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<div>
 
 
 Job Description: Senior IT - Engineer
 
 
 
 
 Position Title:
 
 Senior IT - Engineer
 
 
 
 Location:
 
 Bangalore, India
 
 
 
 Department:
 
 IT / Technology
 
 Reporting To:
 
 Manager - IT
 
 
 
 Job Type:
 
 Full Time - Onsite (Rotational Shifts)
 
 
 
 Position Summary
 
 
 
 We are seeking a proactive and highly skilled Senior IT Engineer to join our team. The ideal candidate will be responsible for providing expert-level technical support and managing critical IT infrastructure within a
 
 24/7 operational environment
 
 . This role requires strong problem-solving skills, a customer-centric mindset, and the ability to operate effectively in a
 
 rotational shift schedule
 
 . You will play a key role in ensuring system availability, driving incident resolution, and collaborating with cross-functional teams to maintain high standards of service delivery.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Rotational Shift Operations:
 
 Work a flexible rotational shift schedule to provide continuous, 24/7 technical support. This includes managing daily IT operations, responding to incidents, and ensuring system availability during all shifts, including nights, weekends, and holidays.
 </li>
 <li>
 
 Retail IT Experience (Highly Desirable):
 
 Prior experience managing and supporting IT infrastructure in a
 
 retail environment
 
 , including Point of Sale (POS) systems, multiple store locations, and warehouse operations.
 </li>
 <li>
 
 Expert Issue Resolution:
 
 Serve as a point of escalation for complex IT issues, service requests, and technical problems. You will be responsible for timely and effective resolution of incidents, maintaining agreed-upon SLAs and KPIs.
 </li>
 <li>
 
 Infrastructure Management:
 
 Oversee the day-to-day management and optimization of the IT infrastructure, including desktops, laptops, servers, network equipment, and other end-user devices.
 </li>
 <li>
 
 Collaboration:
 
 Collaborate with other IT departments (e.g., Systems, Network, Security) to streamline support processes, resolve cross-functional issues, and improve overall service delivery.
 </li>
 <li>
 
 Mentorship:
 
 Provide guidance and technical mentorship to junior IT support staff, assisting them with complex issues and helping to build their skills and confidence.
 </li>
 <li>
 
 Documentation:
 
 Create and maintain comprehensive documentation of IT processes, procedures, and resolutions to build a robust knowledge base for the entire team.
 </li>
 <li>
 
 Customer Satisfaction:
 
 Ensure a high level of end-user satisfaction by addressing user concerns, gathering feedback, and implementing improvements based on their input.
 </li>
 <li>
 
 IT Projects:
 
 Participate in and lead IT projects related to service desk enhancements, technology upgrades, and new system implementations.
 </li>
 </ul>
 
 
 Required Skills and Qualifications
 
 
 <ul>
 <li>
 
 Experience:
 
 A minimum of 5-8 years of experience in an IT support or technical support role, preferably within a rotational or 24/7 shift environment.
 </li>
 <li>
 
 Technical Proficiency:
 
 Demonstrated expertise in troubleshooting and resolving complex hardware and software issues.
 </li>
 <li>
 
 IT Tools:
 
 Proficient with IT service management tools like Jira, Slack, or similar platforms.
 </li>
 <li>
 
 Communication:
 
 Excellent verbal and written communication skills with the ability to convey technical information clearly to both technical and non-technical stakeholders.
 </li>
 <li>
 
 Problem-Solving:
 
 Strong analytical and problem-solving abilities, with the capacity to make informed decisions under pressure.
 </li>
 <li>
 
 Adaptability:
 
 The ability to work independently and effectively within a rotational shift schedule, including nights and weekends.
 </li>
 <li>
 
 Collaboration:
 
 A team player with the ability to work collaboratively across different departments to achieve organizational goals.
 </li>
 <li>
 
 Certifications:
 
 Relevant certifications such as ITIL, MCP, CompTIA A+, or similar are highly desirable.
 </li>
 <li>
 
 Education:
 
 A Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
 </li>
 </ul>
 
 
</div>

Senior IT - Engineer

Refyne India

<div>
 
 
 The Role
 
 
 
 At
 
 Refyne
 
 , we are seeking a detail-oriented Junior Engineer to provide first-level technical support for hardware, software, and network issues. You will assist with system setups, troubleshoot basic IT problems, manage IT assets, and ensure timely resolution of support tickets to keep day-to-day operations running smoothly.
 
