insights analyst

Know your ability

<p><b>Job Title: Insights Analyst</b></p><p>Schedule: 5 Days a Week | Rotational Shifts | Rotational Week Off</p><p>Experience: 3&ndash;6 Years</p><p>CTC- 12 LPA</p><p><b>Required Skills &amp; Experience Must-Haves</b></p><ul><li>3&ndash;6+ years of experience in Customer Success, Product Management, Business</li></ul><p>Analysis, CX/Support Ops, or a similar analytical role.</p><ul><li>Strong analytical and problem-solving abilities.</li></ul><ul><li>Experience interpreting customer usage data, dashboards, and support insights.</li></ul><ul><li>Skilled in preparing structured documentation and presenting insights to stakeholders.</li></ul><ul><li>Effective cross-functional communication and ability to influence without authority.</li></ul><ul><li>Comfort working with AI tools for analysis and workflow enhancement.</li></ul><p><b>Preferred</b></p><ul><li>Background in SaaS or subscription-based product environments.</li></ul><ul><li>Experience with support systems such as Zendesk, Intercom, or Freshdesk.</li></ul><ul><li>Exposure to product-led growth, onboarding, or customer journey mapping.</li></ul><ul><li>Understanding of metrics such as adoption, churn risk, activation rates, and</li></ul><p>feature usage.</p><p>Job Types: Full-time, Permanent</p><p>Pay: ₹535,558.57 - ₹1,201,499.37 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid sick time</li><li>Provident Fund</li><li>Work from home</li></ul><p>Work Location: In person</p>

Insights Analyst | 12LPA

Tata Consultancy Services

<div>
 <p>
  <strong>
   About the Company
  </strong>
 </p>
 <p>
  The Data Insights Analyst leverages advanced analytical techniques to transform complex data into actionable business insights. This role partners closely with stakeholders to drive strategic initiatives, optimize processes, and support data-driven decision-making across the organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  This role involves gathering, cleaning, and integrating data from diverse sources to ensure high data quality and conducting in-depth data analysis to identify trends, patterns, and root causes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Gather, clean, and integrate data from diverse sources to ensure high data quality.
  </li>
  <li>
   Conduct in-depth data analysis to identify trends, patterns, and root causes.
  </li>
  <li>
   Translate analytical findings into clear, actionable business recommendations.
  </li>
  <li>
   Develop and maintain interactive dashboards, reports, and visualizations for various business units.
  </li>
  <li>
   Collaborate with cross-functional teams to understand business challenges and deliver tailored insights.
  </li>
  <li>
   Present complex data insights to both technical and non-technical audiences, adapting communication style as needed.
  </li>
  <li>
   Proactively identify opportunities for process improvement and innovation using data-driven approaches.
  </li>
  <li>
   Ensure data governance, accuracy, and compliance with organizational and regulatory standards.
  </li>
  <li>
   Mentor and guide junior analysts, fostering a culture of continuous learning and knowledge sharing.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in data science, Statistics, Computer Science, Economics, or a related field.
  </li>
  <li>
   3&ndash;5 years of experience in data analysis, business intelligence, or a similar insights-driven role.
  </li>
  <li>
   Experience in developing business insights and presenting to senior stakeholders is highly desirable.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills
  </strong>
 </p>
 <ul>
  <li>
   Advanced proficiency in SQL, Excel, and data visualization tools (e.g., Power BI, Tableau).
  </li>
  <li>
   Strong understanding of statistical analysis, data modeling, and predictive analytics.
  </li>
  <li>
   Experience with data tools and scripting languages (e.g., Python, R) preferred.
  </li>
  <li>
   Ability to work with large, complex datasets and extract meaningful insights.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Skills
  </strong>
 </p>
 <ul>
  <li>
   Effective Communication: Able to clearly articulate complex data findings and recommendations to diverse audiences.
  </li>
  <li>
   Collaboration &amp; Teamwork: Works well in cross-functional teams, values diverse perspectives, and builds strong working relationships.
  </li>
  <li>
   Problem-Solving: Demonstrates critical thinking and creativity in addressing business challenges.
  </li>
  <li>
   Initiative &amp; Ownership: Proactively identifies opportunities, takes accountability for deliverables, and drives projects to completion.
  </li>
  <li>
   Adaptability: Thrives in a fast-paced, changing environment and quickly adapts to new tools and business needs.
  </li>
  <li>
   Stakeholder Management: Builds trust with stakeholders, understands their needs, and delivers value-added insights.
  </li>
  <li>
   Leadership: Mentors peers, leads by example, and contributes to a positive, high-performance team culture.
  </li>
  <li>
   Emotional Intelligence: Demonstrates self-awareness, empathy, and resilience in interactions with colleagues and stakeholders.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Equal Opportunity Statement
  </strong>
 </p>
 <p>
  We are committed to diversity and inclusivity in our hiring practices.
 </p>
 <p>
 </p>
</div>


