp; provide support services to employees on leave Obtain sufficient information to research &amp; complete the service requests, Key manual entries or answer query from client employees.Manage workflow of cases effectively &amp; take remedial action or escalate as necessary.Provide information, advice &amp; guidance to clients (individuals, managers, client HR, client representatives) in the relevant HR areas taking account of the confidential nature of the work area.Ensure &amp; maintain the security &amp; confidentiality of client data. Understanding the detailed functionality of all tools &amp; applications used for Leave &amp; Absence Administration. Understanding the end to end processes of Leave &amp; Absence Administration including Client Policies, State or any governing body s regulation.Ensuring all SLA requirements are met as agreed with the client.Ensure that the Team manages their case loads on a day to day basis identifying delays &amp; taking remedial action.Uses &amp; maintains process maps &amp; all process documentation identifying inputs, outputs, roles &amp; responsibilities of the process.Participates in OE programs, Process improvement programs.Create/Collate all necessary Leave data using the appropriate job aids as specified in the Processes. Generate all required reports from Database as per the agreed timelines &amp; send it to the required Stakeholders (Payroll &amp; Benefits Team)Provide appropriate support processes &amp; ensure compliance in adhering to client policies/practices.Maintain up-to-date knowledge of client policies, statutory requirements from the State/Local governing body &amp; special h&amp;ling procedures.Required to identify, assess, &amp; resolve complex issues/problems within own area of responsibility &amp; operating largely independentlyPrioritize own activities &amp; assist team members as needed in order to meet client deadlines &amp; quality standards, Any Graduation
 
 </li>
 </ul>
</div>

HR Service Delivery Associate

PwC Acceleration Center India

<div>
 At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.
 
 
 Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn&rsquo;t clear, you ask questions, and you use these moments as opportunities to grow.
 
 
 
 Skills
 
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 
 <ul>
 <li>
 Respond effectively to the diverse perspectives, needs, and feelings of others.
 </li>
 <li>
 Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
 </li>
 <li>
 Use critical thinking to break down complex concepts.
 </li>
 <li>
 Understand the broader objectives of your project or role and how your work fits into the overall strategy.
 </li>
 <li>
 Develop a deeper understanding of the business context and how it is changing.
 </li>
 <li>
 Use reflection to develop self awareness, enhance strengths and address development areas.
 </li>
 <li>
 Interpret data to inform insights and recommendations.
 </li>
 <li>
 Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
 
 
 </li>
 </ul>
 
 Job Title
 
 
 
 Learning and Development Operations
 
 
 
 Level
 
 
 
 Senior Associate
 
 
 
 Line of Service
 
 
 
 IFS &ndash; HC Business Services
 
 
 
 About The Job
 
 
 
 <ul>
 <li>
 Introduction to PwC Service Delivery Center
 </li>
 <li>
 PricewaterhouseCoopers Service Delivery Centre (Kolkata) Private Limited is a joint venture in India among members of the PricewaterhouseCoopers network that will leverage the scale and capabilities of the network. It is a member firm of Price Waterhouse Coopers International Limited and has its registered office in Bangalore, India
 </li>
 <li>
 The Delivery Center will provide a professional an opportunity to work in a dynamic environment where you will have the ability to develop process and quality-based skills
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 Main purpose of the job and key background information
 
 
 
 Activities To Be Performed
 
 
 
 <ul>
 <li>
 Support L&amp;D programme initiatives with multiple stakeholders and work streams - to shape and execute effective learning and leadership development solutions
 </li>
 <li>
 Engage any level of stakeholders in communicating the overall impact of a learning intervention to the business
 </li>
 <li>
 Demonstrate an understanding of PwC AC strategy, the underlying business and our client service partners,
 </li>
 <li>
 Support leads in managing and running our LMS (Vantage)-based activities
 </li>
 <li>
 Collaborate closely with stakeholders to ensure a smooth execution, review documents on timely manner and ensure they are audit ready
 </li>
 <li>
 End to end execution of various programs- technical, leadership, milestone programs etc.
 </li>
 <li>
 Creating/modification of training sessions, workshops and other trainings on the LMS tool- Vantage
 </li>
 <li>
 Training logistics - end to end logistics coordination which includes pre-work/post work, attesting annotated agenda (if required) etc. for all training programs
 </li>
 <li>
 Manage logistics for marquee events and other leadership programs which includes 100+ employees
 </li>
 <li>
 Invoicing- coordinate with vendor and internal team to raise PR/SRN and ensure payment as per deadline
 </li>
 <li>
 Reporting- pull reports from the tool and share with respective teams/stakeholders
 </li>
 <li>
 Handle queries
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 These should include essential &amp; desirable requirements such as:
 
