investment operations analyst

institute of liberal arts and technology private limited

<p>About Us</p><p>We are an asset management team investing across PSX, UAE markets, US equities, and a range of commodities through multiple CFD platforms. Our investment approach is dynamic and diversified, requiring robust operational support to maintain accuracy and efficiency across portfolios.</p><p>Key Responsibilities</p><p>&middot; Record and verify trades across equities and commodity portfolios.</p><p>&middot; Daily reconciliation with brokers, custodians, and CFD platforms.</p><p>&middot; Maintain accurate portfolio records across all markets.</p><p>&middot; Track cash flows, corporate actions, and dividends.</p><p>&middot; Assist with daily/weekly/monthly performance reporting.</p><p>&middot; Streamline operational workflows for trade booking and reporting.</p><p>&middot; Develop and enhance reporting tools (Excel, SQL/Python preferred).</p><p>What We're Looking For</p><p>&middot; Bachelor&rsquo;s degree in Finance, Accounting, Economics, or related field.</p><p>&middot; 1-2 years of experience in investment operations, fund administration, or related financial services.</p><p>&middot; Familiarity with multi-market environments (South Asia, Middle East, US) is a strong plus.</p><p>&middot; Strong knowledge of trade lifecycle, settlement, and reconciliations.</p><p>&middot; Proficiency in Excel; experience with SQL/Python is a plus.</p><p>&middot; Strong communication skills and the ability to work in a fast-paced, detail-driven environment.</p><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs75,000.00 per month</p><p>Work Location: In person</p>

Investment Operations Analyst

Illinois Municipal Retirement Fund (IMRF)

