information technology administrator

Norfolk State University

<div><div><div><ul><li>5103412
</li></ul></div><div><ul><li>Norfolk, Virginia, United States
</li></ul></div><div><ul><li>Norfolk State University
</li></ul></div><div><ul><li>Information Technology
</li></ul></div><div><ul><li>Full-Time (Salaried)
</li></ul></div><div><ul><li>Closing at: Apr 24 2026 - 23:55 EDT
</li></ul></div><div><ul><li>Norfolk State University</li></ul></div></div><p></p><div><br>
</div><div><p><b>Title:</b> NSUFA216 Information Technology Administrator</p>
<p><b>
State Role Title:</b> Administrative - Instructor</p>
<p><b>
Hiring Range:</b> $70,000 - $75,000</p>
<p><b>
Pay Band:</b> 4</p>
<p><b>
Agency:</b> Norfolk State University</p>
<p><b>
Location: </b>Norfolk State University</p>
<p><b>
Agency Website:</b> www.nsu.edu</p>
<p><b>
Recruitment Type:</b> General Public - G</p>
<p><b>
Job Duties</b></p>
<ul><li>Provide administrative management of various information technology resources of the</li></ul>
Library in consultation and collaboration with OIT.<br>
<ul><li>Manage information technology used throughout the Library by library staff and patrons,</li></ul>
including PC and Mac desktops and laptops.<br>
<ul><li>Support software applications used at the Library by students and employees such as</li></ul>
Windows, Outlook, Office, Adobe, and Teams.<br>
<ul><li>Maintain computer peripherals like printers, copiers, scanners, and projectors that are</li></ul>
deployed in the Library for library staff and patron use.<br>
<ul><li>Manage communications technology, including Smart TVs, Solstice Pods, cameras, and</li></ul>
speakers that are available within the Library.<br>
<ul><li>Support Internet availability and access within the Library for students, employees, and</li></ul>
others through ethernet and wireless networks.<br>
<ul><li>Maintain information systems and technology that manage library operations such as</li></ul>
OCLC WMS and Bibliotheca self-check kiosks.<br>
<ul><li>Develop relationships with University offices, State agencies, and IT vendors to maintain</li></ul>
and enhance the Library&rsquo;s IT goals, standards, and resources.<br>
<ul><li>Advise Dean of Library Services and other library staff regarding information technology</li></ul>
vendors, products, and services.<br>
<ul><li>Recommend policies and procedures for acquiring, developing, utilizing, maintaining,</li></ul>
and disposing of information technology.<br>
<ul><li>Represent the library on University shared governance committees and participate in</li></ul>
campus programs and events, as appropriate.<br>
<ul><li>Participate in professional groups and events related to the utilization and advancement</li></ul>
of information technology in libraries.
<p><b>
Minimum Qualifications</b></p>
<ul><li>A strong commitment to public service and customer service orientation.</li><li>Ability to collaborate with others and work as a part of a team.</li><li>Good verbal and written communication skills.</li></ul>
<p><b>
Additional Considerations</b></p>
<ul><li>Master&rsquo;s degree in Information Technology, Computer Science, or Library Science.</li><li>Experience working in academic libraries or higher education institutions.</li><li>Demonstrated experience administering a major integrated library system.</li></ul>
<p><b>
Special Instructions</b></p>
<p>
You will be provided a confirmation of receipt when your application and/or r&eacute;sum&eacute; is submitted successfully. Please refer to &ldquo;Your Application&rdquo; in your account to check the status of your application for this position.</p>
<p>
Application and/or r&eacute;sum&eacute; for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or r&eacute;sum&eacute;s will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or r&eacute;sum&eacute;. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or resum&eacute;. RMS provides a confirmation of receipt when your application and/or r&eacute;sum&eacute; is submitted successfully. Please refer to &ldquo;Your Application&rdquo; in your RMS account to check the status of your application for this position.
<br>
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to university employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.<br>
<br>
EEO Statement<br>
NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities and veterans to apply.</p><br>
<p><b>
Contact Information</b></p>
<p>
Name: Norfolk State University</p>
<p>
Phone: 757-823-8160</p>
<p>
Email: NO EMAIL MATERIAL ACCEPTED</p><br>
<p></p>
<p>
In support of the Commonwealth&rsquo;s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging &amp; Rehabilitative Services (DARS), or the Department for the Blind &amp; Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.</p>
<p>
Note<b>:</b> Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.</p></div></div>

