it director

Visioneers

<div>
 
 Position Summary
 
 
 
 
 Job Description - IT Director
 
 
 
 We are seeking a highly skilled
 
 IT Director
 
 to lead and oversee the full spectrum of IT operations, infrastructure, and digital transformation initiatives across multiple entities within the group. The IT Director will be responsible for managing internal systems, supervising vendors, ensuring cybersecurity and compliance, and aligning IT strategy with organizational goals. This role requires a balance of
 
 strategic leadership
 
 and
 
 hands-on technical expertise
 
 to drive efficiency, security, and innovation across the organization.
 
 
 
 Key Responsibilities
 
 
 
 
 Leadership &amp; Strategy
 
 
 
 <ul>
 <li>
 Define and execute the IT strategy in alignment with business objectives, reporting directly to the COO
 </li>
 <li>
 Provide leadership and mentorship to a team of IT professionals, fostering a culture of accountability and innovation
 </li>
 <li>
 Advise senior management on emerging technologies and digital transformation opportunities
 </li>
 <li>
 Ensure standardized IT governance and policies are applied consistently across all entities
 
 
 </li>
 </ul>
 
 Infrastructure &amp; Systems Oversight
 
 
 
 <ul>
 <li>
 Oversee the management and optimization of infrastructure (servers, storage, networking, firewalls, UPS, and NAS systems)
 </li>
 <li>
 Ensure effective operation of Google Workspace and Office 365 environments, Active Directory, including domain, user, and email management
 </li>
 <li>
 Supervise management of Wi-Fi systems, IP telephony, printer management, CCTV, access control, and biometric attendance systems
 
 
 </li>
 </ul>
 
 Vendor &amp; Budget Management
 
 
 
 <ul>
 <li>
 Lead vendor selection, contract negotiations, and performance monitoring for IT service providers and technology solutions
 </li>
 <li>
 Oversee IT budgeting, cost optimization, and procurement in close collaboration with Finance and Procurement teams
 </li>
 <li>
 Manage subscriptions, licenses, and IT asset lifecycle management
 
 
 </li>
 </ul>
 
 Cybersecurity &amp; Compliance
 
 
 
 <ul>
 <li>
 Establish and enforce IT policies, security standards, and compliance frameworks
 </li>
 <li>
 Oversee deployment and management of security tools (e.g., device protection, firewalls, backup solutions)
 </li>
 <li>
 Ensure data protection, disaster recovery, and business continuity measures are in place
 
 
 </li>
 </ul>
 
 Application &amp; Cloud Management
 
 
 
 <ul>
 <li>
 Oversee cloud environments and applications including Azure Portal, Hosting providers, DNS, backups
 </li>
 <li>
 Manage web hosting, task management software, and source control
 </li>
 <li>
 Lead the implementation and management of Oracle Fusion applications, ensuring successful deployment, integration, and adoption across entities
 </li>
 <li>
 Coordinate with vendors for software development, integrations, and enterprise applications
 
 
 </li>
 </ul>
 
 End-User &amp; Operations Support
 
 
 
 <ul>
 <li>
 Ensure IT systems support smooth day-to-day operations, including smart TVs, conferencing systems, and meeting room booking systems
 </li>
 <li>
 Drive continuous improvement of IT service delivery and user satisfaction
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred)
 </li>
 <li>
 Minimum 10 years of progressive IT experience, including at least 5 years in IT leadership roles
 </li>
 <li>
 Proven track record in IT infrastructure of large organizations, vendor management, and cybersecurity
 </li>
 <li>
 Strong knowledge of enterprise IT operations, networking, cloud services, and IT governance frameworks
 </li>
 <li>
 Experience managing budgets, procurement, and cross-functional collaboration with finance and business teams
 </li>
 <li>
 Excellent leadership, project management, decision-making, and communication skills
 </li>
 <li>
 UAE National is required for this role
 
 
 </li>
 </ul>
 
 Location &amp; Work Mode
 
 
 
 <ul>
 <li>
 On-site role, based in Dubai, United Arab Emirates
 </li>
 <li>
 Group-wide responsibility, covering IT operations and strategy across multiple entities
 </li>
 </ul>
</div>

IT Director ( Arabic Speaker )

San Francisco Department of Public Health

Recruitment: RTF0157569-01121573
 
Published: November 10, 2025
 
Contact: 
Eliot Watt - Eliot.Watt@sfdph.org
 
Apply using SmartRecruiters, the City and County of San Francisco's application portal.
 
