infrastructure specialist

Contour Software

<div><p><b>About Contour</b></p><p><br>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><div><div><p>
Campana Systems is an international leader in information solutions for the auto club industry. Campana Systems applies its in-depth knowledge and experience to maintain leadership in providing an evolving suite of integrated software and service solutions for AAA/CAA auto clubs. Campana offers Member Relationship Management tools that interface seamlessly with AXIS Membership, Travel, Point-of-Sale, and Emergency Road Service.</p></div><div><p>
GoldCare is a leading provider of healthcare information management software for home &amp; community, children services and long-term care organizations. Our industry expertise, product and service excellence, and commitment to innovation are just some of the reasons why GoldCare is trusted by hundreds of care sites across Canada, Australia and New Zealand.</p></div><p></p><div><p>
 Key Responsibilities</p></div><div><ul><li><p>
Monitor system health of the production customer systems and help troubleshoot deployment or environment issues</p></li></ul></div><div><ul><li><p>
Managing and maintaining Azure IaaS infrastructure (VMs, networking, storage, backups)</p></li></ul></div><div><ul><li><p>
Participate in release deployments, upgrades, patches, and customer migrations</p></li></ul></div><div><ul><li><p>
Maintain deployment and environment documentation (runbooks, checklists)</p></li></ul></div><div><ul><li><p>
Support application deployments to Windows and Linux systems across DEV / QA / PROD environments</p></li></ul></div><div><ul><li><p>
Keeping controls, policies, and test automations up-to-date in the Drata GRC platform for SOC2 Type 2 compliance</p></li></ul></div><div><ul><li><p>
Work closely with infrastructure leads based in North America (Canada).</p></li></ul></div><p></p><div><p><br>
Skills and Qualifications:</p></div><div><ul><li><p>
1&ndash;3 years of experience in one or more of the following areas:</p></li></ul></div><div><ul><li><p>
Cloud operations</p></li></ul></div><div><ul><li><p>
Application deployments</p></li></ul></div><div><ul><li><p>
Infrastructure or systems support</p></li></ul></div></div><div><div><ul><li><p>
Production application support</p></li></ul></div><div><ul><li><p>
Clear communication skills, both oral and written as there is an element of customer-facing communications to the role</p></li></ul></div><div><ul><li><p>
Be able to work alone without supervision as well as in a team environment.</p></li></ul></div><div><ul><li><p>
Deployments using Ansible, Terraform or Bicep</p></li></ul></div><div><ul><li><p>
Experience using Kubernetes</p></li></ul></div><div><ul><li><p>
Interest in cloud security, reliability, and infrastructure topics</p></li></ul></div></div><p><b>
Exciting Benefits we offer:</b></p><ul><li>
Market-leading Salary</li><li>
Medical Coverage &ndash; Self &amp; Dependents</li><li>
Parents Medical Coverage</li><li>
Provident Fund</li><li>
Employee Performance-based bonuses</li><li>
Home Internet Subsidy</li><li>
Conveyance Allowance</li><li>
Profit Sharing Plan [Tenured Employees Only]</li><li>
Life Benefit</li><li>
Child Care Facility</li><li>
Company Provided Lunch/Dinner</li><li>
Professional Development Budget</li><li>
Recreational area for in-house games</li><li>
Sporadic On-shore training opportunities</li><li>
Friendly work environment</li><li>
Leave Encashment</li></ul><p><b><i><br>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p><i><br>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div>

