it help desk analyst

Roamless

<h2>About Roamless</h2>&nbsp;The origin story of Roamless is one that will be familiar to many: we saw something broken and we decided to fix it for good.&nbsp;We all travel. We all need to stay connected. And we all hate roaming charges. Existing alternatives were clunky, expensive, and unreliable — so we built something better. We made it easy, reliable and affordable for travellers to get connected and stay connected as they roam the world.&nbsp;Our truly global mobile connectivity service is up to 90% cheaper than traditional roaming. With one eSIM, you get instant, reliable data anywhere in the world. No SIM swaps, no hunting for Wi-Fi, no choosing countries or data packs. Your balance never expires, so you can use it across trips with zero hidden fees or expiration dates.&nbsp;In just 3 years, we've grown 4-5x Year on Year and have been trusted by +1M users who overall rate us 4.6 on Trustpilot. We also recently closed a $12M Series A led by Rasmal Ventures, with participation from Shorooq, Revo Capital, Finberg, and JIMCO, to fuel our mission of becoming the world’s first truly global mobile operator.&nbsp;Hiring globally and fully remote, we’re a team of 50 and we’re planning to grow to 100+ in the next ~18 months.&nbsp;<h3>A Note from the Hiring Manager</h3>Hi, I'm Omar 👋, Head of Partnerships for MENA at Roamless. We are at an inflection moment: the product works, the market is ready, and the region is wide open.I'm looking for someone who wants to be in the arena: meeting partners, shaping deals, and building something that didn’t exist before. If you’re excited by ownership, learning fast, and seeing your work turn into real-world impact, this role will stretch and reward you.&nbsp;<h3>Why Join Roamless Now?</h3>The "zero-to-one" phase is the most exciting time to join a startup. We have already proven the product-market fit with over 1M users; now, we are building the regional engine to scale that success into the B2B world.<ul><li>Solve a Universal Pain Point: Roamless is redefining global connectivity. You’ll be selling a product that solves a real, expensive problem for travelers and businesses.</li><li>Build the MENA Blueprint: This role exists to turn our global potential into a regional reality. You won’t just be following a script; you’ll be the one opening doors, shaping partnerships, and launching pilots across Qatar and MENA.</li><li>Establish Industry Dominance: You will lead the charge in making Roamless the default connectivity partner for the region’s biggest sectors, including banks, airlines, travel platforms, and major enterprises.</li><li>A "Builder" Career Path: This is not a "support" role. It is a high-autonomy, high-speed position designed for someone who wants to own their territory and has a clear path toward becoming a regional BD lead as we scale to 100+ people.</li></ul>&nbsp;<h3>What You’ll Do</h3><ul><li>Contribute to business development in Qatar and to partnerships expansion across MENA</li><li>Build and manage a live pipeline of partners (banks, airlines, travel platforms, enterprises, events)</li><li>Lead outbound efforts: research, outreach, discovery calls, and follow-ups</li><li>Qualify opportunities and structure partnership models (affiliate, reseller, co-branded, employee offers, pilots)</li><li>Coordinate pilots and launches with internal teams (product, growth, ops)</li><li>Maintain partner relationships post-signing to ensure momentum and growth</li><li>Feed market insights back into product and growth teams</li><li>Help shape a repeatable BD playbook for the region</li></ul>&nbsp;<h3>What You’ll Bring</h3><ul><li>Strong communication and relationship-building skills</li><li>Commercial instinct and curiosity about how businesses make money</li><li>Structured thinking and follow-through</li><li>Comfort engaging with senior stakeholders</li><li>Grit, ownership, and resilience in ambiguous environments</li><li>Fluency in English; Arabic is a strong plus</li><li>Command of CRM software</li></ul>&nbsp;<h3>Bonus points if you have:</h3><ul><li>A baseline understanding of how telcos and eSIM technology work, or the curiosity to become an expert quickly.</li><li>Technical Fluency: Comfort discussing API or technical integration concepts with potential partners.</li></ul>&nbsp;<h3>Location &amp; Contract</h3><ul><li>We are a fully remote team, however, for this role, we are looking for someone based in Doha, Qatar or someone willing to relocate</li><li>Full-time position</li></ul>Roamless is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.&nbsp;<h2>What we offer</h2>&nbsp;💰 Competitive salary💻 The hardware that you need to be most productive.📈&nbsp;Global Impact.&nbsp;Lead growth initiatives that directly shape our market success and global brand recognition.🤗Supportive Culture.&nbsp;Join a diverse and inclusive team committed to collaboration, innovation, and a human-first workplace.💻 Remote-First, Regionally Focused: While you'll be our lead on the ground in Qatar, you are part of a global, distributed team that values results over "desk time."✈️ Relocation &amp; Visa Support: We will manage and cover your work visa process and provide comprehensive support to ensure your relocation to Doha is seamless.🏠 Housing &amp; Local Benefits: To help you settle in, we provide a dedicated housing allowance alongside comprehensive healthcare coverage.&nbsp;We are building out our benefits package, this section will be updated soon with extra benefits such as learning and development budgets, home office budget and budget for in-person team gatherings.

