security support engineer - trainee Jobs in Al Khobar

security support engineer - trainee

technical support analyst Jobs in Al Khobar

technical support analyst

it support

JAL International Co. Ltd.

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  IT Support
 </p>
 <p>
  <strong>
   Work Location:
  </strong>
  Dhahran / Eastern Province
 </p>
 <p>
  <strong>
   Experience:
  </strong>
  Fresh Graduate &ndash; 1 Year
 </p>
 <p>
  <strong>
   Education Requirement:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree or Diploma in
   <strong>
    Information Technology, Computer Science, or related field.
   </strong>
  </li>
 </ul>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  The IT Support will assist in maintaining and troubleshooting the company&rsquo;s hardware, software, and network systems. The role is ideal for a motivated fresh graduate who is eager to gain practical experience in IT operations and end-user support within a corporate environment.
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provide first-level technical support to employees regarding hardware, software, and network issues.
  </li>
  <li>
   Install, configure, and maintain operating systems, applications, and peripheral devices.
  </li>
  <li>
   Monitor and ensure the smooth operation of network and internet connectivity.
  </li>
  <li>
   Troubleshoot basic IT incidents and escalate unresolved issues to senior IT staff.
  </li>
  <li>
   Maintain IT inventory records and assist in equipment setup for new employees.
  </li>
  <li>
   Support in updating antivirus, system patches, and backups as directed.
  </li>
  <li>
   Assist with user account creation and access management under supervision.
  </li>
  <li>
   Document technical issues and resolutions for future reference.
  </li>
 </ul>
 <p>
  <strong>
   Required Skills &amp; Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Basic knowledge of Windows and Microsoft Office environments.
  </li>
  <li>
   Understanding of networking fundamentals (LAN/WAN, IP, DNS, etc.).
  </li>
  <li>
   Strong communication and problem-solving skills.
  </li>
  <li>
   Ability to learn quickly and work as part of a team.
  </li>
  <li>
   Customer-service mindset with attention to detail.
  </li>
 </ul>
 <p>
  <strong>
   Preferred Certifications (Optional):
  </strong>
 </p>
 <ul>
  <li>
   CompTIA A+
  </li>
  <li>
   Microsoft Certified: Fundamentals (Azure / M365)
  </li>
  <li>
   Cisco CCNA (Entry Level)
  </li>
 </ul>
 <p>
 </p>
</div>


IT Support

ASMO

<div>
 <p>
  ASMO is a groundbreaking joint venture between DHL and Aramco. Inheriting DHL&rsquo;s logistics excellence and Aramco&rsquo;s extensive supply chain ecosystem, we are here to set a new benchmark and redefine the procurement and supply chain landscape, enabling growth. ASMO aims to be operational in 2025 and provide reliable end-to-end integrated procurement and supply chain services for companies across the industrial, energy, chemical, and petrochemical sectors. Our focus customers in the short term will be Saudi Aramco and its Affiliates. In the long term, all the industrial sectors within Saudi Arabia aim to reach the MENA region.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Objective:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Technical Support Analyst is responsible for providing technical assistance and support to end-users and ensuring the efficient operation of IT systems and services across ASMO. They diagnose and resolve technical issues, deliver timely solutions, and contribute to the overall user experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    General Responsibilities:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   The role holder will have knowledge of the rules, procedures and in some cases, the principles and practices within the IT Infrastructure discipline. They will be tasked with selectively extracting, verifying, and compiling objective and measurable data. In some instances, they may determine the course of action based on established principles and modify existing processes and methods.
  </li>
  <li>
   Provide technical support for hardware, software, and network-related issues.
  </li>
  <li>
   Develop the event categorization framework to qualify events and remediating actions.
  </li>
  <li>
   Diagnose and resolve user incidents and service requests within defined service level agreements.
  </li>
  <li>
   Install, configure, and maintain end-user devices, peripherals, and software applications in a standard and controlled manner.
  </li>
  <li>
   Define an end-to-end provisioning process facilitating automation wherever possible.
  </li>
  <li>
   Collaborate with IT teams to troubleshoot and resolve system and network issues.
  </li>
  <li>
   Document technical procedures, solutions, and knowledge base articles.
  </li>
  <li>
   Ensure accurate provisioning and metering of services and contribute to the continuous improvement of IT support processes and user satisfaction.
  </li>
  <li>
   Recommend training and development interventions for team members to build their capabilities.
  </li>
  <li>
   Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices to increase productivity and operational efficiency.
  </li>
  <li>
   Implement all relevant IT Solutions department&rsquo;s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner.
  </li>
  <li>
   Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Qualifications:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in computer science, information technology, or equivalent from a recognized and accredited university is required.
  </li>
  <li>
   Master&rsquo;s degree in computer science, information technology or equivalent from a recognized and accredited university is preferred.
  </li>
  <li>
   Relevant certifications in technical support or IT service management (e.g., HDI Desktop Support Technician, ITIL Foundation) preferred.
  </li>
  <li>
   Demonstrated proficiency in oral and written English.
  </li>
  <li>
   years&rsquo; experience in the same Field.
  </li>
 </ul>
</div>


