it director

Information Technology Senior Management Forum

<div><div><p>Posted Date</p>
<p>10/24/2025</p>
</div><div><p>Description</p>
<div><p>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.</p><p><b>
Primary Job Function</b></p><p>
Abbott is seeking a visionary and results-driven Director of ERP &amp; Manufacturing Programs to lead the strategic planning, execution, and delivery of SAP related initiatives for Abbott Nutrition. This role is responsible for driving transformation, ensuring operational excellence, and aligning technology solutions with business objectives. The ideal candidate will bring deep SAP and Manufacturing functional, technical and delivery expertise as well as strong leadership capabilities, and a proven track record of managing complex, cross-functional programs in a global enterprise environment.</p><p><b>
Key Responsibilities</b></p><p>
Serve as the global leader for Abbott Nutrition ERP and Manufacturing program, enabling business and technology transformation.</p><p>
Oversee the full lifecycle of SAP ERP and Manufacturing programs, including planning, budgeting, execution, and post-implementation support.</p><p>
Implement the global SAP template to multiple Abbott Nutrition sites.</p><p>
Partner with business leaders across Supply Chain, Manufacturing, Finance, and Procurement to align SAP initiatives with Abbott Nutrition goals.</p><p>
Lead a high-performing program cross functional team of program managers, solution architects, and functional analysts.</p><p>
Serve as the primary liaison between IT and business stakeholders, ensuring transparency, alignment, and timely decision-making.</p><p>
Ensure programs adhere to internal governance frameworks, regulatory requirements, and industry best practices.</p><p>
Manage relationships with SAP, system integrators, and other third-party vendors to ensure successful delivery and support.</p><p><b>
Qualifications</b></p><ul><li>
Proven leadership in delivering large-scale <b>SAP ERP solutions</b> across global enterprises.</li><li>
Deep understanding of cross-functional business processes including <b>commercial</b>, <b>manufacturing</b>, <b>quality</b>, <b>regulatory</b>, <b>legal</b>, <b>procurement</b>, and <b>supply chain</b>.</li><li>
Strong functional process experience in OTC, PTP, RTR and MFG</li><li>
Experience implementing SAP S/4HANA.</li><li>
Expertise in software delivery methodologies, tools, and governance within complex ERP landscapes.</li><li>
Strong organizational and change management capabilities, with a track record of driving enterprise transformation.</li></ul><p><b>
Financial Scope</b></p><ul><li>
Accountable for managing program budgets of <b>$20MM</b>, with a projected <b>$100MM</b> total spend over five years for large scale programs.</li></ul><p><b>
Core Job Responsibilities</b></p><p>
Specific IT Responsibilities:</p><ul><li><b>
ERP Solution Delivery and Global Support</b><br>
Lead the global delivery for SAP and Manufacturing for Abbott Nutrition global templates across multiple sites, ensuring seamless implementations and continuous expansion of the ERP landscape. Partner across all IT functions to drive robust solution architecture, design, resource alignment, and capability development.</li><li><b>
Strategic Business Partnership</b><br>
Serve as a trusted advisor to executive leadership on IT solutions for complex SAP and MFG initiatives. Collaborate cross-functionally to translate business requirements into actionable technology strategies. Champion innovation to enable strategic initiatives such as greenfield manufacturing and margin improvement programs.</li><li><b>
Enterprise Program Management</b><br>
Oversee the global design across business divisions and contribute to the evolution of next-generation ERP technologies. Coordinate with BTS functions including Business Relationship managers, Business, Infrastructure, Digital, and Cybersecurity to design and build throughput without any disruption.</li><li><b>
Global Budget Oversight</b><br>
Manage a global IT budget of $20MM annually for ERP program delivery contributing to a broader strategic investment portfolio of $100MM. Ensure fiscal discipline and alignment with enterprise priorities.</li><li><b>
Regulatory &amp; Policy Compliance</b><br>
Ensure full adherence to corporate and divisional policies, as well as internal and external regulatory requirements. Maintain a strong compliance posture across all ERP-related operations.</li><li><b>
Cybersecurity Governance</b><br>
Provide oversight and enforcement of cybersecurity policies and regulatory mandates across ERP functions. Safeguard enterprise systems and data through proactive risk management and security controls.</li><li><b>
Stakeholder Relationship Management</b><br>
Strengthen relationships with internal customers and external suppliers. Foster trust and collaboration to enhance service delivery and business outcomes.</li><li><b>
High-Performance Team Leadership</b><br>
