it asset manager

DXC Technology

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Command Center Operations Oversight
  </li>
  <li>
   Oversee 24x7 operations of the Enterprise Command Center, ensuring end-to-end visibility of infrastructure, applications, and business transactions.
  </li>
  <li>
   Guide Command Center analysts to perform proactive event triage, correlation, and escalation following established SOPs.
  </li>
  <li>
   Intervene in critical situations to ensure swift containment, escalation, and restoration of services.
  </li>
  <li>
   Solve operational bottlenecks and coordination issues across technical and vendor teams.
  </li>
  <li>
   Ensure effective shift handovers, daily operations reports, and centralized dashboards for management visibility.
  </li>
  <li>
   Incident &amp; Problem Management (Oversight Role)
  </li>
  <li>
   Ensure consistent adherence to Incident and Problem Management frameworks across shifts.
  </li>
  <li>
   Oversee the Major Incident process, ensuring rapid engagement of resolver groups and timely communication to stakeholders.
  </li>
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   Intervene and guide incident managers during crisis events to ensure accurate impact analysis and prioritization.
  </li>
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   Validate the quality of Root Cause Analyses (RCAs) and confirm implementation of preventive actions.
  </li>
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   Review and report operational metrics such as MTTA, MTTR, and incident recurrence to leadership.
  </li>
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   Change Management (Guidance Role)
  </li>
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   Oversee the organizational Change Management process to ensure effective planning, risk assessment, and communication.
  </li>
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   Chair or support CAB, DCAB, TCAB, Cyber -security CAB meetings to validate change readiness and Command Center visibility.
  </li>
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   Monitor and report all changes that may affect production services, ensuring synchronization with DR and release calendars.
  </li>
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   Guide teams to minimize change-related incidents through better testing and communication practices.
  </li>
  <li>
   IT Asset Management (ITAM) Oversight
  </li>
  <li>
   Supervise IT Asset Management activities ensuring accuracy, traceability, and compliance throughout the asset lifecycle.
  </li>
  <li>
   Ensure synchronization between ITAM, CMDB, and monitoring systems to maintain an up-to-date operational picture.
  </li>
  <li>
   Oversee and validate license compliance, asset tagging, and configuration baselines for audits and service impact assessments.
  </li>
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   Report on asset utilization, lifecycle health, and gaps that may affect operational readiness.
  </li>
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   Service Level Management
  </li>
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   Guide and ensure adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) across all services.
  </li>
  <li>
   Validate and report monthly service performance, uptime, and restoration metrics to management and stakeholders.
  </li>
  <li>
   Oversee tracking of SLA breaches, identify root causes, and guide service owners toward improvement actions.
  </li>
  <li>
   Ensure proactive monitoring and trending of performance indicators that could lead to potential SLA violations.
  </li>
  <li>
   Support Service Review Meetings with factual reports and recommendations for improvement.
  </li>
  <li>
   Business Continuity &amp; Disaster Recovery Alignment
  </li>
  <li>
   Ensure Command Center readiness for Disaster Recovery (DR) and Business Continuity (BCP) exercises.
  </li>
  <li>
   Coordinate DR scheduling and readiness reviews with application, infrastructure, and change teams.
  </li>
  <li>
   Oversee and report the Command Center&rsquo;s participation, ensuring accurate documentation of test results and lessons learned.
  </li>
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   Intervene during DR execution to ensure Command Center coordination, communication, and recovery validation.
  </li>
  <li>
   Continuous Improvement &amp; Automation Enablement
  </li>
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   Identify and recommend automation, AIops, and monitoring optimization opportunities to improve operational resilience.
  </li>
  <li>
   Guide teams in implementing alert reduction, predictive insights, and workflow automation initiatives.
  </li>
  <li>
   Review Command Center KPIs and report process gaps and efficiency improvements to management.
  </li>
  <li>
   Drive maturity initiatives in collaboration with platform and observability engineering teams.
  </li>
  <li>
   Leadership, Coaching, and Stakeholder Engagement
  </li>
  <li>
   Lead and mentor Command Center staff to maintain a disciplined, high-performance operational culture.
  </li>
  <li>
   Oversee shift rosters, ensure skill matrix coverage, and promote cross-domain knowledge sharing.
  </li>
  <li>
   Intervene and guide in real-time operational escalations, ensuring the right experts are engaged.
  </li>
  <li>
   Report key events, incidents, and operational trends to IT leadership and business stakeholders.
  </li>
  <li>
   Act as the Command Center representative in CABs, Incident Review Boards, Service Review Meetings, and DR Steering Committees.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Technical &amp; Process Expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 10 years of experience in IT Operations or Service Management, including 5 years in Command Center leadership.
  </li>
  <li>
   Proven background guiding Incident, Problem, Change, ITAM, and Service Level processes under ITIL frameworks.
  </li>
  <li>
   Experience with enterprise monitoring platforms (Elastic, Dynatrace, OpsBridge, SiteScope, SolarWinds, etc.).
  </li>
  <li>
   Familiarity with ITSM platforms (ServiceNow, Opentext Service Manager), CMDB, and IT Asset Management tools.
  </li>
  <li>
   Strong analytical and communication skills, capable of intervening during crises and reporting objectively to management.
  </li>
  <li>
   Exposure to banking or highly regulated environments preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Certifications (Preferred)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   ITIL v4 Managing Professional
  </li>
  <li>
   ISO 22301 Lead Implementer / Auditor
  </li>
  <li>
   ServiceNow Certified Process Owner
  </li>
  <li>
   Elastic or Dynatrace Certified Professional
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   <br/>
  </li>
 </ul>
 <strong>
  Behavioral Competencies
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  <br/>
 </strong>
 <ul>
  <li>
   Strategic Oversight &amp; Analytical Thinking
  </li>
  <li>
   Calm, Structured Crisis Response
  </li>
  <li>
   Objective Reporting &amp; Decision Support
  </li>
  <li>
   Leadership Through Guidance &amp; Mentorship
  </li>
  <li>
   Process Adherence &amp; Intervention Discipline
  </li>
  <li>
   Collaboration Across Teams and Vendors
  </li>
  <li>
   Continuous Improvement Mindset
   <br/>
   <br/>
  </li>
 </ul>
 At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
 <br/>
 <br/>
 <strong>
  Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available
 </strong>
 here
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  <em>
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  </em>
 </strong>
</div>


