quality manager

service order manager

service sales manager

business manager

center manager

it support functions manager

ASMO

<div>
 
 ASMO is a groundbreaking joint venture between DHL and Aramco. Inheriting DHL&rsquo;s logistics excellence and Aramco&rsquo;s extensive supply chain ecosystem, we are here to set a new benchmark and redefine the procurement and supply chain landscape, enabling growth. ASMO aims to be operational in 2025 and provide reliable end-to-end integrated procurement and supply chain services for companies across the industrial, energy, chemical, and petrochemical sectors. Our focus customers in the short term will be Saudi Aramco and its Affiliates. In the long term, all the industrial sectors within Saudi Arabia aim to reach the MENA region.
 
 
 
 
 
 
 
 Objective:
 
 
 
 
 
 
 
 The Support Functions Manager is responsible for contributing to the development and implementation of information technology solutions within ASMO to address various business needs. The Support Functions Manager will specifically focus on the Support functions at ASMO, such as Finance, HR, Operational Excellence, and their related IT solutions. The Manager will bridge the gap between business requirements and technology solutions by working closely with stakeholders from different support departments.
 
 
 
 
 
 
 
 General Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Contribute to the development and execution of the IT Solutions department&rsquo;s short to mid-term strategic plan to ensure alignment with the IT Solutions department&rsquo;s strategic priorities, and the corporate goals by leading the Support Functions unit.
 </li>
 <li>
 Contribute to the development of annual business plans for the assigned areas of responsibility in the Support Functions unit to support the achievement of financial and strategic objectives.
 </li>
 <li>
 Monitor, control and report key performance indicators related to the IT Solutions department to track performance and recommend corrective actions through the perspective of the Support Functions unit.
 </li>
 <li>
 Identify operational needs and requirements related to IT solutions used in Finance, HR, and Operational Excellence; work with direct reports to develop plans and strategies for addressing these needs using IT solutions.
 </li>
 <li>
 Define system requirements, evaluate software options, manage vendor relationships, and ensure that solutions are in line with the IT Solutions department&rsquo;s objectives and align with ASMO&rsquo;s business goals.
 </li>
 <li>
 Manage the Support Functions unit&rsquo;s projects in collaboration with the IT PMO Manager, conduct risk assessments of these projects, ensure timely delivery, and suggest improvements to implementation processes.
 </li>
 <li>
 Manage the activities of direct reports to ensure that all work is carried out in an efficient manner, in line with the annual business plans, policies and procedures.
 </li>
 <li>
 Manage the performance management process by setting annual objectives, and developing staff through mentoring, coaching and constructive feedback.
 </li>
 <li>
 Identify employees&rsquo; training and developmental needs and in conjunction with Human Capital Department bridge the knowledge gaps to ensure continuous progression, and high-level of competence within the team.
 </li>
 <li>
 Contribute to defining an optimum structure for the IT Solutions department via the Support Functions unit, to ensure smooth workflow of operational processes and optimal utilisation of resources.
 </li>
 <li>
 Provide input into the preparation and consolidation of the IT Solutions department&rsquo;s budget with regards to the Support Functions unit, monitor financial performance during the year and identify areas of unsatisfactory performance (if any), and recommend mitigating actions.
 </li>
 <li>
 Identify and manage implementation of change initiatives on systems, processes and practices considering &lsquo;international leading practices&rsquo;, and/or other changes in the business environment.
 </li>
 <li>
 Recommend improvements to departmental procedures, and ensure implementation of policies, procedures, systems and controls covering the Support Functions unit so that all activities meet ASMO&rsquo;s standards, compliance, and regulatory requirements, align to business requirements, and increase operational efficiency.
 </li>
 <li>
 Identify opportunities for the continuous improvement of systems, processes and practices considering &lsquo;international leading practices&rsquo;, in order to increase operational effectiveness within the unit.
 </li>
 <li>
 Ensure that all relative reports are prepared timely and accurately, and meet the IT Solutions department&rsquo;s requirements, policies and standards.
 </li>
 <li>
 Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the IT Solutions department to guarantee employee safety and delivery of high-quality services.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, information technology or equivalent from a recognized and accredited university is required.
 </li>
 <li>
 Master&rsquo;s degree in computer science, information technology or equivalent from a recognized and accredited university is preferred.
 </li>
 <li>
 Project Management Professional (PMP) or any other relevant certification preferred.
 </li>
 <li>
 Demonstrated proficiency in oral and written English.
 </li>
 <li>
 9 years&rsquo; experience in the same Field, out of which 3 years at a supervisory position or similar level.
 </li>
 </ul>
</div>