Share
 
Department: Public Health
 
Job class: 1070-IS Project Director
 
Salary range: $165,334.00 - $235,326.00
 Role type: Permanent Civil Service What does this mean?
 
Hours: Full-time
 
Exam type: Position Based Test
 
Rule: Rule of 10
 
List type: Combined Promotive and Entrance
 
About: 
11/10/2025 - Epic certificate note added. Existing applicants need not reapply.
 The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
 Application Opening:  10/24/2025
 Application Deadline: On or after 11/9/2025
 Annual Salary: $165,334 - $235,326
 
careers.sf.gov/classifications/?classCode=1070
 Appointment Type: Permanent Civil Service
 Recruitment ID:  PBT-1070-157570
 The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
 The San Francisco Department of Public Health is implementing the Epic electronic health record system across the DPH Network to enhance care coordination and expand secure access to patient data for third-party partners. As part of this transformative effort, we are seeking two Project Directors to lead critical initiatives for the San Francisco Department of Public Health.
 
Role description
 
Under the direction of the EHR Epic Program Director, the Epic Ambulatory & Outpatient Applications Manager and the Epic Inpatient Applications Manager will each lead a team of more than 10 IT and workflow professionals. These are direct staff management roles responsible for the strategic development, implementation, and long-term support of Epic applications across the SFDPH network.
 1. Epic Ambulatory & Outpatient Applications Manager
 Oversees Epic Ambulatory and specialty modules such as EpicCare Nephrology, Bones Orthopaedics, Kaleidoscope Ophthalmology, Wisdom Dental, and Behavioral Health.
 Manages all aspects of EpicCare Link and supports external partner access to outpatient tools.
 2. Epic Inpatient Applications Manager
 Oversees Epic Inpatient and specialty modules including EpicCare Jail Health, Willow Ambulatory, Willow Inpatient, Orders, Optime, ASAP (Emergency Department), Optime/Anesthesia (Surgery), and Behavioral Health.
 Manages inpatient-related third-party access and integration with Epic tools.
 Common Responsibilities
 Lead and manage cross-functional teams supporting Epic application domains, including strategy development, planning, testing, quality assurance, documentation, and user acceptance.
 Serve as the primary liaison for Epic application teams and third-party partners accessing Epic tools outside the DPH Network.
 Collaborate with Workstream IT Managers and operational teams to assess workflow needs, system design, and translate requirements into functional solutions.
 Facilitate integrated workgroups, ensure coordination between applications, and maintain implementation timelines and documentation.
 Support Epic access for all users across a complex technical environment that spans multiple institutions and a diverse suite of applications.
 Coordinate functions and activities across SFDPH divisions, affiliate organizations, and external partners, with a focus on Primary Care, Specialty Care, and Behavioral Health.
 Foster cross-collaboration with internal SFDPH operational groups to ensure alignment and continuity of care.
 Common Duties Include
 Organize, direct and supervise the work of subordinate staff.
 Provide feedback and coach staff through professional development.
 Participate in the development and implementation of goals, objectives, policies, priorities
 and procedures for the assigned programs.
 Ensure that activities are completed in a timely and efficient manner consistent with defined policies and regulations.
 Assume significant responsibility for the preparation and administration of assigned budget(s).
 Represent the department at various meetings.
 Coordinate training programs for staff and users; design, fund, schedule and/or arrange for outside trainers.
 Function as liaison to other units or departments for data processing activities; coordinate sharing of common software applications and data.
 Develop and present information systems Master Plan.
 Develop, program and maintain unit data processing applications.
 Review and provide direction for system production activities.
 Install new devices and software for computer and telecommunication systems; and/or coordinate installation plans with vendors, administrators, users, programmers, analysts, etc.
 Perform complex system administrator and/or production functions for computer and communication systems.
 Monitor, analyze and resolve problems for systems with varied environments, including PC-based networks, mini computers, mainframes and the like.
 Evaluate hardware and software.
 Coordinate consultants in the purchase of hardware and software and the establishment of custom software applications for departments.
 May prepare specifications and purchase orders; manage vendor accounts; recommend consulting services as needed: establish maintenance contracts for equipment.
 Evaluate and recommend department equipment purchases; may maintain inventories of materials, supplies and equipment.
 
