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customer support representative Jobs in Lahore

customer support representative

customer service representative

Tech zone consultancy

Job Title: Customer Service RepresentativeJob Summary:Our UK-based travel agency with an office in Lahore is hiring Travel Consultants for a full-time, onsite position. Fresh candidates with strong English communication skills are encouraged to apply.Key Responsibilities:<ul><li>Handle inbound and outbound calls for Hajj, Umrah &amp; travel inquiries</li><li>Provide complete package details and convert leads into confirmed bookings</li><li>Assist customers with ticketing, amendments, and travel documentation</li><li>Follow up with clients to achieve sales and revenue targets</li><li>Maintain accurate CRM records and ensure professional communication with UK clients</li></ul>Skills &amp; Qualifications:<ul><li>Education: High school diploma or equivalent.</li><li>Experience: Previous customer service experience, preferably in travel.</li><li>Skills: Excellent spoken English, problem-solving, and attention to detail.</li><li>Technical: Familiarity with CRM systems and booking software.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based commission</li><li>Paid training</li><li>Growth opportunities</li></ul>Interested candidates can apply now or send their CV at hr@travelshook.pkJob Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative

Karnak Home

Company: ADVORA MEDIA Location: Grand Square Mall, Gulberg III, Lahore Type: Onsite Timings: Mon&ndash;Sat | 10:00 AM &ndash; 7:00 PM (1 hour Break)Overview:As a Customer Service Representative at our fast-paced company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and Social Media. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.Job Duties &amp; Responsibility:Customer Inquiry Resolution:<ul><li>Respond promptly to customer inquiries, including order status, product information, and shipping details.</li><li>Handle and resolve customer complaints with professionalism and patience.</li></ul>Order Management Support:<ul><li>Assist customers with placing or ducts to provide accurate information to customers.</li><li>Participate in training sessions to improve knowledge and customer service skills.</li><li>ders, returns, exchanges, and refunds.</li><li>Work closely with logistics and warehouse teams to ensure timely delivery of orders.</li></ul>Feedback and Escalation:<ul><li>Collect customer feedback and communicate this feedback to the relevant departments for improvement.</li><li>Escalate unresolved issues to the appropriate internal teams or management.</li></ul>Database Management:<ul><li>Keep records of customer interactions, transactions, comments, and complaints.</li><li>Update customer information in the database during and after each contact.</li></ul>Policy and Product Knowledge:<ul><li>Stay up-to-date with company policies, procedures, and pro</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus</li><li>Proven customer support experience or experience as a client service representative.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Excellent communication and presentation skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Empathy and a customer-oriented attitude.</li><li>Ability to work in a team and maintain professionalism under pressure.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you fluent in Arabic?</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service (ARABIC-ONSITE)

The Migration

<div>
 
 Job description
 
 The Client Calling representative will be responsible for managing communication and scheduling between clients and skilled Visa Expert. This role will focus on contacting clients, arranging consultations, and supporting immigration advisors by ensuring that all necessary appointments and documentation are prepared in advance. The representative will also provide excellent customer service by addressing client inquiries and ensuring a smooth immigration advisory process.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
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 Contact clients &amp; schedule consultations with Visa Experts based on client needs and availability.
 
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 Engage potential clients, answer basic questions about immigration services.
 
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 Serve as the first point of contact for clients seeking skilled immigration advice.
 
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 Assist clients in preparing for their meetings with Visa Experts by providing details on necessary documents, timelines, and expectations.
 
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 Relay client-specific information to advisors and ensure that the advisors are well prepared for each meeting.
 
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 Maintain open communication between clients and advisors to ensure effective and timely service delivery.
 
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 Provide a high level of customer service, addressing client concerns and questions with professionalism and empathy.
 
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 Follow up with clients post-appointment to ensure they have the information and support needed for the next steps.
 
 </li>
 </ul>
 
 
 
 
 
 
 Requirements
 
 
 
 Requirements
 
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 Education: A bachelor&rsquo;s degree in sales, marketing, or relevant field
 
 </li>
 </ul>
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 <li>
 Experience:
 
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 </ul>
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 0-1 year of experience in a client-facing role (e.g., customer service, or Client calling)
 
 </li>
 </ul>
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 Previous experience in immigration is a plus but not required.
 
 </li>
 </ul>
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 <li>
 Skills &amp; Competencies:
 
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 </ul>
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 Strong communication and interpersonal skills.
 
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 </ul>
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 Excellent organizational and time-management abilities.
 
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 </ul>
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 Ability to handle multiple tasks and manage conflicting priorities.
 
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 </ul>
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 Basic understanding of skilled immigration processes and requirements is advantageous.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 
 Benefits
 
 
 
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 Opportunity to work in a fast-paced and dynamic environment.
 
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 Make a real impact on the company's growth and success.
 
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 Be part of a collaborative and supportive team.
 
