information services consultant

Client of ITHR 360° CONSULTING FZE

Position: Information Technology Process, Governance &amp; ITSM Consultant
 Location: Dubai, UAE | Type: Full-Time | Industry: IT Services | Cybersecurity | Governance &amp; Risk
At ITHR Technologies, we partner with organizations to build resilient, efficient, and compliant IT environments. We are seeking a seasoned IT Process, Governance &amp; ITSM Consultant who can lead the design, implementation, and optimization of IT service management frameworks and governance structures that align with industry standards and business objectives. Key Responsibilities:
Develop and implement ITSM frameworks (ITIL or equivalent) to support the full service lifecyclefrom strategy through continual improvement.
Design, document, and optimize IT processes (e.g., Incident, Change, Problem, Service Request, Configuration Management) to improve operational efficiency and maturity.
Establish and enforce IT governance policies, controls, and standards in alignment with ISO 27001, PCI DSS, ISO 22301, and other regulatory/compliance frameworks.
Conduct and lead internal audits, risk assessments, and compliance programs, maintaining up-to-date risk registers and mitigation plans.
Support business continuity and disaster recovery planning efforts, ensuring service availability and organizational resilience.
Manage third-party vendor risk, assess data protection requirements, and oversee compliance with security standards.
Deliver training and awareness programs to embed ITSM and governance practices across the organization.
Provide metrics and reporting on service performance, process maturity, compliance gaps, and risk trends to senior leadership.
 Who You Are:
8+ years of experience in IT governance, ITSM, risk management, or process improvement roles.
Proven knowledge of ITIL, ISO standards, COBIT, or other ITSM/governance frameworks.
Strong background in process design, documentation, and continual improvement initiatives.
Adept at bridging business and technical needs through stakeholder engagement and clear communication.
Preferred certifications: ITIL v4, ISO 27001 Lead Implementer/Auditor, ISO 22301, CBCI, or related.

Information Technology Process, Governance & ITSM Consultant

Frost & Sullivan

<div>
 
 
 
 About the Role
 
 
 
 
 We are seeking a highly motivated Consultant in the ICT (Information &amp; Communications Technology) domain to join our growing team. The incumbent will be responsible for delivering high-quality research, analysis, and consulting assignments with a strong focus on telecom and enterprise communications markets. The role requires strong analytical ability, structured problem-solving, and excellent client-facing communication skills.
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Conduct market research, data modeling, and competitive benchmarking in ICT and telecom domains (including enterprise telecom).
 </li>
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 Analyze industry trends, drivers, challenges, and opportunities across ICT segments such as 5G, IoT, Cloud, Enterprise Connectivity, Managed Services, and Emerging Technologies.
 </li>
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 Develop strategic insights and recommendations to address client business challenges and growth opportunities.
 </li>
 <li>
 Prepare consulting deliverables such as reports, market models, proposals, client presentations, and strategic roadmaps.
 </li>
 <li>
 Engage with CXOs, industry stakeholders, and ecosystem players through interviews, workshops, and briefings.
 </li>
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 Support in business development through thought leadership material, proposals, and client interactions.
 </li>
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 Ensure project timelines and quality standards are consistently met.
 </li>
 <li>
 Collaborate with cross-functional teams to deliver impactful outcomes for clients.
 </li>
 </ul>
 
 
 
 
 
 Required Competencies
 
 
 
 
 