How to qualify
 
MINIMUM QUALIFICATIONS
 Certification
 Epic Certification*
 Verification of valid Epic Certification will occur at time of job offer. It is assumed that if you are performing Epic IT work such as back-end configuration, installation, testing, etc., you have the appropriate Epic certification as opposed to individuals performing front end user transactions.
 
Information on obtaining your Epic Certifications: 
Active UserWeb account - Sign in to userweb.epic.com and navigate to Certification Maintenance to download
 Deactivated UserWeb account - Follow steps at userweb.epic.com/Forms/CertificationMaintenance
 Experience
 Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience
 
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
 Education
 An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
 Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).
 
One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.
 <ul>
<li>The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.</li>
</ul>
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
 DESIRABLE QUALIFICATIONS
 
These desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
 Specific Epic certifications
 EpicCare Ambulatory
 Clindoc
 ASAP
 Orders
 Willow
 Optime/Anesthesia
 Project management and process leadership
 Strong communication skills
 Proficiency with basic word processing and presentation applications
 Knowledge of flow diagramming applications and collaboration platforms
 Knowledge of Lean fundamentals including, but not limited to, A3 thinking, Value Stream Mapping and Kaizen events
 Knowledge of HL7 standard integration and Microsoft SQL databases
 Working knowledge of applicable federal, state, local, and private laws and regulations in relation to the processes of the area of purview and electronic health records
 Experience managing large teams in a complex integrated environment
 Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
 
What else should I know?
 
Selection Procedures : 
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
 Assessment Component
 
Candidates that meet the minimum qualifications will be invited to participate in an exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
 Ability to produce complex reports to extract, analyze, and present data in formats that support strategic planning, operational decisions, and compliance requirements.
 Ability to supervise and manage reporting staff while providing leadership and technical guidance.
 Ability to efficiently analyze, prioritize, and resolve problems in a fast-paced environment.
 Ability to effectively communicate in writing to convey information clearly, respond to inquiries, and collaborate with diverse stakeholders.
 Ability to effectively communicate orally to convey information clearly, respond to inquiries, and collaborate with diverse stakeholders.
 Ability to explain technical hurdles to non-technical staff with clarity and precision to facilitate understanding, collaboration, and informed decision-making.
 Ability to translate operational business rules and clinical requirements into functional applications and reports to support data-driven decision-making and improve workflow efficiency.
 Ability to analyze user and business requirements to support system implementation, ensure regulatory compliance, and inform planning and policy development.
 Ability to manage vendor relationships and monitor performance to ensure IT asset procurement and lifecycle servicing fulfill contractual obligations.
 Knowledge of budgeting and contract administration to support financial planning and resource allocation.
 Ability to design, coordinate, and evaluate training programs to meet organizational learning needs.
 Behavioral Consistency Questionnaire (Weight: 100%)
 Candidates must achieve a passing score on the exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. Qualified applicants who apply to both 1070 Epic-Certified IT Project Director and 1070 IT Integration, Application Development, and ADS Manager will complete a single examination.
 Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
 Certification
 
The certification rule for the eligible list resulting from this examination will be the Rule of 10 Scores.
 
Eligible List/Score Report : 
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/
 The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.
 
How to apply: 
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov .
 Our email communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link .
 Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.
 Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
 Terms of Announcement and Appeal Rights
 
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.
 Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at careers.sf.gov . The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
 Additional information regarding Employment with the City and County of San Francisco
 Information about the Hiring Process
 Conviction History
 Employee Benefits Overview
 Equal Employment Opportunity
 Disaster Service Workers
 Reasonable Accommodation
 Right to Work
 Copies of Application Documents
 Diversity Statement
 Veterans Preference
 Seniority Credit in Promotional Exams
 If you have any questions regarding this recruitment or application process, please contact the analyst, Eliot.Watt@sfdph.org 628-271-6704.
 We may use text messaging to communicate with you at the phone number provided in your application. The first message will ask you to opt-in to text messaging.
 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Epic-Certified IT Project Director - SF Dept of Public Health - 1070

