it analyst

World Bank

<div><p><b>IT Analyst</b></p>
<div><div><div><div><b>Job #:</b></div> <div>req34681</div>
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<div><div><b>Organization:</b></div> <div>World Bank</div>
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<div><div><b>Sector:</b></div> <div>Information &amp; Communication Technology</div>
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<div><div><b>Grade:</b></div> <div>GE</div>
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<div><div><b>Term Duration:</b></div><div> 3 years 0 months</div></div><br>
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<div><b>Recruitment Type:</b></div> <div>Local Recruitment</div>
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<div><div><b>Location:</b></div> <div>Chennai,India</div>
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<div><div><b>Required Language(s):</b></div>
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<div></div><div><div><b>Preferred Language(s):</b></div>
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<div></div><div><div><b>Closing Date:</b></div> <div>11/7/2025 (MM/DD/YYYY) at 11:59pm UTC</div>
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</div></div><p><b>Description</b></p><p></p><p>
Do you want to build a career that is truly worthwhile? Working at the World Bank gives a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities &ndash; the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. For more information, Visit www.worldbank.org.</p><p><b><br>
ITS (Information and Technology Solutions) Vice Presidency Context:</b></p><p><br>
ITS Vice Presidency Context:</p><p><br>
The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations.<br>
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</p><p>Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.</p><p><br>
ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment &amp; effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.<br>
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Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.</p><p><br>
The ITS mission is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. ITS is on an Agile transformation journey, reshaping all aspects of the operating model to increase and accelerate value creation.</p><p><b><br>
ITSRA Context</b></p><p><br>
The Risk Application Portfolio supports various business units within IFC. It maintains and develops IT solutions for its clients. The ITSRA (ITS Risk Analytics) department at IFC provides core IT infrastructure and business application services to the IFC headquarters in Washington, D.C. and its country offices. Our IT strategy is designed to align IT initiatives with the WBG business strategy and with the overarching objective of ensuring that users have uniform and easy access to information and systems, both from Washington and country offices.<br>
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</p><p><b>Duties and Accountabilities:</b></p><p><br>
This position is for a highly motivated, detail-oriented professional with experience in application and reporting solutions analysis and development. The ideal candidate will be an independent contributor, with in-depth expertise in business interaction, documenting business and technical use cases and experience in the development of data, reporting and analytics platforms and other technology solutions including Azure Cloud, Python, MS SQL &amp; Oracle, Dremio and Power BI. Expertise in agile development methodology and understanding in financial risk and capital markets is preferred.</p><p><br>
The individual will act as an IT Analyst for the various IT solutions being built and supported by the ITSRA unit using different technology stacks as mentioned above. The individual will be part of the development team at offshore Chennai, India.<br>
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</p><p>General duties and accountabilities include, but are not limited to the following:</p><ul><li><br>
Work with business users to gather and analyze business requirements and convert business needs into technical requirements and effective business systems solutions.</li><li><br>
Prioritize requirements based on business needs.</li><li><br>
Develop detailed business use cases, technical specifications, and technical documentation.</li><li><br>
Identify and document non-functional requirements.</li><li><br>
Plan and lead the offshore development effort. Keep track of ongoing work, action items and follow-up to completion.</li><li><br>
Closely work with onsite IT counterparts and business teams to understand the business and technical context and requirements.</li><li><br>
Design and develop applications and reporting solutions on Azure cloud platforms using Python, Dremio, Power BI/Tableau and other standard enterprise technologies.</li><li><br>
Develop solutions using Agile software development processes. Develop detailed business process maps, data flow diagrams and flowcharts.<br>
</li><li>Data analysis, data source identification and data mapping.</li><li><br>
Develop software components (Oracle/PLSQL/Python etc.)</li><li><br>
Develop and enhance data interfaces and data lake repositories.<br>
</li><li>Design, plan and lead/coordinate testing efforts.</li><li><br>
Develop test cases, conduct unit, system, stress, integration, and/or user testing to ensure requirements are met.</li><li><br>
Determine, evaluate, and resolve issues/errors on different test environments and on production (as needed)</li><li><br>
Gather, evaluate, organize, and maintain information/ in compliance with the Bank's information security and audit requirements.</li><li><br>
Work closely with Infrastructure teams e.g., Windows, Web Administration, Network Operations, Infrastructure Platforms, Mobility, Database, Security Administration to define deployment architecture and capacity planning for any new environment / Landscape and any critical issue resolution.</li></ul><p><br>
- Vendor Contractor Management - Coordinate with contractors from one or more vendor partners and ensure timely delivery with required quality.</p><ul><li><br>
Stay abreast of new technologies offering improvements in efficiency and effectiveness.</li></ul><p></p><p><b>
Selection Criteria</b></p><p></p><ul><li>Bachelor&rsquo;s or master&rsquo;s degree in finance, Computer Science, business administration or related field 6+ relevant work experience.</li><li><br>
Industry certification or academic credentials in any one of the agile software development methodologies is a must.</li><li><br>
A good understanding of capital markets, financial risk management business domain.</li><li><br>
Good working knowledge of Agile scrum/SAFe and Azure Devops is a must.</li><li><br>
Familiarity with Azure Boards.</li><li><br>
Experience developing solutions using Python, MS SQL, and Oracle, Dremio and Tableau/Power BI.</li><li><br>
Experience developing solutions using Azure cloud infrastructure.</li><li><br>
Good understanding of key security concepts for applications on the cloud.</li><li><br>
Good understanding and hand-on experience developing/delivering solutions using Agile development methodology and DevOps.<br>
</li><li>Hands-on experience using SQL to query and analyze data.</li><li><br>
Experience working with Azure Services like Azure Data Factory, Logic App, Azure Functions, Azure SQL DB, ADLS, Blob Storage is a plus.</li><li><br>
Ability to identify data needs, quality rules and lineage.</li><li><br>
Strong process analysis skills and ability to suggest improvements for efficiency and effectiveness of solutions based on industry best practices.</li><li><br>
Proven conceptual, analytical, and judgmental skills.</li><li><br>
Good team player and collaborator.</li><li><br>
Excellent verbal and written communication skills and ability to communicate well with all stakeholders at all levels, technical as well as non-technical stakeholders.</li><li><br>
Ability to collaborate directly with clients and management without supervision and to facilitate and navigate discussions with stakeholders to ensure clarity, prioritization, and consensus.</li><li><br>
Excellent personal organization skills and ability to take things to closure without follow-ups.</li></ul><p></p><p><b>
WBG Culture Attributes:</b></p><p>
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.<br>
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
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3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.</p><p>
World Bank Group Core Competencies</p><p><i>
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.</i></p><p><i>
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.</i></p><p><i>
Learn more about working at the </i><i>World Bank</i><i> and </i><i>IFC</i><i>, including our values and inspiring stories.</i></p></div>

