hvac service dispatcher

Crete United

<div><div><div>Experienced HVAC Service Dispatcher - The ideal candidate will have experience interacting directly with customers, vendors and service technicians.

Duties include but not limited to the following:
<ul><li>Dispatch &amp; Communications</li></ul>
<ul><li>Scheduling/Workload Awareness</li></ul>
<ul><li>Purchase Orders</li></ul>
<ul><li>Ordering Parts</li></ul>
<ul><li>Prompt, Accurate Processing of Invoicing to Customers</li></ul>
<ul><li>AP Data Entry</li></ul>

Requirements:
<ul><li>Must have experience dispatching in the HVAC service field. Plumbing is also preferred but not required.</li></ul>
<ul><li>Multitasking and good record keeping skills are a plus.</li></ul>
<ul><li>Skilled in MS Word, Excel and Outlook.</li></ul>
<ul><li>Must be an excellent communicator, verbal and written between the customer, the office, and other team members.</li></ul>
<ul><li>Must be a unifying team player with positive influence, energy and behavior.</li></ul>
<ul><li>Ability to manage multiple time-sensitive tasks.</li></ul>
</div>
</div><div>Job Type: Full-time
</div>
<div>Pay: $25.00 - $30.00 per hour</div><div> 

Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li></ul> 


Crete United is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.

#LI-DNP</div></div>

Commercial HVAC Dispatcher

ARS/Rescue Rooter

<div><div>Pay: $18 &ndash; $25 per hour (depending on experience and schedule availability) 
Schedule: Flexible Part-Time Scheduling Available 
Part-time</div><div></div><div> 
Join ARS Rescue Rooter of Orlando, a member of American Residential Services (ARS), the nation&rsquo;s largest provider of residential HVAC, plumbing, and electrical services with more than 7,000 team members and over 45 years of experience serving homeowners across the country.</div><div>
We are seeking a highly organized Part-Time HVAC Dispatcher to support our residential HVAC service operations out of Sanford, FL. This role plays a key part in coordinating technician schedules, routing calls, and supporting customer appointment flow throughout the day.</div><div></div><div> 
We offer scheduling flexibility based on the experience, abilities, and availability of the candidate hired for the role.</div><div></div><div> 
What We Offer</div><ul><li>
Weekly pay via direct deposit</li><li>
Paid training and onboarding</li><li>
Insurance available after 31 days for qualifying employees</li><li>
Low-cost medical plans available</li><li>
Dental, vision, HSA/FSA</li><li>
401(k) with company match</li><li>
Clean office environment with strong team culture</li><li>
Career growth opportunities within a national service network</li><li>
Flexible scheduling options</li></ul><div> 
As a HVAC Dispatcher, you will:</div><ul><li>
Dispatch HVAC service technicians efficiently to meet customer appointment times</li><li>
Manage incoming service requests and schedule heating and air conditioning service calls</li><li>
Coordinate technician routing and job assignments to maximize efficiency</li><li>
Monitor call flow through the HVAC service platform and dispatch system</li><li>
Communicate with technicians and customers regarding appointment updates and routing changes</li><li>
Support field teams throughout the day by adjusting schedules and resolving routing issues</li><li>
Maintain accurate scheduling and ensure technicians remain productive throughout the day</li></ul><div>
This is a fast-paced, in-office dispatcher position supporting residential HVAC service operations.</div><div> 
What You Need</div><ul><li>
Prior experience in dispatch, scheduling, or call center environments preferred</li><li>
Experience coordinating field service teams (HVAC or home services preferred)</li><li>
Strong communication, multitasking, and organizational skills</li><li>
Familiarity with local geography and routing preferred</li><li>
Proficiency in Microsoft Office and multi-line phone systems</li><li>
Ability to work in a fast-paced office environment</li><li>
Flexible availability based on business needs and scheduling options</li></ul><div></div><div> 
This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.</div></div>

Part-Time Dispatcher - Skilled Trades

Trusted Heating & Cooling Solutions, Inc.