Thermo Fisher Scientific

<div>Work Schedule
Second Shift (Afternoons)
Environmental Conditions
Office
Job Description
Location:
India
Department:
Information Technology / Supply Chain Systems
Reports To:
IT CoE Sr. Director
Thermo Fisher Scientific is the world leader in serving science, with annual revenue over $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are speeding up life sciences research, solving complex analytical issues, improving efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to assist them.
Thermo Fisher&rsquo;s 4i Values of Integrity, Intensity, Innovation, and Involvement make up our culture and guide our employees&rsquo; interactions &ndash; with our customers, suppliers, and partners, and with each other. These four values are the very foundation of our culture and are fundamental to our continued growth.
Our distributed team offers an unmatched mix of brand new technologies, purchasing convenience, and pharmaceutical services across our premier brands like Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
Thermo Fisher Scientific India is certified by GPTW for building a High-Trust, High-Performance Culture&trade; that strengthens our position as one of the world's most admired companies and takes us a step closer to achieving our 2030 Vision. Amidst the evolving economic environment, this certification for the consecutive 6th year is truly a reflection of our commitment to providing equal opportunity, embracing diversity, and fostering a culture that empowers our colleagues to make meaningful contributions and build rewarding careers.
Position Summary:
The Director of Supply Chain IT leads the strategic direction, governance, and execution of
technology initiatives supporting end-to-end supply chain operations within a global
pharmaceutical CDMO. This role ensures robust, compliant, and data-driven systems enable
efficient planning, sourcing, manufacturing, warehousing, and distribution processes across
GxP environments. The Director will partner with multi-functional collaborators to drive
digital transformation and digital strategy, lead complex multi-site SAP S/4HANA and SCM
system integrations, and ensure continuity and visibility across internal and external supply
networks. Responsibilities include leading the IT roadmap for supply chain functions,
system architecture, compliance, and performance monitoring, while promoting continuous
improvement and innovation.
Key Responsibilities:
Strategic Planning &amp; Roadmap Development<ul><li>Lead the creation and execution of a global IT strategy for supply chain systems aligned</li></ul>
with business growth, regulatory needs, and customer expectations.<ul><li>Define a multiyear roadmap for system upgrades, process automation, predictive analytics,</li></ul>
and cloud enablement.<ul><li>Evaluate emerging technologies (e.g., blockchain, IoT, AI/ML) for traceability, inventory accuracy, and risk mitigation.</li><li>Partner with global operations, quality, regulatory, and finance leaders to align business priorities and IT capabilities. Enterprise Systems Leadership</li><li>Direct the deployment, optimization, and lifecycle management of SAP S/4HANA, WMS,</li></ul>
TMS, planning (APS), MRP, EDI, and supplier collaboration systems.<ul><li>Ensure seamless integration of supply chain systems with MES, QMS, CRM, and laboratory platforms to support end-to-end digital thread.</li><li>Establish data governance and master data management standards across systems to</li></ul>
ensure consistency, accuracy, and audit ability.<ul><li>Supervise cloud and hybrid system deployments in compliance with FDA 21 CFR Part 11,</li></ul>
GAMP 5, and Annex 11.
GxP Compliance &amp; Validation Oversight<ul><li>Collaborate with Quality Assurance and CSV teams to validate all GxP-impacting supply</li></ul>