 We&rsquo;re looking for candidates who -
 
 
 <ul>
 <li>
 Engineer and a Postgraduate / MBA from a reputed institution.
 </li>
 <li>
 2&ndash;3 years of professional experience in research, consulting, or advisory services.
 </li>
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 Proven expertise and in-depth knowledge of telecom sector, including enterprise telecom services (e.g., connectivity, cloud telephony, unified communications, data centers)
 </li>
 <li>
 Strong quantitative and qualitative analysis skills; ability to synthesize large data into actionable insights.
 </li>
 <li>
 Proficiency in Excel (advanced modeling, pivot tables, data analysis) and PowerPoint (executive-level presentations).
 </li>
 <li>
 Excellent written and verbal communication skills with ability to present complex insights in a clear and structured way.
 </li>
 <li>
 Strong project management and stakeholder engagement skills.
 </li>
 <li>
 Are Well-organized and detail-oriented
 </li>
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 Take ownership to work independently with remote supervision
 </li>
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 Can multi-task and meet tight deadlines
 </li>
 <li>
 Are disciplined and adhere to high-quality standards
 </li>
 <li>
 Is a strategic thinker; understands how operational activities are vital in supporting the overall strategy of the business
 </li>
 </ul>
 
 
 
 
 Preferred Skills &amp; Competencies
 
 
 <ul>
 <li>
 Knowledge of ICT sub-domains such as fixed / mobile enterprise services, UCC, Cloud, IoT, 5G, and Digital Transformation.
 </li>
 <li>
 Prior experience working with consulting firms, research agencies, or strategy teams.
 </li>
 <li>
 Ability to manage multiple projects simultaneously under tight deadlines.
 </li>
 <li>
 Team player with strong interpersonal skills and ability to work in multicultural environments.
 </li>
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 Curious mindset with a passion for technology, innovation, and market growth.
 </li>
 </ul>
 
 
 
 
 
 
 What will make you succeed at Frost &amp; Sullivan?..
 
 
 
 
 
 You need to be-
 
 
 <ul>
 <li>
 Wildly curious and entrepreneurial
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 <li>
 Committed to customer success
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 A self-starter invested in your future
 </li>
 <li>
 A persuasive communicator
 </li>
 <li>
 Deeply Analytical
 </li>
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 Excited about Disruptive Trends
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 
 <ul>
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 A friendly work environment with an &lsquo;open door&rsquo; policy
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 A strong career path with growth opportunities.
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 Be part of a global team that strives for excellence, and fosters an Olympic spirit
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 Feed your intellectual curiosity by collaborating across all levels of the company across the globe
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 Global Recognition - President&rsquo;s Club &amp; Chairman&rsquo;s Club Awards
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 Continuous learning and coaching
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 Flexible work policy
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 Attractive Medical and Accident insurance?
 </li>
 </ul>
 
 
 
 
 About Frost &amp; Sullivan
 
 
 
 Frost &amp; Sullivan, the Transformational Growth Journey Company, has spent more than 60 years partnering with clients to develop transformational growth strategies by focusing on innovation and growth opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Our Growth Pipeline Management (GPM) system supports clients by identifying and evaluating new growth opportunities and serves as the foundation for continuous growth. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes by innovating to zero. Learn more about Frost &amp; Sullivan at www.frost.com
 
</div>

Associate Consultant – Information & Communications Technology

State of Florida

<div>Requisition No: 864044
Agency: Management Services
Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 72004216
 Pay Plan: Career Service
Position Number: 72004216
Salary: $50,275.16
Posting Closing Date: 11/07/2025
Total Compensation Estimator Tool

Government Operations Consultant I 
Division of Telecommunications/Bureau of Public Safety/E911 
State of Florida Department of Management Services 
This position is located in Tallahassee, FL 


Position Overview and Responsibilities: 
This is a highly responsible administrative position that functions with a high degree of visibility to the Emergency Communications Board and with all Florida 911 county coordinators. An employee in this position provides administrative, contractual and managerial support to Florida county 911 systems. The selected candidate will provide contractual support to the counties, review grant applications for compliance with state requirements, review and approve grant reimbursement packages submitted by counties, perform database queries to generate reports for agency staff, travel arrangements and other administrative functions in support of the Emergency Communications Board and DMS-DIVTEL 911 section. 


Additional responsibilities include, but are not limited to, the following:

Provide contractual guidance to counties to assist in their submission of their grant applications. 
Assist in the review of grants applications submitted for the Rural County and State 911 grant programs and provide feedback to applicants to ensure grant requests are in compliance with Florida Emergency Communications Board rules for grant applications. 


