customer sales representative Jobs in Lahore

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call center representative

ANALTYTICA

Job Title: Call Center Representative Company: Fairways Logistics Location: DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AMAbout the Role:Fairways Logistics is hiring Call Center Representatives for our night shift operations. You'll be the first point of contact for customers, handling inbound and outbound calls related to logistics. We&rsquo;re looking for confident communicators who can resolve issues efficiently and deliver excellent service.Responsibilities:<ul><li>Handle incoming calls and assist with customer inquiries</li><li>Make outbound calls for follow-ups and shipment confirmations</li><li>Provide accurate info on logistics and services</li><li>Address complaints professionally and escalate when needed</li><li>Keep detailed records of customer interactions</li><li>Coordinate with sales and dispatch teams for smooth operations</li><li>Stay updated on company policies and services</li></ul>Requirements:<ul><li>Prior experience in customer service or call centers (US/Canada clients is a plus)</li><li>Excellent spoken and written English communication</li><li>Strong listening and problem-solving skills</li><li>Comfortable with night shifts at our DHA Phase 6 office</li><li>Basic computer knowledge and familiarity with CRM tools</li></ul>Join our team and play a key role in delivering top-tier logistics support.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Representative

A H T Aesthetics Medical Center

The Patient and Sales Coordinator plays a dual role in managing patient relations and driving clinic sales. You will be the primary point of contact for patients, coordinating appointments, consultations, and treatments while actively promoting and selling aesthetic services and products to maximize clinic revenue and enhance patient satisfaction.Key Responsibilities:Patient Coordination:<ul><li>Greet patients warmly and ensure a smooth check-in/check-out process.</li><li>Schedule, reschedule, and confirm patient appointments efficiently.</li><li>Handle inquiries regarding treatments, procedures, pricing, and clinic services both in-person and through phone/email.</li><li>Assist with patient registration, documentation, and maintaining confidential medical records.</li><li>Provide patients with treatment plans, pre- and post-care instructions, and follow-up scheduling.</li><li>Maintain ongoing communication with patients to encourage retention and loyalty.</li></ul>Sales Coordination:<ul><li>Actively promote aesthetic treatments, packages, and retail products to patients in a consultative, non-pushy manner.</li><li>Identify patient needs and recommend appropriate services and products to meet their aesthetic goals.</li><li>Process payments, manage billing, and maintain accurate sales records.</li><li>Assist in implementing sales targets and marketing campaigns.</li><li>Track and report on sales performance and patient feedback to management.</li></ul>General Duties:<ul><li>Collaborate closely with medical and administrative teams to ensure excellent patient care and clinic operations.</li><li>Maintain a clean, welcoming, and organized reception and sales area.</li><li>Handle customer complaints or concerns professionally, escalating when necessary.</li><li>Keep up-to-date with new treatments, promotions, and product knowledge.</li></ul>Qualifications:<ul><li>Proven experience in customer service, sales, or coordination roles, preferably in an aesthetic or healthcare setting.</li><li>Excellent communication, interpersonal, and sales skills.</li><li>Strong organizational and multitasking abilities.</li><li>Basic computer skills and familiarity with appointment management software.</li><li>Professional and approachable demeanor.</li><li>Fluent in English;</li><li>Ability to work well under pressure and maintain confidentiality.</li></ul>Preferred Skills:<ul><li>Knowledge of aesthetic treatments, skincare products, and industry trends.</li><li>Previous experience in a sales-driven healthcare or aesthetic environment.</li><li>Ability to work independently and as part of a team.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Clinic : 1 year (Required)</li></ul>Work Location: In person

