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it support engineer

SMSAMI Inc.

Who are we?SMSAMI is a fully-integrated, 100% success rated company with fierce beliefs and a unifying culture. Our clients describe us as &ldquo;happily feisty&rdquo; because we work tirelessly to make them successful.SMSAMI is a Software development services company specializing in custom web based solutions, mobile applications, digital marketing, branding, UI/UX and graphics designing. SMSAMI has successfully delivered hundreds of software products, apps, and solutions to its clients using a proven agile/scrum development process. We offer a well-balanced blend of technology skills, domain knowledge, hands-on experience, effective methodology, and passion for IT.Job DescriptionIT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. You may also be required to install new software applications and train clients on proper application use.To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.Responsibilities<ul><li>Installing and configuring client computer systems.</li><li>Responding to client IT support requests.</li><li>Resolve technical problem with Local Area Network &amp; Wide Area Network</li><li>Meeting with clients to diagnose software, networking, or hardware issues.</li><li>Providing technical support on-site or via remote-access systems.</li><li>Follow up with customers and users to ensure complete resolution of issues</li><li>Offering solutions that meet the needs of the client.</li><li>Repairing hardware malfunctions, software issues, and networking problems.</li><li>Maintaining good client relations.</li><li>Tracking and managing work records.</li><li>Compiling job reports.</li></ul>What We're Looking For<ul><li>Bachelor&rsquo;s degree in information technology or computer science.</li><li>Proven work experience as a technical support engineer.</li><li>Knowledge of web services, API, and IP-based protocols.</li><li>Knowledge of computer hardware and networking systems.</li><li>Networking terminologies</li><li>Good time management skills.</li><li>Good interpersonal skills.</li><li>Ability to troubleshoot complex hardware and software issues.</li><li>Excellent written and verbal communication skills.</li><li>Ability to think critically.</li><li>Comfortable in working at night shifts if required.</li></ul>Benefits<ul><li>Flexible Working Hours</li><li>Fully funded Certifications</li><li>Medical Allowance</li><li>Pension Funds and more</li></ul>Creating a diverse and inclusive workplace is one of SMSAMI's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Job Details<ul><li>Experience: 2 Years</li><li>Job Type: Full Time</li><li>Shift: Morning, 12:00 pm to 09:00 pm</li><li>Working Days: Monday to Friday</li><li>Salary: 40,000 PKR to 60,000 PKR</li><li>Number of Positions: 2 (Male)</li><li>Location: Lahore</li></ul>Consult will endeavor to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Technical Support Engineer

INNOVATIVE PVT LTD

Key ResponsibilitiesAre you passionate about IT and technical support? Join our team at Innovative Pvt Limited as a Resident Engineer &ndash; Managed Services! In this role, you will be responsible for:&#9989; Monitoring Vynamic View and ISX applications, ATMs, and UPS devices, ensuring everything runs smoothly as per SOPs&#9989; Providing support for field staff during configuration, installation, and reinstallation of ATMs&#9989; Handling machine disconnections and offline issues on Vynamic View&#9989; Verifying camera functionality and managing issues with the IPL CS team&#9989; Extracting and submitting daily reports (EJ, Downtime, Power, Dispenser Outage, etc.) &#9989; Remotely accessing and performing activities on ATMs &amp; UPS systems&#9989; Monitoring Vynamic Security dashboard&#9989; Managing users and contacts hierarchyDesired Skills and Competencies:Strong command of MS Excel and email drafting Solid technical background with knowledge of ATMs and UPS systems Ability to work in a fast-paced environment, troubleshoot, and handle technical issues effectively. If you're ready to embark on an exciting career path and develop your skills in the IT/Technical support field, we'd love to hear from you! Apply Now at Jobs@innovative-pk.comEducationBS IT and BS CSExperienceFresh Graduate or up to 1 year of experienceJob Type: Full-timeApplication Question(s):<ul><li>Are you permanent resident of Lahore?</li></ul>Work Location: In person

Resident Engineer - Managed Services

Grand City

About the RoleGrand City is seeking an IT Executive with at least 4 years of proven experience in IT operations and user support. The role will focus on maintaining the company&rsquo;s IT infrastructure, ensuring network and system security, and providing efficient technical support to staff across departments.Key Responsibilities<ul><li>User Support: Provide first-line support for hardware, software, and network-related issues, ensuring timely resolution.</li><li>System Management: Install, configure, and troubleshoot desktops, laptops, servers, and printers.</li><li>Access &amp; Security: Manage user accounts, credentials, and access rights; implement and monitor security protocols.</li><li>Network Monitoring: Maintain stable internet, intranet, and email services while proactively addressing connectivity or performance issues.</li><li>Cybersecurity Oversight: Implement data protection measures, monitor threats, and ensure system confidentiality.</li><li>Onboarding IT Setup: Prepare devices, credentials, and biometric access for new employees.</li><li>Vendor Coordination: Manage IT procurement, software licensing, and vendor service agreements.</li><li>Asset &amp; Record Management: Maintain IT inventory, logs, and preventive maintenance schedules.</li><li>Policy &amp; Compliance: Enforce IT policies, SOPs, and compliance standards across the organization.</li><li>Software Support: Provide assistance for company applications (ERP, CRM, etc.) and coordinate with consultants for advanced troubleshooting.</li><li>Reporting: Prepare periodic IT performance, incident, and system health reports for management.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related discipline.</li><li>Minimum 4 years of hands-on experience in IT support or operations.</li><li>Strong technical knowledge of networking, Windows/Linux environments, and IT security.</li><li>Practical experience with troubleshooting, user support, and IT asset management.</li><li>Familiarity with ERP/CRM systems (preferred).</li><li>Strong problem-solving, organizational, and communication skills.</li><li>Ability to prioritize tasks and work effectively under pressure.</li><li>Commitment to confidentiality, accuracy, and service excellence.</li></ul>What We Offer<ul><li>Competitive salary and benefits.</li><li>Professional and collaborative work environment.</li><li>Opportunities for continuous learning and career growth.</li></ul>Job Type: Full-timeWork Location: In person

