2026 human resources intern Jobs in Cairo 12 Months Contract Jobs In Cairo Egypt

2026 human resources intern

infrastructure manager - projects Jobs in Cairo 12 Months Contract Jobs In Cairo Egypt

infrastructure manager - projects

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internal communications manager Jobs in Cairo 12 Months Contract Jobs In Cairo Egypt

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it manager

incident management internship

geidea

<div>
 
 Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 
 Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
 
 
 Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking
 
 
 www.geidea.net
 
 
 
 
 
 To maintain a competitive advantage as we grow, we are currently looking for a new "Incident Management Internship"
 
 
 
 
 
 
 Job Purpose:
 
 
 
 Support the health and stability of our production systems by coordinating incident response, executing first-line troubleshooting, and maintaining clear records and stakeholder communications in line with standard operating procedures.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Log, classify, and prioritize
 
 
 incidents (Critical/High/Medium/Low) per the SOP.
 </li>
 <li>
 Execute first-line runbooks, collect diagnostics, and escalate to L2/L3 when needed.
 </li>
 <li>
 Maintain clear stakeholder communication
 
 s
 
 : updates, ETAs.
 </li>
 <li>
 Track the full incident lifecycle to clean closure with accurate resolution codes.
 </li>
 <li>
 Support SLA reporting and metrics (MTTA, MTTR, backlog hygiene).
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 4th-year university student or recent graduate in Information Technology, Computer Science, Engineering, or a related field.
 </li>
 <li>
 Basic understanding or exposure to ITIL-aligned Incident Management, including incident lifecycle, communication under pressure, and root-cause data collection.
 </li>
 <li>
 Familiarity with Linux/Windows fundamentals, basic networking, log analysis, SQL, and cloud technologies (e.g., AWS).
 </li>
 <li>
 Interest or prior exposure to payments or fintech production operations is a plus.
 </li>
 </ul>
 
 
 
 
 
 Our values guide how we think and act:
 
 
 
 
 C
 
 ustomer first - It&rsquo;s embedded in our design thinking and customer service approach
 
 
 
 O
 
 pen - Openness allows us to constantly improve and evolve
 
 
 
 R
 
 eal - No jargon and no excuses!
 
 
 
 B
 
 old - Constantly challenging ourselves and our way of thinking.
 
 
 
 R
 
 esilient &ndash; If we fail, we bounce back stronger than before.
 
 
 
 C
 
 ollaborative - We know that we can achieve a lot more as a team.
 
 
 We are changing lives by constantly striving for a better solution.
 
 
 
 
 
 This internship is paid, with a duration of 3-6M.
 
 
 
</div>

Incident Management Internship

Orange Business

<div>
 
 About Us
 
 
 
 Join us at Orange Business!
 
 
 We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
 
 
 Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
 
 
 
 About The Role
 
 
 
 Provide technical point of contact for customers&rsquo; incidents.
 
 
 &Oslash; Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams.
 
 
 &Oslash; Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs.
 
 
 &Oslash; Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner.
 
 
 &Oslash; Perform technical escalations to different Problem Management teams in line with company procedure and case/incident excellence.
 
 
 &Oslash; Perform and own technical management escalations in line with company procedure and case excellence policy.
 
 
 &Oslash; Obtain and document data integrity issues and ensure getting valid Reason for Outage (RFO) when applicable and to note it in detail and gain agreement to incident closure by customer or Service desk representative&Oslash; Ability to organize on spot calls with the customer and gather resources for such calls
 
 
 
 About You
 
 
 
 Skills / Qualifications:
 
 
 &Oslash; Excellent customer service skills
 
 
 &Oslash; Interpersonal and communication skills.
 
 
 &Oslash; Time management.
 
 
 &Oslash; Ability to work under pressure and deal with multiple tasks.
 
 
 &Oslash; Problem solving skills.
 