IT Support Functions Manager

MSA Safety

<div>Overview:
<div>
Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.</div><div> 
</div><div>At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.</div><div> 
</div><div>Are you in? Read on for more details about this particular role.</div> 
Purpose of Position (Summary)<div>
This position is our permanent service engineer and reports to the Services and Solutions Manager and is responsible for successfully managing service assignments including but not limited to:- commissioning of gas detectors, control panels, HVAC-R and monitoring systems, SCBAs, Fall Protection PPE products and any or other MSA products, and servicing, maintenance, onsite calibration, repair and training in Saudi Arabia. 
The position promotes MSA&rsquo;s service business by maintaining and developing business relationships with established channel partners, existing customers, and new customers.</div> 
<div></div>
Responsibilities:<div></div><div><div><div> 
% of Time</div><div> 
#</div><div> 
Major Responsibilities:</div></div><div></div><div><div> 
1.</div><div> 
Execute Field Services (Project Start up and commissioning, on site paid repair, on site paid maintenance and new services including rental and training)</div></div><div><div> 
50%</div><div></div><div><div> 
How is it accomplished?
</div><ul><li>Co-ordinate with FGFD Projects team to understand the upcoming project commissioning/expected schedules and plan for smooth execution.</li><li>
Collaborate with the authorized service partners in the country, and support, guide end users to carry out calibration, repair, maintenance and training
</li><li>Extend sales support to the country sales managers and field sales managers for MSA products as required.
</li><li>Engage with Middle East Regional Service office and collaborate in resolving warranty, quality and challenges concerning the products, and spare parts.
</li><li>Manage service visits, on-site commissioning, service requirements and assist ASPs in securing Annual Maintenance Contracts with existing installation base.
</li><li>Executing on-site paid repair and maintenance, and preventive maintenance as necessary.</li></ul></div></div></div><div></div><div><div><div> 
</div><div>2.</div><div> 
Warranty and sales support</div></div><div><div> 
35%</div><div></div><div><div> 
How is it accomplished?</div><ul><li>
Assist the Quality Engineer by preparing relevant documents including the field visit reports to support customer quality notes, as well as managing warranty replacements.
</li><li>Provide inspection, service, site visit reports, and calibration certificates, along with any other job-specific documents to account revenue as necessary.
</li><li>Support customers for sale of spare parts, services, and training through telephone, email, face-to-face, and on-site assistance.
</li><li>Report any issues or concerns raised by customers that can not be handled at site to management and suggest appropriate solutions.
</li><li>Collaborate with Service Engineers and Sales Managers, and promptly raise alerts for any issues that may negatively impact MSA functions</li><li>
Develop and nurture strong customer relationships by offering quick and responsive service.
</li><li>Monitor product performance and address any related issues.
</li><li>Offer sales support to the customer-facing team as necessary.</li></ul></div></div></div><div></div><div><div><div> 
</div><div>3.</div><div> 
Authorized service partner support 
</div></div> 
<div><div>10%</div><div></div><div><div> 
How is it accomplished?</div><ul><li>
Collaborate with the authorized service partners in the country, and support, guide end users to carry out calibration, repair, maintenance and training
</li><li>Assist ASPs in securing Annual Maintenance Contracts with existing installation base</li><li>
Assist in the implementation of MSA Service policies (ASPs) with selected/certified channel partners.</li><li>
Periodically visit the ASPs to audit and ensure compliance and suggest for new ASPs to continue deliver consist customer satisfaction.</li></ul></div></div></div><div></div><div><div><div> 
</div><div>4.</div><div> 
Market research, understanding and representation</div></div><div><div> 
5%</div><div></div><div><div> 
How is it accomplished?</div><ul><li>
Represent MSA at local trade shows WHEN required.</li><li>
Attend service meetings and training as required.</li><li>
Identify gaps in our Service channels and expand coverage of service support.
</li></ul></div></div> 
</div>Qualifications:

Education / Certifications
Required<ul><li>
University Diploma or Degree: Diploma in any specialization with 5 years&rsquo; work experience (or) Engineering Graduate in any specialization with 3 years&rsquo; work exp.</li></ul>
Experience / Skills<ul><li>
3-5 year's of experience Hands on field experience in servicing of electronics, instrumentation, mechanical, and pneumatic products</li></ul></div>

Service Engineer

MSA - The Safety Company

<div>
 
 Overview
 
 
 
 Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.
 