IT Executive

IGET Solutions PVT Ltd

Let's shine by joining IGET SOLUTIONS PVT LTD.Key Responsibilities<ul><li>Provide first-level technical support to staff for hardware, software, and network-related issues.</li><li>Install, configure, and maintain computer systems, printers, scanners, and other IT equipment.</li><li>Support the setup and maintenance of LAN, WAN, Wi-Fi, and other network systems.</li><li>Troubleshoot system and application problems, both remotely and on-site.</li><li>Assist in maintaining IT asset inventory (hardware, software licenses, accessories).</li><li>Ensure systems are regularly updated with security patches and antivirus protection.</li><li>Support email accounts, user access, and password resets.</li></ul>Salary: Up to 30,000. Location: Location: 1st Floor, Plaza # 12, Hadi heights, Canal Gardens Main Rd, DD-Block Dd Block Sector D Bahria Town-Lahore. Timings: 5:00 PM-2:00AM.Job type: Full time.Job Type: Full-timeWork Location: In person

IT Assistant--Bahria Town

Magnatec Systems Private Limited

Responsibilities:<ul><li>Install, configure, test, maintain, monitor, and troubleshoot end-user workstation hardware, networked peripheral devices, and networking hardware products.</li></ul><ul><li>Perform physical installation of replacement network devices, including Wireless Access Points (WAPs), Gateway Controllers, Switches, and Firewalls.</li></ul><ul><li>Collaborate with other IT teams, vendors, and service providers to ensure seamless integration and efficient operation of IT infrastructure.</li></ul><ul><li>Managing the computer operations of an organization employees who have problems with their computers or other technology devices.</li></ul><ul><li>Providing technical support for computer networks and performing tasks such as, operating systems, software installation, virus removal, and backup recovery.</li></ul><ul><li>Planning, implementing, and maintaining an organization&rsquo;s computer network by designing and testing new systems, upgrading existing ones, and troubleshooting problems.</li></ul><ul><li>Communicate effectively with users to understand their needs and provide appropriate solutions.</li></ul><ul><li>Maintains regular/Weakly data backups of user&rsquo;s data and security.</li></ul><ul><li>Install and configure CCTV cameras and PABX Systems.</li></ul><ul><li>Inventory Record of IT / Other Related.</li></ul><ul><li>Respond to IT support requests from end-users in a timely and effective manner.</li></ul>Qualifications:<ul><li>Must be a graduate within relevant disciplines.</li></ul><ul><li>Must have at least 3 years of relevant experience.</li></ul>Note: Candidate's residence should be near to officeJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

IT Support Executive

Let's shine by joining IGET SOLUTIONS PVT LTD.Key Responsibilities<ul><li>Provide first-level technical support to staff for hardware, software, and network-related issues.</li><li>Install, configure, and maintain computer systems, printers, scanners, and other IT equipment.</li><li>Support the setup and maintenance of LAN, WAN, Wi-Fi, and other network systems.</li><li>Troubleshoot system and application problems, both remotely and on-site.</li><li>Assist in maintaining IT asset inventory (hardware, software licenses, accessories).</li><li>Ensure systems are regularly updated with security patches and antivirus protection.</li><li>Support email accounts, user access, and password resets.</li></ul>Salary: Up to 30,000. Location: Location: 1st Floor, Plaza # 12, Hadi heights, Canal Gardens Main Rd, DD-Block Dd Block Sector D Bahria Town-Lahore. Timings: 5:00 PM-2:00AM.Job Type: Full-timeWork Location: In person

IT Assistant-Bahria Town

Msq Developers

We are looking for IT Support Executive, with exceptional problem solving and communication skills. The individual would be responsible to provide technical support.<ul><li>Good knowledge of troubleshooting network &amp; system issues</li><li>Installing and configuring computer hardware, software, systems, networks, printers, Networking, and Microtech.</li><li>Monitoring and maintaining computer systems and networks.</li><li>Responding in a timely manner to service issues and requests.</li><li>Providing technical support across the company.</li><li>Setting up accounts for new users.</li><li>Repairing and replacing equipment as necessary.</li><li>Testing new technology.</li><li>Ability to handle Networks &amp; Servers, configuring backup servers</li><li>Possibly&#8239;training junior staff</li></ul>Shift timing : 5pm to 2am (on-site job)Location: DHA Phase 8, LahoreJob Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Explore 1293+ It support engineer in Lahore this September. Find roles across top companies and apply now to boost your career.

1293 it support engineer jobs IN Lahore

Technical Support Engineer

Resident Engineer - Managed Services

IT Executive

IT Assistant--Bahria Town

IT Support Executive

IT Assistant-Bahria Town

IT Support Executive