customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

sales development representative Jobs in Lahore

sales development representative

customer support representative Jobs in Lahore

customer support representative

chat support representative Jobs in Lahore

chat support representative

call center representative

DS Marketing Agency

We are hiring experienced Sales Agents for outbound calling to international clients. The ideal candidate must be skilled in telemarketing, lead generation, cold calling, sales conversions, CRM handling, and customer service. The goal is to close sales and achieve monthly revenue targets.Key Responsibilities<ul><li>Make Outbound Sales Calls, Cold Calls &amp; Follow-ups</li><li>Identify potential leads and convert them into sales opportunities</li><li>Promote Digital Marketing Services to business clients</li><li>Maintain customer data in CRM and generate daily reports</li><li>Meet weekly &amp; monthly Sales Targets</li><li>Provide professional communication and excellent customer support</li><li>Maintain compliance with company and Indeed telemarketing standards</li></ul>Required Skills &amp; Experience<ul><li>1&ndash;3 years experience in Tele-Sales / Call Center / BPO</li><li>Strong communication &amp; English speaking skills</li><li>Ability to handle objections and close deals</li><li>Knowledge of Lead Qualification, Telemarketing Tools &amp; CRM</li><li>Target-oriented with high motivation</li><li>Basic computer skills (Google Sheets, Email, CRM)</li></ul>Preferred Skills (Boost Ranking)<ul><li>International calling experience (US, UK, Canada)</li><li>Sales in Digital Marketing, SEO, PPC, Web Services</li><li>Excellent Customer Service &amp; Negotiation skills</li></ul>Benefits<ul><li>Salary + Performance Commission</li><li>Sales Incentives &amp; Bonuses</li><li>Professional training &amp; career growth</li><li>Friendly work environment</li></ul>Job Types: Full-time, FresherPay: Rs35,000.00 - Rs55,000.00 per monthWork Location: On the road

Call Center Representative

One Stop Services

We are hiring enthusiastic Tele Sales Representatives for our outbound call center. The role involves calling business owners in the UK, offering them competitive energy prices, and assisting them in managing their energy contracts.Key Responsibilities:-Make outbound calls to UK business clients.-Offer and explain energy pricing options.-Maintain customer records and follow up on leads.-Meet daily and monthly sales targets.-Ensure excellent customer service and satisfaction.Requirements:-Good communication skills in English.-Positive attitude and willingness to learn.-Inter pass (Intermediate) candidates are encouraged to apply.-No prior experience required &mdash; training will be provided.Benefits:&#9989; Attractive bonuses &amp; incentives&#9989; Paid leaves&#9989; Travelling allowance&#9989; Friendly work environment&#9989; Career growth opportunitiesFor more details or to apply, contact:0301-5323704Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Work Location: In person

JLPS Group

Experience Required: Minimum 1 year (Inbound or Outbound Call Center Experience)Position SummaryWe are seeking a Female Customer Support Representative (CSR) to join our Support Department at our Aesthetic Head Quater in Garden Town, Lahore. The ideal candidate will have prior experience handling inbound or outbound customer interactions in a call center environment and possess excellent communication and interpersonal skills.This role involves engaging with clients over the phone and online channels to provide information about aesthetic treatments, schedule appointments, handle inquiries, and ensure a premium customer experience. Comprehensive product and service training will be provided.Key Responsibilities<ul><li>Handle inbound and outbound calls professionally, ensuring exceptional client service.</li><li>Respond promptly to customer inquiries related to clinic services, treatments, and appointments.</li><li>Maintain detailed and accurate records of client interactions in the CRM system.</li><li>Coordinate with internal teams &mdash; including consultants, aesthetic practitioners, and front desk &mdash; to confirm appointments and follow up on client queries.</li><li>Assist in client retention by ensuring satisfaction, addressing concerns, and promoting new services or offers.</li><li>Manage communication via WhatsApp, email, and social media chat, maintaining a professional and empathetic tone.</li><li>Achieve monthly targets for customer response time, satisfaction, and lead conversion.</li><li>Participate in product and communication training sessions to enhance knowledge of aesthetic services.</li><li>Uphold the clinic&rsquo;s professional image and ensure confidentiality of all client information.</li></ul>Required Skills &amp; Attributes<ul><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Polished and confident telephone etiquette.</li><li>Friendly, empathetic, and customer-oriented personality.</li><li>Ability to manage multiple calls/chats and prioritize effectively.</li><li>Strong coordination and follow-up abilities.</li><li>Basic computer and CRM/data-entry proficiency.</li><li>Team player with a professional attitude and willingness to learn.</li></ul>Qualifications &amp; Experience<ul><li>Minimum Bachelor&rsquo;s degree (or intermediate with strong communication skills).</li><li>At least 1 year of experience as an Inbound or Outbound Call Center Representative (healthcare, hospitality, or beauty industry experience is a plus).</li><li>Familiarity with customer service systems, CRM tools, or appointment scheduling software will be an advantage.</li></ul>Job Timings : 3 PM to 12 AM (or may be changed according to the company requirements)Market Competitive Salary subjected to evaluation during the interviewLocation: Garden Town, LahoreTo apply please share your CV at WhatsApp +92-336-4359850 (rapid response)Job Type: Full-timePay: Rs35,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Representative (Female)