NSUFA216 Information Technology Administrator

City of Detroit

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$76,131.00 - $100,171.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Michigan, MI</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Certified-Regular Civil Service</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>1</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Detroit Public Library</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>04/13/2026</div>
</div></div></div><div><div><div><div><b>Closing Date</b></div>
</div><div><div>4/27/2026 11:59 PM Eastern</div>
</div></div><div><div><div><b>Bargaining Unit
</b></div></div><div><div>9000-Non Union Salary Regular Service General</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><p><b>General Purpose: </b>Under the direction of the Director is responsible for the development, design and coordination of communication information and computer-based systems within the Detroit Public Library. This position is administratively and professionally responsible for the installation and operation of modern and comprehensive systems and for long range planning, which anticipates the technological needs of the public and staff. Supervises day-to-day operations and staff, plans and implements effective service delivery programs, engages in strategic planning and serves as a liaison with other library agencies.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<div><p>&middot;Manages the Systems Office including Work assignments, project coordination and training and evaluation of systems staff.</p><ul><li>Oversees selection and installation of all library software, hardware, and telecommunication equipment.</li><li>Oversees and/or researches and writes specifications for all computer equipment software, computer-related supplies and services and participates in grant writing as appropriate.</li><li>Participates in the staff development process through provision of technical training, direction and systems support to library staff.</li><li>Confers with public service directors &amp; coordinators</li><li>Manages to ensure staff and end user needs are met.</li><li>Acts as internal liaison to various committees, task forces and work units.</li><li>Maintains an awareness of current hardware and software trends in library automation and evaluates new developments as they apply to the library.</li><li>Keeps both the library administration and the staff informed and educated regarding current library automation system options, goals and objectives.</li><li>Participates in decision making on staffing and financial requirements for automation.</li><li>Responsible for the administration and continuous evaluation of a main library agency, by working with the agency head in developing goals and plans for implementation.</li><li>Responsible for formulating procedures, policies and guidelines and recommending modifications based on ongoing analysis.</li></ul>
Participates in the development of and actively promotes and supports the library&rsquo;s marketing strategies and activities</div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
 <p></p><div><p><b>Qualifications:</b></p><ul><li>
Ability to analyze, comprehend and resolve complex problems, related to integrated data processing systems.</li><li>
Make recommendations concerning selection of system and it&rsquo;s effectiveness.</li><li>
Demonstrated knowledge of design and implementation of information storage and retrieval systems, including office automation systems.</li><li>
Manage TLS/SSL certificates to ensure secure communication and compliance</li><li>
Demonstrated experience in a client server environment and applications integration on various platforms.</li><li>
Ability to convey technical information in terms that are understandable to any audience.</li><li>
Ability to establish and maintain effective working relationships with associates, consultants, contractors and the general public.</li><li>
Support and collaborate on ePayment system protection, ensuring secure processing and compliance with industry best practices</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><p><b>Education &amp; Experience:</b></p><p>
Associates or Bachelor&rsquo;s degree in Computer Science, Information Technology or related field from an accredited institution. Must have 3-5 years of experience as a Systems Administrator or similar role. Minimum of 5 year&rsquo;s experience of VMware and Palo Alto firewall.</p><p><b>
Required Licenses:</b></p><ul><li>
Must possess a valid State of Michigan Driver&rsquo;s License</li></ul><p><b>
Required Certifications:</b></p><ul><li>
Microsoft</li><li>
VMware</li><li>
Cisco Admin</li><li>
Server Administration</li><li>
VoIP Certification</li></ul><p><b>
Physical Demands / Work Environment:</b></p><ul><li>
Work is performed in a standard library environment</li><li>
Lifting computers and other equipment that is at least 60 pounds</li><li>
Will be driving 5% of the time to other branches</li><li>
Must be able to push/pull library carts</li></ul></div></div></div><p></p>
<br><div></div><div><div><div><p>**NO BENEFITS ARE OFFERED WITH THIS POSITION**</p></div></div></div>

Information Technology Systems Administrator

Stride, Inc.

