insurance case manager

SFA Law

Job description:We are seeking a Case Manager to join our pre-litigation personal injury department. As a Case Manager you must be highly organized and able to work on a varied caseload. The candidate will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. We require experience in personal injury or experience as an insurance adjuster.Responsibilities:<ul><li>Daily interaction with existing and potential clients, via telephone and in person.</li><li>Order medical records from providers and communicate with clients and providers during the course of treatment.</li><li>Obtain documents necessary to support injury and/or liability positions</li><li>Interact with insurance carriers and healthcare providers to secure records and account balances</li><li>Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers</li><li>Work directly with multiple coworkers involved in the management and support of case files</li><li>Maintain organized case files.</li><li>Prepare comprehensive demands and assemble support for submission to carriers</li><li>Interact with attorneys and present case synopsis when required</li><li>Manage case files from intake to closing under the direction of an attorney</li><li>Bilingual Spanish is a plus</li></ul>Pay: $25.00 - $50.00 per hour - Based on experience - Plus BonusesWork Location: In personJob Type: Full-timeBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Free parking</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li></ul>Pay: $25.00 - $50.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Free parking</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

Case Manager - Personal Injury Law

AICA

<div>Description:

Attorney Case Manager
Accelerate Revenue. Eliminate Delays. Drive Results.
Location: AICA Orthopedics Headquarters - Marietta, GA
Department: Revenue Cycle - Attorney Collections
Position Impact
The Attorney Case Manager accelerates cash flow from personal injury settlements by eliminating delays, maintaining case momentum, and ensuring seamless coordination from patient treatment through final payment. Your success is measured by faster case closures, reduced payment lag times, and maximized settlement collections. This role directly impacts revenue performance by keeping cases moving, documentation complete, and attorney relationships strong.
Core Responsibilities
Accelerate Case Progression and Payment Receipt<ul><li>Drive cases from active treatment to closed/paid status with minimal delays</li><li>Eliminate documentation bottlenecks that stall settlement payments</li><li>Reduce time from case settlement notification to payment receipt</li><li>Ensure cases ready for negotiation are flagged and escalated promptly</li><li>Prevent cases from aging unnecessarily due to missing information</li><li>Maintain case momentum through proactive follow-up and coordination</li></ul>
Maximize Settlement Collections and Payment Accuracy<ul><li>Ensure full payment receipt on all settled cases without short payments or losses</li><li>Verify settlement amounts match negotiated agreements and catch discrepancies early</li><li>Coordinate across Med Pay and Major Medical to capture all available payment sources</li><li>Identify and resolve payment issues before they impact revenue</li><li>Track and follow up on outstanding payments until funds are received and posted</li><li>Support monthly collection targets through effective case coordination</li></ul>
Build Attorney Relationships That Drive Revenue Performance<ul><li>Develop strong relationships with attorney offices that facilitate faster case resolution</li><li>Position AICA as preferred provider through responsive, professional service</li><li>Maintain relationship strength with top referring attorneys through regular engagement</li><li>Create attorney partnerships that result in smoother processes and faster payments</li><li>Reduce friction in attorney interactions that could delay settlements</li></ul>
Eliminate Documentation Delays and Barriers<ul><li>Ensure complete, accurate documentation reaches attorney offices without delays</li><li>Resolve missing information requests quickly to prevent case stalling</li><li>Anticipate documentation needs and provide proactively before requested</li><li>Coordinate with clinical teams to obtain records that support full settlement value</li><li>Maintain organized case files enabling quick responses to attorney requests</li><li>Remove documentation obstacles that prevent cases from progressing to settlement</li></ul>
Drive Information Currency That Enables Collections<ul><li>Maintain current case status enabling negotiators to act on settlement opportunities</li><li>Update account information that allows billing teams to submit claims without delays</li><li>Communicate insurance carrier updates that prevent claim rejections</li><li>Provide timely case intelligence to internal teams affecting their success</li><li>Identify cases approaching settlement to prepare for negotiation</li><li>Ensure no revenue opportunities are lost due to outdated information</li></ul>
Performance Expectations<ul><li>Accelerate case closure rates through proactive coordination</li><li>Reduce average days from settlement to payment receipt</li><li>Achieve high case status currency enabling timely collections</li><li>Maintain strong attorney relationships supporting referral volume</li><li>Ensure payment accuracy with minimal discrepancies or short payments</li><li>Meet weekly activity targets for attorney contacts and account updates</li><li>Support departmental collection goals through effective case management</li><li>Minimize cases stalled due to documentation issues</li></ul>
Qualifications
Required<ul><li>1-2+ years personal injury case management experience with personal injury focus</li><li>Proven ability to drive case progression and eliminate delays</li><li>Strong relationship-building skills with attorneys and legal staff</li><li>Excellent organizational skills managing high-volume case portfolios</li><li>Demonstrated persistence in obtaining information and resolving obstacles</li><li>Proactive approach to identifying and preventing revenue delays</li><li>Proficiency with practice management systems and MS Office</li><li>Understanding of personal injury case processes and settlement timelines</li></ul>
Preferred<ul><li>Experience with NextGen practice management system</li><li>Legal assistant or paralegal background</li><li>Knowledge of medical terminology and insurance processes</li><li>Multi-location healthcare organization experience</li><li>Track record of improving case closure times or payment speed</li></ul>
The Ideal Candidate<ul><li>Views case management as revenue acceleration, not just information tracking</li><li>Takes ownership of case outcomes from treatment through final payment</li><li>Proactively identifies and eliminates obstacles that delay settlements</li><li>Builds attorney relationships that result in faster case resolution</li><li>Demonstrates persistence in driving cases to completion</li><li>Thrives in fast-paced environment focused on results</li><li>Shows urgency around payment timing and case progression</li><li>Connects actions to revenue impact rather than just completing tasks</li></ul>
Compensation &amp; Benefits<ul><li>Competitive hourly compensation with performance-based bonus</li><li>Bonuses tied to case management effectiveness and collection support</li><li>Comprehensive benefits: medical, dental, vision, 401(k)</li><li>Career advancement to negotiation, team lead, or management roles</li><li>Professional development and specialized training</li></ul>
About AICA Orthopedics
AICA Orthopedics is Atlanta's premier integrated healthcare provider with 24 locations, specializing in orthopedic, neuro-spine, and pain management services. For 25 years, we've delivered exceptional multidisciplinary care through our team of 400+ professionals.
Ready to accelerate attorney settlement collections through proactive case management? Apply now!
Requirements:

