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assistant front office manager

front office coordinator - إماراتيين (خلاصة القيد) Jobs in Arabic Jobs In Arabic Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

front office coordinator - إماراتيين (خلاصة القيد)

office manager Jobs in Arabic Jobs In Arabic Jobs In Arabic Jobs In Abu Dhabi United Arab Emirates

office manager

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abu dhabi opportunities front of house

internship front office student only

Dusit Thani Mactan Cebu

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 PRIMARY RESPONSIBILITIES:
 <br/>
 <br/>
 <ul>
  <li>
   Assists in maximizing room sales and revenue.
  </li>
  <li>
   Prepares guest name lists.
  </li>
  <li>
   Prepares for guest arrivals and departures.
  </li>
  <li>
   Greets and addresses guests by name upon their check-in and check-out.
  </li>
  <li>
   Assists guests while they are registering.
  </li>
  <li>
   Assists guests with transportation arrangements, luggage, payment, etc.
  </li>
  <li>
   Escorts guests to their rooms.
  </li>
  <li>
   Informs Guest Service Attendants of guests&rsquo; room number.
  </li>
  <li>
   Shows the room features and facilities to guests.
  </li>
  <li>
   Assists and follows up guests&rsquo; requests and inquiries.
  </li>
  <li>
   Recommends F&amp;B outlets and entertainments in the hotel to guests.
  </li>
  <li>
   Briefs and hand over at the end of the shift.
  </li>
  <li>
   Provides information, directions and service based on the hotel standards and policies.
  </li>
  <li>
   Is familiar with all cashier policies, credit cards, traveler cheques, currencies as well as foreign exchange.
  </li>
  <li>
   Controls and distributes guest room keys.
  </li>
  <li>
   Strictly follows hotel and company standards and policies.
  </li>
  <li>
   Informs management regarding guest feedback or any unusual events.
  </li>
  <li>
   Is familiar with the emergency procedures of the hotel.
  </li>
  <li>
   Performs other duties as assigned by Shift Manager or FO Manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Administrative Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel&rsquo;s expectation.
  </li>
  <li>
   Establishes two-way communication within and related departments.
  </li>
  <li>
   Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
  </li>
  <li>
   Attends briefing and departmental meetings or as assigned by supervisor.
  </li>
  <li>
   Manages time effectively by meeting deadlines on time.
  </li>
  <li>
   Identifies and solves problems in a professional manner.
  </li>
  <li>
   Assists others to ensure the operation is run smoothly and effectively
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knows and understands the job description and be able to perform the task as required.
  </li>
  <li>
   Knows and understands policies of the department well and can guide others to perform the job well.
  </li>
  <li>
   Recognizes good quality products and presentation
  </li>
  <li>
   Checks and improves all service standards established by the company
  </li>
  <li>
   Provides assistance to the staff when required during peak periods.
  </li>
  <li>
   Maintains grooming standards for all personnel
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Commercial Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communicates effectively with guest, clients, business partners and staff.
  </li>
  <li>
   To be a good sales person to promote hotel&rsquo;s image and businesses.
  </li>
  <li>
   Participates community projects or activities in order to promoting the hotel&rsquo;s image and cooperation to improve community relationship.
   <br/>
   <br/>
  </li>
 </ul>
 RELATIONSHIP
 <br/>
 <br/>
 <ul>
  <li>
   Reports to Unit Manager concerned.
  </li>
  <li>
   Coordinates with all concerned personnel to ensure that all activities are accomplished.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Others
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Continuous learning through own training plan.
  </li>
  <li>
   Any other duties as may be assigned by the superior.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Company&rsquo;s Culture
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
   <br/>
   <br/>
  </li>
 </ul>
 CONFIDENTIALITY
 <br/>
 <br/>
 <ul>
  <li>
   Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
   <br/>
   <br/>
  </li>
 </ul>
 JOB REQUIREMENT
 <br/>
 <br/>
 <ul>
  <li>
   Active Academic status
  </li>
  <li>
   At least vocational diploma in Hotel &amp; Tourism Management.
  </li>
  <li>
   Have good English communication skills both in written and spoken
  </li>
  <li>
   Pleasant personality with good communication and interpersonal skills
  </li>
 </ul>
</div>


Internship Front Office (student only)