IT Analyst

AL TAIF

<div>
 <strong>
  About AL TAIF
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  <br/>
 </strong>
 We are the leading provider of maintenance, repair and overhaul services, and comprehensive lifecycle support for land platforms, heavy utility vehicles and ground support equipment. We empower our customer to focus on its missions, confident that its land-based platforms and systems, warfighters and other personnel are in optimal condition to operate at peak performance.
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  Major Duties And Responsibilities
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  <br/>
 </strong>
 <ul>
  <li>
   Collaborate with other IT section personnel to resolve issues and ensure solutions are viable.
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   Identify options for potential solutions to IT issues and assess them for both technical and business suitability.
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   Conduct regular reviews of IT systems and generate reports on efficiencies and improvement areas.
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   Identify the organisational need for new applications and prepare technical specifications as a roadmap for software development.
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   Evaluate, test and recommend new opportunities for enhancing company software, hardware and IT processes.
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   Submit reports to the relevant department heads and senior management when necessary.
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   Provide instructions and training to staff when necessary.
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  <li>
   Attend regular internal and external meetings to provide updates on the progress of IT tasks and to present to users the application solutions being proposed.
  </li>
  <li>
   Keep system stakeholders informed on issues and progress.
  </li>
  <li>
   Design KPI dashboards and other web related reports.
  </li>
  <li>
   Assist in preparing specifications and user requirements. Encode, test, debug and document programs for relatively straightforward or small projects.
  </li>
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   Ensure all IT property is maintained in a serviceable condition, routinely inventoried and safeguarded.
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   Maintain the confidentiality and security of all company information.
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   Support other members of the IT section in fulfilling their roles.
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   Ensure compliance with all safety, housekeeping and environmental directives.
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   Perform other duties as required by their line manager and the Manager, IT and Digitalisation.
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  </li>
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  Minimum Qualifications
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 </strong>
 <ul>
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   Bachelor's degree in computer science, information systems or a related discipline required. Master's degree preferred, or Equivalent years of Experiences in same field
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   A minimum of four to five years of experience in an IT Applications role is required.
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   Certifications in SAP, IBM, MAXIMO, Microsoft and/or Oracle are an advantage.
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   The ability to implement best practise standards, and maintain the network applications and security is preferred.
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   Knowledge of LANs, WANs, VOIP and telecommunications is required.
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   The ability to work analytically and independently, as well as with a team is preferred
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   Have, or be able to obtain a valid UAE driver&rsquo;s license.
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   <br/>
  </li>
 </ul>
 #ALTAIF
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Parker Hannifin

