information technology administrator

IMGS Group

<p><b>Key Responsibilities</b></p><p>1. Systems Maintenance &amp; Technical Support</p><ul><li>Install, configure, and maintain operating systems and software applications.</li><li>Diagnose and resolve hardware, software, and network issues to minimize downtime.</li><li>Conduct system updates and security patches regularly to ensure stability and protection.</li></ul><p>2. Network Administration</p><ul><li>Implement and maintain secure network configurations, including firewalls, VLANs, and VPNs.</li><li>Monitor and optimize network performance, addressing latency and connectivity issues proactively.</li></ul><p>3. Visual Content Creation &amp; Marketing Support</p><ul><li>Design internal and external visual content (posters, infographics, social media graphics) using tools such as Canva and Photoshop.</li><li>Assist the marketing team with branding tasks to ensure visual consistency across platforms.</li></ul><p>4. User &amp; Device Support</p><ul><li>Provide end-user support for computers, printers, and mobile device setup and troubleshooting.</li><li>Ensure smooth onboarding of new employees with IT assets and access.</li></ul><p>5. Data Management &amp; Security</p><ul><li>Administer user accounts, permissions, and group policies in compliance with security standards.</li><li>Monitor data security practices to safeguard sensitive information.</li></ul><p>6. IT Procurement &amp; Vendor Coordination</p><ul><li>Manage the lifecycle of IT assets from procurement to retirement.</li><li>Liaise with vendors for hardware, software, and service requirements.</li></ul><p><b>Qualifications &amp; Experience:</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT system administration or technical support.</li><li>Proficiency in Windows/Linux OS, networking, and system troubleshooting.</li><li>Experience with design tools (Canva, Photoshop, Illustrator) is an advantage.</li><li>Strong problem-solving skills with the ability to work independently and within a team.</li><li>Excellent communication and organizational skills.</li></ul><p>If interested kindly apply on <b>careers@imgs.ca</b></p><p>Job Type: Full-time</p>