chain systems.<ul><li>Implement secure role-based access controls, audit trails, disaster recovery, and backup</li></ul>
policies for regulated systems.<ul><li>Ensure systems support serialization, track-and-trace, controlled substances handling, and</li></ul>
import/export compliance.
Multi-functional &amp; External Collaboration<ul><li>Collaborate with manufacturing, procurement, logistics, planning, quality, and finance to capture requirements and optimize workflows.</li><li>Build strong vendor partnerships to ensure delivery, compliance, and SLAs are met.</li><li>Coordinate with external CMOs, 3PLs, suppliers, and customers to ensure data integration</li></ul>
and supply chain visibility.
Project &amp; Program Management<ul><li>Lead global and site-specific supply chain IT projects, ensuring scope, timelines, budgets,</li></ul>
and critical metrics are met.<ul><li>Apply ITIL, PMP, or Agile methodologies to manage risks, allocate resources, and deliver</li></ul>
high-impact outcomes.<ul><li>Develop formal governance structures to lead all aspects of digital initiatives transformation and digital strategy across supply chain domains.</li></ul>
Operational Performance &amp; Continuous Improvement<ul><li>Monitor system critical metrics including uptime, transaction throughput, fulfillment accuracy, and</li></ul>
order cycle time.- Implement real-time dashboards and data analytics for proactive decision-making and
root cause analysis.<ul><li>Identify system enhancements to reduce manual interventions, lower inventory costs, and</li></ul>
improve customer service levels.<ul><li>Drive innovation through automation, robotics, and AI-based forecasting and inventory</li></ul>
optimization tools.
Leadership &amp; Team Development<ul><li>Lead, mentor, and develop a distributed team of IT analysts, engineers, architects, and project</li></ul>
managers.<ul><li>Develop a culture of accountability, innovation, continuous learning, and customer-centric</li></ul>
delivery.<ul><li>Encourage partnership, continuous improvement, and professional growth within global and site-based teams.</li></ul>
Qualifications:
Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in Computer Science, Engineering, Information Systems, or Supply Chain</li></ul>
Management; advanced degree preferred.<ul><li>12&ndash;15+ years of IT leadership experience, including 5+ years focused on supply chain</li></ul>
systems within a pharmaceutical, biotech, or CDMO environment.<ul><li>Proven success leading global SAP S/4HANA/SCM transformation projects and operating</li></ul>
in regulated GxP environments.
Skills &amp; Knowledge<ul><li>Expertise in SAP S/4HANA, Oracle, Blue Yonder, Kinaxis, or ERP/WMS/APS systems.</li><li>Good understanding of S&amp;OP (Sales and Operational Planning) Process. Candidate should have a good understanding of how Sales Plan get converted into Demand Plan to Supply Plan to Material Requirement Plan to Manufacturing / Production Plan to Dispatch Plan.
</li><li>Must have thorough experience of Kinaxis&rsquo;s &ldquo;RapidResponse&rdquo; Planning Product implementation knowledge covering all stages of S&amp;OP Process.</li><li>Solid understanding of GxP validation, supply chain planning, manufacturing logistics, serialization, and cold chain operations.</li><li>Proficient in Agile/Waterfall project methodologies, ITIL practices, and cybersecurity</li></ul>
principles.<ul><li>Exceptional leadership, communication, vendor management, and collaborator engagement skills.</li></ul>
Preferred Qualifications:<ul><li>Certifications such as PMP, ITIL v4, CSCP, or APICS.</li><li>Familiarity with cloud-native and hybrid application architecture.</li><li>Experience in M&amp;A integration, global expansion, and digital supply chain innovation.</li><li>Knowledge of data lakes, warehouse management robotics, and ESG/sustainability tracking solutions.</li></ul></div>