<div><p><b>Parker Hannifin</b>
</p><p>At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.
</p><p></p><p>As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker&rsquo;s goal of addressing the world&rsquo;s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.
</p><p></p><p>This position is subject to meeting U.S. Export Compliance and/or U.S. Government Contracting Citizenship eligibility requirements.</p><p>
</p><p>Position Summary:
</p><p></p><p>The Digital and IT Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Leads limited scope projects using information technology to enable business improvement and perform critical analysis under limited supervision.</p><p>
</p><p>Essential Functions:
</p><ul><li>Provides analytical advice and direction for application and technology that impacts business operations; Understands how applications and technologies impact the business
</li><li>Analyze and apply Enterprise data to make recommendations / modifications to streamline &amp; simplify processes while reducing operating costs
</li><li>Develops and deploys appropriate Digital and Information Technology solutions
</li><li>Establishes and develops procedures for proper utilization of Digital and IT technology
</li><li>Develops and delivers training to support process changes and new technology introductions
</li><li>Evaluates and modifies existing technology to allow for changes in business requirements or equipment configurations Overnight travel to remote locations to assist in the implementation of technical solutions as needed
</li><li>Provide after-hour technical support as needed Assist in training and mentoring new team members</li><li>May support lean and high performance team initiatives</li></ul><p>
</p><p>This position may be assigned (but is not limited to) one of the following key information technology disciplines and/or services:
</p><p>Application Programming
</p><p>Software Support
</p><p>Database Administration
</p><p>PC Support
</p><p>LAN/WAN Support
</p><p>Help Desk
</p><p>Engineering Systems
</p><p>IT Security
</p><p>Business Systems (MSS, JDE, SAP or other related technology)</p><p>
</p><p>Qualifications:
</p><ul><li>Bachelor&rsquo;s degree in computer science, information systems, or related area
</li><li>2+ years related IT experience
</li><li>Proficient in Microsoft Office tools
</li><li>Excellent written and verbal communication and collaboration skills
</li><li>Demonstrated leadership aptitude, learning agility, and adaptability
</li><li>Strong interpersonal skills, relates well with all levels of the organization
</li><li>Ability to establish own priorities and adapt to changing priorities
</li><li>Demonstrates ability to manage projects</li></ul><p>
</p><p>Additional Comments:
</p><p>The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.</p><p><b>
Pay, Benefits, Work Schedule</b>
</p><p><b>Competitive Compensation</b></p><ul><li>
Pay Range: $83250 to $138550 annually</li><li>
Participation in Annual Incentive Program</li></ul><p><b>
Benefit &amp; Retirement Plans
</b></p><p>Parker offers competitive benefit programs, including:</p><ul><li>
Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
</li><li>401(k) Plan with company matching contributions at 100% of the first 5% of pay.</li><li>
Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.</li><li>
Career development and tuition reimbursement.</li><li>
Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.</li><li>
Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.</li>
Paid Time Off and Company-Paid Holidays.<br>
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</li></ul><p><b>Equal Employment Opportunity</b>
</p><p>Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import &amp; export regulations.<br>
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(&ldquo;Minority / Female / Disability / Veteran / VEVRAA Federal Contractor&rdquo;)</p><p>
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees &amp; Job Applicants | U.S. Equal Employment Opportunity Commission</p></div>