Command Center and Service Management Lead

Snoonu

<div>
 <strong>
  🚀 Welcome to Your Next Adventure!
  <br/>
  <br/>
 </strong>
 The IT Coordinator will ensure a smooth onboarding and offboarding process for employees, ensuring that all necessary IT equipment and access are provided and revoked as required. This role will also oversee the management and tracking of IT inventory, including laptops, mobile devices, printer cartridges, SIM cards, and other essential IT assets. The IT Coordinator will work closely with the IT Helpdesk team to efficiently handle these processes, thereby reducing the burden on the helpdesk and allowing them to focus on support and troubleshooting tasks.
 <br/>
 <br/>
 <strong>
  🛠 What You&rsquo;ll Get Your Hands On
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 </strong>
 <ul>
  <li>
   Seamless Onboarding:
  </li>
  <li>
   Lead the IT component of the onboarding process, ensuring new employees are equipped with the necessary technology and system access to be productive from day one. Collaborate closely with the IT Helpdesk team, HR, and department heads to ensure a seamless and efficient onboarding experience that aligns with company goals.
  </li>
  <li>
   Effective Offboarding:
  </li>
  <li>
   Manage the IT offboarding process to ensure a secure and smooth transition when employees leave the organization. This includes revoking system access, recovering IT assets, and maintaining data security, ensuring compliance with company policies and standards.
  </li>
  <li>
   IT Asset Management:
  </li>
  <li>
   Oversee the lifecycle of IT assets, from procurement requests to retirement, ensuring the organization&rsquo;s technology resources are optimized for performance and availability. This includes managing inventory levels, tracking asset deployment, and coordinating with vendors as needed for after-sales support and services.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🧙&zwj;&male;️ The Magic You Bring
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  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Information Technology, Computer Science, or a related field.
  </li>
  <li>
   Minimum of 1 year of experience in IT support, coordination, or a related role.
  </li>
  <li>
   Strong organizational and time-management skills.
  </li>
  <li>
   Excellent communication skills, with the ability to work effectively with cross-functional teams.
  </li>
  <li>
   Proficiency in IT asset management tools and software.
  </li>
  <li>
   Familiarity with ITIL practices and data protection regulations is a plus.
  </li>
  <li>
   May require occasional after-hours work to accommodate onboarding or offboarding schedules
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Inside Snoonu&rsquo;s Universe
  <br/>
  <br/>
 </strong>
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
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 <br/>
 <strong>
  The Dream We&rsquo;re Chasing
  <br/>
  <br/>
 </strong>
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
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 <br/>
 <strong>
  The Quest We&rsquo;re On
  <br/>
  <br/>
 </strong>
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
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 <br/>
 <strong>
  Our Everyday Superpowers
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  <br/>
 </strong>
 <strong>
  👥 Be Customer Obsessed
 </strong>
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
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 <strong>
  💪 Act with Integrity:
 </strong>
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
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 <br/>
 <strong>
  🧪 Be Curious and Creative:
 </strong>
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 <br/>
 <br/>
 <strong>
  🏅Lead by Example and Take Ownership:
 </strong>
 &ldquo;Be the change you want to see and take ownership.&rdquo;
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 <strong>
  🚀 Work Smart and Deliver Results
 </strong>
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
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 <strong>
  👨&zwj;💼 It's All About People:
 </strong>
 &ldquo;Be a team player; together we are stronger.&rdquo;
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 <strong>
  Perks &amp; Worklife Magic At Snoonu
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  <br/>
 </strong>
 <strong>
  🌐 Global Vibes
 </strong>
 &ndash; Collaborate with a worldwide crew.
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 <strong>
  🧠 Brain Boosters
 </strong>
 &ndash; Learning budgets, access to courses, and tools for your growth.
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 🚒
 <strong>
  Builder&rsquo;s Playground
 </strong>
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
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 🏝️
 <strong>
  Flexible Time Off
 </strong>
 &ndash; We take recharging seriously. Generous leave and wellness policies.
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 🛠️
 <strong>
  Agile Everything
 </strong>
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
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 <br/>
 <strong>
  Great Place to Work&reg; Certified
  <br/>
  <br/>
 </strong>
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
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 <strong>
  Certified for Excellence
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  <br/>
 </strong>
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
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 <strong>
  Beyond the Code: Giving Back Matters
  <br/>
  <br/>
 </strong>
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 <br/>
 <br/>
 <strong>
  Diversity Isn&rsquo;t Just a Buzzword
  <br/>
  <br/>
 </strong>
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 <br/>
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 <strong>
  Let&rsquo;s Build the Future Together
  <br/>
  <br/>
 </strong>
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 <br/>
 <br/>
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>


