is manager

University of Pennsylvania Health System

<div><p><b>Description</b>
</p>Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.<br>
<br>
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?<p><br>
Entity: Corporate Services</p>
<p>Department: IS-MDS</p>
<p>Location: 3535 Market St, 15th Floor</p>
<p>Hours: M-F, Daylight, Hybrid</p><p><br>
</p><p>The Program Manager, Applications, leads complex, multi-entity, and multi-discipline initiatives in a large, integrated healthcare information systems environment spanning acute and ambulatory care. The role oversees the full lifecycle of programs, products, and projects&mdash;including system selection, business case development, budgeting, staffing, implementation, transition to operations, and benefit realization. Programs often involve external vendors, consultants, and internal stakeholders across UPHS/PSOM operations and IT. The Program Manager is accountable for scope, timeline, budget, risk management, and successful delivery. The position may also supervise a small team of PMO staff (1&ndash;3 direct reports).</p><p><br>
</p><p>Accountabilities</p>
<p></p><ul><li>Demonstrates knowledge and application of Program / Product/ Projects in a complex healthcare information systems environment.</li><li>
Partner with business and clinical leaders to align technology solutions with operational goals.</li><li>
Demonstrates knowledge of healthcare operations and systems.</li><li>
Manage programs composed of multiple interdependent technology solutions and teams</li><li>
Evaluates, manages the development of, and implements custom and packaged software projects.</li><li>
Apply strong knowledge of healthcare operations, applications development, data structures, and system integration.</li><li>
Demonstrates the ability to work with business and clinical management at the highest levels of an organization.</li><li>
Demonstrates a working knowledge of applications development, database management and operating systems.</li><li>
Coordinates the activities and deliverables of project team(s) from various areas of an organization.</li><li>
Knowledgeable of the use of Project Management tools and methodologies (project plans, project charters, change control, TDR testing, command center planning, go live planning, etc.).</li><li>
Provide clear, audience-appropriate communication to executives, clinicians, and staff.</li><li>
Deliver strong quantitative and analytical insight into solution requirements, scope, and performance measures which includes ROI analysis, and benefit tracking.</li><li>
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures</li><li>
Other duties as assigned to support the unit, department, entity, and health system organization</li></ul><br>
<p></p>
<p></p><p>Minimum Requirements</p>
<p>Required Education and Experience</p>
<p></p><ul><li>Bachelor's Degree in Business, Healthcare or IT related discipline And 15+ years of progressive experience in a complex healthcare provider environment</li><li>
Or Master's Degree And 10+ years progressive experience in a complex healthcare provider environment is required</li><li>
10+ years demonstrated senior project leadership experience is preferred.</li><li>
5+ years demonstrated senior project leadership experience is preferred.</li><li>
10+ years demonstrated senior project leadership experience at Penn Medicine is preferred.</li></ul><p></p>
<p></p><p>Licenses, Registrations, and Certifications
</p><p></p><ul><li>PMP Project Management Professional is preferred.</li><li>
Epic certifications are preferred.</li></ul>
<p></p><p>Required Skills and Abilities</p>
<p></p><ul><li>Demonstrated leadership skills</li><li>
Must be strategic thinker</li><li>
Demonstrated experience leading complex, multi-entity, multi-discipline programs and projects in a large integrated healthcare information systems environment that includes acute and ambulatory providers</li><li>
Adept in the use of Project Management tools and methodologies (project plans, project charters, change control, TDR testing, command center planning, go live planning, etc.)</li><li>
Possesses demonstrable advanced communication and leadership skills and is adept at communicating to senior executives. Demonstrates strength in matching the level of status provided to the needs of the audience</li><li>
Demonstrates strong quantitative and analytical skills. In particular, analytical skills related to business and functional solution requirements and scope definition for large complex programs/projects. These skills are developed over time based on years of experience.</li><li>
Must be attentive to detail</li><li>
Knowledge of healthcare operations and data structures and the use of information system applications in the practicing healthcare environment</li><li>
Ability to work as part of a team</li><li>
Demonstrated ability to deal with confidential information</li><li>
Ability to navigate political landscape with internal and external stakeholders</li></ul><br>
<br>
<br>
<p></p>We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.<br>
<br>
Live Your Life's Work<p></p><p>
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.</p></div>