 
 &Oslash; Language skills French and english
 
 
 
 &iquest; Educational Background
 
 
 
 &Oslash; Bachelor of Science in Communications/Computer Engineering
 
 
 &Oslash; Cisco certificate (CCNA). (+)
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
 </li>
 <li>
 Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
 </li>
 <li>
 Professional Development: training programs and upskilling/re-skilling opportunities.
 </li>
 <li>
 Career Growth: Internal growth and mobility opportunities within Orange.
 </li>
 <li>
 Caring and Daring Culture: Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.
 </li>
 <li>
 Reward Programs: Employee Referral Program, Change Maker Awards.
 
 
 </li>
 </ul>
 
 Only Your Skills Matter
 
 
 
 Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
</div>

Technical Support Engineer

Sitech

<div>
 
 About Sitech
 
 
 
 At
 
 Sitech
 
 , we design and deliver innovative digital products and experiences that empower global enterprises and startups. We&rsquo;re driven by technology, collaboration, and continuous improvement &mdash; and we&rsquo;re looking for a
 
 SecOps Engineer
 
 to help us strengthen our security posture across systems and operations.
 
 
 As a
 
 SecOps Engineer
 
 , you&rsquo;ll play a critical role in integrating security best practices into IT operations. You will monitor systems for potential threats, respond to incidents, manage vulnerabilities, and automate security workflows to ensure a secure and resilient infrastructure.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Threat Monitoring: Continuously monitor networks, endpoints, and cloud environments to detect potential threats and maintain operational health.
 </li>
 <li>
 Incident Response: Lead security investigations, perform forensic analysis, and report findings with clear remediation steps.
 </li>
 <li>
 Vulnerability Management: Identify, assess, and remediate vulnerabilities across systems, applications, and cloud environments.
 </li>
 <li>
 Automation &amp; Orchestration: Develop and maintain tools and playbooks for Security Orchestration, Automation, and Response (SOAR) to streamline incident handling.
 </li>
 <li>
 Cross-Team Collaboration: Work closely with IT, DevOps, and security teams to integrate security throughout the entire system lifecycle.
 </li>
 <li>
 Compliance &amp; Governance: Ensure adherence to security policies, industry standards, and regulatory requirements.
 </li>
 <li>
 Continuous Improvement: Evaluate and implement new security technologies, tools, and processes to enhance Sitech&rsquo;s overall security strategy.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Technical Expertise: Hands-on experience with SIEM, SOAR, EDR, and log analytics tools (e.g., Splunk, Elastic Stack) as well as cloud platforms like AWS or Azure.
 </li>
 <li>
 Scripting &amp; Automation: Proficiency in Python, PowerShell, or Bash for automating security and operational tasks.
 </li>
 <li>
 Security Knowledge: Strong understanding of security best practices, threat detection, risk management, and incident handling.
 </li>
 <li>
 Analytical Thinking: Ability to investigate and interpret security events, identify root causes, and propose effective solutions.
 </li>
 <li>
 Communication: Excellent written and verbal communication skills to collaborate with both technical and non-technical stakeholders.
 </li>
 <li>
 Education: Bachelor&rsquo;s degree in Information Security, Computer Science, or a related field (or equivalent practical experience).
 </li>
 </ul>
</div>

SecOps Engineer

<div>
 
 About Us
 
 
 
 Join us at Orange Business!
 
 
 We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
 
 
 Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
 
 
 
 About The Role
 
 
 