 
 
 
 
 
 
 
 
 What we&rsquo;re looking for
 
 
 <ul>
 <li>
 1-3 years of post-qualification experience in IT support
 </li>
 <li>
 Basic knowledge of computer hardware, operating systems (Windows/macOS), and applications.
 </li>
 <li>
 Understanding of networking fundamentals (LAN, WAN, IP, Wi-Fi).
 </li>
 <li>
 Experience with asset tracking tools and inventory management.
 </li>
 <li>
 Familiarity with ticketing systems (e.g., Jira, ServiceNow, Freshservice, Zendesk).
 </li>
 <li>
 Strong problem-solving skills and ability to work under pressure.
 </li>
 <li>
 Good communication and customer service skills.
 </li>
 </ul>
 
 
 
 
 
 .
 
 
 
 
 What you&rsquo;ll do
 
 
 
 Technical Support
 
 <ul>
 <li>
 Provide basic troubleshooting and support for desktops, laptops, and peripherals.
 </li>
 <li>
 Install, configure, and update operating systems and standard applications.
 </li>
 <li>
 Assist with hardware and software setup for new employees.
 </li>
 </ul>
 
 Network Support
 
 <ul>
 <li>
 Support users with basic network connectivity issues (Wi-Fi, LAN, VPN).
 </li>
 <li>
 Escalate complex network issues to senior IT staff.
 </li>
 <li>
 Maintain understanding of basic networking concepts (IP addressing, DNS, DHCP).
 </li>
 </ul>
 
 Asset Management
 
 <ul>
 <li>
 Maintain accurate records of IT assets (laptops, desktops, accessories, licenses).
 </li>
 <li>
 Track asset allocation, returns, and lifecycle management.
 </li>
 <li>
 Assist in audits and ensure compliance with asset policies.
 </li>
 </ul>
 
 Ticketing &amp; Documentation
 
 <ul>
 <li>
 Manage and respond to IT support tickets within defined SLAs.
 </li>
 <li>
 Document troubleshooting steps, resolutions, and maintain knowledge base articles.
 </li>
 <li>
 Escalate unresolved issues to higher-level support teams as required.
 </li>
 </ul>
 
 
</div>

Jr. Engineer

Withum

<div>
 
 Withum is a place where talent thrives - where who you are matters. It&rsquo;s a place of endless
 
 
 opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals
 
 
 exponential results. Withum empowers clients and our professional staff with innovative tools
 
 
 and solutions to address their accounting, tax and overall business management and operational
 
 
 needs. As a US nationally ranked Top 25 firm, we recruit only the best and brightest people with a
 
 
 genuine passion for the business.
 
 
 
 
 
 The Innovation team is seeking a Lead Product Engineer based out of our Bangalore Office
 
 
 location. The Senior Engineer is responsible for driving the technical strategy and vision for the
 
 
 team, valuing simplicity and willing to challenge technical constraints and procedures to achieve
 
 
 Agile design. A good Senior Engineer is keen to get their hands dirty, actively helping the team
 
 
 solve the biggest problems. This individual is an executor as well as the visionary force behind the
 
 
 technical solution. They are responsible to ensure the technical implementation is in compliant
 
 
 with the Architecture solution.
 
 
 
 
 
 Withum has become synonymous with teamwork and client service excellence. The cornerstone
 
 
 of our success can truly be accredited to the dedicated professionals who work here every day,
 
 
 easy to work with a sense of purpose and caring for their co-workers and whose mission is to help
 
 
 our clients grow and thrive. But our commitment goes beyond our clients as we continue to live
 
 
 the Withum Way, promoting personal and professional growth for all team members, clients, and
 
 
 surrounding communities.
 
 
 
 
 
 
 How You'll Spend Your Time:
 
 
 
 
 
 
 &bull; Overseeing 24/7 Support Operations: Manage day-to-day product support activities to ensure
 
 
 continuous, high-quality support coverage around the clock. This includes scheduling and
 
 
 supervising a team that operates in shifts to provide seamless support for users globally.
 