Corporate IS Program Manager

Baylor Scott & White Health

<div><p><b>JOB SUMMARY</b></p><p>
The Manager of Information Systems Applications provides people leadership and application delivery oversight for the Ambulatory &amp; Specialty Product Squad, supporting Epic and third-party applications across Ambulatory, Oncology, Transplant, Value-Based Care, and Research. Reporting to the Product Owner, this role manages an internal Epic project-focused team and serves as the primary IS partner responsible for vendor oversight and support delivery through outsourced managed services provider (MSP).</p><p>
This position is accountable for ensuring that all assigned applications &ndash; Epic and non-Epic &ndash; are well supported, issues are appropriately escalated, and managed services partners deliver consistent, high-quality outcomes. While not a technical build role, the manager must be able to engage effectively with vendors and stakeholders across Ambulatory &amp; Specialty application domains.</p><p><b>
ESSENTIAL FUNCTIONS OF THE ROLE</b><b>
</b></p><h3 class="jobSectionHeader"><b>People Leadership &amp; Internal Team Management</b></h3><ul><li> Provides direct people management for the internal Epic project team, including coaching, performance management, development, and engagement.</li><li> Ensures internal Epic resources are aligned to product priorities and delivery expectations as defined by Product Managers.</li><li> Supports a collaborative working model between internal Epic resources, Product Managers, and MSP teams.</li></ul><h3 class="jobSectionHeader"><b>
Application Support &amp; Delivery Oversight</b></h3><ul><li> Is accountable for the overall health, stability, and support of Ambulatory &amp; Specialty applications within the ambulatory and specialty portfolio.</li><li> Serves as the IS escalation point for application support issues impacting clinical and operational workflows.</li><li> Ensures incidents, service requests, and defects are triaged, prioritized, and resolved appropriately by MSP.</li><li> Monitors trends in incidents and recurring issues and works with vendors and product partners to drive resolution and improvement.</li></ul><h3 class="jobSectionHeader"><b>
Vendor &amp; Managed Services Governance</b></h3><ul><li> Acts as the primary IS management partner to MSP for ambulatory and specialty applications.</li><li> Provides oversight of MSP-delivered Epic application support and all other Ambulatory &amp; Specialty application support and project work.</li><li> Holds MSP accountable to SLAs, quality standards, and support expectations.</li><li> Leads issue escalation, risk management, and problem resolution in partnership with MSP leadership.</li><li> Participates in vendor performance reviews and continuous improvement discussions.</li></ul><h3 class="jobSectionHeader"><b>
Epic &amp; Third-Party Application Engagement</b></h3><ul><li> Maintains a working knowledge of Epic applications (including Ambulatory, MyChart, Beacon, Phoenix, Healthy Planet, and Hospice) and key third-party applications (ARIA, WellSky BioTherapies, VersaCare, BreezeSuite &amp; SentrySuite, Nexus 360, Iris) supporting ambulatory and specialty care.</li><li> Develops sufficient familiarity with third-party applications (e.g., ARIA) to effectively engage in support discussions, escalations, and prioritization conversations.</li><li> Partners with Product Managers and stakeholders to ensure support considerations are incorporated into product decisions.</li></ul><h3 class="jobSectionHeader"><b>
Operational &amp; Continuous Improvement Responsibilities</b></h3><ul><li> Ensures adherence to IS standards, support processes, and change management practices.</li><li> Identifies opportunities to improve application support delivery, vendor effectiveness, and stakeholder satisfaction.</li></ul><p><b>
KEY SUCCESS FACTORS</b></p><ul><li> Strong people leadership skills with experience managing application teams.</li><li> Demonstrated success operating in a <b>vendor-reliant, managed-services support model</b>.</li><li> Ability to effectively partner with vendors and escalate issues to drive resolution.</li><li> Comfort engaging across <b>Epic and third-party application ecosystems</b>; not limited to Epic-only roles.</li><li> Strong stakeholder management and communication skills in a clinical environment.</li><li> Willingness and ability to quickly learn unfamiliar third-party applications.</li></ul><div><b>
BENEFITS</b><br>
<br>
Our competitive benefits package includes the following<br>
<ul><li>Immediate eligibility for health and welfare benefits</li><li>401(k) savings plan with dollar-for-dollar match up to 5%</li><li>Tuition Reimbursement</li><li>PTO accrual beginning Day 1</li></ul>
Note: Benefits may vary based upon position type and/or level</div><p><b><br>
QUALIFICATIONS</b><br>
<br>
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification<br>
<br>
- EXPERIENCE - 5 Years of Experience<br>
- Hybrid expectation- on-site 1 day a week</p></div>

