it asset manager

Stellar Solutions

<div><p><b>Title:</b> CMDB Configuration Manager (ServiceNow)</p>
<p><b>Duration:</b> Long Term Extendable Project</p>
<p><b>Location:</b> Onsite 2-3 days/week at Denver International Airport (local candidates only)</p><p><br>
</p><p><b>Role Overview</b></p>
<p>We are seeking a ServiceNow CMDB Configuration Manager to strengthen and mature our CMDB data, which underpins enterprise asset lifecycle management. This role goes beyond basic administration&mdash;responsible for ensuring Configuration Item (CI) and asset data is accurate, complete, compliant, and service‑aware. The position is pivotal in enabling reliable impact analysis, reporting, and operational decision‑making, while actively managing integrations, reconciliations, and stakeholder alignment across Technology Asset Management (TAM), Procurement, and Operations.</p><p><br>
</p><p><b>Required Qualifications</b></p>
<ul><li>Proven experience managing ServiceNow CMDB (Health, Data Manager, Attestation)</li>
<li>Hands‑on expertise with ServiceNow IntegrationHub, ETL processes, and third‑party data sources</li>
<li>Strong knowledge of CI/asset lifecycle alignment and relationships</li>
<li>Solid grounding in ITIL v4 practices (Service Configuration Management, Asset Management)</li>
<li>Bachelor&rsquo;s degree in IT, Computer Science, Business Administration, or equivalent experience</li></ul><br>
<p></p><p><b>Preferred Qualifications</b></p>
<ul><li>ITIL v4 Foundation certification</li>
<li>ServiceNow CIS in Hardware Asset Management or Discovery</li>
<li>Experience with HAM Professional and advanced CSDM implementations</li>
<li>Track record managing large hardware environments (10,000+ CIs)</li>
<li>Proficiency with ServiceNow Performance Analytics, Power BI, or advanced Excel</li>
<li>Familiarity with compliance frameworks (SOX, HIPAA, NIST) related to asset/configuration managemen</li></ul></div>

CMDB Configuration Manager (ServiceNow)

Versatech, Inc.