IT Coordinator

p99soft

<div><div><b>Position: IT Asset Management Associate Engineer</b></div><div><b>
Experience: 2+ Years</b></div><div><b>
Location: Hyderabad (5 Days from Office)</b></div><div></div><div><b><br>
</b></div><div><b>
Job Summary : -</b></div><div>
P99soft is looking for an experienced a skilled and detail-oriented ITAM Associate to join our team. The ideal candidate will bring hands-on expertise in managing IT assets and maintaining documentation portals, paired with an initiative taking mindset. This role requires someone who can effectively collaborate with cross-functional teams and vendors to ensure smooth, compliant, and efficient asset operations across the full hardware and software lifecycle.</div><div></div><div><b><br>
Key Responsibilities : -</b></div><div></div><div><b><br>
Asset Management</b></div><ul><li>Oversee the end-to-end lifecycle of IT assets &mdash; from delivery and deployment to maintenance and retirement.</li><li>Maintain an accurate and up-to-date asset database.</li><li>Ensure assets are tracked, accounted for, and compliant with organizational policies at every stage of the lifecycle.</li></ul><div></div><div><b><br>
Stockroom &amp; Inventory</b></div><ul><li>Manage stockroom operations &mdash; organization, labeling, and storage of IT hardware assets physically and on database portals.</li><li>Conduct regular audits and reconcile physical inventory against ITAM system records.</li><li>Monitor stock levels and coordinate replenishment with the team.</li></ul><div></div><div><b><br>
Asset Imaging &amp; Deployment</b></div><ul><li>Perform OS imaging, configuration, and deployment on devices.</li></ul><div>
&bull; Maintain standard imaging templates aligned with IT policies; validate devices before user deployment. Data Validation &amp; Documentation &bull; Ensure accuracy of asset data across ITAM portals and documentation systems.</div><ul><li>Perform routine validation checks, resolve discrepancies, and maintain comprehensive asset records.</li></ul><div></div><div><b><br>
Asset Allocation &amp; Returns</b></div><ul><li>Execute allocation workflows for new joiners, transfers, and exits; manage the full return and refurbishment cycle.</li><li>Maintain accurate custodianship records and ensure timely lifecycle updates in the ITAM system.</li></ul><div></div><div><b><br>
Procurement Collaboration</b></div><ul><li>Liaise with the Procurement team on purchase requisitions, vendor coordination, and asset delivery validation.</li><li>Reconcile received assets against POs and maintain procurement documentation.</li></ul><div></div><div><b><br>
Process Improvement</b></div><ul><li>Identify inefficiencies in asset workflows and implement improvements to reduce turnaround time and improve accuracy.</li><li>Document revised processes and ensure compliance with company policies and industry standards.</li></ul><div></div><div><b><br>
SKILLS &amp; COMPETENCIES</b></div><div><b>
Technical Skills :</b></div><ul><li>Advanced Excel: formulas, pivot tables, macros, and data visualization.</li><li>Power BI: creating detailed reports and dashboards.</li><li>ServiceNow: hands-on experience with asset management and ITSM workflows.</li><li>Documentation tools: Excel, Google Sheets, and ITAM portals (e.g., Lansweeper or equivalent).</li></ul><div></div><div><b><br>
Hardware Knowledge :</b></div><ul><li>Solid understanding of IT hardware &mdash; computers, servers, networking equipment, and gaming peripherals.</li></ul><div></div><div><b><br>
Soft Skills :</b></div><ul><li>Strong organizational and time management skills with high attention to detail.</li><li>Effective communicator with the ability to negotiate and collaborate across teams and with vendors.</li><li>Self-driven; able to work independently and as part of a team.</li></ul><div></div><div><b><br>
Required Qualifications :</b></div><ul><li>Bachelor's degree in IT, Computer Science, or equivalent practical experience.</li><li>2&ndash;4 years in IT Asset Management or a related IT operations role.</li><li>Certifications such as ITIL Foundation or IAITAM CSAM are a plus.</li></ul><div></div><div><b><br>
Benefits</b></div><br>
<div></div><ul><li>
Competitive salary and performance-based bonuses.</li><li>
Comprehensive health insurance.</li><li>
Paid time off and flexible working hours.</li><li>
Professional development opportunities and support for continuing education.</li><li>
Udemy Learning Licenses to enhance skills and stay up-to-date with the latest technology.</li></ul><div></div><div><b><br>
P99soft is an equal-opportunity employer</b></div><div></div><div><br>
P99soft is an equal-opportunity employer. At P99soft, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status, or any other special status. We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities.</div><div></div><div><b><br>
Life@P99soft</b></div><div></div><div><br>
At P99soft, we believe in creating a work environment that balances professional excellence with personal well-being. Our vibrant office culture is built on mutual respect, inclusivity, and a shared passion for innovation. We host regular team-building activities, workshops, and social events to foster a sense of community and collaboration among our employees. Join us and be part of a team that values your contributions and supports your growth</div><div></div><div><b><br>
About Us</b></div><div></div><div><br>
P99soft is a leading IT Services and IT Consulting company dedicated to making our customers' business operations seamless by providing them with digital services and applications using the latest technologies. We are committed to bringing excellence to all our creations. We need passion, empathy, and being customer-focused to achieve technical excellence. We believe in transparency through open communication and work with honesty and integrity while dealing with our customers and partners.</div><div></div><div><b><br>
Our Vision: </b>&ldquo;To lead digital transformation for our customers, delighting them at every step, while empowering our employees and fostering success.&rdquo;</div><div></div><div><b><br>
Our Mission: </b>&ldquo;To attain our objectives within a framework of integrity, transparency, and respect for our clients, employees, partners, and the community, fostering mutual trust and sustainable growth.&rdquo;</div><div></div><div><br>
Journey towards digital transformations begins here. Our talented teams help you make informed decisions, enhance operation efficiencies, create state-of-the-art visual interfaces, and design dynamic workflows to bring a better customer experience. Our engineering teams take complete ownership of assigning the right talent and architecting solutions using the latest technologies.</div></div><div></div>

