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accounts and admin assistant

it help desk administrator

Swedishtechnology

Position OverviewWe are seeking responsible for overseeing help desk operations, including the full lifecycle of IT ticket management categorization, prioritization, assignment, and escalation&mdash;while ensuring timely resolution of technical issues. It also involves providing direct technical support to end-users to maintain high service standards and operational efficiency..Key Responsibilities&middot; Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.&middot; Manage and prioritize the help desk queue by ensuring accurate ticket categorization, effective assignment to appropriate technicians, and prompt action in alignment with established Service Level Agreements (SLAs).&middot; Maintain a high level of customer satisfaction by proactively communicating status updates, managing follow-ups, and professionally addressing service complaints.&middot; Document all incidents, resolutions, and steps in the ticketing system to build a comprehensive knowledge base.&middot; Create and update technical documentation, FAQs, and end-user guides to promote self-service.&middot; Assist in inventory management of IT assets, including tracking procurement, deployment, and disposal of hardware and software licenses.&middot; Contribute to the continuous improvement of help desk processes, tools, and service delivery methods.&middot; Monitor Help Desk system performance and provide reports to management.&middot; Additionally: o Install, configure, diagnose and/or resolve user-related hardware and software issues.o Identify, recommend, develop, and implement end user training programs to increase computer literacy and self-sufficiencyContract TermsLocation: Flexible (onsite/remote hybrid as per project needs).Duration: 12 months (extendable).Workload: Full-time, 5 days per week.Job Type: Full-timeExperience:<ul><li>government : 4 years (Preferred)</li><li>Help desk : 4 years (Preferred)</li><li>IT Helpdesk: 4 years (Preferred)</li></ul>Language:<ul><li>Are speak Arabic and English (Required)</li></ul>License/Certification:<ul><li>driving License (Preferred)</li></ul>

IT Help Desk Administrator

BlackStone eIT

<div>
 Join BlackStone eIT as a Help Desk professional and become an integral part of our dedicated IT support team. In this role, you will be responsible for delivering exceptional technical assistance to our clients and staff, ensuring that their IT-related issues are resolved effectively and efficiently. Your role will be crucial in maintaining optimal functionality across our technological infrastructure.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Respond to help desk inquiries promptly through various channels, including phone, email, and chat
 </li>
 <li>
 Troubleshoot and resolve hardware, software, and networking issues while maintaining a high standard of customer service
 </li>
 <li>
 Create, update, and manage support tickets in the ticketing system to ensure all requests are tracked and addressed
 </li>
 <li>
 Assist in the deployment, configuration, and maintenance of IT equipment and software
 </li>
 <li>
 Guide and educate users on the effective use of relevant applications and systems
 </li>
 <li>
 Collaborate with other IT professionals to escalate and resolve complex technical problems
 </li>
 <li>
 Monitor the status of support tickets to provide timely updates to users
 </li>
 <li>
 Stay informed about new technologies and updates to better serve the organization
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Technical Skills: Knowledge of computer systems, networks, and common software applications. Familiarity with various operating systems like Windows, macOS, and Linux is also important
 </li>
 <li>
 Problem-Solving Abilities: The ability to diagnose and resolve technical issues efficiently
 </li>
 <li>
 Communication Skills (Arabic and English): Strong verbal and written communication skills are essential for explaining complex IT concepts to non-technical users
 </li>
 <li>
 Customer Service Orientation: A friendly and patient demeanour for dealing with frustrated users or complex IT issues
 </li>
 <li>
 Certifications: Certifications like CompTIA A+, Microsoft Certified Professional (MCP), or ITIL V4 Foundation
 </li>
 <li>
 User Support: Responding to user queries and issues, either via phone, video call, email, chat, or in-person
 </li>
 <li>
 Troubleshooting: Diagnosing and resolving technical issues, which can range from simple password resets to more
 </li>
 <li>
 complex problems with network connectivity or software functionality
 </li>
 <li>
 Hardware and Software Maintenance: Installing, configuring, and updating hardware and software, and ensuring they are functioning correctly
 </li>
 <li>
 Documentation: Keeping records of issues and resolutions, maintaining IT inventory and documentation of processes and systems
 </li>
 <li>
 Escalation of Issues: Recognizing when a problem needs to be escalated to a higher-level technical team or management
 </li>
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 User Training and Guidance: Educating users on how to use various IT resources and software applications effectively
 </li>
 <li>
 Ensuring Compliance: Making sure that IT practices adhere to organizational policies and industry standards, including security protocols
 </li>
 <li>
 Background:
 </li>
 <li>
 Minimum 5 years of experience with exposure in similar Operations Bilingual Arabic - English is a must
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 ON-SITE Model
 </li>
 <li>
 Time Flexibility
 </li>
 <li>
 Relocation after 6months based on performance
 </li>
 </ul>
</div>