IS Applications Manager 1- Ambulatory & Specialty (Hybrid)

PALAZZO VERSACE DUBAI

<strong>Job Summary:</strong> <p>We are seeking a highly experienced and service-oriented <strong>Butler Manager</strong> to lead and manage the Butler team in delivering personalized and intuitive guest experiences. This role requires a dynamic leader with an exceptional eye for detail, impeccable standards, and a passion for delivering world-class luxury service. The ideal candidate will bring experience from ultra-luxury hospitality environments and possess excellent leadership, communication, and organizational skills.</p> <strong>Key Responsibilities:</strong> <ul><li><p>Oversee all aspects of the Butler service, ensuring seamless, anticipatory, and personalized guest experiences for VIPs, suites, and distinguished clientele.</p></li><li><p>Lead, coach, and mentor the Butler team, fostering a culture of excellence, discretion, and attention to detail.</p></li><li><p>Coordinate pre-arrival arrangements, in-room amenities, unpacking/packing services, and special requests.</p></li><li><p>Ensure flawless execution of guest itineraries, from airport greetings to room services and dining coordination.</p></li><li><p>Liaise closely with Front Office, Housekeeping, F&B, Concierge, and other departments to ensure cohesive and elevated guest service.</p></li><li><p>Maintain and update guest profiles, preferences, and histories to enhance future stays.</p></li><li><p>Handle guest feedback, requests, and complaints with poise and professionalism, ensuring timely resolution and follow-up.</p></li><li><p>Conduct daily briefings, training, and quality checks to maintain consistency and excellence in service delivery.</p></li><li><p>Ensure the appearance, grooming, and behavior of all Butlers reflects the hotel's luxury image.</p></li></ul><br> <strong>Requirements:</strong> <ul><li><p>Previous experience as a Butler Manager or Head Butler in a luxury 5-star hotel.</p></li><li><p>Proven leadership experience in managing a high-performing team.</p></li><li><p>Exceptional communication, interpersonal, and guest engagement skills.</p></li><li><p>Strong knowledge of luxury standards, etiquette, and personalized service.</p></li><li><p>Discreet, composed, and detail-oriented with the ability to multitask under pressure.</p></li><li><p>Fluency in English; additional languages are a plus.</p></li><li><p>Professional training in hospitality or certified butler training preferred.</p></li></ul>

Butler Manager

TECNIZY-GCAT GROUP

Overview <p>On behalf of one of our international clients, we are seeking a Mathods Manager (M / F) for a permanent position based in Al-Ula, Saudi Arabia.</p> Responsibilities <ul><li>Develop and implement construction methods and procedures tailored to the specific requirements of the project.</li><li>Ensure detailed work planning in collaboration with operational teams, ensuring compliance with deadlines and budgets.</li><li>Optimize resources and schedules to ensure efficient execution of the work.</li><li>Lead and support the resolution of production issues encountered on site.</li><li>Oversee implementation on the ground, ensuring compliance with quality and safety standards.</li><li>Actively participate in coordination meetings with internal and external stakeholders to ensure smooth communication and rapid problem resolution.</li><li>Ensure effective communication with construction teams and other departments involved in the project.</li></ul> Profil recherché <ul><li>years of experience in traditional underground construction works, with specific expertise in project management (M-O). Significant experience in complex countries such as the United States, Qatar, and Egypt is required.</li><li>A minimum of 3 to 5 years of experience in similar roles, with a good understanding of underground construction practices and project management methodologies.</li><li>Expertise in planning and implementing construction methods tailored to the specificities of underground projects.</li><li>Ability to mentor and train teams on best construction practices and ensure compliance with safety and quality standards.</li><li>Excellent communication and coordination skills with internal and external stakeholders.</li><li>Ability to work in complex and dynamic project environments, with a proven capacity to resolve on-site issues.</li><li>Proficiency in project management tools and planning software.</li></ul>