 
 <ul>
 <li>
 Level of experience
 </li>
 <li>
 Education/qualifications
 </li>
 <li>
 Industry experience
 </li>
 <li>
 Technical capability
 </li>
 <li>
 Key personal attribute
 </li>
 <li>
 MIS/Reporting in an excel/dashboard,
 </li>
 <li>
 Experience working on LMS tool
 </li>
 <li>
 Maintaining records
 </li>
 <li>
 Stakeholder management (including SM &amp; Above)
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Time management
 </li>
 <li>
 Vendor management
 </li>
 <li>
 Detail for eye
 
 
 </li>
 </ul>
 
 Good To Have
 
 
 
 <ul>
 <li>
 Knowledge in Cornerstone LMS tool,
 </li>
 <li>
 Good communication, excel &amp; Analytical skills
 
 
 </li>
 </ul>
 Shift requirements
 
 
 <ul>
 <li>
 6am to 4pm IST
 </li>
 <li>
 Public holidays will be as per Kuala Lumpur (Malaysia)
 </li>
 <li>
 Week offs &ndash; Fixed Saturday &amp; Sunday
 </li>
 </ul>
</div>

L&D HC Operations- Senior Associate

<div>
 At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. Those in customer sales and services at PwC will specialise in providing consulting services focused on customer sales and service strategies. You will analyse customer engagement processes, develop sales and service strategies, and offer guidance and support to help clients enhance their sales effectiveness, improve customer satisfaction, and drive revenue growth.
 
 
 The Commercial &amp; Service Excellence platform helps clients transform how they engage, sell to, and serve their customers through strategy, operations, and technology. From optimizing go-to-market strategies to delivering and managing Salesforce and Dynamics platforms, the offering enables end-to-end commercial transformation. Whether modernizing sales, marketing, e-commerce or customer service functions, Commercial and Service Excellence equips teams to create connected customer experiences, drive revenue growth, and sustain performance through managed services.
 
 
 Our Sales, Service &amp; Marketing practice team, which is part of CSX, focuses on modernizing commercial functions across marketing, sales, and service to drive profitable growth and customer engagement. Combines strategy, operations, and technology&mdash;including Dynamics, enabling apps, and contact center platforms&mdash;to transform how clients activate and scale in the market.
 
 
 
 OFFERING OVERVIEW: CONTACT CENTER OPERATIONS
 
 
 
 Sales, Service &amp; Marketing practice is one of the most distinctive providers of customer-centric business solutions focusing on Sales operations &amp; Tech enablement, contact center operations &amp; tech enablement, integrated customer experience design &amp; marketing operations &amp; tech enablement. We collaborate with our clients to reinvest in an organization where the customer is at the very center.
 
 
 Our consulting team works with our global clients to design and implement growth, operational and customer focused strategies for sustainable competitive advantage. Our thought leadership and unparalleled experience help clients turn formidable challenges into market advantage across the value chain and around the globe. Additionally, our extensive expertise in various industries allows us to serve clients with consulting services with a focus on the most profitable elements of the value chain to create scalable businesses that will deliver increased sustainable profits.
 
 
 As part of Contact Center Operations, we focus on strategic, process and executional support around contact center operations to improve customer service quality, drive net promoter scores (NPS), increase efficiency, and enhance responsiveness. Includes contact center diagnostics and analytics, omnichannel digital contact center strategy, process improvement, cost reduction. We partner with contact center technology offering to drive value-embedded service delivery.
 