Swedishtechnology

<p><b>bout the Internship</b></p><p>We are looking for enthusiastic and creative <b>React.js Developer Interns</b> to join our front-end development team.<br/>You will work closely with senior engineers to build modern web interfaces for <b>AI platforms, dashboards, IoT/RTLS systems, Smart Inventory, and ERP/Odoo integrations</b>.</p><p>This internship is ideal for students or fresh graduates who want real hands-on experience using <b>React, JavaScript, APIs, UI/UX</b> and modern development tools.</p><p><b>Key ResponsibilitiesFront-End Development</b></p><ul><li>Develop and maintain web application interfaces using <b>React.js</b> and <b>Next.js</b>.</li><li>Work on reusable UI components using <b>JavaScript, TypeScript, TailwindCSS, Bootstrap</b>.</li><li>Integrate APIs (REST / GraphQL) with React front-end logic.</li><li>Build interactive dashboards, tables, charts, and forms.</li><li>Assist in connecting web apps with <b>Odoo</b>, <b>AI services</b>, and <b>IoT systems</b>.</li><li>Optimize UI for responsiveness and performance.</li></ul><p><b>UI/UX Collaboration</b></p><ul><li>Translate Figma/Wireframes into functional UI components.</li><li>Work with designers to improve user experience and workflows.</li><li>Follow clean coding standards and modern design patterns.</li></ul><p><b>Testing &amp; Deployment</b></p><ul><li>Participate in debugging, testing, and code reviews.</li><li>Assist in deployment through <b>GitHub, Vercel, Docker, Coolify</b>.</li><li>Document code, components, and new features.</li></ul><p><b>Required Skills</b></p><ul><li>Good knowledge of <b>React.js</b>, JavaScript (ES6+).</li><li>Understanding of HTML5, CSS3, Tailwind or Bootstrap.</li><li>Basic understanding of Git/GitHub.</li><li>Ability to consume APIs and handle JSON data.</li><li>Good problem-solving skills.</li><li>Strong interest in front-end development and modern UI.</li></ul><p><b>Preferred (Not Mandatory)</b></p><ul><li>Experience with <b>Next.js</b>, Redux Toolkit, Zustand.</li><li>Familiarity with REST API integration.</li><li>Knowledge of front-end performance optimization.</li><li>Exposure to Odoo API, IoT dashboards, or AI tools.</li><li>Experience with Figma or Adobe XD.</li></ul><p><b>What You Will Learn</b></p><ul><li>Building production-ready React applications.</li><li>Using <b>Next.js</b> for SSR/SSG and high-performance websites.</li><li>Connecting React apps to Odoo ERP, IoT gateways, and AI APIs.</li><li>Best practices in Git, code structure, and project management.</li><li>How to deploy apps on Vercel, Coolify, or Docker.</li><li>Working in Agile/Scrum with senior developers.</li></ul><p><b>Internship Benefits</b></p><ul><li>Real project experience.</li><li>Continuous mentorship by senior developers.</li><li>Flexible hours / Remote options.</li><li>Certificate of Completion.</li><li>Opportunity for full-time hiring after successful completion.</li></ul><p><b>Duration</b></p><p><b>3&ndash;6 months</b> (extendable based on performance)</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>react: 1 year (Required)</li></ul><p>Language:</p><ul><li>Arabic and English  (Required)</li></ul><p>License/Certification:</p><ul><li>driving  (Required)</li><li>golden visa  (Required)</li></ul><p>Location:</p><ul><li>Abu Dhabi (Required)</li></ul>

Software Development Internship

Al Riyady

<p><b>Start Date:</b> Immediate Joiner Preferred</p><p><b>Role Overview:</b></p><p>We are hiring a professional <b>Administrative Officer</b> to support the daily operations of a leading nursery school in Abu Dhabi. The ideal candidate should be organized, child-friendly, and capable of handling parents, staff, and administrative tasks efficiently.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage front-desk operations, parent enquiries, and visitor interactions</li><li>Handle admissions, student registration, and maintain documentation</li><li>Support daily nursery operations and coordinate with teachers &amp; management</li><li>Prepare reports, schedules, attendance records, and official communication</li><li>Maintain and update administrative databases and filing systems</li><li>Assist with events, parent meetings, and school communications</li><li>Ensure compliance with ADEK and nursery operational standards</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>2&ndash;3 years of administrative experience</b>, preferably in a school or nursery</li><li><b>Excellent communication skills</b></li><li>Strong organizational and multitasking abilities</li><li>Proficient in MS Office (Word, Excel, Outlook)</li><li>Professional, friendly, and able to handle parents confidently</li><li>Must be currently in UAE</li><li>Immediate joiner preferred</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,500.00 - AED4,500.00 per month</p><p>Application Question(s):</p><ul><li>Nationality? </li><li>How many years of Admin experience in a Nursery School do you have?</li><li>Immediate Joiner?</li><li>Expected Salary?</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul>