<div><div><p><b><i>Internal Applicants must apply by 12/15/2025!</i></b></p><p>
OVERVIEW<br>
It is the mission of the Investment Department to optimize the total return of the IMRF investment portfolio through a policy of long-term diversified investment, using parameters of prudent risk management.</p><p>
This position reports to the Managing Investment Officer-Diversity Programs and Total Portfolio.
</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES<br>
The Associate Investment Analyst will be an integral member of the Investment Team, overseeing a total global investment portfolio with assets exceeding $60 billion. The Associate Investment Analyst will support the IMRF Investment Department by contributing to the operations, evaluation, monitoring, and reporting of the Fund's investment activities in compliance with the IMRF Investment Policy. This position will be responsible for analyzing various aspects of the total fund&rsquo;s investments. This position is also responsible for special projects as assigned. This position will have contact with the IMRF Board of Trustees, Investment Consultants, Investment Managers, and other investment professionals.</p><ul><li>Review financial reports and other documents to monitor the performance of the total portfolio asset classes.</li><li>Process capital call and distribution notices using Northern Trust. Prepare weekly private markets cash activity.</li><li>Upload, review, and analyze private markets data using eVestment TopQ or other sources to assist in the monitoring and due diligence of private market investments.</li><li>Track investment manager allocations and commitments approved.</li><li>Assist in the process of onboarding private market investment managers/accounts by working with IMRF's Master Trustee and sending account opening documentation to investment managers.</li><li>Distribute the quarterly compliance requests to investment staff, review responses, and prepare a compliance memo for the CIO.</li><li>Distribute quarterly KPI requests to investment staff, review responses, prepare KPI lists for the Custodian/Master Trustee, and request/provide updates.</li><li>Coordinate payment approval process within the Investment Department and reconcile expenses with the Finance Department as needed. Verify and approve invoices for payment using online Smart Client system (i.e., travel expenses, legal fees, periodical subscriptions, membership dues, etc.).</li><li>Track and prepare legal expense summary report.</li><li>Coordinate with the custodian to prepare non-U.S. proxies, power of attorneys, global markets documents, and international tax documents necessary for international investments.</li><li>Lead and coordinate the annual investment manager certification process with the leadership team. Update documents and send annual certifications to investment managers, consultants, and the master trustee for certification compliance. Review responses and share any issues with Investment Staff. Save all documentation to the LAN.</li><li>Perform other duties and special projects as assigned by the CIO and Managing Investment Officer- Diversity Programs &amp; Total Portfolio.</li><li>Provide backup coverage for the Investment Administrative Support Staff.</li><li>Assist with investment manager brokerage data collection, analysis, and reporting.</li><li>Assist in portfolio monitoring to achieve long-term performance targets within acceptable risk parameters.</li><li>Coordinate and review monthly and quarterly performance reports and presentations with consultants.</li><li>Assist with data aggregation, analysis, and preparation of PowerPoint presentations using various data sources.</li><li>Work as part of a team to implement the best operational practices in a high-performance culture.</li><li>Assist with manager searches (RFP preparation, advertising, schedule interviews, etc.).</li><li>Prepare weekly staff meeting report on one of the asset classes (rotates monthly).</li><li>Attend prospective manager meetings with an Investment Analyst or the Investment Officer and assist in preparing written notes.</li><li>Mentor and train student interns.</li><li>Represent the Investment Department, as needed, at internal meetings.</li><li>Represent the organization positively as a thought leader within the Investment Industry.</li><li>Foster a positive culture in support of our Values and individual accountability.</li><li>Support achievement of the organization&rsquo;s Journey of Excellence, Vision, and Strategic Objectives.</li></ul><p>
All analysts will also be cross trained to perform all of the tasks and must be familiar with all aspects of Investment Department Operations. These tasks may include but are not limited to assignments in real estate; alternative investments; security lending; portfolio guideline compliance reviews; proxy voting; total fund and individual portfolio manager performance reviews; preparation of annual investment reports; and other projects as assigned by management.</p><p>
Note: The duties are subject to change, without notice, at the discretion of management.</p><p>
SUPERVISORY RESPONSIBILITIES<br>
This job has no supervisory responsibilities.</p><p>
QUALIFICATIONS<br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><div><br>
EDUCATION and/or EXPERIENCE<br>
<ul><li>A bachelor&rsquo;s degree in accounting, Finance, Economics, or related majors preferred.</li><li>Experience utilizing eVestment TopQ, Bloomberg and other research and analytic tools.</li><li>Entry-level experience working in the investment industry and/or pension industry.</li><li>Experience working with performance data, measurements and reporting is preferred.</li><li>Strong organizational and communication skills with an understanding of investment terminology.</li></ul></div><div>
OTHER COMPETENCIES REQUIRED<br>
<ul><li>Ability to think critically about manager performance.</li><li>Strong oral and written communication skills</li><li>Strong analytical and problem-solving skills</li><li>Proficiency in Microsoft Excel, Word, PowerPoint, Access, and Outlook</li><li>Ability to establish positive working relationships demonstrating integrity and respect.</li><li>Strong work ethic</li><li>Ability to meet deadlines.</li><li>Ability to travel overnight occasionally; holds a valid Driver&rsquo;s License</li></ul></div><p>
LANGUAGE SKILLS<br>
Ability to read, analyze, and interpret general business periodicals, professional journals, financial reports, technical procedures, or governmental regulations. Ability to draft reports, investment memoranda, business correspondence, and procedure manuals. The ability to effectively present information and respond to questions/inquiries from groups of managers, partners, members/employers, regulatory agencies, investment community and the general public.</p><p>
COMMUNICATION SKILLS<br>
Follow directions and keep communication lines open between the Managing Investment Officer &ndash; Diversity Programs &amp; Total Portfolio on current duties and projects in order to meet deadlines. The individual must be able to communicate professionally with the Board of Trustees, Management, investment managers/brokers, consultants, master trustee, and the general public.</p><p>
MATHEMATICAL SKILLS<br>
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.</p><p>
REASONING ABILITY<br>
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</p><p>
PHYSICAL DEMANDS<br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p><p>
While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</p><p><br>
WORK ENVIRONMENT<br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate or quiet.</p><p>
SALARY AND BENEFITS</p><p>
The expected annual salary range for this role is $71,828- $76,137. Please note the salary information is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. The range listed is just one component of IMRF's total compensation package for employees.</p><p>
Other factors include the following benefits:</p><ul><li>Pension, death, and disability benefits as a member of IMRF</li><li>Generous insurance benefits, including medical and dental</li><li>35-hour base work week, Monday-Friday. Ability to work one day remote, per week, after 6 months of hire.</li><li>Paid vacation, paid sick, 12-13 paid holidays and 2 personal days</li><li>Tuition reimbursement</li><li>Business casual attire</li></ul></div></div><p></p>

