information services consultant

Aban Investment

<div>
 
 Company Description
 
 
 
 Over the many years of its pursuit for investment diversification, the Ghobash Group has capitalized on opportunities in sectors with encouraging growth potential by either buying out established operating companies or founding new businesses to extend value into those markets. As the portfolio of these fully, or majority-owned operating companies grew and became more diversified, the Group established
 
 ABAN INVESTMENT
 
 in 2008 to administer and facilitate its smooth operation. Each operating company general manager reports into the CEO of Aban Investment and as such it is an actively managed portfolio of companies.
 
 
 ABAN Investment currently has stakes in Technology, Oil &amp; Gas, Pharmaceuticals, Industrial Chemicals and Supplies, Hospitality, Healthcare, and Consumer Services. It is committed to building high-value businesses, from start-ups and early stage ventures to mergers and acquisitions for more mature businesses.
 
 
 
 Job Description
 
 
 
 The IT Business Consultant is responsible for analyzing business needs and translating them into scalable software solutions, primarily focusing on enterprise IT systems, including Procurement (e.g., Coupa), Treasury Management, and ERP systems. This role involves conducting detailed gap analysis, ensuring the seamless integration of business processes and technology&mdash;particularly across Supply Chain, Finance, and Procurement&mdash;and supporting the deployment and continuous improvement of IT systems to drive efficiencies and support business strategy.
 
 
 
 Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Analyze business requirements across Procurement, Treasury, and Finance domains and translate them into detailed technical specifications.
 </li>
 <li>
 Collaborate with functional stakeholders (Procurement, Treasury, Supply Chain, Finance) to understand needs and design effective IT solutions.
 </li>
 <li>
 Conduct gap analysis to identify process and system improvement areas in domains like procure-to-pay (P2P), contract lifecycle management, e-bidding, supplier onboarding, and payments.
 </li>
 <li>
 Document and streamline end-to-end workflows, especially in supply chain and finance operations.
 </li>
 <li>
 Lead and support the implementation and configuration of Coupa, Treasury Management Systems, and their integration with ERP platforms (e.g., Oracle).
 </li>
 <li>
 Define business rules and validation logic specific to procurement sourcing events and treasury controls.
 </li>
 <li>
 Ensure timely and effective deployment of IT solutions, including stakeholder alignment, user acceptance testing (UAT), and end-user training.
 </li>
 <li>
 Monitor system performance post-implementation and drive continuous improvement based on user feedback.
 </li>
 <li>
 Provide thought leadership on system scalability, user adoption, and optimization of key processes.
 </li>
 <li>
 Facilitate agile ceremonies such as sprint planning, backlog grooming, and retrospectives in cross-functional teams.
 </li>
 <li>
 Act as a key liaison between business users and development teams/vendors, ensuring clear requirement communication and timely delivery.
 
 
 </li>
 </ul>
 
 Accountabilities:
 
 
 
 <ul>
 <li>
 Manage project budgets to ensure cost-effectiveness and report on financial performance.
 </li>
 <li>
 Optimize resource allocation to reduce project costs while maintaining quality.
 </li>
 <li>
 Control expenditure on software licenses and third-party services.
 </li>
 <li>
 Ensure projects deliver financial value by enhancing operational efficiency.
 </li>
 <li>
 Contribute to revenue growth through effective technological solutions.
 </li>
 <li>
 Improve system usability and employee satisfaction through intuitive software solutions.
 </li>
 <li>
 Ensure the scalability and sustainability of business processes.
 </li>
 <li>
 Maintain high standards of data security and compliance with local and international regulations.
 </li>
 <li>
 Drive continuous improvement by leveraging the latest technological innovations.
 </li>
 <li>
 Foster a culture of technological agility and readiness for change.
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Degree in Information Technology, Business Administration, or a related field.
 </li>
 <li>
 Experience with specific ERP and CRM platforms (e.g., Salesforce, Oracle, Microsoft Dynamics).
 </li>
 <li>
 Knowledge of Agile and Scrum methodologies.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Experience:
 
 
 
 <ul>
 <li>
 Proven experience as a Business Consultant supporting Coupa, Treasury Management Systems, and ERP platforms.
 </li>
 <li>
 Strong domain knowledge in supply chain operations, including procure-to-pay (P2P), sourcing/e-bidding, and treasury workflows.
 </li>
 <li>
 Hands-on experience with system implementation, vendor coordination, testing cycles, and post-go-live support.
 </li>
 <li>
 Experience working with finance and procurement teams to automate processes and ensure compliance.
 </li>
 <li>
 Familiarity with the integration of Coupa and Treasury tools with ERP systems such as Oracle EBS, SAP, or similar platforms.
 </li>
 <li>
 Ability to translate business requirements into technical specifications.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Experience with project management methodologies.
 </li>
 <li>
 Familiarity with business process modeling and documentation.
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams.
 </li>
 <li>
 Strong organizational and time management skills.
 </li>
 <li>
 Experience working in the UAE, with an understanding of local market requirements and regulations.
 
