information technology technician

The Core Technology Group

<div>
 
 
 Experience Required: 1&ndash;3 years of professional experience supporting IT systems within a Managed Service Provider (MSP) environment.
 
 
 
 
 
 
 
 About The Core Technology Group
 
 
 
 The Core Technology Group is a rapidly growing Managed Service Provider (MSP) headquartered in The Woodlands, Texas, with a 16-year track record of delivering innovative IT solutions to businesses of all sizes. As an expanding company, we provide a dynamic and fast-paced environment where team members can develop their skills, make a meaningful impact, and thrive as part of a collaborative and supportive team.
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a motivated and detail-oriented IT Support Technician with 1&ndash;3 years of professional experience supporting IT systems within a Managed Service Provider (MSP) environment. This role will be onsite five days per week at a client location in The Woodlands area, rather than at our office. The ideal candidate is customer-focused, tech-savvy, and eager to contribute to supporting diverse IT infrastructures while helping clients thrive through technology.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Serve as the first point of contact for customers via phone or email to provide technical assistance.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform remote and onsite troubleshooting using diagnostic techniques and targeted questioning.
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 &nbsp;Identify optimal solutions for issues based on customer details and technical expertise.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Guide customers through the problem-solving process with clear communication.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Escalate unresolved issues to higher-level support teams as necessary.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide accurate information regarding IT products and services.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Document events and issues in ticketing software and maintain centralized documentation.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Follow up with customers to update their status and ensure resolution satisfaction.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Relay customer feedback or suggestions to internal teams for process improvement.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recommend and implement enhancements to troubleshooting procedures.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Install, configure, and maintain hardware, software, and network infrastructure components.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure antivirus software is up to date and perform routine security checks.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct preventative maintenance on workstations, printers, and peripherals.
 
 
 
 &nbsp;&nbsp;
 
 
 
 
 Requirements
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency with Microsoft applications (e.g., SharePoint, Teams, Outlook).
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understanding of network infrastructure, including servers, firewalls, switches, and access points.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven experience in a service desk or technical support role, preferably in an MSP environment.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Technical aptitude with knowledge of office automation tools, databases, and remote support solutions.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of computer systems, mobile devices, and related technologies.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to diagnose and resolve basic technical issues effectively.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent verbal and written communication skills.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A customer-oriented, calm, and professional demeanor.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Commitment to upholding company values and providing exceptional customer experience.
 
 
 
 
 
 
 Why Join The Core Technology Group?
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Join a fast-growing and innovative MSP headquarters in The Woodlands, Texas, with a strong and expanding presence across the state.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work in a collaborative and growth-focused environment.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop your skills by supporting diverse IT systems and client environments.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enjoy a competitive salary and benefits package.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Thrive in a structured, in-office setting, fostering teamwork and collaboration.
 
 
 
 
 
 
 To Apply:
 
 
 <ul>
 <li>
 If you&rsquo;re ready to take the next step in your IT career and join a company that values teamwork and innovation, we&rsquo;d love to hear from you.
 
 Email dsilianoff@thecoretg.com
 
 to submit your application and become part of The Core Technology Group!
 </li>
 </ul>
</div>

Information Technology Support Technician

Zuni Public Schools

<div>
 
 IT Technician Job Description
 
 
 
 
 Job Title:
 
 IT Technician
 
 
 
 Department:
 
 Information Technology
 
 
 
 Reports To:
 
 IT Manager / Systems Administrator
 
 
 
 Position Summary
 
 
 