<div>We're Trusted Heating &amp; Cooling Solutions, Inc., and we're searching for a motivated full-time Dispatcher - Customer Service Representative to join our team in Pinckney, MI! If you enjoy balancing communication, coordination, and customer care, this position offers the variety and responsibility you've been looking for. 
WHAT WE OFFER:
Pay:<ul><li>
$25-$35 per hour, plus bonuses</li></ul>
Schedule:<ul><li>
7:30 am - 4:00 pm</li></ul> 
YOUR ROLE AS A DISPATCHER - CUSTOMER SERVICE REPRESENTATIVE:<ul><li>
Respond to incoming calls, emails, and messages from residential and commercial customers with professionalism and care</li><li>
Schedule and dispatch HVAC technicians for service calls, system installations, and routine maintenance</li><li>
Maintain and adjust the daily dispatch schedule to ensure peak efficiency across the team</li><li>
Communicate clearly with field crews regarding job updates, priority changes, and urgent service needs</li><li>
Assist with administrative responsibilities, including warranty submissions, rebate processing, and permit documentation</li></ul> 
BENEFITS:<ul><li>
Health</li><li>
Dental</li><li>
Vision</li><li>
Life</li><li>
PTO</li><li>
401(k) with company match</li><li>
Short- and long-term disability</li><li>
Bonus structure</li><li>
Company parties</li><li>
Company vehicle</li><li>
Company iPad</li><li>
Uniforms</li><li>
Growth opportunities</li></ul> 
OUR IDEAL DISPATCHER - CUSTOMER SERVICE REPRESENTATIVE:<ul><li>
Strong organizational skills with the ability to manage multiple priorities simultaneously</li><li>
Ability to remain calm and solution-oriented in fast-paced or high-volume situations</li><li>
Possess a genuine passion for delivering outstanding customer experiences</li></ul>
While not mandatory, having 2+ years of experience in a dispatcher, customer service, or administrative role is a plus, particularly in the HVAC or trades industry. 
OUR IMPACT:
Trusted Heating &amp; Cooling Solutions is a highly regarded HVAC company proudly serving the greater Ann Arbor community with honesty, skill, and a genuine commitment to our customers. We are recognized for our exceptional workmanship, state-of-the-art equipment, and a service approach that emphasizes personalization, reliability, and transparency. Unlike other companies, our team consists of dedicated, full-time professionals who take pride in their work and support one another through every project.
When you join Trusted, you become part of a workplace that values your expertise, fosters your development, and encourages your input. We offer competitive pay, outstanding benefits, and a collaborative culture that makes each day at work enjoyable. If you're looking to grow your career with a team that prioritizes quality and truly cares about its members, you'll feel right at home with us.
Apply now! Our initial application is easy and mobile-friendly.</div>

Dispatcher - Customer Service Representative

Brookside Mechanical Inc.

<div>Take the next step in your administrative career and become a crucial part of a thriving HVAC business by joining Brookside Mechanical Inc. as a full-time CSR / Dispatcher! We need an attentive and organized problem solver to keep our customers happy and our office productive.
When you join us in Manchester, NH, you earn $22.00 - $28.00/hour and receive fantastic benefits and perks like:<ul><li>
Bonus structure</li><li>
Health, dental, and vision insurance</li><li>
Paid holidays</li><li>
A 401(k)</li><li>
Growth opportunities</li><li>
Mentor/apprentice program</li><li>
Employee assistance program</li><li>
Company parties</li><li>
Flexible schedules</li></ul>
Plus, we offer a monthly team lunch, and random employee giveaways! We love what we do, and we need a dedicated person to support us in our mission. If you're the one, apply today! 
QUALIFICATIONS<ul><li>
Experience using ServiceTitan</li></ul>
Preferred Criteria:<ul><li>
2+ years of ServiceTitan experience</li><li>
Some HVAC knowledge</li></ul> 
A DAY IN THE LIFE
Our CSR / Dispatcher usually works from 9:00 am - 5:00 pm, Monday - Friday.
You're a pivotal part of our administrative team, skillfully using ServiceTitan to keep our appointment calendar organized and our technicians moving efficiently. As clients call or message us, you respond in a friendly manner and provide excellent customer service. You answer questions, learn about the client's HVAC needs, and schedule service appointments. By providing excellent administrative support and professional customer service, you directly contribute to our continued growth and success. 
ABOUT US
Our talented team at Brookside Mechanical Inc. has been fostering a culture of authenticity, collaboration, and professional excellence since our founding in 1988. As one of the area's leading heating and air conditioning companies, we're there for all of our customers' needs, from minor maintenance jobs to emergency repair services. We're just as dedicated to our employees as we are to our customers, and we strive to ensure every person feels valued and supported in their role. If you're seeking a career where you're appreciated for completing quality work and growing your skills, join us! 
ARE YOU READY TO JOIN US?
We've made it easy to apply for this customer service role using our initial, mobile-friendly form. Reach out today and take your first step towards becoming a CSR / Dispatcher! 
Please Do not call into the office after applying, We will reach out to you.</div>