Information Technology System Administrator

Commonwealth of Pennsylvania

<div><div><div><h2 class="jobSectionHeader"><b>THE POSITION</b></h2></div>
<div><p>Would you like to shape the technical future of Health and Human Services (HHS) by implementing forward-thinking strategies that integrate modern design principles and innovative technologies? As Azure Administrator, you will play a pivotal role in HHS's cloud transformation journey. By modernizing core systems and improving inter-team communication, you will directly contribute to accelerated delivery, improved scalability, and a more robust, secure, and cost effective agency. Bring you expertise and ambition to our team.</p></div><br>
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<div><h2 class="jobSectionHeader"><b>DESCRIPTION OF WORK</b></h2></div>
<p></p><div><div>We are seeking an Azure Administrator to manage, maintain, and support Azure cloud infrastructures including Windows and Linux servers, databases, Azure File shares, Storage accounts, Azure Backup, Azure Application Gateway, Load Balancers and Azure Site recovery. You will be expected to ensure stability, security, and performance of Azure Resources. Our ideal candidate will have a strong background in Information Technology including Active Directory, Group Policy, DNS, DHCP, Server Certificate, and file services. Responsibilities encompass compute service operations and continual service improvement for all aspects of Cloud environments including server reconfiguration, and administration, and system/network troubleshooting.</div><div>
Additional duties:</div><ul><li>
Oversee migration process and assess IT infrastructure for cloud migration</li><li>
Configure hybrid connectivity between on-site systems and the cloud</li><li>
Identify and resolve problems related to AD and Group Policy</li><li>
Provide technical support and guidance to users and IT staff regarding Group Policy management</li><li>
Regularly monitor system performance and ensure high availability of the server environment</li><li>
Knowledge of cost management and financial analysis</li><li>
Utilize cloud-based technology platforms and cost optimization</li></ul><div></div><div><br>
Interested in learning more? Additional details regarding this position can be found in the position description.</div><div></div><div><b><br>
Work Schedule and Additional Information:</b></div><ul><li>
Full-time employment</li><li>
Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.</li><li><b>
Telework: </b>You may have the opportunity to work from home (telework) part-time, two days per week in office. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.</li><li><b>
Salary:</b><b><i> </i></b>In some cases, the starting salary may be non-negotiable.</li><li>
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>REQUIRED EXPERIENCE, TRAINING &amp; ELIGIBILITY</b></h2></div>
<p></p><div><div><b>QUALIFICATIONS</b></div><div><b>
Minimum Experience and Training Requirements:</b></div><ul><li>
One year as an Information Technology Generalist 2, Applications Developer 2, Database Analyst, Information Security Specialist 1, or Network Specialist 2(Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); <b>or</b></li><li>
Five years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; <b>or</b></li><li>
Three years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate&rsquo;s degree in any information technology field; <b>or</b></li><li>
One year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; <b>or</b></li><li>
An equivalent combination of experience and training.</li></ul><div></div><div><b><br>
Other Requirements:</b></div><ul><li>
This particular position also requires two or more years of full-time professional experience migrating, maintaining, and ensuring security of VMware infrastructures in Azure<i>.</i></li><li>
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.</li><li>
You must be able to perform essential job functions.</li></ul><div></div><div><b><br>
Legal Requirement:</b></div><ul><li>
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.</li></ul><div><b><br>
How to Apply:</b></div><ul><li>
Resumes, cover letters, and similar documents will <b>not</b> be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).</li><li>
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.</li><li>
Your application must be submitted by the posting closing date<i>. </i>Late applications and other required materials will not be accepted.</li><li><b>
Failure to comply with the above application requirements may eliminate you from consideration for this position.</b></li></ul><div></div><div><b><br>
Veterans:</b></div><ul><li>
Pennsylvania law (51 Pa. C.S. &sect;7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.</li></ul><div></div><div><b><br>
Telecommunications Relay Service (TRS):</b></div><ul><li>
711 (hearing and speech disabilities or other individuals).</li></ul><div></div><div><br>
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.</div><div></div><div><br>
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>EXAMINATION INFORMATION</b></h2></div>
<p></p><div><ul><li>Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).</li><li>
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.</li><li>
Your score is valid for this specific posting only.</li><li>
You must provide complete and accurate information or:<ul><li>
your score may be lower than deserved.</li><li>
you may be disqualified.</li></ul></li><li>
You may only apply/test <b>once</b> for this posting.</li><li>
Your results will be provided via email.</li></ul></div></div></div><p></p>
<br><p></p><div><div><div><p>Learn more about our Total Rewards by watching this short video!</p><p><br>
See the total value of your benefits package by exploring our benefits calculator.<br>
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<b>Health &amp; Wellness</b></p><p>We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*</p><br>
<b>Compensation &amp; Financial Planning</b><br>
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. <br>
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<b>Work/Life Balance</b><br>
We know there&rsquo;s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* <br>
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<b>Values and Culture</b><br>
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.<br>
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<b>Employee Perks</b><br>
Sometimes, it is the little &ldquo;extras&rdquo; that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.<br>
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For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.<br>
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<ul><li>Eligibility rules apply.</li></ul></div></div></div><p></p>

Azure Administrator (Information Technology Generalist Administrator 1)

AL HADA CONTRACTING COMPANY

<p>Responsibilities:</p><ul><li>Managing and maintaining company IT infrastructure, including networks, servers, and security systems.</li><li>Installing and configuring software and hardware components.</li><li>Providing technical support to end-users and resolving IT issues in a timely manner.</li><li>Implementing and enforcing IT policies and procedures to ensure data security and compliance.</li><li>Monitoring system performance and troubleshooting issues as they arise.</li><li>Collaborating with IT teams to design and implement IT solutions to improve efficiency and productivity.</li><li>Managing user accounts and permissions across various platforms.</li><li>Conducting regular backup and recovery procedures to protect data integrity.</li><li>Keeping abreast of latest technology trends and recommending upgrades or new software/hardware solutions.</li><li>Documenting IT processes, procedures, and system configurations.</li></ul><p>Qualifications:</p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Proven work experience as an IT Administrator or similar role for 3-5 years.</li><li>Strong knowledge of network security and data protection.</li><li>Proficiency in operating systems, such as Windows and Linux.</li><li>Experience with virtualization technologies and cloud computing.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and prioritize tasks effectively.</li></ul><p>Job Type: Full-time</p><p>Language:</p><ul><li>Arabic (Required)</li></ul><p>Location:</p><ul><li>Riyadh (Required)</li></ul>

