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it support Jobs in Dubai United Arab Emirates

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it infrastructure engineer

Tavily

Own core infrastructure environments (network, security, endpoints, and SaaS) across global offices and cloud environmentsDesign, implement, and maintain resilient network and security architectures (LAN/WAN/VPN, firewalls, access, zero-trust)Troubleshoot complex incidents with a sense of urgency and ownershipContinuously improve system performance and reliability using automation, monitoring, and proactive maintenanceCollaborate cross-functionally with IT, Security, and Automation teams to deliver scalable and secure infrastructureWhat You BringExperience with SaaS ecosystems (Okta, Google Workspace, Slack, etc.)Experience with cloud infrastructure (AWS, GCP)Experience with monitoring and incident management toolsScripting experience in Python or other automation tools (an advantage)Experience managing backup and disaster recovery systems (advantage)Ability to thrive in high-pressure situations and manage multiple prioritiesExperience leading or participating in large-scale, cross-functional IT projects is a strong plusHands-on experience with monitoring and incident response platforms (e.g., Prometheus, Grafana, PagerDuty) and the ability to develop proactive alerting and dashboards

IT & Infrastructure Engineer

Agile Managex Technologies LLC

Location: Dubai, UAE Company: Agile ManageX TechnologiesAbout Agile ManageX TechnologiesAgile ManageX Technologies is a premier provider of IT infrastructure services in Dubai and a trusted partner for businesses across the UAE. We deliver secure, scalable, and innovative solutions, including comprehensive IT infrastructure management, robust cybersecurity, and digital transformation services.Our core expertise includes enterprise IT infrastructure design, cloud-managed IT services, and cybersecurity support. We provide tailored strategies for organizations of all sizes, from startups to large-scale enterprises and government entities across the UAE.Position OverviewWe&rsquo;re looking for an IT Infrastructure Support Engineer to join our Dubai office. The selected candidate will be responsible for maintaining the internal IT infrastructure of our Dubai office while also managing client dispatch support across the UAE.This role requires someone who can handle onsite systems, manage escalated technical issues, and coordinate with field engineers. In the absence of an assigned onsite resource, the engineer will also act as a backup support at client locations when required.Key Responsibilities<ul><li>Provide technical support to end-users via ticketing tools, email, remote access, or phone.</li><li>Troubleshoot hardware, software, network, and system-related issues to ensure minimal downtime.</li><li>Perform installation, configuration, and maintenance of operating systems, applications, and peripheral devices.</li><li>Manage and maintain office IT infrastructure, including servers, switches, routers, firewalls, printers, and end-user devices.</li><li>Monitor and maintain LAN/WAN connectivity, diagnose and resolve VPN issues.</li><li>Administer and manage Active Directory, Microsoft 365, Outlook, and Teams environments.</li><li>Support IT infrastructure components such as laptops, desktops, servers, and networking equipment.</li><li>Troubleshoot and resolve escalated incidents from Level 1 support, ensuring timely resolution.</li><li>Monitor and resolve service tickets within defined SLAs, ensuring proper documentation of each case.</li><li>Create and maintain technical documentation, standard operating procedures, and knowledge base articles.</li><li>Coordinate and dispatch field engineers to client sites across the UAE.</li><li>Act as a backup onsite engineer when client-based resources are unavailable.</li><li>Support deployment and rollout of new applications, tools, and devices across the organization.</li><li>Participate in on-call or shift duties as needed.</li><li>Collaborate with project teams to ensure system stability and smooth operations.</li><li>Proactively monitor system performance and identify opportunities for optimization and automation.</li></ul>Education:<ul><li>Bachelor&rsquo;s Degree in Information Technology, Computer Science, or a related field.</li></ul>Experience:<ul><li>2-3 or 5-7 years (we have 2 position; senior and mid level) of hands-on experience in IT infrastructure support or system administration.</li><li>Experience managing both onsite IT infrastructure and client dispatch coordination preferred.</li></ul>Technical Skills<ul><li>Operating Systems: Windows 10/11, Windows Server (2016/2019).</li><li>Applications: Microsoft 365 suite (Exchange, Teams, SharePoint).</li><li>Networking: DNS, DHCP, TCP/IP, VPN, LAN/WAN troubleshooting.</li><li>Systems Management: Active Directory, Group Policy, and user account management.</li><li>Hardware Support: Laptops, desktops, printers, and peripherals.</li><li>Tools: Experience with ticketing systems (e.g., ServiceNow, Jira).</li><li>Infrastructure: Basic understanding of switches, routers, firewalls, and access points.</li><li>Familiarity with virtualization platforms (VMware/Hyper-V) is a plus.</li><li>Knowledge of data backup, patch management, and security practices.</li></ul>Preferred Certifications<ul><li>CompTIA A+ / Network+</li><li>Microsoft Certified: Modern Desktop Administrator Associate</li></ul>Job Type: Full-timeLicense/Certification:<ul><li>UAE driving license (Required)</li></ul>

IT Infrastructure Support Engineer

180 Technologies LLC

Job Title: ELV &amp; IT Infrastructure EngineerLocation: Dubai, UAE Company: 180TECHNOLOGIES LLC Employment Type: Full-timeAbout Us:180TECHNOLOGIES LLC a leading SMART HOME &amp; SIRA Approved ELV Integrator in Dubai, delivering cutting-edge technology services and support to businesses across various industries. Our expertise ELV &amp; HOME AUTOMATION, and managed IT services.We are seeking a skilled and motivated IT Infrastructure Engineer to join our growing team and play a key role in designing, implementing, and maintaining enterprise-level infrastructure systems.Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>FRESHERS .</li><li>Excellent communication, problem-solving, and client service skills.</li></ul>Benefits:<ul><li>Competitive salary package (based on experience)</li><li>Health insurance and annual leave benefits</li><li>Opportunities for professional growth and certification support</li><li>Collaborative and innovative work environment</li></ul>How to Apply:Interested candidates are invited to send their Application to 180technologies@zohomail.comCV to with the subject line: Application &ndash; IT Infrastructure Engineer (Dubai)Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