Call Center Sales representative Clinic in DHA Lahore

Brandix Soft

Brandix Soft is a leading digital solutions company, empowering businesses in the US with cutting-edge SEO, PPC, and web development services. We&rsquo;re expanding our customer service team in Lahore and looking for energetic and motivated US Call Center Agents to join our night shift operations.Job DescriptionAs a US Call Center Agent, you will be responsible for engaging with US-based clients through outbound calls. Your goal is to resolve inquiries, provide digital marketing support, and identify opportunities for upselling services such as SEO, PPC, and web development.Key Responsibilities<ul><li>Make 60&ndash;80 outbound calls per day to US clients.</li><li>Deliver expert-level support in SEO, PPC, and website services.</li><li>Ensure 90%+ first-call resolution rate.</li><li>Accurately update client information in CRM platforms (HubSpot/Salesforce).</li><li>Consistently meet or exceed KPIs:</li><li>85%+ customer satisfaction rate</li><li>5+ qualified leads per day</li><li>98% call compliance adherence</li><li>Identify 3&ndash;5 upselling opportunities weekly (bonus eligible)</li><li>Educate clients about service upgrades and digital performance improvements.</li></ul>RequirementsEducation<ul><li>Minimum: Matric/O-Levels</li><li>Preferred: Bachelor's Degree</li></ul>Technical Skills<ul><li>CRM experience (HubSpot or Salesforce preferred)</li><li>Proficient with Google Workspace or Microsoft Office</li><li>Basic knowledge of SEO and PPC is a plus</li></ul>Soft Skills<ul><li>Excellent verbal communication in English</li><li>Strong listening, problem-solving, and multitasking skills</li><li>Professional phone etiquette and emotional intelligence</li><li>Goal-oriented with the ability to thrive in a fast-paced environment</li></ul>Additional Requirements<ul><li>Location: Must be based in Lahore (On-site role)</li><li>Availability: Must be available for night shifts (6 PM &ndash; 3 AM, Monday to Friday)</li></ul>What We Offer<ul><li>Competitive Salary</li><li>Uncapped Performance Bonuses for upselling and achieving KPIs</li><li>Clear Career Growth Path (Team Lead or Account Manager)</li><li>Professional Training in digital marketing and communication</li><li>Modern Office Environment in Gulberg&rsquo;s prime business district</li><li>Global Exposure through direct client interaction with US businesses</li></ul>How to ApplyTo apply, please send your updated resume highlighting:<ul><li>Call center or customer service experience</li><li>English language proficiency</li><li>Achievements in sales or customer satisfaction</li></ul>Apply via: Email: hrsales@brandixsoft.com WhatsApp: +92 325 5599973Note: Only shortlisted candidates will be contacted. This is a full-time, on-site role for Lahore residents only.Job Type: Full-timePay: Up to Rs70,000.00 per monthExperience:<ul><li>international cold calling: 1 year (Required)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In personApplication Deadline: 05/09/2025

Call Center Agent(US)

Blue Star Manufacturing Pvt Ltd

Position Title: Customer Service Representative Department: Customer Support / Operations Reports To: Customer Service Supervisor / ManagerRole PurposeTo provide excellent service by handling customer inquiries, complaints, and requests efficiently while ensuring customer satisfaction and loyalty.Key Responsibilities<ul><li>Handle incoming/outgoing calls, emails, live chat, and in-person inquiries professionally.</li><li>Provide accurate information about products, services, pricing, and policies.</li><li>Resolve customer complaints promptly and escalate complex issues when necessary.</li><li>Maintain customer interaction records in CRM or relevant systems.</li><li>Process orders, forms, applications, and requests accurately.</li><li>Follow up on unresolved queries to ensure timely closure.</li><li>Collaborate with internal departments (sales, logistics, operations, finance) to resolve issues.</li><li>Meet or exceed daily/weekly/monthly service targets.</li><li>Ensure compliance with company policies and service standards.</li><li>Continuously contribute to process improvements and suggest customer service enhancements.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferred but not always mandatory).</li><li>1&ndash;3 years of experience in customer service / call center environment.</li><li>Excellent communication (verbal &amp; written) and interpersonal skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Problem-solving and conflict resolution skills.</li><li>Proficiency in MS Office and CRM systems.</li><li>Fluent in English/Urdu (or local language, depending on region).</li></ul>Technical / Functional Skills:<ul><li>Strong verbal and written communication.</li><li>Active listening and empathy.</li><li>Typing speed &amp; accuracy (for chat/email-based CSR).</li><li>Proficiency in CRM systems, MS Office, and call handling tools.</li><li>Multitasking and time management.</li><li>Problem-solving and conflict resolution.</li><li>Basic sales/upselling skills (for outbound CSR).</li></ul>Soft Skills:<ul><li>Patience and resilience under pressure.</li><li>Positive attitude and customer-centric approach.</li><li>Adaptability to handle diverse customers and situations.</li><li>Teamwork and collaboration.</li><li>Stress management and emotional intelligence.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We are located in Johar Town and our office timing is 6 PM to 2:30 AM </li></ul>Language:<ul><li>fluent English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Brandix Soft (Pvt.) Ltd. is seeking motivated and confident Call Center Representatives to join our outbound sales team. This is a full-time, night shift position based in Lahore. The role involves making outbound calls to international clients (primarily in the US) to promote digital marketing services, including SEO and PPC.Key Responsibilities<ul><li>Make outbound cold calls to international leads and clients</li><li>Promote company services including SEO and digital marketing</li><li>Maintain accurate records in the CRM system</li><li>Meet daily, weekly, and monthly sales targets</li><li>Follow up on prospects to close deals</li><li>Provide timely and professional customer service</li><li>Work collaboratively with team members to achieve goals</li></ul>Qualifications<ul><li>Minimum Education: Matric / O-Level</li><li>Preferred Education: Bachelor's degree (not mandatory)</li><li>Strong command of spoken and written English</li><li>Prior experience in international outbound sales is a plus</li><li>Experience with digital marketing sales (SEO/PPC) is preferred</li><li>Fresh graduates with strong English skills are welcome to apply</li><li>Ability to work in a fast-paced, target-driven environment</li></ul>Additional Details<ul><li>Shift Timing: 6:00 PM &ndash; 3:00 AM (Monday to Friday)</li><li>Location: Office No. 402, Al Hafeez Shopping Mall, Main Boulevard Gulberg, Lahore</li><li>Work Type: On-site only (This is not a remote role)</li></ul>Benefits<ul><li>Fixed salary with performance-based incentives</li><li>Sales and digital marketing training provided</li><li>Opportunity for career growth and internal promotions</li><li>Supportive work environment</li><li>Female candidates are encouraged to apply</li></ul>How to ApplyInterested candidates can apply by:<ul><li>Emailing your resume to: hrsales@brandixsoft.com</li><li>WhatsApp: +92 325 5599973</li></ul>Note: Only shortlisted candidates will be contacted. This is a full-time, night shift, Lahore-based role.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthExperience:<ul><li>international cold calling: 1 year (Required)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In personApplication Deadline: 05/09/2025