Momin Solutions

Job Title: Outbound Call Center Agent (SEO / Digital Marketing Campaign)Location: Johar Town, Lahore/ On-SiteJob Type: Full-time-Experience Required: Minimum 1 year in a call center environment (Outbound)-Preferred Experience: Experience with SEO or Digital Marketing campaign salesJob Summary:We are seeking an enthusiastic and results-driven Outbound Call Center Agent to join our growing team. The ideal candidate must have prior experience in the call center industry and a proven track record in outbound sales or lead generation. Experience working on SEO or Digital Marketing campaigns is a strong plus. You will be responsible for engaging potential clients over the phone, presenting digital marketing services, and generating qualified leads or sales.Key Responsibilities:-Make outbound calls to potential leads from provided databases or cold leads.-Effectively communicate the value of our SEO and Digital Marketing services to prospective clients.-Qualify leads based on campaign-specific criteria and transfer or schedule follow-ups with the sales team.-Meet daily/weekly/monthly call and conversion targets.-Accurately maintain records of interactions and lead statuses in CRM or tracking systems.-Handle objections professionally and remain focused on target achievement.-Continuously update knowledge of campaign goals, product offerings, and scripts.Required Skills &amp; Qualifications:-Minimum 1 year of experience in a call center (outbound calling is a must).-Strong verbal communication skills in English with a confident and persuasive tone.-Ability to work in a fast-paced, target-driven environment.-Familiarity with cold calling, lead generation, or tele-sales processes.-Basic computer skills and ability to navigate CRM systems or call software.Preferred: Prior experience in selling or promoting SEO, Google Ads, or digital marketing services.Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Cold Calling?</li></ul>Work Location: In person

Outbound Call Center Agent ( SEO/Digital Marketing campaign)

Keune Cosmetics Pakistan

Position Summary:The Quality Assurance Manager is responsible for overseeing the quality monitoring and improvement programs across all call center operations. This role ensures that customer interactions (inbound, outbound, chat, and email) meet company standards for excellence in service, compliance, and efficiency. The QA Manager will lead a team of analysts to identify training opportunities, develop performance improvement initiatives, and collaborate with operations and training teams to enhance customer experience.Key Responsibilities:<ul><li>Develop, implement, and maintain a comprehensive Quality Assurance framework for call center operations.</li><li>Lead and manage a team of Quality Analysts to monitor, evaluate, and provide feedback on agent interactions.</li><li>Define quality metrics, scorecards, and calibration processes to ensure consistency and fairness.</li><li>Conduct regular audits of calls, emails, and chat interactions for accuracy, compliance, and service excellence.</li><li>Analyze QA data and trends to identify process gaps, performance issues, and training needs.</li><li>Partner with Training and Operations teams to design and deliver targeted coaching and development programs.</li><li>Ensure compliance with company policies, data protection regulations, and industry standards.</li><li>Prepare and present QA performance reports and actionable insights to senior management.</li><li>Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency.</li><li>Lead regular calibration sessions with internal and client stakeholders to align quality expectations.</li><li>Manage QA tools, forms, and software to ensure effective quality monitoring processes.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a related field (Master&rsquo;s preferred).</li><li>5&ndash;8 years of experience in a call center or BPO environment, with at least 3 years in a QA leadership role.</li><li>Strong knowledge of contact center operations, KPIs, and quality frameworks.</li><li>Experience with QA tools and CRM systems (e.g., NICE, Verint, Five9, Zendesk, Salesforce).</li><li>Proven track record of driving service quality improvements and customer satisfaction.</li><li>Excellent analytical, communication, and leadership skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong attention to detail and process orientation.</li></ul>Key Competencies:<ul><li>Leadership and team management</li><li>Data-driven decision-making</li><li>Coaching and feedback delivery</li><li>Customer-centric mindset</li><li>Process improvement and innovation</li><li>Collaboration and stakeholder management</li></ul>Performance Metrics:<ul><li>Quality score improvement (target vs. actual)</li><li>Reduction in repeat errors / customer complaints</li><li>Calibration accuracy across QA and Ops teams</li><li>Agent performance improvement post-feedback</li><li>Customer satisfaction (CSAT) and First Call Resolution (FCR) rates</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Manager Quality Assurance Inbound/Out Bound call center