Cloud Infrastructure Specialist

Abu Dhabi Accountability Authority

<div>
 <strong>
  Job Title: System Management Specialist &ndash; Infrastructure
  <br/>
  <br/>
 </strong>
 <strong>
  Section: Infrastructure
  <br/>
  <br/>
 </strong>
 <strong>
  Role Summary:
 </strong>
 Ensures stability, security, and updates of the organization&rsquo;s server ecosystem.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Installing, configuring, and hardening Windows Server and various Linux distributions (RHEL, Ubuntu).
  </li>
  <li>
   Managing virtualization platforms like VMware vSphere or Microsoft Hyper-V or Redhat.
  </li>
  <li>
   Executing OS-level patching, backups, and disaster recovery procedures.
  </li>
  <li>
   Troubleshooting complex system-level performance issues.
  </li>
  <li>
   Administering Exchange Online and On-premises Exchange servers.
  </li>
  <li>
   Configuring mail flow, transport rules, and anti-spam/anti-phishing policies.
  </li>
  <li>
   Monitoring Microsoft 365 services and license allocation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  General Responsibilities/Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strategy and Planning
  </li>
  <li>
   Assist in the development, implementation, and update of the section related policy, procedures manual, delegation of authority, systems user manuals, and standard forms, and ensure alignment with ADAA&rsquo;s overall policies and procedures.
  </li>
  <li>
   Assist in the development, implementation, and update of the section&rsquo;s strategic, budget and procurement, and operational plans, ensuring alignment with the department and sector&rsquo;s strategy and objectives, and ADAA&rsquo;s mission and vision.
  </li>
  <li>
   Ensure to meet individual Key Performance Indicators (KPIs) to improve efficiency and effectiveness.
  </li>
  <li>
   Operations (with sub-headings)
   <br/>
   <br/>
  </li>
 </ul>
 IT Governance and Strategy:
 <br/>
 <br/>
 <ul>
  <li>
   Assist in implementing IT operational standards across the authority which will include regular communication and budgeting to achieve maximum efficiencies and synergies in IT operations.
  </li>
  <li>
   Assist in the development of IT policies, procedures and operational standards for IT Infrastructure in accordance with industry&rsquo;s best practices and implement across ADAA to achieve maximum efficiencies and synergies in IT applications.
   <br/>
   <br/>
  </li>
 </ul>
 IT Infrastructure:
 <br/>
 <br/>
 <ul>
  <li>
   Assist in designing and developing technical infrastructure and ensure continuous update in accordance with the IT policies, procedures Industry&rsquo;s standards, and best practices to support IT business continuity in an efficient and effective manner.
  </li>
  <li>
   Assist in monitoring the performance of ADAA&rsquo;s IT infrastructure by using proactive monitoring systems, response to technical malfunctions and accidents immediately and develop appropriate solutions in coordination with the concerned parties inside and outside ADAA.
  </li>
  <li>
   Assist in the implementation of IT disaster recovery plan for IT infrastructure to ensure adequate back up, availability of all information and business continuity in case of disruption or emergencies.
  </li>
  <li>
   Assist in the implementation of policies and procedures related to the use of cloud-based systems services including connections to and from various cloud network types, monitoring and maintaining firewalls, requesting for new technology, maintaining a secure cloud environment and ensuring appropriate availability of services also known as uptime.
  </li>
  <li>
   Assist in evaluating the business requirements and designing the best solution technically and commercially whilst keeping the business goals and objectives in mind to ensure compatibility with Authority&rsquo;s cloud environment
  </li>
  <li>
   Assist in planning and deploying cloud resources, and monitoring resource performance to ensure service availability and financial reporting capabilities
  </li>
  <li>
   Provide input in the analysist and categorization of cloud resources, and assist in reviewing consumption to ensure cost effectiveness, and accurate reporting.
  </li>
  <li>
   Assist in monitoring and reviewing the administrators&rsquo; vendors&rsquo; access to cloud environment and providing report to the management to ensure proper control of access provision and up-to-date information.
  </li>
  <li>
