customer service representative

World Communication

Job Description &ndash; Customer Service Representative (CSR) | Night Shift As a Customer Service Representative (CSR), you will be the first point of contact for customers. Your role involves assisting customers, resolving inquiries, processing requests, and ensuring a positive customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Resolve customer complaints professionally and efficiently Process orders, returns, and account updates Maintain accurate customer records and documentation Provide product and service information to customers Collaborate with internal teams to resolve complex issues Requirements: High School Diploma or equivalent (Bachelor&rsquo;s degree preferred) Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer proficiency (MS Office/CRM systems) Ability to multitask and work under pressure Positive attitude and willingness to learnPay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

eQuraneKareem

A client based in Lahore is seeking a Customer Service Representative to handle inbound calls from prospective customers, provide accurate information about services, and convert inquiries into sales opportunities.Key Responsibilities:<ul><li>Handle inbound customer and lead inquiries professionally.</li><li>Understand customer requirements and provide appropriate information.</li><li>Convert qualified leads into customers through effective communication and follow-up.</li><li>Resolve customer concerns and escalate issues when necessary.</li><li>Maintain accurate records of customer interactions and sales activities.</li><li>Resolve customer concerns and escalate issues when necessary.</li><li>Meet individual and team sales targets.</li></ul>Requirements:<ul><li>2&ndash;3 years of experience in customer service, telesales, or a similar role.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong customer handling and sales conversion abilities.</li><li>Ability to work in a fast-paced environment.</li><li>Proficiency in using CRM systems and basic computer applications is preferred.</li></ul>Location: Bahria Town, Lahore (Onsite)Working Hours: 5:00 PM &ndash; 2:00 AMExperience: 2&ndash;3 YearsWork Location: In person

Customer Service Representative (Inbound Sales)

Resource Linked Private Limited

Job description:Resource Linked&ndash; Retail PositionJob Type: Full-TimeWorking Days: 6 Days a WeekLocations: Walton Road Cantt Area, Lahore, PakistanJOB POSITION: Retail Sales RepresentativeJob OverviewResource Linked is seeking a motivated and customer-focused Retail Sales Representative to join our dynamic retail team responsible for customer service, sales performance, and store presentation in a fast-paced retail environment.Responsibilities<ul><li>Greet customers, assess their needs, and provide accurate, detailed product information.</li><li>Maintain comprehensive knowledge of products, services, features, benefits, and promotions.</li><li>Build lasting customer relationships to encourage repeat business and brand loyalty.</li><li>Achieve individual and store sales targets through proactive selling and upselling.</li><li>Handle customer inquiries, complaints, and concerns professionally, ensuring prompt resolution and an outstanding customer experience.</li><li>Operate POS systems efficiently to process purchases, returns, exchanges, and transactions accurately.</li><li>Assist with inventory by restocking shelves, organizing merchandise displays, and reporting low stock or discrepancies.</li><li>Maintain a clean, organized, safe, and visually appealing store environment.</li><li>Collaborate with the store team and leadership to execute sales strategies, promotions, and special offers.</li><li>Stay informed on industry trends, competitor products, and customer preferences to provide relevant advice, recommendations, and improve service quality.</li><li>Adhere to company policies, procedures, ethical standards, confidentiality, and professionalism.</li><li>Adapt to changing priorities and fast-paced retail environments while maintaining enthusiasm, efficiency, and professionalism.</li></ul>Requirements<ul><li>Education: BA / BSc / BCom / FA / FSC / BBA/ ADP</li><li>Minimum 1 to 2 years of Retail experience required</li><li>Sales Techniques</li><li>Communication Skills</li><li>Customer Service Skills</li><li>Inventory Management</li><li>Point of Sales (POS) Systems</li><li>Product knowledge</li></ul>Salary &amp; Incentives<ul><li>Market Competitive Salary</li><li>Sales Incentives (Based on Target Achievement)</li><li>Annual Leave</li><li>Casual Leave</li><li>Sick Leave</li><li>Other Benefits</li></ul>Apply at: hr@resourcelinked.comSubject line: Retail Sales Representative-Lahore Cantt.Work Location: In person