Director, Supply Chain IT

Redd Hospitality

Job Title: Senior Manager of Information Technology (IT)Position Overview: The Director of Information Technology (IT) is responsible for overseeing all technology functions within the casino and related enterprise operations, ensuring systems are secure, compliant, and aligned with the strategic goals of the Tribal Gaming Authority and the Tribal Government. This position leads the planning, implementation, and management of all IT systems, infrastructure, and cybersecurity programs supporting gaming, hospitality, and administrative operations.The Director of IT provides hands-on leadership to a small team while working collaboratively with tribal leadership, regulatory bodies, and external vendors to ensure that technology systems operate reliably, efficiently, and in full compliance with tribal, state, and federal gaming regulations.Key Responsibilities:<ul><li>Strategic Leadership:</li></ul>Develop and execute the casino&rsquo;s IT strategy to support operational excellence, guest service, and regulatory compliance across gaming, hospitality, and enterprise systems.<ul><li>Systems Oversight:</li></ul>Manage all technology systems including casino management systems (CMS), slot accounting, player tracking, surveillance networks, POS, hotel PMS, and administrative platforms. Ensure interoperability and performance across systems supporting gaming floor, hotel, F&amp;B, and back-office operations.<ul><li>Security &amp; Compliance:</li></ul>Maintain robust cybersecurity practices and data protection measures that comply with Tribal Gaming Commission requirements, NIGC (National Indian Gaming Commission) regulations, and applicable standards such as GLI, PCI, and NIST. Ensure system access controls, logging, and audit trails are maintained in accordance with Tribal Internal Control Standards (TICS) and Minimum Internal Control Standards (MICS).<ul><li>Regulatory &amp; Tribal Coordination:</li></ul>Serve as the primary IT liaison with the Tribal Gaming Commission, Tribal Government, and third-party auditors. Ensure timely reporting and compliance with all regulatory and licensing requirements related to technology systems and vendors.<ul><li>Infrastructure &amp; Operations:</li></ul>Oversee the performance and maintenance of all network, server, and telecommunications systems, ensuring 24/7 reliability of critical casino operations. Lead technology upgrades, hardware lifecycle planning, and business continuity/disaster recovery initiatives.<ul><li>Vendor &amp; Contract Management:</li></ul>Manage relationships with technology vendors, integrators, and service providers. Negotiate and oversee technology contracts and support agreements, ensuring accountability and performance.<ul><li>Support &amp; Service Delivery:</li></ul>Direct IT support operations to provide responsive and effective service to internal users. Ensure timely resolution of system issues and proactive prevention of downtime.<ul><li>Budgeting &amp; Procurement:</li></ul>Prepare and manage IT department budgets, technology purchasing, and capital improvement projects. Evaluate cost-effective and sustainable technology solutions.<ul><li>Team Leadership:</li></ul>Recruit, train, and develop IT staff. Promote a culture of integrity, accountability, and professional growth consistent with Tribal values and organizational objectives.Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field; equivalent experience may be considered.</li><li>7+ years of progressive IT experience, including at least 3 years in a leadership capacity within the gaming or hospitality industry.</li><li>Direct experience in tribal gaming operations strongly preferred.</li><li>In-depth knowledge of casino management systems (CMS), POS, hospitality software, and gaming network infrastructures.</li><li>Strong understanding of cybersecurity frameworks, compliance requirements (GLI, PCI, MICS, TICS), and data governance.</li><li>Proven project management experience in system implementation and upgrades.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Must meet eligibility requirements for a Tribal Gaming License.</li></ul>Personal Attributes:<ul><li>Strategic and hands-on leader with strong problem-solving and analytical skills.</li><li>High integrity, discretion, and respect for confidentiality and tribal sovereignty.</li><li>Collaborative and culturally aware, with the ability to build trust across tribal and operational teams.</li><li>Committed to operational excellence, guest service, and continuous improvement.</li></ul>Job Type: Full-timePay: $90,000.00 - $95,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Relocation assistance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you open to relocation within Arizona?</li></ul>Work Location: In person

IT Manager - Hospitality

Methodist Healthcare System

<div>This position is incentive eligible. 
 