 
 
 Knowledge Preferred
 
 
 
 POSITION REQUIREMENTS &ndash;
 
 Experienced Associate
 
 
 
 Candidates should demonstrate substantial experience and/or knowledge in any sector in the following areas:
 
 
 <ul>
 <li>
 Contact Center Operations: Call flows, escalation paths, KPIs (AHT, FCR, NPS).
 </li>
 <li>
 Tech Stack: Salesforce Service Cloud, Genesys, NICE, Amazon Connect, IVR/CTI basics.
 </li>
 <li>
 Omnichannel Experience: Voice, chat, email, social, bots, and seamless transitions.
 </li>
 <li>
 Workforce Management &amp; Quality: Forecasting, scheduling, scorecards, and process improvement.
 
 
 </li>
 </ul>
 
 Skills Preferred
 
 
 
 Candidate will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance.
 
 
 Candidates should be able to demonstrate extensive customer transformation consulting abilities within a project team that includes the following:
 
 
 
 Significant Experience With Following Skills
 
 
 
 <ul>
 <li>
 Delivered actionable insights through contact center analytics, improving agent performance and CX metrics.
 </li>
 <li>
 Provided end-to-end contact center consulting to drive strategic transformation and operational excellence. Ideate and execute on compelling design workshops for cloud contact center transformations
 </li>
 <li>
 Provided useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients&rsquo; issues
 </li>
 <li>
 Conducted in-depth customer journey analysis to pinpoint pain points and optimize interactions.
 </li>
 <li>
 Advised clients on operations strategy to align service delivery with corporate objectives and work on creating Cloud transformation approach for contact center transformations
 </li>
 <li>
 Strengthened service delivery by standardizing processes and implementing quality frameworks.
 </li>
 <li>
 Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities
 </li>
 <li>
 Strategic Problem Solving: Experience in analyzing complex challenges, structure solutions, and drive data-backed decision-making.
 </li>
 <li>
 Client &amp; Stakeholder Management: Skilled in building trusted relationships, managing expectations, and delivering tailored recommendations.
 </li>
 <li>
 Project Delivery Excellence: Experienced in leading engagements from planning through execution, ensuring quality, timelines, and impact.
 
 
 </li>
 </ul>
 
 Educational Background
 
 
 
 
 MBA in Sales / Marketing / Strategy/ Analytics from a premier B-School
 
 
 
 
 Additional Information
 
 
 
 <ul>
 <li>
 Travel Requirements: Travel to client locations may be required as per project requirements.
 </li>
 <li>
 Experience: 2-5 years (Experience Associate) / 5 &ndash; 8 years (Senior Associate) of prior relevant work experience in a Service / Contact Center role in management consulting or similar multinational environment will be a bonus.
 </li>
 </ul>
</div>

Contact Center Operations-Associate-Bangalore

GE HealthCare

<div>
 
 Job Description Summary
 
 
 
 We are looking for an enthusiastic Associate HR Operations Specialist to join our HR team. This role is ideal for individuals who are eager to build a career in HR Operations. You will support end-to-end employee lifecycle activities, ensuring accuracy, compliance, and timely execution of HR processes. The position requires strong attention to detail, a proactive mindset, and the ability to work under time-sensitive conditions within defined SLAs.
 
 
 This position requires a high level of diligence in managing time-sensitive actions within defined SLAs to maintain service excellence. You will play a key role in maintaining data integrity, driving process improvements, and delivering &ldquo;Best in Class&rdquo; service while collaborating with internal teams and external partners.
 
 
 GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
 
 
 
 Job Description
 
 
 
 
 Roles and Responsibilities
 
 
 
 <ul>
 <li>
 Assist in onboarding activities including induction coordination, validation of joining forms, and statutory compliance checks.
 </li>
 <li>
 Support HRIS updates and maintenance (Workday or similar systems).
 </li>
 <li>
 Track leave and attendance records and assist in payroll input collation.
 </li>
 <li>
 Respond to employee queries and process change requests promptly.
 </li>
 <li>
 Maintain accurate employee files and documentation.
 </li>
 <li>
 Assist in exit management activities ensuring smooth offboarding.
 </li>
 <li>
 Participate in HR projects and process improvement initiatives.
 </li>
 <li>
 Prepare basic reports and dashboards to support HR decision-making.
 