<div><p><b>Job Description</b></p>
The Regional Information Technology (IT) Administrator will be responsible for managing and maintaining endpoint devices, ensuring their security, performance, and reliability. This role involves deploying, configuring, and troubleshooting endpoint solutions, as well as implementing policies and procedures to optimize endpoint management. This role supports one or more schools (virtual or hybrid) in one or more geographic regions and serves as the primary contact for technology services being provided to the schools<p><b>
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:</b> Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</p><ul><li>
Manage all aspects of schools&rsquo; network infrastructure, (servers, switches, firewalls, storage, etc.) to ensure devices remain current, supported, and performing to meet the demands of the schools. Includes proactive tracking, planning and purchasing, installing, deploying, updating, repairing, etc.</li><li>
Manage vendor relationships for outsourced systems and services, e.g., security, remote backups, VOIP phone services, internet service providers, etc.</li><li>
Perform software and hardware installation for both onsite employees and remote school staff.</li><li>
Maintain asset control for all school and corporate assets in the field, including managing lifecycle replacements of all IT assets, including certified destruction.</li><li>
Use a centralized inventory management system, responsible for maintaining an up-to-date, auditable inventory of all technology assets for assigned schools.</li><li>
Partner with school management and Stride finance to establish annual budgets and control technology costs.</li><li>
Complete all tickets escalated from the Stride IT Service Desk.</li><li>
Provide 24/7/365 on-call support when warranted.</li><li>
Perform troubleshooting and problem analysis for the purpose of diagnosing, repairing and/or replacing equipment.</li><li>
Report and escalate system issues to the Manager, Regional Technology as appropriate.</li><li>
Proactively identify recurring technology issues for further address by management.</li><li>
Travel onsite when required</li></ul><p></p><p><b>
Supervisory Responsibilities: </b>This position has no formal supervisory responsibilities.</p><p></p><p><b>
REQUIRED QUALIFICATIONS:</b></p><ul><li>
Three (3) years of relevant experience</li><li>
Experience with Microsoft 365 Admin Center, Intune, and Entra ID</li><li>
Experience with Microsoft Windows 11 OS</li><li>
Understanding and proficiency in computer networking</li><li>
Understanding of and proficiency in computer hardware and software</li><li>
Ability to work independently and with minimal supervision</li><li>
Ability to travel approximately 20% of the time</li><li>
Ability to support business productivity tools such as Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.)</li><li>
Intermediate, practical ability to support end user use of business productivity tools such as Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.).</li><li>
Proficiency in ability to support website navigation</li><li>
Ability to clear background check</li></ul><p></p><p><b>
Certificates and Licenses</b>: None required.</p><p></p><p><b>
WORK ENVIRONMENT</b>: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
This is a home-based position. Applicants must reside in the state of Ohio</li></ul><p></p><p>
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is &ldquo;at-will&rdquo; as governed by the law of the state where the employee works. It is further understood that the &ldquo;at-will&rdquo; nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.</p><p></p><p><b>
Compensation &amp; Benefits: </b>Stride, Inc. considers a person&rsquo;s education, experience, and qualifications, as well as the position&rsquo;s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee&rsquo;s salary level. Salaries will differ based on these factors, the position&rsquo;s level and expected contribution, and the employee&rsquo;s benefits elections.</p><p></p><p>
We anticipate the salary range to be $53,944.50 to $72,000. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual&rsquo;s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.</p><p></p><p><b>
Job Type</b></p>
Regular<p></p><p><b>
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is &ldquo;at-will&rdquo; as governed by the law of the state where the employee works. It is further understood that the &ldquo;at-will&rdquo; nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.</b></p><p></p><p><i>
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting </i><i>stridecareers@k12.com.</i></p><p></p><p><b>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</b></p><p>
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.</p></div>