Call Center Representatives

Half Price Packaging PVT Ltd

About Us: Digi Sparo is a digital marketing company offering Google Business Profile, SEO, SMM, Website, and Graphic Design services to US-based clients.Job Description: We are hiring Call Center Agents (Freshers &amp; Experienced) for our US-based sales campaign. The role is to call international clients, explain services, and close sales.Responsibilities:<ul><li>Make outbound calls to US clients</li><li>Promote digital marketing services (GMB, SEO, SMM, Websites)</li><li>Maintain client relationships</li><li>Achieve monthly targets</li></ul>Requirements:<ul><li>Freshers &amp; experienced both can apply</li><li>Good English communication skills</li><li>Willing to work night shift</li><li>Sales-driven mindset</li></ul>Benefits:<ul><li>Fixed salary + performance commission</li><li>Career growth &amp; promotion opportunities</li><li>Paid training for freshers</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Agent

We are seeking highly motivated Call Center Agents to join our growing digital marketing sales team. The ideal candidate will be responsible for outbound and inbound calls to prospective clients, introducing them to our range of SEO, Google My Business (GMB), Website Development, and Digital Marketing services. Your role will focus on building relationships, understanding customer needs, and closing sales.Key Responsibilities<ul><li>Make outbound calls to potential clients to present and sell SEO, GMB optimization, websites, and digital marketing packages.</li><li>Handle inbound inquiries and provide professional consultation on services.</li><li>Understand client requirements and recommend tailored solutions.</li><li>Maintain accurate records of client interactions, sales leads, and follow-ups in CRM.</li><li>Achieve weekly and monthly sales targets and KPIs.</li><li>Stay updated with the latest trends in digital marketing to better position services.</li><li>Deliver excellent customer service and build long-term client relationships.</li></ul>Requirements<ul><li>Previous experience in telemarketing, call center, or sales (preferably in digital marketing/IT services).</li><li>Strong communication and negotiation skills (fluent in English; additional languages a plus).</li><li>Ability to explain technical services (SEO, websites, digital ads) in simple terms.</li><li>Target-driven, self-motivated, and resilient.</li><li>Basic knowledge of digital marketing concepts (SEO, Google Ads, GMB, websites, social media) preferred (training provided).</li><li>Proficiency in MS Office and CRM software is an advantage.</li></ul>What We Offer<ul><li>Competitive salary + performance-based incentives/commissions.</li><li>Training on products and sales techniques.</li><li>Opportunities for career growth in a fast-growing digital agency.</li><li>Supportive team environment with regular feedback and coaching.</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Agents

Explore 200+ Call center representative in Lahore this September. Find roles across top companies and apply now to boost your career.