 
 </li>
 </ul>
 
 Qualifications/Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in HR, Business Administration, or related field, with 0&ndash;2 years of experience in HR Operations or internship experience in HR.
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
 </li>
 <li>
 Ability to work under tight timelines and meet SLAs with accuracy.
 </li>
 <li>
 Knowledge of HR systems (Workday preferred) is an advantage.
 
 
 </li>
 </ul>
 
 Desired Characteristics
 
 
 
 <ul>
 <li>
 Customer-focused and highly responsive.
 </li>
 <li>
 Proactive and adaptable to change.
 </li>
 <li>
 Strong attention to detail and commitment to data integrity.
 </li>
 <li>
 Ability to manage multiple priorities and deliver under time-sensitive conditions.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
 
 
 
 GE HealthCare India Career Website
 
 
 
 
 
 Inclusion and Diversity
 
 
 
 
 GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 
 
 We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership &ndash; always with unyielding integrity.
 
 
 
 
 Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support
 
 
 
 
 Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below:
 
 
 https://www.ge.com/careers/fraud
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
</div>

Associate HR Operations Specialist

Taylor & Francis Group

<div>
 
 
 Informa
 
 is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.
 
 
 
 
 
 Taylor &amp; Francis Group
 
 operates globally and produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.
 
 
 
 
 Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that&rsquo;s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we&rsquo;d love to hear from you.
 
 
 
 
 
 What we offer in return:
 
 
 
 
 <ul>
 <li>
 24 days annual leave
 </li>
 <li>
 4 volunteering days annually
 </li>
 <li>
 Day off for your birthday
 </li>
 <li>
 Pension contributions
 </li>
 <li>
 Medical insurance for self and dependants; life cover and personal accident cover for self
 </li>
 <li>
 Seasonal social and charitable events
 </li>
 <li>
 Training and development
 </li>
 <li>
 Blended style and flexi working time
 </li>
 <li>
 Right tools for remote working
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 
 Manage and develop the People Operations regional remit and provide high quality operational HR service delivery, employee relations, performance and policy advice to Managers and employees of the business / Bengaluru entity.
 
 
 
 
 Responsible for maintaining a complete and current record of employees, reward and recognition, policy updates, crucial support in creation of new policies for the entity, industry updates and support people function compliances and being the key link between the different HR functions essential for the entity.
 
 
 
 
 This role will require you to attend our office in Bengaluru, India, 3 days per week. Closing date for applications: 8th December 2025.
 
 
 
 
 
 What you&rsquo;ll be doing:
 
 
 
