it operations engineer

Halian

<ul><li>Provide Tier 2 technical support to end users via phone, email, and chat.</li><li>Manage the onboarding and offboarding processes for employees and contractors.</li><li>Diagnose and resolve technical issues.</li><li>Assist System Administrators in addressing daily challenges.</li><li>Upgrade network devices to the latest firmware versions.</li><li>Train new system users and set up their accounts.</li><li>Monitor the performance of servers, software, and hardware.</li><li>Troubleshoot and support Zoom Rooms, AV systems, and meeting room configurations.</li><li>Provide advanced support for macOS/Windows devices and MDM.</li><li>Ensure the smooth deployment of new applications.</li><li>Maintain and update technical documentation.</li><li>Participate in projects aimed at improving helpdesk efficiency and effectiveness.</li><li>Solid knowledge of Identity and Access Management (IAM) platforms (OneLogin, Okta).</li></ul>

IT Operations Engineer

Savills

<div>We are seeking a proactive and detail-oriented Senior IT Engineer to manage and support Savills&rsquo; IT infrastructure, systems, and end-user services across Egypt and the wider Middle East region.
Based in West Cairo, this role involves occasional travel within Egypt and, at times, across the region. Flexibility and a positive, service-driven attitude are essential.
The ideal candidate will have a proven background in IT operations, project delivery, and end-user support, with strong expertise in Microsoft technologies, networking, and cloud solutions. The primary focus will be to ensure seamless IT operations, deliver innovative technology solutions, and support the firm&rsquo;s growth through secure and efficient systems.
Key Responsibilities
<ul><li>Provide 2nd and 3rd line IT support for offices and remote users, ensuring timely resolution of incidents and service requests.</li>
<li>Manage IT infrastructure including servers, networking equipment, storage, cloud services, and enterprise applications.</li>
<li>Administer Microsoft 365 services (Exchange, Teams, SharePoint, Intune, Azure AD) and ensure compliance with company standards.</li>
<li>Support new joiner/leaver processes, user account management, and device deployment.</li>
<li>Manage IT assets, procurement, and inventory, keeping accurate and up-to-date records.</li>
<li>Lead or support IT projects such as system upgrades, migrations, and technology rollouts.</li>
<li>Ensure data security, backup, and disaster recovery measures are in place and tested.</li>
<li>Prepare technical documentation, reports, and user guides as needed.</li>
<li>Liaise with internal teams, external vendors, and service providers to ensure quality of IT services.</li>
<li>Provide training and support for staff on new systems, tools, and processes.</li>
<li>Assist with IT budget planning, cost optimization, and vendor negotiations.</li>
</ul>
Skills, Knowledge and Experience
<ul><li>Experience: Minimum of 4&ndash;5 years in IT support and infrastructure management, preferably within a multinational environment.</li>
<li>Technical Skills: Strong knowledge of Microsoft technologies (Windows, M365, Azure AD, Intune), networking (LAN/WAN, firewalls, VPN), and hardware/software troubleshooting.</li>
<li>Soft Skills: Excellent problem-solving, communication, and documentation abilities. Able to work both independently and collaboratively within a team.</li>
<li>Location: Based in October / West Cairo, with flexibility for travel across Egypt and the wider region.</li></ul></div>

Senior IT Engineer

<div>
 
 
 Job description:
 
 
 
 
 
 
 We are seeking an IT Operations Engineer with a diverse skill set encompassing basic IT helpdesk support, knowledge of business continuity practices and a basic understanding of cybersecurity principles.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage and keep a record of devices, accounts and software license.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Install and configure softwares on end-user devices.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Provide technical support to end-users, resolving hardware and software issues.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Document troubleshooting steps and solutions for future reference.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Prepare user devices, accounts and software licenses according to HR&rsquo;s notice.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Support in developing &amp; improving operational procedures in managing IT assets and resources, including user devices, accounts and software licenses.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Assist on IT-related audits and assessments where required.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Implement cybersecurity measures to protect systems and data from unauthorized access, data breaches, and cyber attacks.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Develop and enforce security policies, procedures, and best practices.
 </li>
 </ul>
 