Lead a cross functional team of professionals to drive excellence in service delivery through standardized processes, tools, and performance metrics. Negotiate strategic contracts with alliance partners to ensure scalable and cost-effective operations.</li></ul><p>
+</p><p><b>
Position Accountability / Scope</b></p><p><b>
Indicate the reporting relationships, products, budgets, throughput, level and purpose of contacts (internal and external), or other scope measures that are key to this position.</b></p><p>
Span of Business Function Control:</p><p><b>
Position Overview &ndash; ERP Transformation Leader</b></p><p>
This role is accountable for driving the strategic roadmap, global template and design, and execution of the Abbott Nutrition ERP and Manufacturing transformation programs.</p><p><b>
Key Responsibilities</b></p><p><b>
Enterprise Strategy &amp; Transformation</b><br>
Define and execute the ERP strategy to enable digital transformation across commercial, manufacturing, procurement, finance, quality, logistics, distribution, and supply chain functions. Deliver integrated technology solutions that support both divisional operations and corporate functions including Treasury, Accounts Receivable, Disbursements, Tax, Customs, Internal Audit, and Expense Reporting.</p><p><b>
Change Enablement &amp; Business Continuity</b><br>
Ensure successful implementation of organizational changes across all business functions, enabling transformation without disruption to business goals.</p><p><b>
Leadership &amp; Governance</b><br>
Report directly to the Senior Director &ndash; ERP COE within IT Organization. Operate with strong executive presence and strategic acumen, engaging with Directors, DVPs, and General Managers across divisions. Lead cross-functional, cross-divisional, and global teams to deliver enterprise-scale solutions.</p><p><b>
Next-Gen ERP Strategy</b><br>
Develop and lead the strategy for implementing global design and template for Abbott Nutrition and implement for multiple sites.</p><p><b>
Portfolio Oversight</b><br>
Manage a portfolio of high-visibility projects, products, and processes simultaneously. Balance strategic initiatives with dynamic operational demands, ensuring timely delivery of project management solutions across the enterprise.</p><p><b>
External Engagement</b><br>
Collaborate with external suppliers and agencies to support program delivery and innovation.</p><p><b>
Minimum Experience / Training Required</b></p><p><b>
Indicate the minimum experience level and/or training required to perform this job.
</b></p><p><b>Education &amp; Credentials</b></p><ul><li>
Bachelor&rsquo;s degree in computer science, Business, or a related field required.</li><li>
Advanced degree (MBA or Master&rsquo;s) strongly preferred.</li></ul><p><b>
Professional Experience</b></p><ul><li>
Over 15 years of progressive leadership in Information Technology, with a proven track record of delivering large-scale business transformation programs.</li><li>
10+ years of experience managing globally distributed teams within complex, multinational enterprises.</li><li>
10+ years of hands-on leadership in SAP ERP transformation initiatives across large organizations.</li></ul><p><b>
ERP &amp; Program Leadership</b></p><ul><li>
Demonstrated success in leading high-performing ERP teams, integrating functional and technical teams across global operations.</li><li>
Deep expertise in cross-functional business processes including finance, supply chain, manufacturing, and quality.</li><li>
Extensive experience in integrating SAP platforms with other Manufacturing Execution systems, Warehouse Management System, and other non-SAP systems.</li></ul><p><b>
Financial &amp; Vendor Management</b></p><ul><li>
Proven financial stewardship managing portfolios exceeding $20MM annually.</li><li>
Skilled in vendor and supplier engagement, contract negotiation, and managed services oversight.</li></ul><p><b>
Strategic &amp; Operational Excellence</b></p><ul><li>
Recognized for bringing insight, innovation, and best practices to strategic planning and enterprise discussions.</li><li>
Expert in program management for complex, global initiatives involving multi-functional and multi-technology integration.</li></ul><p><b>
Leadership &amp; Communication</b></p><ul><li>
Exceptional executive presence with strong communication, negotiation, and collaboration skills.</li><li>
Adept at translating technical and business concepts across all organizational levels.</li><li>
Proven ability to build and lead high-performing teams in dynamic, fast-paced environments.</li></ul><p><b>
Governance &amp; Compliance</b></p><ul><li>
Advanced knowledge of business office operations including financial governance, procurement, and contract management.</li><li>
Strong organizational agility with the ability to adapt quickly to shifting priorities and strategic demands.</li></ul><p>
The base pay for this position is $168,000.00 &ndash; $336,000.00. In specific locations, the pay range may vary from the range posted.
</p></div></div><div><p>Salary</p><p>
168,000.00 - 336,000.00 Annual</p>
</div><div></div><div><div><p>Type</p><div><p>
Full-time</p></div></div></div></div>