IT Administrator

Citi housing (PVT) LIMITED

<p>We are seeking a motivated IT Officer / IT Administrator (Junior Level) to support our IT operations. This entry-level role is ideal for candidates with basic IT knowledge who are eager to grow their careers in system and network administration. The selected candidate will assist in troubleshooting, maintaining IT systems, and providing support to staff.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide first-level technical support to staff for hardware, software, and network issues.</li></ul><ul><li>Assist in installing, configuring, and maintaining IT equipment (PCs, printers, routers, etc.).</li></ul><ul><li>Monitor system performance and report issues to the senior IT team.</li></ul><ul><li>Support in managing user accounts, email setups, and access controls.</li></ul><ul><li>Ensure data backup, antivirus, and security systems are up to date.</li></ul><ul><li>Document IT processes and maintain asset records.</li></ul><ul><li>Coordinate with vendors for IT-related support and procurement.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field.</li></ul><ul><li>Basic knowledge of networking, operating systems, and IT troubleshooting.</li></ul><ul><li>Strong problem-solving skills and eagerness to learn.</li></ul><ul><li>Good communication and teamwork abilities.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs70,000.00 per month</p><p>Work Location: In person</p>

IT Office/ IT Administrator

Cutsforth

<div><b>Role Information:</b><ul><li><b>
Job Title:</b> IT Administrator</li><li><b>
Work Location:</b> In-person, Ferndale, WA</li><li><b>
Employment Type:</b><b> </b>Full-time</li><li><b>
Employment Status: </b>Exempt, salaried</li><li>
Visa sponsorship is not available for this position.</li><li>
Must reside in the United States.</li><li>
We are not accepting applicants for remote workers in California, Illinois, and New York at this time.</li></ul><br>
<b>
Compensation:</b><ul><li>
$94,185 to $127,910 annually</li></ul><h1 class="jobSectionHeader"><b>
Role </b><b>Overview:</b></h1>
The IT Administrator role is designed to provide technical assistance to internal users and to support the administration of core IT systems. The individual in this position will respond to day-to-day support requests, assist with configuration and deployment of hardware/software, and support enterprise IT systems and cybersecurity initiatives in collaboration with IT team members.
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The IT Administrator will provide ongoing analysis of the performance and function of the hardware and software tools they interact with and work with their supervisor to recommend improvements and implement any new initiatives or tools. They will also provide escalated end-user support for IT hardware and software issues.
<br>
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<b>Key Responsibilities:</b><ul><li><b>
User Support &amp; Troubleshooting:</b>
<ul><li>Serve as a frontline resource for hardware and software support across the organization.</li><li>
Interact with staff using support tickets, phone, messaging, and remote tools in a professional and friendly manner.</li><li>
Diagnose and resolve issues related to workstations, mobile devices, printers, applications, and connectivity.</li><li>
Document solutions and contribute to internal knowledge base content.</li></ul></li><li><b>
System Support &amp; Administration Assistance: </b>The IT Administrator will be a global administrator for various IT platforms, including, but not limited to:<ul><li>
Support IT Administrators in configuring, deploying, and maintaining IT hardware and software systems.</li><li>
Assist in:<ul><li>
User account setup and access permissions.</li><li>
Software and OS patching.</li><li>
Asset tracking and equipment inventory.</li><li>
Managing Microsoft 365 tools (Teams, Outlook, SharePoint, etc.).</li><li>
Updating technical documentation and checklists.</li></ul></li></ul></li><li><b>