 
 At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.
 
 
 Are you in? Read on for more details about this particular role.
 
 
 
 Purpose Of Position (Summary)
 
 
 
 This position is our permanent service engineer and reports to the Services and Solutions Manager and is responsible for successfully managing service assignments including but not limited to:- commissioning of gas detectors, control panels, HVAC-R and monitoring systems, SCBAs, Fall Protection PPE products and any or other MSA products, and servicing, maintenance, onsite calibration, repair and training in Saudi Arabia.
 
 
 The position promotes MSA&rsquo;s service business by maintaining and developing business relationships with established channel partners, existing customers, and new customers.
 
 
 
 Responsibilities
 
 
 
 % of Time
 
 
 #
 
 
 Major Responsibilities:
 
 
 
 Execute Field Services (Project Start up and commissioning, on site paid repair, on site paid maintenance and new services including rental and training)
 
 
 
 50%
 
 
 
 How is it accomplished
 
 ?
 
 
 <ul>
 <li>
 Co-ordinate with FGFD Projects team to understand the upcoming project commissioning/expected schedules and plan for smooth execution.
 </li>
 <li>
 Collaborate with the authorized service partners in the country, and support, guide end users to carry out calibration, repair, maintenance and training
 </li>
 <li>
 Extend sales support to the country sales managers and field sales managers for MSA products as required.
 </li>
 <li>
 Engage with Middle East Regional Service office and collaborate in resolving warranty, quality and challenges concerning the products, and spare parts.
 </li>
 <li>
 Manage service visits, on-site commissioning, service requirements and assist ASPs in securing Annual Maintenance Contracts with existing installation base.
 </li>
 <li>
 Executing on-site paid repair and maintenance, and preventive maintenance as necessary.
 
 
 
 </li>
 </ul>
 
 Warranty and sales support
 
 
 
 35%
 
 
 
 How is it accomplished
 
 ?
 
 
 <ul>
 <li>
 Assist the Quality Engineer by preparing relevant documents including the field visit reports to support customer quality notes, as well as managing warranty replacements.
 </li>
 <li>
 Provide inspection, service, site visit reports, and calibration certificates, along with any other job-specific documents to account revenue as necessary.
 </li>
 <li>
 Support customers for sale of spare parts, services, and training through telephone, email, face-to-face, and on-site assistance.
 </li>
 <li>
 Report any issues or concerns raised by customers that can not be handled at site to management and suggest appropriate solutions.
 </li>
 <li>
 Collaborate with Service Engineers and Sales Managers, and promptly raise alerts for any issues that may negatively impact MSA functions
 </li>
 <li>
 Develop and nurture strong customer relationships by offering quick and responsive service.
 </li>
 <li>
 Monitor product performance and address any related issues.
 </li>
 <li>
 Offer sales support to the customer-facing team as necessary.
 
 
 
 </li>
 </ul>
 
 Authorized service partner support
 
 
 
 10%
 
 
 
 How is it accomplished
 
 ?
 
 
 <ul>
 <li>
 Collaborate with the authorized service partners in the country, and support, guide end users to carry out calibration, repair, maintenance and training
 </li>
 <li>
 Assist ASPs in securing Annual Maintenance Contracts with existing installation base
 </li>
 <li>
 Assist in the implementation of MSA Service policies (ASPs) with selected/certified channel partners.
 </li>
 <li>
 Periodically visit the ASPs to audit and ensure compliance and suggest for new ASPs to continue deliver consist customer satisfaction.
 
 
 
 </li>
 </ul>
 
 Market research, understanding and representation
 
 
 
 5%
 
 
 
 How is it accomplished
 
 ?
 
 
 <ul>
 <li>
 Represent MSA at local trade shows WHEN required.
 </li>
 <li>
 Attend service meetings and training as required.
 </li>
 <li>
 Identify gaps in our Service channels and expand coverage of service support.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education / Certifications
 
 
 
 
 Required
 
 
 
 <ul>
 <li>
 University Diploma or Degree: Diploma in any specialization with 5 years&rsquo; work experience (or) Engineering Graduate in any specialization with 3 years&rsquo; work exp.
 