Methods Manager

Menards

<div><p><b>Why Work for Menards?</b></p>
<ul>
<li><b>Profit Sharing &amp; 401K, Paid Vacation &amp; Holidays</b></li>
<li><b>Team Member Discount</b></li>
<li><b>Highly collaborative work environment</b></li>
<li><b>Monday &ndash; Friday work week</b></li>
<li><b>Pay based on experience</b></li></ul><br>
<p></p>
<p><b>
POSITION SUMMARY:</b></p>
<div>
Menards is looking for a manager in our IS department to manage the teams that are responsible for delivery, reliability, ongoing maintenance, and operations, with accountability for production outcomes and system health for all aspects of the Menards.com website and Menards Mobile App. The ideal candidate for this position is a hands-on manager and mentor that excels at developing new talent, team building, managing projects, creating specifications, collaborating with business and technical teams, and thinking outside the box to propose new ideas and solutions. This role requires the person to consider security, redundancy, high availability, and performance at scale in the systems their team designs.</div>
<div></div>
<div>At Menards you will have the opportunity to manage in a collaborative, fast-paced environment where quality and guest satisfaction is paramount. This position will have the opportunity to work across teams, establish and drive IS team standards, and develop the foundational frameworks that are utilized across Menards IS.</div>
<div></div>
<div><b>PRIMARY RESPONSIBILITIES:</b></div>
<ul><li>Lead a staff of IT professionals and provide coaching and mentoring</li>
<li>Provide strategic and technical guidance to the Developer and Software Engineer team to lead to their deliverables</li>
<li>Own and oversee the overall design and architecture of the solutions being implemented within the team</li>
<li>Ensure adequate coverage for support, releases, and on-call responsibilities</li>
<li>Determine staffing needs; delegate work assignments to ensure support, maintenance and systems development is implemented according to specifications and standards</li>
<li>Work on continuous process improvement and progression of the department standards and procedures with continual education and training of the department staff</li>
<li>Ensure that sound testing procedures are in place and utilized for any production release of equipment or application</li>
<li>Responsible for the project planning, documenting and implementation within the department</li>
<li>Responsible for salary administration and performance monitoring of direct reports in coordination with the Director and CIO</li>
<li>Enforce the corporate and IS Security Guidelines and provide feedback for improvements to this policy</li>
<li>Ensure that team members are cross-trained in all application areas for which the team is responsible</li>
<li>Properly evaluate appropriate vendor proposals and negotiate best value in coordination with the Director</li>
<li>Build relationships with major consultants and vendors in order to facilitate key company initiatives</li>
<li>Communicate in a timely manner with customers, supervisors, staff and peers; produce all management reports accurately on time</li>
<li>Maintain current knowledge of new developments in the technology marketplace and communicate this knowledge appropriately; investigate options and help plan strategies to keep the company in the mainstream of information technology</li>
<li>Responsible for strategic guidance, professional development and performance of direct reports in coordination with the Director</li>
<li>Develop team leads into future managers; building sustainable leadership depth</li>
<li>Ensure sufficient systems capacity and processing capability for organizational needs</li>
<li>Follow and reinforce the &ldquo;Menards Values&rdquo; in all team members</li>
</ul>
<div></div><ul><li>Standards and Procedures:</li></ul>