Regional IT Administrator

Dynamic Accounting Solutions Inc

<p><b>POSITION SUMMARY</b></p><p>The IT Administrator serves as the cornerstone leadership position within Information Technology department, responsible for overseeing the company&rsquo;s core IT infrastructure and driving the strategic direction of technology operations across all locations. This role combines hands-on technical management of Microsoft 365, Azure, Active Directory, and endpoint security platforms with the critical responsibility of building and mentoring the IT team &mdash; including direct supervision of the Software Administrator. The IT Administrator will architect and implement SCIM infrastructure through Microsoft Entra ID to enable seamless identity provisioning across the organization&rsquo;s growing technology ecosystem. A central mandate of this position is the design and deployment of a comprehensive IT ticketing system that establishes standardized processes for incident management, service requests, and escalation workflows.</p><p><b>This is a remote job with 7pm - 4am PKST timings.</b></p><p><b>CORE RESPONSIBILITIES</b></p><p><b>Microsoft 365 &amp; Cloud Infrastructure</b></p><ul><li>Administer and optimize the full O365 environment including Exchange Online, SharePoint, OneDrive, and Microsoft Teams across all locations</li><li>Manage Outlook email distribution groups, shared mailboxes, and mail flow rules to ensure efficient communication across departments</li><li>Configure and maintain Teams groups, channels, policies, and guest access settings to support cross-functional collaboration</li><li>Oversee Azure tenant management including resource groups, subscription governance, and cloud security configurations</li><li>Architect and manage Active Directory structures and implement SCIM provisioning infrastructure through Microsoft Entra ID for automated identity lifecycle management across integrated applications</li></ul><p><b>Endpoint Management &amp; Security</b></p><ul><li>Deploy, configure, and manage NinjaOne RMM across all company endpoints to ensure real-time monitoring, automated patching, and remote remediation capabilities</li><li>Administer Bitdefender GravityZone endpoint protection platform including policy creation, threat analysis, and incident response coordination</li><li>Plan, schedule, and execute server updates and patch management cycles with minimal disruption to business operations</li><li>Lead the implementation and rollout of Controlio monitoring software in accordance with company policies and compliance requirements</li></ul><p><b>Hardware &amp; Provisioning</b></p><ul><li>Manage remote hardware assignment and provisioning workflows for new hires, role changes, and offboarding across all locations including Houston, California, and New Jersey</li><li>Maintain accurate hardware inventory and asset tracking documentation</li><li>Develop standardized device configuration profiles and imaging procedures</li></ul><p><b>IT Service Management &amp; Leadership</b></p><ul><li>Design and build a comprehensive IT ticketing system using internal tools to standardize incident tracking, service requests, and resolution workflows</li><li>Serve as primary owner for Level 1 and Level 2 helpdesk tickets, ensuring timely resolution and clear communication with end users</li><li>Directly supervise and mentor the Software Administrator, providing guidance on SaaS platform management and SCIM integration priorities</li><li>Collaborate with the CEO and Systems &amp; Integrations Administrator to align technology initiatives with business objectives</li><li>Establish escalation paths and SLA frameworks to ensure consistent, measurable IT service delivery</li></ul><p><b>PROCESS DEVELOPMENT &amp; CONTINUOUS OPTIMIZATION</b></p><p>Develop, document, and continuously refine IT policies, standard operating procedures, and runbooks for all managed systems. Conduct regular audits of system configurations, security postures, and user access rights to identify optimization opportunities. Lead quarterly reviews of IT infrastructure performance and present recommendations for improvement to senior leadership.</p><p><b>QUALIFICATIONS</b></p><p><b>Required</b></p><ul><li>3+ years of experience in IT administration with demonstrated leadership or team management responsibilities</li><li>Strong proficiency in Microsoft 365 administration, Azure Active Directory, and Microsoft Entra ID / SCIM configuration</li><li>Hands-on experience with RMM platforms (NinjaOne preferred) and endpoint security solutions (Bitdefender or equivalent)</li><li>Proven ability to build IT ticketing systems, helpdesk workflows, and service management processes from the ground up</li><li>Experience with server patch management, group policy administration, and Windows Server environments</li><li>Exceptional attention to detail with a track record of creating clear, comprehensive technical documentation</li><li>Strong interpersonal and communication skills with the ability to manage, mentor, and collaborate across all organizational levels</li></ul><p><b>Preferred</b></p><ul><li>Experience in multi-site IT operations, preferably in distribution, logistics, or energy sectors</li><li>Microsoft certifications (AZ-104, MS-102, SC-300, or equivalent)</li><li>Familiarity with Entra ID and related software&rsquo;s.</li><li>Experience implementing SCIM/SSO integrations across diverse SaaS ecosystems</li><li>Background in IT service management frameworks (ITIL foundations preferred)</li></ul><p><b>WHAT SETS YOU APART</b></p><ul><li>You don&rsquo;t just maintain systems &mdash; you build structures and processes that make the entire team more effective</li><li>You have an exceptional eye for detail and refuse to let small issues become big problems</li><li>You think outside the box, constantly asking &ldquo;what if?&rdquo; and &ldquo;how can we do this better?&rdquo;</li><li>You are passionate about finding continuous ways to optimize the business and have the drive to implement those improvements</li><li>You take ownership and pride in leaving every system, process, and interaction better than you found it</li></ul><p>Work Location: Remote</p>