Help Desk

Al Rakha Contracting & General Transport LLC

&quot;CONTRACTS ADMINISTRATOR WITH EXPERIENCE WORKING WITH DEVELOPER ABU DHABI&quot;Hiring: Real Estate Contracts Administrator (with Abu Dhabi Developer Experience Required)Location: United Arab Emirates (Abu Dhabi)Employment Type: Full-TimeStart Date: Immediate&#11835;Abu Dhabi Developers:Aldar Properties, Modon Properties, SAAS Properties, Ohana Development, Imkan, Bloom Properties, etc.)About the Role:We are seeking an experienced Real Estate Contracts Administrator who has a solid background working with property developers in Abu Dhabi, United Arab Emirates. The ideal candidate will have in-depth knowledge of real estate laws, off-plan sales, and contract lifecycle management within the UAE real estate market.&#11835;Key Responsibilities:<ul><li>Sales documents review &amp; management (Offer Letter, EOI, RF, SPA, Invoice, Notices, Receipts, Handover, etc.)</li><li>KYC/AML Checks.</li><li>Third party brokers registration and management (commissions validation, disputes, etc.)</li><li>Inventory management and releases.</li><li>Reminders, Follow-ups, Payments and Collections management.</li><li>Daily/Weekly/Monthly Reporting.</li><li>Draft, review, and manage real estate sale and purchase agreements (SPAs), lease agreements, and addendums.</li><li>Ensure compliance with UAE real estate regulations, including RERA and ADREC requirements.</li><li>Liaise with legal teams, clients, brokers, and internal departments (Sales, Finance, CRM).</li><li>Maintain accurate contract records, updates, and reports using CRM systems.</li><li>Support the Sales and Development teams with contract-related queries and documentation.</li><li>Coordinate with external stakeholders like ADREC, escrow agents, and registration authorities.</li></ul>&#11835;Qualifications:<ul><li>Minimum 5 years experience in a similar role with Abu Dhabi-based property developer.</li><li>Strong understanding of UAE property laws, off-plan sales regulations, and ADREC procedures.</li><li>Proficient in English; Arabic is a plus.</li><li>Excellent attention to detail and document management skills.</li></ul>&#11835;Preferred Candidate Profile:<ul><li>Currently based in the UAE.</li><li>Able to join on short notice.</li><li>Experience in both residential and commercial projects is an advantage</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Immediate Join/Joining Date:</li><li>Have you worked in Abu Dhabi UAE Developers as Administrator Contract?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>UAE Real Estate Contracts Administrator: 5 years (Required)</li></ul>

Real Estate Contracts Administrator

R cafe

We are looking for an HR Administrator to support our Human Resources department in all HR-related duties, including maintaining employee records, managing HR documents, and updating internal databases.HR Administrator responsibilities include processing employee data, assisting with recruitment and onboarding procedures, preparing HR-related reports, and ensuring compliance with company policies and UAE Labour Law. To be successful in this role, you should have previous experience in an HR department and a good understanding of HR procedures and labour regulations.Ultimately, you will ensure our HR processes run smoothly and contribute to creating a productive and compliant workplace environment.Qualifications:<ul><li>Proven experience as an HR Administrator, HR Assistant, or relevant human resources role</li><li>Excellent knowledge of UAE Labour Law and HR best practices</li><li>Hands-on experience with HRMS software and MS Office (especially Excel)</li><li>Strong organizational and time-management skills</li><li>Attention to detail and ability to handle confidential information with integrity</li><li>Excellent communication and interpersonal skills</li><li>Bachelor&rsquo;s degree in human resources, Business Administration, or a related field</li><li>Immediate join</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