 <ul>
 <li>
 Provide comprehensive support to IBO Customers via the Service Excellence Process, including handling customer inquiries, incident and change management, troubleshooting, and resolution
 </li>
 <li>
 Manage both proactive and reactive incidents, ensuring consistent and high-quality service delivery to customers
 </li>
 <li>
 Serve as the primary point of contact for customers, delivering professional assistance and support
 </li>
 <li>
 Accurately log all incidents and inquiries promptly and efficiently
 </li>
 <li>
 Diagnose fault-related cases using software diagnostics and other relevant tools, aiming for proactive resolution
 </li>
 <li>
 Keep customers updated on the status of their inquiries and incidents, escalating internally when necessary to meet performance objectives
 </li>
 <li>
 Collaborate with internal departments and vendors to expedite fault resolution within defined SLAs
 </li>
 <li>
 Independently resolve most incidents across all services, taking ownership of incident management from creation to resolution
 </li>
 <li>
 Document all troubleshooting and incident management activities systematically using ticketing systems
 </li>
 <li>
 Ensure timely resolution of incidents by escalating to appropriate experts and management as needed
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 
 About you
 
 
 
 <ul>
 <li>
 Excellent interpersonal and communication skills to effectively engage with clients and internal teams
 </li>
 <li>
 Ability to comprehend complex customer infrastructure and a strong understanding of services offered by Orange Business
 </li>
 <li>
 Exceptional customer service skills to address client needs and ensure satisfaction
 </li>
 <li>
 Proficient problem-solving abilities to identify and resolve issues promptly
 </li>
 <li>
 Capability to perform effectively under pressure and manage challenging situations
 </li>
 <li>
 Strong multitasking skills to handle multiple tasks concurrently
 </li>
 <li>
 Fluency in English to communicate proficiently with diverse stakeholders
 
 
 </li>
 </ul>
 
 Preferred Skills:
 
 
 
 <ul>
 <li>
 CCNA certification is a plus, demonstrating a foundational understanding of networking principles and technologies
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
 </li>
 <li>
 Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
 </li>
 <li>
 Professional Development: training programs and upskilling/re-skilling opportunities.
 </li>
 <li>
 Career Growth: Internal growth and mobility opportunities within Orange.
 </li>
 <li>
 Caring and Daring Culture: Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.
 </li>
 <li>
 Reward Programs: Employee Referral Program, Change Maker Awards.
 
 
 </li>
 </ul>
 
 Only Your Skills Matter
 
 
 
 Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
</div>

Alstom

<div>
 Req ID: 497527
 
 
 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide
 
 
 
 Job Purpose:
 
 
 
 To manage the Infrastructure maintenance unit for NCC monorail. Ensuring availability and condition of the
 
 Signaling, Telecommunication, AFC &amp; PSD
 
 to a standard for maximum operational efficiency. To set and maintain standards for engineering integrity, product quality and service availability.
 
 
 
 Job responsibilities:
 
 
 
 
 Leadership &amp; supervision
 
 
 
 <ul>
 <li>
 Manage the Systems maintenance unit
 </li>
 <li>
 Ensure adequacy of skill and competency of Systems staff with respect to safety, quality and technical issues
 </li>
 <li>
 Handle all people related issues with regards to internal staff &ndash; leave, training, safety and IR issues
 </li>
 <li>
 Monitor activities of internal staff accordingly and ensure long term business objectives are met
 </li>
 <li>
 Attend to disciplinary issues utilizing correct procedures and policies in conjunction with HR
 </li>
 <li>
 Manage injury on duty process and follow correct procedures
 </li>
 <li>
 Ensure performance management and Performance Appraisals are conducted regularly
 
 
 </li>
 </ul>
 
 Quality, Health, Safety &amp; Environment
 
 
 
 <ul>
 <li>
 Manage safety systems and processes
 </li>
 <li>
 Manage quality systems and processes together with QA
 </li>
 <li>
 Conduct accident/safety investigations
 
 
 </li>
 </ul>
 
 Maintenance Planning &amp; Execution
 
 
 