 
 
 </li>
 </ul>
 
 Experience / Skills
 
 
 
 <ul>
 <li>
 3-5 year's of experience Hands on field experience in servicing of electronics, instrumentation, mechanical, and pneumatic products
 </li>
 </ul>
</div>

Yokogawa

<div>
 
 Not just a job, but a career
 
 
 
 Yokogawa, award winner for &lsquo;Best Asset Monitoring Technology&rsquo; and &lsquo;Best Digital Twin Technology&rsquo; at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
 
 
 Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
 
 
 
 About The Team
 
 
 
 Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
 
 
 
 Key Responsibilities &amp; Accountabilities
 
 
 
 <ul>
 <li>
 The Network Security engineer principal role is to lead initiatives to design and implement Cyber security architecture onto the OT environment.
 </li>
 <li>
 Candidate should have experience and capability to test 3rd party devices on CENTUM DCS environment;
 </li>
 <li>
 Complying to network security guideline specifications, design approach and documents, for project implementation
 </li>
 <li>
 Supporting the activities of the multinational engineering team with the project manager.
 </li>
 <li>
 Conduct Training sessions for the customers.
 
 
 </li>
 </ul>
 
 Qualification And Experience
 
 
 
 <ul>
 <li>
 Bachelor degree in Engineering is a must (master/graduate degree preferred).
 </li>
 <li>
 Engineer Level: At least 8 years&rsquo; experience in IT industry and 2 years of Leading project experience Approximately 50% travel.
 </li>
 <li>
 Lead Level: At least 12 years&rsquo; experience in IT industry and 5 years of Leading project experience Approximately 20% travel.
 </li>
 <li>
 Knowledge of at least one of the following areas with relevant certifications
 </li>
 <li>
 Network Switches (Cisco &amp; others), Firewalls (Cisco, Juniper, Forcepoint, Fortinet &amp; others), IPS, NTBA, NMS (WhatsUp Gold, Solarwind etc), SIEM, Vulnerability Manager, NAC and Industrial Firewalls, is preferred.
 
 
 </li>
 </ul>
 Competencies
 
 
 <ul>
 <li>
 Understanding of one or more of the following businesses: Oil and gas production, Refineries, Chemical plants.
 </li>
 <li>
 Understanding of one or more of the following functions in the Process industry: IT Security, Threat Handling, Switching &amp; Routing, Traffic Filtering, Windows Operating Systems, Whitelisting, Windows Patch and DCS.
 </li>
 <li>
 Experience in configuring and deploying security products like Routed/Transparent Firewall, IPS, L2 &amp; L3 Switches, Traffic Filtering, Switch Hardening, WhatsupGold Network Monitoring System, Network Access Control (NAC), Vulnerability Manager &amp; SIEM.
 </li>
 <li>
 In depth knowledge in configuring and updating policies for Firewalls &amp; IPS devices.
 </li>
 <li>
 Experience in hardening network devices as per security policies &amp; standards.
 </li>
 <li>
 CCNP or higher Certification required. Experience in handling network devices in Industrial environment preferred.
 </li>
 <li>
 Basic system knowledge.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Fluency in MS PowerPoint, Excel, and Word.
 </li>
 <li>
 Capability in conducting business in English both in speaking and writing.
 </li>
 <li>
 Ability to manage a team of engineers.
 </li>
 <li>
 Familiarity with available technology in the automation market.
 </li>
 <li>
 Excellent knowledge for Business Process, IT Security controls and policies.
 
 
 </li>
 </ul>
 Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
 
 
 Are you being referred to one of our roles? If so, ask your connection at Yokogawa
 
