human resource adviser

State of Washington

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div><b>Human Resource Consultant 2 | AHCC</b></div><div><b>
Full Time | Permanent</b></div><div><b>
Location: Airway Heights Corrections Center | Airway Heights, WA</b></div><div><b>
Salary Range: $5,011 - $6,735 Monthly</b></div><div></div><div><b><br>
This positions is not eligible for telework. The candidate of choice must work in facility at the Washington Corrections Center daily.</b></div><div></div><div><br>
Are you a customer oriented and organized team player who is interested in a career in public service? Do you have the ability to work independently and remain self-motivated? If so, the Washington State Department of Corrections <b>Human Resource Consultant 2 (HRC2)</b> position may be the perfect fit! We are seeking a dynamic and high-performing individual, who embodies our core values, to join our Human Resources team with the goal of providing consultation, advice, guidance and support to managers, supervisors, and staff regarding multiple and diverse human resource issues and processes.</div><div></div><div><br>
The Human Resource Consultant 2 is tasked interpreting and providing clarification of Collective Bargaining Agreements (CBA), Federal Laws, Washington Administrative Code (WACs) and Revised Code of Washington (RCW) regulations, DOC, HR and Division or Facility specific personnel policies/procedures, and other pertinent rules, regulations, and policies. This critical role requires the candidate of choice to have great computer and communication skills as you will work to input and monitor information into various programs.</div><div></div><div><br>
Your communication skills will be put to great work as you interact with local staff members, staff at other DOC locations, other state agencies, other public entities, and the general public. This position may be called upon to assist other HR staff members, locally or statewide.</div><div></div><div><br>
The Department of Corrections is committed to working together for safer communities. If you have read this far and are interested in a career in public service, we encourage you to apply!</div><div></div><div><b><br>
A completed application packet will include:</b></div><ul><li>
A cover letter regarding your interest in this position with our agency</li><li>
A detailed resume</li><li>
Three professional references</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Duties</b></h2></div>
<p></p><div><div>We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.</div><div></div><div><br>
As a <b>Human Resource Consultant 2</b>, some of your duties will include:</div><ul><li>
Providing consultation, advice, guidance and support to managers, supervisors, and staff regarding multiple and diverse human resource issues and processes in the areas of:<ul><li>
Recruitment and selection</li><li>
Compensation</li><li>
Classification</li><li>
Diversity and inclusion</li><li>
Employee supervision</li><li>
Employee personal/work-related illness/injury leave</li><li>
Employee relations and labor relations which could look like:<ul><li>
Interpreting and providing clarification of Collective Bargaining Agreement (CBA, Federal Law, Washington Administrative Code (WACs) and Revised Code of Washington (RCWs), DOC, HR and Division/Facility specific personnel policies/procedures; and other pertinent rules, regulations, and policies</li></ul></li><li>
Corrective and/or disciplinary actions including:<ul><li>
Reviewing, analyzing, and advising Appointing Authority, managers and supervisors on employee conduct issues</li><li>
Provides consultation and advice on the appropriate use of performance and development plans and corrective actions.</li></ul></li></ul></li><li>
Inputting and monitoring personnel actions and maintaining electronic and physical files to include:<ul><li>
Inputting and monitoring personnel actions to include new hires, pay adjustments, promotions, and date calculations to ensure conformance with Civil Service Rules, personnel policies, and procedures</li><li>
Tracking employees on extended paid leave and leave without pay and process appropriate personnel actions</li><li>
Tracking and resolving personnel/payroll errors</li><li>
Coordinating personnel action completion and leave issues with payroll</li></ul></li><li>
Performance and Development Plans (PDP) and Position Description Form (PDF) review and processing</li><li>
Administering the CBA Bid System</li><li>
Special projects and other duties as assigned</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><b>What we need (required qualifications):</b></div><div><ul><li>
High school graduation or equivalent</li></ul></div><div><b>
AND</b></div><div><ul><li>
Two years of broad-based human resources experience</li></ul></div><div><i>
College-level coursework from an accredited institution whose accreditation is recognized by the US Dept. of Education or the Council for Higher Education Accreditation or a foreign equivalent may substitute year for year for up to one years of experience. Note: 30 semester or 45 quarter credits is equal to one year.</i></div><div></div><div><b><br>
What will make your application stand out (preferred qualifications):</b></div><ul><li>
Proficiency in MS Word and Outlook.</li><li>
An Associate&rsquo;s or Bachelor&rsquo;s degree with focus on business, human resources, social or organizational behavioral sciences, or related field from an accredited institution whose accreditation is recognized by the US Dept. of Education or the Council for Higher Education Accreditation (CHEA) or a foreign equivalent</li><li>
Two years of professional-level human resource experience including assessing and facilitating solutions for human resource problems and issues</li><li>
Six months or more experience using NEOGOV and HRMS</li><li>
S/PHR or IMPA-HR certification</li><li>
SHRM-CP or SHRM-SCP certification</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Vision: </b>Working together for safer communities.</div><div><b>
Mission: </b>Improving public safety by positively changing lives.</div><div><b>
Our Commitment: </b>To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.</div><div></div><div><br>
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.</div><div></div><div><b><br>
IMPORTANT NOTES:</b></div><ul><li>
This recruitment may be utilized to fill more than one position.</li><li>
Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.<br>
<i>**Please note: Phone number AND email address are required for all professional references.</i></li><li>
A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the position.</li><li>
Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.</li><li>
We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.</li><li>
Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.</li><li>
Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.</li><li>
Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.</li><li>
Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.</li><li>
DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents</li><li>
DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.</li></ul><div></div><div><b><br>
Telework Details</b></div><div>
This position may be allocated for telework. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a &ldquo;drop in&rdquo; area available, however, a dedicated workspace within a DOC facility will not be provided.</div><div></div><div><b><br>
What We Offer:</b></div><div>
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:</div><ul><li>
Remote/telework/flexible schedules (depending on position)</li><li>
Up to 25 paid vacations days a year</li><li>
8 hours of paid sick leave per month</li><li>
12 paid holidays a year</li><li>
Generous retirement plan</li><li>
Flex Spending Accounts</li><li>
Dependent Care Assistance</li><li>
Deferred Compensation and so much more!</li></ul><div></div><div><b><br>
PERS</b>: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.</div><div></div><div><br>
For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.</div></div></div></div><p></p>

