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customer service operator - 45024

hr service delivery associate

Accenture in India

<div>
 
 Skill required:
 
 Employee Services - Employee and Labor Relations
 
 
 
 Designation:
 
 HR Service Delivery Associate
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 1 to 3 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights.
 
 
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Written and verbal communication
 </li>
 <li>
 Critical Thinking
 </li>
 <li>
 Problem Management Experience
 </li>
 <li>
 At least 3 years of HR Experience
 </li>
 <li>
 People Relations experience a plus
 </li>
 <li>
 Workday Experience a plus
 </li>
 <li>
 HR Domain certification would be a plus
 </li>
 <li>
 Strong MS Office and Excel skills
 </li>
 <li>
 Proficient with Operational Excellence Practices
 </li>
 <li>
 Should have prior People Mgmt experience ( Minimum 2-3 years) Knowledge/Skills Requirements:
 </li>
 <li>
 Good organizational &amp; prioritisation skills.
 </li>
 <li>
 Analytical and problem solving skills.
 </li>
 <li>
 Multi-cultural awareness.
 </li>
 <li>
 Passion for customer service.
 </li>
 <li>
 Team player.
 </li>
 <li>
 Results &amp; detail-oriented
 </li>
 <li>
 Focus on high data accuracy.
 </li>
 <li>
 Quality driven &ndash; in communications and all system transactions.
 </li>
 <li>
 Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate
 </li>
 <li>
 Good written and verbal skills. Strong English language communication skills
 </li>
 <li>
 Excellent Customer Service skills Roles and Responsibilities:
 </li>
 <li>
 In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
 </li>
 <li>
 Your expected interactions are within your own team and direct supervisor
 </li>
 <li>
 You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
 </li>
 <li>
 The decisions that you make would impact your own work
 </li>
 <li>
 You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
 </li>
 <li>
 Please note that this role may require you to work in rotational shifts Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following: 1. In-depth understanding of HRO processes supported by Accenture Drives activities to meet requirements (e.g., timelines, quality, and costs) &amp; does whatever is needed to complete the task on time and error free. 2. Escalate issues and seek advice when faced with complex issues/problems. 3. Process incoming service requests received through the Contact Center, Email or Web Portal. 4. Obtain sufficient information to research and complete the service requests, Key manual entries or answer query from client employees 5. Provide information, advice and guidance to clients (individuals, managers, client HR, client representatives) in the relevant HR areas taking account of the confidential nature of the work area. 6. Ensure and maintain the security and confidentiality of client data. 7. Understanding the detailed functionality of all tools and applications 8. Uses and maintains process maps and all process documentation identifying inputs, outputs, roles &amp; responsibilities of the process. 9. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 10. Participates in various Internal or Client initiatives related to Process. 11. Maintain up-to-date knowledge of client policies, statutory requirements from the State/Local governing body and special handling procedures.. 12. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls. 13. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team., Any Graduation
 
 </li>
 </ul>
</div>

HR Service Delivery Associate

<div>
 
 Skill required:
 
 Talent Acquisition - Candidate Assessments
 
 
 
 Designation:
 
 HR Service Delivery Associate
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 1 to 3 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Candidates with End to End Recruitment experience - Domestic/International Market Filter applications using screening methodology to ensure the right skills are evaluated and the selected candidates have the right competencies to do the job. Ensure proper training of interviewers and conduct reference, certification and background checks.
 