 
 
 
 
 Qualifications required:
 
 
 
 
 
 <ul>
 <li>
 A diploma or bachelor's degree in computer science, engineering, information systems, or its equivalent.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Strong technical knowhow on Macbooks, TCP/IP, Linux OS, firewalls, good exposure to enterprise security software and solutions.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Excellent communication, problem solving, and critical thinking skills, great sense of responsibility.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Capable of self learning and acquiring new knowledge and skills to be relevant and stay relevant in the files.
 </li>
 </ul>
 
 
 
 
 
 Preferred qualifications:
 
 
 
 
 
 <ul>
 <li>
 Prior experience in IT helpdesk support roles.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Experience managing Macbooks, MDM, and enterprise softwares.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Experience in providing IT support.
 </li>
 </ul>
</div>

IT Operation Engineer

ALEC Holdings

<div>
 
 
 IT Engineer &ndash; UAE
 
 
 
 Are you a proactive, tech-savvy IT professional ready to provide exceptional support and shape user experience across a group known for delivering some of the region&rsquo;s most complex and high-profile projects?
 
 
 
 
 
 
 Who We Are
 
 
 
 ALEC Holdings L.L.C - S.O (ALEC), part of ICD, is a leading GCC construction company known for delivering complex, iconic developments across the UAE and the wider region. With 20+ years of excellence across sectors like airports, hospitality, retail, and high-rises, ALEC operates as a fully integrated contractor offering end-to-end construction solutions. Our Group Head Office provides strategic leadership and operational support that fuels the performance and growth of all our business units&mdash;from governance and finance to innovation, digital systems, and sustainability.
 
 
 
 
 
 
 Why Join Us?
 
 
 
 As a Tax Analyst / Assistant Manager at ALEC, you'll play a vital role in ensuring compliance with complex international and regional tax frameworks while enabling operational excellence and strategic growth. You will be part of a team that is forward-looking and constantly adapting to the evolving tax landscape in the UAE, KSA, and beyond. If you&rsquo;re ready to take ownership of cross-border compliance, implement global initiatives like Pillar Two and QDMTT, and collaborate across departments and jurisdictions&mdash;this is your opportunity to make a real impact.
 
 
 
 
 
 
 About Your Team
 
 
 
 You will report directly to the
 
 IT Service Manager
 
 and collaborate closely with the
 
 Service Desk
 
 and broader
 
 IT Operations Team
 
 . You&rsquo;ll be a go-to expert for all things hardware, software, and networking&mdash;supporting colleagues across multiple business units and geographies.
 
 
 
 
 
 
 Your Role
 
 
 
 As an IT Engineer, you will:
 
 <ul>
 <li>
 Deliver Support: Respond to user issues across hardware, software, and networks, ensuring swift resolution and minimal downtime.
 </li>
 <li>
 Manage Service Desk: Log and prioritize all technical issues in our Service Desk platform with clear and accurate documentation.
 </li>
 <li>
 Troubleshoot &amp; Resolve: Diagnose and resolve technical issues through a combination of testing, documentation, and collaboration with other IT teams.
 </li>
 <li>
 Provide Guidance: Support users remotely or in person with clear, jargon-free communication, enabling them to stay productive.
 </li>
 <li>
 Install &amp; Configure: Set up devices, software, and network components in line with company policy and security protocols.
 </li>
 <li>
 Collaborate &amp; Escalate: Work closely with the Service Desk and escalate unresolved issues when necessary to ensure consistent service levels.
 </li>
 <li>
 Continuous Improvement: Assist in refining support processes and knowledge bases to help the team scale efficiently.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 Experience:
 
 5+ years in IT support roles within large organizations or fast-paced environments.
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Engineering or related discipline.
 </li>
 <li>
 Certifications in ITIL, Windows 10, or as a Certified Business Professional.
 </li>
 <li>
 Strong knowledge of passive and active networking components.
 </li>
 <li>
 Exposure to Microsoft Azure and cloud-based IT environments.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Abilities:
 