<div><div><b>Company Description</b></div>
<div>VersaTech is an ISO-certified provider of innovative technology solutions to the public sector, providing services that include Digital Transformation, IT Infrastructure Support, Cyber Security, Agile Software Development, Audio Visual Solutions, and Healthcare Consulting. Our long record of customer satisfaction and commitment to excellence provides assurance to our clients that we have the talent, management, and innovation necessary to solve their problems and exceed expectations.</div>
<div></div><div><b>Job Description</b></div>
<div>We are seeking a <b>Senior IT Asset Management Specialist</b> to support our client, the University of Maryland Global Campus (UMGC), in the Washington, DC Metro Area.</div>
<div></div><div><b>Salary: </b>W-2: $65,000 &ndash; $70,000</div>
<div></div><div><b>Location: </b>Hybrid &ndash; 2 days onsite per week. Onsite location: UMGC, College Park/Adelphi, MD.</div>
<div></div><div><div><b>Job Summary</b></div>
<div>The Senior IT Asset Management (ITAM) Specialist is a key technical and strategic role responsible for overseeing the full lifecycle of IT assets (hardware, software, cloud services, and licenses) across the organization. This position ensures optimal utilization, cost efficiency, compliance with regulatory and vendor requirements, and alignment of IT assets with business objectives. The Senior Specialist provides leadership in process improvement, vendor negotiations, risk mitigation, and cross-functional collaboration while mentoring junior team members and driving ITAM maturity.</div>
<div></div><div><b>Key Responsibilities</b></div>
<ul><li>Lead the end-to-end IT asset lifecycle management: procurement, deployment, maintenance, optimization, and retirement/disposal of hardware, software, SaaS, PaaS, IaaS, and licensing.</li>
<li>Maintain accurate and comprehensive asset inventories using CMDB, ITAM tools, and discovery solutions; ensure data integrity and reconciliation processes.</li>
<li>Manage software license compliance, entitlements, true-ups, and audits; minimize over/under-licensing and associated financial risks.</li>
<li>Analyze asset utilization, costs, and trends; provide recommendations for cost optimization, consolidation, and strategic sourcing.</li>
<li>Collaborate with Procurement, Finance, Legal, Security, and IT Operations teams on contracts, budgeting, TCO analysis, and vendor management.</li>
<li>Conduct regular audits, risk assessments, and compliance reporting for internal controls, SOX, GDPR, or other regulatory requirements.</li>
<li>Evaluate, implement, and optimize ITAM tools and automation (e.g., ServiceNow HAM Pro, ServiceNow SAM Pro, Microsoft SCCM/Intune, or similar tools)</li>
</ul></div><div><div><b>Required Qualifications</b></div>
</div><ul><li>Bachelor&rsquo;s degree in Computer Science or Information Technology, or equivalent work experience.</li>
<li>5+ years of proven experience with major IT Asset Management platforms and discovery tools.</li>
<li>Demonstrated success managing large-scale software licensing programs and vendor audits (Microsoft, Oracle, Adobe, SAP, etc.).</li>
</ul>
<div></div><div><div><b>Preferred Qualifications</b></div>
</div><ul><li>Experience with cloud asset management (AWS, Azure, Google Cloud) and hybrid environments.</li>
<li>ITIL Foundation certification.</li>
<li>Certified Software Asset Manager (CSAM).</li>
<li>IAITAM certifications (CHAMP, CSAM, etc.).</li>
</ul>
<div></div><div><div><b>Key Skills and Competencies</b></div>
</div><ul><li>Advanced analytical and critical thinking skills with strong attention to detail.</li>
<li>Excellent negotiation, communication, and stakeholder management abilities.</li>
<li>Deep understanding of licensing models, contracts, and financial aspects of IT assets.</li>
<li>Ability to work independently, prioritize effectively, and manage multiple projects in a fast-paced environment.</li>
<li>Strong project management and IT change management skills.</li>
<li>Familiarity with ITIL processes and ServiceNow modules such as ITSM, ITAM, HAM/SAM Pro, and CMDB.</li>
<li>Experience with Agile methodologies and version control.</li>
<li>Excellent problem-solving and effective communication skills.</li>
<li>Strong stakeholder collaboration and cross-functional partnership abilities.</li>
</ul>
<div></div><div>Find out who we are: https://www.versatechinc.com/</div>
<div></div><div>VersaTech offers an excellent benefits package that includes 401k employer-matching retirement contributions, generous paid time off (3 weeks PTO plus 11 holidays), and ample growth opportunities. VersaTech, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.</div></div>