   Works closely with related end users to respond to technical issues and queries; determine the source of the problem and resolve as per the Service Level Agreement (SLA) and criticality of the incident.
  </li>
  <li>
   In Collaboration with Procurement Department, conduct selection process of the vendors to meet ADAA&rsquo;s operational needs and obtain both commercial and technical deals.
  </li>
  <li>
   Assist in the preparation of reports which provide high level Cloud performance information to management and detailed low level data for review and enhancements
   <br/>
   <br/>
  </li>
 </ul>
 Data Center:
 <br/>
 <br/>
 <ul>
  <li>
   Assist in implementing Data Center / server rooms&rsquo; standards and procedures including managing HVAC, UPS and Electrical systems and generators, monitoring its performance, conducting inspections and troubleshooting technical issues to ensure ISO standards are maintained to support IT requirements.
  </li>
  <li>
   Assist in the daily inspection, electrical and mechanical system upgrades, equipment installations, cabling and labelling of cables, Electrical Generators/ UPS battery systems Maintenance to support Business operations in accordance with IT policies, procedures and ISO standards to support business operations.
  </li>
  <li>
   Talent Management and Development
  </li>
  <li>
   Ensure completion of required trainings and certification programs in order to keep current with job requirements and ensure continuous performance improvements.
  </li>
  <li>
   Obtain timely performance review assessments for midyear and annual performance review and ensure to meet the set KPIs.
  </li>
  <li>
   Keep current with updated information relevant to the role to ensure standard performance level is achieved.
  </li>
  <li>
   Contribute to knowledge dissemination/sharing to build internal capabilities of the team and maximize their effective performance.
  </li>
  <li>
   Contribute to the development of UAE National employees in line with the objectives of the Authority and its Emiratization strategy.
  </li>
  <li>
   Corporate
  </li>
  <li>
   Ensure adherence and compliance with all ADAA corporate policies, procedures and guidelines (HR, IT, Procurement, Finance, Health and Safety, etc.).
  </li>
  <li>
   Prepare section&rsquo;s related correspondence such as e-mails, memos, and letters to ensure professionalism, completeness and accuracy of information.
  </li>
  <li>
   Retain, document, preserve, and archive section&rsquo;s related physical and electronic records in accordance with relevant policies and procedures.
  </li>
  <li>
   Respond any section related queries and provide required support to relevant ADAA&rsquo;s organizational units and employees as and when required.
  </li>
  <li>
   Utilize relevant technologies used within ADAA in order to optimize work efficiency.
  </li>
  <li>
   Demonstrate compliance with ADAA&rsquo;s values, Code of Business Conduct and ethics at all times to support the establishment of a value driven culture within the Authority.
  </li>
  <li>
   Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
  </li>
  <li>
   Contribute to the preparation and submission of timely and accurate statements and reports to meet department requirements, and quality standards.
  </li>
  <li>
   Co-operate in the implementation of the relevant health and safety legislation, policies and procedures, in the performance of duties.
  </li>
  <li>
   General
  </li>
  <li>
   The level of performance should reflect the academic qualification, type of courses in the field of specialization, employee job level, and the level of productivity.
  </li>
  <li>
   The academic and professional certificates required and approved by ADAA should be acquired within the period specified and based on the employee&rsquo;s Individual Development Plan.
  </li>
  <li>
   Perform the task and responsibilities independently unless an approval or directive was obtained to delegate the task to other employees in case of incapability to perform the tasks and responsibilities.
  </li>
  <li>
   Ensure teamwork, collaboration, and dedication in performing duties.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Academic Qualifications:
 </strong>
 Bachelor&rsquo;s degree in computer science or relevant field
 <br/>
 <br/>
 <strong>
  Professional Experience:
 </strong>
 0 - 6 years of relevant experience
 <br/>
 <br/>
 <strong>
  Language Proficiency:
 </strong>
 Proficiency in Arabic and English.
</div>


