customer sales representative Jobs in Lahore

customer sales representative

sales representative

sales development representative Jobs in Lahore

sales development representative

account manager

sales consultant

customer support representative

Zpayso

The Customer Support Representative will serve as the first point of contact for our customers, handling inquiries, complaints, and support requests through phone, email, and chat. The role requires excellent communication skills, problem-solving abilities, and a customer-first mindset to ensure high-quality service and customer satisfaction.Key Responsibilities:<ul><li>Respond promptly to customer queries via phone, email, and live chat.</li><li>Provide accurate, valid, and complete information using the right methods and tools.</li><li>Handle and resolve customer complaints professionally and within timelines.</li><li>Maintain a high level of product and service knowledge to assist customers effectively.</li><li>Identify customer needs and help them use products or services.</li><li>Escalate unresolved issues to the appropriate internal teams.</li><li>Keep records of customer interactions, feedback, and transactions.</li><li>Follow communication procedures, guidelines, and company policies.</li><li>Contribute to team effort by achieving daily/weekly/monthly performance targets.</li><li>Continuously work on improving customer service quality through feedback and training.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree (preferred) or equivalent experience.</li><li>Proven experience as a Customer Support Representative or in a similar customer-facing role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving skills and ability to remain calm under pressure.</li><li>Proficiency in MS Office and CRM systems.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Strong interpersonal skills and a customer-oriented attitude.</li></ul>Key Skills:<ul><li>Customer Service Excellence</li><li>Active Listening &amp; Empathy</li><li>Problem Solving &amp; Conflict Resolution</li><li>Communication (Verbal &amp; Written)</li><li>Patience and Professionalism</li><li>Team Collaboration</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li><li>Are you comfortable handling customer queries over phone, email, and chat?</li><li>Are you able to work from Gulberg, Lahore on a daily basis?</li><li>Why are you interested in starting your career in customer support?</li><li>What are your salary expectations?</li></ul>Work Location: In person

Customer Support Representative

King Revolution Inc

Job descriptionKing Revolution Inc. is looking for a customer services/support representative with superior English communication skills and a great work ethic to join our team. As the CSR, you will be dealing with the customers to meet their needs, answer their questions and provide support.Your expected responsibilities may include:Answer customer queries via Phone, Email, Social Media. Update customer records in the system including notes about their feedback etc. Managing orders of customers through coordinating with different departments. Encourage customers to participate in different activities via online forums etc. Strong customer support background. Able to communicate concisely our company policies to clients.Requirements: -&middot; Education requirement Intermediate to Graduate.&middot; Minimum of 1-2 years experience customer service for a company.&middot; Quick learner with the ability to absorb extensive information of our product offerings, and communications/advertising program&middot; Proactive personality and self-motivator&middot; Comfortable using computers.&middot; The candidate should be able to understand, speak and write English (Perfect English language is a must)<ul><li>Flexible for rotation in shift.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthWork Location: In person

HR Ways

About the job Customer Support RepresentativeReact DeveloperClient company introduction:&#65279;&#65279;Our client is a leading data and research company empowering informed decisions in Pakistani markets through unbiased insights, advanced platforms, and tailored solutions.Job Description:We are looking for a dedicated and proactive Customer Support Representative to join our team. The ideal candidate will be responsible for providing timely and accurate support to our users and addressing queries related to all our products. You will serve as the first point of contact for users, ensuring a positive customer experience and contributing to overall customer satisfaction.Key Responsibilities:<ul><li>Respond promptly to user inquiries via email, chat, or phone.</li><li>Provide accurate information and guidance regarding all company products and services.</li><li>Troubleshoot and resolve basic user issues or escalate complex issues to the appropriate team.</li><li>Maintain a detailed record of customer interactions and feedback.</li><li>Identify recurring issues and provide suggestions for process improvements.</li><li>Ensure a high level of user satisfaction through professional and courteous communication.</li><li>Respond promptly and professionally to customer inquiries via email, chat, or phone.</li><li>Provide accurate information and guidance regarding all company products and services.</li><li>Troubleshoot and resolve basic user issues or escalate complex issues to the appropriate team.</li><li>Document and track customer interactions, issues, and resolutions in the CRM system.</li><li>Identify recurring issues and suggest improvements to processes, products, or services.</li><li>Assist in onboarding new users and guiding them through product usage.</li><li>Follow up with customers to ensure their issues are fully resolved and they are satisfied.</li><li>Collaborate with internal teams (product, operations, technical) to resolve user problems quickly.</li><li>Maintain up-to-date knowledge of all products, services, and company policies.</li><li>Provide feedback to management regarding customer pain points, trends, and opportunities for improvement.</li><li>Contribute to building knowledge base articles, FAQs, and support documentation.</li></ul>Required Skills:<ul><li>&#65279;Bachelors degree in Business, Communications, or a related field (or equivalent experience).</li><li>Excellent communication skills with the ability to explain complex information clearly.</li><li>Strong problem-solving mindset with attention to detail.</li><li>Empathetic and patient, able to handle customer queries professionally.</li><li>Quick learner, adaptable, and willing to take initiative.</li><li>Ability to manage multiple tasks efficiently in a fast-paced environment.</li><li>Collaborative team player with a customer-first attitude.</li><li>0 - 1 year of experience in customer support or a related field.</li></ul>EducationBachelors degree in Computer Science or related field (or equivalent industry experience)Job Details:Experience: 0 to 1 yearsWork Timings : 09:00 am to 6:00 pm&#65279;Work Days: Monday to Friday&#65279;Location: Lahore, PakistanAbout HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.Job Type: Full-timePay: Rs60,000.00 per monthWork Location: In person