HR Administrator

Ideal Clinical Laboratories

Front Desk Receptionist &ndash; Medical FieldLocation: United Arab EmiratesJob Type: Full-timeJob DescriptionWe are looking for a male Front Desk Receptionist to join our team. The ideal candidate will have at least 1 year of experience in a similar role, preferably within the medical field.Responsibilities<ul><li>Welcome and assist patients and visitors in a professional manner</li><li>Manage phone calls, appointments, and inquiries</li><li>Coordinate with doctors, lab technician, and administrative staff</li><li>Maintain smooth and organized front desk operations</li><li>Handle billing or registration support when required</li><li>Need to support backend registrations &amp; data entry</li></ul>Requirements<ul><li>Minimum 1 year of experience in a front desk or receptionist role</li><li>Any degree accepted</li><li>Flexible timing and ability to multitask</li><li>Experience in a medical facility is an advantage</li><li>Languages: Must be fluent in English; Arabic and Hindi are an advantage.</li><li>Excellent communication and customer service skills</li><li>Presentable and professional appearance</li></ul>Job Type: Full-time

Front Desk Receptionist

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next! 
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible. 
Job Description:
Trainee Contract Administrator (UAE National)
Abu Dhabi, UAE
Parsons is looking for an amazingly talented Trainee Contract Administrator (UAE National) to join our team! In this role you will get to P erforms various contract administration activities for smaller less-complex contracts.
What You'll Be Doing:
Assisting Contract Administrators in:
<ul><li>Supporting Clients in the procurement of their Contractors, Consultants, Designers etc. This may involve preparing and reviewing tender documents and managing Parsons internal resource to prepare technical information to the required standard.
</li><li>Managing downstream procurement for Subconsultants procured directly for Parsons, working with the internal Parsons procurement team to ensure the Parsons procurement process is managed and adhered to accordingly.
</li><li>Managing Independent Cost Consultants on various pre and post contract projects.
</li><li>Evaluation of variation orders, EOT&rsquo;s, and claims and preparing reports to the Client on the Contractor entitlement.
</li><li>Providing advice to various internal and external stakeholders on matters of a contractual nature and providing contractual support, where required, ensuring completeness and validity of all contractual requirements.
</li><li>Overseeing the financial and contractual aspects of projects and provide support on all financial and contractual matters throughout the course of the project including reporting both internally and externally.
</li><li>Assessing Contractor&rsquo;s monthly payment applications, making sure that all cost and quantity records are streamlined and kept in order and provide the appropriate reports to our Clients.
</li><li>Liaising with the measurement QS team for any measurement related and pricing matters.
</li><li>Ensure that records are being kept as required and to the appropriate level of detail.
</li><li>Monitoring Contractor final cost estimates.
</li><li>Any other duties as required from time to time.
</li></ul>What Required Skills You'll Bring:
<ul><li>Bachelors Degree in Business Administration, Commercial/Construction, Law or related disciplines.
</li><li>At least 3 years of similar experience; Fresh graduates are also encouraged to apply.
</li><li>Excellent written skills in particular with contractual correspondence. Excellent verbal communication and written skills in English is a must.
</li><li>Ability to work autonomously and be a problem solver and not a problem creator.
</li><li>Drive and ambition to learn and grow within the role.
</li><li>Strong work ethics. 
</li></ul> 
What Desired Skills You'll Bring:
<ul><li>Experience in reading and understanding Contracts and Legal documents.
</li><li>Strong IT skills with regards to Microsoft Office Suite.
</li></ul>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</div>

Trainee Contract Administrator (UAE National)

نكست الشرق للإستشارات الهندسية

We are looking for a reliable and professional Executive Secretary/Receptionist with 3+ years of experience to provide high-level administrative support to senior management while also managing front desk operations. This dual-role position requires excellent organizational, communication, and multitasking skills to ensure both executive support and smooth daily office reception functions.Key Responsibilities:Executive Secretary Duties:<ul><li>Manage and maintain the executive&rsquo;s calendar, including scheduling meetings, appointments, and travel.</li><li>Prepare and draft correspondence, reports, memos, and presentations.</li><li>Handle confidential documents and sensitive information with discretion.</li><li>Arrange internal and external meetings, including logistics and materials preparation.</li><li>Coordinate between departments and act as a point of contact for senior leadership.</li></ul>Receptionist Duties:<ul><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Answer, screen, and forward incoming phone calls and emails.</li><li>Maintain the reception area, ensuring it is tidy and presentable at all times.</li><li>Receive, sort, and distribute daily mail/deliveries.</li></ul>Assist with basic administrative tasks such as filing, data entry, and office supplyJob Type: Full-timeExperience:<ul><li>Executive Secretary/Receptionist: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Executive Secretary/Receptionist

Explore 500+ It help desk administrator in Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.