System Management Specialist - Infrastructure

City of Houston, TX

<div><div><div><h2 class="jobSectionHeader"><b>POSITION OVERVIEW</b></h2></div><br>
<div><p><br>
<b>Applications accepted from:</b> *HITS Internal EIS Division to apply*<br>
<b>Division:</b> EIS<br>
<b>Job Title:</b> IT Specialist - Infrastructure<br>
<b>Location:</b> Houston, TX<br>
<b>Job Type: </b>Full-Time</p><p><b>
Position Overview</b><br>
 The City of Houston is seeking a skilled IT Specialist to support wireless communications for public safety departments. This role focuses on lifecycle management, troubleshooting, and administration of cellular devices and services vital to public safety operations. The ideal candidate will have hands-on experience with smartphones, tablets, hotspots, and other wireless equipment, as well as strong collaboration skills for working with carriers, vendors, and internal technical teams.</p><p><b>
Key Responsibilities</b></p><ul><li>
Perform MACD (Move, Add, Change, Disconnect) activities for all City-issued cellular and wireless devices, including smartphones, tablets, hotspots, modems, and specialized public safety equipment.</li><li>
Serve as primary point of contact for wireless carrier support, including opening and managing tickets with cellular vendors for device issues, service interruptions, coverage gaps, and in-building coverage concerns.</li><li>
Conduct monthly reviews of carrier invoices, usage reports, and zero-usage summaries; identify unused or underutilized services and take action for suspension or disconnection.</li><li>
Enroll, configure, and maintain all City-owned mobile devices in Microsoft Intune; ensure compliance with City security requirements and mobile device management policies.</li><li>
Collaborate with internal IT teams to troubleshoot and resolve escalated or complex mobile device issues.</li><li>
Open and manage support cases with Microsoft, cellular carriers, or other vendors as needed to resolve technical problems.</li><li>
Assist with testing, evaluating, and deploying new wireless devices, services, and technologies that support public safety users.</li><li>
Maintain accurate documentation of wireless assets, service plans, issue resolutions, and service changes.</li><li>
Provide customer service and technical assistance to public safety personnel, ensuring devices remain operational and reliable for mission-critical use.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>MINIMUM REQUIREMENTS</b></h2></div><br>
<div><p><br>
<b>KNOWLEDGE</b><b>:</b> Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field. Related professional experience may be substituted for the education requirement on a year-for-year basis.<br>
<br>
<b>EXPERIENCE:</b> At least three (3) years of technology experience supporting IT infrastructure including networks, security, and hardware. System-specific technical certifications may be considered for substitution for 1 year of experience.</p><br>
<ul><li>
Experience supporting mobile devices, wireless carrier services, or telecommunications environments.</li><li>
Familiarity with mobile device lifecycle processes, including procurement, activation, configuration, and deactivation.</li><li>
Working knowledge of Microsoft Intune or other mobile device management platforms.</li><li>
Ability to review billing reports and identify service anomalies or cost-saving opportunities.</li><li>
Strong troubleshooting skills for cellular service issues, device performance problems, and connectivity concerns.</li><li>
Excellent communication skills and ability to work effectively with vendors and cross-functional teams.</li><li>
Strong organizational skills and attention to detail.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>PREFERENCES</b></h2></div>
<div><p><b>**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**</b></p><br>
<ul><li>
Experience working in public safety, government, or similarly mission-critical environments.</li><li>
Knowledge of in-building coverage systems, cellular signal testing, or carrier escalation processes.</li><li>
Certifications such as CompTIA A+, Network+, or Microsoft mobility-related certifications.</li><li>
CJIS required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>GENERAL INFORMATION</b></h2></div>
<p></p><div><p><b>GENERAL INFORMATION:</b></p><div><p><b>
SELECTION/SKILLS TEST REQUIRED</b></p><p>
The selection process will involve application review and/or interview.</p><b>
SAFETY IMPACT POSITION</b> - No<br>
<br>
<b>Pa</b><b>y</b><b> Grade </b><b>-</b> 22<br>
<br>
<b>SALARY INFORMATION</b><p>
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.</p><b>
APPLICATION PROCEDURES</b><p>
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov or call (346) 887-3238.</p><p>
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm</p><p>
If you need special services or accommodations, call (346) 887-3238.</p><p>
If you need login assistance or technical support call 855-524-5627.</p><p>
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.</p><p>
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.</p><b>
EOE EQUAL OPPORTUNITY EMPLOYER
</b><p>The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</p></div></div></div></div><p></p>
<br><div><div><div><div><b>Employer</b></div>
<div>City of Houston</div>
</div></div><div><div><div><b>Address</b></div>
<div><p>901 Bagby St<br>
<br>
Houston, Texas, 77002
</p></div></div></div><div><div><div><b>Website</b></div>
<div>https://www.houstontx.gov/</div></div></div></div>