 
 <ul>
 <li>
 Manage the regional People Employee Relations/Operations remit to deliver an excellent HR service to the business developing, reviewing, updating and maintaining HR business policies, processes and systems to meet legislative requirements, reduce operational risk and meet HR best practice standards to provide the most effective and flexible HR solutions.
 </li>
 <li>
 Manage the provision of appropriate HR support to Business Stakeholders/ Heads/Managers in the business, for people related casework, projects and day to day HR tasks as found relevant.
 </li>
 <li>
 Working along with the Head HR Bengaluru and align with Global People Relations team to review and identify trends from employee cases, leavers and sickness absence and make recommendations for improvement.
 </li>
 <li>
 Project manage the review, development, and upkeep of Policies, practises, HR Process, Staff Handbooks where applicable to ensure the delivery of an appropriate and consistent HR service to the business in line with local legislation and T&amp;F values.
 </li>
 <li>
 Undertake the management of complex ER cases, conduct investigations and manage the reporting of findings and recommendations.
 </li>
 <li>
 Support global team in Change programs providing HR operational expertise in managing regional policy deliverables.
 </li>
 <li>
 Adept with regional employment laws and updates for changes in laws adoption and policy updated.
 </li>
 <li>
 Manage the partnership with the Bengaluru HR team to maintain HR service standards in collaboration with the People Operations Excellence team and People Business Partner.
 </li>
 <li>
 Partner with Senior Leadership and other key stakeholders in the business to fully understand their key business drivers and to build their understanding of and commitment to the HR strategy, policies and processes.
 </li>
 <li>
 Responsible for supporting the coordination of the full T&amp;F Compensation and Reward cycle, support Compensation and Reward processes and systems to ensure all compensation and reward initiatives (e.g. annual pay review, annual bonus etc.) are reviewed &amp; delivered to time and standard.
 </li>
 <li>
 Drive, communicate and build commitment to T&amp;F performance management policies and processes into the business through training and coaching, overseeing the business wide management of PP&rsquo;s (Performance Plans) and building continuous improvement processes to support the HR strategy of global performance-based culture.
 </li>
 <li>
 Support the Business in the performance plans structure and review process to support Managers and employees through the process and outcomes.
 </li>
 <li>
 Support in acquisitions and restructures as necessary for Policy &amp; practices alignment.
 </li>
 <li>
 Responsible for annual Insurance Benefits renewals and data management, engaging with vendors for customer services and positive employee experience. Recommend &amp; drive benefits and wellness initiatives.
 </li>
 <li>
 Support any HR reporting and data management projects
 </li>
 <li>
 Responsible for the accurate and timely delivery and analysis of HR management information on a regular and ad hoc basis as required.
 </li>
 <li>
 Support L&amp;D team to collaborate &amp; facilitate Business learning plans &amp; budgets.
 </li>
 <li>
 Support the audit requirements when initiated by the business to complete the compliances such as Tax Audits, Labour Law audits etc.
 </li>
 <li>
 Provide support and work along with Head HR in special initiatives and projects essential and derived for the business / entity operations.
 </li>
 <li>
 Provide administration support to Head HR to deliver the business needs as deemed essential.
 </li>
 <li>
 Collaborate with HR team members to ensure that an excellent HR service is always delivered to the business.
 </li>
 <li>
 Provide continuous improvements recommendation to process and policy updates.
 </li>
 <li>
 Manage the partnership with the HR vendors, working cordially with them to maintain service standards and deliverables.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 Knowledge and Qualifications -
 
 
 
 
 <ul>
 <li>
 Significant experience in HR Operations
 </li>
 <li>
 Very Strong generalist experience
 </li>
 <li>
 In-depth knowledge of local employment legislation
 </li>
 <li>
 In-depth knowledge of payroll processes and reporting
 </li>
 <li>
 Experience in the management of ER cases, Redundancies, Terminations
 </li>
 <li>
 Experience of working to drive HR policy and process
 </li>
 <li>
 Knowledge of health &amp; safety
 </li>
 <li>
 People management experience
 </li>
 <li>
 Strong proficiency in Microsoft Office suite (Excel, Outlook, PowerPoint etc.,)
 </li>
 </ul>
 
 
 Skills and Behaviours Required -
 
 
 
 
 <ul>
 <li>
 The ability to prioritise and adapt to varying workloads
 </li>
 <li>
 The ability to adapt to new technology
 </li>
 <li>
 Strong communication skills - oral, presenting and written
 </li>
 <li>
 Drive and Delivering Results
 </li>
 <li>
 Performance Management &amp; Development
 </li>
 <li>
 Initiative and Resilience
 </li>
 <li>
 Planning, Organising and Attention to Detail
 </li>
 <li>
 Delivering Results and Improvement
 </li>
 <li>
 Teamwork and Building Relationships
 </li>
 <li>
 Commercial and Customer focus
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you&rsquo;re not spending time together in one of our offices or other workplaces &ndash; like at conference &ndash; you get the flexibility and support to work from home or remotely.
 
 
 
 
 
 Location:
 
 You must have the right to work and live in the
 
 India.
 
 The successful candidate will be able to utilise our balanced working model.
 