Human Resource Consultant 2 | AHCC

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div><b>Human Resource Consultant 1 | WCC</b></div><div><b>
Full Time | Permanent</b></div><div><b>
Location: Washington Corrections Center | Shelton, WA</b></div><div><b>
Salary Range: $4,093</b> <b>- $5,501 Monthly</b></div><div></div><div><b><br>
This position is not allocated for telework. The candidate of choice must work daily at the Washington Corrections Center.</b></div><div></div><div><br>
If you are someone who is invested in public service and enjoys assisting others in a fast paced, client-facing position, the <b>Human Resource Consultant 1 (HRC1) </b>opportunity may intrigue and challenge you! The position is critical within the Washington Corrections Center Human Resource team. The incumbent must be a self-starter able to work collaboratively with the team as well as individually in a prison facility.</div><div></div><div><br>
In this role, you would interpret and apply HR rules, Collective Bargaining Agreements (CBA), policies, regulations, and procedures allowing you to put your hands on human resource knowledge and experience to work. This position requires a quick learning professional to support multiple HR disciplines, employees, supervisors, and managers. The candidate of choice must have excellent computer skills and be customer service oriented.</div><div></div><div><br>
Have we grabbed your attention? If you&rsquo;re able to help promote a culture that fosters and inspires excellence throughout the Department of Corrections, we encourage you to apply and include the following with your application:</div><ul><li>
A detailed resume</li><li>
A cover letter regarding your interest in this position with our agency</li><li>
Three professional references</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Duties</b></h2></div>
<p></p><div><div>inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.</div><div></div><div><br>
As a <b>Human Resource Consultant 1 (HRC1)</b>, some of your duties will include:</div><ul><li>
Classification, Recruitment and Selection Consultation and Processing which could include:<ul><li>
Review updated position description forms for correct classification</li><li>
Coordinate as appropriate with the DOC recruitment team to identify, plan and conduct recruitments in compliance with DOC policy and procedure</li><li>
Consult with, and advise, managers/supervisors about the recruitment and selection process and paperwork requirements</li></ul></li><li>
First-level HR Consultation which could include:<ul><li>
Provide, advice, guidance and support to managers, supervisors, and staff regarding multiple and diverse human resource issues and processes</li><li>
Interpret and provide clarification of Collective Bargaining Agreement (CBA); Federal Law; Washington Administrative Code (WACs) and Revised Code of Washington (RCWs); DOC, HR and Division/Facility specific personnel policies/procedures; and other pertinent rules, regulations, and policies</li><li>
Review, analyze and advise Appointing Authority, managers and supervisors on low-level employee conduct issues.</li><li>
Advise appointing authority, managers and staff of applicable laws, rules and policies to ensure compliance related to employees&rsquo; work-related injuries and Return to Work Program, Reasonable Accommodation, FML, Shared Leave, and Disability Separations.</li></ul></li><li>
Input and monitor personnel actions and maintain electronic and physical files</li><li>
Performance and Development Plans (PDP) and Position Description Form (PDF) processing</li><li>
Administer the CBA Bid System</li><li>
Other duties as assigned and necessary</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><b>What we need (required qualifications):</b></div><div><ul><li>
High school graduation or equivalent;</li></ul></div><div><b>
AND</b></div><div><ul><li>
Four years' office experience including one years&rsquo; experience in human resources or related setting.</li></ul></div><div><b>
OR</b></div><div><ul><li>