Associate Investment Analyst I

Oaktree Capital Management

<div><div>Scope and Responsibilities</div><div></div><div>
The Operations analyst will be a member of our Investment Operations &ndash; Public. He/She will assist in the Bank debt Settlements related to traded by the Investment teams across all strategies.</div><div></div><div>
Responsibilities will include:</div><ul><li>
Reviewing, processing and maintaining loan documents for closing LSTA primary and Secondary trades including Par and Distressed.</li><li>
Coordinating with trade counterparties to receive and review loan trade documentation.</li><li>
Managing the trade settlement process within ClearPar and internal accounting and trading systems.</li><li>
Communicating trade allocation information to broker/dealers where necessary.</li><li>
The individual will be required to establish close working relationship with global trade support teams.</li><li>
Support escalations from front office pertaining to the closing process and any ongoing queries.</li><li>
Actively participates/leads projects, collaborates and provides valuable input with the various stakeholders, both internal and external.</li></ul><div></div><div>
Experience</div><ul><li>
1-2 years&rsquo; experience in some form of loan closings, some experience in administration of both par and distressed loans, including drafting and reviewing loan closing documentation.</li><li>
Strong fixed income product knowledge particularly Bank Debts</li><li>
Familiarity with Par loan trading market convention.</li><li>
Proficiency in the use of ClearPar and loans settlements workflow</li><li>
Proficiency in the use Markit.</li><li>
Experience in the use of Geneva accounting system is preferred.</li><li>
Proficiency in Excel with the capability to use advanced functions to perform calculations and reconciliations.</li><li>
General computer literacy and a strong working knowledge of Microsoft office.</li><li>
Outstanding analytic and organizational skills.</li></ul><div></div><div>
Personal Attributes</div><div></div><ul><li>
The successful candidate will have outstanding initiative in identifying problems and must have a strong work ethic.</li><li>
Be responsible with a strong sense of dedication.</li><li>
He/ She must be able to adapt quickly to changes in workflow to maintain business continuity.</li><li>
The candidate must have excellent written and verbal communication skills with the ability to interact effectively with individuals across all levels.</li><li>
He/ She will be team-oriented and must possess strong integrity and professionalism.</li><li>
Understands the value of diversity and inclusion in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life.</li></ul><div></div><div>
Education</div><ul><li>
Educated to degree standard or equivalent.</li></ul><div></div><div>
Equal Opportunity Employment Policy</div><div></div><div>
Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources.</div><div></div><div>
For positions based in Los Angeles</div><div></div><div>
For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.</div></div>

Analyst, Bank Debt Settlements

<div><div>Scope and Responsibilities</div><div></div><div>
The Operations analyst will be a member of our Investment Operations &ndash; Public. He/ She will assist in the Bank debt processing related to Syndicated and private loans traded by the US Investment teams across all strategies.</div><div></div><div>
Responsibilities will include:</div><ul><li>
Monitor Bank loan servicing events and ensure activity is processed accurately and timely across multiple accounts, funds, and special purpose vehicles</li><li>
Monitor data feeds and resolve exceptions to ensure activity is reflected accurately by end of day.</li><li>
Process drawdown/paydowns/rollovers requests, including validating amounts across lenders, obtaining approvals, and coordinating payment.</li><li>
Work with the Bank Debt settlement team to ensure events taking place between trade and settlement are accounted for and properly attributed to the settlement of trades.</li><li>
Work with the Corporate Actions team to ensure events are captured and processed timely and accurately.</li><li>
Work with Agents, Custodians, and other parties to effectively research and resolve reported cash, position, and loan attribute breaks</li><li>
Actively participates/leads projects, collaborates and provides valuable input with the various stakeholders, both internal and external.</li></ul><div></div><div>
Experience</div><ul><li>
Strong fixed income product knowledge particularly Bank Debts</li><li>
1-2 years relevant operations experience; specific expertise and knowledge of syndicated and private loans.</li><li>
Interacting with front office personnel, accounting teams, agents, and custodian banks.</li><li>
Using industry utilities and software platforms such as Wall Street Office, ClearPar, and SS&amp;C Loans</li><li>
Comprehensive knowledge of agent notices including activity types and formats.</li><li>
Proficiency in the use Markit.</li><li>
Experience in working with brokers, custodians and agent banks</li><li>
Experience in the use of Geneva accounting system is preferred.</li><li>
Proficiency in Excel with the capability to use advanced functions to perform calculations and reconciliations.</li><li>
General computer literacy and a strong working knowledge of Microsoft office.</li><li>
Outstanding analytic and organizational skills.</li></ul><div></div><div>
Personal Attributes</div><ul><li>
The successful candidate will have outstanding initiative in identifying problems and must have a strong work ethic.</li><li>
Be responsible with a strong sense of dedication.</li><li>
He/ She must be able to adapt quickly to changes in workflow to maintain business continuity.</li><li>
The candidate must have excellent written and verbal communication skills with the ability to interact effectively with individuals across all levels.</li><li>
He/ She will be team-oriented and must possess strong integrity and professionalism.</li><li>
Understands the value of diversity and inclusion in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life.</li></ul><div></div><div>
Education</div><ul><li>
Educated to degree standard or equivalent.</li></ul><div></div><div>
Equal Opportunity Employment Policy</div><div></div><div>
Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources.</div><div></div><div>
For positions based in Los Angeles</div><div></div><div>
For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.</div></div>