 
 </li>
 </ul>
 
 Skills &amp; Abilities:
 
 
 
 <ul>
 <li>
 Proficiency in software implementation, project management, and stakeholder management.
 </li>
 <li>
 Advanced skills in business process optimization, system integration, and change management.
 </li>
 </ul>
</div>

IT Business Consultant

<div>Company Description 
Over the many years of its pursuit for investment diversification, the Ghobash Group has capitalized on opportunities in sectors with encouraging growth potential by either buying out established operating companies or founding new businesses to extend value into those markets. As the portfolio of these fully, or majority-owned operating companies grew and became more diversified, the Group established ABAN INVESTMENT in 2008 to administer and facilitate its smooth operation. Each operating company general manager reports into the CEO of Aban Investment and as such it is an actively managed portfolio of companies.
ABAN Investment currently has stakes in Technology, Oil &amp; Gas, Pharmaceuticals, Industrial Chemicals and Supplies, Hospitality, Healthcare, and Consumer Services. It is committed to building high-value businesses, from start-ups and early stage ventures to mergers and acquisitions for more mature businesses. 
Job Description 
The IT Business Consultant is responsible for analyzing business needs and translating them into scalable software solutions, primarily focusing on enterprise IT systems, including Procurement (e.g., Coupa), Treasury Management, and ERP systems. This role involves conducting detailed gap analysis, ensuring the seamless integration of business processes and technology&mdash;particularly across Supply Chain, Finance, and Procurement&mdash;and supporting the deployment and continuous improvement of IT systems to drive efficiencies and support business strategy.
Duties and Responsibilities:<ul><li>
 Analyze business requirements across Procurement, Treasury, and Finance domains and translate them into detailed technical specifications.</li><li>
 Collaborate with functional stakeholders (Procurement, Treasury, Supply Chain, Finance) to understand needs and design effective IT solutions.</li><li>
Conduct gap analysis to identify process and system improvement areas in domains like procure-to-pay (P2P), contract lifecycle management, e-bidding, supplier onboarding, and payments.</li><li>
Document and streamline end-to-end workflows, especially in supply chain and finance operations.</li><li>
Lead and support the implementation and configuration of Coupa, Treasury Management Systems, and their integration with ERP platforms (e.g., Oracle).</li><li>
Define business rules and validation logic specific to procurement sourcing events and treasury controls.</li><li>
Ensure timely and effective deployment of IT solutions, including stakeholder alignment, user acceptance testing (UAT), and end-user training.</li><li>
Monitor system performance post-implementation and drive continuous improvement based on user feedback.</li><li>
Provide thought leadership on system scalability, user adoption, and optimization of key processes.</li><li>
Facilitate agile ceremonies such as sprint planning, backlog grooming, and retrospectives in cross-functional teams.</li><li>
Act as a key liaison between business users and development teams/vendors, ensuring clear requirement communication and timely delivery.</li></ul>
Accountabilities:<ul><li>
Manage project budgets to ensure cost-effectiveness and report on financial performance.</li><li>
Optimize resource allocation to reduce project costs while maintaining quality.</li><li>
Control expenditure on software licenses and third-party services.</li><li>
Ensure projects deliver financial value by enhancing operational efficiency.</li><li>
Contribute to revenue growth through effective technological solutions.</li><li>
Improve system usability and employee satisfaction through intuitive software solutions.</li><li>
Ensure the scalability and sustainability of business processes.</li><li>
Maintain high standards of data security and compliance with local and international regulations.</li><li>
Drive continuous improvement by leveraging the latest technological innovations.</li><li>
Foster a culture of technological agility and readiness for change.</li></ul> 

Qualifications 
<ul><li>
Degree in Information Technology, Business Administration, or a related field.</li><li>
Experience with specific ERP and CRM platforms (e.g., Salesforce, Oracle, Microsoft Dynamics).</li><li>
Knowledge of Agile and Scrum methodologies.</li></ul> 

Additional Information 
Experience:<ul><li>
Proven experience as a Business Consultant supporting Coupa, Treasury Management Systems, and ERP platforms.</li><li>
Strong domain knowledge in supply chain operations, including procure-to-pay (P2P), sourcing/e-bidding, and treasury workflows.</li><li>
 Hands-on experience with system implementation, vendor coordination, testing cycles, and post-go-live support.</li><li>
 Experience working with finance and procurement teams to automate processes and ensure compliance.</li><li>
Familiarity with the integration of Coupa and Treasury tools with ERP systems such as Oracle EBS, SAP, or similar platforms.</li><li>
Ability to translate business requirements into technical specifications.</li><li>
Strong communication and interpersonal skills.</li><li>
Experience with project management methodologies.</li><li>
Familiarity with business process modeling and documentation.</li><li>
Ability to work collaboratively with cross-functional teams.</li><li>
Strong organizational and time management skills.</li><li>
Experience working in the UAE, with an understanding of local market requirements and regulations.</li></ul>
Skills &amp; Abilities:<ul><li>
Proficiency in software implementation, project management, and stakeholder management.</li><li>
Advanced skills in business process optimization, system integration, and change management.</li></ul></div>