<ul><li>Proactively recommend processes, standards and procedures to prevent problems</li>
<li>Identify problem trends early; develop and execute action plans to determine problems and implement; report any type of problems or potential problems to the appropriate management in a timely manner</li>
</ul>
<div></div><ul><li>Project Management:</li></ul>
<ul><li>Plan and present strategy to meet the current and future needs of respective business areas and review with business user</li>
<li>Ensure that project is correctly planned according to established methodologies and standards</li>
<li>Ensure that project work plan is followed and is updated to ensure customer requirements are met in a timely manner and within allocated budget</li>
<li>Maintain contact and communication with users, appropriate IS team members, directors and upper-level management</li>
</ul>
<div></div><ul><li>Project Standards and Procedures:</li></ul>
<ul><li>Enforce all company and departmental standards and procedures to develop and support projects</li>
<li>Coach and teach staff in proper use, continuous improvement and ongoing implementation of IS Standards and Procedures</li>
<li>Responsible for all quality assurance of projects and project team members' assignments</li>
<li>Balance scope, timeline, and technical risk to meet business outcomes</li>
</ul>
<div></div><ul><li>Security and Confidentiality:</li></ul>
<ul><li>Responsible for overall data security, confidentiality and prevention of unauthorized attempts to obtain corporate information, corporate assets or access to restricted areas; report all incidents to management</li>
<li>Create and require non-disclosure agreements when applicable</li>
</ul>
<div></div><ul><li>Development &amp; Support:</li></ul>
<ul><li>Maintain an in-depth knowledge of the user&rsquo;s operations and key business rules to facilitate communication regarding requirements</li>
<li>Meet with business users to evaluate and assess customer satisfaction</li>
<li>Ensure Service Level Agreements are developed and met</li>
<li>Analyze user enhancements and maintenance requests, determine priorities and possible solutions and assign resources to complete necessary changes</li>
<li>Ensure Team Leaders and other IS Professionals develop test plans and thoroughly test and debug all programs prior to implementation</li>
<li>Provide technical guidance and escalation support as needed</li>
</ul>
<div></div><ul><li>Other:</li></ul>
<ul><li>Other tasks as assigned by the supervisor</li>
</ul>
<div></div><div><b>POSITION REQUIREMENTS:</b></div>
<ul><li>Bachelor&rsquo;s or Associate&rsquo;s degree in a Computer Science, Computer Programming or MIS related field OR Equivalent work experience</li>
<li>5+ years of experience in IS</li>
<li>2+ years of management experience</li>
<li>Experience operating production systems at scale</li>
<li>Familiarity with CI/CD pipelines, automated testing, and release management</li>
<li>Understanding of availability, monitoring, and incident response processes and tooling</li>
<li>Excellent supervisory, management, and performance management skills; interpersonal skills; customer service skills; organizational skills; project management skills and knowledge of project management tools; and verbal and written communication skills</li>
<li>Excellent analytical skills for problem determination and resolution</li>
<li>Ability to successfully negotiate with vendors to provide service to the corporation</li>
<li>Excellent object-oriented analysis and design skills, preferably in Java</li>
<li>Solid knowledge of SQL, and object relational database design concepts and practices</li>
<li>Must work within designated normal office hours assigned or required by work</li>
<li>May be required to work overtime and provide on call support, including weekends and holidays</li>
<li>Required to carry cell phone at all times</li></ul></div>