 
 
 
 
 &bull; Incident &amp; Problem Management: Monitor incoming support tickets via the IT Service
 
 
 Management system (e.g., ServiceNow) and ensure timely triage, assignment, and resolution of
 
 
 incidents. Coordinate root cause analysis for critical or recurring issues and drive problem
 
 
 management efforts to prevent future incidents, in line with ITIL best practices.
 
 
 
 
 
 &bull; Team Leadership &amp; Mentoring: Lead a team of support engineers and specialists, providing
 
 
 guidance, training, and performance management. Foster a culture of excellence, accountability,
 
 
 and continuous improvement within the support team. Encourage knowledge sharing and
 
 
 professional development to build a high-performing support unit.
 
 
 
 
 
 &bull; Vendor Coordination: Collaborate with third-party Application Development vendors and
 
 
 service providers involved in product support. Escalate issues to vendor support as needed and
 
 
 ensure vendors meet their service obligations and Service Level Agreements (SLAs). Maintain
 
 
 clear communication and strong relationships with vendors to expedite problem resolution.
 
 
 
 
 
 &bull; ServiceNow Administration: Leverage the ServiceNow platform to track incidents, changes, and
 
 
 service requests. Ensure the support team follows best practices in ticket documentation,
 
 
 categorization, and closure.
 
 
 
 
 
 &bull; SLA Monitoring &amp; Reporting: Define and monitor Key Performance Indicators (KPIs) and SLAs for
 
 
 support (e.g., first response time, mean time to resolution, system uptime). Regularly report on
 
 
 support metrics and trends to stakeholders, using data to identify areas for improvement and to
 
 
 recognize outstanding performance.
 
 
 
 
 
 &bull; Process Improvement: Develop, document, and refine support processes and Standard
 
 
 Operating Procedures (SOPs) in line with ITIL or similar frameworks. Implement improvements
 
 
 such as faster escalation protocols, a robust knowledge base for common issues, and feedback
 
 
 loops with the development team to influence product quality and reliability.
 
 
 
 
 
 &bull; Collaboration with Product Teams: Work closely with Innovation product development teams to
 
 
 stay informed about new releases, features, and changes. Ensure the support team is prepared
 
 
 (through training or updated documentation) to support new product updates.
 
 
 
 
 
 &bull; Stakeholder Communication: Act as a point of escalation for major incidents or high-priority
 
 
 client issues. Communicate clearly and professionally with internal stakeholders (and clients, if
 
 
 applicable) during incidents, providing regular status updates and post-incident reports. Manage
 
 
 expectations and maintain confidence through effective communication during outages or service
 
 
 disruptions.
 
 
 
 
 
 &bull; Knowledge Management: Oversee the creation and maintenance of support documentation,
 
 
 RACI charts, FAQs, and a knowledge base. Ensure the support team documents solutions for
 
 
 known issues and that this knowledge is easily accessible to team members and end-users.
 
 
 Promote self-service where possible by publishing helpful articles or automated troubleshooting
 
 
 guides.
 
 
 
 
 
 &bull; Continuous Learning &amp; Training: Stay up to date with the latest trends in IT support, customer
 
 
 service, and ITSM technologies. Conduct regular training sessions or drills for the support team
 
 
 (e.g., on new ServiceNow features, security practices, or updated support processes).
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 
 &bull; Required Education Level: Bachelor&rsquo;s degree or higher required in Computer Science,
 
 
 Information Technology, Management Information Systems, or equivalent experience.
 
 
 &bull; Required Years of Experience: 8-10 years&rsquo; experience preferred (Product support &amp; IT
 
 
 Experience will not be considered)
 
 
 &bull; Microsoft Azure &amp; Power Apps certification
 
 
 &bull; Experience with Azure Development such as Azure Functions, Logic Apps, Application
 
 
 Services
 
 
 &bull; Work in an agile environment and participate in all agile ceremonies.
 
 
 &bull; Strong personal and communication skills both written and verbal; ability to develop
 
 
 relationships with all stakeholders.
 