Administrative Officer / Nursery School Administrator

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Internship
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div>OVERVIEW/BASIC FUNCTION:
<div>Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.<br>
</div><div></div><br>
<div>RESPONSIBILITIES:
</div><ul><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
</li><li>Ensure that standards are maintained at a superior level on a daily basis.
</li><li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
</li><li>Anticipate guests&rsquo; needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
</li><li>Maintain positive guest relations at all times.
</li><li>Resolve guest complaints, ensuring guest satisfaction.
</li><li>Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
</li><li>Maintain complete knowledge at all times of:
</li></ul><div>a. All hotel features/services, hours of operation.
</div><div>b. All room types, numbers, layout, decor, appointments and location.
</div><div>c. All room rates, special packages and promotions.
</div><div>d. Daily house count and expected arrivals/departures.
</div><div>e. Room availability status for any given day.
</div><div>f. Scheduled daily group activities / VIP&rsquo;s.
</div><ul><li>Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
</li><li>Meet with Supervisor to review daily assignments and priorities.
</li><li>Meet with departing Front Desk Agent to review business status and follow up items.
</li><li>Access all functions of computer system.
</li><li>Set up work station with necessary supplies.
</li><li>Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
</li><li>Promote positive guest relations to all individuals approaching the Front Desk.
</li><li>Process all guest check-ins.
</li><li>Confirm reservation in system and review all noted information.
</li><li>For guests without a reservation, sell a room type agreed upon.
</li><li>Register guest in the computer.
</li><li>Verify reservation information with the guest (departure date, room type).
</li><li>Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
</li><li>Assign guest room
</li><li>Advice guest of any messages, mail, faxes, etc. received for them.
</li><li>Communicate services and amenities of the hotel to guests.
</li><li>Obtain proper identification for tax exempt guests and attach form to registration card.
</li><li>Direct Bell Person to escort guest and transport their luggage to the room.
</li><li>Maintain guest history files on all guests.
</li><li>Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
</li><li>Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp).
</li><li>Handle overbooked or &ldquo;walked&rdquo; guests.
</li><li>Accommodate room changes.
</li><li>Document all guest requests, complaints or problems.
</li><li>Take record and relay messages accurately, completely and legibly.
</li><li>Accept and record wake-up call requests; deliver to PBX.
</li><li>Issue safe deposit boxes to guests and ensure security of keys.
</li><li>Distribute all guest and department mail.
</li><li>Monitor, send and distribute guest faxes.
</li><li>Document and confirm reservations and cancellations.
</li><li>Block rooms in computer and follow through on designated requirements.
</li><li>Pre-register designated guests and prepare key packets.
</li><li>Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
</li><li>Generate, print and distribute daily and weekly reports.
</li><li>Resolve discrepancies on the room status report with Housekeeping.
</li><li>Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
</li><li>Process all check-outs.
</li><li>Resolve any late charges.
</li><li>Present folio to guest and resolve any disputed charges.
</li><li>Settle guest accounts.
</li><li>Retrieve guest room key from guest.
</li><li>Solicit guest comments on their stay.
</li><li>Process express check-outs.
</li><li>Handle requests for late check-outs.
</li><li>Conduct group check-ins/outs.
</li><li>Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information.
</li><li>Adhere to all cashiering procedures:
</li></ul><div>a. Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
</div><div>b. Make change for guests.
</div><div>c. Cash guests' personal checks/travelers checks.
</div><div>d. Post charges.
</div><div>e. Run closing reports.
</div><div>f. Count and secure bank.
</div><div>g. Complete designated cashier reports.
</div><div>h. Balance receipts.
</div><div>i. Drop receipts.
</div><ul><li>Document pertinent information in the log book/ Lotus Notes/Front Desk Checklist.
</li><li>All other duties as required.<br>
</li></ul><div></div><br>
<div>QUALIFICATIONS:</div><ul><li>Experience: None required.
</li><li>Education: High school diploma.
</li><li>General Skills: Must be able to perform job functions with attention to detail, speed and accuracy;
</li></ul><div>prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest&rsquo;s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
</div><ul><li>Technical Skills: Ability to input and access information in the property management
</li></ul><div>system/computers.
</div><ul><li>Language: Required to speak, read and write English, with fluency in other languages preferred.
</li><li>Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout
</li></ul><div>the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
</div><ul><li>Licenses &amp; Certifications: None required.<br>
</li></ul></div></div></div></div></div><div></div><br>
<div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</div></div></div></div></div></div>