Analyst, Bank Debt Processing

<div><div>Role Description</div><div></div><div>
The Operations analyst will be a member of Investment Operations -International team. He/ She will assist in the Closing/administration/servicing related to assets traded by the European Investment teams across all strategies.<br>
Responsibilities will include:<br>
<ul><li>Reviewing, processing and maintaining loan documents for closing both LMA and LSTA primary and Secondary trades including Par and Distressed.</li><li>Coordinating with trade counterparties to receive and review loan trade documentation.</li><li>Managing the trade settlement process within ClearPar and internal accounting and trading systems.</li><li>Communicating trade allocation information to broker/dealers where necessary.</li><li>The individual will be required to establish close working relationship with the front office and the global trade support teams.</li><li>Support escalations from front office pertaining to the closing process and any ongoing queries.</li><li>Assisting with cash management including managing the CLO drawdowns.</li><li>Periodically reviews/enhances the relevant procedures to ensure sufficient controls and processes are in line with market convention.</li><li>Actively participates/leads projects, collaborates and provides valuable input with the various stakeholders, both internal and external.</li></ul></div><div></div><div>
Required Experience</div><div></div><ul><li>8-11 years&rsquo; experience in loan closings, some experience in administration of both par and distressed loans, including drafting and reviewing loan closing documentation.</li><li>Familiarity with Par and distressed loan trading market convention.</li><li>Proficiency in the use of ClearPar.</li><li>Proficiency in the use Markit</li><li>Experience in the use of All Vue trading system is a plus.</li><li>Experience in the use of Geneva accounting system is preferred.</li><li>Proven ability to read and interpret credit loan agreements.</li><li>Proficiency in Excel with the capability to use advanced functions to perform calculations and reconciliations.</li><li>General computer literacy and a strong working knowledge of Microsoft office.</li><li>Outstanding analytic and organizational skills.</li></ul><div></div><div>
Personal Attributes</div><div></div><ul><li>The successful candidate will have outstanding initiative in identifying problems and must have a strong work ethic.</li><li>Be responsible with a strong sense of dedication.</li><li>He/ She must be able to adapt quickly to changes in workflow to maintain business continuity.</li><li>The candidate must have excellent written and verbal communication skills with the ability to interact effectively with individuals across all levels.</li><li>He/ She will be team-oriented and must possess strong integrity and professionalism.</li><li>Understands the value of diversity and inclusion in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life.</li></ul><div></div><div>
Equal Opportunity Employment Policy</div><div></div><div>
Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources.</div><div></div><div>
For positions based in Los Angeles</div><div></div><div>
For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.</div></div>

Senior Manager, Investment Operation International

<div><div>Role Description</div><div></div><div>
The Operations analyst will be a member of our Investment Operations - International team. He/ She will assist in the Closing/administration/servicing related to assets traded by the European Investment teams across all strategies.<br>
Responsibilities will include:</div><div><ul><li><br>
Reviewing, processing and maintaining loan documents for closing both LMA and LSTA primary and Secondary trades including Par and Distressed.</li><li>Coordinating with trade counterparties to receive and review loan trade documentation.</li><li>Managing the trade settlement process within ClearPar and internal accounting and trading systems.</li><li>Communicating trade allocation information to broker/dealers where necessary.</li><li>The individual will be required to establish a close working relationship with the front office and the global trade support teams.</li><li>Support escalations from the front office pertaining to the closing process and any ongoing queries.</li><li>Assisting with cash management including managing the CLO drawdowns.</li><li>Periodically reviews/enhances the relevant procedures to ensure sufficient controls and processes are in line with market convention.</li><li>Actively participates/leads projects, collaborates and provides valuable input with the various stakeholders, both internal and external.</li></ul></div><div></div><div>
Required Experience:</div><div></div><ul><li>11-13 years&rsquo; experience in loan closings, some experience in administration of both par and distressed loans, including drafting and reviewing loan closing documentation.</li><li>Familiarity with Par and distressed loan trading market convention.</li><li>Proficiency in the use of ClearPar.</li><li>Proficiency in the use Markit</li><li>Experience in the use of All Vue trading system is a plus.</li><li>Experience in the use of Geneva accounting system is preferred.</li><li>Proven ability to read and interpret credit loan agreements.</li><li>Proficiency in Excel with the capability to use advanced functions to perform calculations and reconciliations.</li><li>General computer literacy and a strong working knowledge of Microsoft office.</li><li>Outstanding analytic and organizational skills.</li></ul><div></div><div>
Personal Attributes</div><div></div><ul><li>The successful candidate will have outstanding initiative in identifying problems and must have a strong work ethic.</li><li>Be responsible with a strong sense of dedication.</li><li>He/ She must be able to adapt quickly to changes in workflow to maintain business continuity.</li><li>The candidate must have excellent written and verbal communication skills with the ability to interact effectively with individuals across all levels.</li></ul><div></div><div>
Equal Opportunity Employment Policy</div><div></div><div>
Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources.</div><div></div><div>
For positions based in Los Angeles</div><div></div><div>
For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.</div></div>