 
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Written and verbal communication
 </li>
 <li>
 Critical Thinking
 </li>
 <li>
 Problem Management
 </li>
 <li>
 Excellent communication skills, Uses professional, error-free grammar and formatting in emails
 </li>
 <li>
 Speaks with clarity, warmth, and confidence during virtual interactions.
 </li>
 <li>
 ATS/ Job boards/ HCM
 </li>
 <li>
 US/Canada recruitment Experience is a Must have Roles and Responsibilities:
 </li>
 <li>
 In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
 </li>
 <li>
 Your expected interactions are within your own team and direct supervisor
 </li>
 <li>
 You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
 </li>
 <li>
 The decisions that you make would impact your own work
 </li>
 <li>
 You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
 </li>
 <li>
 Please note that this role may require you to work in rotational shifts US Recruitment Admin to support our talent acquisition team. The ideal candidate will assist in the end-to-end recruitment process, ensuring smooth coordination, compliance, and timely communication with candidates and internal stakeholders -Support recruiters in scheduling interviews across multiple time zones. -Maintain and update applicant tracking systems (ATS) with candidate information. -Coordinate background checks, drug tests, and onboarding documentation. -Communicate with candidates regarding interview logistics, feedback, and next steps. -Prepare and send offer letters and other employment-related documents. -Ensure compliance with US labor laws and internal hiring policies. -Generate recruitment reports and dashboards as needed. -Assist in job postings on various job boards and social media platforms. -Liaise with hiring managers to ensure timely feedback and process updates., Any Graduation
 
 </li>
 </ul>
</div>

PwC India

<div>
 
 
 Line of Service
 
 
 Internal Firm Services
 
 
 
 
 Industry/Sector
 
 
 Not Applicable
 
 
 
 
 Specialism
 
 
 Operations
 
 
 
 
 Management Level
 
 
 Associate
 
 
 
 
 Job Description &amp; Summary
 
 
 At PwC, our people in people strategy focus on developing and implementing long-term strategies to align the organisation's human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR strategy, long-term workforce planning and improving overall employee experience.
 
 
 In business partnering at PwC, you will focus on strategic consulting with business stakeholders, advising on people strategies, policies and programmes to achieve current and future business objectives and overcome people related challenges. You will work collaboratively with the wider HR team to shape the Firm&rsquo;s people strategy and priorities based on their understanding of the business as well as influence the business alignment with and adoption of firmwide direction.
 
 
 
 
 Why PWC
 
 
 
 At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for&nbsp;our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for&nbsp;each other. Learn more
 
 about us
 
 .
 
 
 At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm&rsquo;s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations
 
 
 
 
 
 Job Description &amp; Summary:
 
 
 
 
 The Partner Affairs team within Internal Firm Services (IFS) at PwC India is seeking a Associate/Senior Associate to support and contribute to Partner Development and Talent Management initiatives. This position offers an opportunity to play a pivotal role in driving processes that facilitate the growth and advancement of the firm's talent. By working closely with various stakeholders, your contributions will ensure alignment with business goals, fostering both development and efficiency within the organization.
 
 
 Top of Form
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Drive the Partner Development initiative and manage related processes, including supporting the Partner Talent Management Lead in content management.
 </li>
 <li>
 Manage processes within the Partner Development initiative such as nomination, progress tracking, feedback collection and processing, reporting, and coordination with external stakeholders, leadership, and internal teams.
 </li>
 <li>
 Oversee data management and database administration.
 </li>
 <li>
 Manage communication flow and reporting, encompassing planning and budgeting.
 </li>
 <li>
 Ensure adherence to SOPs and compliance requirements.
 </li>
 <li>
 Facilitate performance assessment processes and support the Partner admission process post-completion.
 </li>
 <li>
 Engage with internal teams (HC, Finance, Business Services, etc.) on multiple matters.
 </li>
 <li>
 Draft communications and reports for senior management.
 </li>
 <li>
 Assist in planning and executing various internal projects within Partner Affairs, including research and digital transformation initiatives.
 
 
 </li>
 </ul>
 
 Mandatory skill sets:
 
 
 
 <ul>
 <li>
 Team player with good interpersonal skills.
 </li>
 <li>
 High degree of sensitivity for confidentiality.
 </li>
 <li>
 Meticulous, committed with an eye for detail.
 </li>
 <li>
 Proactive planning and task prioritization.
 </li>
 <li>
 Proficiency in MS Office, especially MS Excel and smart apps like Power BI.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong project management skills
 
 
 </li>
 </ul>
 
 Preferred skill sets:
 
 
 
 <ul>
 <li>
 Ability to handle multiple tasks and manage a fluctuating workload.
 </li>
 <li>
 Ability to work autonomously with high levels of energy and enthusiasm.
 </li>
 <li>
 Results driven and goal oriented.
 