IT Lead Administrator

Oman Hotels and Tourism Company SAOC

<p><b>IT Administrator</b></p><p>A reputed hotel chain in Oman who own and operate hotels through international brand in different parts in Oman, looking for an IT Administrator to manage its IT activities for the hotels.</p><p>&middot; Oversee hotel computer systems, servers, and networks to ensure uninterrupted operations.</p><ul><li>Provide IT assistance for guest-facing systems (Wi-Fi, in-room entertainment, booking platforms).</li><li>Implement and monitor security measures to protect guest data and hotel operations.</li><li>Manage hospitality property management systems (PMS), point-of-sale (POS), HRIS, OPERA , IDS and finance software.</li><li>Maintain and troubleshoot desktops, laptops, printers, telephony, and surveillance systems.</li><li>Train staff on IT systems, provide technical support, and ensure user, and support guest needs.</li><li>Coordinate with external IT service providers, negotiate maintenance contracts, negotiate and finalize Capex and manage licenses.</li><li>Ensure adherence to data protection laws and hospitality industry IT standards.</li></ul><p>&middot; Net working (LAN/WAN), server administration, cloud systems, PMS/POS integration.</p><ul><li>Experience in Acronis Backup is very essential.</li><li>Troubleshooting, system optimization, data reporting.</li><li>Implementing new technologies to enhance guest experience and streamline operations.</li></ul><p>&middot; Responsible for day-to-day IT operations, systems support, and technology strategy for the hotel.</p><p>&middot; Network management, cybersecurity, guest IT support, staff training, hardware/software maintenance.</p><p>&middot; Strong technical knowledge, problem-solving, communication, customer service orientation</p><ul><li>Strong knowledge of Windows Server administration.</li><li>English written/spoken fluently is a must, and demonstrate good communication skills</li><li>Ability to think critically and solve problems</li><li>Work autonomously and show a good capacity to plan your activities</li><li>Achieving defined objectives in time</li><li>Capability to work under pressure</li><li><b>Education:</b></li><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li><b>Experience:</b></li><li>5+ years of experience in IT management Hospitality ( Hotel) or a similar role.</li><li>Proven experience in managing IT infrastructure and services.</li><li>Experience with IT budgeting, vendor management, and contract negotiation.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