 
 about our Employee Referral process!
</div>

NWS Engineer

<div><div>Not just a job, but a career</div><div>
Yokogawa, award winner for &lsquo;Best Asset Monitoring Technology&rsquo; and &lsquo;Best Digital Twin Technology&rsquo; at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.</div><div></div><div>
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.</div><div></div><div>
About the Team 
Our 18,000 employees work in over 60 countries with one corporate mission, to &quot;co-innovate tomorrow&quot;. We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.</div><div></div><div>
Key Responsibilities &amp; Accountabilities: 
<ul><li>The Network Security engineer principal role is to lead initiatives to design and implement Cyber security architecture onto the OT environment.</li><li>Candidate should have experience and capability to test 3rd party devices on CENTUM DCS environment;</li><li>Complying to network security guideline specifications, design approach and documents, for project implementation</li><li>Supporting the activities of the multinational engineering team with the project manager.</li><li>Conduct Training sessions for the customers.</li></ul>
Qualification and Experience: 
<ul><li>Bachelor degree in Engineering is a must (master/graduate degree preferred).</li><li>Engineer Level: At least 8 years&rsquo; experience in IT industry and 2 years of Leading project experience Approximately 50% travel.</li><li>Lead Level: At least 12 years&rsquo; experience in IT industry and 5 years of Leading project experience Approximately 20% travel.</li><li>Knowledge of at least one of the following areas with relevant certifications</li></ul>
a. Network Switches (Cisco &amp; others), Firewalls (Cisco, Juniper, Forcepoint, Fortinet &amp; others), IPS, NTBA, NMS (WhatsUp Gold, Solarwind etc), SIEM, Vulnerability Manager, NAC and Industrial Firewalls, is preferred. 
Competencies 
<ul><li>Understanding of one or more of the following businesses: Oil and gas production, Refineries, Chemical plants.</li><li>Understanding of one or more of the following functions in the Process industry: IT Security, Threat Handling, Switching &amp; Routing, Traffic Filtering, Windows Operating Systems, Whitelisting, Windows Patch and DCS.</li><li>Experience in configuring and deploying security products like Routed/Transparent Firewall, IPS, L2 &amp; L3 Switches, Traffic Filtering, Switch Hardening, WhatsupGold Network Monitoring System, Network Access Control (NAC), Vulnerability Manager &amp; SIEM.</li><li>In depth knowledge in configuring and updating policies for Firewalls &amp; IPS devices.</li><li>Experience in hardening network devices as per security policies &amp; standards.</li><li>CCNP or higher Certification required. Experience in handling network devices in Industrial environment preferred.</li><li>Basic system knowledge.</li></ul>
Skills 
<ul><li>Fluency in MS PowerPoint, Excel, and Word.</li><li>Capability in conducting business in English both in speaking and writing.</li><li>Ability to manage a team of engineers.</li><li>Familiarity with available technology in the automation market.</li><li>Excellent knowledge for Business Process, IT Security controls and policies.</li></ul></div><div></div><div> 
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.</div><div></div><div>
Are you being referred to one of our roles? If so, ask your connection at Yokogawa 
about our Employee Referral process!</div></div>

<div>
 
 
 Line of Service
 
 
 Internal Firm Services
 
 
 
 
 Industry/Sector
 
 
 Not Applicable
 
 
 
 
 Specialism
 
 
 Managed Services
 
 
 
 
 Management Level
 
 
 Manager
 
 
 
 
 Job Description &amp; Summary
 
 
 At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.
 
 
 As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.
 
 
 
 
 
 The Talent Acquisition Manager will be expected to develop and execute the Managed Services recruitment strategy &amp; manage all
 
 
 recruitment activities
 
 
 for PwC ME&rsquo;s Managed Services business.
 
 
 
 &nbsp;
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 
 &nbsp;
 
 
 
 
 
 Daily tasks and delivery expectation
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 Talent Acquisition &amp; Onboarding
 
 
 :
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Manage the end-to-end recruitment cycle: job postings, sourcing, interviewing, selection, offers, and hiring.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Partner with hiring managers to understand workforce needs and deliver
 
 
 timely
 
 
 staffing solutions.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Conduct onboarding and orientation programs ensuring smooth integration of new hires.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Build a pipeline of qualified candidates through proactive sourcing and networking.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 HR Operations
 
 
 :
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull;
 
 
 Maintain
 
 
 employee records in compliance with company policy and Saudi labor regulations.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Administer leave management, benefits, and HRIS updates.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Ensure compliance with government platforms (GOSI,
 
 
 Qiwa
 
 
 ,
 
 
 Mudad
 
 
 ,
 
 
 Nitaqat
 
 
 ) and support Saudization initiatives.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull;
 
 
 Assist
 
 
 in drafting, reviewing, and updating HR policies and procedures.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 Employee Relations &amp; Support
 
 
 :
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Act as the first point of contact for employee HR inquiries.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Support performance review processes and employee engagement activities.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull;
 
 
 Assist
 
 
 with resolving day-to-day HR issues in a professional and confidential manner.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Support HR projects and initiatives as required by management
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 Expected Skills:
 
 
 
 &nbsp;
 
 
 
 
 
 Specific learned abilities or technical skills
 
 
 
 
 
 
 &bull;
 
 
 Strong knowledge of Saudi labor law and HR compliance requirements.
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 Proven experience in recruitment, onboarding, and HR operations.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Excellent communication and interpersonal skills.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Strong organizational skills with the ability to manage multiple priorities.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull;
 
 
 Proficiency
 
 
 in MS Office and familiarity with HR systems/HRIS.
 