IT Specialist - Infrastructure

Vanderlande

<div>
 <strong>
  Together we make a difference
  <br/>
  <br/>
 </strong>
 We are a leading provider of innovative, high-performance solutions for airport logistics. Our portfolio includes products and services for baggage and cargo handling, advanced software for the digitalization of logistics processes, and a comprehensive range of maintenance and support services. Our major clients include renowned airports and airlines around the world.
 <br/>
 <br/>
 Join our
 <strong>
  Digital IT team
 </strong>
 as an
 <strong>
  IT Specialist
 </strong>
 in Dubai, UAE, where you will play a key role in managing cloud infrastructure and application administration within a dynamic and fast-paced environment.
 <br/>
 <br/>
 <strong>
  What are my responsibilities?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work within a DevOps environment and support rapid infrastructure deployments in collaboration with software developers.
  </li>
  <li>
   Support 24/7 IT operations, including system monitoring and incident response.
  </li>
  <li>
   Administer cloud-based systems, including installation, configuration, patching, and security management.
  </li>
  <li>
   Monitor applications and infrastructure proactively to ensure service availability.
  </li>
  <li>
   Handle incidents and problems, ensuring resolution within agreed SLAs.
  </li>
  <li>
   Manage software deployments, upgrades, and system enhancements.
  </li>
  <li>
   Support technologies such as Docker, SQL, MongoDB, APIs, and DataOps tools such as StreamSets.
  </li>
  <li>
   Support application environments involving Enterprise Java, VB, and GitHub.
  </li>
  <li>
   Perform Windows and Linux server installation, administration, and maintenance.
  </li>
  <li>
   Support IT network administration and related operational activities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What do I need to qualify for the role?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, IT Engineering, or a related field.
  </li>
  <li>
   Minimum 3 years of experience in cloud infrastructure and services.
  </li>
  <li>
   Hands-on experience with databases, end-user applications, and system administration.
  </li>
  <li>
   Experience with Enterprise Java, VB, and GitHub applications.
  </li>
  <li>
   Strong knowledge of cloud system administration, including configuration, patching, and security.
  </li>
  <li>
   Relevant IT certifications would be an advantage.
  </li>
  <li>
   Ability to work in shifts and manage responsibilities independently under pressure.
  </li>
  <li>
   Strong problem-solving, critical-thinking, organization, and time-management skills.
  </li>
  <li>
   Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
  </li>
 </ul>
</div>


IT Specialist - Cloud Administrative

NVIDIA

<div><p>NVIDIA is looking for a Senior Solutions Architect, Customer Success to join its NVIDIA Infrastructure Specialist Team. Academic and commercial organizations around the world are using NVIDIA products to redefine deep learning and data analytics, and to power next-generation data centers. Join the team building and advising on many of the largest and fastest AI/HPC systems in the world!</p><p>
We are looking for someone who blends deep technical expertise with a consultative, collaborative approach. This role will engage directly with customers, partners, and multi-functional internal teams to assess infrastructure needs, architect scalable solutions, and guide the implementation of large-scale networking and AI infrastructure projects. The scope spans networking, system design, and automation&mdash;serving as a trusted strategic advisor and the technical face of NVIDIA to key accounts.</p><p></p><p><b>
What You&rsquo;ll Be Doing:</b></p><ul><li><p>
Serve as a senior technical authority and trusted consultant on NVIDIA technologies, contributing to architecture reviews, guiding infrastructure decisions at scale, and providing strategic recommendations aligned with each customer&rsquo;s business objectives.</p></li><li><p>
Establish and refine monitoring and optimization methodologies using analytics, telemetry, and automation to proactively detect bottlenecks, improve infrastructure resiliency, and drive continuous operational maturity.</p></li><li><p>
Lead and advise on the analysis, optimization, and performance tuning of complex GPU-accelerated systems and AI workloads, ensuring high availability and efficiency across customer data centers.</p></li><li><p>
Facilitate post-deployment reviews, incident retrospectives, and strategy sessions to shape the customer experience and deliver actionable insights into NVIDIA&rsquo;s infrastructure roadmap.</p></li><li><p>
Own and lead complex technical projects end-to-end&mdash;from initial discovery and solution design through implementation, knowledge transfer, and continuous improvement&mdash;ensuring alignment to SLAs and proactive mitigation of technical risks.</p></li><li><p>
Support business growth by identifying AI infrastructure opportunities in cloud and enterprise environments, crafting compelling technical proposals, and driving initiatives that showcase NVIDIA&rsquo;s leadership in this space.</p></li></ul><p><b><br>
What We Need to See:</b></p><ul><li><p>
Education &amp; Experience: BS/MS/PhD or equivalent experience in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, or related fields, with 10+ years of professional experience in large-scale data center service operations with a focus on infrastructure.</p></li><li><p>
NVIDIA GPU Expertise: Demonstrated hands-on experience deploying, configuring, and optimizing NVIDIA GPU-accelerated infrastructure, including driver and firmware management, CUDA toolkit integration, and GPU workload profiling and fix.</p></li><li><p>
Customer Engagement: Track record of building long-term customer relationships and driving adoption through consultative engagement.</p></li><li><p>
Analytical &amp; Problem-Solving Skills: Strong analytical and decision-making capabilities, with a demonstrable ability to identify root causes, drive continuous improvement, and deliver resilient technical solutions.</p></li><li><p>
System &amp; Infrastructure Proficiency: Expertise in end-to-end data center architecture, spanning operating systems, Linux kernel drivers, GPU and NIC hardware, high-speed networking (InfiniBand, Ethernet, RDMA), and storage systems (Lustre, GPFS, NFS).</p></li><li><p>
Leadership &amp; Communication: Good communication, time management, and organizational skills, with the ability to lead complex multi-functional projects, guide technical teams, and present to executive partners.</p></li><li><p>
Travel: Willingness to travel up to 25% for customer engagements.</p></li></ul><p><b><br>
Ways to Stand Out from the Crowd:</b></p><ul><li><p>
Experience with Kubernetes for container orchestration, resource scheduling, and integration with GPU-accelerated workloads.</p></li><li><p>
Familiarity with observability stacks (Grafana, Prometheus, Loki) for monitoring, alerting, and building fault-tolerant systems.</p></li><li><p>
Experience with multi-tenant GPU cluster management and workload scheduling frameworks.</p></li><li><p>
Experience with NVIDIA Base Command Manager (BCM) for provisioning, managing, and monitoring GPU clusters at scale.</p></li><li><p>
Background with RDMA-based fabrics (InfiniBand or RoCE) in HPC or AI environments as well as knowledge of CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and GitOps workflows for infrastructure automation.</p></li></ul></div><p></p>