Required<ul><li>1-2+ years personal injury case management experience with personal injury focus</li><li>Proven ability to drive case progression and eliminate delays</li><li>Strong relationship-building skills with attorneys and legal staff</li><li>Excellent organizational skills managing high-volume case portfolios</li><li>Demonstrated persistence in obtaining information and resolving obstacles</li><li>Proactive approach to identifying and preventing revenue delays</li><li>Proficiency with practice management systems and MS Office</li><li>Understanding of personal injury case processes and settlement timelines</li></ul>
Preferred<ul><li>Experience with NextGen practice management system</li><li>Legal assistant or paralegal background</li><li>Knowledge of medical terminology and insurance processes</li><li>Multi-location healthcare organization experience</li><li>Track record of improving case closure times or payment speed</li></ul></div>

Personal Injury Case Manager

isoftronics

A Hospital Insurance Manager oversees insurance operations, managing claims, billing, patient inquiries, and staff, ensuring compliance with healthcare regulations and efficient processing with providers to optimize revenue and patient satisfaction. Key duties include claim resolution, staff training, policy development, budgeting, and liaison with insurers and departments, requiring strong analytical, leadership, and knowledge of medical coding/billing. Key Responsibilities:<ul><li>Claims &amp; Billing Management: Oversee the processing, denial, and resolution of insurance claims, ensuring accuracy and compliance.</li><li>Staff Leadership: Recruit, train, manage, and set targets for insurance/billing teams, ensuring efficient workflows.</li><li>Regulatory Compliance: Maintain adherence to healthcare laws (like HIPAA) and insurance policies.</li><li>Liaison &amp; Communication: Act as a bridge between patients, hospital staff (doctors, nurses), and insurance companies.</li><li>Patient Support: Handle patient queries about coverage, benefits, and claim statuses.</li><li>Reporting &amp; Analysis: Prepare reports on insurance performance, identify trends, and suggest cost-effective solutions.</li><li>Policy &amp; Procedure Development: Create and implement effective insurance and operational procedures.</li></ul>Required Skills &amp; Qualifications:<ul><li>Education: Bachelor's degree in Healthcare Admin, Business Admin, or similar.</li><li>Experience: Proven experience in hospital insurance, medical billing, or related healthcare administration.</li><li>Technical Skills: Proficiency in EMR/EHR systems, billing software, MS Excel, and database management.</li><li>Knowledge: Strong grasp of medical terminology, coding (ICD/CPT), insurance policies, and healthcare regulations.</li><li>Soft Skills: Excellent problem-solving, communication, organization, leadership, and attention to detail.</li></ul>Job Types: Full-time, PermanentPay: ₹40,000.00 - ₹45,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Insurance Manager(Hospital sector)