IT Administrator

BSCBCD

<div><div>We are seeking a skilled, reliable, and proactive <b>IT Systems Administrator and Education Technology Technician</b> to oversee and support the school&rsquo;s day-to-day technology operations. The role will be responsible for managing the school&rsquo;s <b>Google Workspace for Education platform</b>, acting as the <b>system administrator</b> for related services, and providing technical support across all major school technology systems and devices.<br>
</div><div>
This position will also support the setup, maintenance, troubleshooting, and ongoing management of the school&rsquo;s <b>student information system (SIS)</b>, staff and student devices, smart boards, laptops, desktop computers, printers, internet and network access, and other educational technology tools used across the school.<br>
</div><div>
The successful candidate should be able to provide both <b>hands-on technical support</b> and <b>systems administration</b>, while helping ensure that the school&rsquo;s technology environment runs smoothly, securely, and efficiently.<br>
</div><div><b>
Key Responsibilities:</b><br>
<b>Google Workspace for Education Administration:</b></div><ul><li>
Serve as the main administrator for the school&rsquo;s <b>Google Workspace for Education</b> environment.</li><li>
Manage user accounts for staff and students, including setup, suspension, password resets, group management, and permissions.</li><li>
Administer Google Classroom, Google Meet, Drive, Gmail, Calendar, shared drives, and related services.</li><li>
Set up and manage organizational units, user policies, security settings, and access controls.</li><li>
Support the rollout and management of <b>Education Plus</b> features and other Google education tools.</li><li>
Monitor system usage, storage, security, and compliance.</li><li>
Troubleshoot issues related to login, email, Google Classroom, Meet, Drive access, and device syncing.</li><li>
Support teachers and leadership in making effective use of the Google education platform.</li></ul><div><b>
School Technology and Device Support:</b></div><ul><li>
Provide technical support for all school IT equipment and systems.</li><li>
Install, configure, maintain, and troubleshoot:<ul><li>
Smart boards</li><li>
Laptops</li><li>
Desktop computers</li><li>
Printers and scanners</li><li>
Projectors</li><li>
Classroom display systems</li><li>
Staff and student devices.</li><li>
School Wi-Fi and internet-connected devices.</li></ul></li><li>
Ensure all classroom technology is working properly and ready for daily use.</li><li>
Conduct routine inspections and preventive maintenance of equipment.</li><li>
Coordinate repair and replacement of damaged or faulty equipment.</li></ul><div><b>
Student Information System (SIS) Management:</b></div><ul><li>
Support the implementation, setup, and daily operation of the school&rsquo;s <b>Student Information System.</b></li><li>
Manage student, staff, timetable, attendance, grading, and reporting related system functions as required.</li><li>
Assist with user training and support for the SIS platform.</li><li>
Help ensure data accuracy, system integrity, and timely updates.</li><li>
Liaise with SIS providers or vendors where needed for support and troubleshooting.</li></ul><div><b>
Network and Infrastructure Support:</b></div><ul><li>
Assist with the monitoring and basic maintenance of the school&rsquo;s network, internet connectivity, Wi-Fi access, and shared systems.</li><li>
Work with external IT vendors, internet service providers, or contractors when needed.</li><li>
Help ensure stable connectivity across classrooms, offices, and shared learning spaces.</li><li>
Maintain asset records and documentation for hardware, software, licenses, and warranties.</li></ul><div><b>
Technical Support and User Assistance:</b></div><ul><li>
Provide day-to-day helpdesk support to staff, leadership, and authorized users.</li><li>
Respond promptly to technical issues and minimize downtime.</li><li>
Train staff on the use of school systems and digital tools where needed.</li><li>