 
 </li>
 </ul>
 
 Years of experience required:
 
 
 
 <ul>
 <li>
 5-7 Years
 
 
 </li>
 </ul>
 
 Education qualification:
 
 
 
 <ul>
 <li>
 Graduation/Post graduation in HR preferred.
 
 
 
 </li>
 </ul>
 
 
 
 Education
 
 
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required: Bachelor Degree, Postgraduate (Certificate)
 
 
 Degrees/Field of Study preferred:
 
 
 
 
 
 Certifications
 
 
 
 
 (if blank, certifications not specified)
 
 
 
 
 
 
 Required Skills
 
 
 MS Office
 
 
 
 
 Optional Skills
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Business Partnering, Business Transformation, Career Development, Change Management, Co-Creation, Communication, Data Analytics, Data-Driven Decision Making (DIDM), Data-Driven Insights, Emotional Regulation, Empathy, Employee Experience, Employee Life Cycle, Executive Negotiation, Human Capital Initiatives, Human Resources (HR) Coaching, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Technology Roadmap, Human Resources (HR) Technology Solution Architecture, Human Resources (HR) Transformation {+ 22 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 
 
 Government Clearance Required?
 
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

IN_Associate || L&E coordinator & Talent management for Senior Executive|| Partner Affairs || IFS ||Mumbai, Pune, (Pref Bangalore)

Food Whisperer

<div>
 
 
 About the Sr. HR Executive &ndash; Corporate Kitchen:
 
 
 
 The given role will be responsible for overseeing the day-to-day HR and operational activities of the corporate kitchen, ensuring smooth workforce management, compliance, and employee satisfaction. This role requires balancing HR functions with coordination of kitchen staff and service delivery to ensure seamless cafeteria operations for employees and clients.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 1. Recruitment &amp; Onboarding
 
 
 <ul>
 <li>
 Assist in sourcing, screening, and shortlisting candidates for various roles (culinary, service, support staff).
 </li>
 <li>
 Schedule and coordinate interviews with hiring managers.
 </li>
 <li>
 Conduct reference checks and manage the onboarding process for new hires.
 </li>
 <li>
 Prepare and maintain job descriptions and hiring documents.
 </li>
 </ul>
 
 
 2. Employee Records &amp; HR Administration
 
 
 <ul>
 <li>
 Maintain accurate and up-to-date employee files and HR databases.
 </li>
 <li>
 Ensure confidentiality and secure handling of employee information.
 </li>
 <li>
 Prepare HR reports, letters, and documentation as required (e.g., employment verification, warnings, memos).
 </li>
 </ul>
 
 
 3. Payroll &amp; Attendance Support
 
 
 <ul>
 <li>
 Assist in tracking attendance, leaves, and overtime records.
 </li>
 <li>
 Coordinate with the accounts department for payroll processing and related documentation.
 </li>
 <li>
 Resolve payroll-related queries from employees.
 </li>
 </ul>
 
 
 4. Employee Engagement &amp; Relations
 
 
 <ul>
 <li>
 Support employee engagement initiatives, events, and recognition programs.
 </li>
 <li>
 Help resolve employee grievances and support positive work culture initiatives.
 </li>
 <li>
 Conduct employee feedback sessions and exit interviews.
 </li>
 </ul>
 
 
 5. HR Compliance &amp; Policy Support
 
 
 <ul>
 <li>
 Ensure compliance with labor laws and internal policies.
 </li>
 <li>
 Support health and safety initiatives and maintain records of compliance.
 </li>
 <li>
 Assist in implementing and communicating HR policies and procedures across departments.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 2 - 6 years of HR experience, preferably in hospitality or food service industry.
 </li>
 <li>
 Strong knowledge of labor laws and HR best practices.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficient in MS Office and HRIS systems.
 </li>
 <li>
 Highly organized with attention to detail and confidentiality.
 </li>
 </ul>
 