 <ul>
 <li>
 Establish asset condition and address gap by amending the maintenance plan accordingly
 </li>
 <li>
 Draw up priorities according to maintenance plan including priorities of network, amount of internal resources, outsourced resources and amount of money available
 </li>
 <li>
 Conduct resource balancing
 </li>
 <li>
 Manage maintenance plan and budget accordingly
 </li>
 <li>
 Manage spares inventory
 </li>
 <li>
 Create job plan in accordance to the maintenance plan
 </li>
 <li>
 Raise and manage works orders (planned and unplanned)
 </li>
 <li>
 Review workloads and assign appropriate staff to complete the preventive maintenance, corrective maintenance, and inspections of the subsystems under Alstom scope of work in a timely fashion
 </li>
 <li>
 Manage maintenance execution activities following the technical instructions, maintenance manuals and technical documentation provided by the manufacturer.
 </li>
 <li>
 Monitor and manage performance targets against the penalty regime
 </li>
 <li>
 Establish day to day/monthly plan and ensure proper and timely execution thereof
 
 
 </li>
 </ul>
 
 Incident management including investigation and restoration
 
 
 
 <ul>
 <li>
 Investigate any incident/breakdowns and establish causes
 </li>
 <li>
 Restore incident back to normality in shortest possible time by implementing a plan
 </li>
 <li>
 Mobilization and organizing resources such as manpower, material and finances
 </li>
 <li>
 Supervise execution of repairs
 </li>
 <li>
 Implement prevention actions to avoid repeat incidents
 
 
 </li>
 </ul>
 
 QUALIFICATIONS:
 
 
 
 <ul>
 <li>
 Degree in engineering
 
 
 </li>
 </ul>
 
 KNOWLEDGE:
 
 
 
 <ul>
 <li>
 Signaling
 </li>
 <li>
 Telecommunication
 </li>
 <li>
 Automated Fare Collection
 </li>
 <li>
 Platform Screen Doors
 </li>
 <li>
 Maintenance production
 </li>
 <li>
 Team management
 </li>
 <li>
 Change management
 </li>
 <li>
 Safety management.
 </li>
 <li>
 Advance technical knowledge
 </li>
 <li>
 EAM such Maximo/ GIS
 
 
 </li>
 </ul>
 
 EXPERIENCE:
 
 
 
 <ul>
 <li>
 At least 10 years &rsquo; relevant experience in Railway industry in particular in maintenance
 </li>
 <li>
 Spent at minimum 8 years in the Systems maintenance environment.
 </li>
 <li>
 Have an experience in the change management culture
 
 
 </li>
 </ul>
 Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow&rsquo;s mobility. That&rsquo;s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?
 
 
 
 Equal opportunity statement:
 
 
 
 Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
 
 
 Job Type: Experienced
</div>

System Unit Manager

Amazon

<div>
 
 Description
 
 
 
 At Amazon, we are working to be the most customer-centric company on earth.
 
 
 We're seeking motivated and innovative HR Generalist Interns to help shape the future of our global workforce. This role offers the unique opportunity to work on meaningful projects that directly impact our employees and business success while learning from industry-leading HR professionals.
 
 
 You'll develop core HR competencies alongside dedicated mentors within Amazon's culture of ownership and excellence. The position provides hands-on experience across human resources functions, including employee relations, training, compensation, and workforce analytics, all while building fundamental skills in a fast-paced, global environment.
 
 
 Successful candidates will demonstrate strong analytical capabilities, excellent communication skills, and a data-driven approach to problem-solving. This internship positions you at the intersection of people and business strategy, providing valuable experience in one of the world's most innovative companies.
 
 
 Note: You must have the right to work in the country of employment by the start date.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Developing in-depth knowledge of HR functions within Amazon's fast-paced operations
 </li>
 <li>
 Assisting with internal communication efforts to align teams across multiple countries, promoting collaboration and information-sharing
 </li>
 <li>
 Helping develop training plans and materials to address the evolving development needs of various teams, supporting employee growth
 </li>
 <li>
 Learning about HR functions across the broader Amazon organization and staying up-to-date on best practices
 </li>
 <li>
 Providing support to Amazon employees on a range of daily queries related to attendance, engagement, compensation, and other HR matters
 </li>
 <li>
 Assisting HR teams with day-to-day operational routines and administrative tasks
 </li>
 <li>
 Participating in process reviews to identify opportunities for simplification and automation, driving efficiency improvements
 </li>
 <li>
 Compiling comprehensive personnel statistics, reports, and performance evaluations to inform decision-making
 </li>
 <li>
 Partnering closely with business leaders to align HR strategies and initiatives with organizational goals and priorities
 