 
 <ul>
 <li>
 Strong communication skills (written and verbal).
 </li>
 <li>
 Service-oriented mindset with excellent problem-solving capabilities.
 </li>
 <li>
 Resilient, flexible, and adaptable to changing needs.
 </li>
 <li>
 Highly organized, accountable, and computer-savvy.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 A chance to work within a dynamic, tech-driven team supporting one of the region&rsquo;s most respected construction companies.
 </li>
 <li>
 Exposure to enterprise-level IT environments with modern tools and systems.
 </li>
 <li>
 Opportunities for professional growth and contribution to group-wide digital transformation.
 </li>
 </ul>
 
 
 
 
 
 Ready to Deliver IT Excellence?
 
 
 
 If you&rsquo;re passionate about enabling people through technology and thrive in a high-performance environment&mdash;we want to hear from you.
 
 
 Join
 
 ALEC Group
 
 and help build the backbone of digital support that powers some of the UAE&rsquo;s most iconic developments.
 
 
 
 
 
 
 Apply today and bring innovation to the forefront of construction.
 
 
</div>

IT Engineer

Veevo Tech

Veevo Tech is a leading tech company specializing in innovative software development, A2P SMS/WhatsApp (CPaaS), IoT solutions, and more. With a commitment to excellence and a drive for innovation, we are at the forefront of technological advancements, delivering top-notch solutions to our clients worldwide.The Junior NOC Engineer at Veevo Tech will be responsible for managing IT operations, monitoring network infrastructure, and ensuring the availability and reliability of critical systems. This role requires proactive network monitoring, troubleshooting, and hands-on support to maintain seamless operations. The ideal candidate should have a strong understanding of networking, IT infrastructure, and data center management and be willing to work flexible hours when required.Key Responsibilities:<ul><li>Network &amp; IT Infrastructure Management: Configure, implement, and maintain network devices such as routers, switches, firewalls, and access points to ensure smooth operations.</li><li>Troubleshooting &amp; Diagnostics: Identify and resolve network, hardware, and system issues, ensuring minimal downtime.</li><li>System Availability &amp; Capacity Management: Continuously monitor and optimize the performance of IT platforms and services.</li><li>24/7 Engineering Support: Provide round-the-clock assistance for network-related incidents and outages, escalating critical issues when necessary.</li><li>Monitoring &amp; Incident Response: Use NOC monitoring tools to track internal systems and digital services provided by Veevo Tech, responding to alerts proactively.</li><li>On-Site Support &amp; Emergency Handling: Be available in-person during late or odd hours when required to handle network or data center disruptions.</li><li>Server Management: Perform installation, maintenance, and troubleshooting of physical and virtual servers.</li><li>Backup &amp; Disaster Recovery: Conduct regular backups of network devices and servers to ensure data integrity and recovery readiness.</li><li>Software &amp; Hardware Installation: Assist in installing, configuring, and maintaining software and hardware components.</li><li>Data Center Power &amp; HVAC Management: Oversee power systems, cooling (HVAC), and environmental factors to ensure data center stability.</li></ul>Required Skills &amp; Qualifications:<ul><li>Basic to intermediate knowledge of networking (TCP/IP, VLANs, Firewalls, VPNs, DNS, DHCP, etc.)</li><li>Experience with network troubleshooting tools (e.g., Wireshark, Ping, Traceroute).</li><li>Familiarity with server hardware and operating systems (Windows/Linux).</li><li>Understanding of data center infrastructure, including power and cooling systems.</li><li>Ability to work in rotational shifts and respond to incidents during off-hours when necessary.</li><li>Strong problem-solving skills and a proactive approach to IT operations.</li></ul>Pay &amp; Perks:<ul><li>Basic Pay + Performance Bonus.</li><li>Annual/Semi-annual Increments.</li><li>Fuel Allowance (if applicable).</li><li>Company maintained Postpaid Mobile connection (If applicable)</li><li>Paid Annual Leaves.</li><li>A healthy &amp; glass door open working environment.</li></ul>This is a full-time permanent contract-bound office-based Job &amp; the starting salary would be 35K-50K as per professional experiences + KPI allowances/bonuses, the location of the job is at VT PSH Office - Main University Road, PeshawarVeevo Tech is an equal opportunity employer and the first tech company which has introduced a 50/50 gender ratio, for ref: https://www.youtube.com/watch?v=u1HFAlKhZOQWe celebrate, support, and thrive on diversity be it of gender, race, caste, creed, color, religion, sex, national origin, or disability, we are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have for managing physical servers/data centers?</li><li>The post requires the need to be available sometimes at late hours/ non office hours in the night for monitoring purpose/ uptime issues, are you willing to be available?</li><li>What is your current verifiable salary? Stating non-realistic figures would cancel your application.</li></ul>Work Location: In person