IS Menards.com Systems Manager

Genpact

<p></p><div><div><div>Ready to shape the future of work?<br>
At Genpact, we don&rsquo;t just adapt to change&mdash;we drive it. AI and digital innovation are redefining industries, and we&rsquo;re leading the charge. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, is an example of how we&rsquo;re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges.<br>
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquo;s shaping the future, this is your moment.<br>
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions &ndash; we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.<br>
Inviting applications for the role of Manager, Accounts Payable<br>
If you are an accounting graduates with relevant accounting experience and a sound knowledge of end to end accounts payable process. Have you handled a team size of ~50 people - then this role is for you. In this role, you shall be responsible for work on strict deadlines, in a fairly high pressure business environment while being an outstanding teammate.<br>
Responsibilities<br>
<ul><li>As a project lead, you will be responsible for Account Payables operations team</li><li>You are accountable for Accounts Payable process which involves activities like Document management, Invoice processing, Trade and Non-Trade (EDI &amp; Non-EDI), vendor maintenance, Database corrections of vendor information, Intercompany Non Trade payments and handling exceptions</li><li>You should set up and supervise vendor master file, Payments, T&amp;E Processing and Audits, External Regulatory reporting, Helpdesk, Statement Auditing, Escheatment Function, VAT and Other Special Processes</li><li>Work on Multiple ERP, Systems and Manual Intensive nature of Work</li><li>You are responsible for the completion of all activities within the agreed time and of quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable.</li><li>Ensure client happiness and successful external &amp; internal audits</li><li>You should be open to work in any shift as per the business requirement</li><li>Collaborate with team members on organization and open case resolution.</li><li>Serve as the primary point of contact for shared service groups including new acquisitions, providing training and dedicated support with respect to their various business needs.</li></ul>
Qualifications we seek in you!<br>
Minimum Qualifications<br>
<ul><li>Relevant years of Experience in AP domain</li><li>Good understanding of large ERP systems, preferably SAP</li><li>Good knowledge of general accounting principles, regulatory standards and compliance requirements</li><li>Relevant Experience in Accounts Payable Domain.</li><li>Excellent analytical, problem solving and decision-making skills</li><li>Customer focused with effective verbal and written communication skills</li><li>Excellent verbal and written communication skills.</li></ul></div><div>
Preferred Qualifications/ Skills<br>
<ul><li>Quick learner and self-starter, capable of working independently or collaboratively.</li><li>Detail oriented and the ability to maintain a high level of accuracy.</li><li>Demonstrated ability to analyse information, think critically, and solve problems.</li></ul></div><div>
Why join Genpact?<br>
<ul><li>Be a transformation leader &ndash; Work at the cutting edge of AI, automation, and digital innovation</li><li>Make an impact &ndash; Drive change for global enterprises and solve business challenges that matter</li><li>Accelerate your career &ndash; Get hands-on experience, mentorship, and continuous learning opportunities</li><li>Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.<br>
Let&rsquo;s build tomorrow together.<br>
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.<br>
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div><p></p><p><br>
JobManager</p><p>
Primary LocationIndia-Gurugram</p><p>
ScheduleFull-time</p><p>
Education LevelBachelor's / Graduation / Equivalent</p><p>
Job PostingDec 29, 2025, 5:34:23 AM</p><p>
Unposting DateOngoing</p><p>
Master Skills ListOperations</p><p>
Job CategoryFull Time</p></div>

Manager-AP

Foodics

<p></p><div><p><b>Who Are We❓</b></p><p>
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p><p><b>
The Job in a Nutshell</b></p><p>
We are seeking a Sales Expansion Manager to drive the adoption of Foodics products and services within our existing customer base. This role involves leading a tele-sales team to execute strategic outbound initiatives aimed at generating incremental revenue from current clients.</p><h3 class="jobSectionHeader"><b>
Main Task &amp; Responsibilities</b></h3><ul><li><ul>
<li>Manage an outbound tele-sales team to identify opportunities to expand the penetration of Foodics Products among existing customers (e.g., Foodics Pay, Foodics Online)</li>
<li>Set up processes and KPIs to track and optimize the performance of the team members (e.g., Calls conducted, Conversion rate, etc.)</li>
<li>Lead the expansion efforts of newly launched Foodics products towards existing customers</li>
<li>Collaborate with higher management to establish and execute sales targets countrywide</li>
<li>Work closely with internal teams to ensure smooth processing of expansion sales</li>
<li>Forecasting annual, quarterly, and monthly sales</li>
<li>Assisting sales personnel in their techniques</li>
<li>Developing specific strategies to ensure growth both long and short-term</li>
</ul></li></ul><p></p><p><b>What Are We Looking For❓</b></p><ul><li><ul>
<li>5+ years sales experience in SaaS / FMCG / F&amp;B / FinTech industry</li>
<li>Experience in managing a high-performance tele-sales team previously with at least 5 people or more</li>
<li>Track record of consistently achieving quota in past positions</li>
<li>Experience in working with Customer Relationship Management (CRM) systems;</li>
<li>Excellent analytical and problem-solving skills</li>
<li>Must have strong and excellent English &amp; Arabic communication skills</li>
<li>Self-starter with the ability to work independently across functional groups and on multiple initiatives simultaneously</li>
<li>Must be flexible to work in a fast-paced and evolving environment</li>
</ul></li></ul><p></p><p><b>What We Offer You❗</b></p><p>
We believe you will love working at Foodics!</p><ul><li><ul>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></li></ul></div><p></p>

Pay Expansion Manager

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