 
 
 &nbsp;
 
 
 
 
 
 Preferable
 
 
 
 &nbsp;
 
 
 
 
 
 involvement in managing performance management, talent development processes
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 Expected Competencies:
 
 
 
 &nbsp;
 
 
 
 
 
 Values, behaviors &amp; attitude
 
 
 
 
 <ul>
 <li>
 
 
 Communicate with impact&nbsp;
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Project management
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Results driven
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Agility to adapt to changing requirements
 
 
 
 
 
 
 </li>
 </ul>
 
 
 Required Language Skills:
 
 
 
 &nbsp;
 
 
 
 
 
 Proficient in written and spoken English.
 
 
 Arabic.
 
 
 
 &nbsp;
 
 
 
 
 
 
 Minimum Education and Specific Qualification:
 
 
 
 &nbsp;
 
 
 
 
 
 Bachelor's degree in human resources, Business Administration, or related field.
 
 
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 Minimum years experience required
 
 
 <ul>
 <li>
 
 
 5-10 years of experience in HR generalist or talent acquisition roles, preferably in Saudi Arabia.
 
 
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 </li>
 </ul>
 
 Additional application instructions
 
 
 <ul>
 <li>
 
 NA
 
 </li>
 </ul>
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 25 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 
 
 Government Clearance Required?
 
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

HR Generalist (Talent Acquisition & HR Operations)

<div>Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Manager
Job Description &amp; Summary
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.
 
 
As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.
The Talent Acquisition Manager will be expected to develop and execute the Managed Services recruitment strategy &amp; manage all recruitment activities for PwC ME&rsquo;s Managed Services business.
<div>Roles and Responsibilities:
</div><div>Daily tasks and delivery expectation
Talent Acquisition &amp; Onboarding :
 
&bull; Manage the end-to-end recruitment cycle: job postings, sourcing, interviewing, selection, offers, and hiring.
 
&bull; Partner with hiring managers to understand workforce needs and deliver timely staffing solutions.
 
&bull; Conduct onboarding and orientation programs ensuring smooth integration of new hires.
 
&bull; Build a pipeline of qualified candidates through proactive sourcing and networking.
 
 
HR Operations :
 
&bull; Maintain employee records in compliance with company policy and Saudi labor regulations.
 
&bull; Administer leave management, benefits, and HRIS updates.
 
&bull; Ensure compliance with government platforms (GOSI, Qiwa , Mudad , Nitaqat ) and support Saudization initiatives.
 
&bull; Assist in drafting, reviewing, and updating HR policies and procedures.
 
 
Employee Relations &amp; Support :
 
&bull; Act as the first point of contact for employee HR inquiries.
 
&bull; Support performance review processes and employee engagement activities.
 
&bull; Assist with resolving day-to-day HR issues in a professional and confidential manner.
 
&bull; Support HR projects and initiatives as required by management
<div>Expected Skills:
</div><div>Specific learned abilities or technical skills
&bull; Strong knowledge of Saudi labor law and HR compliance requirements.
<div>Proven experience in recruitment, onboarding, and HR operations.
 
&bull; Excellent communication and interpersonal skills.
 
&bull; Strong organizational skills with the ability to manage multiple priorities.
 
&bull; Proficiency in MS Office and familiarity with HR systems/HRIS.
</div><div>Preferable
</div><div>involvement in managing performance management, talent development processes
<div>Expected Competencies:
</div><div>Values, behaviors &amp; attitude
<div><ul><li>Communicate with impact
</li></ul></div><div><ul><li>Project management
</li></ul></div><div><ul><li>Results driven
</li></ul></div><div><ul><li>Agility to adapt to changing requirements
</li></ul><div><div>Required Language Skills:
</div></div><div><div>Proficient in written and spoken English. Arabic.
<div><div>Minimum Education and Specific Qualification:
</div></div><div><div>Bachelor's degree in human resources, Business Administration, or related field. 
 
</div></div></div></div></div></div></div></div></div> 
Minimum years experience required
5-10 years of experience in HR generalist or talent acquisition roles, preferably in Saudi Arabia. 
<ul><li>
 
</li></ul>Additional application instructions
<ul><li>NA
</li></ul>Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 25 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date</div>

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