information services consultant

Expert consultancy services

<p>Role Description</p><p>This is a full-time, on-site Consultant role located in QATAR. The Consultant will be responsible for assisting clients in the design and implementation of ISO management systems, conducting gap analyses, risk assessments, and process optimizations. Other responsibilities include facilitating certification processes, delivering tailored training workshops, and conducting audits to ensure compliance with international standards. The Consultant will work closely with clients, acting as the primary point of contact to provide scalable and effective business solutions.</p><p>Qualifications</p><p>Strong knowledge of ISO standards and experience in management system design and implementation</p><p>Proficiency in performing gap analyses, conducting risk assessments, and optimizing business processes</p><p>Experience in delivering training programs and workshops, with strong presentation and facilitation skills</p><p>Expertise in conducting audits and preparing documentation for certifications and compliance requirements</p><p>Excellent communication, problem-solving, and relationship management skills</p><p>Ability to work collaboratively with diverse teams and clients</p><p>Bachelor&rsquo;s degree in Business, Engineering, or a related field; certifications in relevant ISO standards are a plus</p><p>Experience with consultancy in the quality, environmental, health &amp; safety, or information security domains is an added advantage</p><p>Job Type: Full-time</p>

ISO CONSULTANT

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 Job Title- IND CONSULTANT - Business Service support
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 ARL- 7
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 Solution Line- WCRG
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 Position type- Full Time
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 Work Location- Bangalore, Whitefield
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 Working style- Hybrid
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 Cab Facility- Yes
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 Shift Time -12.30 p.m. to 9.30 p.m.
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 People Manager role: No
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 Required education and certifications critical for the role-
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 Graduation or Post Graduation.
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  Required Years Of Experience -
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 5 to 10 years of relevant experience
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 AON IS IN THE BUSINESS OF BETTER DECISIONS
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 At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
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 As an organization, we are committed to our purpose as one firm, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.
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  Information About Business
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 CLAIMS - Aon is a leading global professional services firm that provides a broad range of risk, retirement, and health solutions-including insurance broking and consulting. Insurance claims processing is a crucial part of the operations, evaluate, and settle a claim filed by a policyholder or beneficiary after suffering a covered loss or damage.
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  General Description Of Role
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   Responsible for receiving and reviewing new claims notifications from policyholders, brokers, or other channels. Verify claim information and enter details accurately inti the claims management system.
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  Job Responsibilities
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   Receive, review, and validate insurance or reinsurance claims from global clients
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   Confirm all required documentation and information is complete for processing; request missing items as needed
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   Enter claim details into the relevant broking or claims management system in a timely and accurate manner
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   Liaise with insurers, reinsurers, loss adjusters, and other third parties to track claim progress and resolve issues
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   Keep clients and internal teams informed of claim status, communicating next steps and anticipated timelines
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   Assist in preparing and submitting claims reports, loss summaries, and client updates
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   Escalate complex or disputed claims to senior team members or management for resolution
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   Monitor claim settlements and ensure payments are processed by contractual agreements
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   Support the maintenance and improvement of claims procedures to drive operational excellence within the Global Broking Center
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   Stay up to date with industry regulations, market changes, and company best practices
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   Understand and comply with Aon business procedures.
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   Strong Communication skill
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  Skills/Competencies Required
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   Experience in Claims processing, Broking in insurance industry
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   Strong attention to detail and effective time management
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   Excellent analytical, organizational, and written/verbal communication skills
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   Proficiency in using claims, broking, or CRM systems, as well as MS Office
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   Ability to work cross-culturally and liaise with multiple stakeholders in different time zones
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   Understanding global insurance practices and documentation processes is desirable
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   Team-oriented with a commitment to delivering positive client experience
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   The ability to remain calm under pressure and be able to work flexibly when required.
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   A positive approach and mind-set and excellent attention to detail
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   Ability to work individually and in a team.
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  How We Support Our Colleagues
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 In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.
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 Furthermore, all colleagues enjoy two &ldquo;Global Wellbeing Days&rdquo; each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!
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 Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued.
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 2572560
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IND Consultant II - Business Service Support

