sales executive

customer sales representative Jobs in Lahore

customer sales representative

customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer support executive Jobs in Lahore

customer support executive

customer service representative

Foodshop

About Dialex SolutionsDialex Solutions is a customer support service provider specializing in professional call center solutions. We are currently expanding our operations and hiring dedicated Customer Service Representatives for an Inbound Taxi Booking Campaign.Job SummaryDialex Solutions is looking for enthusiastic and customer-focused Customer Service Representatives (CSR) to manage inbound calls for a taxi booking service. The representative will assist customers in booking taxis, confirming ride details, and providing accurate information to ensure a smooth and efficient booking experience.Key Responsibilities<ul><li>Answer incoming customer calls related to taxi booking services.</li><li>Assist customers in booking taxis and confirming ride details such as pickup location, destination, and timing.</li><li>Provide accurate information regarding taxi availability and estimated arrival time.</li><li>Maintain professional communication and customer satisfaction during each interaction.</li><li>Enter and update customer booking details in the system accurately.</li><li>Handle customer concerns or complaints and provide appropriate assistance.</li><li>Follow company guidelines and call center procedures.</li></ul>Requirements<ul><li>Minimum Matriculation</li><li>Strong communication skills in English (additional languages are a plus).</li><li>Basic computer skills and typing Skills</li><li>Ability to work in rotational shifts if required.</li><li>Strong problem-solving and customer handling skills.</li><li>Previous call center experience is Mandatory, British accent will be preferred</li></ul>Preferred Skills<ul><li>Active listening and patience with customers.</li><li>Ability to work under pressure.</li><li>Customer-focused attitude.</li><li>Quick learning and adaptability</li></ul>Benefits<ul><li>Competitive salary package</li><li>Overtime opportunities</li><li>Training and skill development</li><li>Friendly work environment</li></ul>How to Apply<ul><li>Interested candidates can submit their CV/Resume through lndeed.</li><li>Interested candidates can also submit their CV/Resume to: Careers@dialexsolutions.com</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative

Web Applications & Data Integration Company

Job Title: Customer Service Representative Location: College Road, Lahore Employment Type: Full-Time Shift: Night Shift (9:00 PM &ndash; 6:00 AM PKT)Role OverviewWe are seeking a dedicated and customer-oriented Customer Service Representative to join our team. This role involves serving as the main point of contact for customers, ensuring excellent service delivery, resolving queries efficiently, and creating a positive overall experience.Key Responsibilities<ul><li>Address customer inquiries promptly through phone, email, chat, or in-person interactions</li><li>Analyze customer issues, identify root causes, and provide effective solutions with appropriate follow-ups</li><li>Maintain and update accurate customer information in the CRM system</li><li>Handle orders, applications, forms, and service requests with precision and efficiency</li><li>Adhere to company policies, service standards, and communication protocols</li><li>Escalate complex or unresolved concerns to the appropriate departments when necessary</li><li>Suggest improvements to enhance customer service processes and operational efficiency</li><li>Manage returns and exchanges in line with company policies</li><li>Ensure a professional, courteous, and empathetic approach in all customer interactions</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant discipline</li><li>Previous experience in customer service or client support is preferred</li><li>Strong verbal and written communication skills, along with excellent phone etiquette</li><li>Familiarity with CRM tools is an advantage</li><li>Ability to multitask, prioritize tasks, and manage time effectively</li><li>Strong problem-solving abilities with attention to detail</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>This position requires working a night shift from 9:00 PM to 6:00 AM PKT. Are you comfortable working during these hours?</li></ul>Work Location: In person

BP COMMUNICATIONS (SMC-PRIVATE) LIMITED

Job TitleCustomer Service Representative (In-Person &ndash; Lahore)CompanyBP CommunicationsLocationGarden Town, Lahore (On-site)BP Communications is hiring a Customer Service Representative to join our growing team in Lahore. This role is ideal for both experienced candidates (UK/USA customers) and fresh graduates with strong English communication skills and a customer-focused mindset.The selected candidate will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.Key Responsibilities<ul><li>Handle customer queries via calls and emails professionally</li><li>Understand customer concerns and provide accurate solutions</li><li>Record and update customer interactions in CRM systems</li><li>Follow up on pending or escalated cases until resolution</li><li>Coordinate with internal teams to resolve issues</li><li>Share customer feedback to improve service quality</li><li>Maintain product and service knowledge</li></ul>Requirements<ul><li>Fresh graduates are encouraged to apply</li><li>1&ndash;2 years of customer support or call center experience preferred</li><li>Fluent in spoken and written English</li><li>Strong communication and problem-solving skills</li><li>Basic computer knowledge</li><li>Ability to manage multiple conversations</li><li>Positive attitude and willingness to learn</li></ul>Salary &amp; Benefits<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Training and development support</li><li>Free daily lunch</li></ul>ScheduleMonday to Friday (Weekends off)Working Hours:<ul><li>Summer: 1:00 PM &ndash; 10:00 PM</li><li>Winter: 2:00 PM &ndash; 11:00 PM</li></ul>Work LocationOn-site &ndash; Garden Town, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