 We ask that candidates live within a commutable distance of our Bengaluru office to ensure that as a balanced worker they can make it to our office location to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time.
 
 
 
 
 
 e want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else &ndash; please ask us, we are happy to be flexible! Please contact tandfhrdelhi@informa.com
 
 
 
 
 
 Being Yourself at Taylor &amp; Francis:
 
 
 
 
 
 If you&rsquo;re excited about working with Taylor &amp; Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don&rsquo;t fit every item listed above. At Taylor &amp; Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life.
 
 
 
 
 Taylor &amp; Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor &amp; Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor.
 
 
 
 
 
 If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact tandfhrdelhi@informa.com
 
 .
 
 Your request will be reviewed and considered in the strictest confidence.
 
 
 
 
 
 We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor &amp; Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers
 
 
 
 
 Or better yet check out our LinkedIn &lsquo;Life&rsquo; Page, highlighting our accomplishments, employees, and company culture. It&rsquo;s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&amp;F.
 
 
 
 
 
 
 We would like to thank all applicants in advance and regret that only shortlisted candidates will be notified.
 
 
 
 
 
</div>

People Relations Manager

Hilton

<div>
 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &amp; Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
 
 
 If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it&rsquo;s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
 
 
 The Assistant Manager HR is responsible for the hotel&rsquo;s annual recruitment strategy plan, drive recruitment activities to ensure recruitment effectiveness meets hotel business requirements, maintaining and improving the standards as the best employer brand in the market.
 
 
 
 What will I be doing?
 
 
 
 As the Assistant Manager HR, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assist with the annual hotel manning budget plan by joining in the headcount plan discussion with department heads.
 </li>
 <li>
 Assist with the annual recruitment strategy plan and ensure the implementation to fill in qualified candidates for open positions.
 </li>
 <li>
 Maintain and explore effective recruitment channels, execute recruitment activities and keep a good relationship with these networks.
 </li>
 <li>
 Responsible for promptly posting all open positions on recruitment channels, making sure the advertisement content meets brand standards and the relevant positions.
 </li>
 <li>
 Adhering to proper procedures, source for candidates, conduct the first interview for all candidates for positions below director level and arrange interviews with the hiring managers.
 </li>
 <li>
 Travel and participate in site inspections, executing recruitment activities in schools, colleges, and universities.
 </li>
 <li>
 Manage well all candidates&rsquo; resumes and personal information, proactively establishing an effective system which effectively reports recruitment activities.
 </li>
 <li>
 Analyze recruitment effectiveness and market situations, proposing adjustments to the HR Strategy Team Leader for consideration.
 </li>
 <li>
 Give candidates timely feedback and clearly communicate to them the onboarding requirements, assisting in the onboarding and check-in process.
 </li>
 <li>
 Behave professionally and maintain hotel and brand reputation.
 </li>
 <li>
 Be involved in campus agreements, recruitment platform agreements, outsourcing contracts, and all other agency agreement approval processes, monitoring service quality during the contract period.
 </li>
 <li>
 Organize intern communication sessions, following-up on the intern program to maximize conversion rates.
 </li>
 <li>
 Update and monitor the recruitment and HR related systems data, carrying out trainings as well.
 </li>
 <li>
 Assist the HR team with other HR affairs, such as personal profile management, team activities, foreigner work visa applications, staff facilities management, etc.
 </li>
 <li>
 Promptly deliver recruitment reports and make sure the figures are accurate.
 </li>
 <li>
 Manage and develop subordinates, promptly giving instructions and guidance when needed.
 </li>
 <li>
 Ensure that subordinates adhere to proper work procedures and carry out performance reviews with them.
 </li>
 <li>
 Promptly prepare and update recruitment information to post on media platforms.
 </li>
 <li>
 Carry out any other reasonable duties and responsibilities as assigned.
 </li>
 <li>
 The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Assistant Manager HR serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Associate degree and above.
 </li>
 <li>
 Minimum 2 years of extensive Human Resources experience.
 </li>
 <li>
 Minimum 1 year of experience in a similar position in an international hotel.
 </li>
 <li>
 Good communication skills in English to meet business needs.
 </li>
 <li>
 Good organization and coordination skills.
 </li>
 <li>
 Thorough knowledge of federal, state and local laws.
 </li>
 <li>
 Familiar with computer systems.
 </li>
 <li>
 Good presentation skills.
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Conrad Bengaluru
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Conrad Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Human Resources
</div>