Front Office Intern

AECOM

Company Description <p>Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.</p> <p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p> <p>We're one global team driven by our common purpose to deliver a better world. Join us.</p> Job Description <p>This opportunity is part of AECOM's Fursa Program and open exclusively to UAE Nationals holding a valid family book.</p> <p>AECOM is currently seeking a professional oriented Front Office Coordinator to join our team in Abu Dhabi. As the first point of contact for clients and visitors, this role plays a crucial role in creating a positive and welcoming atmosphere. If you excel in a dynamic environment and possess outstanding communication skills, we invite you to apply for this exciting opportunity.</p> Front Desk Operations <ul> <li>Serves as the first point of contact for greeting visitors and callers to the department.</li> <li>Works under general supervision, exercising some judgment in directing and assisting guests.</li> <li>Manages the reception area, ensuring a tidy and organized space.</li> <li>Ensures a welcoming experience for clients and visitors.</li> </ul> Communication <ul> <li>Answers and directs incoming telephone calls, taking accurate messages when necessary.</li> <li>Responds to inquiries and provides information about the company to visitors and callers.</li> </ul> Administrative Support <ul> <li>Accomplishes basic administrative duties, maintaining office deliveries and supplies.</li> <li>Sends and sorts faxes, maintains conference room schedules and appearance.</li> <li>Assists with the preparation for special meetings and events.</li> </ul> Office Coordination <ul> <li>Places service calls for building management, ensuring a well maintained office environment.</li> <li>Utilizes Word, Excel, Outlook, and office forms for accomplishing administrative functions.</li> <li>Performs tasks such as typing, mailing, and maintaining office supplies.</li> </ul> Qualifications <p>Minimum Requirements</p> <ul> <li>Minimum of 2 years of experience desired.</li> <li>High school diploma or equivalent.</li> <li>Proven experience in a similar customer facing role.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficient in Microsoft Office Suite.</li> <li>Displays good interpersonal, verbal, and written communication skills.</li> <li>Demonstrates organizational skills to manage various administrative responsibilities.</li> <li>Ability to multitask and prioritize tasks effectively.</li> </ul> <p>As part of AECOM's commitment to Emiratisation, only UAE Nationals with a family book will be considered for this role.</p> Business Information <p>ReqID: J</p> <p>Business Line: Geography OH</p> <p>Business Group: DCS</p> <p>Strategic Business Unit: ME and Africa</p> <p>Career Area: Administration</p> <p>Work Location Model: On Site</p> Equal Opportunity Statement <p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p>

Front Office Coordinator - إماراتيين (خلاصة القيد)