IT Asset Management Associate

Starlink Qatar

<div>
 <p>
  📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 </p>
 <p>
  We are seeking an experienced Hardware &amp; Asset Management Engineer to oversee the end-to-end lifecycle of all ICT infrastructure assets within our dynamic sports and entertainment venues. In this critical role, you will be responsible for managing a diverse portfolio of technologies, including Hyper-Converged Infrastructure (HCI), cloud platforms, CCTV systems, and core network services. Your primary objective will be to ensure the operational readiness, compliance, and high availability of all hardware, particularly during high-pressure live events. You will manage everything from procurement and deployment to maintenance and eventual retirement, maintaining meticulous records within our ITAM systems. This position requires hands-on technical expertise, strategic asset planning, and close collaboration with ICT, security, and venue operations teams to support seamless event execution. The ideal candidate will thrive in a fast-paced environment, leveraging their deep knowledge of ITAM tools and processes to drive efficiency and uphold our standards for infrastructure reliability.
 </p>
 <p>
  ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 </p>
 <p>
  🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 </p>
 <p>
  &rtrif; 8+ years of hands-on experience managing the lifecycle of HCI, cloud, CCTV, and core ICT infrastructure assets.
 </p>
 <p>
  &rtrif; Demonstrated proficiency with IT Asset Management (ITAM) platforms such as ServiceNow, Matrix42, SCCM/MECM, or equivalent systems.
 </p>
 <p>
  &rtrif; Proven experience providing Level 2 hardware support in high-pressure, live event environments.
 </p>
 <p>
  &rtrif; In-depth knowledge of managing hardware refresh cycles, spare parts inventory, and asset disposal processes in compliance with company and environmental policies.
 </p>
 <p>
  &rtrif; Experience in tracking and managing cloud-based assets (VMs, storage, networking) and ensuring compliance with security and cost management policies.
 </p>
 <p>
  &rtrif; Solid understanding of Windows Server and Red Hat Linux Operating Systems, specifically for enabling ITAM tool integration and agent management.
 </p>
 <p>
  &rtrif; Experience coordinating with procurement teams for hardware acquisition, renewals, and managing vendor relationships for warranties and repairs.
 </p>
 <p>
  &rtrif; Strong capabilities in generating comprehensive asset reports for audits, budgeting, and compliance reviews.
 </p>
 <p>
  ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 </p>
 <p>
  &rtrif; Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </p>
 <p>
  &rtrif; ITIL Foundation Certification.
 </p>
 <p>
  &rtrif; Experience working in sports venues, broadcasting, or similar large-scale event-driven environments.
 </p>
 <p>
  &rtrif; Strong documentation and communication abilities, with a proven track record of effective collaboration with cross-functional teams.
 </p>
 <p>
  &rtrif; Familiarity with the specific hardware used in large venues, such as enterprise-grade switches, firewalls, UPS, and AV equipment.
 </p>
</div>