ELV Project Engineer

Road and Transport, RTA Dubai

Job Title Infrastructure Engineer Automated Toll System Dubai Job Description Infrastructure Engineer Automated Toll System Dubai Job Location: Dubai, UAE Industry: Transportation and Infrastructure Function: Electronic Engineering Job Type: Full-time Position Overview The Roads and Transport Authority (RTA) is looking for an experienced Infrastructure Engineer to manage and optimize the Nol Automated Toll System infrastructure. This role is crucial for ensuring the stability, scalability, and security of the system while supporting Dubai s vision for advanced transportation technologies. What You ll Do * Design and implement infrastructure for the Nol Automated Toll System, ensuring compatibility with current and future needs. * Regularly review and enhance infrastructure effectiveness to align with business and operational requirements. * Design system, application, and infrastructure architecture, integrating internal and external systems seamlessly. * Review software specifications and business cases to ensure compliance with RTA standards and best practices. * Manage and maintain infrastructure for the Automated Toll System and address technical incidents impacting service continuity. * Implement and monitor security controls, address vulnerabilities identified in audits, and support security compliance processes. * Lead capacity management, conduct performance planning, and identify resource requirements. * Oversee disaster recovery processes, backup operations, and periodic simulation tests for business continuity. * Prepare and maintain Business Impact Assessments (BIAs) and Business Continuity Plans (BCPs). * Collaborate with internal teams to support data design, solution architecture, and future improvements based on analytics. * Identify and mitigate project risks, ensuring all technical standards and compliance requirements are met. Ideal Profile * Bachelor s degree in Computer Engineering, Electrical and Electronic Engineering, Computer Science, or IT from a recognized university. * Minimum of 5 years of relevant experience in infrastructure management or a related field. * Strong knowledge of ISO 20000 standards, IT service management, and infrastructure security. * Skilled in risk management, project management, and troubleshooting advanced IT systems. * Familiarity with Agile methodologies and effective stakeholder communication. * Strong technical expertise in ACS infrastructure and integrated system design. Why Join Us * Work with a leading authority driving innovation in Dubai s transport sector. * Competitive tax-free salary and benefits package. * Professional development opportunities and exposure to large-scale infrastructure projects. * Be part of Dubai s smart mobility initiatives and future-ready systems.

Infrastructure Engineer Automated Toll System Dubai

Accenture Middle East

Job Summary:
We are looking for a skilled Infrastructure Engineer with 5 years of experience to join our IT team. The successful candidate will be responsible for managing and maintaining our organization's IT infrastructure, ensuring the availability, performance, and security of systems and networks. This includes supporting on-premises and cloud environments, as well as contributing to infrastructure projects and continuous improvement initiatives.
Key Responsibilities:
<ul>
 <li>Manage, maintain, and monitor IT infrastructure including servers, storage, networking, and virtualization platforms.</li>
 <li>Support both on-premises and cloud-based (e.g., AWS, Azure) environments.</li>
 <li>Troubleshoot and resolve issues related to hardware, software, and network systems.</li>
 <li>Ensure system uptime, performance, and reliability across the infrastructure.</li>
 <li>Implement and manage backup and disaster recovery solutions.</li>
 <li>Work closely with security teams to ensure compliance with cybersecurity standards.</li>
 <li>Maintain documentation for infrastructure configurations, processes, and procedures.</li>
 <li>Participate in infrastructure upgrade and migration projects.</li>
 <li>Provide support during off-hours for critical incidents or maintenance as needed.</li>
</ul>
 <ul>
</ul>

Infrastructure Engineering Consultant

Infrastructure Engineer Automated Toll System

Zahr Freighters

<div>At Zahr Freighters, we understand that technology drives efficiency and success in logistics. We are seeking a skilled and proactive IT Engineer to join our dynamic team in Dubai. The ideal candidate will be responsible for maintaining, troubleshooting, and optimizing our IT infrastructure to ensure seamless business operations and data security.

Key Responsibilities:
<ul>
<li>Install, configure, and maintain computer systems, networks, and software applications.</li>
<li>Monitor system performance and resolve hardware or software issues promptly.</li>
<li>Ensure network security through regular updates, backups, and access controls.</li>
<li>Provide technical support to employees and resolve IT-related queries efficiently.</li>
<li>Manage IT assets, licenses, and inventory records.</li>
<li>Implement and maintain cybersecurity measures to protect company data.</li>
<li>Collaborate with vendors for procurement, system upgrades, and maintenance.</li>
<li>Assist in developing and implementing IT policies and procedures.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Engineering, or related field.</li>
<li>Proven experience as an IT Engineer or similar role.</li>
<li>Strong knowledge of networking, hardware, and operating systems.</li>
<li>Familiarity with security protocols, cloud platforms, and data backup solutions.</li>
<li>Excellent troubleshooting and communication skills.</li>
<li>Ability to prioritize tasks and work effectively in a fast-paced environment.</li>
</ul>
Joining Zahr Freighters in Dubai offers you the opportunity to be part of a forward-thinking logistics company that values innovation and efficiency. If you are passionate about technology and thrive on solving complex IT challenges, we invite you to become a key part of our growing team.</div>

IT Engineer

Explore 4111+ It infrastructure engineer in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.