Support teachers in the use of classroom technology and hybrid learning systems.</li><li>
Assist with school events, presentations, online meetings, and other technology-related operational needs.</li></ul><div><b>
Security, Data Protection, and Compliance:</b></div><ul><li>
Help maintain the security of school systems, user accounts, and devices.</li><li>
Apply security settings, software updates, patches, antivirus, and access controls.</li><li>
Monitor for technical risks, unauthorized access, and system misuse.</li><li>
Support backup processes and data protection procedures.</li><li>
Maintain confidentiality of school, staff, and student information at all times.</li></ul><div><b>
Strategic and Operational Support:</b></div><ul><li>
Support the school in planning and improving its technology systems and digital learning environment.</li><li>
Recommend practical solutions for improving efficiency, performance, and reliability.</li><li>
Assist in the rollout of new school technology systems and upgrades.</li><li>
Contribute to the development of procedures, user guides, and IT policies where required.</li></ul><div><b>
Qualifications:</b></div><ul><li>
Bachelor&rsquo;s degree or diploma in <b>Information Technology, Computer Science, Systems Administration</b>, or a related field.</li><li>
Relevant certifications in Google Workspace administration, networking, hardware support, or Microsoft/IT systems are an advantage.</li><li>
Strong working knowledge of <b>Google Workspace for Education administration.</b></li><li>
Experience supporting <b>school technology systems</b>, education platforms, or similar environments preferred.</li><li>
Experience with <b>SIS platforms</b>, educational software, or school administration systems is highly desirable.</li><li>
Good understanding of IT hardware, software, networking, account administration, and troubleshooting.</li><li>
Experience with smart classroom technologies is an advantage.</li></ul><div><b>
Experience:</b></div><ul><li>
Minimum <b>3&ndash;5 years of relevant IT support and systems administration experience.</b></li><li>
Previous experience in a <b>school, training center, or educational institution</b> is strongly preferred.</li><li>
Experience supporting both administrative and classroom technology environments preferred.</li></ul><div><b>
Skills and Competencies:</b></div><ul><li>
Strong technical troubleshooting skills.</li><li>
Good understanding of Google Admin Console and cloud-based systems.</li><li>
Ability to manage multiple tasks and priorities across a busy school environment.</li><li>
Strong communication and user support skills.</li><li>
Ability to work independently and solve problems efficiently.</li><li>
Organized, dependable, and service-oriented.</li><li>
Able to explain technical issues clearly to non-technical staff.</li><li>
Strong sense of responsibility, confidentiality, and professionalism.</li></ul><div><b>
Key Areas of Oversight: </b>The role may be expected to oversee and support areas such as:</div><ul><li>
Google Workspace for Education.</li><li>
Google Classroom and Meet setup.</li><li>
Education Plus implementation support.</li><li>
SIS platform administration.</li><li>
Smart boards and classroom presentation systems.</li><li>
Laptops, desktops, tablets, and printers.</li><li>
Staff and student account management.</li><li>
Internet, Wi-Fi, and connected devices.</li><li>
IT inventory and asset tracking.</li><li>
Technical onboarding and staff support.</li></ul><div><b>
Working Conditions:</b></div><ul><li>
School-based role with daily on-site presence.</li><li>
May require support before or after school hours during setup periods, events, examinations, system rollouts, or urgent technical issues.</li></ul><div><b>
Preferred Personal Attributes:</b></div><ul><li>
Proactive.</li><li>
Patient and approachable.</li><li>
Solutions-focused.</li><li>
Detail-oriented.</li><li>
Calm under pressure.</li><li>
Committed to supporting teaching and learning through effective technology use.</li></ul></div>