IT Director – AN Manufacturing

AstraZeneca

<div><p><b>JOB TITLE</b></p><p></p><p><b>
Egypt Commercial IT &amp; Digital Director</b></p><p><b><br>
ABOUT ASTRAZENECA</b></p><p>
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world&rsquo;s most serious diseases. But we&rsquo;re more than one of the world&rsquo;s leading pharmaceutical companies.</p><p></p><p><b>
ROLE SUMMARY
</b></p><p>The Egypt Commercial IT &amp; Digital Director is the senior IT leader for Egypt and a member of the Country Senior Leadership Team. This role owns the Commercial IT &amp; Digital agenda end-to-end, aligning with global, regional, and MEA strategies while tailoring execution to Egypt&rsquo;s market dynamics and strategic priorities. The Director is the primary point of contact for all IT matters in Egypt, accountable for technology strategy, delivery, governance, risk, and adoption that enable commercial growth, customer engagement, and business transformation.</p><p></p><p><b>
What you&rsquo;ll do</b></p><ul><li>
Strategy and Leadership: Lead the Egypt Commercial IT &amp; Digital strategy and roadmap, ensuring alignment with global and MEA priorities while addressing local market needs. Advise SLT peers on technology-enabled opportunities and risks, and represent IT externally with key partners where appropriate.</li><li>
Business Outcomes: Translate business goals into an integrated portfolio of digital and IT initiatives, delivering measurable outcomes in revenue growth, productivity, customer engagement, and cost optimization. Ensure technology investments directly support brand, key account, and channel strategies.</li><li>
Team Leadership: Build, lead, and develop a high-performing Egypt Commercial IT &amp; Digital team. Foster a culture of accountability, empowerment, collaboration, and continuous improvement. Coach leaders and individual contributors to deliver high-value capabilities.</li><li>
Operating &amp; Governance Model: Operationalize and continuously improve digital/IT operating model and governance (demand management, prioritization, architecture, quality, and risk). Ensure effective delivery of integrated business solutions across Commercial, Medical, Market Access, and other functions.</li><li>
Program Delivery: Oversee major initiatives such as automation, digitization, omnichannel engagement, CRM optimization, advanced analytics, and AI use cases including the roll-out of Digital Health solutions in Egypt. Drive execution excellence through best-in-class PMO practices (scope, resources, milestones, benefits realization).</li><li>
Platforms &amp; Capabilities: Own deployment and adoption of commercial platforms and capabilities (data and analytics, CRM/CLM, field force effectiveness, AI/ML, cloud solutions, enterprise platforms). Ensure high user adoption, robust change management, and sustained business value.</li><li>
Data, Security &amp; Compliance: Ensure adherence to global and local data privacy laws, compliance standards, cybersecurity protocols, and audit requirements. Partner with Compliance, Legal, Information Security, and Quality to remain audit-ready and regulatorily aligned.</li><li>
Architecture &amp; Integration: Ensure alignment with enterprise architecture, standards, and integration patterns. Maintain consistency with global platforms while enabling local innovation where justified by value and risk.</li><li>
Financial Management: Plan and manage IT/digital budgets with strong financial governance. Optimize resource allocation, vendor management, contracts, and commercial terms; track ROI and benefits realization.</li><li>
Stakeholder Engagement: Maintain strong collaboration with global/regional IT &amp; Digital teams, Commercial leadership, and cross-functional stakeholders. Communicate clearly on strategy, roadmaps, risks, dependencies, and outcomes.</li><li>
Change &amp; Adoption: Lead organizational change management to drive successful technology adoption, process improvements, and cultural shifts required to realize business transformation.</li><li>
Risk &amp; Continuity: Oversee IT risk management, business continuity, disaster recovery, service management, and incident response for Egypt. Ensure service reliability, performance, and user satisfaction.</li></ul><p></p><p><b>
Essential for the role</b></p><ul><li>
Education: Bachelor&rsquo;s degree in STEM (Science, Technology, Engineering, or Mathematics). MBA or relevant postgraduate qualification is desirable.</li><li>
Experience: 12+ years of progressive experience in IT/Digital roles, including 3+ years in leadership positions within multinational organizations&mdash;ideally in life sciences, healthcare, or other regulated industries.</li><li>
Executive Presence: Strong influencing, advisory, and communication skills with the ability to engage senior leaders, challenge constructively, and drive decisions.</li><li>
Strategic Translation: Proven ability to convert business strategies and tactical plans into IT/digital roadmaps, operating plans, and measurable outcomes.</li><li>
People Leadership: Demonstrated experience leading, coaching, and developing teams (both individual contributors and program leaders) in complex, matrixed environments.</li><li>
Delivery Excellence: Track record in leading large-scale programs and transformations. Strong program/project management capability; deep understanding of agile delivery, product lifecycle management, and modern delivery practices.</li><li>
Commercial Domain: Experience with commercial capabilities such as CRM, omnichannel orchestration, field force effectiveness, customer data and martech platforms, advanced analytics, and AI/ML use cases.</li><li>
Governance &amp; Standards: Familiarity with ISO standards, ITIL, Software Development Lifecycle (SDLC/SLC), validation practices, and GxP-adjacent considerations. Understanding of enterprise architecture and cloud governance.</li><li>
Data &amp; Security: Strong grasp of data privacy, cybersecurity, identity and access management, and regulatory frameworks; experience ensuring audit readiness and compliance in local and global contexts.</li><li>
Financial Acumen: Experience in planning and managing financial budgets, vendor ecosystems, contracts, and benefits tracking.</li><li>
Language: Fluency in English, Arabic</li></ul><p><b>
Desirable for the role</b></p><ul><li>
Experience in pharmaceutical or healthcare commercial operations, including omnichannel and HCP engagement.</li><li>
Hands-on exposure to global enterprise platforms (e.g., major CRM, analytics, data platforms, content management, marketing automation).</li><li>
Experience driving automation (RPA/IPA) and AI-enabled use cases in commercial settings.</li><li>
Prior leadership of IT in-country as the local accountable owner for IT services, risk, and stakeholder management.</li></ul><p></p><p><b>
What You&rsquo;ll Bring</b></p><ul><li>
A results-focused, pragmatic approach to delivering business value through technology.</li><li>
The ability to balance global standards with local innovation with a demonstrated prioritization approach through a governance framework.</li><li>
Strong stakeholder management and communication, with a bias for transparency and accountability.</li><li>
A passion for building talent, modern ways of working, and a culture of continuous improvement</li></ul><p></p><p><b>
Why AstraZeneca?</b></p><p>
At AstraZeneca we&rsquo;re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There&rsquo;s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We&rsquo;re on an exciting journey to pioneer the future of healthcare.</p><p><b><br>
So, what&rsquo;s next?
</b></p><ul><li>Are you already imagining yourself joining our team? Good, because we can&rsquo;t wait to hear from you.</li><li>
Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it&rsquo;s yours.</li></ul><p></p><p><b>
Where can I find out more?</b></p><p>
Our Social Media, Follow AstraZeneca on LinkedIn</p><p>
Follow AstraZeneca on Facebook</p><p>
Follow AstraZeneca on Instagram</p></div><p></p>