<p><b>Key ResponsibilitiesTechnical Track (Developer)</b></p><ul><li>Assist in developing custom Odoo modules using <b>Python, XML, JavaScript</b>.</li><li>Customize views, reports, menus, and dashboards.</li><li>Work with Odoo ORM, API, controllers, and automated actions.</li><li>Integrate Odoo with external systems (REST API / RFID / IoT).</li><li>Support debugging, testing, and performance optimization.</li><li>Participate in deployment using <b>Docker, Coolify, PostgreSQL</b>.</li></ul><p><b>Functional Track (Consultant)</b></p><ul><li>Understand client business requirements and map them to Odoo modules.</li><li>Assist in configuring modules such as <b>Inventory, Accounting, Sales, Purchase, HR, Manufacturing, Projects, CRM</b>.</li><li>Document requirements, prepare user stories, and update SOPs.</li><li>Support UAT, training sessions, and end-user onboarding.</li><li>Conduct system testing and validate workflows.</li><li>Support project managers with documentation and implementation tasks.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Fresh graduate or student in <b>Computer Science, Information Systems, Engineering, Business, Accounting, or related fields</b>.</li><li>Basic understanding of Python or willingness to learn.</li><li>Knowledge of ERP concepts is a plus.</li><li>Familiarity with databases (PostgreSQL preferred).</li><li>Strong analytical and problem-solving skills.</li><li>Good communication skills and ability to work in a team.</li><li>Passion and willingness to learn Odoo and ERP systems.</li></ul><p><b>Preferred (Not Mandatory)</b></p><ul><li>Exposure to Odoo Community/Enterprise (v14&ndash;v18).</li><li>Experience with GitHub, Docker, Coolify, REST APIs.</li><li>Understanding of business processes (Inventory, Finance, HR, CRM, POS).</li><li>Basic UI/UX skills for improving Odoo screens.</li></ul><p><b>What You Will Learn</b></p><ul><li>Full Odoo implementation lifecycle Analysis, Configuration, Development, Testing, Deployment, Training.</li><li>Real project experience with clients in UAE and GCC.</li><li>How to build modules from scratch in Python.</li><li>Integrations with IoT, RFID, AI tools, and mobile apps.</li><li>Professional documentation and agile project management.</li><li>Hands-on experience using Git, Docker, Swagger, pgAdmin, and Odoo Studio.</li></ul><p><b>Internship Benefits</b></p><ul><li>Certificate of Completion.</li><li>Real project exposure.</li><li>Opportunity for full-time job placement after internship.</li><li>Flexible working hours.</li><li>Allowance (optional based on company policy).</li></ul><p><b>Duration</b></p><p><b>3&ndash;6 months</b> (extendable based on performance)</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>any Odoo : 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Arabic and English  (Preferred)</li></ul><p>License/Certification:</p><ul><li>Driving License  (Required)</li><li>Valid Golden Visa  (Preferred)</li></ul><p>Location:</p><ul><li>Abu Dhabi (Required)</li></ul>

Odoo internship

Conservatorium Hotel

<div><div><div><p>Duty Manager
 </p><div></div><div><div><ul><li>543666
</li> </ul></div><div></div><div><ul><li>Rooms
</li> </ul></div><div></div><div><ul><li>Full time
</li></ul></div><div></div><div><ul><li><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></li>
</ul></div></div><div></div><div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Duty Manager to join our Front Office team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Front Office Department, the Duty Manager is responsible for supervising all areas and activities pertaining to the guest services operation and all-around hotel activities. Direct and manage Front Office in absence of the Front Office Manager and assist the Assistant Front Office Manager. The Duty Manager reports to the Front Office Manager.</p>
<p><b>
As a </b><b>Duty Manager, you will be responsible for the following duties:</b></p>
<ul>
<li>Support and assist all Front Office sections.</li>
<li>Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems.</li>
<li>Inform and co-ordinate with other operating departments e.g. Housekeeping, Engineering, Sales and Butlers of Front Office matters which may concern them.</li>
<li>Check all correspondence of the day&rsquo;s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required.</li>
<li>Control room availability for walk-ins and establish accountability for guests departure dates and times.</li>
<li>Follow up with Housekeeping for any unresolved room discrepancies.</li>
<li>Maintain reservation procedures and same day arrivals.</li>
<li>Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.</li>
<li>Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.</li>
<li>Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees.</li>
<li>Ensures that all departmental information is kept accurately and up to date.</li>
<li>Promotes in house sales and facilities to maximize hotel revenues.</li>
<li>Understand and carries out duties in line with Hotel Emergency Procedures.</li>
<li>Inspects Front and Back of house for cleanliness, Health &amp; Safety and reports any faults to concerned departments.</li>
<li>Inspect guestrooms on a daily basis.</li>
<li>Co-ordinate/Assist security personnel in all related matters.</li>
<li>Respond promptly to any operational requests from Front Office and other hotel departments.</li>
<li>Attends to referred and unsolved problematic situations.</li>
<li>Co-ordinate and assist with accommodation and transportation of guests in overbooked situations.</li>
<li>Completes VIP, delegations and group leaders welcome and farewell as appropriate.</li>
<li>Conduct efficient hand-over during shift changes.</li>
</ul>
<p><b>As</b> <b>a Duty Manager, we expect from you:</b></p>
<ul>
<li>High school diploma or suitable equivalent</li>
<li>Previous experience in the same role in a luxury hotel is preferred, resort experience will be a plus</li>
<li>Well-groomed, professional appearance</li>
<li>Outstanding written and verbal communication skills in English</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Duty Manager

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