Attornea Private Limited

About Attornea:Attornea is Pakistan&rsquo;s first digital legal platform, offering a wide range of legal and consultancy services&mdash;from court representation to tax filing, company registration, intellectual property, and student/immigration consultancy. Our mission is to simplify access to reliable legal help using smart tools and professional support.Role Overview:We are seeking a Customer Support Representative who will be the first point of contact for clients reaching out to Attornea via WhatsApp, phone calls, social media, and the website. This individual will play a critical role in ensuring excellent customer experience by guiding clients professionally and resolving their queries in a timely and efficient manner.Key Responsibilities:<ul><li>Respond promptly to customer inquiries via WhatsApp, phone, email, and social media.</li><li>Guide clients about Attornea&rsquo;s services including legal consultations, document drafting, student visa support, immigration services, and more.</li><li>Maintain customer satisfaction by handling issues, complaints, and queries with patience and professionalism.</li><li>Accurately record and document client information and queries in the CRM system.</li><li>Coordinate with legal and operations teams to follow up on customer cases or queries.</li><li>Provide support in scheduling consultations and follow-ups with relevant departments.</li><li>Assist in maintaining a knowledge base of FAQs and client concerns for internal use.</li><li>Ensure timely follow-up and proactive communication with potential and existing clients.</li></ul>Requirements:<ul><li>Intermediate or Bachelor's degree.</li><li>0&ndash;2 years of experience in customer support, call center, or client service roles. Fresh candidates with good communication skills are also encouraged to apply.</li><li>Excellent verbal and written communication in Urdu and English.</li><li>Good command of WhatsApp, Google Sheets, basic CRM tools, and professional messaging.</li><li>Pleasant personality, patience, empathy, and a client-focused mindset.</li><li>Basic understanding of legal or consultancy services will be a plus.</li></ul>Perks &amp; Benefits:<ul><li>Fixed salary between PKR 30,000 to 45,000 based on expertise.</li><li>Learning and growth opportunities in a rapidly growing legal tech environment.</li><li>Friendly, professional, and innovative work culture.</li><li>Exposure to both legal and international consultancy domains.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Support: 1 year (Required)</li></ul>Work Location: In person

MAF COLLECTIONS (SMC-PRIVATE) LIMITED

Customer Support Representative (CSR)Job SummaryIf you have the expertise and skills to deal with international customers to provide them support and keep them satisfied, IBP Global is the right place.As a Customer Support Representative, your primary responsibility is to provide efficient and timely customer support. You will handle customer queries and complaints through various communication channels such as email, phone, chat, and social media. Your job is to ensure that customers receive the best possible service and resolution to their issues.Key Responsibilities<ul><li>Responding promptly and professionally to customer inquiries and complaints via email, phone, chat, and social media</li><li>Troubleshooting and resolving customer issues by providing accurate and relevant information</li><li>Escalating complex issues to higher-level designers or management as required</li><li>Building rapport and maintaining good relationships with customers by providing exceptional customer service</li><li>Monitoring and tracking customer inquiries and complaints to ensure timely resolution and follow-up</li><li>Keeping up-to-date with product and service knowledge to provide accurate information to customers</li><li>Maintaining accurate and detailed customer records and updating them as necessary</li></ul>Requirements<ul><li>Proven customer support experience, preferably in a fast-paced environment</li><li>Excellent English spoken skills</li><li>Preferably female</li><li>Ability to work in a team environment</li><li>Strong problem-solving and analytical skills</li><li>Ability to manage multiple tasks simultaneously and prioritize effectively</li><li>Ability to work under pressure and meet tight deadlines</li><li>Proficiency in using computer applications and tools, including Microsoft Office</li></ul>Location: Johar Town LahoreSalary: Rs 30,000 - 50,000, KPI bonus along with sales CommissionJob Type: Night Shift (Full-time)Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