Hardware & Asset Management Engineer

Municipal Credit Union

<div></div><div><b>About MCU:</b><p>
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.</p><p><b>
Our Mission:</b></p><p>
To help hard-working New Yorkers build better tomorrows</p><p><b>
Our Vision:</b></p><p>
Be New York's most loved financial institution by helping our members build their best financial futures</p><p></p><p><b><br>
Responsibilities:</b></p><p>
Specific duties include, but are not limited to, the following:</p><ul><li>Manage day-to-day operation of HD &amp; DT staff - scheduling, incidentals, provisioning</li><li>Steward Client Services processes - HD, DT, reporting</li><li>Host daily standups - ownership of report and improvements</li><li>Lead service desk service-delivery improvement program - conduct analysis of case traffic and devise responses and improvements</li><li>Coordinate support efforts with complimentary support teams</li><li>Serve as incident management coordinator and lead RCA reporting</li><li>Engage in outreach to constituent teams to gather information used for forecast future service-desk deliverables - continuously seek new ways to anticipate and meet constituent needs - conduct market research and surveys to gather feedback and formulate plans to improve service</li><li>Ownership of tracking system enhancement and evolution</li><li>Guide career growth of the team - recruit new staff and plan career paths for existing staff - create growth opportunities for staff</li><li>Ownership of the client asset tracking practice and system - ensure all equipment is tracked, updated and recovered over the items' lifecycle - maintain inventory of deployable equipment - coordinate ITAD</li><li>Lead 1st level monitoring and communications - build and maintain observability systems to detect and alert and respond as fast as possible</li><li>Coordinate and arbitrate enterprise Change Management - articulate the process, system and adherence, reporting and metrics.</li><li>Lead and manage the deployment of new branch locations, including end-user PC rollout and setup.</li><li>Manage Active Directory, Intune, Microsoft Teams, and Exchange Online within a Microsoft 365 environment.</li><li>Manage IT asset management, including inventory tracking, lifecycle management, and asset accountability.</li></ul><p><b>
Competencies:</b></p><ul><li>Experience and training for leading people and teams, scheduling.</li><li>ITIL practitioner.</li><li>Comfortable leading meetings.</li><li>Analytical skills and experience with process improvement</li><li>Diplomacy and customer service skills</li><li>Incident management skills, comfortable taking lead in pressure situations</li><li>Market research, data analysis</li><li>Experience with business process platforms, understands how to make changes to improve performance</li><li>Experience with recruiting, career planning, staff coaching</li><li>Understanding of purchase order and accounting practices around asset acquisition and tracking - Experience with asset tracking systems, tagging and trend analysis.</li><li>Experience with observability systems, understanding of metrics monitoring and alerting</li><li>Experience tracking and reporting on CM events.</li><li>Proven capability to manage and govern Active Directory, Intune, Microsoft Teams, and Exchange Online in a Microsoft 365 ecosystem.</li><li>Expertise in managing enterprise IT assets, including tracking, lifecycle control, and accountability across the asset lifecycle.</li></ul><p></p><p><b><br>
Leadership Competencies:</b></p><ul><li>Proven ability to manage change</li><li>Capacity to take calculated risks and innovate</li><li>Experience in setting vision and strategy</li><li>Lead by example and encourage team in developing adaptability</li><li>Successful in communicating effectively</li><li>Prioritizes the development of others</li><li>Thinking that values diversity and difference</li><li>Proven ability to build and maintain relationships at all levels of the organization</li><li>Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work</li></ul><div></div><div><b><br>
Why you'll be a good fit:</b></div><p><br>
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you&rsquo;ll bring the following</p><p><b>
Results</b> - We are passionate about winning.</p><p><b>
Agility</b> - We proactively anticipate, respond and pivot to ensure MCU wins.</p><p><b>
Integrity </b>- We operate with the highest ethical standards and highest degree of honesty.</p><p><b>
Belonging </b>- We cultivate a culture of inclusion and teamwork.</p><p><b>
Ownership </b>- We take personal responsibility and hold ourselves accountable for the results.</p><p></p><p><b><br>
Why You&rsquo;ll Love Working Here:</b></p><p>
The pay range for this position is between $113,000.00 - $145,000.00 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually.</p><p></p><p><br>
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.</p><p>
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.</p></div><div></div>