IT Systems Administrator and Education Technology Technician

Nutramax Laboratories, Inc

<div><p><b>The hours for this position are Monday - Friday 8:30am - 5:00pm.</b></p><p><b>
Summary of the Position:</b> Under the supervision of the Enterprise Infrastructure Manager, the IT Infrastructure Administrator is responsible for the maintenance, configuration, and reliable operation of enterprise level server and networking systems and related applications. They will install server and networking hardware, software, and participate in research and development to continuously improve and keep up with the IT business needs of the organization. The IT Infrastructure Administrator also actively resolves problems and issues with networking and server systems to limit work disruptions within the company. The IT Infrastructure Administrator is responsible for independently researching and implementing new technologies, developing and following project plans while keeping the team and the department manager up to date on the latest project progress.</p><p><b>
Roles and Responsibilities:</b></p><ul><li>
Administer and maintain systems and networking support for software, hardware, servers and networking: test, troubleshoot, diagnose, and resolve all related problems</li><li>
Utilize best-in-class security protocols to protect existing and new server and networking systems</li><li>
Perform systems administration functions for Windows AD infrastructure, Office 365, software updates and patches, anti-virus, local company systems, various communication systems, cloud hosted company systems and backups</li><li>
Perform network administration functions for Cisco based switches, routers, wireless access points, firewall appliances, etc.</li><li>
Prepare and maintain written documentation of server, networking and application environments for disaster recovery</li><li>
Collaborate with Sr. Systems Administrators, Sr. Network Administrators, Helpdesk personnel, and company users regarding current and prospective system changes and future needs</li><li>
Responsible for the maintenance and reliable operation of virtual servers, and virtualization environments</li><li>
Install and upgrade server and networking components / software and integrate automation processes to improve workflows and save time</li><li>
Troubleshoot server, networking hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues</li><li>
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure</li><li>
Assist with the assessment of current and future capacity, storage, and database performance of various server and networking systems</li><li>
Providing timely communication and resolution of project updates and issues escalated from the helpdesk department</li><li>
Improve business unit synergies through technology systems integration</li><li>
Look for ways to enhance and support compatibility between existing server and networking systems</li><li>
Regular auditing of all local and cloud hosted system access privileges</li><li>
Work to automate repetitive systems and networking administration functions that staff are currently spending time as regular maintenance items</li><li>
Assist with outlining and implementing authentication measures to increase security but also create SSO environments to ease user authentication challenges</li><li>
Regular attendance is required</li><li>
Perform other assigned duties and follow verbal and written instructions issued by supervisor or designee related to meeting company goals and objectives</li><li>
Communicate effectively with other departments within the organization and function within a team environment</li></ul><p><b>
Minimum Requirements:</b></p><ul><li>
Strong working knowledge with minimum of 3 to 5 years of hand-on experience with the following:</li><li>
Cisco-based Routing / Switching, Wireless Networks, IP, Advanced Protocols, LAN and WAN maintenance and administration</li><li>
Microsoft Server OS versions 2016 to most recent, Microsoft Active Directory, O365 / MS Exchange, DNS, DHCP, Group Policies, RAID hardware configurations</li><li>
Desktop / laptop operating systems such as Windows 10 and 11 for testing how server and network changes may impact staff computer systems</li><li>
Monitoring and tuning server and network level systems to achieve optimum performance levels</li><li>
VMware 8 or other virtualization systems experience &ndash; implementation, configuring, managing virtual servers</li><li>
Enterprise level anti-virus, endpoint security and / or next generation security software</li><li>
Implementation, management and support of enterprise level on-premises IP telephony systems</li><li>
Server and network major and minor hardware installations and upgrades</li><li>
Implementing and effectively developing IT operations best practices, including top-tier knowledge of security, storage, data protection, and disaster recovery protocols</li><li>
Strong, proven skill sets of the following:</li><li>
Problem-solving and troubleshooting of issues or challenges that may arise with assigned projects or tasks</li><li>
Interpersonal, good communications with the ability to work effectively alongside a wide range of staff in a diverse company community</li><li>
Excellent and appropriate verbal, phone and written etiquette</li><li>
Ability to follow instructions, work under the direction of a supervisor, and multi-task various projects and day-to-day issue resolution</li><li>
Be reliable and possess good organizational skills</li><li>
Ability to lift, move and inspect general IT equipment, servers, switches, routers, printers, and related equipment associated with job duties up to 25 pounds</li><li>
Capable of sitting for prolonged periods of time at a computer screen</li><li>
Work in standard office conditions but may be required to travel to other areas of the building, including Good Manufacturing Practices (GMP) areas to resolve issues or project tasks</li><li>
Communicate effectively with the IT team, supervisors and other departments within the organization and function within a team, promoting a positive work environment</li><li>
Expertise in cost analysis and control pertaining to systems in use at the company or being looked at as viable options</li><li>
Proven conception to completion experience deploying new systems in a production environment</li><li>
Perform other assigned duties and follow verbal and written instructions issued by supervisor or senior level systems administrators / designee related to addressing ongoing projects, immediate issues or outages and overall meeting company goals and objectives</li></ul><p><b>
Education</b><b>:</b></p><ul><li>
Associate degree in Computer Science (BS preferred) and/or equivalent technical certification with a minimum of 3 to 5 years of proven System and Network Administrator experience</li><li>
Industry-recognized technical server-based certification such as Microsoft MCSE, Azure Administrator Associate, VMware Certified Professional, Network+, Server+ or A+ preferred but not required for position</li><li>
Industry-recognized technical networking-based certifications such as CompTIA Network+, CCNA, CCNP preferred but not required for position</li></ul><p><b>
Supervisory Responsibilities:</b><b> None</b></p><p>
Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check and drug screen (subject to applicable law).</p></div>

IT Infrastructure Administrator

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