Business Development/Partnerships Associate

Alisary Group

About Alaysary InstituteAlaysary Institute is a specialized training institute focused on educational and family development. Our strategic mission is to empower educators working in early childhood and primary education, while also equipping parents with practical skills in positive parenting.We work as a trusted partner with government and private sector entities concerned with childhood development, delivering high-impact training programs designed to create sustainable educational outcomes.&nbsp;About the RoleWe are seeking a high-caliber professional who combines strong field presence, persuasive communication, and operational discipline.This is not a desk-based digital marketing role. It is a field-driven and administrative position that requires direct engagement with institutions, decision-makers, and clients, as well as hands-on involvement in the institute’s daily operations.Success in this role is measured by your ability to convert interest into signed contracts and actual revenue, whether with institutions or individual clients.&nbsp;Core MissionTo demonstrate strong closing and deal-conversion capability with:<ul><li>Institutions and organizations (B2B)</li><li>Parents and individual clients (B2C)</li></ul>This includes convincing the target client to choose Alaysary Institute over alternatives and successfully translating that trust into financial agreements.&nbsp;Key Responsibilities1. Field Marketing &amp; Institutional Relations (Top Priority)<ul><li>Conduct regular, structured field visits to targeted institutions (ministries, schools, authorities, organizations).</li><li>Meet with decision-makers (Directors General, Department Heads, Section Managers).</li><li>Professionally present the institute’s profile and tailor service proposals to each entity’s needs.</li><li>Demonstrate persistence, resilience, and professionalism in navigating institutional processes and bureaucracy until contracts are successfully closed.</li></ul>&nbsp;2. Sales &amp; Client Management<ul><li>Handle inquiries and convert leads into confirmed clients through effective negotiation and persuasion.</li><li>Build, maintain, and regularly update a structured client database.</li><li>Develop long-term relationships that encourage repeat business and referrals.</li></ul>&nbsp;3. Administration &amp; Financial Operations (Supporting Role)<ul><li>Oversee daily administrative activities to ensure smooth delivery of training programs.</li><li>Manage basic financial operations, including:<ul><li>Issuing invoices</li><li>Following up on collections and payments</li><li>Monitoring expenses</li><li>Preparing periodic financial reports for management</li></ul></li></ul>&nbsp;Ideal Candidate Profile<ul><li>Strong personal presence and confidence in meetings and formal settings.</li><li>Willingness and ability to perform intensive fieldwork and consider it a core success driver.</li><li>A true multitasker capable of balancing field sales, administration, and financial coordination without loss of focus.</li><li>Demonstrated persuasion, negotiation, and deal-closing capability.</li><li>High level of reliability, discipline, and integrity in handling administrative and financial responsibilities.</li><li>Prior experience in training, education, institutional sales, or service-based businesses is a strong advantage.</li></ul>&nbsp;

Business Development & Operations Officer (Field & Administrative)