 
 </li>
 </ul>
 A day in the life
 
 
 This internship will immerse you in HR within a global organization. You may have the opportunity to work on projects in different HR (human resources) areas, like employee relations, training, or compensation. As an intern, you'll have the chance to apply your analytical, problem-solving, and technical skills, as well as develop important communication and other professional soft skills, through hands-on experience.
 
 
 You'll gain insights into how HR partners with the business to drive growth and organizational excellence. The experience you acquire will be invaluable as you embark on your HR career, providing a strong foundation in a fast-paced, global setting.
 
 
 
 About The Team
 
 
 
 Intern Community:
 
 
 As an Amazon Intern, you'll be part of a supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.
 
 
 
 Support
 
 
 
 The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.
 
 
 
 Learning Sessions
 
 
 
 Exclusive learning sessions will further enhance your skills, granting you access to Amazon's learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.
 
 
 
 Opportunities
 
 
 
 Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.
 
 
 
 Internship Start Dates Across The Year
 
 
 
 We are hiring interns to start on standardized dates from January through July 2026. Each month, we'll hold 1-2 onboarding days for new hires.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Currently in your penultimate year (graduating in 2027) and working towards a university degree (Bachelor or Master) in HR, Business Administration, Social Sciences, Law or a related field (Humanities focused), or a similar discipline.
 </li>
 <li>
 Eligible and available to complete a full-time internship (40 hours/week) of 3-6 months with a start date between January and July 2026.
 </li>
 <li>
 Highly proficient in both spoken and written English and the local language of the country you are applying for (Common European Framework of Reference C1).
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Strong problem-solving and analytical skills, with the ability to identify process improvements and innovative solutions.
 </li>
 <li>
 Excellent communication and teamwork skills, able to collaborate effectively with others.
 </li>
 <li>
 Demonstrated curiosity, proactivity, and willingness to take on challenges in an ambiguous, fast-paced environment.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A3117278
</div>

2026 Human Resources Intern

ArpuPlus - ARPU Telecommunications Services

<div>
 Assist in managing and maintaining strong relationships with existing clients.
 
 
 Support in preparing client proposals, reports, and performance reviews.
 
 
 Coordinate with internal teams (Marketing, Operations, and Product) to ensure client needs are met.
 
 
 Monitor client accounts and ensure timely delivery of agreed deliverables.
 
 
 Assist in identifying opportunities for account growth and upselling.
 
 
 Handle day-to-day client requests and follow up on pending actions.
 
 
 Maintain accurate client records and documentation.
 
 
 Prepare and update CRM data and reports regularly.
 
 
 Participate in client meetings and take detailed meeting notes and action items.
 
 
 
 Requirements
 
 
 
 0-2 years of experience in Account Management, Sales, or Customer Success (internship experience accepted).
 
 
 Excellent communication and interpersonal skills.
 
 
 Strong organizational and multitasking abilities.
 
 
 Fluent in English (written and spoken).
 
 
 A proactive, detail-oriented, and team-player mindse
</div>

Junior Account Manager

Explore 818+ Incident management internship in Cairo 12 Months Contract Jobs In Cairo Egypt this November. Find roles across top companies and apply now to boost your career.

818 incident management internship jobs IN Cairo 12 Months Contract Jobs In Cairo Egypt

Incident Management Internship

Technical Support Engineer

SecOps Engineer

Technical Support Engineer

System Unit Manager

2026 Human Resources Intern

Junior Account Manager