Retail Sales Representative

Job description:Resource Linked&ndash; Retail PositionJob Type: Full-TimeWorking Days: 6 Days a WeekLocations: Allama Iqbal Town, Lahore, PakistanJOB POSITION: Retail Sales RepresentativeJob OverviewResource Linked is seeking a motivated and customer-focused Retail Sales Representative to join our dynamic retail team responsible for customer service, sales performance, and store presentation in a fast-paced retail environment.Responsibilities<ul><li>Greet customers, assess their needs, and provide accurate, detailed product information.</li><li>Maintain comprehensive knowledge of products, services, features, benefits, and promotions.</li><li>Build lasting customer relationships to encourage repeat business and brand loyalty.</li><li>Achieve individual and store sales targets through proactive selling and upselling.</li><li>Handle customer inquiries, complaints, and concerns professionally, ensuring prompt resolution and an outstanding customer experience.</li><li>Operate POS systems efficiently to process purchases, returns, exchanges, and transactions accurately.</li><li>Assist with inventory by restocking shelves, organizing merchandise displays, and reporting low stock or discrepancies.</li><li>Maintain a clean, organized, safe, and visually appealing store environment.</li><li>Collaborate with the store team and leadership to execute sales strategies, promotions, and special offers.</li><li>Stay informed on industry trends, competitor products, and customer preferences to provide relevant advice, recommendations, and improve service quality.</li><li>Adhere to company policies, procedures, ethical standards, confidentiality, and professionalism.</li><li>Adapt to changing priorities and fast-paced retail environments while maintaining enthusiasm, efficiency, and professionalism.</li></ul>Requirements<ul><li>Education: BA / BSc / BCom / FA / FSC / BBA/ ADP</li><li>Minimum 1 to 2 years of Retail experience required</li><li>Sales Techniques</li><li>Communication Skills</li><li>Customer Service Skills</li><li>Inventory Management</li><li>Point of Sales (POS) Systems</li><li>Product knowledge</li></ul>Salary &amp; Incentives<ul><li>Market Competitive Salary</li><li>Sales Incentives (Based on Target Achievement)</li><li>Annual Leave</li><li>Casual Leave</li><li>Sick Leave</li><li>Other Benefits</li></ul>Apply at: hr@resourcelinked.comSubject line: Retail Sales Representative-Allama Iqbal TownWork Location: In person

Hurak Education Services

Customer Support RepresentativeLocation: DHA Phase 6, Lahore Job Type: Full-Time, On-Site Working Hours: 12:30 PM &ndash; 9:30 PMAbout HurakHurak is a leading EdTech company specializing in online and classroom-based compliance training across the UK. With over 12 years of industry experience, we are committed to delivering high-quality training solutions and are now expanding our reach to become a global brand.We are currently seeking a dedicated and customer-focused Customer Support Representative to join our growing team.Key Responsibilities<ul><li>Respond to customer queries, requests, and complaints professionally and efficiently.</li><li>Manage class schedules, exam bookings, certifications, and other operational tasks.</li><li>Follow established processes and procedures to ensure accurate and timely resolutions.</li><li>Deliver exceptional customer service by taking full ownership of customer issues from start to finish.</li><li>Build positive customer relationships and contribute to an outstanding customer experience.</li><li>Effectively handle objections and resolve customer concerns in a professional manner.</li><li>Collaborate with internal teams to ensure smooth operations and customer satisfaction.</li></ul>Requirements<ul><li>Bachelor's degree or equivalent qualification.</li><li>Excellent spoken and written English skills (mandatory).</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Prior experience in customer service, customer support, or a related field is preferred.</li><li>Fresh graduates with strong communication skills are encouraged to apply.</li><li>0-1 year of experience</li></ul>What We Offer<ul><li>Medical Insurance</li><li>Professional growth and learning opportunities.</li><li>A collaborative and supportive work environment.</li><li>The opportunity to be part of a rapidly growing international EdTech company.</li></ul>Pay: Rs65,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Can you commute to DHA Phase 6?</li><li>What's your current salary?</li></ul>Work Location: In person