 
</div>

Sr. Executive - HR (Corporate Kitchen)

Morgan Stanley

<div>
 We're seeking someone to join our team as a
 
 HRBP
 
 for providing direction regarding policies, performance management, progressive discipline, compensation, policy advisory, talent management and HR initiatives. The HCMES function offers solution advice for the key stakeholders in various HR functions such as Coverage, Data and Analytics, Employee Relations, HR Products, Talent Acquisition and Talent Development, to ensure employees services are delivered with maximized efficiency and minimal operational risk.
 
 
 In the Human Capital Management division, we provide advice and insight to attract, retain, reward and develop a talented global workforce, giving employees the support and tools, they need to succeed. This is a
 
 Director/ Sr. Manager
 
 level position within the HCMES Service Delivery team to provide full HR support to managers and employees in the assigned client groups and will report to the leadership for ISG &amp; IM Service Delivery.
 
 
 Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
 
 
 
 What You'll Do In The Role
 
 
 
 <ul>
 <li>
 Act as internal consultant to all levels of management in order to support resolution Human Resources issues, including disciplinary actions, performance management and conflict resolution.
 </li>
 <li>
 Independently engage with employees across Business Units to successfully monitor the &lsquo;pulse&rsquo; of employees, pre-empt risks, and support with proactive measures to ensure high levels of engagement.
 </li>
 <li>
 Review and analyse business data to identify trends and enable better quality decision making.
 </li>
 <li>
 Partner and support teams within the HR Division - Talent Acquisition, Talent Development, Diversity &amp; Inclusion, Operational Risk, Compensation &amp; Benefits to execute on their respective objectives.
 </li>
 <li>
 Collaborate with Business Units to support change management and transformational initiatives. Provide support, guidance, coaching and training to managers.
 </li>
 <li>
 Participate in cross-functional teams for the development and implementation of HR initiatives.
 
 
 </li>
 </ul>
 
 What You'll Bring To The Role
 
 
 
 <ul>
 <li>
 Minimum 6 years relevant experience - in similar industry with similar scale.
 </li>
 <li>
 Possess excellent interpersonal, oral and written communication skills with a proven ability to build relationships with global and local stakeholders
 </li>
 <li>
 Strong team player and at the same time demonstrate the ability to take ownership for assigned tasks.
 </li>
 <li>
 Should be comfortable with advisory and transactional kind of interactions and get into details where needed
 </li>
 <li>
 Should be able to optimally work with structures as well as navigate through ambiguity
 </li>
 <li>
 Sound judgement on confidential and sensitive matters
 </li>
 <li>
 Adaptable and creative approach to address issues and solve problem
 </li>
 <li>
 Visionary/results-driven with a strong global mindset
 </li>
 <li>
 Customer service focused with a sense of urgency.
 </li>
 <li>
 HR Business Partner experience in Banking and Financial Services preferred.
 </li>
 <li>
 Prior experience in HRBP support role will be a plus
 
 
 </li>
 </ul>
 
 What You Can Expect From Morgan Stanley
 
 
 
 We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren&rsquo;t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you&rsquo;ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There&rsquo;s also ample opportunity to move about the business for those who show passion and grit in their work.
 
 
 To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
 
 
 Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
</div>

HRBP_Director_HCM Employee Services

Infosys Consulting

<div>
 
 The WX practice is a relatively new and vibrant unit within Infosys Consulting established with the intent of invigorating Infosys Consulting&rsquo;s service offerings and improving the footprint across new markets. This unit was designed to provide consulting &amp; advisory services at the top of the value chain in North America, (NAM), Europe and the Emerging Markets (Asia, Middle East, ANZ, Africa).
 