 
 &bull; Exhibits willingness to try new ideas, even when different that status quo.
 
 
 &bull; Excellent attention to detail; ability to multitask and adapt to shifting needs and priorities.
 
 
 &bull; Able to learn and adapt to new and complex procedures quickly.
 
 
 &bull; Promotes team health, spirit, and camaraderie.
 
 
 &bull; Complete timely, work items and document project deliverables, and test completed
 
 
 deliverables to ensure effective deployment and usability.
 
 
 &bull; Drives alignment and consensus across interdependent teams and assists Tech Lead in
 
 
 complex technical solutions to problems.
 
 
 &bull; Shift Structure: Rotational shifts to support 24&times;7 operations.
 
 
 
 
 
 Website: www.withum.com
 
 
 Withum will not discriminate against any employee or applicant for employment because of race,
 
 
 color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic
 
 
 information, disability or because he or she is a protected veteran
 
</div>

Lead Engineer I- Innovation - Admin

Wrike

<div>
 Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
 
 
 
 Our vision:
 
 A world where everyone is free to focus on their most purposeful work, together.
 
 
 
 Ready to become a Wriker?
 
 
 
 As a Helpdesk Engineer, you bring solid experience in supporting enterprise IT environments with a strong customer focus and security-awareness in a dynamic workplace. You are proficient at solving a wide variety of IT issues relating to hardware, software, and user access, and you enjoy continuously improving IT processes and technologies. You are adept at managing your own priorities on daily bases and are always looking for meaningful ways to improve the support we provide to all Wrikers.
 
 
 
 About You And Your Team
 
 
 
 We are a global IT Helpdesk team of six, distributed across multiple locations, responsible for delivering reliable, high-quality IT support for over 1000 Wrike employees. As an in-office team member based in Bengaluru, you&rsquo;ll become a critical part of our worldwide IT operations&mdash;supporting a broad set of devices and services, collaborating on automation projects with IT Operations, and working closely with local HR and Workplace Ops to ensure a seamless office and remote user experience.
 
 
 
 In this role, you will be:
 
 
 
 
 <ul>
 <li>
 Acting as the primary point of contact for internal IT requests, owning user issues from first report to resolution and escalation if needed.
 </li>
 <li>
 Managing and improving user lifecycle processes (onboarding/offboarding), including hardware and account provisioning, and ensuring timely device return and access revocation.
 </li>
 <li>
 Ensuring device compliance and security using MDM platforms (e.g., Jamf, Intune/MEM), and collaborating with the global IT Operations team to automate device management and streamline processes.
 </li>
 <li>
 Maintaining and optimizing IT asset management, including hardware procurement, inventory monitoring, and vendor coordination for the Bengaluru office.
 </li>
 <li>
 Supporting and optimizing AV infrastructure, ensuring smooth operation for Zoom rooms and video conference events, including onsite troubleshooting and proactive maintenance.
 </li>
 <li>
 Participating in process improvements and automation initiatives to reduce manual workload and improve efficiency, quality, and security in service delivery.
 </li>
 <li>
 Serving as a local escalation point and collaborating with your global teammates to share knowledge and resolve more complex or distributed challenges.
 </li>
 <li>
 Staying current with IT best practices and technologies, with a willingness to cross-train and expand your technical skillset.
 </li>
 <li>
 Being a key support presence during major projects, onboarding cycles, and incident response situations as required.
 
 
 
 </li>
 </ul>
 
 Our Technical Environment:
 
 
 
 
 <ul>
 <li>
 MacOS and Windows endpoints managed with Jamf and Microsoft Endpoint Manager (Intune/MEM)
 </li>
 <li>
 Okta and SSO solutions for centralized access management and security
 </li>
 <li>
 Office 365 and Google Workspace productivity platforms
 </li>
 <li>
 Zoom video conferencing &amp; AV hardware (Poly/Neat/Logitech)
 </li>
 <li>
 We value automation and scripting&mdash;experience with Python (especially for workflow/task automation) is a plus. PowerShell or shell scripting experience is also beneficial.
 </li>
 <li>
 IT ticketing and asset management via Wrike and/or ServiceNow
 </li>
 <li>
 CI/CD and self-service solutions being developed in partnership with IT Operations
 