 
<h5 class="jobSectionHeader">Introduction</h5>
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Senior Director IT today with Methodist Hospital.<h5 class="jobSectionHeader">
Benefits</h5>
Methodist Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul> 
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Come join our team as a Senior Director IT. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!<h5 class="jobSectionHeader"> 
Job Summary and Qualifications</h5><h5 class="jobSectionHeader">
Introduction</h5>
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Hospital Director IT today with Methodist Hospital.<h5 class="jobSectionHeader">
Benefits</h5>
HCA Methodist Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul> 
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Come join our team as a Hospital Director IT. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!<h5 class="jobSectionHeader"> 
Job Summary and Qualifications</h5>
Oversees and manages effective operation of Information Technology in the hospital and ensures strategic and operational alignment with HCA enterprise ITG goals and objectives. Serves as a key member of the leadership team and works effectively with Division Directors and facility and division executive management.
IT Operations Management:
Overall IT Operations Management within the hospital, Service Level Management, Resource Management, Processes &amp; Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management:<ul><li>Oversee and manage daily operation in accordance with IT standards and policies.</li><li>Assists in development, maintenance, and oversight of annual operating and capital budgets for Hospital IT operations.</li><li>Manages local IT environment according to negotiated and established service level agreements and in accordance with enterprise standards and guidelines</li></ul><ul><li>Responsible for vendor management to include negotiation of hospital-specific IT contracts, mediation of contractual disputes, and amendments to core agreements</li></ul><ul><li>Identifies and coordinates resolution of IT issues through problem management within the hospital</li><li>Assists in development and maintenance of an appropriate organizational structure and staffing capable of supporting the business and operational needs of the facilities within the hospital. Strategic Business/IT Alignment &amp; Planning: Facility/Zone Business/IT Alignment, Strategic IT Planning</li></ul><ul><li>Assists in development, coordination, guidance, and execution of IT systems&rsquo; strategic and operational plans in alignment with HCA enterprise business and IT strategy.</li></ul><ul><li>Participates proactively with division and facility management to optimize the use of information technology in support of clinical/patient-focused mission and business strategies</li></ul><ul><li>Assists in defining and managing hospital success criteria</li><li>Fosters utilization of HCA standard solutions and helps ensure that hospital solutions and initiatives are not in conflict with HCA enterprise solutions, processes, standards, and policies</li></ul>
Relationship Management &amp; Communication:<ul><li>Builds positive relationships with facility leadership and other division leaders as dictated by the business organizational structure and represents ITG on appropriate business committees</li></ul><ul><li>Communicates successes, challenges, opportunities, trends, and lessons regarding the hospital to Division Director of Operations and CIO.</li></ul>
Managing Individual Projects:<ul><li>Leads scheduling and implementation of hospital IT initiatives</li><li>Responsible for tracking all IT project initiatives</li><li>Communicates, develops, and leads IT governance processes &amp; practices</li></ul>
Process Engineering:
Improvement of Workflow through Technology, Utilization of Technology:<ul><li>Ensures IT systems operate according to internal standards, external accrediting agency standards, and legal requirements.</li></ul><ul><li>Enforces policy and procedures to ensure the protection of enterprise IT assets and the integrity, security, and privacy of information.</li></ul><ul><li>Oversees development and maintenance of a hospital-wide disaster recovery plan from an IT perspective</li></ul><ul><li>Identifies and assists in the development and implementation of hospital initiatives improving cost effectiveness, healthcare service quality, and business development opportunities</li></ul><ul><li>Oversee the implementation and use of a measurement and reporting system that monitors appropriate metrics that leads to product/service delivery, quality improvements, and MOR review.</li></ul>
Staff Development:
Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning, Performance Management:<ul><li>Actively involved in Human Resources recruitment, performance evaluations.</li><li>Ensures appropriate training and development programs are utilized to attract, retain, and develop personnel required to support IT services.</li></ul>
Knowledge, Skills, and Abilities Required:<ul><li>Knowledge of organizational policies, procedures, systems and objectives</li><li>Knowledge of fiscal management techniques</li><li>Knowledge of health care administration systems</li><li>Knowledge of governmental regulations and compliance requirements</li><li>Knowledge of computer systems and applications</li><li>Skill in planning, organizing and supervising</li><li>Skill in exercising initiative, judgment, problem solving, decision-making</li><li>Skill in developing and maintaining effective relationships with medical and administrative staff, patients and the public</li><li>Skill in developing comprehensive reports</li><li>Ability to analyze and interpret complex data</li><li>Ability to research and prepare comprehensive reports</li><li>Possesses strong written, verbal, and presentation skills</li><li>Strong leadership skills, personal drive, and ability to see projects through to execution in a matrixed environment</li></ul><ul><li>Strong understanding of HCA products and services</li><li>Strong analytical skills in budgeting, planning and policy maintenance and development</li><li>Advanced reasoning, math, and language skills</li><li>Ability to communicate effectively at an executive level</li></ul>
Education &amp; Experience:<ul><li>Bachelor&rsquo;s degree preferred</li><li>Degree in Health, Business Administration or a related field.</li><li>5-10 years&rsquo; experience with direct leadership responsibility</li></ul>
10-15 years of IT experience with 5-10 in managerial capacity. 
ITG transforms healthcare and givespeople healthier tomorrows. We deliver information technology strategy, support,and solutions. ITG improve and enhance patient care and business operations. We deliver services atadministrative locations, data centers, and hospitals. The facilities we support are located in 20+ statesand the United Kingdom. Our team works to move healthcare forward. We do this byseeking, embracing, developing, and delivering technology for patient care.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Director IT opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

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