Senior IT Asset Management Specialist

New York City Department of Citywide Administrative Services

<p></p><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Senior Helpdesk Technician
</b></h1></div><div><div><div><div><ul><li>DEPT OF CITYWIDE ADMIN SVCS
</li></ul></div></div><div><div>Posted On: 05/06/2026
</div></div><div><div><ul><li>Full-Time
</li></ul></div></div><div><div><div>Location
</div><div>NYC-ALL BOROS</div>
</div></div></div><div><div><div><ul><li>Exam May Be Required
</li></ul></div></div><div><div><div><div>Department
</div><div>Information Technology</div>
</div></div></div><p></p><div><div><div>Salary Range:</div>
<div>$71,434.00 &ndash; $71,434.00</div>
</div></div></div></div><div><div><p><b>Save</b></p>
</div></div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<div><div><div>DCAS's mission is to make city government work for all New Yorkers. From managing New York City's most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies. What we do ensures that all agencies can deliver on their mission. Our reach touches every facet of City government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:<br>
<br>
<ul><li>Recruiting, hiring, and training City employees.</li><li>Managing 55 public buildings.</li><li>Acquiring, selling, and leasing City property.</li><li>Purchasing over $1 billion in goods and services for City agencies.</li><li>Overseeing the greenest municipal vehicle fleet in the country.</li><li>Leading the City's efforts to reduce carbon emissions from government operations.</li></ul><br>
When you work at DCAS, you're not just working for one agency, but in service to all of them. It's an opportunity to provide<br>
meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more about the work we do. DCAS Information Technology works in conjunction with the NYC Office of Technology and Innovation (OTI) on the daily management and support of the DCAS computer network. DCAS IT team members are responsible for the agencies software and hardware needs, the development and maintenance of applications, maintenance of the DCAS internet and intranet (DCASConnect) sites, the DCAS Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network.<br>
<br>
Responsibilities include:
<br>
<br>
<ul><li>Inventory Management related: Manages the lifecycle of the asset class.
</li><li>Maintains efficient inventory bookkeeping by creating systems of records with auditable controls</li><li>Determines the overall suitability and health of assets to ensure that each asset is performing to its specifications, and fulfills the required business need</li><li>Reconciles IT capital asset purchases on an annual basis.</li><li>Reconciliation between inventory in the systems with physical count.</li><li>Provides quality control of the asset data in the Inventory Database.</li><li>Responsible for distributing IT assets.</li><li>Conducts periodic physical inventories of all appropriate assets.</li><li>Manages user acknowledgment of IT assets received.</li><li>Responsible for quality and efficiency of problem resolution where Asset Management is required.</li><li>Reviews all asset discrepancies.
</li><li>Review asset inventory information in the physical environment for variances with asset records in the inventory systems and provides resolutions.</li><li>Analyses all variances and makes recommendations to perform inventory cycle count.</li><li>Initiates end of life, salvage process for assets.</li><li>Audits asset inventory in storage.</li><li>Prepare decommissioned assets for Auctioning.</li><li>Contact vendor to replace\repair warrantied Assets.</li><li>Work with auditors for annual inventory Audit.</li><li>Occasionally need to visit and verify assets in 59 remote sites.
</li><li>Responsible for tagging and taking inventory on new assets.</li></ul><br>
To Apply:
<br>
<br>
Please go to www.nyc.gov/jobs, or www.nyc.gov/ess for current NYC employees, and search for Job ID # 780033<br>