yarbo

Job OverviewWe are looking for a talented Technical Support Representative to join our team and contribute to our mission of improving the quality of life through smart, robotic solutions.Responsibilities<ul><li>Provide technical support and troubleshooting for YARBO&rsquo;s range of autonomous devices, including snow blowers, lawn mowers, and leaf blowers.</li><li>Assist customers with device setup, operation, maintenance, and troubleshooting over the phone, email, or chat.</li><li>Diagnose and resolve hardware and software issues related to YARBO devices, ensuring customers receive accurate and timely assistance.</li><li>Collaborate with engineering and product teams to escalate and resolve complex technical issues.</li><li>Offer guidance on the smart features of YARBO devices and how they can be integrated into users' day-to-day activities.</li><li>Ensure high levels of customer satisfaction by delivering exceptional service and problem resolution.</li><li>Document and track customer interactions and technical solutions in the company&rsquo;s CRM system.</li><li>Stay up-to-date with product updates, new features, and technical advancements to provide informed support to customers</li></ul>Requirements:<ul><li>Educational Background: A minimum of a Bachelor&rsquo;s degree in AI, Robotics, Engineering, IT, or a related technical field.</li><li>Experience: Previous experience in a technical support role or working with autonomous robots and/or smart technologies is highly preferred. Experience with devices such as snow blowers, lawn mowers, or leaf blowers is a bonus.</li><li>Strong technical troubleshooting skills and the ability to understand and resolve complex device issues.</li><li>Logical mindset with the ability to think critically and solve problems efficiently.</li><li>Good understanding of robotic systems and smart technology integration in everyday appliances.</li><li>Excellent verbal and written communication skills.</li><li>Ability to work independently and as part of a collaborative team.</li><li>Patience and customer service-oriented attitude, with a passion for helping others.</li></ul>Preferred Skills:<ul><li>Familiarity with autonomous robotics, AI integration, and smart devices.</li><li>Ability to learn quickly and adapt to new technologies.</li><li>Experience working with software updates, firmware, and troubleshooting techniques.</li><li>Basic knowledge of hardware diagnostics and repair.</li></ul>SALARY : 90K - 110KSHIFT: NIGHTJOB: ON-SITE - LAHOREIf you're passionate about smart technology and enjoy solving technical challenges, we'd love to hear from you! Join us at YARBO and help make everyday life easier for our customers with our intelligent robotic solutions.Job Type: Full-timePay: Rs90,000.00 - Rs110,000.00 per monthWork Location: In person

Technical/Customer Support Representative

Abacus Outsourcing

Shift Duration: 5 Hours (Part-Time)Job Description:We are looking for enthusiastic and fluent English-speaking candidates to join our International Campaign (UAE Market). The role requires handling customer queries, providing accurate information, and ensuring excellent service in a professional manner.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls.</li><li>Respond to customer queries promptly and professionally.</li><li>Provide accurate product/service information to customers.</li><li>Maintain records of customer interactions.</li><li>Ensure customer satisfaction by delivering quality service.</li></ul>Requirements:<ul><li>Minimum education: Intermediate.</li><li>Fluent in English (spoken &amp; written).</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle customer concerns with patience and professionalism.</li><li>Willingness to work in a 5-hour part-time shift.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth opportunities within the organization.</li><li>Part-time flexible shifts.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative – International Campaign (Part-Time)

Explore 1132+ Customer support representative in Lahore this September. Find roles across top companies and apply now to boost your career.

1132 customer support representative jobs IN Lahore

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative (CSR)

Technical/Customer Support Representative

Customer Support Representative – International Campaign (Part-Time)