Manager, IT Service Desk

Library Of Congress

<div><div><h2 class="jobSectionHeader"><b>Summary</b></h2>
<p></p><p>This position is located in the IT Asset Management Division, IT Risk Management Directorate, Office of the Chief Information Officer.</p>
<p>
The position description number for this position is 464536.</p>
<p>
The salary range indicated reflects the locality pay adjustment for the Washington, D.C., Metropolitan area.</p>
<p>
This is a non-supervisory, bargaining unit position.</p>
<p>
Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.</p></div></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>This job is open to</b></h2>
</div><div><div><div><h3 class="jobSectionHeader"><b>The public</b></h3>
</div><div>U.S. Citizens, Nationals or those who owe allegiance to the U.S.
</div></div></div><h3 class="jobSectionHeader"><b>Clarification from the agency</b></h3>
<p>Anyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Duties</b></h2>
</div><p></p><p><b>This permanent position is eligible for 100% distant telework/remote. The salary range advertised reflects salary for the Washington DC Locality Area. The actual salary range for candidates outside of the Washington DC Locality Area may differ.</b></p>
<p>
The incumbent supports the Library&rsquo;s IT asset management program. As such, the incumbent is responsible for performing centralized IT asset management functions, processes, and solutions. Moreover, the incumbent is responsible for maintaining integration among IT asset management functions and other related processes and solutions.</p>
<p>
Develops and enhances processes and automation for IT asset life cycle management. Ensures IT asset management processes are conducted in line with agency policies and standards. Working with stakeholders, identifies current and future IT asset needs, formulating plans and recommending actions to optimize the IT asset portfolio. Advises project, program, infrastructure and application portfolio managers on software licensing and compliance. Develops, implements, and manages production of IT asset life cycle management status reporting, metrics, and benchmarks.</p>
<p>
Designs, develops and administers information technology systems and tools in a specific specialty area to meet complex new or modified current or future business requirements. Monitors the performance of these systems, adding enhancements, modifications, and additional features as requested by management and end users. Serves as an expert on IT asset management tools.</p>
<p>
Evaluates and analyzes existing processes and automated solutions for continued effectiveness in meeting business and technology needs. Identifies deficiencies in existing process and automated solution design and recommends improvements. Analyzes process and automated solution performance, efficiency, stability, interoperability, portability, security, and scalability, and implements improvements. Reviews data submissions and automatically collected data to identify discrepancies and works with submitters and stakeholders to effect corrections.</p>
<p>
Manages and coordinates contract administration activities for long-term, extensive technical service contracts. Independently evaluates contractor procedures for the analysis, design, development, test, and support of IT systems. Directs the installation and maintenance of computer hardware and software supplied by the equipment manufacturers or software development companies.</p></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>Requirements</b></h2>
</div><h3 class="jobSectionHeader"><b>Conditions of employment</b></h3>
<p></p><p><b>Conditions of Employment</b></p>
<p>
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.</p>
<p></p><h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<p></p><p>Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.</p>
<p>
Knowledge of IT asset management (ITAM) practices.**</p>
<p>
Ability to operate and enhance automated IT asset management tools.**</p>
<p>
Ability to identify and analyze metrics.</p>
<p>
Ability to create guidelines and requirements.</p>
<p>
Ability to perform quality assurance.</p>
<p>
Ability to interact collaboratively with others.</p>
<p>
Ability to communicate effectively other than in writing.</p>
<p></p><div><h3 class="jobSectionHeader"><b>Education</b></h3>
<p>This job does not have an education qualification requirement.
</p></div><div><h3 class="jobSectionHeader"><b>Additional information</b></h3>
<p></p><div><div><p>Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.</p>
<p>
The Library of Congress is an equal opportunity employer.</p>
<p>
Applicants must submit a complete application package that is received by the closing date of this announcement.</p>
<p>
Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process</p>
<p>
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.</p>
<p>
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant&rsquo;s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.</p>
<p>
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.</p>