<br>
No phone calls, faxes or personal inquiries permitted. Only those candidates under consideration will be contacted.<br>
<br>
Permanent employees in the title and comparable titles and those that are reachable on the civil service list are eligible to apply.<br>
<br>
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program.<br>
<br>
COMPUTER ASSOC (OPERATIONS) - 13621</div><h2 class="jobSectionHeader"><b><br>
Minimum Qualifications</b></h2><p><br>
1. A certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations, and two years of satisfactory full-time computer operations experience, in a large-scale networked, multi- tiered, or mainframe computer environment, or two years of satisfactory data communications network experience working in a mainframe or multi-tiered computer environment; or<br>
<br>
2. A baccalaureate degree from an accredited college or university and three years of satisfactory full-time experience as described in &quot;1&quot; above; or<br>
<br>
3. A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience as described<br>
in &quot;1&quot; above; or<br>
<br>
4. A satisfactory combination of education and/or experience equivalent to &quot;1&quot;, &quot;2&quot;,or &quot;3&quot; above. However, all candidates must have at least two years of full-time experience as described in &quot;1&quot; above</p><h2 class="jobSectionHeader"><b><br>
Preferred Skills</b></h2><br>
- Minimum (2) years of working experience with an emphasis on technical support in a Microsoft environment - Excellent oral and written communication skills - Well organized, process oriented, and a good team player - Strong technical acumen, analysis, and troubleshooting skills - Knowledge of IT systems including but not limited to Microsoft Windows Server 2012+, Windows 10, Office 365 - Ability to drive and travel to remote locations. - Must be able to lift and carry objects of up to 20 lbs. - General Cyber Security awareness and familiarity with best practices - IT Inventory management experience - Experience with imaging software a plus. - Previous experience in a CADD environment is a plus. - Cyber Security<br>
<h2 class="jobSectionHeader"><b>
55a Program</b></h2><br>
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.<br>
<h2 class="jobSectionHeader"><b>
Public Service Loan Forgiveness</b></h2><br>
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education&rsquo;s website at https://studentaid.gov/pslf/.<br>
<h2 class="jobSectionHeader"><b>
Residency Requirement</b></h2><br>
New York City Residency is not required for this position.<br>
<h2 class="jobSectionHeader"><b>
Additional Information</b></h2><div></div><p><br>
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.</p></div>
</div><div><div><p><b>
</b></p><p><b>Save</b></p>
</div></div></div></div><div><div><div><div><div><div><div>Job ID
</div><div>780033</div>
</div></div><div><div><div><div>Posted until
</div><div>06/04/2026</div>
</div></div></div><div><div><div><div>Title code
</div><div>13621</div>
</div></div></div><div><div><div><div>Civil service title
</div><div>COMPUTER ASSOC (OPERATIONS)</div>
</div></div></div><div><div><div><div>Title classification
</div><div>Competitive-1</div>
</div></div></div><div><div><div><div>Business title
</div><div>Senior Helpdesk Technician</div>
</div></div></div></div><div><div><div><ul><li><div>Experience Level: </div>Experienced (Non-Manager)
</li></ul></div></div><div><div><div><div>Job level
</div><div>02</div>
</div></div></div><div><div><div><div>Number of positions
</div><div>1</div>
</div></div></div><div><div><div><div>Work location
</div><div>1 Centre St., N.Y.</div>
</div></div></div><div><div><ul><li><div>Category: </div>Technology, Data &amp; Innovation
</li></ul></div></div></div></div></div></div><div><div><div><div><div>Senior Helpdesk Technician</div></div></div></div></div></div><p></p>