Jr. NOC Engineer

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Enterprise Technology &amp; Infrastructure
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Digital Enterprise Technology (DET) connects people and technology to transform the future of work at Salesforce! Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally.
DET's scope stretches beyond traditional IT. We are strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to shape the future of work. DET oversees technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. DET is Customer Zero, the best example of Salesforce products delivered globally, at scale, sustainably.
As a Sr. Site Reliability Operations Engineer you'll be part of our internal DET Site Reliability Operations team supporting our employees globally. This role combines incident command, reliability engineering, and hands-on technical support. You'll lead response efforts for critical incidents while working with teams across different time zones.
Responsibilities
<ul><li>Lead incident response for high severity incidents affecting internal business operations. Serve as Incident Commander to coordinate technical teams, establish impact, and drive rapid service restoration.
</li><li>Monitor and troubleshoot enterprise systems including infrastructure, applications, and network components. Use your technical skills to diagnose complex problems across multiple platforms and vendors before they impact users.
</li><li>Prepare executive summaries and communicate incident status to leadership up to CDO level. Translate technical details into business language for stakeholders during and after incidents.
</li><li>Drive improvements to incident management processes by updating playbooks, creating SOPs, and leading automation initiatives. Mentor junior team members on handling escalated technical issues.
</li><li>Coordinate emergency changes and infrastructure updates to resolve incidents. Work with cross-functional teams to maintain business continuity during critical situations.
</li><li>Analyze incident data and KPI metrics to identify trends. Develop actionable recommendations to reduce impact duration and improve team performance.
</li><li>Participate in on-call rotation as part of regional coverage. Lead incident review meetings and ensure accurate documentation for post-incident analysis.
</li></ul>Required Experience
<ul><li>8+ years in IT operations, incident management, or site reliability work. Proven experience in a 24x7 high availability environment with enterprise systems.
</li><li>Demonstrated ability to lead high severity incident response under pressure. Establish impact, evaluate solutions with subject matter experts, and make decisions that balance technical and business needs.
</li><li>Excellent verbal and written communication skills for technical and executive audiences. Create clear incident updates, status reports, and executive summaries for leadership.
</li><li>Strong technical troubleshooting ability across Windows and Linux servers, networking, cloud platforms, and virtualization technologies. Diagnose problems quickly using logs, monitoring tools, and common diagnostic approaches.
</li><li>Experience leading or mentoring technical teams in incident response or operations roles.
</li><li>Experience with cloud platforms (e.g. AWS) and monitoring and logging tools (e.g. Splunk, Grafana, ELK stack).
</li><li>Suggest and design SLIs/SLOs to ensure reliability and performance of critical systems in alignment with SRE best practices
</li><li>ITILv4 certification and deep understanding of incident, problem, and change management processes.
</li><li>Industry certifications from public cloud platforms like AWS/Azure/Google, CCNA, RHCE or Microsoft associate
</li><li>A related technical degree required.
</li></ul>Preferred Qualifications
<ul><li>Salesforce platform experience and certifications.
</li><li>Additional advanced certifications like AWS SA, CCNP, RHCA
</li><li>Scripting ability in Python, Bash, PowerShell, or similar languages. Experience leading automation initiatives to reduce manual work.
</li><li>Advanced experience with monitoring and visualization tools like Splunk, Grafana, or Tableau. Proven ability to analyze data and present insights.
</li><li>Experience with automation tools like Puppet or Chef for infrastructure management.
</li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
For Washington-based roles, the base salary hiring range for this position is $127,200 to $174,900.</div>