Data Insights Analyst

The Coca-Cola Company

<div><div><div><div><div><div><div><div>Egypt (Cairo)
</div></div></div></div><div><div><div>Finance
</div></div></div><div><div><div>Hybrid
</div></div></div><div><div><div>Experienced Professionals
</div></div></div></div></div></div><div><div><div><div><div><div><div><b>A</b><b>bout </b><b>Your New Job:</b></div><div><ul><li>
We are looking for a highly analytical and business Senior Insights Analyst to play a key role in transforming data into actionable insights that drive commercial performance. This role partners closely with Sales, Marketing, RTM, RGM, Supply Chain, and Business Intelligence teams to understand market dynamics, customer performance, field execution, and route-to-market opportunities. The Senior Insights Analyst will independently lead analytical workstreams and support strategic decision-making.</li></ul></div></div><div></div><div><div><b><br>
About Your New Job Responsibilities:</b></div></div><div></div><div><b><br>
1-Deliver Actionable Business Insights:</b></div><div><ul><li>
Analyze internal sales, execution, availability, and distribution data to identify commercial opportunities, performance gaps, and growth levers.</li><li>
Build clear, concise insight stories that translate complex datasets into practical recommendations for business teams.</li>
Support strategic reviews by delivering deep dives on channel/region/customer performance.<br>
<li>
</li></ul></div><div></div><br>
<div><b>2-Partner with Cross-Functional Teams:</b></div><div><ul><li>
Work closely with Sales to monitor KPIs, route performance, cooler execution, and customer potentiality.</li><li>
Partner with RTM and RGM to inform route expansions, coverage models, product mix decisions, and commercial initiatives.</li>
Partner with Marketing to measure the impact of campaigns/activities on key internal and external KPIs and identify opportunities for improvement<br>
<li>
</li></ul></div><div></div><br>
<div><b>3-Operational Excellence:</b></div><div><ul><li>
Deep-dive analyses on distribution, execution, cooler productivity, customer coverage, and sales performance to uncover root causes and improvement levers.
</li><li>Implement systematic monitoring routines to track execution KPIs, identify early warning signals, and evaluate the impact of commercial initiatives.</li>
Promote a data-driven culture by simplifying complex analysis into easy-to-use business frameworks.<br>
<li>
</li></ul></div><div></div><br>
<br>
<div><div><b>ARE THESE YOUR SECRET INGREDIENTS?</b></div></div><div><ul><li>
University degree in business, economics, statistics, engineering, or related field.</li><li>
3&ndash;5+ years of experience in Business Analytics, Insights, or Commercial Analysis (FMCG experience preferred).</li><li>
Strong proficiency in Excel, Power BI and geospatial tools is a plus.</li><li>
Strong understanding of sales KPIs, RTM models, execution metrics, and customer segmentation.</li><li>
Excellent communication and storytelling skills, able to influence non-technical stakeholders.</li><li>
Ability to manage multiple priorities in a fast-moving, highly operational environment.</li>
High attention to detail, structured thinking, and problem-solving capability.<br>
<li>
</li></ul></div><div></div><br>
<div><div><div><div><div><b>HOW WE WILL SUPPORT YOU:</b></div></div><div><ul><li>
You&rsquo;ll have a buddy who will introduce you to the business and your daily routines during your onboarding period.</li><li>
International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments.</li><li>
4 unique core values: Customer first, We over I, Make it simple and deliver sustainably to form the foundation of a robust culture that enables continuous and sustainable growth.</li><li>
Competitive remuneration and social package</li></ul></div><div></div><div><b><br>
ABOUT YOUR NEW TEAM</b></div><div><ul><li>
We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivaled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.</li><li>
We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.</li><li>
 We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.</li><li>
And although we have so much to be proud of, we always stay humble. We believe the real magic happens&mdash;for us and for you&mdash;when we OPEN UP.&quot;</li><li>
At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.</li></ul></div></div></div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Benefits
</b></h3></div></div><div><div><div><div><div>Development opportunities</div>
</div></div><div><div><div>Flexible Time</div>
</div></div><div><div><div>IT Equipment</div>
</div></div><div><div><div>Learning programs</div>
</div></div><div><div><div>Free product quota</div>
</div></div><div><div><div>Supportive team</div>
</div></div><div><div><div>Work from home</div></div></div></div></div></div></div>