Senior Helpdesk Technician

Intertec Systems

<div><div><div><div><div>Technical Support</div></div><div><div>
Abu Dhabi</div></div><div><div>
Permanent</div></div></div></div>
<div><p><b>
Job Title</b>: Technical Specialist &ndash; IT Asset &amp; Patch Management Engineer</p><p><b>
Job Purpose: </b>Responsible for managing the lifecycle of IT assets within an organization. This includes tracking, inventorying, deploying, and retiring IT equipment to ensure optimal utilization and compliance with organizational policies.</p><p><b>
Qualification:</b> Bachelor&rsquo;s degree with knowledge of IT</p><p><b>
Certification:</b> Mandatory knowledge of Microsoft products and ITIL Processes</p><p><b>
Experience</b>: 2-3 Years</p><p><b>
Responsibilities:
</b></p><ul><li>Conduct regular audits to accurately track and document all IT assets.
</li><li>Maintain a comprehensive asset database, including hardware, software, and peripherals.
</li><li>Update asset information as needed, such as changes in ownership or status.
</li><li>Coordinate the deployment of new IT equipment, ensuring proper configuration and setup.
</li><li>Provide technical guidance to users on the use of new assets.
</li><li>Manage the retirement process for obsolete or end-of-life IT assets.
</li><li>Ensure proper disposal of assets in accordance with environmental regulations and data security policies.
</li><li>Develop and implement a workstation patch management strategy.
</li><li>Coordinate the deployment of critical patches and updates.
</li><li>Test patches in a controlled environment before deployment to minimize risks.
</li><li>Monitor patch deployment status and address any issues.
</li><li>Develop and implement asset management policies and procedures.
</li><li>Ensure compliance with internal and external regulations related to asset management.
</li><li>Manage relationships with vendors for hardware and software purchases.
</li><li>Co-ordinate/follow-up with supplier and ensure timely delivery of assets.
</li><li>Generate regular reports on asset utilization, compliance, and costs.
</li><li>Assist with internal and external audits related to IT assets.
</li></ul><p><b>Mandatory:</b></p><ul><li>
ITIL certification (Foundation level or higher).
</li><li>Experience with ticketing systems (e.g., ServiceNow, HPSM, Manage Engine, Ivanti).
</li><li>Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
</li><li>Experience with Active Directory, Exchange, and Office 365.
</li><li>The Analyst will work in a fast-paced environment and must be able to adapt to changing priorities.
</li><li>The role may involve working outside of regular business hours to support critical systems.
</li><li>A strong commitment to continuous learning and professional development is essential.
</li><li>Ability to explain technical concepts in a clear and understandable manner to non-technical users.
</li><li>Effective listening skills to accurately understand user problems and concerns.
</li><li>Patience and empathy to deal with frustrated or anxious users.
</li><li>Ability to build rapport and trust with end-users.
</li><li>Ability to work effectively as part of a team, collaborating with other IT professionals.
</li><li>Willingness to share knowledge and assist colleagues.
</li><li>Ability to adapt to changing priorities and work environments.
</li><li>Openness to learning new technologies and processes</li></ul></div></div><p></p>