Digital & IT Analyst

Caterpillar

<div><p><b>Career Area:</b></p>
Technology, Digital and Data<p><b>
Job Description:</b></p><p><b>
Your Work Shapes the World at Caterpillar Inc.
</b></p><p>When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><p><b>
Your Impact Shapes the World at Caterpillar Inc</b></p><p>
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><p><b>
Job Summary</b></p><p>
Caterpillar is seeking an <b>IT Analyst Applications join PLM NPI -CAT IT Division.</b></p><p>
The incumbent would require proficiency in developing and supporting customized engineering application solutions and would work both independently and with a cooperative team on complex projects that span engineering applications. The incumbent would contribute real value by developing, integrating, and/or supporting in-house applications.</p><p>
The preference for this role is to be based out of <b>Bangalore &ndash; Caterpillar PSN</b></p><p><b>
What you will do</b></p><ul><li>
Performs duties with some supervision.</li><li>
Works directly on application/technical problem identification and resolution</li><li>
Works on complex modules that may be used by one or more programs or applications.</li><li>
Works on projects that may span multiple functional areas.</li><li>
Development of major application modules and programs.</li><li>
Participates in integrated testing and user acceptance of application and system components.</li><li>
Fully knowledgeable of programming languages appropriate to the platform supported, program design and specification development, programming logic, logic diagrams, basic system analysis techniques, testing, debugging, documentation standards, file design, storage, and internal systems.</li><li>
Designs and implements processes, or process improvements.</li></ul><p><b>
What you will have
</b></p><ul><li>Bachelor&rsquo;s degree in computer science or engineering, technical certification or equivalent experience</li><li>
Proficient in C++</li><li>
Experience with CAD software packages</li><li>
Experience customizing CAD software packages (e.g. Creo, NX, etc.)</li><li>
Experience implementing software solutions utilizing 3rd party API&rsquo;s</li><li>
Experience with source code management tools (e.g. SVN, Git, etc)</li><li>
Experience using Visual Studio, Eclipse, and other development environments</li><li><b>
This position requires candidate to work a 5-day -a -week schedule in the office</b></li></ul><p><b>
Skills desired:</b></p><p><b>
Core Application Systems:</b></p><ul><li>
Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.</li></ul><p><b><br>
Problem Solving:
</b></p>Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.<br>
<ul><li>
</li></ul><p><b>Implementation:</b></p><ul><li>
Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).</li></ul><p><b><br>
Requirements Analysis:</b></p><ul><li>
Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.</li></ul><p><b><br>
System Testing:</b></p><ul><li>
Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.</li></ul><p><b><br>
Technical Troubleshooting:</b></p><ul><li>
Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.</li></ul><p><b>
What you will get:</b></p><ul><li>
Work Life Harmony</li><li>
Earned and medical leave.</li><li>
Relocation assistance</li></ul><p><b>
Holistic Development</b></p><ul><li>
Personal and professional development through Caterpillar &lsquo;s employee resource groups across the globe</li><li>
Career developments opportunities with global prospects</li></ul><p><b>
Health and Wellness</b></p><ul><li>
Medical coverage -Medical, life and personal accident coverage</li><li>
Employee mental wellness assistance program</li></ul><p>
<b>Financial Wellness</b></p><ul><li>
Employee investment plan</li><li>
Pay for performance -Annual incentive Bonus plan.</li></ul><p>
<b>Additional Information:</b></p><p><b>
Caterpillar</b> is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers</p><p><b>
Posting Dates:</b></p>
October 23, 2025 - November 5, 2025<p>
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply</p><p>
Not ready to apply? Join our Talent Community.</p></div>

IT Analyst Applications

Puredot.