Senior Solutions Architect, Customer Success

Geisinger

<div><div><b>Location</b> Danville, PA <b>Job Category</b> Information Technology Infrastructure <b>Schedule</b> Nights <b>Work Type</b> Full time <b>Department</b> IT Network Infrastructure Enterprise Command Center Team <b>Date posted</b> 06/15/2026 <b>Job ID</b> R-97901
</div><div><h3 class="jobSectionHeader"><b>Job Summary</b></h3>
<p>Responsible for executing and monitoring the ongoing activities and procedures required to manage and maintain the organization&rsquo;s IT infrastructure. Delivers these IT services at agreed upon levels. Acts as a point of contact for IT staff experiencing an ongoing incident.</p>
<h3 class="jobSectionHeader"><b>Job Duties</b></h3>
<ul><li>Actively monitors, responds and takes ownership of infrastructure events.</li>
<li>Utilizes infrastructure monitoring tools, procedures and methods to identify, isolate and remediate issues where possible associated with, but not limited to Windows, Linux, AIX, Network, Storage and Data Center infrastructure.</li>
<li>Acts as a central point of contact for infrastructure issues.</li>
<li>Communicates with the Service Desk and other IT staff to provide issue resolution in a prompt manner.</li>
<li>Dispatches Tier 1 staff for equipment failure/repair.</li>
<li>Escalates to Tier 3 staff or vendors for advanced troubleshooting assistance.</li>
<li>Initiates contact with Incident Command and participate in Major Impact events.</li>
<li>Verifies normal service after repairs are made.</li>
<li>Documents and closes tickets.</li>
<li>Where capable, performs infrastructure device and management application upgrades and patches.</li>
<li>Schedules Infrastructure Change Management (ICM) activities.</li>
<li>Determines ICM risk and escalates to Change Advisor Board (CAB) for approval.</li>
<li>Participates in CAB meetings as required.</li><br>
</ul><p><br>
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.<br>
</p><div><br>
<ul><li>Relevant experience may be a combination of related work experience and degree obtained (Associate&rsquo;s Degree = 2 years; Bachelor&rsquo;s Degree = 4 years).
</li></ul></div><h3 class="jobSectionHeader"><b>Education</b></h3>
High School Diploma or Equivalent (GED)- (Required)
<h3 class="jobSectionHeader"><b>Experience</b></h3>
Minimum of 4 years-Relevant experience* (Required)
<h3 class="jobSectionHeader"><b>Skills</b></h3>
Network Infrastructures; Mentoring Skills; Working Independently; Communication
<h3 class="jobSectionHeader"><b>About Geisinger</b></h3>
<p>Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org (opens in new window) or connect with us on Facebook (opens in new window), Instagram (opens in new window), LinkedIn (opens in new window) and Twitter (opens in new window).</p>
<h3 class="jobSectionHeader"><b>Equal Opportunity Employer</b></h3>
<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.</p>
<h3 class="jobSectionHeader"><b>Our Vision &amp; Values</b></h3>
<p>Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.</p>
<p><b>KINDNESS</b>: We strive to treat everyone as we would hope to be treated ourselves.</p>
<p><b>EXCELLENCE</b>: We treasure colleagues who humbly strive for excellence.</p>
<p><b>LEARNING</b>: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.</p>
<p><b>INNOVATION</b>: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.</p>
<p><b>SAFETY</b>: We provide a safe environment for our patients and members and the Geisinger family.</p>
<h3 class="jobSectionHeader"><b>Our Benefits</b></h3>
<p>We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.</p></div></div>