Century Law

As a Case Manager, you will advocate for injured clients while helping ease their concerns during a difficult time by managing their cases and maintaining clear, compassionate communication throughout the pre-litigation process.Responsibilities:<ul><li>Manage a high volume of personal injury pre-litigation cases, focusing on treatment coordination, property damage matters, and claim development</li><li>Track and summarize medical records to evaluate injuries, treatment, and potential case value</li><li>Maintain consistent communication with clients regarding medical treatment, injuries, and case progress</li><li>Coordinate and schedule medical appointments with providers as needed</li><li>Support the property damage aspect of claims, including coordination with insurance carriers</li><li>Confirm insurance coverage, policy limits, and liability information</li><li>Prepare and organize case files and supporting documentation for settlement demands</li><li>Maintain detailed, accurate, and timely case notes within the case management system</li><li>Provide regular case status updates to clients to ensure a high level of client service and satisfaction</li><li>Collaborate with attorneys and legal staff to ensure efficient and effective case handling</li><li>Ensure compliance with internal procedures and deadlines throughout the life of the case</li></ul>Qualifications &amp; Skills:<ul><li>Bilingual in Spanish and English is required.</li><li>Strong knowledge of personal injury medical treatment, including surgeries, injections, physical therapy, and diagnostic procedures</li><li>Excellent organizational and time-management skills with the ability to prioritize a heavy caseload</li><li>Strong written and verbal communication skills</li><li>Ability to work independently while also contributing effectively as part of a team</li><li>High attention to detail and commitment to accuracy</li><li>Minimum 2 years of experience in personal injury case management</li></ul>Job Type: Full-timePay: $73,000.00 - $93,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Case Manager - Personal Injury (Spanish)

Bethanna

<div>Case manager applicants should have strong knowledge of child welfare protective services issues and the needs of high risk, vulnerable families. Client families are identified by the Department of Human Services based on concerns regarding parenting skills and ability to maintain children in a safe environment. This case manager will assist families in developing parenting practices and skills that reduce safety risks and enhance ability to provide a nurturing environment for children. The case manager works with families who have in-home safety needs, in-home non-safety needs as well as children/youth with out of home placement needs including Resource Home Care, Kinship Home Care and Congregate Care settings. The case manager is responsible for ensuring the Improving Outcomes for Children outcomes are achieved for families served on their case load through direct interventions provided; coordinating delivery of services with CUA team members, subcontractor provider team members, and a wide variety of community based resources.
<ul><li>A bachelor&rsquo;s level in Human Services, BSW preferred</li><li>
Two years case management experience involving youth</li><li>
Knowledge of child and family service systems
</li><li>Valid Driver&rsquo;s License (issued by state in which employee lives) and safe driving record and proof of insurance coverage</li><li>
Experience with computers beneficial
</li><li>Knowledge of social work values and/or child welfare services.</li></ul></div>