<p>IT Analyst</p><p>US IT Process</p><p>Email marketing</p><p>Back office support</p><p>IT Operations and recruitment support</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Entry level IT Analyst

Mott MacDonald

<div><div><div><div><div><div><div><b>Location</b></div>
<div>Bengaluru, India</div>
</div><div><div><b>Country</b></div>
<div>India</div>
</div><div><div><b>Contract type</b></div>
<div>Permanent</div>
</div><div><div><b>Work pattern</b></div>
<div>Full Time</div>
</div><div><div><b>Market</b></div>
<div>Various</div>
</div><div><div><b>Discipline</b></div>
<div>Information technology</div>
</div><div><div><b>Job ref</b></div>
<div>11847</div>
</div><div><div><b>Recruiter contact</b></div>
<div>Supriya Yadavalli</div></div></div><p></p><div><br>
</div></div></div></div><div><div><div><div><div><p><b>Mott MacDonald </b>is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future.</p><p><br>
We are a team of over 20,000 experts working across the world in more than 50 countries.<br>
We are proud to be part of an ever-changing global industry, delivering transformative work that&rsquo;s defining our future. It&rsquo;s our people who power that performance. As an employee-owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support.</p><p><br>
Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you&rsquo;ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be <b>brilliant</b>.</p><p></p><p><b><br>
Job Description:</b></p><p></p><div><p><br>
Working as a IT Service Analyst you will be the first point of contact for all employees seeking to resolve IT issues within the platform. Speedy and intelligent resolution of IT incidents is the key to ensuring that Mott MacDonald can deliver on its promises to its clients.</p></div><p></p><div><p><br>
Key duties and responsibilities include:</p></div><p></p><div><ul><li><p><br>
Provide a single point of contact for our employees and confidence that we are actively addressing their IT issues.</p></li></ul></div><div><ul><li><p>
Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication.</p></li></ul></div><div><ul><li><p>
Provide clear updates in the IT Service Management Tool (Service Now) to enable us to work seamlessly across teams and time zones to provide a frictionless experience for our employees.</p></li></ul></div><div><ul><li><p>
Continually update the knowledge base to reduce resolution times for future incidents.</p></li></ul></div><div><ul><li><p>
Identify problems through analysing incident patterns and suggest enhancements to continually improve our services.</p></li></ul></div><div><ul><li><p>
Understand the critical needs of the business and escalate urgent issues to minimise the impact to the business and employee productivity.</p></li></ul></div><div><ul><li><p>
Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance.</p></li></ul><p></p><p><b><br>
Candidate Specification:</b></p><p></p><div><p><br>
Essential</p></div><div><div><ul><li><p>
Providing product ownership as a subject matter expert for products in the portfolio of services provided by the Productivity Applications Team, with an emphasis on the components of the ServiceNow product.</p></li></ul></div><div><ul><li><p>
To take ownership of selected products and services within the ServiceNow portfolio and develop long-term strategies for those services.</p></li></ul></div><div><ul><li><p>
Proactively seek out information from the ServiceNow Community to ensure that we are aware of the roadmap for the ServiceNow product suite.</p></li></ul></div><div><ul><li><p>
Ensure compliance with Mott MacDonald standards, policies, and regulations. To work effectively with the Change Manager to ensure change does not happen outside of the Change Control process.</p></li></ul></div><div><ul><li><p>
In-depth experience of working in an IT Service Desk or Applications team.</p></li></ul></div><div><ul><li><p>
Broad knowledge of Productivity Applications, especially ServiceNow components, including but not limited to:</p></li></ul></div><div><ul><li><p>
IT Service Management</p></li></ul></div><div><ul><li><p>
IT Operations Management</p></li></ul></div><div><ul><li><p>
IT Asset Management</p></li></ul></div><div><ul><li><p>
ServiceNow DevOps</p></li></ul></div><div><ul><li><p>
IT Workflows</p></li></ul></div><div><ul><li><p>
Employee Workflows</p></li></ul></div><div><ul><li><p>
Experience of IT service management processes</p></li></ul></div><p></p><div><p><br>
Desirable</p></div><div><ul><li><p>
Good experience in a Productivity Applications team as part of a multinational organisation</p></li></ul></div><div><ul><li><p>
Experience of ServiceNow, in particular:</p></li></ul></div><div><ul><li><p>
Architecture</p></li></ul></div><div><ul><li><p>
Licensing</p></li></ul></div><div><ul><li><p>
Permissions</p></li></ul></div><div><ul><li><p>
Data segregation</p></li></ul></div></div><div><div><ul><li><p>
Experience of ServiceNow modules, in particular:</p></li></ul></div><div><ul><li><p>
Incident</p></li></ul></div><div><ul><li><p>
Task</p></li></ul></div><div><ul><li><p>
Problem</p></li></ul></div><div><ul><li><p>
Change</p></li></ul></div><div><ul><li><p>
Membership of the ServiceNow Community or similar vendor organization</p></li></ul></div><div><ul><li><p>
Experience in product or service ownership</p></li></ul></div><div><ul><li><p>
Experience in being a subject matter expert for a product or service</p></li></ul></div><div><ul><li><p>
Basic Project Management skills</p></li></ul></div><div><ul><li><p>
Basic Business Analysis skills</p></li></ul></div><div><ul><li><p>
Application development skills</p></li></ul></div><div><ul><li><p>
ServiceNow certifications</p></li></ul></div><p></p><div><p><br>
Formal Education &amp; Certificates</p></div><p></p><div><ul><li><p><br>
MCSA or MCSE or relevant certification in Microsoft Office 365 is desirable</p></li></ul></div><div><ul><li><p>
Business Analysis Diploma or equivalent is desirable</p></li></ul></div><div><ul><li><p>
PRINCE 2 Foundation level is desirable</p></li></ul></div><div><ul><li><p>
ITIL V3 foundation is desirable</p></li></ul></div><div><ul><li><p>
ServiceNow Administrator Certification</p></li></ul></div></div></div><br>
<p></p>
<p><b>Flexible working</b><br>
At Mott MacDonald, we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.</p><p></p><p><b><br>
Our benefits package is designed to enhance your experience:
</b></p><ul><li>Agile working</li><li>
Critical illness and compassionate leave</li><li>
Paternity Leave</li><li>
Group term life insurance, and Group medical insurance coverage</li><li>
Career mobility options</li><li>
Short and Long-term global employment opportunities</li><li>
Global collaboration and knowledge sharing</li></ul></div></div></div></div></div></div>