Egypt Commercial IT & Digital Director

<div>
 <strong>
  JOB TITLE
  <br/>
  <br/>
 </strong>
 <strong>
  Egypt Commercial IT &amp; Digital Director
  <br/>
  <br/>
 </strong>
 <strong>
  About Astrazeneca
  <br/>
  <br/>
 </strong>
 AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world&rsquo;s most serious diseases. But we&rsquo;re more than one of the world&rsquo;s leading pharmaceutical companies.
 <br/>
 <br/>
 <strong>
  Role Summary
  <br/>
  <br/>
 </strong>
 The Egypt Commercial IT &amp; Digital Director is the senior IT leader for Egypt and a member of the Country Senior Leadership Team. This role owns the Commercial IT &amp; Digital agenda end-to-end, aligning with global, regional, and MEA strategies while tailoring execution to Egypt&rsquo;s market dynamics and strategic priorities. The Director is the primary point of contact for all IT matters in Egypt, accountable for technology strategy, delivery, governance, risk, and adoption that enable commercial growth, customer engagement, and business transformation.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strategy and Leadership: Lead the Egypt Commercial IT &amp; Digital strategy and roadmap, ensuring alignment with global and MEA priorities while addressing local market needs. Advise SLT peers on technology-enabled opportunities and risks, and represent IT externally with key partners where appropriate.
  </li>
  <li>
   Business Outcomes: Translate business goals into an integrated portfolio of digital and IT initiatives, delivering measurable outcomes in revenue growth, productivity, customer engagement, and cost optimization. Ensure technology investments directly support brand, key account, and channel strategies.
  </li>
  <li>
   Team Leadership: Build, lead, and develop a high-performing Egypt Commercial IT &amp; Digital team. Foster a culture of accountability, empowerment, collaboration, and continuous improvement. Coach leaders and individual contributors to deliver high-value capabilities.
  </li>
  <li>
   Operating &amp; Governance Model: Operationalize and continuously improve digital/IT operating model and governance (demand management, prioritization, architecture, quality, and risk). Ensure effective delivery of integrated business solutions across Commercial, Medical, Market Access, and other functions.
  </li>
  <li>
   Program Delivery: Oversee major initiatives such as automation, digitization, omnichannel engagement, CRM optimization, advanced analytics, and AI use cases including the roll-out of Digital Health solutions in Egypt. Drive execution excellence through best-in-class PMO practices (scope, resources, milestones, benefits realization).
  </li>
  <li>
   Platforms &amp; Capabilities: Own deployment and adoption of commercial platforms and capabilities (data and analytics, CRM/CLM, field force effectiveness, AI/ML, cloud solutions, enterprise platforms). Ensure high user adoption, robust change management, and sustained business value.
  </li>
  <li>
   Data, Security &amp; Compliance: Ensure adherence to global and local data privacy laws, compliance standards, cybersecurity protocols, and audit requirements. Partner with Compliance, Legal, Information Security, and Quality to remain audit-ready and regulatorily aligned.
  </li>
  <li>
   Architecture &amp; Integration: Ensure alignment with enterprise architecture, standards, and integration patterns. Maintain consistency with global platforms while enabling local innovation where justified by value and risk.
  </li>
  <li>
   Financial Management: Plan and manage IT/digital budgets with strong financial governance. Optimize resource allocation, vendor management, contracts, and commercial terms; track ROI and benefits realization.
  </li>
  <li>
   Stakeholder Engagement: Maintain strong collaboration with global/regional IT &amp; Digital teams, Commercial leadership, and cross-functional stakeholders. Communicate clearly on strategy, roadmaps, risks, dependencies, and outcomes.
  </li>
  <li>
   Change &amp; Adoption: Lead organizational change management to drive successful technology adoption, process improvements, and cultural shifts required to realize business transformation.
  </li>
  <li>
   Risk &amp; Continuity: Oversee IT risk management, business continuity, disaster recovery, service management, and incident response for Egypt. Ensure service reliability, performance, and user satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential For The Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education: Bachelor&rsquo;s degree in STEM (Science, Technology, Engineering, or Mathematics). MBA or relevant postgraduate qualification is desirable.
  </li>
  <li>
   Experience: 12+ years of progressive experience in IT/Digital roles, including 3+ years in leadership positions within multinational organizations&mdash;ideally in life sciences, healthcare, or other regulated industries.
  </li>
  <li>
   Executive Presence: Strong influencing, advisory, and communication skills with the ability to engage senior leaders, challenge constructively, and drive decisions.
  </li>
  <li>
   Strategic Translation: Proven ability to convert business strategies and tactical plans into IT/digital roadmaps, operating plans, and measurable outcomes.
  </li>
  <li>
   People Leadership: Demonstrated experience leading, coaching, and developing teams (both individual contributors and program leaders) in complex, matrixed environments.
  </li>
  <li>
   Delivery Excellence: Track record in leading large-scale programs and transformations. Strong program/project management capability; deep understanding of agile delivery, product lifecycle management, and modern delivery practices.
  </li>
  <li>
   Commercial Domain: Experience with commercial capabilities such as CRM, omnichannel orchestration, field force effectiveness, customer data and martech platforms, advanced analytics, and AI/ML use cases.
  </li>
  <li>
   Governance &amp; Standards: Familiarity with ISO standards, ITIL, Software Development Lifecycle (SDLC/SLC), validation practices, and GxP-adjacent considerations. Understanding of enterprise architecture and cloud governance.
  </li>
  <li>
   Data &amp; Security: Strong grasp of data privacy, cybersecurity, identity and access management, and regulatory frameworks; experience ensuring audit readiness and compliance in local and global contexts.
  </li>
  <li>
   Financial Acumen: Experience in planning and managing financial budgets, vendor ecosystems, contracts, and benefits tracking.
  </li>
  <li>
   Language: Fluency in English, Arabic
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desirable for the role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in pharmaceutical or healthcare commercial operations, including omnichannel and HCP engagement.
  </li>
  <li>
   Hands-on exposure to global enterprise platforms (e.g., major CRM, analytics, data platforms, content management, marketing automation).
  </li>
  <li>
   Experience driving automation (RPA/IPA) and AI-enabled use cases in commercial settings.
  </li>
  <li>
   Prior leadership of IT in-country as the local accountable owner for IT services, risk, and stakeholder management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A results-focused, pragmatic approach to delivering business value through technology.
  </li>
  <li>
   The ability to balance global standards with local innovation with a demonstrated prioritization approach through a governance framework.
  </li>
  <li>
   Strong stakeholder management and communication, with a bias for transparency and accountability.
  </li>
  <li>
   A passion for building talent, modern ways of working, and a culture of continuous improvement
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why AstraZeneca?
  <br/>
  <br/>
 </strong>
 At AstraZeneca we&rsquo;re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There&rsquo;s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We&rsquo;re on an exciting journey to pioneer the future of healthcare.
 <br/>
 <br/>
 <strong>
  So, what&rsquo;s next?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Are you already imagining yourself joining our team? Good, because we can&rsquo;t wait to hear from you.
  </li>
  <li>
   Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it&rsquo;s yours.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Where can I find out more?
  <br/>
  <br/>
 </strong>
 Our Social Media, Follow AstraZeneca on LinkedIn
 <br/>
 <br/>
 Follow AstraZeneca on Facebook
 <br/>
 <br/>
 Follow AstraZeneca on Instagram
 <br/>
 <br/>
 <strong>
  Date Posted
  <br/>
  <br/>
 </strong>
 19-أكتوبر-2025
 <br/>
 <br/>
 <strong>
  Closing Date
  <br/>
  <br/>
 </strong>
 28-أكتوبر-2025
 <br/>
 <br/>
 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
</div>