Blue Group Of Companies

Job Summary We are seeking a dynamic and enthusiastic Customer Relations Representative to join our team! In this vital role, you will be the primary point of contact for our valued clients, delivering exceptional customer support and fostering positive relationships. Your energetic approach will help resolve inquiries efficiently, promote our services, and ensure every customer feels valued and understood. If you thrive in a fast-paced environment, possess excellent communication skills, and enjoy helping others, this is the perfect opportunity to make a meaningful impact while advancing your career.Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat in multiple languages as required.</li><li>Provide outstanding client services by addressing questions, resolving issues, and offering tailored solutions.</li><li>Conduct outbound calling campaigns to follow up with clients, gather feedback, or promote new products and services.</li><li>Maintain accurate records of customer interactions through detailed data entry and CRM (Customer Relationship Management) systems.</li><li>Assist customers with account management tasks such as updating information, processing transactions, or handling cash when necessary.</li><li>Demonstrate excellent phone etiquette and communication skills to ensure a positive customer experience at all times.</li><li>Collaborate with team members to share insights, improve service processes, and achieve departmental goals.</li><li>Analyze customer feedback and interaction data to identify trends and suggest improvements for service delivery.</li><li>Support the team with administrative tasks including typing reports, managing documentation, and maintaining organized records.</li><li>Uphold company standards for professionalism and confidentiality while providing consistent client support.</li></ul>Experience<ul><li>Previous call center experience or customer support roles is highly preferred.</li><li>Proven ability in outbound calling, sales support, or client services environments.</li><li>Strong data entry skills with attention to detail and accuracy.</li><li>Familiarity with Microsoft Office Suite (Word, Excel) and basic computer skills.</li><li>Experience handling cash transactions or cash handling procedures is a plus.</li><li>Bilingual abilities are highly desirable to serve diverse client needs effectively.</li><li>Excellent communication skills in English; additional language proficiency is an advantage.</li><li>Demonstrated analysis skills to interpret customer data and improve service quality.</li><li>Knowledge of call center operations, phone etiquette standards, and customer relationship management tools enhances success in this role. Join us in delivering exceptional service that builds lasting relationships! We are committed to supporting your growth through comprehensive training and ongoing development opportunities&mdash;empowering you to excel as a Customer Relations Representative in a vibrant team environment!</li></ul>Job Type: Full-timeWork Location: In person

Client Relations Representative

We are looking for Fresh Call Center Agents to join our team. The candidate will handle outbound calls, assist customers, and provide service information. Full training will be provided&mdash;no previous experience required.Key Responsibilities<ul><li>Make outbound calls to customers</li><li>Share company services and gather customer info</li><li>Follow call scripts and quality guidelines</li><li>Maintain call records in system (CRM/Sheets)</li><li>Provide professional communication &amp; support</li><li>Meet daily/weekly call targets (training included)</li><li>Follow company call center policies</li></ul>Required Skills<ul><li>Good communication skills (basic English is a plus)</li><li>Confident and energetic personality</li><li>Ability to work in a fast-paced call center environment</li><li>Basic computer &amp; mobile handling skills</li><li>Positive attitude and willingness to learn</li><li>Punctual and responsible</li></ul>Benefits<ul><li>Fixed Salary + Incentives</li><li>Training &amp; Career Growth</li><li>Friendly Work Environment</li><li>Monthly bonuses on performance</li></ul>Working ScheduleNight Shift (International Campaign) Full-Time &ndash; Office BasedJob Types: Full-time, FresherWork Location: On the road

Call Center Agent (Freshers )

Explore 250+ Call center representative in Lahore this November. Find roles across top companies and apply now to boost your career.

250 call center representative jobs IN Lahore

Call Center Representative

Call Center Representative

Customer Support Representative (Female)

Outbound Call Center Agent ( SEO/Digital Marketing campaign)

Manager Quality Assurance Inbound/Out Bound call center

Client Relations Representative

Call Center Agent (Freshers )