<p>
The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.</p>
<p>
Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.</p>
<p>
The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.</p>
<p><b>
Are you a veteran?</b> Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.</p></div></div><br>
<p></p>
<p>Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.</p>
</div><div><div><div><div><div><h1 class="jobSectionHeader"><p>Benefits</p></h1></div></div><div>
<p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
</p><p></p><p>Review our benefits
</p><div><p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p></div></div></div></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>How you will be evaluated</b></h2>
<p>You will be evaluated for this job based on how well you meet the qualifications above.</p>
<p></p><p>The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview.</p>
<p>
The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview.</p>
<p>
The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.</p><br>
<br>
<b>You may </b><b>preview questions</b><b> for this vacancy.</b></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>Required Documents</b></h2>
</div><p></p><p>Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).</p>
<p>
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant&rsquo;s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.</p></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2>
</div><p></p><div><div><p>Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.</p>
<p><b>
Please note, there is no page restriction to your resume, and you are allowed to upload a resume longer than two pages in the resume section within the application process. When the application system prompts, please proceed to the agency site to complete your application.</b></p>
<p>
You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.</p>
<p>
Step 1: If you do not already have one, create a resume and upload it to your profile in the &quot;Resume&quot; section. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.</p>
<p>
Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your resume to ensure that it supports your responses to these questions.</p>
<p>
Step 3: Click on the &quot;APPLY ONLINE&quot; button to the right of this announcement. Follow USAJOBS' instructions to access your account. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.</p>
<p>
Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly.</p>
<p>
Step 5: Hiring Management offers one option that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.<br>
You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on &quot;Finished&quot; to be returned to USAJOBS.</p>
<p>
IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.</p>
<p>
Step 6: Click on &quot;Finish&quot; after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.</p>
<p>
If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:00pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.</p></div><p></p><p><br>
</p></div>
<div><h3 class="jobSectionHeader"><b>Agency contact information</b></h3>
 <div>Job Help Desk
</div><div><div><div>Phone</div>
<div>202-707-5620
</div><div>Email</div>
<div>JobHelp@loc.gov
</div></div><div><div>Address</div>
<div><div><i>LIBRARY OF CONGRESS</i><br>
<i>Human Resources Dept.</i><br>
<i>101 Independence Ave. SE
</i><br>
<i>LM107
</i><br>
<i>Washington, District of Columbia 20540-2700</i><br>
<i>United States
</i></div></div></div></div></div><h3 class="jobSectionHeader"><b>Next steps</b></h3>
<div><div><p>Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS &quot;My USAJOBS&quot; tab and clicking on &quot;My Applications.&quot; You will receive final notification via e-mail when the vacancy has been filled.</p></div></div></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2>
</div><div><div>Accepting applications</div>
<div><div>Open &amp; closing dates</div>
 <div>03/20/2026 to 04/03/2026
</div></div><div><div>Salary</div>
<div>$121,785 to - $158,322 per year
</div></div><div><div>Pay scale &amp; grade</div>
<div>GS 13</div>
</div><div><div>Location</div>
 <div><div><div><div>Anywhere in the U.S. (remote job)
</div><div>1 vacancy</div>
</div></div></div></div><div></div><div><div>Remote job</div>
<div>Yes</div>
</div><div><div>Telework eligible</div>
<div>Not applicable, this is a remote position.</div>
</div><div><div>Relocation expenses reimbursed</div>
<div>No
</div></div><div><div>Appointment type</div>
<div>Permanent - Position</div>
</div><div><div>Work schedule</div>
<div>Full-time - Flexitime.</div>
</div><div><div>Service</div>
<div>Excepted</div>
</div><div><div>Promotion potential</div>
<div>13
</div></div><div><div>Job family (Series)</div>
<ul><li>2210 Information Technology Management
</li></ul></div><div><div>Supervisory status</div>
<div>No</div>
</div><div><div>Security clearance</div>
<div>Other</div>
</div><div><div>Drug test</div>
<div>No</div>
</div><div></div><div><div>Announcement number</div>
<div>VAR003283</div>
</div><div><div>Control number</div>
<div>861849000</div></div></div></div>