Associate degree or certificate in administration, business, human resources, or related field from an accredited institution whose accreditation is recognized by the US Dept. of Education or the Council for Higher Education Accreditation (CHEA) or a foreign equivalent</li></ul></div><div><b>
AND</b></div><div><ul><li>
Senior level office support or administrative experience OR comparable education and/or experience.</li></ul></div><div></div><div><br>
Demonstrated competency in the following areas (competency may be gained through education, experience, or a combination thereof):</div><ul><li>
Consulting: Provides advice on situations requiring immediate attention; exercises knowledge of human resource issues; exercises conflict resolution, proactive intervention, and negotiation skills.</li><li>
Analysis and Problem Solving: Facilitates the problem-solving process; anticipates problems; acts as a mediator, facilitating effective outcomes for all parties; influences new ways of thinking; understands concerns and problems.</li><li>
Research and Analysis: Researches and verifies information; identifies the type of information needed and where to obtain it; applies analytical skills to data and formulates a determination and recommendations.</li><li>
Proficiency in MS Word, Excel, and Outlook</li></ul><div></div><div><b><br>
What will make your application stand out (preferred qualifications):</b></div><ul><li>
A Bachelor&rsquo;s degree with a focus on business, human resources, social or organizational behavioral sciences, or related field from an accredited institution whose accreditation is recognized by the US Dept. of Education or the Council for Higher Education Accreditation (CHEA) or a foreign equivalent.</li><li>
S/PHR or IMPA-HR certification.</li><li>
Six months or more experience using NEOGOV and HRMS</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Vision:</b> Working together for safer communities.</div><div><b>
Mission:</b> Improving public safety by positively changing lives.</div><div><b>
Our Commitment: </b>To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.</div><div></div><div><br>
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.</div><div></div><div><b><br>
IMPORTANT NOTES:</b></div><ul><li>
This recruitment may be utilized to fill more than one position.</li><li>
Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.<br>
<i>**Please note: Phone number AND email address are required for all professional references.</i></li><li>
A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the position.</li><li>
Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.</li><li>
We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.</li><li>
Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.</li><li>
Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.</li><li>
Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.</li><li>
Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.</li><li>
DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents</li><li>
DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.</li></ul><div></div><div><b><br>
Telework Details</b></div><div>
This position may be allocated for telework. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a &ldquo;drop in&rdquo; area available, however, a dedicated workspace within a DOC facility will not be provided.</div><div></div><div><b><br>
What We Offer:</b></div><div>
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:</div><ul><li>
Remote/telework/flexible schedules (depending on position)</li><li>
Up to 25 paid vacations days a year</li><li>
8 hours of paid sick leave per month</li><li>
12 paid holidays a year</li><li>
Generous retirement plan</li><li>
Flex Spending Accounts</li><li>
Dependent Care Assistance</li><li>
Deferred Compensation and so much more!</li></ul><div></div><div><b><br>
PERS</b>: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.</div><div></div><div><br>
For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.</div></div></div></div><p></p>