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 Personal Loans
 
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 Free online doctor consultations
 
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 Monthly engagement activities
 
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 </ul>
</div>

Client Calling Representative

FineXcloud

Job Description:We are looking for a Customer Support Representative with experience in ERP systems to assist our clients with inquiries, technical issues, and product-related questions. As the first point of contact, you will play a key role in ensuring customer satisfaction and retention, while also supporting users on ERP-related functionalities.Responsibilities:<ul><li>Respond to customer queries via phone, email, or chat promptly and professionally.</li><li>Provide accurate information about products, services, and ERP functionalities.</li><li>Troubleshoot ERP-related issues and provide first-level support.</li><li>Resolve customer complaints and ensure a high level of satisfaction.</li><li>Record customer interactions and maintain detailed service records.</li><li>Collaborate with ERP consultants and technical teams to resolve complex issues.</li><li>Follow up with customers to ensure issues are fully resolved.</li></ul>Requirements:<ul><li>1 to 2 years of experience in customer support</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred)</li><li>Strong communication and problem-solving skills.</li><li>Basic understanding of ERP systems and business processes</li><li>Ability to stay calm and professional under pressure.</li><li>Only female candidates can apply</li><li>Basic computer skills and familiarity with CRM and ERP platforms.</li></ul>Apply Now: jobs@finexcloud.comJob Type: Full-timeWork Location: In person

Customer Support Representative

TekBoox

Tekboox, a US-based IT company, is urgently looking to hire a Customer Support Executive(US Health Market)Responsibilities:<ul><li>Provide exceptional customer support for healthcare clients.</li><li>Handle patient scheduling for US-based doctors, including appointments, follow-ups, and reminders.</li><li>Manage prior authorization requests by coordinating with insurance providers and verifying required documentation.</li><li>Respond promptly to patient inquiries via phone, email, and chat while maintaining high service standards.</li><li>Possess working knowledge of insurance providers and their plans.</li><li>Be familiar with EMR/EHR platforms and medical billing systems.</li><li>Demonstrate strong communication, problem-solving, and customer service skills.</li></ul>Requirements:<ul><li>Up to 2 years of professional experience.</li><li>Excellent English communication skills (spoken and written).</li><li>Candidates with an O/A Levels background or IELTS certification will be preferred.</li></ul>Job Location &amp; Timing:<ul><li>Location: DHA Phase 3, Y Block, Lahore</li><li>Shift: Night Shift (7:00 PM to 4:00 AM)</li><li>Work Mode: Onsite, 5 days a week</li></ul>How to Apply:Interested candidates may send their resumes to: saddam.hussain@tekboox.comJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Stallion Deliveries

<ul><li>Make outbound calls to prospective and existing clients to promote logistics services (freight, courier, shipping, warehousing, last-mile delivery, etc.)</li><li>Generate new leads and qualify prospects based on shipping needs, volume, routes, and timelines</li><li>Explain company services, pricing structures, transit times, and value propositions clearly</li><li>Follow up on inquiries, quotations, and previously contacted leads to close sales opportunities</li><li>Maintain accurate records of calls, leads, and customer interactions in CRM or tracking systems</li><li>Schedule meetings or hand over qualified leads to the sales team</li><li>Build and maintain strong customer relationships through regular follow-ups</li><li>Handle inbound calls and respond to customer queries related to services and shipments</li><li>Gather market intelligence and customer feedback to support sales and marketing strategies</li><li>Meet or exceed daily/weekly call targets, lead generation goals, and conversion KPIs</li><li>Coordinate with operations and customer service teams to ensure smooth onboarding of new clients</li><li>Stay updated on company offerings, industry trends, and competitor services</li><li>Resolve basic customer concerns or escalate issues to the relevant department</li></ul>Job Type: Full-timeWork Location: In person

Female Tele Marketing

Brandix Soft

Company OverviewBrandix Soft (Pvt.) Ltd. is a leading digital marketing agency delivering high-quality SEO, Digital Marketing, Development, GMB, Google Ads Management, PPC &amp; Other IT services to clients in the UK, U.S., and Canada.Job DescriptionWe are looking for a talented Telesales Representatives to drive sales growth and build strong customer relationships through effective communication and sales strategies with the help of cold calling internationally to prospects in UK.Key Responsibilities<ul><li>Establish strong relationships with customers.</li><li>Dialing more than 100 numbers in a day.</li><li>Develop and implement effective sales strategies.</li><li>Engage with customers through calls and meetings.</li><li>Maintain regular communication with existing customers.</li><li>Achieve sales targets and contribute to team success.</li><li>Manage and optimize customer interactions.</li><li>Stay updated on market trends and competitive landscape.</li></ul>Required Qualifications<ul><li>Matric/O-Level qualification.</li><li>Strong communication and interpersonal skills.</li><li>Customer-focused attitude with professionalism.</li><li>Experience in sales or customer service.</li><li>Proven sales achievements.</li></ul>Job Timings: 2pm-11pm (Mon-Fri)Apply Now: Share you CV's via Email at: hrsales@brandixsoft.com via WhatsApp at: 0325-5599973Job Location: LahoreJob Type: Full-timePay: Up to Rs100,000.00 per monthApplication Question(s):<ul><li>What is your current salary &amp; what will be your expected salary?</li></ul>Experience:<ul><li>telesales: 1 year (Required)</li></ul>Language:<ul><li>english fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Telesales Representative (UK Campaign)

Explore 237+ Customer service representative in Lahore this February. Find roles across top companies and apply now to boost your career.

237 customer service representative jobs In Lahore

Customer Service Representative

Customer Service (ARABIC-ONSITE)

Client Calling Representative

Customer Support Representative

Customer Support Representative

Female Tele Marketing

Telesales Representative (UK Campaign)