 
 
 </li>
 </ul>
 
 You will achieve your best if you have:
 
 
 
 
 <ul>
 <li>
 Must be able to work standard Indian shift hours
 </li>
 <li>
 Should be flexible to work extended shifts whenever required
 </li>
 <li>
 This is a full-time, onsite role with mandatory attendance at the office for all 5 working days each week
 </li>
 <li>
 Advanced troubleshooting skills with the ability to diagnose and resolve hardware, software, and network problems efficiently
 </li>
 <li>
 Experience with MacOS and Windows administration in a managed, corporate setting (via MDM/SCCM/Jamf/Intune, etc.)
 </li>
 <li>
 Working knowledge of identity platforms (Okta, Azure AD, SSO/MFA concepts)
 </li>
 <li>
 Working experience with AV systems, video conferencing solutions, and modern office networking (Wi-Fi, VPN, DNS basics)
 </li>
 <li>
 Strong organizational skills and ability to prioritize in a fast-paced, distributed environment
 </li>
 <li>
 Solid communication skills with proficiency in English (written and verbal)
 </li>
 <li>
 A creative, solutions-oriented approach to IT issues, and a proven ability to think outside the box when tackling complex or unfamiliar challenges
 
 
 
 </li>
 </ul>
 
 You will stand out with:
 
 
 
 
 <ul>
 <li>
 Experience with configuration management or automation tools (e.g., Ansible, Terraform, scripting in Python/Bash/PowerShell)
 </li>
 <li>
 Demonstrated initiative in driving improvements to IT security, automation, or end-user workflows
 </li>
 <li>
 Familiarity with enterprise-grade IT asset management and inventory systems
 </li>
 <li>
 Experience delivering IT support across multiple geographic locations or multicultural teams
 </li>
 <li>
 Proven ability to document procedures, build knowledge bases, and enable self-service for users
 </li>
 <li>
 Strong service-oriented mindset, with exemplary analytical and problem-solving skills
 
 
 
 </li>
 </ul>
 Why Join Wrike?
 
 
 
 <ul>
 <li>
 10 days of National and Festival Holidays per year (eight fixed, two flexible)
 </li>
 <li>
 18 days of paid vacation per year
 </li>
 <li>
 14 days of sick leave with a medical certificate per year
 </li>
 <li>
 5 uncertified sick days per year
 </li>
 <li>
 Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees
 </li>
 <li>
 Personal Accident Insurance: Rs 50,00,000
 </li>
 <li>
 Term Life Insurance: Rs 50,00,000
 </li>
 <li>
 Up to 26 weeks of paid maternity leave for the first two children
 </li>
 <li>
 4 weeks of paid parental leave
 </li>
 <li>
 2 days off for volunteering with nonprofit charities
 </li>
 <li>
 Broadband/Internet Reimbursement: INR 1500 per month
 </li>
 <li>
 Full-stocked pantry and complimentary lunch
 
 
 
 </li>
 </ul>
 Your recruitment buddy will be Nandini Singh, Sourcing Recruiter.
 
 
 
 Who Is Wrike And Our Culture
 
 
 
 We&rsquo;re a team of innovators and creators who solve the complex work problems of today and tomorrow.
 
 
 
 Hybrid work mode
 
 
 
 Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2&ndash;3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
 
 
 
 Our persona
 
 
 
 
 💡 Smart:
 
 We love what we do, and we&rsquo;re great at it because this is our domain. Our combined knowledge in this space is unmatched.
 
 
 
 💚 Dedicated:
 
 We get up every day focused on helping our customers win. We&rsquo;re committed to helping our teammates win, too!
 
 
 
 🤗 Approachable:
 
 We're friendly, easy to get along with, considerate, and helpful.
 
 
 
 Our culture and Values
 
 
 
 
 🤩 Customer-Focused
 
 
 
 
 We care about our customers.
 
 We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
 
 
 
 🤝 Collaborative
 
 
 
 
 We work as one and win together,
 
 each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
 
 
 
 🎨 Creative
 
 
 
 
 We strive to succeed through continuous innovation.
 