IT Asset Management Specialist

SAIC

<div><p>Job ID: T2601369</p><p><b>
Location: </b>Panama City Beach, FL, US</p><p><b>
Date Posted: </b>2026-03-19</p><p><b>
Category: </b>Information Technology</p><p><b>
Subcategory: </b>IT Asset Mgmt</p><p><b>
Schedule: </b>Full-Time</p><p><b>
Shift: </b>Day Job</p><p><b>
Travel: </b>No</p><p><b>
Minimum Clearance Required: </b>None</p><p><b>
Clearance Level Must Be Able to Obtain: </b>Secret</p><p><b>
Potential for Remote Work: </b>ORA_ON_SITE</p><p><b><br>
Description</b>
</p>﻿
<p>JOB DESCRIPTION:<br>
Able to manage software licenses and hardware warranties for government systems worth over $1M annually.<br>
Strong communication when working with OEMs and resellers.<br>
Comfortable collaborating, contributing, and working daily as part of a team.<br>
Effectively engage with high-level government customers and program offices.<br>
</p><p></p><p><b>Qualifications</b>
</p>﻿<p>
Required Skills / Education:</p><p>
BS and 0 years experience. 4 years of experience in lieu of degree.</p><p>
Experienced in using Microsoft Word, Excel, and Teams.</p><p>
Preferably familiar with the JEXC2 program and ESB systems.</p></div><p></p>

IT Asset Mgmt Associate

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