Assist the 911 section in the administration of grants to ensure compliance with state and federal requirements. 
Review incoming quarterly reports and provide a quarterly summary to the Statewide 911 Coordinator. 
Utilize existing forms in Microsoft Access to generate reports needed by DMS management in support of the Florida Emergency Communications Board 


Prepare grant agreements for awarded grants and send to the counties for completion.. 
Completes required documentations needed as part of the grant administration process 
Coordinate with county 911 coordinators on required documentation to process their requests for reimbursement. 
Prepares grant reimbursement request package for final approval by senior 911 staff. 
Review counties Annual Comprehensive Financial Reports (ACFR) submitted by the counties. Reports audit findings related to the 911 programs to the Statewide 911 Coordinator. 


Assist in the transport, setup, and operation of audio equipment in support of board meetings. 
May rarely be required to work overtime. 
Researches and submits information to the Board on topics related to Next Generation-911 (NG-911). 

Knowledge, Skills, and Abilities:
<ul><li>Experience in reviewing grants and documents submittals for compliance with state or national standards and systems.</li><li>Experience in contract management</li><li>Experience in the use of Access, Adobe software, Microsoft Office Suite.</li><li>Knowledge of telephony, data collection and analysis.</li><li>Knowledge of basic project management principles and practices.</li><li>Ability to plan, organize, coordinate, and prioritize work assignments.</li><li>Ability to assist with program presentations and training workshops on 911 related issues.</li><li>Ability to work independently or as a team and maintain effective working relationships with others.</li><li>Strong communications skills (both written and oral).</li><li>DMS Values: Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork.</li></ul><div> 
Other job-related requirements for this position: 
<ul><li>Adheres to safety awareness policies in the workplace, views safety videos when presented and attends required safety meetings.</li><li>Practices lessons learned on a daily basis to avoid accidents.</li><li>Physical attributes: This position requires prolonged periods of time walking, standing, sedentary work and repetitive motion and ability to drive and/or fly for long distances.</li></ul></div> 


Minimum Qualifications:
<ul><li>An associate degree or higher in finance or accounting or auditing or business administration or management, or you may substitute at least two years of experience in a related field for the minimum degree requirement.</li><li>Ability to travel statewide to present technical reports and training classes is required.</li><li>Experience using Microsoft Office products.</li></ul> 

Our Organization and Mission: 
Under the direction of Governor Ron DeSantis, Secretary Pedro Allende and DMS&rsquo; Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida&rsquo;s state government. It is against this backdrop that DMS strives to demonstrate its motto, &ldquo;We serve those who serve Florida.&rdquo; 

Special Notes: 
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses: 
DMS.Ability@dms.fl.gov 
DMS.Veterans@dms.fl.gov 
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation. 
Successful completion of background screening will be required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS&rsquo; PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</div>

GOVERNMENT OPERATIONS CONSULTANT I

Inbox Business Technologies

<div>
 Job Summary:
 
 
 We are seeking a Consultant with proven experience in implementing and maintaining ISO 27001-based Information Security Management Systems (ISMS) and IT Governance, Risk, and Compliance (IT GRC) frameworks. The ideal candidate will have hands-on expertise in ISO 27001 gap assessments, risk assessments, policy development, and certification audit preparation, along with working knowledge of standards such as NIST, NCA, SAMA, COBIT, and ITIL. This role involves supporting compliance programs, developing security controls, conducting awareness training, and assisting clients in aligning IT strategies with regulatory requirements including GDPR, HIPAA, and PCI-DSS. Strong documentation, auditing, and communication skills are essential.
 
 
 Job Description:
 
 
 ISMS Responsibilities:
 
 
 <ul>
 <li>
 Experience of implementation and maintenance of ISO 27001-based Information Security Management Systems (ISMS).
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 Perform gap assessments to identify areas of non-compliance and assist in remediation planning against various standards &amp; frameworks like, NIST, NCA, SAMA etc.
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 Participate in risk assessments and help develop mitigation strategies.
 </li>
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 Developing ISMS policies, procedures, and security controls aligned with ISO 27001 standards.
 </li>
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 Prepare documentation and provide support during ISO 27001 certification audits.
 </li>
 <li>
 Conduct security awareness training and incident management processes.
 