Human Resource Consultant 1 | WCC

Olympic College

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div><b>Human Resource Consultant 1</b></div><div><b><br>
Salary: </b>$49,116 - $66,012</div><div><b>
Classification:</b> Human Resource Consultant 1</div><div><b>
Reports to:</b> Employee Relations Specialist</div><div></div><div><i><br>
Priority consideration to those who apply by January 11th, 2026</i></div><div><br>
The Human Resource Consultant 1 performs first-level professional human resource assignments in one or more areas such as recruitment and selection, classification, benefits, labor relations, HR information systems (HRIS), employee training, and reasonable accommodations. Provides guidance to employees, supports HR program administration, ensures compliance with policies and regulations, and promotes equitable practice across the workforce.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><ul><li><div>Serve as the initial point of contact for general HR inquiries employees identifying needs, resolving issues, providing guidance to employees on HR policies, procedures, and regulations, and/or directing them to appropriate staff as needed.
</div></li><li><div>Provides professional support for HR operations to ensure accurate, compliant, and customer-focused services that promote equity and organizational effectiveness.</div></li><li><div>
Review and complete unemployment claims and L&amp;I claims</div></li><li><div>
Maintain personnel files ensuring accuracy and compliance</div></li><li><div>
Assist with onboarding new employees.</div></li><li><div>
Processes leave to ensure accurate tracking, compliance, and responsive support for employees and organizational needs.</div></li><li><div>
Supports records management and compliance functions by ensuring accurate retention, timely disclosure, and continuous improvement of HR practices in alignment with regulatory requirements.</div></li><li><div>
Contributes to training and organizational development by supporting the design, delivery, and tracking of HR programs that align with policies, promote equity, and strengthen workforce effectiveness.</div></li><li><div>
Attend Labor Management Communication Committee (LMMC) and take meeting minutes.</div></li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<div><p>Minimum Qualifications</p><br>
<ul><li>
High School Diploma or equivalent</li><li>
Experience working in an administrative setting</li><li>
Ability to work in a fast-paced environment with multiple disruptions</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<div><p>Please note that we are unable to sponsor visas for this position. Only candidates who are currently authorized to work in the United States will be considered.<br>
<br>
This is a full-time classified position scheduled to work 40 hours a week, with a salary range of $49,116- $66,012 annually. All classified positions will start their salary at Step A, when you have completed six months of probation, you will receive a 5 percent pay increase. A collective bargaining agreement exists, and this position is covered by the Washington Public Employees Association (WPEA) Union. Classified positions qualify for the following benefits:<br>
Medical/vision, dental, long-term disability, life insurance, and accidental dismemberment, Flexible Spending Arrangement, Dependent Care Assistance Program, Wellness Programs, Department of Retirement Systems Plan 2 or Plan 3, Deferred Compensation Program (DRS) retirement savings plan; TIAA supplemental retirement savings plan, Aflac, 11 paid holidays, leave &ndash; vacation/sick/personal holiday/personal leave, auto/home insurance, space available tuition waiver, Employee Assistance Program (EAP), fitness center, reduced rate and priority consideration on-site child care on a space available.<br>
<br>
For more information regarding benefits, please visit our website here.</p><p><b><br>
Conditions of Employment</b></p><ul><li>
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In addition to the background check, candidates will be required to complete the Sexual Misconduct Disclosure Form as required WB HB 2327.</li><li>
The employee must reside in Washington State and within a reasonable distance of the campus to respond to workplace reporting requirements at the time of hiring. Frequent travel to Olympic College campuses or other sites may occur.</li></ul><p><b>
How To Apply</b></p><p>
To be considered for this position a candidate must apply online through the Olympic College website and submit the following required materials:</p><ul><li>
Olympic College Online Application</li><li>
Resume</li><li>
Cover Letter - in your cover letter describe how your experience sets you apart for this position.</li><li>
Unofficial college transcripts. Official transcripts and copies of mandated certifications will be required of the successful candidate.</li></ul><p><b>
EEO Statement</b></p><p>
Olympic College provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. Accommodation inquiries can be sent to: HRticket@olympic.edu. This recruitment announcement does not reflect the entire job description and can be changed or modified without notice.</p></div></div></div><p></p>

Human Resource Consultant 1

Katalyst Healthcares & Life Sciences

<div><b>Responsibilities:</b>
<ul><li>Serve as the main contact for service-related inquiries from recruitment, managers, employees, and other HR team members.
</li><li>Ensure the complete resolution of HR requests, including tracking and tracing.
</li><li>Offer outstanding customer service by promptly resolving queries and issues, really committing to provide a high-end user experience.
</li><li>Stay knowledgeable about business operations, structure, and key contacts to provide ad-hoc support and advice during HR calendar events.
</li><li>Monitor the quality of transactional work produced by the Hubs and key HR service metrics.
</li><li>Offer proactive advisory services on HR processes for HR Business Partners and line managers.
</li><li>Maintain regular contact and conduct reviews with HR teams for assigned areas, demonstrating an awareness of business area support, site-specific strategies, and challenges.
</li><li>Collaborate on site-specific projects as needed, maintaining a working knowledge of global and site-specific HR policies and procedures.
</li></ul><p><b>Requirements:</b>
</p><ul><li>Bachelor's Degree or equivalent experience required, preferably in Human Resources or a related field.
</li><li>HR Certification is a plus.
</li><li>Proficiency in Microsoft Office products; HRIS experience (Workday) preferred.
</li><li>Previous experience in a human resources role, with ticket management and employee relations experience preferred.
</li><li>Outstanding customer service orientation with strong follow-up skills and attention to detail.
</li><li>Excellent verbal and written communication skills.
</li><li>Demonstrated approach to improving processes with flexibility and a willingness to learn.
</li><li>This role is crafted for individuals who are ambitious and determined to successfully implement HR services that make a genuine difference.</li></ul></div>