Security &amp; Compliance Support:</b>
<ul><li>Help implement and support basic cybersecurity practices including:<ul><li>
Multi-factor authentication (MFA).</li><li>
Device security policies.</li><li>
Routine audits and updates.</li></ul></li></ul></li><li><b>
Collaboration &amp; Development:
</b><ul><li>Work with IT and Security team members to improve processes and provide input on improvements to systems and user experience.</li><li>
Participate in team projects and initiatives to enhance IT and Security service delivery.</li></ul></li></ul><br>
<b>
Required Qualifications:</b><ul><li>
Associate of Science in IT, Security, or a related technical field required. Bachelor of Science is preferred.</li><li>
At least one certification in a related area, such as Net+, Sec+, A+, CySA+.</li><li>
Minimum 3 years of experience related to user, hardware, and global administration in an enterprise environment.</li><li>
Advanced user of Windows, Apple, and Android hardware and operating systems.</li><li>
Experience with Microsoft 365 Admin tools or Azure/Intune environments.</li><li>
Exposure with network troubleshooting, basic configuration (wired and wireless), and firewalls.</li><li>
Exposure to device or identity management platforms.</li></ul><br>
<b>
Preferred Qualifications:</b><ul><li>
Proficient in Office 365&rsquo;s Outlook, Word, &amp; Excel</li><li>
Clear and effective communicator, verbally and written.</li><li>
Comfortable leading calls to bring clear understanding to problems and the desired outcome.</li></ul><br>
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Other Qualifications:</b><ul><li>
Successfully pass background check for cybersecurity access requirements.</li></ul><br>
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Cybersecurity Role Expectations:</b><ul><li>
Candidate will be responsible for reviewing policies and procedures related to cybersecurity and those relevant to the functions of their role.</li><li>
Candidate is expected to maintain a cybersecure work environment.</li></ul><br>
<b>
Physical Requirements:</b><ul><li>
Must be able to sit and stand for extended periods of time.</li><li>
Must be able to lift a minimum of 25 pounds.</li><li>
Must be able to use hands to type, handle products, tools and navigate a computer keyboard.</li><li>
Must be able to view computer screen for extended periods of time.</li><li>
Specific vision abilities required by this job include close vision and distance vision.</li></ul><br>
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Benefit</b><b>s:</b><ul><li>
Medical, Vision, Dental Insurance</li><li>
Health Savings Account with Employer contributions</li><li>
401(k) with Employer match</li><li>
Short-term &amp; Long-term Disability Coverage</li><li>
Accidental Death &amp; Dismemberment Coverage</li><li>
Life Insurance Coverage</li><li>
80 hours of Paid-Time-Off annually</li><li>
Eight paid holidays per year</li><li>
All other benefits required by applicable law</li></ul><p><b>
Alignment with Corporate Values</b></p>
<p>All Cutsforth employees are expected to perform their work in a manner that exhibits understanding and adherence to the Company Mission and Core Attributes of Cutsforth Employees. Employees in management roles must exhibit continual improvement along Cutsforth&rsquo;s Leadership Traits. Further, each employee must read and adhere to corporate policies and safety protocols.</p>
<ul><li>Learn more about Cutsforth here: Cutsforth.com/About</li>
<li>Read our Mission &amp; Values here: Cutsforth.com/Values</li>
</ul>
<p><b>Equal Employment Opportunity Statement:</b></p>
<p>Cutsforth will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. Cutsforth will take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. Cutsforth agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided by the provisions of this nondiscrimination clause.</p>
<p>For Cutsforth's full Equal Employment Opportunity Policy, click here: EEO Notice to Employees &amp; Applicants</p><p>
</p><p>16Fpkn3bqZ</p></div>