San Francisco Department of Public Health

<b>Recruitment:</b> RTF0157569-01121573
<br><br>
<b>Published:</b> October 24, 2025
<br><br>
<b>Contact:</b><br>
Eliot Watt - Eliot.Watt@sfdph.org
<br><br>
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
<br><br>
Share
<br><br>
<b>Department:</b> Public Health
<br><br>
<b>Job class:</b> 1070-IS Project Director
<br><br>
<b>Salary range:</b> $165,334.00 - $235,326.00
<br><b>Role type:</b> Permanent Civil Service What does this mean?
<br><br>
<b>Hours:</b> Full-time
<br><br>
<b>Exam type:</b> Position Based Test
<br><br>
<b>Rule:</b> Rule of 10
<br><br>
<b>List type:</b> Combined Promotive and Entrance
<br><br>
<b>About:</b><br>
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
<br><b>Application Opening:</b>  10/24/2025
<br><b>Application Deadline:</b> On or after 11/9/2025
<br><b>Annual Salary:</b> $165,334 - $235,326
<br><br>
careers.sf.gov/classifications/?classCode=1070
<br><b>Appointment Type:</b> Permanent Civil Service
<br><b>Recruitment ID:</b>  PBT-1070-157570
<br>The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
<br>The San Francisco Department of Public Health is implementing the Epic electronic health record system across the DPH Network to enhance care coordination and expand secure access to patient data for third-party partners. As part of this transformative effort, we are seeking two Project Directors to lead critical initiatives for the San Francisco Department of Public Health.
<br><br>
Role description
<br><br>
Under the direction of the EHR Epic Program Director, the Epic Ambulatory & Outpatient Applications Manager and the Epic Inpatient Applications Manager will each lead a team of more than 10 IT and workflow professionals. These are direct staff management roles responsible for the strategic development, implementation, and long-term support of Epic applications across the SFDPH network.
<br>1. Epic Ambulatory & Outpatient Applications Manager
<br>Oversees Epic Ambulatory and specialty modules such as EpicCare Nephrology, Bones Orthopaedics, Kaleidoscope Ophthalmology, Wisdom Dental, and Behavioral Health.
<br>Manages all aspects of EpicCare Link and supports external partner access to outpatient tools.
<br>2. Epic Inpatient Applications Manager
<br>Oversees Epic Inpatient and specialty modules including EpicCare Jail Health, Willow Ambulatory, Willow Inpatient, Orders, Optime, ASAP (Emergency Department), Optime/Anesthesia (Surgery), and Behavioral Health.
<br>Manages inpatient-related third-party access and integration with Epic tools.
<br>Common Responsibilities
<br>Lead and manage cross-functional teams supporting Epic application domains, including strategy development, planning, testing, quality assurance, documentation, and user acceptance.
<br>Serve as the primary liaison for Epic application teams and third-party partners accessing Epic tools outside the DPH Network.
<br>Collaborate with Workstream IT Managers and operational teams to assess workflow needs, system design, and translate requirements into functional solutions.
<br>Facilitate integrated workgroups, ensure coordination between applications, and maintain implementation timelines and documentation.
<br>Support Epic access for all users across a complex technical environment that spans multiple institutions and a diverse suite of applications.
<br>Coordinate functions and activities across SFDPH divisions, affiliate organizations, and external partners, with a focus on Primary Care, Specialty Care, and Behavioral Health.
<br>Foster cross-collaboration with internal SFDPH operational groups to ensure alignment and continuity of care.
<br>Common Duties Include
<br>Organize, direct and supervise the work of subordinate staff.
<br>Provide feedback and coach staff through professional development.
<br>Participate in the development and implementation of goals, objectives, policies, priorities
<br>and procedures for the assigned programs.
<br>Ensure that activities are completed in a timely and efficient manner consistent with defined policies and regulations.
<br>Assume significant responsibility for the preparation and administration of assigned budget(s).
<br>Represent the department at various meetings.
<br>Coordinate training programs for staff and users; design, fund, schedule and/or arrange for outside trainers.
<br>Function as liaison to other units or departments for data processing activities; coordinate sharing of common software applications and data.
<br>Develop and present information systems Master Plan.
<br>Develop, program and maintain unit data processing applications.
<br>Review and provide direction for system production activities.
<br>Install new devices and software for computer and telecommunication systems; and/or coordinate installation plans with vendors, administrators, users, programmers, analysts, etc.
<br>Perform complex system administrator and/or production functions for computer and communication systems.
<br>Monitor, analyze and resolve problems for systems with varied environments, including PC-based networks, mini computers, mainframes and the like.
<br>Evaluate hardware and software.
<br>Coordinate consultants in the purchase of hardware and software and the establishment of custom software applications for departments.
<br>May prepare specifications and purchase orders; manage vendor accounts; recommend consulting services as needed: establish maintenance contracts for equipment.
<br>Evaluate and recommend department equipment purchases; may maintain inventories of materials, supplies and equipment.