IT Analyst - Microsoft Applications

JASARA PMC

JASARA PMC is looking for a skilled IT Business Analyst to join our team. In this position, you will act as a bridge between the IT department and business units, gathering requirements and translating them into effective IT solutions that align with organizational objectives. As the IT Business Analyst, you will play a crucial role in driving process improvements and ensuring that technology initiatives meet the needs of the business.
<br><br>
<b>Responsibilities::</b><br>
<ul>
<li>Collaborate with stakeholders to understand their business needs and gather detailed requirements for IT projects.</li>
<li>Analyze and document current business processes and workflows to identify areas for improvement.</li>
<li>Translate business requirements into functional specifications for IT teams.</li>
<li>Facilitate meetings, workshops, and presentations to gather information and foster stakeholder engagement.</li>
<li>Work with IT teams to design and implement technology solutions that enhance operational efficiency.</li>
<li>Conduct system testing and validation to ensure that delivered solutions meet business expectations.</li>
<li>Provide ongoing support and training to users on new systems and processes.</li>
<li>Monitor project progress and assist in change management efforts to ensure successful adoption of new technologies.</li>
<li>Stay informed about industry trends and best practices in business analysis and technology.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li>
<li>Experience as a Business Analyst in an IT environment.</li>
<li>Strong understanding of business processes, requirements gathering, and analysis methodologies.</li>
<li>Proficiency in business analysis tools and techniques, including process modeling and documentation.</li>
<li>Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Experience with project management methodologies is a plus.</li>
<li>Familiarity with IT systems and software development processes.</li>
<li>Relevant certifications (e.g., CBAP) are advantageous.</li>
</ul>


IT Business Analyst

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