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;The Senior Underwriter/data analyst&nbsp;plays a crucial role in supporting overall performance, efficiency, analyzing data results, evaluate and underwrite insurance risks in accordance with company policies and profitability targets while leveraging data analytics to monitor portfolio performance, detect trends, and support strategic decision-making. This position bridges technical underwriting with data-driven insight, ensuring sound risk selection, loss ratio improvement, and operational efficiency.&nbsp;</td></tr><tr><td>&nbsp;DUTIES AND RESPONSIBILITIES:&nbsp;&nbsp;<ul><li>A. Underwriting &amp; Risk Evaluation</li><li>Assess and underwrite individual and fleet policies in line with Braxtone and insurer guidelines.</li><li>Analyze policy applications, vehicle data, and client profiles to determine appropriate pricing and coverage terms.</li><li>Ensure underwriting decisions maintain compliance with company risk appetite and reinsurance requirements.</li><li>Review loss experience, claims frequency, and trends to adjust underwriting criteria or premiums.</li><li>Collaborate with brokers and insurance partners to clarify underwriting conditions or exclusions.</li><li>Recommend risk mitigation actions and re-underwriting for loss-making portfolios.</li><li>B. Data Analysis &amp; Reporting</li><li>Collect, clean, and analyze data from claims, underwriting, and operations systems.</li><li>Identify patterns affecting loss ratio, frequency of service, and claim cost by segment or partner.</li><li>Develop dashboards and reports showing key performance indicators (KPI), including:</li><li>Loss ratio by product and insurer</li><li>Average cost per service or claim</li><li>Policy utilization rates</li><li>Portfolio growth by partner</li><li>Support management in quarterly portfolio reviews and pricing model adjustments.</li><li>Monitor Minimum Deposit (M&amp;D) commitments and insurer performance against service volume targets.</li><li>C. Process Optimization</li><li>Recommend automation and workflow improvements for underwriting and data tracking.</li><li>Work with IT to improve data integration between CRM, claims, and finance systems.</li><li>Establish quality checks for data accuracy and consistency across departments.</li><li>D. Compliance &amp; Governance</li><li>Ensure adherence to underwriting authorities, company policies, and local regulatory standards.</li><li>Maintain confidentiality of partner and client data.</li><li>Prepare audit-ready documentation for internal and external reviews.</li></ul>Key Performance Indicators (KPIs)<ul><li>Portfolio Loss Ratio maintained below agreed benchmark.</li><li>Accuracy of underwriting decisions (error rate &lt; 2%).</li><li>Timely delivery of monthly underwriting and performance reports.</li><li>Reduction in data discrepancies and reporting delays.</li><li>Improvement in underwriting profitability through data insights.</li></ul>&nbsp;</td></tr><tr><td>Educational, Skills, and Experience:&nbsp;<ol><li>Bachelor’s degree, in Actuarial studies,&nbsp;Business Administration, Statistics.</li><li>5–8 years’ experience in underwriting (motor or general lines) with strong analytical exposure.</li><li>Experience in insurance data analysis, pricing, or business intelligence.</li><li>Excellent knowledge of insurance principles, risk assessment, and policy structures.</li></ol>&nbsp;Technical Skills:&nbsp;<ol><li>Advanced Excel, Power BI, or Tableau for data visualization.</li><li>Strong command of SQL or similar tools for data extraction (preferred).</li><li>Familiarity with CRM and insurance management systems.</li><li>Excellent reporting, presentation, and documentation skills.</li></ol>&nbsp;Personal Competencies&nbsp;<ol><li>Analytical thinker with high attention to detail.</li><li>Strong communication and negotiation skills.</li><li>Ability to balance commercial awareness with risk control.</li><li>Organized, proactive, and capable of working under pressure.</li><li>Collaborative and able to work cross-functionally with Operations, Finance, and IT.</li></ol>&nbsp;</td></tr></tbody></table></figure>

Senior Underwriter/ Data Analyst ( Bahrain Based)

Super Bytes

Job Title: Data analyst Location: Dubai (On-site) Salary: 2000-2500aed +perks Benefits:&nbsp;Company-provided accommodation, visa, food, and transportation.&nbsp;Requirements:&nbsp;<ul><li>1–2 years of experience as an Data analyst or similar role.</li><li>Excellent knowledge of MS Excel and Google Sheets (Advanced Level — formulas, pivot tables, dashboards, etc.).</li><li>Strong analytical and reporting skills.</li><li>Ability to handle large data sets and generate daily/weekly/monthly reports</li><li>Good communication and coordination skills</li><li>Attention to detail and accuracy in data management</li><li>Ability to work independently and meet deadlines</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Prepare and maintain daily&nbsp;reports and dashboards.</li><li>Track team performance and operational metrics</li><li>Support management with accurate data insights and analysis</li><li>Coordinate with different departments for data collection and verification</li></ul>