<br><br>
How to qualify
<br><br>
MINIMUM QUALIFICATIONS
<br>Certification
<br>Epic Certification*
<br>Experience
<br>Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience
<br><br>
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
<br>Education
<br>An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
<br>Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).
<br><br>
One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.
<br><ul>
<li>The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.</li>
</ul>
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
<br>DESIRABLE QUALIFICATIONS
<br><br>
These desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
<br>Specific Epic certifications
<br>EpicCare Ambulatory
<br>Clindoc
<br>ASAP
<br>Orders
<br>Willow
<br>Optime/Anesthesia
<br>Project management and process leadership
<br>Strong communication skills
<br>Proficiency with basic word processing and presentation applications
<br>Knowledge of flow diagramming applications and collaboration platforms
<br>Knowledge of Lean fundamentals including, but not limited to, A3 thinking, Value Stream Mapping and Kaizen events
<br>Knowledge of HL7 standard integration and Microsoft SQL databases
<br>Working knowledge of applicable federal, state, local, and private laws and regulations in relation to the processes of the area of purview and electronic health records
<br>Experience managing large teams in a complex integrated environment
<br><b>Important Note:</b> Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
<br><br>
What else should I know?
<br><br>
<b>Selection Procedures :</b><br>
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
<br>Assessment Component
<br><br>
Candidates that meet the minimum qualifications will be invited to participate in an exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
<br>Ability to produce complex reports to extract, analyze, and present data in formats that support strategic planning, operational decisions, and compliance requirements.
<br>Ability to supervise and manage reporting staff while providing leadership and technical guidance.
<br>Ability to efficiently analyze, prioritize, and resolve problems in a fast-paced environment.
<br>Ability to effectively communicate in writing to convey information clearly, respond to inquiries, and collaborate with diverse stakeholders.
<br>Ability to effectively communicate orally to convey information clearly, respond to inquiries, and collaborate with diverse stakeholders.
<br>Ability to explain technical hurdles to non-technical staff with clarity and precision to facilitate understanding, collaboration, and informed decision-making.
<br>Ability to translate operational business rules and clinical requirements into functional applications and reports to support data-driven decision-making and improve workflow efficiency.
<br>Ability to analyze user and business requirements to support system implementation, ensure regulatory compliance, and inform planning and policy development.
<br>Ability to manage vendor relationships and monitor performance to ensure IT asset procurement and lifecycle servicing fulfill contractual obligations.
<br>Knowledge of budgeting and contract administration to support financial planning and resource allocation.
<br>Ability to design, coordinate, and evaluate training programs to meet organizational learning needs.
<br><b>Behavioral Consistency Questionnaire (Weight:</b> 100%)
<br>Candidates must achieve a passing score on the exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. Qualified applicants who apply to both 1070 Epic-Certified IT Project Director and 1070 IT Integration, Application Development, and ADS Manager will complete a single examination.
<br>Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
<br>Certification
<br><br>
The certification rule for the eligible list resulting from this examination will be the Rule of 10 Scores.
<br><br>
<b>Eligible List/Score Report :</b><br>
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/
<br>The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.
<br><br>
<b>How to apply:</b><br>
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov .
<br>Our email communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link .
<br>Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.
<br>Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
<br>Terms of Announcement and Appeal Rights
<br><br>
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.
<br>Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at careers.sf.gov . The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
<br>Additional information regarding Employment with the City and County of San Francisco
<br>Information about the Hiring Process
<br>Conviction History
<br>Employee Benefits Overview
<br>Equal Employment Opportunity
<br>Disaster Service Workers
<br>Reasonable Accommodation
<br>Right to Work
<br>Copies of Application Documents
<br>Diversity Statement
<br>Veterans Preference
<br>Seniority Credit in Promotional Exams
<br>If you have any questions regarding this recruitment or application process, please contact the analyst, Eliot.Watt@sfdph.org 628-271-6704.
<br>We may use text messaging to communicate with you at the phone number provided in your application. The first message will ask you to opt-in to text messaging.
<br>The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Epic-Certified IT Project Director - SF Dept of Public Health - 1070