Senior Insights Analyst

Kijamii

<div>
 <p>
  <strong>
   ABOUT Kijamii:
  </strong>
 </p>
 <p>
  Kijamii is an independent, award-winning advertising agency driven by innovation and culture, with a rich legacy of over 14 years, operating regionally with offices in Dubai, Cairo and Riyadh.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The Junior Consumer Insights Analyst is a passionate researcher who will lead and execute consumer insights and digital research projects by applying diverse research methods, analyzing data, and turning findings into actionable recommendations. The role acts as the main client contact, supports brand and agency teams in shaping communication strategies, and drives innovation in research frameworks and reporting. It requires independent project management, strong client communication, and proficiency in digital analytics tools to deliver measurable value and impact.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   RESPONSIBILITIES AND TASKS:
  </strong>
 </p>
 <ul>
  <li>
   Chooses the right research approach to deliver value to clients (E.G Surveys, digital conversations, etc).
  </li>
  <li>
   Draws insights &amp; actionable recommendations from the research itself.
  </li>
  <li>
   Innovate in research framework, structure &amp; presentations.
  </li>
  <li>
   Independently handle diverse Consumer Insights projects.
  </li>
  <li>
   Acts as frontline for client communication.
  </li>
  <li>
   Works in liaison with brand teams, agency project managers to power up communication strategy &amp; campaign ideation outline.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB SPECIFICATIONS:
  </strong>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <p>
  Bachelor&rsquo;s degree in a related field
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <p>
  (0-2) years of experience in digital research/social listening or social media analytics.
 </p>
 <p>
  <strong>
   Skills
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Acquainted with diverse research approaches.
  </li>
  <li>
   Proficient in social media reporting metrics.
  </li>
  <li>
   Skilled in using Google solutions (specifically Google Sheets &amp; Google Slides).
  </li>
  <li>
   Strong presentation skills with the ability to communicate independently with clients.
  </li>
  <li>
   Flexible and able to accommodate pop-up requests.
  </li>
  <li>
   Good knowledge of Excel.
  </li>
  <li>
   Proficient in social analytics tools and data analytics tools
  </li>
  <li>
   Previous experience in a marketing agency is a plus
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  This position is open until
  <strong>
   December, 24 2025
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Placement is based on the candidate&rsquo;s experience and skills. Only candidates who make it to the shortlist will be contacted.
 </p>
 <p>
  <br/>
 </p>
 <p>
  &ldquo;
  <em>
   We thank all individuals who have expressed interest in working at Kijamii
  </em>
  .&rdquo;
 </p>
</div>