CSR / Dispatcher

Hickman Solutions Plumbing Heating Cooling

Here is the finalized, fully updated job posting. These new details make the role highly attractive by highlighting the clear schedule, bonus opportunities, and specific location. It is ready to copy and paste right into Indeed!Job Title: Dispatcher / Customer Service Representative (CSR)Company: Hickman Plumbing Heating CoolingJob Type: Full-TimeLocation: 5666 S 122nd E Ave, Ste B9, Tulsa, OK 74146Pay: $18.00 - $22.00 per hour + Performance BonusesSchedule: Monday &ndash; Friday, 8:00 AM to 5:00 PM (Includes an on-call rotation; overtime available)About UsAt Hickman Plumbing Heating Cooling, we pride ourselves on providing top-notch home services and exceptional customer care to the Tulsa community. We know that our success starts with our team. When you join us, you&rsquo;re not just an employee&mdash;you&rsquo;re a vital part of a growing work family that values integrity, hard work, and having a little fun along the way!We are currently looking for a highly organized and customer-focused Dispatcher / CSR to be the welcoming voice of our company and the strategic mind behind our daily scheduling.The RoleAs our Dispatcher/CSR, you are the crucial link between our customers and our technicians. You will be the first point of contact for homeowners experiencing plumbing or HVAC issues, meaning your empathy, calm demeanor, and problem-solving skills will set the tone for their entire experience. You will manage our technicians' daily schedules, ensuring they are dispatched efficiently to maximize their time, while also finding opportunities to offer maintenance plans and gather glowing customer reviews.What You&rsquo;ll Be Doing<ul><li>Be the Voice of Hickman: Answer incoming calls with a warm, professional, and helpful attitude.</li><li>Schedule &amp; Dispatch: Coordinate and schedule service calls, dispatching the right plumbing or HVAC technician to the right job.</li><li>Route Optimization: Monitor technician locations and map out efficient driving routes to minimize travel time.</li><li>Customer Communication: Keep customers updated on technician arrival times, delays, or any changes to their scheduled service.</li><li>Drive Growth: Maximize every call by offering and selling our maintenance plans, and following up to secure 5-star Google reviews (which you get bonuses for!).</li><li>Data Entry &amp; Management: Accurately enter customer information, job details, and notes directly into Housecall Pro.</li><li>Team Support: Debrief technicians after calls, process payments, and support the management team with daily administrative tasks.</li></ul>What We&rsquo;re Looking For<ul><li>Experience: 1&ndash;3 years of experience in customer service, dispatching, or a call center environment. (Experience in plumbing, HVAC, or home services is a huge plus!)</li><li>Language Skills: Bilingual candidates are highly encouraged to apply&mdash;this is a great bonus!</li><li>Tech-Savvy: Comfortable using computers, multi-line phone systems, and navigating dispatch software (experience with Housecall Pro is a major advantage).</li><li>Problem Solver: Ability to think on your feet, prioritize urgent calls, and adapt to a fast-paced, constantly changing schedule.</li><li>Geographic Knowledge: Familiarity with the Tulsa area and local traffic patterns to effectively route technicians.</li><li>Stellar Communicator: Excellent verbal and written communication skills with a knack for de-escalating stressful situations.</li></ul>Why Join Hickman Plumbing Heating Cooling?<ul><li>Competitive Base Pay: $18.00 - $22.00 per hour based on experience.</li><li>Performance Bonuses: Earn extra cash by securing Google reviews and selling maintenance plans!</li><li>Predictable Schedule: Standard M-F, 8-5 hours, with opportunities for overtime and a shared on-call rotation.</li><li>Retirement: 401(k) available starting on Day 1!</li><li>Health Benefits: Comprehensive Health, Vision, and Dental insurance starting on Day 91.</li><li>Time Off: Paid Time Off (PTO) and Paid Holidays.</li><li>Culture: A positive, supportive, and team-oriented work environment with opportunities for growth.</li></ul>How to Apply:If you are a multitasking pro who loves helping people and keeping things organized, we want to hear from you! Click &quot;Apply&quot; to submit your resume and a brief introduction about why you'd be a great fit for the Hickman team.Pay: $18.00 - $22.00 per hourWork Location: In person

CSR/Dispatcher

Nextech

<div>
 
 Be the Heart of the Operation - Join Nextech as a Dispatcher!
 