 
 
 
 
 Our Workforce Transformation practice in Europe, with over 150 specialists, supports large global firms and most recognizable local brands in solving their most significant challenges around Human Capital Management (HCM) Transformation, Organizational Change and Agile ways of working. Within the HCM transformation team, we offer various services enabling HR transformations through employee experience design, digital HR advisory, HR service delivery improvement and overall HR program and change management
 
 
 
 
 
 
 Job Responsibilities
 
 
 
 
 
 
 We are seeking Consultants, Senior Consultants and Principals with experience in HCM transformation to join our growing European practice. The HR Process Consultant with SAP SuccessFactors is responsible for implementing, optimizing, and maintaining HR processes using the SAP SuccessFactors Human Experience Management (HXM) Suite. This role involves analyzing business requirements, configuring SAP SuccessFactors modules, and ensuring the software meets user needs for HR processes and talent management. The responsibilities include:
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Implementation and Configuration: Lead the implementation and configuration of SAP SuccessFactors modules, including Employee Central, Performance &amp; Goals, Learning Management, and Compensation.
 </li>
 <li>
 Business Analysis: Analyze client&rsquo;s HR processes and system requirements, mapping them to SAP SuccessFactors functionalities.
 </li>
 <li>
 Solution Design: Design and propose solutions that align with business needs and best practices.
 </li>
 <li>
 Training and Support: Conduct user training sessions and provide ongoing support and guidance to ensure effective use of the system.
 </li>
 <li>
 Project Management: Manage project timelines, deliverables, and resources to ensure successful implementation.
 </li>
 <li>
 Documentation: Develop and maintain project documentation, including functional specifications, system configuration, and user guides.
 </li>
 <li>
 Testing and Troubleshooting: Participate in system testing, troubleshoot issues, and implement fixes as needed.
 </li>
 <li>
 Stakeholder Engagement: Interact with stakeholders to ensure the system&rsquo;s functionality aligns with organizational goals and objectives.
 </li>
 <li>
 Continuous Improvement: Stay up to date with the latest SAP SuccessFactors updates and enhancements and continuously improve HR processes.
 </li>
 </ul>
 
 
 
 
 
 Professionals we are looking for:
 
 
 
 
 
 <ul>
 <li>
 Technical Expertise: In-depth knowledge of SAP SuccessFactors modules and HR processes.
 </li>
 <li>
 Analytical Skills: Ability to analyze business requirements and translate them into technical solutions.
 </li>
 <li>
 Communication Skills: Strong verbal and written communication skills to interact effectively with stakeholders.
 </li>
 <li>
 Project Management: Experience in managing HR projects, including planning, execution, and monitoring.
 </li>
 <li>
 Problem-Solving: Excellent problem-solving skills to address system issues and optimize processes.
 </li>
 <li>
 Training and Support: Ability to conduct training sessions and provide support to end-users.
 </li>
 <li>
 Documentation: Proficiency in developing and maintaining detailed documentation.
 </li>
 <li>
 
 Certifications: SAP SuccessFactors&rsquo; certification is highly desirable.
 
 </li>
 </ul>
 
 
 
 
 
 Skills and attributes:
 
 
 
 
 
 <ul>
 <li>
 Be professional, quickly establish personal credibility and demonstrate expertise.
 </li>
 <li>
 Have substantial personal impact and resilience to influence and persuade clients with critical decision making.
 </li>
 <li>
 Be able to analyze complex problems and deliver insightful, practical, and sustainable solutions.
 </li>
 <li>
 Be skilled in facilitating and encouraging collaboration amongst team members.
 </li>
 <li>
 Be able to consider the broader business context and implications and not just the immediate challenge or task in hand when advising clients.
 </li>
 <li>
 Be a flexible and proactive team player who can thrive in agile, fast-paced changing working environments.
 </li>
 <li>
 Be able to build lasting relationships and influence senior colleagues and clients from various backgrounds.
 </li>
 </ul>
 
 
 
 
 
 
 <ul>
 <li>
 
 Where are we hiring?
 
 Pan India (Hyderabad preferred)
 </li>
 </ul>
 
 
</div>

Consultant

IKEA

<div>
 
 
 WHO YOU ARE
 
 
 
 
 
 
 To succeed in the position as a People Services Senior Specialist (PA) you must have minimum 4+ years advanced HR and personal administration knowledge. You also have knowledge in HR related tax, legal, pay the co-worker process and good computer skills especially Microsoft Office.
 