Genpact

<p></p><div><div><div><div><div><b><i>Ready to build the future with AI?</i></b></div></div><div><div><b><i>
At Genpact, we don&rsquo;t just keep up with technology&mdash;we set the pace. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s </i></b><b><i>AI Gigafactory</i></b><b><i>, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to </i></b><b><i>agentic AI</i></b><b><i>, our breakthrough solutions tackle companies&rsquo; most complex challenges.</i></b></div></div><div><div><b><i>
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment.</i></b></div></div><div><div><b><i>
Genpact (NYSE: G) is an</i></b><b><i> </i></b><b><i>advanced technology services and solutions company that delivers</i></b><b><i> </i></b><b><i>lasting</i></b><b><i> </i></b><b><i>value for leading enterprises</i></b><b><i> </i></b><b><i>globally.</i></b><b><i> </i></b><b><i>Through our</i></b><b><i> </i></b><b><i>deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead.</i></b><b><i> </i></b><b><i>Powered by curiosity, courage, and innovation</i></b><b><i>,</i></b><b><i> </i></b><b><i>our teams</i></b><b><i> </i></b><b><i>implement</i></b><b><i> </i></b><b><i>data, technology, and AI</i></b><b><i> </i></b><b><i>to</i></b><b><i> </i></b><b><i>create tomorrow, today.</i></b><b><i> </i></b><b><i>Get to know us at</i></b><b><i> </i></b><b><i>genpact.com</i></b><b><i> </i></b><b><i>and on</i></b><b><i> </i></b><b><i>LinkedIn</i></b><b><i>,</i></b><b><i> </i></b><b><i>X</i></b><b><i>,</i></b><b><i> </i></b><b><i>YouTube</i></b><b><i>, and</i></b><b><i> </i></b><b><i>Facebook</i></b><b><i>.</i></b></div></div><div><div><b>
Inviting applications for the role of Consultant - ITIL</b></div></div><div><div><b>
In this role, a person will follow a process to manage the Problem Management process. This person will coordinate between IT Infra &amp; application departments to ensure the timely resolution of major incidents RCAs &amp; follow a detailed process of problem management and, resolution management.</b></div></div><div><div><b>
Will make independent decisions regarding new processes and procedures for the improvements of Problem Management process.</b></div></div><div><div><b>
This role will also require working in US Hours.</b></div></div><div><div><b>
Responsibilities</b></div></div><div><ul><div><div><b>
Lead, manage and continuously improve procedures for Problem Incident Management.</b></div></div></ul></div><div><ul><div><div><b>
Leads Problem Management bridge calls, ensures prompt action on behalf of all teams involved.</b></div></div></ul></div><div><ul><div><div><b>
Make recommendations to management regarding improvements, and concerns.</b></div></div></ul></div><div><ul><div><div><b>
Deliver high-quality incident management and problem management for any high severity issues.</b></div></div></ul></div><div><ul><div><div><b>
Drive reduction in Mean Time to Repair (MTTR) by improving the problem management processes.</b></div></div></ul></div><div><ul><div><div><b>
Prioritize incidents and problems based on urgency and impact to the business.</b></div></div></ul></div><div><ul><div><div><b>
Write and maintain documentation for problem protocols, processes, and standards.</b></div></div></ul></div><div><ul><div><div><b>
Engage and coordinate relevant personnel from all teams during problem resolution Improve internal incident and problem communication strategies.</b></div></div></ul></div><div><ul><div><div><b>
Collaborate with problem owners, technical owners, stakeholders to investigate root causes and facilitate resolution in adherence with established SLAs.</b></div></div></ul></div><div><div><b>
Qualifications we seek in you!</b></div></div><div><div><b>
Minimum Qualifications</b></div></div></div><div><div><ul><div><div><b>
Bachelor's degree in information technology, engineering, or a related field.</b></div></div></ul></div><div><ul><div><div><b>
Worked in IT service management, being Problem / Incident Manager or a similar role. Tech support experience is helpful.</b></div></div></ul></div><div><ul><div><div><b>
Experience and tenacity in driving resolution of complex issues; always stay calm even in bad crisis situations.</b></div></div></ul></div><div><ul><div><div><b>
Excellent written and verbal communication skills are a must. The ability to effectively communicate is significant.</b></div></div></ul></div><div><ul><div><div><b>
Ability to analyse a high volume of technical data and work in a fast-paced environment.</b></div></div></ul></div><div><ul><div><div><b>
Experience leading teams to support meeting a contractual service level agreement ITSM experience, especially with Problem, Change, and Incident Management</b></div></div></ul></div><div></div><div><div><b><br>
Preferred Qualifications/ Skills</b></div></div><div><ul><div><div><b>
Knowledge of tools such as ServiceNow, JIRA, Advanced Excel will be added advantage</b></div></div></ul></div><div><div><b><i>
Why join Genpact?</i></b></div></div><div><ul><div><div><b><i>
Lead AI-first transformation</i></b><b><i> &ndash; Build and scale AI solutions that redefine industries</i></b></div></div></ul></div><div><ul><div><div><b><i>
Make an impact</i></b><b><i> &ndash; Drive change for global enterprises and solve business challenges that matter</i></b></div></div></ul></div><div><ul><div><div><b><i>
Accelerate your career</i></b><b><i>&mdash;Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills</i></b></div></div></ul></div><div><ul><div><div><b><i>
Grow with the best</i></b><b><i> &ndash; Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace</i></b></div></div></ul></div><div><ul><div><div><b><i>
Committed to ethical AI</i></b><b><i> &ndash; Work in an environment where governance, transparency, and security are at the core of everything we build</i></b></div></div></ul></div><div><ul><div><div><b><i>
Thrive in a values-driven culture</i></b><b><i> &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</i></b></div></div></ul></div><div><div><b><i>
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.</i></b></div></div><div><div><b><i>
Let&rsquo;s build tomorrow together.</i></b></div></div><div></div><div><div><b><i><br>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, </i></b><b><i>color</i></b><b><i>, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.</i></b><br>
<b><i>Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</i></b></div></div></div></div><p></p><p><br>
JobConsultant</p><p>
Primary LocationIndia-Noida</p><p>
ScheduleFull-time</p><p>
Education LevelBachelor's / Graduation / Equivalent</p><p>
Job PostingDec 17, 2025, 4:01:30 AM</p><p>
Unposting DateJan 16, 2026, 12:29:00 PM</p><p>
Master Skills ListConsulting</p><p>
Job CategoryFull Time</p></div>