Inbox Business Technologies

<div>Job Summary:
We are seeking a Consultant with proven experience in implementing and maintaining ISO 27001-based Information Security Management Systems (ISMS) and IT Governance, Risk, and Compliance (IT GRC) frameworks. The ideal candidate will have hands-on expertise in ISO 27001 gap assessments, risk assessments, policy development, and certification audit preparation, along with working knowledge of standards such as NIST, NCA, SAMA, COBIT, and ITIL. This role involves supporting compliance programs, developing security controls, conducting awareness training, and assisting clients in aligning IT strategies with regulatory requirements including GDPR, HIPAA, and PCI-DSS. Strong documentation, auditing, and communication skills are essential.<h3 class="jobSectionHeader">
Job Description:</h3>
ISMS Responsibilities:<ul><li>
Experience of implementation and maintenance of ISO 27001-based Information Security Management Systems (ISMS).</li><li>
Perform gap assessments to identify areas of non-compliance and assist in remediation planning against various standards &amp; frameworks like, NIST, NCA, SAMA etc.</li><li>
Participate in risk assessments and help develop mitigation strategies.</li><li>
Developing ISMS policies, procedures, and security controls aligned with ISO 27001 standards.</li><li>
Prepare documentation and provide support during ISO 27001 certification audits.</li><li>
Conduct security awareness training and incident management processes.</li></ul>
IT GRC Responsibilities:<ul><li>
Assist in developing and implementing IT governance frameworks (COBIT, NIST, ITIL).</li><li>
Support IT risk assessments, compliance audits, and regulatory reporting activities.</li><li>
Help clients align IT strategies with their business goals while ensuring compliance with regulations like COBIT, GDPR, HIPAA, SOX, etc.</li><li>
Support in developing and maintaining IT compliance programs and policies.</li><li>
Contribute to the development and implementation of GRC tools and processes.</li><li>
Participate in internal audits and help clients prepare for external certification audits/compliance checks.</li></ul>
Requirements<ul><li>
Minimum Bachelor&rsquo;s degree in Information Security, Computer Science, or a related field.</li><li>
Certifications (preferred): ISO 27001 Lead Implementer / Lead Auditor, CISM, CRISC, or COBIT Foundation.</li><li>
Experience: 3&ndash;4 years of experience in ISMS and IT GRC consulting, auditing, or implementation.</li><li>
Familiarity with ISO 27001 gap assessments, risk assessments, and audits.</li><li>
Basic knowledge of IT governance frameworks (COBIT, NIST, ITIL, etc.).</li><li>
Understanding of regulatory compliance such as GDPR, NIST, and PCI-DSS.</li><li>
Strong documentation, report writing, and communication skills is a must.</li></ul></div>

Consultant - ISMS/GRC

<div>
 
 Job Summary:
 
 
 
 We are seeking a Consultant with proven experience in implementing and maintaining ISO 27001-based Information Security Management Systems (ISMS) and IT Governance, Risk, and Compliance (IT GRC) frameworks. The ideal candidate will have hands-on expertise in ISO 27001 gap assessments, risk assessments, policy development, and certification audit preparation, along with working knowledge of standards such as NIST, NCA, SAMA, COBIT, and ITIL. This role involves supporting compliance programs, developing security controls, conducting awareness training, and assisting clients in aligning IT strategies with regulatory requirements including GDPR, HIPAA, and PCI-DSS. Strong documentation, auditing, and communication skills are essential.
 
 
 
 Job Description:
 
 
 
 
 ISMS Responsibilities:
 
 
 
 <ul>
 <li>
 Experience of implementation and maintenance of ISO 27001-based Information Security Management Systems (ISMS).
 </li>
 <li>
 Perform gap assessments to identify areas of non-compliance and assist in remediation planning against various standards &amp; frameworks like, NIST, NCA, SAMA etc.
 </li>
 <li>
 Participate in risk assessments and help develop mitigation strategies.
 </li>
 <li>
 Developing ISMS policies, procedures, and security controls aligned with ISO 27001 standards.
 </li>
 <li>
 Prepare documentation and provide support during ISO 27001 certification audits.
 </li>
 <li>
 Conduct security awareness training and incident management processes.
 