Enterprise Command Center Engineer Associate

METABOLIC

<div><p><b>About Metabolic</b></p><p>
Metabolic is a specialist metabolic medicine clinic operating across multiple branches in Dubai, with a London location recently launched and further expansion underway. We run a hybrid model of in-clinic care and digital patient experience, with clinical pillars covering weight management, diabetes and pre-diabetes, cardiovascular risk, and hormonal and thyroid health.</p><p>
The technology that runs the clinic sits at the centre of how we deliver care. Our EMR, patient-facing apps, clinical hardware integrations, CRM, and cloud infrastructure are not back-office concerns. They are part of the product. This role exists because we need someone who treats them the same way.</p><p></p><p><br>
</p><p></p><p><b>The Role</b></p><p>
We are looking for a Technology Operations Specialist to join the team full-time in Dubai. You will report directly to the Head of Product and Technology and take ownership of the systems, integrations, and infrastructure that keep the clinic running day to day.</p><p>
This covers a broad surface area: cloud infrastructure on AWS, our EMR and staff portal, third-party application support, database management, and hands-on IT work including API integrations with clinical hardware such as our body composition machines. As Metabolic opens a third Dubai branch later this year and continues expanding, you will be a core part of making each launch operationally ready from a technology standpoint.</p><p>
The UK branch is also in scope. You will support it remotely and be expected to travel when required.</p><p>
This is a mid-level role. You should have three to four years of solid experience and be able to work independently from day one without needing close supervision on technical tasks.</p><p></p><p><br>
</p><p></p><p><b>What You Will Own</b></p><p><b>
Cloud Infrastructure</b></p><p>
AWS is our primary cloud environment. You will manage and maintain our cloud setup, monitor performance and costs, handle access controls, and support the infrastructure decisions made by the product and technology team. Experience with GCP is a bonus but AWS is where the work is.</p><p></p><p><b><br>
EMR and Staff Portal</b></p><p>
Our clinical system is the operational heartbeat of the clinic. You will manage user provisioning, troubleshoot issues, support staff when things go wrong, liaise with vendors, and help the team get the most out of the tools we have. As we onboard new branches, you will handle setup and configuration on each.</p><p></p><p><b><br>
Third-Party Application Support</b></p><p>
We run a stack of integrated tools including our CRM, messaging platforms, telephony, and communication tools. You will own the operational health of these integrations, flag breakages before they escalate, and work with external vendors when issues need escalation. Familiarity with tools like Zoho, and Ziwo is useful. Knowing how to debug an integration that stops working at 8am on a clinic morning is essential.</p><p></p><p><b><br>
API and Hardware Integrations</b></p><p>
This is one of the more hands-on parts of the role. We use clinical hardware including body composition and BMI machines that need to communicate with our systems via API. You will lead the integration work, test endpoints using tools like Postman, and ensure data flows correctly from the device to our backend. You are comfortable reading API documentation, writing or reviewing basic code, and working through integration issues methodically.</p><p></p><p><b><br>
Databases</b></p><p>
Our systems run across MSSQL, PostgreSQL, and MongoDB. You are not expected to be a dedicated database administrator, but you need to be comfortable querying, troubleshooting, and maintaining these databases at an operational level. Running a query to investigate a data issue or checking table structure during an integration build should not require a handover.</p><p></p><p><b><br>
IT Support and Branch Readiness</b></p><p>