Technical Specialist – IT Asset & Patch Management Engineer

Abbott

<div><p>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.</p><p><b>
Working at Abbott</b></p><p></p><p>
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You&rsquo;ll also have access to:</p><ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.</li><li>
An excellent retirement savings plan with a high employer contribution</li><li>
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.</li><li>
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.</li></ul><p><b>
The Opportunity</b></p><p>
The <b>Asset Management Analyst</b> partners with business stakeholders, IT teams, and external vendors to analyze requirements, optimize processes, and support systems that manage a large global device and asset environment. This role supports end‑to‑end asset lifecycle management, including inventory accuracy, compliance, reporting, and end‑of‑life processing, while contributing to small-to-medium projects and continuous improvement initiatives. This person should have the ability to <b>support </b><b>hardware and software audits.</b></p><p>
The position operates under general supervision and exercises sound judgment within defined guidelines, influencing peers and occasionally first‑level management.</p><p></p><p><b>
What You&rsquo;ll Work On</b></p><ul><li>
Facilitate meetings and workshops with business stakeholders to elicit, analyze, validate, and document detailed business and system requirements.</li><li>
Work closely with customers to understand strategic information needs, define success metrics, and measure performance against expectations.</li><li>
Prepare process documentation, flowcharts, models, and procedures for IT Asset Disposition (ITAD), Lost / Stolen, and Investigation processes.</li><li>
Collaborate with cross‑functional analysts to ensure system enhancements align with and complement other enterprise systems.</li><li>
Implement business process solutions by designing, delivering, and training users on new or enhanced systems and processes (e.g., ServiceNow).</li><li>
Support the systems development lifecycle, including planning, coordination across teams, review of deliverables, and communication of status, issues, and risks to leadership.</li><li>
Define implementation activities, assign responsibilities, and assume a leadership role during system or process implementations.</li><li>
Analyze device and asset reports to track and manage 100,000+ assets across a global environment.</li><li>
Ensure accurate asset records and reporting throughout the asset lifecycle, including acquisition, deployment, and end‑of‑life processing.</li><li>
Collaborate with vendors to ensure proper and compliant processing of end‑of‑life PCs and related assets globally.</li><li>
Work closely with local sites to ensure compliance with applicable local laws, regulations, and corporate policies related to asset handling and data security.</li><li>
Ensure adherence to corporate, divisional, and IT policies, procedures, and standards for hardware and software audits.</li><li>
Demonstrate foundational project management skills by acting as a project lead for small, well‑defined initiatives.</li><li>
Develop project plans, schedules, and resource requirements as assigned.</li><li>
Provide guidance and mentoring to less experienced team members.</li><li>
Support team, divisional, and corporate initiatives as needed to achieve broader business objectives.</li><li>
Plan, organize, and prioritize daily work to meet deadlines and service level expectations.</li><li>
Exercise authority and judgment within defined limits to determine appropriate actions and escalate issues when needed.</li><li>
Communicate effectively with peers, management, vendors, and stakeholders across the enterprise.</li></ul><p><b>
Minimum Requirements &amp; Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in information technology, Mathematics, or a related field, or equivalent work experience.</li><li>
3-5 years&rsquo; experience in Business systems analysis, IT asset management, or related discipline.</li><li>
Strong experience working with enterprise systems such as <b>ServiceNow, Absolute, and vendor managed consoles (Vendor portals for ITAD pickups, etc.)</b></li><li>
Strong analytical skills utilizing <b>Power BI</b> and MS Excel, organizational, and communication skills.</li><li>
Demonstrated ability to document business processes, requirements, and ServiceNow workflows.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Familiarity preparing process documentation, flowcharts, models, and procedures for<b> IT Asset Disposition (ITAD).</b></li><li>
Ability to assist Project Managers acting as a project leader for small project, when needed.</li><li>
Experience with Hardware asset management using <b>ServiceNow</b> and Software asset management using <b>Flexera.</b></li></ul><p><b>
Misc:</b> This is an onsite role at Abbott location in <b>OH. </b>This is not a remote role/opportunity.</p><p></p><p><b>
Apply Now</b></p><ul><li><b>
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: </b>www.abbottbenefits.com</li><li>
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.</li><li>
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.</li></ul><p></p><p><br>
The base pay for this position is $61,300.00 &ndash; $122,700.00. In specific locations, the pay range may vary from the range posted.</p></div>