 It&rsquo;s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
 
 
 
 💪 Committed
 
 
 
 
 We believe in ownership at all levels of the organization,
 
 by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
 
 
 Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.
 
 
 
 
</div>

Senior IT Helpdesk Engineer

Atlassian

<div>
 
 Overview
 
 
 
 
 Working at Atlassian
 
 
 
 Atlassians can choose where they work &ndash; whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
 
 
 
 Responsibilities
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for the customer support experience with Atlassian
 </li>
 <li>
 Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams
 </li>
 <li>
 Escalate issues in a timely manner according to Standard Operating Procedures
 </li>
 <li>
 Create new knowledge base articles to capture new learning&rsquo;s for reuse throughout the organization.
 </li>
 <li>
 Participate in technical communications within the Technical Support team to share best practices and learn about new technologies
 </li>
 <li>
 Focus on an area of technical specialization and attend technical training.
 </li>
 <li>
 Ability to work a flexible schedule, including modified work weeks and providing on-call support during days off when required.
 
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Customer Orientation
 </li>
 <li>
 Effective communication
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Team and Collaborative Working
 </li>
 <li>
 Learning aptitude
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3-5 years of experience in Technical Support, Software Services, and system administration for a large end-user community
 </li>
 <li>
 Track record to de-escalate difficult situations with customers, working with executive levels, while working on tickets and mentoring your team.
 </li>
 <li>
 Have supported customers over email, phone, chat and screen-shares.
 </li>
 <li>
 Experience working in a high case volume environment
 
 
 
 </li>
 </ul>
 
 Must-Have Skills
 
 
 
 <ul>
 <li>
 Demonstrated technical competence with database skills, with the expertise to write and update SQL queries with ease.
 </li>
 <li>
 Experience working with log searching, monitoring, and analyzing machine-generated data via a Web-style interface or similar tools.
 </li>
 <li>
 Experience with APIs and REST calls.
 </li>
 <li>
 Front-end troubleshooting skills and an understanding of Network terminologies such as DNS, DHCP, Usage of Basic Network troubleshooting commands, SSL, Proxy, Firewalls, and identifying underlying Network issues.
 </li>
 <li>
 Experience understanding and supporting Java-based apps, being able to analyze/troubleshoot Stack trace and Java-based exceptions.
 
 
 
 </li>
 </ul>
 
 Good To Have Skills
 
 
 
 <ul>
 <li>
 Usage of Browser dev tools, HAR File analysis, Splunk.
 </li>
 <li>
 Good understanding of OAuth-based authentication and other authentication mechanisms such as SSO/SAML.
 </li>
 <li>
 Experience working in a Linux environment.
 </li>
 <li>
 Understanding of mail flow concepts and mail protocols such as SMTP/POP/IMAP
 </li>
 <li>
 Familiarity with Cloud technologies such as AWS will be a plus.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Benefits &amp; Perks
 
 
 
 Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
 
 go.atlassian.com/perksandbenefits
 
 
 .
 
 
 
 
 About Atlassian
 
 
 
 At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
 
 
 We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
 
 
 To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
 
 
 To learn more about our culture and hiring process, visit
 
 go.atlassian.com/crh
 
 
 .
 
</div>

Support Engineer

Capgemini

<div>
 At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world&rsquo;s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&amp;D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
 
 
 
 Job Description
 
 
 
 
 Python Automation Engineer (PowerShell)
 
 
 
 
 Location:
 
 Bangalore
 
 
 
 Experience:
 
 4&ndash;9 years
 
 
 
 Notice Period:
 
 Immediate to 30 days
 
 
 Choosing Capgemini means choosing a place where you&rsquo;ll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what&rsquo;s possible. Join us in helping leading organizations unlock the value of technology and drive scalable, sustainable growth.
 