Sr. Site Reliability Operations Engineer

Aeries Technology Group

<div><div>Job Id: Aeries/380/25-26
 </div><div>Industry IT-Software / Software Services / testing
 </div><div>Location Hyderabad
 </div><div>Experience Range 3 - 5 Years
 </div><div>Qualification Graduate</div></div>
 <div><div>Job Description
</div><div><div>About Us
Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems &amp; solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at https://aeriestechnology.com
</div><div>About Business Unit
Two Circles is a data-driven sports marketing agency that partners with over 400 sports properties to enhance fan engagement and drive revenue growth. Utilizing advanced analytics, the company offers services in rights management, ticketing, sponsorship sales, content creation, and strategy consulting.
</div><div>Roles and Responsibility
<div><div>About us 
Two Circles is a global sports agency. We drive growth for sports properties by delivering deeper connections with fans, through the intelligent use of data and technology. 
We work with some of the world&rsquo;s biggest sports organisations &ndash; including the NFL, Premier League, Formula 1, AFL, Wimbledon, UEFA, Mumbai Indians, MCC, ECB and Cricket Australia &ndash; and have been named Sport Industry Agency of the Year on more than four occasions. 
We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world. 
You will join the team based in our new Two Circles office located in HITEC City, the heart of Hyderabad's thriving technology hub. Working in the office the majority of the week, with some flexibility to work from home when required, you'll experience the collaborative energy of engaging directly with talented colleagues, driving innovation, accelerating problem-solving, and enhancing your professional growth. Our team-oriented environment encourages creativity and open communication, helping us to build stronger connections and deliver exceptional outcomes for our clients. You&rsquo;ll become part of a supportive community dedicated to shared success, providing an inspiring atmosphere in which to advance your career. 
Role: 
As a Workplace Technology Engineer at Two Circles, you will look after the tools and technologies our two circlers use remotely and and in our offices to successfully rewire sports. We run a mixture of Windows and Mac devices and leverage a variety of SAAS applications across our 15 locations. Those sites have minimal on-prem infrastructure other than collaboration tech and 3rd party commodity networking to assist hybrid working. 
 
As a broader part of our Technology Operations team, this role works with our Service Manager, Workplace Tech Engineers, Information Security and other data and engineering specialists to share knowledge and deliver the best experience to our wider business. This role provides ample opportunities to influence the direction of Two Circles Technology Operations strategy, own the delivery of a wide range of work, and further develop your own knowledge of technologies, systems, approaches and practices. 
The ideal background and skills we are looking for:
3-5 years experience in a similar role
Highly proficient in Windows and Mac support
Managing and configuring Office 365 and Azure Active Directory/Entra ID
MDM with Microsoft Endpoint Manager/Intune
Collaboration/unified communications tools and hardware (preferably Teams)
Service Management practices, including incident/request, change and problem management, monitoring events and altering
Awareness of Data Protection, Privacy and Governance principles, e.g GDPR
Experience working as part of a geographically spread, follow-the-sun team, where clear remote communication and effective end-of-day handovers are essential, and being confident and capable of holding the fort during the hours when you are the only person online
Application of modern workplace security practices 
Experience with the following would also be beneficial:
Altassain products (especially Jira)
Broader Azure infrastructure stack
Application Packaging
ITIL Foundation
Project Delivery
Previous 2nd Line experience</div></div></div></div></div>

Workplace Technology Engineer

Search 10000+ It operations engineer jobs near you this October. New roles added regularly across leading industries. Apply today.