 
 </li>
 </ul>
 
 IT GRC Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in developing and implementing IT governance frameworks (COBIT, NIST, ITIL).
 </li>
 <li>
 Support IT risk assessments, compliance audits, and regulatory reporting activities.
 </li>
 <li>
 Help clients align IT strategies with their business goals while ensuring compliance with regulations like COBIT, GDPR, HIPAA, SOX, etc.
 </li>
 <li>
 Support in developing and maintaining IT compliance programs and policies.
 </li>
 <li>
 Contribute to the development and implementation of GRC tools and processes.
 </li>
 <li>
 Participate in internal audits and help clients prepare for external certification audits/compliance checks.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum Bachelor's degree in Information Security, Computer Science, or a related field.
 </li>
 <li>
 Certifications (preferred): ISO 27001 Lead Implementer / Lead Auditor, CISM, CRISC, or COBIT Foundation.
 </li>
 <li>
 Experience: 3-4 years of experience in ISMS and IT GRC consulting, auditing, or implementation.
 </li>
 <li>
 Familiarity with ISO 27001 gap assessments, risk assessments, and audits.
 </li>
 <li>
 Basic knowledge of IT governance frameworks (COBIT, NIST, ITIL, etc.).
 </li>
 <li>
 Understanding of regulatory compliance such as GDPR, NIST, and PCI-DSS.
 </li>
 <li>
 Strong documentation, report writing, and communication skills is a must.
 </li>
 </ul>
</div>

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div> 
The charter of Private Cloud Customer Centre is to ensure seamless adoption of the new RISE SAP S/4HANA Private Cloud Edition solution by customers through a Shared Services model. This Shared Services unit shall ensure an innovative and standardized digital approaches towards managed services delivery of contracted responsibilities towards the customers, by focusing on scalability and resilience.<div><div> 
What you&rsquo;ll build
The Digital Customer Engagement Manager (dCEM) is responsible for E2E virtual customer engagement and delivery of contractual agreement and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables. This role is to serve the European customers and therefore requires the candidate to perform in European time-zone.<ul><li>
Drives Sales to delivery handover and customer onboarding, covering all technical and project aspects like IP ranges, Load Balancer setup requirements, VPN networks and more.</li><li>
Support tickets handling, bridging customer queries and requirements from technical operations team.</li><li>
Ensures periodic service reviews to track the service quality across a range of customers.</li><li>
Orchestrates the overall service delivery according to agreed SLAs and KPIs.</li><li>
Supports customers on technical queries &amp; requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement.</li><li>
Proactive ticket monitoring, handling and issue resolution for customers with regular and transparent communication.</li><li>
Supports de-escalations of critical customer situations &amp; reviews SLA service credit cases.</li><li>
Contributes to customer Go-Lives, Release Upgrade and maintenance activities.</li><li>
Executes and supports problem management and continuous improvement.</li><li>
Supports customer satisfaction surveys &amp; commercial change requests.</li><li>
Contributes to the liaison with different SAP stakeholders e.g. Sales, Presales, Renewals teams, esp. Customer success partner involved in the accounts, to ensure customer success.</li><li>
Work in European time-zone.</li></ul> 
What you&rsquo;ll bring<ul><li>
Engineering graduate with 4+ years of work experience as a SAP technical consultant in a customer facing/supporting role (IT services in Cloud environment, consulting, IT BASIS support).</li><li>
Strong knowledge of SAP Basis, SAP ERP modules and tools like TSM, BODI application, DBs of HANA, ASE, Sybase, Oracle.</li><li>
Strong hands-on experience with SAP Basis activities, technical support in Cloud environments esp. with hyperscalers, OS/DB migration SAP release upgrades and infrastructure updates for cloud customers.</li><li>
Technical and application expertise for different cloud solutions (S/4HANA or another private cloud)</li><li>
Database Administrator -&gt; provides professional expertise and practical assistance in terms of database system management and IT data use in order for them to comply with the IT requirements at any time throughout lifecycle, pursuant to the defined quality criteria</li><li>
Good understanding of infrastructure operations &amp; processes and understanding of escalation handling and procedures.</li><li>
Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making skills.</li><li>
Experienced in working with cross-cultural and cross-functional teams or individuals</li></ul> 
Meet the team
The SAP Enterprise Cloud Services (ECS) is building the bridge for SAP customers towards cloud, closely helping them through this transformation. One of the main tasks ECS is offering and providing real-time cloud platform operation, infrastructure and managed services focusing on fast time-to-value at reduced cost and risk. The mission of the Client Delivery Engagement Shared Services unit in ECS is to help our customers adopt the S/4H Private Cloud solution seamlessly and effectively, using standardized and automated delivery approaches by a scalable team engagement and technical roles.</div></div><div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 438118 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

IT Business Services Consultant- SAP BASIS- (4- 9 yrs.)

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