 
 You are also competent working alone on assigned tasks. You can express your own ideas and yet be fair to other groups. You can listen, thinks and acts independently. You are willing to take on responsibility and challenges and can be counted on when times are tough. You are focuses on daily tasks and follows established processes in detailed steps ensuring operational accuracy. You show patience and determination to explore problems in detail to find the route cause and resolve accurately.
 
 You can identify problems quickly and takes action to solve them. You can learn from solved problems, and setup steps or controls to avoid recurrence. You think &ldquo;out of the box&rdquo; and provides ideas for continuous improvement. You have a good communication and listening skill.
 
 
 You are a co-operative team player and works for the common goal. You can quickly find common ground and solve problems for the good of all. You can prepare presentation material and arrange relevant resources and documents. You manage &amp; improves KPI&rsquo;s and resources with &ldquo;end to end&rsquo; thinking. You have ability to manage projects /project teams to deliver project goals. You can be counted on to exceed goals successfully.
 
 
 You know what co-workers wants from a career and actively works toward achieving it. You work on deploying. strengths and compensating for weakness and limitations. You know your strengths and weaknesses. You have good knowledge about IKEA HR system landscape.
 
 
 This role is situated within Bangalore and will report directly to the GBO People Services Team Leader or GBO People Services Manager for India. Also, this role requires to work in 11 am to 8pm shift timing to support US Customers.
 
 
 
 
 
 
 A DAY IN YOUR LIFE WITH US
 
 
 
 
 
 
 The PA (Personnel Administration) team are responsible for end&ndash;to-end administration processes for coworkers, line managers and HR business units for US country. This requires accurate recording and maintenance of all coworkers&rsquo; personal details including preparation of employment contracts and terminations; recording contact information; banking details; pension details and other confidential information. PA team also provide standard reports for internal and external monitoring purposes
 
 You will be responsible for:
 
 &bull;	Undertake responsibility in your area of competence to deliver high-professional, accurate, timely, compliant and consistent services according to KPIs and SLAs
 
 &bull;	Provide support to local P&amp;C units in all Personnel Administration and Payroll related topics
 
 &bull;	Monitor the quality of services in your area of responsibility and partner with other internal and external departments and HR locations to improve customer satisfaction
 
 &bull;	Ensure that Personnel Administration / Payroll processes are in line with global processes/directions, legal and taxation standards, country specific requirements and comply with legislative obligations and internal auditing requirements
 
 &bull;	Entering payroll and personal data into Success Factors/Other HR Systems according to the documents received on time, and according to the procedures
 
 &bull;	Produce corresponding documents according to service level agreements
 
 &bull;	Accept and perform additional tasks delegated by team leader.
 
 
 
 
 
 
 ABOUT THIS WORK AREA
 
 
 
 
 
 
 Global Business Operation (GBO) is a function within the IKEA Group of companies. We work with transactional services in the field of Finance and HR. We deliver our services through our regional hubs, located in Poznan, Shanghai, Bangalore and Baltimore. To provide professional, service minded, support to the core business &ndash; that&rsquo;s our business! To secure best practice, efficient end-to-end HR administration processes from the co-worker, line manager &amp; HR unit to GBO for service delivery. Working together to achieve IKEA performance goals by freeing the business to focus on the core objectives.
 
</div>

People Services Specialist

Explore 349+ Hr service delivery associate in Mangaluru this October. Find roles across top companies and apply now to boost your career.

349 hr service delivery associate jobs IN Mangaluru

HR Service Delivery Associate

HR Service Delivery Associate

IN_Associate || L&E coordinator & Talent management for Senior Executive|| Partner Affairs || IFS ||Mumbai, Pune, (Pref Bangalore)

Sr. Executive - HR (Corporate Kitchen)

HRBP_Director_HCM Employee Services

Consultant

People Services Specialist