Jr. Data Analyst

Alzayani Investments

Job OverviewWe are currently seeking a meticulous and proactive Assistant IT Auditor to join our professional team in Manama, Bahrain. This is a full-time position, ideal for an individual looking to develop their career in IT audit within a forward-thinking and expanding company. The successful candidate will play a key role in supporting the IT audit function, helping to assess and enhance the effectiveness of our risk management, control, and governance processes across our diverse technological landscape.&nbsp;&nbsp;Responsibilities<ul><li>Reports to an assigned immediate superior and ultimately to the Group Internal Audit Manager (GIAM).</li><li>Uphold the Company’s Code of Ethics and the Institute of Internal Auditor’s Code of Ethics specifically the principles of Integrity, Objectivity, Confidentiality and Competency.</li><li>Conduct IT audit engagements following the internal audit department’s policies and procedures e.g., engagement planning, fieldwork, reporting and follow-up.</li><li>Participates in the opening and closing meetings with engagement clients.</li><li>Assists in the conduct of assurance engagements where the work of IT specialist is required.</li><li>Assists in the conduct of consulting engagements e.g., investigations, performance improvement studies, due diligence, etc., where the work of IT specialist is required.</li><li>Review IT purchases such as but not limited to: Laptops and desktop computers, Mobile phones, Internet connectivity, Annual Maintenance Services related to IT assets, etc.</li><li>Do other tasks related to the functions of internal audit department, assigned by the GIAM.</li></ul>&nbsp;Qualifications<ul><li>A bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.</li><li>Previous experience in an IT audit, internal audit, or IT risk management role is highly advantageous.</li><li>Familiarity with IT general controls and application control concepts.</li><li>Strong analytical, problem-solving, and critical-thinking skills.</li><li>Excellent written and verbal communication skills with a high degree of attention to detail.</li><li>The ability to work collaboratively as part of a team as well as independently.</li><li>A desire to pursue or progress with professional certifications (e.g., CISA, CISM) is desirable.</li></ul>

Assistant IT Auditor

DIW Solutions

Social Media Content Creator&nbsp;Responsibilities:&nbsp;Content Creation: Develop visually appealing photos, videos, and graphics that highlight our services for social media platforms.&nbsp;Social Media Management: Build, Manage and grow our social media channels (Instagram, Facebook, LinkedIn).AI Video Editing: Use AI tools to create unique motion graphics and animations that set our listings apart from the competition.Graphic Design: Design premium social media assets and high-converting creative for Meta and Google ad campaigns.Engagement: Interact with followers, responding to comments and messages in a timely manner to foster community engagement and customer loyalty.&nbsp;Strategy Development: Collaborate with the IT team to create a monthly content calendar and update web page. &nbsp;Analytics Monitoring: Track and analyze social media performance metrics to optimize content strategies and improve engagement.&nbsp;Trends Research: Stay updated on social media trends, best practices, and emerging platforms to ensure our content remains relevant and engaging.&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Proven experience as a social media content creator or similar role.&nbsp;</li><li>Strong portfolio showcasing creative and visually engaging content.&nbsp;</li><li>Proficiency in photo, AI and video editing&nbsp;</li><li>2+ years of experience as a content creator, copywriter, or digital marketer</li><li>Familiarity with social media tools (e.g., Instagram, Facebook LinkedIn ).&nbsp;</li><li>Ability to work independently and collaboratively within a team.&nbsp;</li></ul>&nbsp;We are a newly established startup based in Dubai and are building our social media presence from the ground up. We are looking for a creative and motivated Social Media Content Creator to help shape our brand voice and grow our online platforms.You will be responsible for creating engaging content, supporting daily social media activity, and contributing fresh ideas as we build and expand our digital presence.&nbsp;What we offer<ul><li>End-of-year performance bonus.</li><li>Annual flight ticket allowance..</li><li>A stable, long-term position in a rapidly expanding, forward-thinking organization.</li><li>Be part of a growing startup from day one</li><li>Opportunity to shape and grow a brand’s social identity</li><li>Creative freedom and hands-on experience</li><li>Growth potential as the company expands</li><li>Our office is located just a 2 minutes walk to Emirate Towers metro station.</li><li>Salary AED 3,500 - 5,000</li></ul>&nbsp;