WADIC

<div>Location: College Road, Lahore. 
Job Type: Full Time 
Job Timing: Night Shift,9pm to 6am PKT
Job Summary:
We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will act as a liaison between the company and its customers, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.
Key Responsibilities:<ul><li>
Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>
Resolve product or service problems by clarifying the customer&rsquo;s complaint, determining the cause, selecting the best solution, and following up to ensure resolution.</li><li>
Maintain customer records by updating account information in the CRM system.</li><li>
Process orders, forms, applications, and requests accurately.</li><li>
Follow communication procedures, guidelines, and policies.</li><li>
Escalate unresolved issues to the appropriate internal teams.</li><li>
Provide feedback on the efficiency of the customer service process.</li><li>
Handle returns or exchanges in accordance with company policies.</li><li>
Maintain a positive, empathetic, and professional attitude toward customers at all times.</li></ul>
Qualifications:<ul><li>
Bachelor's degree in relevant field</li><li>
Proven customer support experience or experience as a client service representative.</li><li>
Strong phone contact handling skills and active listening.</li><li>
Familiarity with CRM systems and practices is a plus.</li><li>
Excellent communication and presentation skills.</li><li>
Ability to multi-task, prioritize, and manage time effectively.</li><li>
Problem-solving skills and attention to detail.</li></ul>
Job Type: Full-time</div>

Digital Penguin

We are looking for a motivated and professional Customer Service Representative (CSR) to join our team. The CSR will be the first point of contact for our customers, addressing inquiries, resolving issues, and ensuring a positive experience.Key Responsibilities:<ul><li>Respond promptly to customer queries via system generated calls.</li><li>Provide accurate information about products and services.</li><li>Resolve complaints efficiently and escalate complex issues to the supervisor.</li><li>Maintain detailed and accurate records of customer interactions.</li><li>Follow up with customers to ensure satisfaction.</li><li>Collaborate with team members to improve service processes.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum high school diploma or equivalent; Bachelor&rsquo;s degree is a plus.</li><li>Prior experience in customer service is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Patience, professionalism, and a customer-focused mindset.</li></ul>Compensation &amp; Benefits:<ul><li>Weekly Salary</li><li>Meals: One complimentary meal provided per working day.</li><li>Additional Benefits: Bonuses and incentive, paid leaves</li><li>Weekly salary will be paid on Tuesday.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

TAJ COMPANY PVT LTD

Job Summary:We are hiring a Female Customer Service Representative to handle customer queries, manage orders, and ensure a smooth shopping experience.Key Responsibilities:<ul><li>Respond to customers via chat, email, and social media</li><li>Manage orders, returns, and refunds</li><li>Resolve customer issues professionally</li><li>Coordinate with delivery/logistics team</li></ul>Requirements:<ul><li>Good communication skills (English &amp; Urdu)</li><li>Computer skills and typing speed</li><li>Customer handling experience preferred</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Customer Service: 2 years (Preferred)</li></ul>Location:<ul><li>Lahore Johar Town (Preferred)</li></ul>Work Location: In person

Inventive Research Group

Location: Bahria Town, Lahore Timings: 4:00 PM &ndash; 1:00 AM (Monday to Friday)Job OverviewWe are hiring confident and articulate Customer Service Representative (Female) to join our team. This role is ideal for individuals with excellent English communication skills and at least 1 year of experience in cold calling, who can effectively handle international clients, resolve queries, and ensure a high level of customer satisfaction.Key Responsibilities<ul><li>Handle inbound and outbound calls with international clients (UK / US markets)</li><li>Engage with customers professionally and build strong rapport</li><li>Respond to customer queries and provide accurate information</li><li>Resolve concerns efficiently and ensure customer satisfaction</li><li>Maintain records of customer interactions and follow-ups</li><li>Coordinate with internal teams for issue resolution</li><li>Meet quality standards and performance targets</li></ul>Requirements<ul><li>Minimum 1 year of experience in cold calling (mandatory)</li><li>Excellent spoken English (mandatory)</li><li>Strong communication, persuasion, and problem-solving skills</li><li>Confidence in speaking with international clients</li><li>Customer-focused attitude with the ability to handle pressure</li><li>Prior customer service or call center experience is a plus</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Explore 848+ Customer service representative in Lahore this April. Find roles across top companies and apply now to boost your career.

848 customer service representative jobs In Lahore

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative