customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales representative

sales development representative Jobs in Lahore

sales development representative

customer support specialist Jobs in Lahore

customer support specialist

customer service representative csr

Chiltanpure

We are looking for a Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, resolving complaints, and ensuring a positive customer experience across all communication channels.Key Responsibilities<ul><li>Respond promptly to customer queries via phone, email, chat, or social media.</li><li>Handle and resolve customer complaints in a professional manner.</li><li>Provide product/service information accurately to customers.</li><li>Maintain records of customer interactions and transactions.</li><li>Coordinate with internal departments to ensure timely resolution of issues.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Strive to achieve high customer satisfaction levels.</li></ul>Requirements<ul><li>Minimum Bachelor&rsquo;s degree or equivalent qualification.</li><li>Prior experience in customer service, call center, or telesales is preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving ability and a customer-focused attitude.</li><li>Proficiency in MS Office and basic computer operations.</li><li>Ability to handle pressure and work in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Growth and career development opportunities.</li><li>A supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs30,000.00 per monthExperience:<ul><li>csr: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Blue Star Manufacturing Pvt Ltd

Position Title: Customer Service Representative Department: Customer Support / Operations Reports To: Customer Service Supervisor / ManagerRole PurposeTo provide excellent service by handling customer inquiries, complaints, and requests efficiently while ensuring customer satisfaction and loyalty.Key Responsibilities<ul><li>Handle incoming/outgoing calls, emails, live chat, and in-person inquiries professionally.</li><li>Provide accurate information about products, services, pricing, and policies.</li><li>Resolve customer complaints promptly and escalate complex issues when necessary.</li><li>Maintain customer interaction records in CRM or relevant systems.</li><li>Process orders, forms, applications, and requests accurately.</li><li>Follow up on unresolved queries to ensure timely closure.</li><li>Collaborate with internal departments (sales, logistics, operations, finance) to resolve issues.</li><li>Meet or exceed daily/weekly/monthly service targets.</li><li>Ensure compliance with company policies and service standards.</li><li>Continuously contribute to process improvements and suggest customer service enhancements.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferred but not always mandatory).</li><li>1&ndash;3 years of experience in customer service / call center environment.</li><li>Excellent communication (verbal &amp; written) and interpersonal skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Problem-solving and conflict resolution skills.</li><li>Proficiency in MS Office and CRM systems.</li><li>Fluent in English/Urdu (or local language, depending on region).</li></ul>Technical / Functional Skills:<ul><li>Strong verbal and written communication.</li><li>Active listening and empathy.</li><li>Typing speed &amp; accuracy (for chat/email-based CSR).</li><li>Proficiency in CRM systems, MS Office, and call handling tools.</li><li>Multitasking and time management.</li><li>Problem-solving and conflict resolution.</li><li>Basic sales/upselling skills (for outbound CSR).</li></ul>Soft Skills:<ul><li>Patience and resilience under pressure.</li><li>Positive attitude and customer-centric approach.</li><li>Adaptability to handle diverse customers and situations.</li><li>Teamwork and collaboration.</li><li>Stress management and emotional intelligence.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We are located in Johar Town and our office timing is 6 PM to 2:30 AM </li></ul>Language:<ul><li>fluent English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Qanmos

Job SummaryWe are looking for an energetic and customer-focused Customer Support &amp; Sales Coordination Officer to join our team. This role involves handling customer inquiries, coordinating with sales and service teams, and ensuring an excellent customer experience from start to finish.ResponsibilitiesCustomer Communication &amp; Support<ul><li>Handle incoming calls, emails, and social media inquiries professionally and promptly.</li><li>Provide accurate information about our engineering services, solutions, and products.</li><li>Register customer complaints and coordinate with technical/service teams for timely resolution.</li></ul>Sales &amp; Service Coordination<ul><li>Support the sales team by forwarding qualified leads and assisting with proposals/quotations.</li><li>Follow up with clients on ongoing projects, service schedules, and order deliveries.</li><li>Document customer feedback and share with relevant departments for improvement.</li></ul>Client Relationship Management<ul><li>Build and maintain strong customer relationships to enhance satisfaction and loyalty.</li><li>Assist in client onboarding, explain procedures, policies, and services.</li><li>Track recurring customers and maintain a database of client interactions.</li></ul>Documentation &amp; Reporting<ul><li>Maintain records of customer inquiries, complaints, and resolutions.</li><li>Prepare daily/weekly reports on customer service activities for management.</li><li>Update all customer data in CRM/software systems.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferably in Business Administration, Marketing, or Engineering).</li><li>1&ndash;2 years of customer service experience (engineering, industrial solutions, or technical services preferred).</li><li>Fresh graduates with strong communication skills may also be considered.</li><li>Excellent communication (verbal &amp; written) and interpersonal skills.</li><li>Customer-oriented mindset with problem-solving ability.</li><li>Basic knowledge of engineering/technical products and services (training provided).</li><li>Proficiency in MS Office (Word, Excel, Outlook); CRM knowledge is a plus.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary: PKR 50,000 &ndash; 55,000 per month.</li><li>Dynamic and supportive work environment.</li><li>Opportunities to learn about engineering services and solutions.</li><li>Career growth and professional development.</li></ul>Job Type: Full-timeWork Location: In person

Haideri Consultants (SMC-Private) Limited

Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to address client concerns</li><li>Provide information about our recruitment services and processes</li><li>Follow up on client applications and ensure timely communication</li></ul>Qualifications:<ul><li>Proven experience in customer service or a similar role</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and stay calm under pressure</li><li>Fluency in Urdu (English is a plus)</li><li>Minimum education: Intermediate or Bachelor</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR) Male / Female

Malik Travel SLU

Malik Travel is expanding!We are currently seeking experienced Travel Agents with a strong background in Amadeus and Galileo GDS systems to join our team.If you have a passion for travel, excellent customer service skills, and hands-on experience with airline bookings and ticketing systems, we&rsquo;d love to hear from you.Job Overview:We are seeking a highly motivated and customer-focused Customer Service Representative (CSR) with prior experience in the travel and tourism industry. The CSR will be responsible for handling client inquiries, assisting with travel bookings, managing complaints, and providing excellent after-sales support. The ideal candidate should have strong communication skills, knowledge of ticketing/reservation systems (Amadeus, Galileo, or Sabre), and the ability to work in a fast-paced environment.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and messages from clients regarding flights, tours, hotels, visas, and other travel services.</li><li>Provide detailed travel information, itineraries, quotations, and recommendations to customers.</li><li>Process reservations, cancellations, re-bookings, and amendments accurately using GDS systems (Amadeus, Galileo, Sabre, etc.).</li><li>Address customer complaints and resolve issues in a timely and professional manner.</li><li>Assist clients with payment processing, refunds, and travel documentation (tickets, visas, insurance).</li><li>Maintain strong product knowledge of destinations, airlines, hotel packages, and promotions.</li><li>Build and maintain long-term customer relationships through effective communication and service.</li><li>Collaborate with sales and operations teams to ensure seamless service delivery.</li><li>Prepare daily reports on inquiries, bookings, and customer interactions.</li></ul>What We Offer:<ul><li>Competitive salary package + Per Ticket Commission</li><li>Friendly and supportive team environment</li><li>Opportunities for growth and professional development</li><li>Convenient office location in DHA Phase 5, Lahore</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative (CSR) – Travel Agency - Lahore (In Person Role)

WOWJI Private Limited

Role Snapshot<ul><li>Make outbound calls to prospects and existing customers</li><li>Explain offerings, answer questions, and handle objections</li><li>Book sales or appointments and secure confirmations</li><li>Record outcomes in CRM or Excel</li><li>Follow up on warm leads and callbacks</li></ul>You Will Succeed If You<ul><li>Speak clearly and stay persuasive and resilient</li><li>Are target driven and comfortable with high call volumes</li><li>Follow scripts and adapt to the conversation</li><li>Use basic computer and WhatsApp or email confidently</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree required</li><li>0 to 2 years in outbound calling, telesales, or CSR</li><li>Fresh graduates welcome</li></ul>What We Offer<ul><li>Base salary plus performance incentives</li><li>Training, scripts, and leads provided</li><li>Supportive team and growth path</li></ul>Schedule<ul><li>Full time on site in Model Town</li><li>Shifts and days to be shared at interview</li></ul>How to Apply<ul><li>Apply on Indeed or WhatsApp or Call 0326 3995858</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service Representative CSR Outbound Calls | Call Center Agent

AW Designer

Job description:Location: Kot Lakhpat, Lahore Full-Time | On-Site Industry: Textile / Fashion Brand / E-commerce Salary Range: PKR 45,000 &ndash; 55,000 (based on experience)W*e are looking for a Customer Service Representative (CSR)* with proven experience in the textile, fashion brand, or e-commerce sector. The ideal candidate will be proactive, organized, and passionate about delivering an excellent customer experience. Key Responsibilities:<ul><li>Coordinate with courier and logistics partners for timely deliveries, returns, and exchanges.</li><li>Communicate with customers via phone, WhatsApp, Facebook, Instagram, and other channels.</li><li>Manage inbound customer queries and issues related to returns, exchanges, or order tracking.</li><li>Monitor and respond to customer threads, DMs, and chats in a timely manner.</li><li>Maintain and update daily sales and inventory sheets.</li><li>Confirm and edit orders from marketing campaigns, ensuring accuracy and customer satisfaction.</li><li>Coordinate with the warehouse team to manage stock for order fulfillment.</li><li>Prepare and share daily customer service and sales reports with senior management.</li><li>Support the e-commerce team by enhancing customer engagement and brand loyalty.</li></ul>Requirements:<ul><li>Minimum 1&ndash;3 years of experience in customer service within a textile, fashion brand, or e-commerce company is mandatory.</li><li>Excellent communication skills in English and Urdu (verbal &amp; written).</li><li>Proficiency in MS Excel, Google Sheets, WhatsApp Web, Facebook/Instagram Business Tools.</li><li>Strong customer focus, patience, and multitasking abilities.</li><li>Must be detail-oriented and a team player.</li><li>If you meet the criteria and are ready to grow with a reputable textile brand, send your resume with the subject &ldquo;CSR Application&rdquo; to:</li><li>hr@shamsandbrothers.com or whatsapp (only text) 03346244101</li></ul>Job Type: Full-timeExperience:<ul><li>customer service within a textile, fashion brand,: 1 year (Required)</li></ul>Work Location: In personJob Type: Full-timeWork Location: In person

CSR(Textiles Only)

Explore 1041+ Customer service representative csr in Lahore this September. Find roles across top companies and apply now to boost your career.

1041 customer service representative csr jobs IN Lahore

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Customer Service Representative (CSR) Male / Female

Customer Service Representative (CSR) – Travel Agency - Lahore (In Person Role)

Customer Service Representative CSR Outbound Calls | Call Center Agent

CSR(Textiles Only)