 
 
 Are you ready to be part of a team that keeps the wheels turning and the service flowing? At
 
 Nextech
 
 , we&rsquo;re not just building a company &mdash; we&rsquo;re building a movement. For more than 30 years, we&rsquo;ve led the way in HVAC/R services across the country, driven by our values of
 
 Quality, Integrity, and Value
 
 . With
 
 2,000+ team members
 
 and growing, we&rsquo;re proud to be
 
 America&rsquo;s largest HVAC/R service provider
 
 &mdash; and we&rsquo;re just getting started.
 
 
 Behind every great technician is a rock-solid support system &mdash; and that&rsquo;s where
 
 you
 
 come in. As a
 
 Dispatcher
 
 , you&rsquo;ll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart.
 
 
 
 If you&rsquo;re organized, proactive, and thrive in a fast-paced environment &mdash; this is your opportunity to shine.
 
 
 
 As a Dispatcher at Nextech, you&rsquo;ll be the linchpin of field service operations. You&rsquo;ll coordinate schedules, manage service requests, and ensure that our technicians and customers are aligned, informed, and fully supported every step of the way.
 
 
 Your responsibilities will include
 
 
 <ul>
 <li>
 Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to date
 </li>
 <li>
 Communicating service updates, customer needs, and schedule changes to technicians and management
 </li>
 <li>
 Tracking service history, updates, and customer communications in the database
 </li>
 <li>
 Coordinating daily schedules to ensure efficiency, accuracy, and timely completion of work
 </li>
 <li>
 Verifying technician check-ins/outs and confirming IVR compliance
 </li>
 <li>
 Ensuring technicians have the correct parts and POs to complete jobs successfully
 </li>
 <li>
 Providing world-class support to internal teams and customers &mdash; always with professionalism and urgency
 </li>
 <li>
 Collaborating with Regional Service Managers to clear and schedule new calls
 </li>
 <li>
 Managing data entry, purchasing, and internal support for your assigned region
 
 
 
 </li>
 </ul>
 This is a role that requires precision, adaptability, and a strong commitment to excellence.
 
 
 We believe when you take care of your people, they take care of everything else. Here&rsquo;s what sets us apart
 
 
 
 Professional Growth
 
 Paid training, certification support, and education reimbursement
 
 
 
 Outstanding Benefits
 
 
 
 <ul>
 <li>
 Multiple health plans, including a FREE employee-only option
 </li>
 <li>
 Dental and vision coverage starting after just 30 days
 </li>
 <li>
 FREE life insurance equal to your annual salary
 </li>
 <li>
 401(k) with 50% company match on the first 6%
 </li>
 <li>
 Optional supplemental coverage for life, disability, accidents, and critical illness
 
 
 
 </li>
 </ul>
 
 Generous Time Off
 
 
 
 <ul>
 <li>
 Seven paid holidays plus Paid Time Off
 </li>
 <li>
 Exclusive discounts on travel, auto, dining, and more
 
 
 
 </li>
 </ul>
 USD $20.00/Hr.
 
 
 USD $27.00/Hr.
 
 
 We&rsquo;re searching for a strong communicator and multi-tasking pro who thrives under pressure and never lets details slip through the cracks.
 
 
 <ul>
 <li>
 Previous dispatch experience (service industry preferred)
 </li>
 <li>
 High-level computer skills, especially in Excel
 </li>
 <li>
 Excellent organizational and time-management skills
 </li>
 <li>
 Strong sense of urgency and ability to prioritize tasks effectively
 </li>
 <li>
 Top-notch communication skills &mdash; written and verbal
 </li>
 <li>
 Team-first attitude with a solution-focused mindset
 </li>
 <li>
 Ability to thrive in a fast-paced, deadline-driven environment
 </li>
 <li>
 Detail-oriented with a sharp focus on accuracy and follow-through
 
 
 
 </li>
 </ul>
 This role is office-based and requires the ability to
 
 
 <ul>
 <li>
 Continuously able to work in office environment
 </li>
 <li>
 Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
 </li>
 <li>
 Continuously able to sit at a computer for up to 8 hours
 </li>
 <li>
 Able to alternate between sitting and standing, as needed throughout the day
 </li>
 <li>
 Continuously requires vision, hearing, twisting, and talking
 </li>
 <li>
 Occasionally able to lift up to 15 lbs
 </li>
 <li>
 Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
 </li>
 <li>
 Rarely requires climbing
 </li>
 </ul>
</div>

Dispatcher

<div>
 
 Be the Heart of the Operation - Join Nextech as a Dispatcher!
 