Customer Support Representative

Vormand (pvt) ltd

Position: Customer Sales RepresentativeRole Overview: As a Customer Sales Representative, you will play a crucial role in driving revenue growth and strengthening our presence in the packaging industry.Key Responsibilities:<ul><li>Stay up-to-date with industry trends, competitor activity, and market developments to maintain a competitive edge.</li><li>Respond promptly and professionally to customer inquiries via chat and other communication channels.</li><li>Build and maintain strong, long-term relationships with clients to enhance customer loyalty.</li><li>Maintain comprehensive product knowledge to accurately and confidently address customer needs.</li><li>Consistently meet and exceed sales targets and key performance indicators.</li><li>Deliver outstanding customer service to ensure a positive and seamless experience.</li><li>Update and manage customer records and interactions using CRM software.</li><li>Collaborate with internal teams to continuously refine sales strategies and improve overall performance.</li></ul>Requirements:<ul><li>Demonstrated experience as a Chat Support Agent or in a related customer-facing role, ideally within the packaging industry.</li><li>Solid knowledge of packaging campaigns, with a focus on the US, Canadian, or UK markets.</li><li>Exceptional communication, negotiation, and interpersonal skills.</li><li>Strong problem-solving abilities with a commitment to delivering customer satisfaction.</li><li>Capable of working independently as well as in a team within a fast-paced environment.</li><li>Proficiency in CRM platforms and the Microsoft Office Suite.</li></ul>Campaign: US BasedShift: Night shiftTimings 8:00 PM - 5:00AMShare your resume at 0327-1558890Job Type: Full-timeJob Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Have you worked in Packaging Campaign?</li><li>How many years of experience you have in Packaging niche?</li></ul>Work Location: In person

Customer Sales Representatives-US Based-Packaging

Magnatec Systems Private Limited

The Customer Sales Representative is responsible for interacting with customers, identifying their needs, providing product information, and ensuring a smooth sales process. The CSR builds strong customer relationships, increases sales, and maintains excellent service standards.Key Responsibilities<ul><li>Respond to customer inquiries through calls, messages, email, or in-person interaction.</li><li>Understand customer requirements and recommend services.</li><li>Follow up with potential customers to close sales.</li><li>Maintain accurate records of customer interactions, sales, and follow-ups.</li><li>Resolve customer complaints professionally and ensure customer satisfaction.</li><li>Communicate offers, discounts, and promotions effectively.</li><li>Meet or exceed monthly sales targets.</li><li>Maintain product knowledge and stay up to date on new launches or changes.</li></ul>Skills &amp; Competencies<ul><li>Strong communication and interpersonal skills.</li><li>Customer-focused attitude.</li><li>Ability to persuade customers and close sales.</li><li>Problem-solving and conflict-resolution skills.</li><li>Basic computer proficiency (MS Office, CRM tools).</li><li>Active listening and patience.</li><li>Ability to work under pressure and meet targets.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary based on experience.</li><li>Sales incentives .</li><li>Professional growth and training opportunities.</li></ul>Apply Now: jobs@finexcloud.comJob Type: Full-timeWork Location: In personWork Location: In person

Customer sales representative

Explore 121+ Customer service representative in Lahore this July. Find roles across top companies and apply now to boost your career.

121 customer service representative jobs In Lahore

Customer Service Representative (CSR)

Customer Service Representative (Inbound Sales)

Retail Sales Representative

Retail Sales Representative

Customer Support Representative

Customer Sales Representatives-US Based-Packaging

Customer sales representative