 The IT Technician is responsible for providing technical support and maintenance for computer systems, hardware, software, networks, and related technology services. This position assists employees with troubleshooting technical issues, installing and configuring equipment, maintaining system functionality, and ensuring reliable day-to-day IT operations.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide technical support for desktops, laptops, printers, mobile devices, and peripheral equipment.
 </li>
 <li>
 Install, configure, maintain, and troubleshoot hardware and software systems.
 </li>
 <li>
 Assist users with password resets, account access, and connectivity issues.
 </li>
 <li>
 Maintain and support network infrastructure including Wi-Fi, switches, and basic cabling.
 </li>
 <li>
 Perform routine system updates, patches, and preventive maintenance.
 </li>
 <li>
 Set up, Configure, and maintain workstations, laptops, tablets, interactive panels, user accounts, email access, and related equipment for employees.
 </li>
 <li>
 Diagnose and resolve technical problems in a timely and professional manner.
 </li>
 <li>
 Document support requests, resolutions, inventory, and system changes.
 </li>
 <li>
 Assist with data backups, recovery procedures, and cybersecurity best practices.
 </li>
 <li>
 Coordinate with vendors and service providers for equipment repair and support.
 </li>
 <li>
 Provide support for multimedia presentation and communication technology systems as needed.
 </li>
 <li>
 Maintain inventory of IT equipment, software licenses, and supplies.
 </li>
 <li>
 Follow company policies regarding information security and acceptable technology use.
 </li>
 <li>
 Participate in on-call or after-hours support when required.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Associate degree in Information Technology, Computer Science, or related field preferred.
 </li>
 <li>
 Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
 </li>
 <li>
 Previous technical support or help desk experience preferred.
 </li>
 <li>
 Knowledge of Windows operating systems, Microsoft 365, networking basics, and common business applications.
 </li>
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 <li>
 Excellent communication and customer service abilities.
 </li>
 <li>
 Ability to complete assigned tasks in a timely manner and effectively adhere to, at times, very tight deadlines.
 </li>
 <li>
 Ability to work independently and manage multiple priorities.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Ability to lift and move computer equipment up to 50 pounds.
 </li>
 <li>
 Ability to sit, stand, bend, and work under desks or in server/network areas as needed.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Perform other duties as assigned.
 </li>
 </ul>
</div>

IT Technician

City of Riverside

<div><div><div><h2 class="jobSectionHeader">The Position</h2></div> 
<div> 
 
The City of Riverside is accepting applications for the position of Innovation &amp; Technology Technician II to fill one (1) vacancy in the Client Services Division of the Innovation &amp; Technology Department. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.<div></div><div> 
SUCCESSFUL CANDIDATES MUST PASS A THOROUGH POLICE BACKGROUND INVESTIGATION PRIOR TO APPOINTMENT</div> 
An Innovation and Technology (IT) Technician II, under general supervision, to provide technical assistance to users for desktop operating systems, hardware and software; to troubleshoot and repair a wide range of printers and peripheral equipment; to perform helpdesk functions and to perform related duties as assigned.</div>
<div><h2 class="jobSectionHeader">Work Performed</h2></div>
<div>Typical duties may include, but are not limited to, the following:<ul>
<li>Perform the helpdesk function, including answering phone calls, creating tickets, remote desktop support and following up on outstanding requests.
</li><li>Install, configure, test, troubleshoot, and repair the City's standard desktop hardware, software, mobile devices as well as various peripheral equipment.
</li><li>Perform high level troubleshooting and repair to equipment or routine recovery procedures in the event of malfunctions.
</li><li>Assist with running batches and processes as needed; may develop and maintain technical documentation of processes, procedures, and produce training materials.
</li><li>Research equipment and software and obtain cost quotes for hardware and software.
</li><li>Secure new equipment, keep log of receiving information, and release equipment to appropriate personnel. Stock and maintain a well-documented spares inventory of basic high turnaround parts, equipment and devices.</li></ul></div>
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div>Education: High School graduation or satisfactory equivalent (GED). 
 