Consultant - ITIL

Mastercard

Senior Managing Consultant, Services Business Development <p>Join to apply for the <b>Senior Managing Consultant, Services Business Development</b> role at <b>Mastercard</b>.</p> <p><b>Our Purpose</b><br/>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</p> <p><b>Title And Summary</b><br/>Senior Managing Consultant, Services Business Development.</p> <p><b>Overview</b><br/>The Services Business Development team is a key differentiator for Mastercard, providing the cutting edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end to end solutions for a diverse global customer base. Centered on data driven technologies and innovation, these services include payments focused consulting, loyalty and marketing programs, Test & Learn experimentation, and data driven information and risk management services. Client verticals include Financial Institutions, Retail & Commerce and Digital Partners, Governments, and many others.</p> Role <p>Senior Managing Consultant responsible for driving revenue for Saudi Arabia business. Partner with a large team that works with Mastercard account teams and clients, and who helps ensure effective delivery of all engagements across the markets.</p> <ul> <li>Develop and deliver in region sales strategy with direct revenue responsibility.</li> <li>Deliver against aggressive sales goals.</li> <li>Act as a Player Coach, traveling extensively to help selling process and coach team.</li> <li>Build and maintain relationships with customers at the most senior levels.</li> <li>Strong communication and influencing skills; compelling presenter to senior client audiences.</li> <li>Excellent problem solving and analytics skills; influence internal stakeholders and customers with fact based thinking.</li> <li>Serve as the face of Mastercard Services to senior level client stakeholders, including C suite.</li> <li>Partner with leadership to develop a plan for Services to support strategic imperatives.</li> <li>Facilitate implementation of strategies and action plans linking customer needs with Mastercard resources.</li> <li>Build, recruit, manage, develop, and coach a team responsible for each customer's business opportunities to increase revenue, share and volume.</li> <li>Partner with product teams to align customer needs and product innovations with development road maps.</li> <li>Partner with Advisors & Consulting Services and Finance teams to drive and actively track delivery and revenue.</li> <li>Translate objectives into key hypotheses and structure work for large or complex projects.</li> </ul> All About You <ul> <li>Deep understanding of the suite of Mastercard Advisors value propositions with a thoughtful approach to executing against a defined territory.</li> <li>Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership, and subject matter expertise.</li> <li>Preferably strong consulting and/or data driven solution selling background.</li> <li>Strong networker across relevant stakeholder base with ability to listen, build common ground, and influence for business opportunities and revenue.</li> <li>Proven track record of progressively complex sales and strategic account management experience within the financial services sector; payments industry experience preferred.</li> <li>Demonstrated successful account management experience.</li> <li>Revenue management and P&L experience.</li> <li>Successful conflict resolution experience.</li> <li>Goal setting abilities, along with strategic planning and succession planning experience.</li> <li>Top level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals.</li> </ul> Corporate Security Responsibility <ul> <li>Abide by Mastercard's security policies and practices.</li> <li>Ensure the confidentiality and integrity of the information being accessed.</li> <li>Report any suspected information security violation or breach.</li> <li>Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.</li> </ul> Seniority level <p>Director</p> Employment type <p>Full time</p> Job function <p>Sales and Business Development</p> Industries <p>Financial Services, IT Services and IT Consulting, and Technology, Information and Internet</p>