CUA CASE MANAGER

The County of Somerset PA

POSITION: Case Manager &ndash; District Attorney (FLSA Status: Non-EXEMPT)SALARY: $28,000POSITION OVERVIEW: The Case Manager is responsible for assisting the Investigator or other lead in managing the DOJ BJA Grant and reporting, assist in the discovery process and investigating cases, assist in calculating prior record scores, and providing direct support to the office.EDUCATION / EXPERIENCE: Any combination equivalent to education and experience that provides the required skill and knowledge is qualifying. Typical qualifications would be equivalent to:&middot; Bachelor&rsquo;s Degree preferred,&middot; Strong written and verbal skills required.This individual is directly responsible for monitoring and facilitating all administrative and logistical aspects of the prosecution of their assigned caseload. For each case, the Case Manager shall: create and maintain the computerized case file; prepare criminal Information charging documents; determine the nature and extent of each defendant's prior criminal history; determine the appropriate sentencing guidelines ranges, enhancements and mandatory provisions to be considered when imposing sentence; prepare the sentencing guidelines form; track, record and when necessary facilitate the scheduling of each stage of prosecution from arraignment through post-sentencing appeal and probation/parole supervision; attend and assist the prosecutors as needed with Court sessions.This position prefers a bachelor's degree, preferably in criminology, sociology or the administration of justice from an accredited institution. This individual must have excellent analytical skills, must demonstrate keen attention to detail and must be proactive to assist the prosecutors and other Court personnel with scheduling matters. This individual must maintain a reputation for objectivity, integrity and accuracy in the performance of his or her duties so as to instill confidence and trust in the minds of the Judges, Prosecutors and Defense Attorneys who must rely upon the documents prepared by the Case Manager.A. Ensure that required J-NET and NCIC/CLEAN terminal inquiries are conducted properly for each case.B. Contact out-of-county and out-of-state agencies to verify the specific nature and disposition of prior offenses, translate into equivalent Pennsylvania statutes all prior convictions from other states and obtain any required certified documentation from other jurisdictions.C. Calculate the prior record score, current offense gravity score and appropriate sentencing guidelines ranges and document these calculations on a sentencing guidelines form for each case.D. Enter case sentence information into the SGS Web system.E. Remain knowledgeable as to the current law regarding sentencing guidelines and alternatives, to include mandatory sentences and sentencing enhancements, treatment programs and facilities, diversionary programs and other factors and options to be considered by Prosecutors.F. Respond to inquiries from other judicial, law enforcement, correctional or custody agencies and institutions regarding criminal histories originating in Somerset County.G. Prepare criminal Information charging documents and notify the Clerk of Courts of the acceptance, amendment or withdrawal of each count as submitted by the Magisterial District Justice.H. Monitor the progress of all prosecutions from pre-arraignment through primary disposition, review entries made to the Clerk of Courts&rsquo; dockets and ensure accurate entry of relevant data in the District Attorney&rsquo;s computer database.I. Coordinate scheduling for arraignment, pretrial conference, trial, issuance of bench warrant, appearance upon service of bench warrant and other events with the Judges, Court Administrator, Probation Department, Sheriff, Prison staff and other parties.J. Assist with file location and provision to prosecutors for daily ad hoc warrant hearings.K. Attend and assist Prosecutors with Court sessions, including the process of live docketing data entry during court proceeding.L. Assist with the training and evaluation of newly assigned Case Managers.N. Perform data mining, collection and analysis work as Executive Staff and Administration deem appropriate.O. Utilize initial &lsquo;ready&rsquo; trial lists to assign appropriate &lsquo;trial ready&rsquo; designations in the Prosecutor Management System.P. Calculate and track Rule 600.Q. Any other duties as assigned by a supervisor or member of the Executive Staff.R. Coordinate the scheduling of attorneys with the Magisterial District Courts and the Court of Common Pleas and maintain the master calendar for the office.S. Assist Investigator with any and all duties.Job Type: Full-timePay: From $28,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Case Manager

Morgan & Morgan

<div><div>At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.</div> 


Summary

Our Shared Services team is growing! The Operations Coordinator is an integral part of the Coverage team and will work with the Senior Manager, case staff, and offshore vendors to ensure smooth execution of Coverage requests. You will be responsible for independently communicating with case staff and insurance carriers to obtain pertinent insurance policy details. Successful candidates will be responsible for areas including but not limited to:
<ul>
<li>Quality assurance of the Coverage request process</li>
<li>Proactive and effective communication with the Senior Manager, case staff, and offshore vendors</li>
<li>Investigation management</li>
<li>Take initiative in tracking and anticipating market developments</li>
<li>Propose departmental process updates to remain ahead of market needs</li></ul> 


Qualifications
<ul>
<li>1-2 years of experience as a Case Manager, Paralegal, Legal Assistant or similar insurance experience</li>
<li>Exposure to Auto Liability and Premises Law</li>
<li>Diplomacy, pragmatism, and assertiveness</li>
<li>Impeccable organizational skills and attention to detail</li>
<li>Exceptional interpersonal, team environment, and people-oriented skills</li>
<li>Flexibility and adaptability to rapid change</li>
<li>Ability to multitask in a fast-paced organization</li></ul> 


#LI-GM1<div>
Benefits

Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy

Here is a link to Morgan &amp; Morgan's privacy policy.</div></div>

Operations Coordinator

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