Asset Management Analyst

The Home Depot

<div><p><b>Position Purpose:</b></p><div><div><p>
The <b>Cybersecurity </b><b>Manager, Technology Asset Management</b> is responsible for leading the team that governs the lifecycle of technology assets across The Home Depot&rsquo;s enterprise environment. This role owns and advances processes, data quality, and tooling that ensure technology assets are accurately inventoried, compliant, cost-effective, and available to support business and technology objectives.</p></div><div><p>
This leader will partner closely with Infrastructure, Engineering, Security, Finance, and Procurement teams to drive standards, enable risk management, and deliver actionable insights from asset data.</p></div><p></p><div><p><b><br>
Major Tasks, Responsibilities &amp; Key Accountabilities</b></p></div><div><ul><li><p>
Lead a team of asset management analysts/engineers responsible for end‑to‑end <b>technology asset lifecycle management</b> (planning, acquisition, deployment, maintenance, optimization, and retirement).</p></li></ul></div><div><ul><li><p>
Own and mature the <b>enterprise technology asset inventory</b>, ensuring completeness, accuracy, and timeliness of data across environments (store, DC, data center, cloud, corporate).</p></li></ul></div><div><ul><li><p>
Define, implement, and continuously improve <b>governance, processes, and controls</b> for hardware, software, and cloud assets in alignment with enterprise technology and security policies.</p></li></ul></div><div><ul><li><p>
Partner with Engineering, Infrastructure, Security, and Operations to <b>integrate asset management practices</b> into standard delivery and operational workflows.</p></li></ul></div><div><ul><li><p>
Collaborate with Finance, Procurement, and Vendor Management to support <b>budgeting, forecasting, and vendor optimization</b> through accurate asset data and reporting.</p></li></ul></div><div><ul><li><p>
Establish and monitor <b>KPIs and SLAs</b> for asset management (e.g., inventory accuracy, reconciliation timeliness, compliance coverage, renewal timelines).</p></li></ul></div><div><ul><li><p>
Drive <b>audit and compliance readiness</b> related to technology assets (e.g., license compliance, hardware tracking, data protection obligations), providing clear evidence and reporting.</p></li></ul></div><div><ul><li><p>
Champion <b>data quality</b> across asset management repositories and related systems; lead root-cause analysis and remediation for data and process defects.</p></li></ul></div><div><ul><li><p>
Identify and execute <b>continuous improvement initiatives</b>, including automation opportunities, standardization of asset attributes, and improved integration with adjacent systems.</p></li></ul></div><div><ul><li><p>
Develop and maintain <b>standards, documentation, and playbooks</b> for technology asset management processes and tools.</p></li></ul></div><div><ul><li><p>
Manage team performance: set goals, provide coaching and feedback, support development plans, and foster a culture of accountability, inclusion, and continuous learning.</p></li></ul></div><div><ul><li><p>
Communicate <b>status, risks, and opportunities</b> to senior technology leadership through clear reporting and executive-ready materials.</p></li></ul></div></div><p></p><div><div><p><b><br>
Minimum Qualifications</b></p></div><div><ul><li><p><b>
Bachelor&rsquo;s degree</b> in Information Technology, Computer Science, Business, Finance, or related field, or equivalent practical experience.</p></li></ul></div><div><ul><li><p><b>
5+ years</b> of experience in Technology Asset Management, IT Service Management, Infrastructure, or related technology roles.</p></li></ul></div><div><ul><li><p><b>
2+ years</b> of people leadership experience, including hiring, coaching, and performance management.</p></li></ul></div><div><ul><li><p>
Demonstrated experience managing <b>asset inventories and lifecycle processes</b> in a complex, distributed enterprise environment.</p></li></ul></div><div><ul><li><p>
Experience working with <b>cross-functional technology and business stakeholders</b> (e.g., Engineering, Security, Finance, Procurement).</p></li></ul></div><p></p><div><p><b><br>
Preferred Qualifications</b></p></div><div><ul><li><p>
Experience in a <b>large-scale retail or similarly complex, distributed environment</b>.</p></li></ul></div><div><ul><li><p>
Hands-on experience with <b>ITAM/CMDB tools</b> and related integrations (e.g., discovery, monitoring, procurement, service management).</p></li></ul></div><div><ul><li><p>
Familiarity with <b>ITIL</b> or related frameworks for service and asset management.</p></li></ul></div><div><ul><li><p>
Experience supporting <b>audit and compliance</b> efforts for hardware, software, or cloud assets.</p></li></ul></div><div><ul><li><p>
Demonstrated success in driving <b>process improvement and automation</b> in technology operations.</p></li></ul></div><p></p><div><p><b><br>
Knowledge, Skills, Abilities</b></p></div><div><ul><li><p>
Strong understanding of <b>technology asset lifecycle</b> concepts (hardware, software, and cloud), including inventory, configuration, licensing, and retirement.</p></li></ul></div><div><ul><li><p>
Ability to interpret and act on <b>financial and operational data</b>, including TCO, utilization, and optimization opportunities.</p></li></ul></div><div><ul><li><p>
Proven <b>people</b><b> </b><b>leadership</b> and team-building skills, with the ability to mentor and develop high-performing associates.</p></li></ul></div><div><ul><li><p>
Strong <b>analytical and problem-solving</b> skills; able to decompose complex problems and drive structured solutions.</p></li></ul></div></div><div><div><ul><li><p>
Excellent <b>communication and storytelling</b> skills, including the ability to translate asset data and risk into clear, actionable insights for executive and non-technical audiences.</p></li></ul></div><div><ul><li><p>
Ability to <b>influence and drive change</b> across organizational boundaries without direct authority.</p></li></ul></div><div><ul><li><p>
Strong <b>organizational skills</b> and attention to detail; able to manage multiple priorities in a fast-paced environment.</p></li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p></div></div><ul><li>
Typically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director.</li></ul><p><b><br>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p></p><p><b>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
8+</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs</li><li>
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders</li><li>
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals</li><li>
Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals</li><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives</li><li>
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>
Develops Talent: Developing people to meet both their career goals and the organization's goals</li><li>
Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives</li><li>
Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action</li><li>
Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear</li><li>
Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics</li><li>
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations</li></ul></div><p></p>

Cybersecurity Manager, Technology Asset Management (Remote)