Experience: Two years of full-time work experience in the Information Technology field.<div> 
Necessary Special Requirements:</div><ul><li><div>
Possession of an appropriate valid, class &quot;C&quot; California Motor Vehicle Operator's License.</div></li><li><div>
When assigned to the Police Department, the ability to pass a police background investigation.</div></li></ul><div></div><div> 
Highly Desired Qualifications:</div><ul><li>
Two (2) years of Helpdesk Experience*</li><li>
Experience providing IT support to a public safety department</li><li>
Motorola PremierOne CAD &amp; Mobile Client Experience</li><li>
Motorola RMS Experience</li><li>
Laserfiche Experience</li><li>
Certified in one, or more, of the following:</li></ul><ul><li>
ITIL Fundamentals</li><li>
MTA: Windows Operating System Fundamentals</li><li>
Microsoft 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft certified solutions associate &ldquo;MCSA&rdquo;</li><li>
Microsoft certified systems engineer &ldquo;MCSE&rdquo;</li><li>
Cisco Certified Technician (CCT)</li><li>
Cisco Certified Entry Networking Technician (CCENT)</li><li>
Google IT, support technician</li></ul></div> 

<div><h2 class="jobSectionHeader">Selection Process</h2></div>
<div><div>DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:</div><div>
1) Completed Employment Application</div><div>
2) Completed Supplemental Questionnaire</div><div></div> 
The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.
IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:
If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.
Positions that require, or may require, a California Commercial Driver&rsquo;s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.
It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.
Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination.
NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.
EDUCATIONAL REQUIREMENTS:
Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.
Education obtained outside the United States (US) require one of the following options:<ul><li>
An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/.</li><li>
An advanced-level degree from an accredited US college or university.</li></ul>
All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.</div></div></div>

INNOVATION & TECHNOLOGY TECHNICIAN II

ABIS

On-siteABIS / HRFull timeABIS-1028
 
Al Jubail, Eastern Province, Saudi Arabia
 Description
 
ABIS is looking for a skilled IT Technician to provide technical support and ensure smooth operation of IT systems within our organization. The IT Technician will be responsible for troubleshooting hardware and software issues, maintaining network systems, and assisting users with technical problems. This role requires a proactive individual with strong problem-solving skills and the ability to work efficiently both independently and as part of a team.
 
Responsibilities
 Install, configure, and maintain computer hardware, software, and networks.
 Provide technical support to end users for hardware, software, and network issues.
 Perform routine maintenance and updates on IT systems to ensure reliable performance.
 Diagnose and resolve technical problems in a timely manner.
 Maintain accurate records of IT assets, inventory, and support activities.
 Assist in the setup and support of new equipment and IT infrastructure projects.
 Collaborate with team members to improve IT systems and processes.
 Requirements
 Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
 Proven experience or knowledge in computer hardware, software, and networking.
 Familiarity with operating systems such as Windows, macOS, and Linux.
 Strong troubleshooting and problem-solving skills.
 Good communication and customer service skills.
 Ability to work independently as well as part of a team.
 Basic knowledge of networking protocols and configurations.

Alfaheed company

وظيفة شاغرة: فني تقنية معلومات وشبكاتالموقع: جدة &ndash; شركة الفهيد للتجارةتعلن شركة الفهيد للتجارة عن توفر فرصة وظيفية لفني تقنية معلومات وشبكات، وذلك للعمل ضمن فريق محترف في بيئة عمل داعمة ومحفّزة.المتطلبات:<ul><li>خبرة لا تقل عن 5 سنوات في مجال تقنية المعلومات والشبكات.</li></ul><ul><li>إلمام تام بـ:</li></ul>1.	أعمال تمديد كيابل الشبكات، تركيب نقاط الشبكة والسويتشات.2.	صيانة أجهزة الحاسب الآلي والطابعات (سوفتوير وهاردوير).3.	تركيب وصيانة كاميرات المراقبة وأنظمة التسجيل (CCTV).4.	تشخيص الأعطال التقنية وتقديم الحلول المناسبة بسرعة وكفاءة.المؤهلات المطلوبة:<ul><li>شهادة في تقنية المعلومات أو ما يعادلها (يفضّل).</li></ul><ul><li>مهارات تقنية وتحليلية عالية.</li></ul><ul><li>القدرة على العمل بشكل مستقل وتحمل المسؤولية.</li></ul>Job Vacancy: IT &amp; Network TechnicianLocation: Jeddah &ndash; Al-Fuhaid Trading CompanyAl-Fuhaid Trading Company is seeking a skilled IT &amp; Network Technician to join our team in a professional and dynamic work environment.Requirements:<ul><li>Minimum of 5 years of experience in the IT and networking field.</li></ul><ul><li>Strong knowledge in the following areas:</li></ul>1.	Network cable installation, including setting up network points and switches.2.	Maintenance of computers and printers (hardware and software).3.	Installation and maintenance of CCTV surveillance systems.4.	Ability to diagnose technical issues and provide effective solutions.Qualifications:<ul><li>Degree or diploma in Information Technology or a related field (preferred).</li></ul><ul><li>Strong technical and analytical skills.</li></ul><ul><li>Ability to work independently and take responsibility.</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼٤٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