HR Analyst II (HR Services Advisor)

Rippling

<div><p><b>About Rippling</b></p><p>
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.</p><p></p><p><br>
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365&mdash;all within 90 seconds.</p><p></p><p><br>
Based in San Francisco, CA, Rippling has raised $1.2B from the world&rsquo;s top investors&mdash;including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock&mdash;and was named one of America's best startup employers by Forbes.</p><p></p><p><br>
We prioritize candidate safety. Please be aware that official communication will only be sent from @Rippling.com addresses.</p><p></p><p><b><br>
About the Role</b></p><p>
Our PEO Human Resources (&ldquo;HR&rdquo;) Advisory team provides HR consulting services to PEO, ASO, and US EOR customers. As a PEO HR Advisor, you will deliver effective and efficient HR consulting services to customers of Rippling PEO (&ldquo;Professional Employer Organization&rdquo;), ASO (Administrative Services Offering), and US EOR (Employer of Record). We&rsquo;re looking for a self-driven, growth-minded &ldquo;lover of all things employee management and risk mitigation.&rdquo; You will serve as a trusted advisor to Rippling PEO customers, helping them navigate a variety of employee management scenarios while ensuring our customers remain compliant with relevant federal, state and local regulations. You&rsquo;ll also work directly with Rippling&rsquo;s product and engineering teams to improve Rippling&rsquo;s compliance product offerings. It&rsquo;s a highly cross-functional role with a significant impact on the success of multiple Rippling products.</p><p></p><p><br>
This role will be required to work Mountain or Central hours to help provide support coverage to clients in the Central US.</p><p></p><p><b><br>
What you will do</b></p><ul><li>
Provide accurate, timely advice to help Rippling PEO, ASO, &amp; US EOR customers implement best business practices and reduce employer risk for issues including: Leave of absence management, performance management, terminations, anti-harassment, policy development and other HR challenges that present legal or regulatory risk to their businesses</li><li>
Field customer inquiries as a trusted, highly knowledgeable HR expert; develop programs and processes with our sales, implementation, support and account management teams to meet our commitments to our customers</li><li>
Assist customers in managing employee claims related to unemployment benefits, state leave benefits, disability benefits, workers&rsquo; compensation, and employee grievances</li><li>
Establish processes to both professionalize our consulting offering and optimize our efficiency around these offerings</li><li>
Work closely with our product and engineering teams to develop a best-in-class HR Services offering that leans heavily on technology to ease the administrative burden of HR compliance</li><li>
Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small</li><li>
Have the courage to challenge the status quo when logic and reason require it. See something broken? Fix it.</li></ul><p></p><p><b><br>
What you will need</b></p><ul><li>
Minimum 5 years of experience in customer/client-facing HR consulting services</li><li>
Deep understanding of HR compliance rules and regulations across federal, state, and local jurisdictions</li><li>
Experience managing employee claims related to unemployment benefits, state leave benefits, disability benefits, workers&rsquo; compensation, and employee grievances</li><li>
Excellent client-facing verbal and written communication skills</li><li>
Strong project management and organizational skills: high attention to detail with excellent work product, time management, and project execution</li><li>
Experience managing cases and/or processes in Salesforce</li><li>
Passion for technology, and a desire to work in an extremely fast-paced, high-growth company</li><li>
PHR or SHRM-CP certification, a plus</li><li>
Experience providing HR services to PEO customers, a plus</li></ul><p></p><p><b><br>
About the team</b><br>
The PEO Human Resources (&ldquo;HR&rdquo;) Advisory team is a solution-focused team that's instrumental in helping clients manage their HR compliance issues and reducing the risk to the wider PEO organization. The team works closely with Product Engineering and Support teams, as well as sales, marketing and implementation teams to help build compliance initiatives and train internal teams on PEO issues.</p><p></p><p><b><br>
Additional Information</b></p><p>
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com</p><p>
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.</p><p>
This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.</p><p>
A variety of factors are considered when determining someone&rsquo;s compensation&ndash;including a candidate&rsquo;s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.</p><b><br>
The pay range for this role is:</b><br>
76,800 - 134,400 USD per year(US Tier 1)<br>
69,120 - 120,960 USD per year(US Tier 2)<br>
65,280 - 114,240 USD per year(US Tier 3)</div>

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