Dubai Holding Community Management

<div>
 <p>
  <strong>
   About Dubai Holding Community Management:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Dubai Holding Community Management (DHCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DHCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.
 </p>
 <p>
  At DHCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.
 </p>
 <p>
  Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively.
 </p>
 <p>
  We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Director &ndash; Digital Transformation &amp; IT is responsible for driving the organization&rsquo;s digital strategy, overseeing the implementation and management of enterprise applications, and ensuring alignment of IT capabilities with business objectives. This role provides leadership in technology innovation, enterprise architecture, IT service delivery, and data-driven transformation. The Director &ndash; Digital Transformation &amp; IT plays a key role in modernizing business operations, enhancing customer and employee experience, and enabling sustainable growth through innovative and scalable digital solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Digital Transformation Strategy
  </strong>
 </p>
 <ul>
  <li>
   Lead the design and execution of digital transformation programs across business units.
  </li>
  <li>
   Drive innovation through adoption of emerging technologies such as AI, IoT, RPA, and data analytics.
  </li>
  <li>
   Ensure alignment of digital initiatives with corporate strategy, sustainability goals, and customer experience objectives.
  </li>
  <li>
   Promote a culture of digital-first thinking and continuous improvement within the organization.
  </li>
 </ul>
 <p>
  <strong>
   Enterprise Applications &amp; Technology Management
  </strong>
 </p>
 <ul>
  <li>
   Oversee implementation, integration, and optimization of enterprise platforms such as Salesforce Service &amp; Marketing Cloud, Maximo (CAFM), Genesys (Contact Centre), Farvision (ERP/Strata), Oracle Fusion, Qualtrics, Sprinklr, and other strategic systems.
  </li>
  <li>
   Ensure platforms are configured to deliver business value, operational efficiency, and customer engagement.
  </li>
  <li>
   Establish enterprise architecture principles to ensure scalability, security, and interoperability of systems.
  </li>
  <li>
   Monitor system performance, manage upgrades, and ensure vendor SLAs and contracts are met.
  </li>
 </ul>
 <p>
  <strong>
   IT Service Delivery &amp; Governance
  </strong>
 </p>
 <ul>
  <li>
   Provide leadership for IT service management, infrastructure, and application support functions.
  </li>
  <li>
   Ensure IT services meet agreed service levels and business expectations.
  </li>
  <li>
   Implement governance frameworks, IT policies, and cybersecurity practices to safeguard business operations.
  </li>
  <li>
   Drive cost optimization, budget management, and IT portfolio oversight (approx. AED 35M).
  </li>
 </ul>
 <p>
  <strong>
   Data &amp; Analytics
  </strong>
 </p>
 <ul>
  <li>
   Lead data governance, master data management, and advanced analytics initiatives.
  </li>
  <li>
   Ensure data integrity, accessibility, and security across enterprise systems.
  </li>
  <li>
   Drive adoption of data-driven decision-making through dashboards, KPIs, and predictive analytics.
  </li>
  <li>
   Partner with business units to identify AI and analytics use cases that enhance productivity and service delivery.
  </li>
 </ul>
 <p>
  <strong>
   Stakeholder &amp; Vendor Collaboration
  </strong>
 </p>
 <ul>
  <li>
   Act as a trusted advisor to senior leadership, ensuring IT and digital strategies support business growth.
  </li>
  <li>
   Collaborate with stakeholders across DHCM and DHRE to deliver enterprise-wide transformation.
  </li>
  <li>
   Build and manage strategic partnerships with technology vendors, consultants, and service providers.
  </li>
  <li>
   Represent the IT function in steering committees, executive forums, and cross-functional programs.
  </li>
 </ul>
 <p>
  <strong>
   Leadership &amp; Team Development
  </strong>
 </p>
 <ul>
  <li>
   Lead, mentor, and develop high-performing IT and digital transformation teams.
  </li>
  <li>
   Foster a collaborative, innovative, and agile working culture.
  </li>
  <li>
   Build organizational capability in emerging technologies and digital competencies.
  </li>
  <li>
   Champion continuous professional development and knowledge sharing within the IT department.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Knowledge &amp; Experience:
   </u>
  </strong>
 </p>
 <p>
  <strong>
   Minimum Qualification
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Computer Science, Engineering, or a related field (Master&rsquo;s preferred).
  </li>
 </ul>
 <li>
 </li>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   14+ years of progressive experience in IT and digital transformation.
  </li>
  <li>
   Demonstrated leadership in enterprise applications, IT strategy, and large-scale technology programs.
  </li>
  <li>
   Proven expertise in managing multi-platform enterprise ecosystems (Salesforce, Maximo, Oracle Fusion, Genesys, ERP systems, analytics platforms).
  </li>
  <li>
   Experience in budget and vendor management for large-scale IT portfolios.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strong understanding of digital transformation strategies and enterprise architecture.
  </li>
  <li>
   Expertise in data management, analytics, and enterprise platforms.
  </li>
  <li>
   Knowledge of ITIL frameworks and industry best practices.
  </li>
  <li>
   Awareness of emerging technology trends.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Behavioural Competencies
  </strong>
 </p>
 <ul>
  <li>
   Excellent leadership and stakeholder management.
  </li>
  <li>
   Strong communication and negotiation skills.
  </li>
  <li>
   Strategic thinking and change management.
  </li>
  <li>
   Ability to drive innovation and large-scale transformation.
  </li>
 </ul>
 <p>
 </p>
</div>


Director - Digital Transformation & IT

Confidential

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The IT Director is responsible for leading the strategic planning, implementation, and management of the organization&rsquo;s information technology systems and infrastructure. The role ensures that IT operations, cybersecurity, and digital transformation initiatives effectively support the organization&rsquo;s goals, while maintaining efficiency, data security, and compliance with regulatory standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   Strategic Leadership
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement the IT strategy aligned with organizational objectives and digital transformation goals.
  </li>
  <li>
   Oversee the design and execution of technology roadmaps, budgets, and project plans.
  </li>
  <li>
   Advise senior management on emerging technologies and IT trends.
  </li>
 </ul>
 <p>
  <strong>
   Infrastructure &amp; Systems Management
  </strong>
 </p>
 <ul>
  <li>
   Ensure the reliability, security, and scalability of IT systems, networks, and applications.
  </li>
  <li>
   Lead system upgrades, migrations, and implementation of new technologies.
  </li>
  <li>
   Oversee data centers, cloud services, and enterprise systems (ERP, HRMS, LMS, etc.).
  </li>
 </ul>
 <p>
  <strong>
   Cybersecurity &amp; Compliance
  </strong>
 </p>
 <ul>
  <li>
   Develop and enforce IT security policies, protocols, and disaster recovery plans.
  </li>
  <li>
   Monitor compliance with cybersecurity regulations and data protection standards.
  </li>
  <li>
   Coordinate audits, risk assessments, and incident response activities.
  </li>
 </ul>
 <p>
  <strong>
   Team &amp; Vendor Management
  </strong>
 </p>
 <ul>
  <li>
   Lead and mentor IT managers, engineers, and support staff.
  </li>
  <li>
   Manage vendor relationships, contracts, and service-level agreements.
  </li>
  <li>
   Promote a culture of continuous improvement and innovation within the IT team.
  </li>
 </ul>
 <p>
  <strong>
   Operational Excellence
  </strong>
 </p>
 <ul>
  <li>
   Oversee IT service delivery and technical support operations across all sites.
  </li>
  <li>
   Manage hardware/software procurement and asset inventory.
  </li>
  <li>
   Ensure high system availability, performance, and user satisfaction.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in Information Technology, Computer Science, or a related field.
  </li>
  <li>
   Minimum 10 years of progressive experience in IT management, including at least 5 years in a leadership role.
  </li>
  <li>
   Proven experience managing enterprise systems, IT infrastructure, and cybersecurity programs.
  </li>
  <li>
   Strong knowledge of ERP systems, cloud computing, networking, and data management.
  </li>
  <li>
   Excellent leadership, communication, and strategic planning skills.
  </li>
  <li>
   Relevant certifications (e.g., PMP, CISSP, ITIL, or similar) are an advantage.
  </li>
 </ul>
 <p>
  <strong>
   Key Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Strategic and analytical thinking
  </li>
  <li>
   Leadership and people management
  </li>
  <li>
   Problem-solving and decision-making
  </li>
  <li>
   Communication and stakeholder engagement
  </li>
  <li>
   Project and budget management
  </li>
 </ul>
 <p>
 </p>
</div>