it technical support

Innovative Systems Architect Corp

We are looking for a customer service oriented PC technician to provide technical support to users in an efficient and accurate manner. You will be considered as the firm&rsquo;s front line PC support and you will solve basic computer hardware and software technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.Responsibilities<ul><li>Provide first level contact and convey resolutions to customer issues</li><li>Properly escalate unresolved queries to the next level of support</li><li>Track, route and redirect problems to correct resources</li><li>Update customer data and produce activity reports</li><li>Walk customers through problem solving process</li><li>Follow up with customers, provide feedback and see problems through to resolution</li><li>Utilise excellent customer service skills and exceed customers&rsquo; expectations</li><li>Ensure proper recording, documentation and closure</li><li>Recommended procedure modifications or improvements</li><li>Preserve and grow your knowledge of help desk procedures, products and services</li></ul>Skills<ul><li>Knowledge of Microsoft Windows Operating Systems</li><li>Knowledge of PC hardware and mobile devices</li><li>Installation and maintenance of personal computer hardware</li><li>Basic Information Technology terminology such as IP addresses</li><li>Ability to provide customer service in person, via remote control technologies and over the telephone</li><li>Ability to troubleshoot personal computer hardware and software and provide repair</li><li>Ability to troubleshoot local/network printers/root cause analysis</li><li>Ability to troubleshoot end user network access</li><li>PC and Peripheral Deployment and Imaging</li><li>Ability to work independently with occasional supervision</li><li>Must be able to obtain Security+ or equivalent certification within 3 months of hire</li></ul>Job Type: Full-timePay: From $50,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>PC and Peripheral Deployment and Imaging: 2 years (Required)</li><li>Windows and Software Troubleshooting: 2 years (Required)</li><li>LAN and Printer Troubleshooting: 2 years (Required)</li><li>Installation and maintenance of PC hardware: 2 years (Required)</li></ul>License/Certification:<ul><li>US Citizenship (Required)</li><li>CompTIA Security+ (Required)</li></ul>Security clearance:<ul><li>Secret (Preferred)</li></ul>Work Location: In person

Z Networks

<div>2 Weeks PTO 
4 Paid Holidays Per Year 
 
$60-$80k to start DOE
Z Networks is an IT consulting company that also offers MSP services. 
 
Job Description:
Technician will work out of our Marysville location providing over the phone or remote helpdesk services, and when needed will be dispatched to client&acirc;&euro;&trade;s location for in person on premise helpdesk services or project implementation.
<ul><li>Will be responsible for hardware, software, and network troubleshooting.</li>
<li>Will correspond and provide collaborative support to other team members.</li>
<li>Will be responsible for updating documentation and processes.</li>
<li>Will be responsible for briefing IT Coordinator and executives.</li>
</ul>
Ideal Candidate must have:
<ul><li>Professional work ethic.</li>
<li>Great customer service.</li>
<li>Excellent communication skills.</li>
<li>Experience with Windows Server.</li>
<li>Experience with Azure and AWS.</li>
<li>Experience with Mac OS.</li>
</ul>
Background Check Required
Job Type: Full-time</div>

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