Assistant Manager HR - Conrad Bengaluru

Goldman Sachs

<div>
 
 Job Description
 
 
 
 
 JOB SUMMARY &amp; RESPONSIBILITIES
 
 
 
 Control Operations within Human Capital Management (HCM) Operations is responsible for designing and managing the firm&rsquo;s core employee data systems and manage risks for HCM division. Control Operations is a dynamic team with broad responsibilities and interaction with numerous teams around the globe. We implement leading edge HCM technologies to optimize process and operational efficiency, ensuring that all HCM data is compliant with internal and external requirements. This is an excellent opportunity to gain insight into the full breath of HCM activities. The Control Operations team is a global team with ground presence in India (Bengaluru and Hyderabad) and United States (New York and Dallas)
 
 
 
 How You Will Fulfill Your Potential
 
 
 
 Manage the HCM operations processes globally, in alignment with the global/ regional compliances and business directions, managing employee data administration, including HRIS and other HCM systems to ensure accuracy and timely maintenance.
 
 
 <ul>
 <li>
 Maintain a detailed understanding of HCM data and validation mechanisms in each system; work with technology partners and HRO vendors to investigate issues &amp; queries, assess impacts and formulate and propose solutions as required.
 </li>
 <li>
 Execute HCM Operations processes and ensuring appropriate service delivery support with accurate and timely processing of information with all HCM Operations stakeholders globally, maintain the SLAs.
 </li>
 <li>
 Recommend continuous improvements and be proactive in simplifying the existing HCM Operations processes and procedures. Core Projects Support by leading and participating in strategic firm wide technology, regulatory and compensation related initiatives.
 </li>
 <li>
 Emphasis on data integrity and analysis to support key HR decisions, with specific focus on data management, maintenance, reporting and providing insights.
 </li>
 <li>
 Ability to understand and adhere to the standard operations and controls, determine compliance with policy, apply/ recommend corrective actions with guidance from supervisors. Own and update changes, champion strong documentation practices.
 </li>
 <li>
 Works with Global team members to provide advice / guidance to clients and stakeholders external to HCM (i.e. Payroll).
 </li>
 <li>
 Key contact for managing issues and escalations related to HCM Operational procedures across the region including postings on Root Cause Analysis, initiation of Risk Tickets etc.
 </li>
 <li>
 Transactional Management for all employee lifecycle processes in HRIS.
 </li>
 <li>
 Manage/ support Global Time and Attendance Operations including Vacation policies, processes and system enhancements to meet regulatory demands.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors / Post Graduate degree in Engineering/Statistics/Human Resources
 
 
 </li>
 </ul>
 
 COMPETENCIES
 
 
 
 <ul>
 <li>
 2-4 years of relevant work experience in HR and/or HR operations or HR Services domain
 </li>
 <li>
 Familiarity with HR Information Systems (HRIS), such as Oracle Cloud, Oracle Absence and other systems
 </li>
 <li>
 Ability to follow process workflows, recognize exceptions, and manage escalations
 </li>
 <li>
 Ability to handle multiple, time-sensitive tasks while ensuring the delivery of high-quality work
 </li>
 <li>
 Highly organized, attention to detail and excellent follow-through required
 </li>
 <li>
 Self-motivated and able to work in an autonomous, yet collaborative environment
 </li>
 <li>
 Strong verbal and written communication skills, as well as strong organizational and interpersonal skills
 </li>
 <li>
 Good excel knowledge, ability to generate and manage reports and basic analysis.
 </li>
 <li>
 Ability and willingness to work in shifts as needed to provide the Global support
 </li>
 </ul>
</div>

Human Capital Management-Hyderabad-Analyst-HRIS

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