Junior Consumer Insights Analyst

McKinsey & Company

<div>
 <strong>
  Who You'll Work With
  <br/>
  <br/>
 </strong>
 Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
 <br/>
 <br/>
 In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.
 <br/>
 <br/>
 When you join us, you will have:
 <br/>
 <br/>
 <ul>
  <li>
   Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  </li>
  <li>
   A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  </li>
  <li>
   Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  </li>
  <li>
   World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 You will work for McKinsey &amp; Company, Pakistan as part of the Panorama Financial Institutions Insights and consulting (PFIC) team. PFIC is one of the largest knowledge capabilities and Insights team globally and part of the Banking &amp; Insurance practice, focusing on financial services domains, e.g., retail banking, corporate and investment banking, Asset Management, Fintech etc.
 <br/>
 <br/>
 As a Senior Capabilities &amp; Insights Analyst you will be staffed on client engagements as a knowledge professional, leveraging a robust combination of datasources, advanced analytics tools, and expert guidance to provide actionable insights for business decision-making. You will be expected to possess and build a good understanding of the banking industry terms, financial statements, financial modeling, trends and technology enabled innovations and developments in the FIG sector.
 <br/>
 <br/>
 You will work directly with fellow knowledge network colleagues, consultants and occasionally on-site at clients on analysis that requires in-depth market and domain understanding.
 <br/>
 <br/>
 <strong>
  Your Qualifications and Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Masters in Finance or Banking, Econometrics, Engineering
  </li>
  <li>
   3+ years of prior experience in Fintech, Software or Tech consulting space, PE or equity research and digital transformation with banking
  </li>
  <li>
   Understanding of financial statements, banking concepts, financial modeling, fintech products
  </li>
  <li>
   Superior problem-solving, analytical and quantitative skills
  </li>
  <li>
   Professional attitude and service orientation
  </li>
  <li>
   Ability to work independently as well as in a team
  </li>
  <li>
   Willing to work in a demanding and result-oriented team environment
  </li>
  <li>
   Ability to work collaboratively in a team environment with the ability to work effectively with people at all levels in an organization
  </li>
  <li>
   Skills to communicate complex ideas effectively
  </li>
  <li>
   Fluency in English
  </li>
 </ul>
</div>


Senior Capabilities & Insights Analyst – Banking

Oracle

<div><p>This pivotal role is responsible for transforming customer data into clear, actionable insights that shape the strategies driving our customers&rsquo; engagement, satisfaction, and long-term success. As an Insights Analyst, you will analyze customer behaviors and business trends, define and standardize KPIs, measure the effectiveness of our Customer Success initiatives, and present compelling recommendations to leaders across the company. Your analyses will empower decision-makers, influence business outcomes, and directly contribute to improving the overall customer experience.</p></div>
<br><div><p>Job Responsibilities:
</p><ul><li>Analyze Customer Success data and KPIs to identify trends, risks, and opportunities related to customer health and business performance.
</li><li>Develop and maintain dashboards and reports using BI tools to track key metrics such as customer churn, retention, engagement, and satisfaction.
</li><li>Conduct deep-dive analyses to assess the effectiveness of Customer Success initiatives and inform continuous improvement.
</li><li>Present clear, actionable insights and recommendations to Customer Success leadership and other stakeholders to support data-driven decision-making.
</li><li>Partner with cross-functional teams, including Finance, Data Science, Sales, and Customer Success, to drive initiatives that enhance the customer experience.
</li><li>Automate and optimize data workflows and reporting processes to ensure data integrity, quality, and governance.
</li><li>Monitor and measure the impact of Customer Success strategies using relevant KPIs and business metrics.
</li>Mentor junior analysts, establish best practices, and stay current with emerging tools to continuously help elevate the team&rsquo;s reporting and analysis capabilities.<br>
<li>
</li></ul><p></p><p>Technical Skills and Experience:
</p><ul><li>Bachelor&rsquo;s degree in Business, Analytics, Finance, Information Systems, or a related field; master&rsquo;s degree a plus.
</li><li>5-7 years of experience as a Business Analyst, Financial Analyst, Operations Analyst, or in a similar data-driven role, ideally within a SaaS, technology, or customer-facing environment.
</li><li>Demonstrated expertise in data analysis, reporting, and visualization; hands-on experience with BI and analytics platforms such as Domo, Tableau, Power BI, or Oracle Analytics Cloud is strongly preferred.
</li><li>Advanced proficiency with MS Office Suite (Excel, PowerPoint, Word, Outlook); strong Excel modeling skills required.
</li><li>Track record of successful project management, including the ability to take ownership and deliver on multiple priorities and deadlines concurrently.
</li><li>Strong executive communication and data storytelling skills; ability to simplify complex topics for non-technical stakeholders.
</li><li>Highly analytical self-starter with strong attention and organization skills, and a motivation to solve complex business problems.
</li><li>Comfortable operating independently and as part of a high-performing team; adept at engaging with executive leadership.
</li><li>Experience with Customer Success operations, SaaS metrics, or cloud business models is highly desired.</li></ul></div>