When a new branch opens, the hardware needs to be set up, the software needs to be configured, and the staff need to be able to use their tools on day one. You will own the IT readiness for new branch launches and provide ongoing support across our Dubai locations. For the UK branch, this work happens remotely with periodic on-site visits.</p><b><br>
Requirements</b><p><b><br>
What We Are Looking For</b></p><p><b>
Experience</b></p><p>
&ndash; 3 to 4 years in a technology operations, systems engineering, or similar role</p><p>
&ndash; Hands-on experience with AWS services &mdash; EC2, S3, RDS, IAM, VPC, and ideally a broader range</p><p>
&ndash; Working knowledge of MSSQL, PostgreSQL, and MongoDB at an operational level</p><p>
&ndash; Experience supporting or administering SaaS platforms and third-party integrations</p><p>
&ndash; API integration work using tools like Postman &mdash; reading documentation, testing endpoints, debugging responses</p><p>
&ndash; Familiarity with version control using GitHub and ticket management in Jira</p><p>
&ndash; Experience with Google Firebase is an advantage</p><p></p><p><b><br>
Technical Skills</b></p><p>
&ndash; Comfortable working across Windows and Linux environments</p><p>
&ndash; Able to write and run basic scripts for automation or troubleshooting &mdash; Python, Bash, or similar</p><p>
&ndash; Enough development context to work effectively alongside engineers and understand the implications of infrastructure decisions on the product</p><p>
&ndash; Solid networking fundamentals &mdash; DNS, firewalls, VPNs, access control</p><p>
&ndash; Experience with monitoring and alerting tools for cloud environments</p><p></p><p><b><br>
Practical Requirements</b></p><p>
&ndash; Fluent in English, written and spoken, to a professional standard</p><p>
&ndash; Based in Dubai and able to commute between our branches as required</p><p>
&ndash; Available for occasional travel to the UK for on-site support when needed</p><p>
&ndash; Holds a valid UAE residency visa or is eligible for sponsorship</p><p></p><p><b><br>
Ways of Working</b></p><p>
&ndash; You are organised and follow through. If you say you will look into something, you look into it and report back.</p><p>
&ndash; You communicate clearly with non-technical colleagues, including clinical staff who do not want a technical explanation, they want to know if the problem is fixed</p><p>
&ndash; You are calm when things break. Things will break. How you respond matters more than the fact that it happened.</p><p>
&ndash; You document what you do so that the next person does not have to reverse-engineer it</p><p></p><p><b><br>
Strong Plus</b></p><p>
&ndash; Experience working in a healthcare, clinical, or regulated industry environment</p><p>
&ndash; Familiarity with EMR or patient management systems &mdash; even basic exposure</p><p>
&ndash; Experience supporting multi-site or multi-country technology operations</p><p>
&ndash; Exposure to Flutter mobile applications or similar cross-platform frameworks from a support and integration standpoint</p><p>
&ndash; Certifications in AWS (Solutions Architect, SysOps, or Developer associate level)</p><p></p><p><b><br>
What This Role Is Not</b></p><p>
This is not a pure IT helpdesk position. You will handle support tasks, but that is a fraction of the job. Equally, it is not a software engineering role. You will work closely with engineers but you are not expected to own production code.</p><p>
What it is: a broad, operationally critical role where you hold a lot of the systems knowledge that keeps the clinic running. If that kind of ownership appeals to you, read on.</p><p><br>
</p><p><b>What to Include in Your Application</b></p><p>
Send your CV along with a short note covering the following:</p><p></p><p><br>
&ndash; The AWS services you use most and at what depth</p><p>
&ndash; A specific integration or systems problem you solved and how you approached it</p><p>
&ndash; Any experience in a healthcare or clinical environment, even adjacent</p></div>

Technology Operations Specialist

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