Social Media Content Creator

Qureos

Head of Recruitment Operations&nbsp;About Qureos &nbsp;Hiring is broken, slow, expensive, inconsistent, and painful for candidates and companies. Qureos is fixing that.We're building the future of hiring: faster, fairer, and powered by AI + beautifully structured processes.We help companies hire in days, not months, while delivering a world-class candidate experience at scale.If you love solving hard operational problems, designing smooth hiring journeys, and running high-volume recruitment like a win-machine, you’re going to feel at home here. &nbsp;The Role &nbsp;We’re looking for a Head of Recruitment Operations who can own and scale the entire delivery engine of Qureos across sourcing, screening, assessments, shortlisting, and candidate experience.You will manage an existing team from day 1, optimize what works, rebuild what doesn’t, and design operations that can scale from 100 → 300+ hires per month across UAE, GCC, and global markets.Think of this role as part strategist, part operator, part “I can fix this in two days” leader.A balanced mix of fun startup energy + serious operational rigor. &nbsp;What You’ll Do &nbsp;Own the full recruitment delivery cycle<ul><li>Oversee sourcing, screening, assessments, and shortlisting across mixed seniority roles</li><li>Maintain exceptional candidate experience throughout the hiring journey</li><li>Ensure every shortlist delivered to clients feels fast, accurate, and high-quality</li></ul>Scale high-volume hiring operations<ul><li>Manage and expand the operations team based on performance and demand</li><li>Build SOPs, workflows, and QC processes that ensure consistent output</li><li>Handle 100–300+ hiring volume per month across multiple markets</li></ul>Be deeply data-driven<ul><li>Track sourcing channel performance and optimize for CAC</li><li>Build dashboards for visibility across each stage of the funnel</li><li>Prioritize channels and processes based on performance, not hunches</li></ul>Improve speed &amp; efficiency<ul><li>Ruthlessly reduce time-to-hire and fix bottlenecks across the pipeline</li><li>Improve conversion rates between every step of the recruitment process</li><li>Ensure SLA adherence across all client mandates</li></ul>Manual first → then automation<ul><li>Operate manually to validate what actually works</li><li>Then collaborate with product and engineering to automate smartly</li><li>Move toward a tech-enabled recruitment engine that compounds over time</li></ul>Own experience for candidates &amp; clients<ul><li>Deliver an end-to-end hiring process that candidates love</li><li>Ensure shortlist quality stays consistently high</li><li>Elevate client satisfaction, repeat business, and trust in Qureos delivery</li></ul>&nbsp;Your KPIs &nbsp;You’ll drive and be measured on:<ul><li>Time to hire</li><li>Sourcing channel performance &amp; CAC</li><li>Candidate experience (NPS/CSAT)</li><li>Quality of shortlist &amp; accuracy of matching</li><li>SLA adherence</li><li>Stage-by-stage conversion rates</li><li>Offer acceptance rate</li><li>Client satisfaction &amp; repeat business</li><li>If these KPIs make you excited rather than nervous, you’re our person. &nbsp;</li></ul>Who You Are &nbsp;<ul><li>5–7 years in recruitment operations, talent acquisition, or high-volume hiring</li><li>Strong background in sourcing, screening, assessments, and candidate engagement</li><li>Numbers-obsessed, you prioritize sourcing channels like a growth analyst</li><li>Hyper-focused on reducing time-to-hire and improving every stage of the funnel</li><li>Experienced in high-volume, multi-market operations</li><li>Comfortable running ops manually before automating</li><li>Skilled at building exceptional candidate experiences</li><li>A natural operator: structured, calm, process-oriented, and fast-moving</li><li>You think in systems, run on data, and execute with ownership</li><li>Bonus: experience in marketplace or fast-growth environments</li></ul> Tools &amp; Systems You will work across:<ul><li>The Qureos platform</li><li>AI tools</li><li>Internal automation systems &nbsp;</li></ul>Why Join Qureos &nbsp;<ul><li>Build the future of recruitment operations</li><li>Own a core function in a fast-scaling, well-funded startup</li><li>Work side-by-side with founders &amp; leadership</li><li>Meaningfully impact candidates and companies globally</li><li>High autonomy, high ownership, high speed</li><li>A culture that mixes ambition, kindness, and doing the best work of your career &nbsp;</li></ul>If This Sounds Like You…Apply. Let’s redesign recruitment operations together.&nbsp;&nbsp;

Head of Recruitment Ops

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