 
 
 Are you ready to be part of a team that keeps the wheels turning and the service flowing? At
 
 Nextech
 
 , we&rsquo;re not just building a company &mdash; we&rsquo;re building a movement. For more than 30 years, we&rsquo;ve led the way in HVAC/R services across the country, driven by our values of
 
 Quality, Integrity, and Value
 
 . With
 
 2,000+ team members
 
 and growing, we&rsquo;re proud to be
 
 America&rsquo;s largest HVAC/R service provider
 
 &mdash; and we&rsquo;re just getting started.
 
 
 Behind every great technician is a rock-solid support system &mdash; and that&rsquo;s where
 
 you
 
 come in. As a
 
 Dispatcher
 
 , you&rsquo;ll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart.
 
 
 
 If you&rsquo;re organized, proactive, and thrive in a fast-paced environment &mdash; this is your opportunity to shine.
 
 
 
 As a Dispatcher at Nextech, you&rsquo;ll be the linchpin of field service operations. You&rsquo;ll coordinate schedules, manage service requests, and ensure that our technicians and customers are aligned, informed, and fully supported every step of the way.
 
 
 Your responsibilities will include
 
 
 <ul>
 <li>
 Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to date
 </li>
 <li>
 Communicating service updates, customer needs, and schedule changes to technicians and management
 </li>
 <li>
 Tracking service history, updates, and customer communications in the database
 </li>
 <li>
 Coordinating daily schedules to ensure efficiency, accuracy, and timely completion of work
 </li>
 <li>
 Verifying technician check-ins/outs and confirming IVR compliance
 </li>
 <li>
 Ensuring technicians have the correct parts and POs to complete jobs successfully
 </li>
 <li>
 Providing world-class support to internal teams and customers &mdash; always with professionalism and urgency
 </li>
 <li>
 Collaborating with Regional Service Managers to clear and schedule new calls
 </li>
 <li>
 Managing data entry, purchasing, and internal support for your assigned region
 
 
 
 </li>
 </ul>
 This is a role that requires precision, adaptability, and a strong commitment to excellence.
 
 
 We believe when you take care of your people, they take care of everything else. Here&rsquo;s what sets us apart
 
 
 
 Professional Growth
 
 Paid training, certification support, and education reimbursement
 
 
 
 Outstanding Benefits
 
 
 
 <ul>
 <li>
 Multiple health plans, including a FREE employee-only option
 </li>
 <li>
 Dental and vision coverage starting after just 30 days
 </li>
 <li>
 FREE life insurance equal to your annual salary
 </li>
 <li>
 401(k) with 50% company match on the first 6%
 </li>
 <li>
 Optional supplemental coverage for life, disability, accidents, and critical illness
 
 
 
 </li>
 </ul>
 
 Generous Time Off
 
 
 
 <ul>
 <li>
 Seven paid holidays plus Paid Time Off
 </li>
 <li>
 Exclusive discounts on travel, auto, dining, and more
 
 
 
 </li>
 </ul>
 USD $25.00/Hr.
 
 
 USD $29.00/Hr.
 
 
 We&rsquo;re searching for a strong communicator and multi-tasking pro who thrives under pressure and never lets details slip through the cracks.
 
 
 <ul>
 <li>
 Previous dispatch experience (service industry preferred)
 </li>
 <li>
 High-level computer skills, especially in Excel
 </li>
 <li>
 Excellent organizational and time-management skills
 </li>
 <li>
 Strong sense of urgency and ability to prioritize tasks effectively
 </li>
 <li>
 Top-notch communication skills &mdash; written and verbal
 </li>
 <li>
 Team-first attitude with a solution-focused mindset
 </li>
 <li>
 Ability to thrive in a fast-paced, deadline-driven environment
 </li>
 <li>
 Detail-oriented with a sharp focus on accuracy and follow-through
 
 
 
 </li>
 </ul>
 This role is office-based and requires the ability to
 
 
 <ul>
 <li>
 Continuously able to work in office environment
 </li>
 <li>
 Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
 </li>
 <li>
 Continuously able to sit at a computer for up to 8 hours
 </li>
 <li>
 Able to alternate between sitting and standing, as needed throughout the day
 </li>
 <li>
 Continuously requires vision, hearing, twisting, and talking
 </li>
 <li>
 Occasionally able to lift up to 15 lbs
 </li>
 <li>
 Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
 </li>
 <li>
 Rarely requires climbing
 </li>
 </ul>
</div>

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