 
 </li>
 </ul>
 IT GRC Responsibilities:
 
 
 <ul>
 <li>
 Assist in developing and implementing IT governance frameworks (COBIT, NIST, ITIL).
 </li>
 <li>
 Support IT risk assessments, compliance audits, and regulatory reporting activities.
 </li>
 <li>
 Help clients align IT strategies with their business goals while ensuring compliance with regulations like COBIT, GDPR, HIPAA, SOX, etc.
 </li>
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 Support in developing and maintaining IT compliance programs and policies.
 </li>
 <li>
 Contribute to the development and implementation of GRC tools and processes.
 </li>
 <li>
 Participate in internal audits and help clients prepare for external certification audits/compliance checks.
 
 
 </li>
 </ul>
 Required Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Minimum Bachelor's degree in Information Security, Computer Science, or a related field.
 </li>
 <li>
 Certifications (preferred): ISO 27001 Lead Implementer / Lead Auditor, CISM, CRISC, or COBIT Foundation.
 </li>
 <li>
 Experience: 3-4 years of experience in ISMS and IT GRC consulting, auditing, or implementation.
 </li>
 <li>
 Familiarity with ISO 27001 gap assessments, risk assessments, and audits.
 </li>
 <li>
 Basic knowledge of IT governance frameworks (COBIT, NIST, ITIL, etc.).
 </li>
 <li>
 Understanding of regulatory compliance such as GDPR, NIST, and PCI-DSS.
 </li>
 <li>
 Strong documentation, report writing, and communication skills is a must.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Master's or Bachelor's degree in Information Technology, Computer Science, or IT-related field.
 </li>
 <li>
 ITIL Expert/Managing Professional, ISO 20000 Lead Implementer / Lead Auditor, ISO 22301 Lead Implementer / Lead Auditor, CBCP (Certified Business Continuity Professional).
 </li>
 <li>
 6-8 years of experience in ITSM and BCMS consulting or related roles.
 </li>
 <li>
 In-depth knowledge of ITIL, ISO 22301, and other relevant frameworks/regulations.
 </li>
 <li>
 Practical experience in ISO 22301 implementation, BIA, DR planning, and BCMS assessments.
 </li>
 <li>
 Familiarity with IT compliance standards such as ISO 27001, COBIT, and NIST, NCA.
 </li>
 <li>
 Excellent analytical, problem-solving, and decision-making skills.
 </li>
 <li>
 Proven ability to manage multiple projects and clients simultaneously.
 </li>
 <li>
 Experience in conducting internal and external audits related to ITSM and BCMS.
 </li>
 <li>
 Strong stakeholder engagement, report writing, and project management skills.
 </li>
 </ul>
</div>

Consultant - ISMS/GRC

Vesterling AG

Sie erarbeiten als Business Consultant Lösungen für Kunden im Umfeld IAM, die auf verschiedenen Hersteller-Produkten basieren. Ihr neuer Arbeitgeber ist ein mittelständischer IT-Dienstleister. Es handelt sich um ein deutsches, inhabergeführtes Familienunternehmen, das seinen Mitarbeitern innovative, aber auch sichere Arbeitsplätze rund um das Thema IT-Sicherheit bieten kann . click apply for full job details<img src="https://www.jobg8.com/Tracking.aspx?%2f8Wj34zKckiBq2zMDEfxOrZ2JEZ1bLUZw" width="0" height="0" />

Identity-/access-management Consultant (mwd)

Mind Stream

We are hiring an IT Governance Consultant (Arabic Speaker) based in Qatar. Candidates must have 10+ years&rsquo; experience in IT Governance or related roles, preferably in the government or public sector. Expertise in governance frameworks, digital transformation, policy design, and performance improvement projects is essential. Arabic fluency and strong English communication required.Job Type: Full-time

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