Director of Information Technology

University of North Carolina at Chapel Hill

<div><div><div>Posting Information
</div><p></p><div><div><div><div><b>Department</b></div> <div>ITS - Customer Experience-607000</div>
</div><br>
<div><div><b>Career Area </b></div><div>Information Technology</div>
</div><br>
<div><div><b>Posting Open Date</b></div> <div>10/24/2025</div>
</div><br>
<div><div><b>Application Deadline</b></div> <div>11/10/2025</div>
</div><br>
<div><div><b>Open Until Filled</b></div> <div>No</div>
</div><br>
<div><div><b>Position Type</b></div> <div>Permanent Staff (EHRA NF)</div>
</div><br>
<div><div><b>Working Title</b></div> <div>ResNet Director</div>
</div><br>
<div><div><b>Appointment Type</b></div> <div>EHRA Non-Faculty</div>
</div><br>
<div><div><b>Position Number</b></div> <div>00055105</div>
</div><br>
<div><div><b>Vacancy ID</b></div> <div>NF0009361</div>
</div><br>
<div><div><b>Full Time/Part Time</b></div> <div>Full-Time Permanent</div>
</div><br>
<div><div><b>FTE</b></div> <div>1</div>
</div><br>
<div><div><b>Hours per week</b></div> <div>40</div>
</div><br>
<div><div><b>Position Location</b></div> <div>North Carolina, US</div>
</div><br>
<div><div><b>Hiring Range</b></div> <div>$100,000 - $124,999</div>
</div><br>
<div><div><b>Proposed Start Date</b></div> <div>12/15/2025</div>
</div><br>
</div></div></div><div><div>Position Information
</div><p></p><div><div><div><div><b>Be a Tar Heel!</b></div>
<div><div>A global higher education leader in innovative teaching, research and public service, the <b>University of North Carolina at Chapel Hill</b> consistently ranks as <b>one of the nation&rsquo;s top public universities</b>. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.</div><div>
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.</div><div>
University employees can choose from a wide range of <b>professional training opportunities</b> for career growth, skill development and lifelong learning and enjoy <b>exclusive perks</b> for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a <b>comprehensive benefits package</b>, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.</div></div>
</div><br>
<div><div><b>Primary Purpose of Organizational Unit</b></div>
<div>ITS Customer Experience &amp; Engagement (CE&amp;E) strives to provide the highest level of customer satisfaction through effective, reliable and professional IT support, in partnership with campus units. Among its functions, CE&amp;E provides website, communications, digital accessibility, and voice services, and support from the Service Desk, including the Business Systems Help Desk.</div>
</div><br>
<div><div><b>Position Summary</b></div>
<div><div><b>This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. </b><b>UNC</b><b> Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.</b><br>
<br>
The ResNet Director plays a critical role in ensuring the seamless operation and security of the network infrastructure that supports UNC Housing. This position involves overseeing the design, implementation, and maintenance of the network systems that facilitate internet access, digital communication, and various online resources essential for academic and personal use by the residents, as well as the Housing professional staff.<br>
<br>
With a keen focus on user experience, the Director addresses technical issues, manages network upgrades, and incorporates new technologies to meet the evolving needs of students and staff. They work closely with central IT professionals, housing administrators, and external vendors to ensure the network&rsquo;s reliability, speed, and security.<br>
<br>
This position is a leadership role with dual reporting structure to Housing and ITS. The Director provides strategic vision and leadership related to technology in the department.<br>
<br>
Key responsibilities include:</div><ul>
<li>Manages 4 full-time employees and 50 student employees</li>
<li>Provides on-site residential support, oversees technology and technology support for the Housing Department. This includes 600 employees in the department spread across 50 buildings on campus.</li>
<li>Manages complex projects impacting over 8,500 individuals on campus. Coordinates with outside groups to complete these projects in a timely, efficient, and cost-effective manner.</li>
<li>Oversees the operational budget. Provides budget forecasting.</li>
<li>Leads necessary procurement activities, including RFPs, contracts, risk assessments, and implementation planning.</li>
<li>Oversees complex IT systems and custom-coded applications in support of the Housing Department.</li>
</ul></div>
</div><br>
<div><div><b>Minimum Education and Experience Requirements</b></div>
<div>Master&rsquo;s and 1-2 years&rsquo; experience; or Bachelors and 2-4 years&rsquo; experience; or will accept a combination of related education and experience in substitution.</div>
</div><br>
<div><div><b>Required Qualifications, Competencies, and Experience</b></div>
<ul><li>Experience leading technical teams and projects with a focus on collaboration</li>
<li>Strong interpersonal skills and ability to effectively communicate with technical staff and non-technical partners</li>
<li>Demonstrated ability to set priorities effectively and resolve competing demands</li>
<li>Knowledge of project and service management principles and practices</li>
<li>Strong customer service skills</li>
<li>Supervisory and/or leadership experience</li>
</ul>
</div><br>
<div><div><b>Preferred Qualifications, Competencies, and Experience</b></div>
<ul><li>Experience at a college or university</li>
<li>Knowledge of ITSM and ITIL best practices</li>
<li>Experience managing or leading teams to manage a large, diverse collection of devices</li>
<li>Extensive experience with technology planning and solution development</li>
<li>3+ years of management experienced</li>
</ul>
</div><br>
<div><div><b>Special Physical/Mental Requirements</b></div>
</div><br>
<div></div><div><div><b>Campus Security Authority Responsibilities</b></div>
<p>This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.</p></div></div></div></div></div><p></p>

ResNet Director

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Egypt Commercial IT & Digital Director

Egypt Commercial IT & Digital Director

Epic-Certified IT Project Director - SF Dept of Public Health - 1070

Director - Digital Transformation & IT

Director of Information Technology

ResNet Director