Senior Customer Success Insights Analyst

YoSH

<div><p><b>JOB PURPOSE</b></p><p>
The Data &amp; Insights Analyst will play a key role in transforming how our organization understands, uses, and communicates data, acting as a strategic bridge between our organizations&rsquo; creative, research, and operational sides - turning scattered information into meaningful narratives and evidence-backed insights.</p><p>
This role will focus on identifying and consolidating data across our projects, research, and archives - developing dashboards, visualizations, and insights that bring clarity and narrative power to our work.</p><p>
Over time, this role will also explore how AI tools can enhance efficiency, creativity, and impact - from data analysis and reporting to supporting our storytelling and conceptual projects.</p><p>
This is an ideal role for someone who is analytical, creative, and curious - a thinker who sees patterns in information and can turn them into meaningful stories and insights.</p><p><b>
KEY RESPONSIBILITIES</b></p><ul><li>Develop a comprehensive understanding of the organization&rsquo;s data landscape and identify key data sources across departments.</li><li>Design and implement frameworks for data collection, governance, and analytics that align with organizational objectives.</li><li>Create and present visual data stories, dashboards, and insights to inform leadership decisions and highlight impact.</li><li>Partner with teams across projects, research, and communications to translate complex data into accessible narratives.</li><li>Collaborate with the Senior Manager, Technology, to explore and pilot AI tools that support productivity, analysis, and innovation.</li><li>Support strategic planning by providing evidence-based insights, reports, and recommendations.</li><li>Build organizational capability in data literacy through knowledge sharing and internal training sessions.</li></ul><p>
Collect, clean, and organize data from multiple internal and external sources (project databases, archives, reports, media libraries, etc.).</p><ul><li>Maintain structured data repositories and ensure consistent data standards across teams</li></ul><p>
Design and maintain dashboards and visual reports using tools such as Power BI, Tableau, or Google Data Studio.</p><ul><li>Track project metrics, performance indicators, and outputs to support monitoring and evaluation.</li><li>Support the preparation of periodic reports, infographics, and presentations for internal and external stakeholders.</li><li>Conduct routine data quality checks and troubleshoot discrepancies.</li><li>Assist with data-driven automation and process improvement initiatives.</li><li>Research emerging technologies and recommend relevant AI or analytical tools for adoption.</li><li>Ensure all data handling aligns with privacy, ethics, and organizational governance standards</li></ul><p><b>
QUALIFICATIONS &amp; EXPERIENCE</b></p><br>
<ul>
<li>
Bachelor&rsquo;s degree in Data Science, Information Systems, Statistics, Computer Science, or a related field.</li>
<li>Strong analytical and problem-solving skills, with the ability to interpret and communicate complex information clearly.</li>
<li>Proficiency with data visualization and analytics tools (e.g., Power BI, Tableau, Excel, Google Data Studio).</li>
<li>Understanding of data management, reporting, and visualization best practices.</li>
<li>Excellent communication and presentation skills, with an eye for design and storytelling.</li>
</ul><p><b>
Minimum Experience</b></p><ul>
<li>
5+ years of experience in a data analysis, research analytics, or business intelligence role.</li>
<li>Experience consolidating and analyzing data from diverse sources.</li>
<li>Exposure to (or strong interest in) AI, machine learning, or automation tools is an advantage.</li>
<li>Experience working in a mission-driven, creative, or research-based environment preferred</li></ul></div>

Data and Insights Officer

Search 10000+ Insights analyst jobs near you this January. New roles added regularly across leading industries. Apply today.