 
 
 Your Role
 
 
 
 As a Python Automation Engineer, you will be responsible for developing and maintaining automation frameworks that streamline system operations and testing processes. You&rsquo;ll work across Linux environments and scripting platforms to deliver efficient and scalable automation solutions.
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Design and implement automation scripts using Python and Robot Framework.
 </li>
 <li>
 Develop and maintain PowerShell and Bash scripts for system-level automation.
 </li>
 <li>
 Work in Linux environments to support deployment and testing activities.
 </li>
 <li>
 Collaborate with cross-functional teams to identify automation opportunities and improve workflows.
 </li>
 <li>
 Participate in CI/CD processes and contribute to automation strategy.
 </li>
 <li>
 Document automation procedures and support internal capability-building initiatives.
 
 
 </li>
 </ul>
 
 Job Description - Grade Specific
 
 
 
 
 Your Profile
 
 
 
 4&ndash;9 years of experience in automation engineering.
 
 
 <ul>
 <li>
 Strong proficiency in Python, PowerShell, and Bash scripting.
 </li>
 <li>
 Hands-on experience with Linux systems and Robot Framework.
 </li>
 <li>
 Solid understanding of automation principles and best practices.
 </li>
 <li>
 Excellent problem-solving and communication skills.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Love About Working Here
 
 
 
 <ul>
 <li>
 Flexible work arrangements and supportive policies for work-life balance.
 </li>
 <li>
 Inclusive culture that fosters innovation and collaboration.
 </li>
 <li>
 Access to continuous learning and certifications in emerging technologies.
 
 
 </li>
 </ul>
 Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
</div>

Python Automation

Intuit

<div>
 
 Overview
 
 
 
 We are looking for an experienced Machine Learning Engineer to join Intuit&rsquo;s AI, Research, and Futures organization to build AI/Machine Learning solutions that leverage emerging new technologies and capabilities and unlock entirely new AI-driven experiences for our customers. You will be part of a vibrant team of AI Scientists and MLEs and lead efforts to translate cutting-edge research into robust, scalable AI systems that deliver measurable customer impact.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Model Prototyping: The ML Engineer would be expected to build prototype models alongside data scientists. This may involve data exploration, high-performance data processing, and machine learning algorithm exploration. The ML engineer will be expected to come up with a rationale for model choice and come up with metrics to properly evaluate models.
 </li>
 <li>
 Model Productionalization: Works with data scientists to productionalize prototype models to the point where it can be used by customers at scale. This might involve increasing the amount of data used to train the model, automation of training and prediction, and orchestration of data for continuous prediction. The engineer would be expected to understand the details of the data being used and provide metrics to compare models.
 </li>
 <li>
 Model Enhancement: Work on existing codebases to either enhance model prediction performance or to reduce training time. In this case you will need to understand the specifics of the algorithm implementation in order to enhance it. This enhancement could be exploratory work based off a performance need or directed work based off of ideas that other data science team members propose.
 </li>
 <li>
 Machine Learning Tools: The ML Engineer would build a tool for a specific project, or multiple projects though generally these types of projects are decoupled from any one project. The goal of this type of use case would be to ease a pain point in the data science process. This may involve speeding up training, making a data processing easier, or data management tooling.
 
 
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 Qualifications
 
 
 
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 BS, MS, or PhD degree in Computer Science or related field, or equivalent practical experience.
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 Knowledgeable with Data Science tools and frameworks (i.e. Python, Scikit, NLTK, Numpy, Pandas, TensorFlow, Keras, R, Spark).
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 Basic knowledge of machine learning techniques (i.e. classification, regression, and clustering).
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 Understand machine learning principles (training, validation, etc.)
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 Knowledge of data query and data processing tools (i.e. SQL)
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 Computer science fundamentals: data structures, algorithms, performance complexity, and implications of computer architecture on software performance (e.g., I/O and memory tuning).
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 Software engineering fundamentals: version control systems (i.e. Git, Github) and workflows, and ability to write production-ready code.
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 Mathematics fundamentals: linear algebra, calculus, probability
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 Interest in reading academic papers and trying to implement state-of-the-art experimental systems
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 Experience using deep learning architectures
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 Experience deploying highly scalable software supporting millions or more users
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 Experience with GPU acceleration (i.e. CUDA and cuDNN)
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 Experience with integrating applications and platforms with cloud technologies (i.e. AWS and GCP)
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 Experience with NLP and NLU
 
 
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 Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
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Software Engineer 2- Machine learning

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