<div><b>Position Purpose:</b><p>
The primary purpose of this role is to oversee asset protection functions, performing AP and Safety-related activities to support Home Depot's business objectives, such as, but not limited to minimizing shrink, risk and safety incidents, providing on boarding to AP programs, OSHA standards and investigations, training, coaching and response to potentially volatile situations, requiring effective decision making and conducting investigations for assigned DC's. This includes responsibility for data integrity and tracking of various performance metrics across AP activities. The role has experience in asset protection, safety, hazmat, OSHA standards and investigations to ensure Home Depot maintains a safe, and healthy business by providing direction to the leadership team, in assigned stores, related to improving profitability through reductions in shrink, safety, expenses and liability.</p><b><br>
Key Responsibilities:</b><ul><li>
30% Strategy and Planning: Organizes, plans and performs asset protection activities within the assigned location(s) for topics such as shrink, and safety awareness programs, merchandise accuracy audits, training, development and execution of those programs; Implements strategic asset protection plans in partnership with building leadership, and provides support to the leadership team related to improving overall performance as it relates to shrink, safety, accuracy and regulatory compliance</li><li>
30% Delivery and Execution: Participates in the decision making process with leadership relating to decisions about shrink, safety, accuracy, and regulatory compliance. Makes recommendations and provides communication to Sr. Asset Protection Manager, and others; Initiates investigations and resolution of safety, regulatory compliance, and theft related issues. Discusses concerns as they arise with the GM, and HRM. Escalates to Sr. Asset Protection Manager as necessary to protect the company brand, liability and maintain a productive work environment for all associates; Attains performance metrics related to safety, shrink, accuracy, regulatory compliance and expenses, using all available tools, to review the overall safety and security metrics. Immediately reporting relevant issues to GM and or Sr. Asset Protection Manager and implementing solutions to improve the safety and shrink of assigned building(s); Share performance results with DC leadership, Sr. Asset Protection Manager, and SSC business partners to identify areas for improvement and recommend resolutions as it relates to the overall safety, shrink, accuracy, and regulatory compliance</li><li>
20% People: Manages a team of Asset Protection Supervisors, Auditors through hands-on leadership; Makes recommendations concerning their teams (e.g., recruitment, selection, performance appraisal, and professional development); Identifies training needs throughout all departments in the DC by determining gaps in operations, safety and shrink performance, hazardous material handling, and regulatory compliance execution of the operations programs; Reviews and provides feedback on key Asset Protection deliverables in Shrink, Safety, Accuracy and Compliance</li><li>
20% Compliance: Leads regulatory investigations suc as, OSHA, EPA, state and federal agencies. Maintain compliance with all Supply Chain security measures that will include but not limited to a seal compliance and testing program and maintaining a strong physical security presence. Leverage contracted site guard supervisors, and ensure all electronic security systems are in good working order at all times.</li></ul><br>
<b>
Direct Manager/Direct Reports:</b><ul><li>
Typically reports to Sr. Mgr Asset Potection Manager - Supply Chain</li><li>
1-3 Direct Reports</li></ul><br>
<b>
Travel Requirements:</b><ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul><br>
<b>
Physical Requirements:</b><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul><br>
<b>
Working Conditions:</b><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul><br>
<b>Minimum Qualifications:</b><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><br>
<b>
Preferred Qualifications:</b><ul><li>
3+ years of Asset Protection Supply Chain / Store Asset Protection / Distribution Operational Experience</li><li>
2 or 4-year college degree</li><li>
Wicklander &amp; Zulawski certified</li><li>
Experience with CCTV and digital recording devices</li><li>
Logistics and/or field investigations experience</li><li>
LPC or LPQ Completion</li><li>
Leading Teams</li></ul><br>
<b>
Minimum Education:</b><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><br>
<b>
Preferred Education:</b><ul><li>
No additional education</li></ul><br>
<b>
Minimum Years of Work Experience:</b><ul><li>
2</li></ul><br>
<b>
Preferred Years of Work Experience:</b><ul><li>
No additional years of experience</li></ul><br>
<b>
Minimum Leadership Experience:</b><ul><li>
None</li></ul><br>
<b>
Preferred Leadership Experience:</b><ul><li>
None</li></ul><br>
<b>
Certifications:</b><ul><li>
None</li></ul><br>
<b>
Competencies:</b><ul><li>
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.</li><li>
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li>
Decision Quality: Making good and timely decisions that keep the organization moving forward.</li><li>
Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization.</li><li>
Drives Results: Consistently achieving results, even under tough circumstances.</li></ul></div>

DC Asset Protection Manager

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