Gold Future Investment LLC

<p><b>Job Summary:</b></p><p>The IT Administrator will oversee and manage all IT-related activities in the office, ensuring smooth functioning of systems, hardware, software, and networks. The role involves maintaining and troubleshooting servers, internet connectivity, and office hardware while supporting automation initiatives and managing cloud-based solutions like Office 365.</p><p><b>Key Responsibilities:</b></p><p><b>Server &amp; Network Management:</b></p><ul><li>Configure, maintain, and monitor office servers and network systems.</li><li>Troubleshoot issues related to internet connectivity, VPNs, and LAN/WAN.</li><li>Ensure network security through regular updates and monitoring.</li></ul><p><b>Hardware Management:</b></p><ul><li>Install, maintain, and repair office IT hardware, including desktops, laptops, printers, and peripherals.</li><li>Coordinate with vendors for procurement and warranty support for IT equipment.</li></ul><p><b>Software &amp; Cloud Management:</b></p><ul><li>Administer and troubleshoot Office 365 applications and accounts.</li><li>Manage cloud-based services such as Azure, Google Workspace, or similar platforms.</li><li>Perform software installations, updates, and license management.</li></ul><p><b>Automation &amp; IT Optimization:</b></p><ul><li>Support automation efforts in office operations to improve efficiency.</li><li>Research and implement new tools and technologies to enhance productivity.</li></ul><p><b>Data Backup &amp; Security:</b></p><ul><li>Ensure regular data backups for critical systems and documents.</li><li>Implement and enforce IT security protocols to safeguard sensitive information.</li></ul><p><b>User Support:</b></p><ul><li>Provide technical support to office staff for IT-related issues.</li><li>Conduct basic IT training sessions for staff on system usage and new tools.</li></ul><p><b>Documentation &amp; Reporting:</b></p><ul><li>Maintain IT inventory records for hardware and software.</li><li>Create and update IT policies and procedures.</li></ul><p><b>Other Duties:</b></p><ul><li>Liaise with external IT service providers for specialized services.</li><li>Stay updated on emerging IT trends and recommend upgrades as necessary.</li></ul><p><b>Qualifications &amp; Skills:</b></p><p><b>Education:</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li></ul><p><b>Experience:</b></p><ul><li>2&ndash;5 years of experience in a similar role, managing IT operations in a professional office setting.</li></ul><p><b>Technical Skills:</b></p><ul><li>Strong knowledge of Windows Server, Office 365, and cloud technologies (e.g., Azure, AWS).</li><li>Proficient in networking protocols, firewall configurations, and VPN setup.</li><li>Hands-on experience with hardware troubleshooting and maintenance.</li><li>Familiarity with automation tools and processes</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your visa status and its validity?</li><li>Are you able to join immediately?</li><li>What is your expected salary?</li></ul><p>Experience:</p><ul><li>IT Administration: 2 years (Required)</li></ul>

Rocky Real Estate Brokerage LLC

<p><b>Job Summary:</b></p><p>The IT Support Executive is responsible for providing technical support and assistance to end-users within an organization. This includes installing, configuring, and troubleshooting hardware, software, networks, and systems to ensure optimal performance and minimal downtime. The ideal candidate should have strong problem-solving skills, a customer-oriented mindset, and the ability to communicate technical information clearly to non-technical users.</p><p><b>Key Responsibilities:Technical Support:</b></p><ul><li>Provide first and second-level support for desktops, laptops, printers, and mobile devices.</li><li>Troubleshoot hardware and software issues via phone, email, remote access, or in person.</li><li>Set up and configure new hardware and software for users.</li></ul><p><b>User Assistance:</b></p><ul><li>Respond to support tickets in a timely and professional manner.</li><li>Assist users with issues related to email, applications, VPN, internet access, etc.</li><li>Train employees on software and system usage when needed.</li></ul><p><b>Network &amp; Systems Support:</b></p><ul><li>Monitor network and system performance.</li><li>Assist in resolving network connectivity issues.</li><li>Support IT infrastructure including LAN/WAN, Wi-Fi, and server environments under the supervision of senior staff.</li></ul><p><b>Installation &amp; Configuration:</b></p><ul><li>Install operating systems, applications, and system upgrades.</li><li>Configure new user accounts, permissions, and passwords in Active Directory or other systems.</li></ul><p><b>Maintenance &amp; Documentation:</b></p><ul><li>Perform routine maintenance tasks such as updates, patches, and backups.</li><li>Document issues, resolutions, and procedures for future reference.</li><li>Maintain inventory records for hardware, software licenses, and other IT assets.</li></ul><p><b>Security &amp; Compliance:</b></p><ul><li>Follow and enforce IT policies and procedures, especially related to cybersecurity.</li><li>Support compliance efforts such as software license audits and data protection regulations.</li></ul><p><b>Qualifications:Education:</b></p><ul><li>Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, or a related field (preferred)</li></ul><p><b>Certifications (optional but advantageous):</b></p><ul><li>CompTIA A+, Network+</li><li>Microsoft Certified: Modern Desktop Administrator Associate</li><li>ITIL Foundation</li><li>Cisco CCNA</li></ul><p><b>Experience:</b></p><ul><li>1&ndash;3 years in an IT support or helpdesk role</li><li>Experience with Windows OS, Microsoft 365, basic networking, and troubleshooting tools</li></ul><p><b>Skills:</b></p><ul><li>Strong technical troubleshooting abilities</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Familiarity with ticketing systems (e.g., ServiceNow, Jira, Freshdesk)</li><li>Understanding of cybersecurity basics</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,000.00 per month</p>

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