Assistant Vice President, Investment operation International

Wipro

<div>
 Job description:
 <br/>
 <br/>
 Investment Compliance
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
  <br/>
  &nbsp;
 </p>
 ͏
 <p>
  Job Description:
 </p>
 <p>
  Candidates will gain exposure to a wide range of industries and investment structures. As a result of the breadth of the experience, candidates will develop a unique understanding of companies, capital structures, and credit markets.&nbsp;
 </p>
 <p>
  Responsibilities:
 </p>
 <p>
  &bull; &nbsp; &nbsp;Analyzing investment guidelines or indentures and interpreting them to build logic-based rules to implement into automated compliance monitoring system.
  <br/>
  &bull; &nbsp; &nbsp;Deliver daily/monthly/quarterly compliance reports to PM teams for the new violations across all investment policies.
  <br/>
  &bull; &nbsp; &nbsp;Support onshore teams by assisting them in post trade compliance monitoring activities across all the investment strategies.
  <br/>
  &bull; &nbsp; &nbsp;Assist in identifying the data governance and data reconciliation issues.
 </p>
 <p>
  Qualifications:
 </p>
 <p>
  &bull; &nbsp; &nbsp;Bachelor&rsquo;s degree with a preference to advanced degree or progression towards CFA/FRM/CAIA
  <br/>
  &bull; &nbsp; &nbsp;1+ years of relevant experience in operations within banking, trustees or asset management firms with an exposure towards rule coding.
  <br/>
  &bull; &nbsp; &nbsp;Knowledge of guideline monitoring or coding in compliance systems e.g., Charles River, Bloomberg, LZ Sentinel, Aladdin, Clearwater Analytics or Solvas Solutions would be an added advantage.
  <br/>
  &bull; &nbsp; &nbsp;Good to have experience in querying database and analyzing large data sets
 </p>
 ͏
 <ul>
  <li>
   <strong>
    Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
   </strong>
   <ul>
    <li>
     Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
    </li>
    <li>
     Assist clients with navigating around product menus and facilitate better understanding of product features&nbsp;
    </li>
    <li>
     Troubleshoot all client queries in a user-friendly, courteous and professional manner
    </li>
    <li>
     Maintain logs and records of all customer queries as per the standard procedures and guidelines
    </li>
    <li>
     Accurately process and record all incoming call and email using the designated tracking software
    </li>
    <li>
     Offer alternative solutions to clients (where appropriate) with the objective of retaining customers&rsquo; and clients&rsquo; business
    </li>
    <li>
     Organize ideas and effectively communicate oral messages appropriate to listeners and situations
    </li>
    <li>
     Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
    </li>
   </ul>
  </li>
 </ul>
 ͏
 <ul>
  <li>
   <strong>
    Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
   </strong>
   <ul>
    <li>
     Undertake product trainings to stay current with product features, changes and updates
    </li>
    <li>
     Enroll in product specific and any other trainings per client requirements/recommendations
    </li>
    <li>
     Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
    </li>
    <li>
     Update job knowledge by participating in self learning opportunities and maintaining personal networks
    </li>
   </ul>
  </li>
 </ul>
 ͏
 <strong>
  Deliver
  <br/>
 </strong>
 &nbsp;NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed
</div>


Analyst

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