Senior Managing Consultant, Services Business Development

MAHREQ DOCUMENTS CLEARENCE SERVICE LLC

<p><b>MAHREQ DOCUMENTS CLEARING SERVICES LLC</b> is a reliable full-service company committed to delivering exceptional client service to valued customers. The company assists its clients through the stressful process of relocating. MAHREQ DOCUMENTS CLEARING SERVICES LLC specializes in providing global immigration services to Europe, Canada, UK, New Zealand and Australia. The company provides a money-back refund, and will only accept applications after verifying that clients meet all necessary criteria.</p><p><b>Looking for sales consultant who can speak MALAYALAM</b></p><p>Send your CV at <b>info@mahreqmigration.com</b></p><p>Key Responsibilities:</p><ul><li><b>Client Consultation: </b>Conduct initial consultations with clients to understand their goals and assess their eligibility for various visa options.</li><li><b>Case Management: </b>Manage and oversee the preparation and submission of applications and other related documents, ensuring accuracy and compliance with legal requirements.</li><li><b>Regulatory Knowledge: </b>Stay up-to-date with changes in laws and regulations, and provide clients with the most current and relevant information.</li><li><b>Documentation: </b>Assist clients in gathering and organizing required documentation, ensuring all forms and paperwork are completed accurately.</li><li><b>Problem-Solving: </b>Address and resolve any issues or complications that arise during the immigration process, providing strategic solutions and recommendations.</li><li><b>Communication: </b>Maintain clear and effective communication with clients, government agencies, and other stakeholders throughout the application process.</li><li><b>Customer Service: </b>Deliver exceptional customer service, fostering positive relationships with clients and addressing their concerns with professionalism and empathy.</li></ul><p>Qualifications:</p><ul><li><b>Experience: </b>Minimum 1 MONTH of experience as an SALES Consultant or in a related role, with a proven track record of managing successful applications.</li><li><b>Knowledge:</b> Comprehensive understanding of laws, regulations, and procedures relevant to various visa categories.</li><li><b>Skills: </b>Excellent organizational and multitasking skills, strong attention to detail, and the ability to work independently and as part of a team.</li><li><b>Communication:</b> Exceptional written and verbal communication skills, with the ability to convey complex information clearly and effectively.</li><li><b>Customer Focus: </b>Demonstrated commitment to providing outstanding client service and building positive client relationships.</li></ul><p>What We Offer:</p><ul><li>Competitive salary and benefits package</li><li>Opportunities for professional development and career advancement</li><li>A supportive and collaborative work environment</li></ul><p>Job Types:</p><ul><li>Full-time, Permanent</li><li>TRAINING PROVIDED</li></ul><p><b>Looking for sales consultant who can speak MALAYALAM</b></p><p>Experience:</p><p>Consultant/Sales: Fresher &amp; with experience</p><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED6,000.00 per month</p><p>Send your CV at info@mahreqmigration.com</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,000.00 - AED5,000.00 per month</p>

Sales Consultant

Kazamer

<div><ul><li>Full Time</li>
<li>Dubai</li><br>
</ul><div><div><div><div><div><p>Kazamer Tax Consultant is looking for a friendly and customer-focused <b>Customer Care Executive</b> to join its team in <b>Dubai</b>. This role is ideal for individuals who enjoy interacting with clients, providing accurate information, and ensuring a positive service experience while supporting the company&rsquo;s professional consultancy services.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Handle client inquiries through phone calls, emails, and in-person interactions.</li>
<li>Provide clear information about services, processes, and documentation requirements.</li>
<li>Resolve customer concerns and complaints in a timely and professional manner.</li>
<li>Maintain accurate records of client interactions and follow-ups.</li>
<li>Coordinate with internal departments to ensure smooth service delivery.</li>
<li>Assist in scheduling appointments and managing client requests.</li>
<li>Ensure high levels of customer satisfaction and service quality.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s degree or relevant diploma preferred.</li>
<li>Previous experience in customer service or a similar role is an advantage.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to handle multiple tasks and work under pressure.</li>
<li>Proficiency in MS Office and basic computer applications.</li>
</ul>
<p>The <b>Customer Care Executive</b> position at Kazamer Tax Consultant in <b>Dubai</b> offers an excellent opportunity to work in a professional environment focused on client satisfaction and service excellence. This role is well suited for individuals who are proactive, courteous, and committed to delivering a high standard of customer support.</p></div></div></div></div></div></div><p></p>

Customer Care Executive

Ernest Talent

<p><b>JOB DESCRIPTION</b></p><ul><li>Successfully implement minimum 7 to 10 projects for ISMS (ISO 27001)</li><li>Establish risk management framework for the client to address the client specific requirements and conducting risk-based IS Audits</li><li>Review and enhance project level ISMS documentation and get the client sign-off</li><li>Client Relationship Management</li></ul><p><b>Experience:</b></p><ul><li>3 to 5 years of only relevant experience with Consultancy Background in ISO 27001/ISMS (Any other experience in different domains will not be considered)</li><li>Minimum handled 7 to 10 end or end ISMS Implementation.</li></ul><p><b>Qualifications:</b></p><ul><li>ISO 27001 Lead Implementer / Lead Auditor</li><li>1 Professional certification (CISA / CISM / CISSP) is an added advantage</li></ul><p>Job Type: Full-time</p>

Mid-level ISMS Consultant

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