Technical Support Analyst

Yokogawa

<div><div>Not just a job, but a career</div><div>
Yokogawa, award winner for &lsquo;Best Asset Monitoring Technology&rsquo; and &lsquo;Best Digital Twin Technology&rsquo; at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.</div><div></div><div>
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.</div><div></div><div>
About the Team<br>
Our 18,000 employees work in over 60 countries with one corporate mission, to &quot;co-innovate tomorrow&quot;. We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.</div><div></div><div>
RESPONSIBILITIES</div><div></div><ul><li>Application Software Development</li></ul><div></div><div>
Contribute to development of existing and new applications by carrying out straightforward, well-defined basic programming, design and coding activities under close supervision.</div><div></div><ul><li>Testing Information Technology (IT) Performance</li></ul><div></div><div>
Perform routine website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.</div><div></div><ul><li>Applications Software Maintenance</li></ul><div></div><div>
Monitor and identify software defects and suggest corrections for approval by more senior colleagues to maintain fully functioning applications software.</div><div></div><ul><li>Faults Diagnosis and Correction</li></ul><div></div><div>
Provide initial fault isolation and propose resolution for approval by more senior colleagues to limit and address issues promptly.</div><div></div><ul><li>Data Collection and Analysis</li></ul><div></div><div>
Extract relevant data from information provided by others, and input it into spreadsheets or standard formats.</div><div></div><ul><li>Technical Database Support</li></ul><div></div><div>
Monitor and report on distribution of database resources and provide physical modeling and design services to tune database applications for optimum performance.</div><div></div><ul><li>Personal Capability Building</li></ul><div></div><div>
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.</div><div></div><div>
Behavioral Competencies</div><div></div><ul><li>Tech Savvy</li></ul><div></div><div>
Anticipates and adopts innovations in business-building digital and technology applications. For example, makes effective use of the latest technologies required for success in the role; grasps the main terminology. Learns and adopts new technologies, although may require some time to master the changes.</div><div></div><ul><li>Collaborates</li></ul><div></div><div>
Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages &quot;us versus them&quot; thinking; shows appreciation for others' ideas and input.</div><div></div><ul><li>Manages Complexity</li></ul><div></div><div>
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, gathers basic information to understand a problem and find a solution. Seeks to understand and apply systematic problem-solving methods; distinguishes symptoms from underlying problems.</div><div></div><div>
Skills</div><div></div><ul><li>Action Planning</li></ul><div></div><div>
Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.</div><div></div><ul><li>IT Testing</li></ul><div></div><div>
Works with guidance (but not constant supervision) to ensure that IT applications meet required specifications by designing, executing and reporting on tests of systems and services.</div><div></div><ul><li>Assessment</li></ul><div></div><div>
Works with guidance (but not constant supervision) to analyze data from multiple sources to draw appropriate conclusions and make suitable recommendations.</div><div></div><ul><li>Computer Skills</li></ul><div></div><div>
Supports business processes with guidance but not constant supervision by understanding and effectively using standard office equipment and standard software packages.</div><div></div><ul><li>Data Collection and Analysis</li></ul><div></div><div>
Works under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making.</div><div></div><ul><li>IT Data Management</li></ul><div></div><div>
Works with guidance (but not constant supervision) to manage information throughout its lifecycle by designing and executing appropriate architectures, policies and practices.</div><div></div><ul><li>IT Support</li></ul><div></div><div>
Works with guidance (but not constant supervision) to monitor, diagnose and fix technological problems.</div><div></div><ul><li>Application Development</li></ul><div></div><div>
Works with guidance (but not constant supervision) to develop software using programming languages.</div><div></div><ul><li>Provides Technical Support</li></ul><div></div><div>
Works at an intermediate level to employ customer-oriented behaviors that help engineers connect with their customers in productive and efficient ways, creating positive, defining moments. Typically works with guidance.</div><div></div><ul><li>Service Into Sales</li></ul><div></div><div>
Works at an intermediate level to recognize sales opportunities during service interactions to enhance overall customer service. Typically works with guidance.</div><div></div><ul><li>Troubleshoots Technical Issues</li></ul><div></div><div>
Works at an intermediate level to employ a systematic process for solving technical issues by identifying the problem and selecting an appropriate solution. Typically works with guidance.</div><div></div><div>
Education</div><div></div><div>
Post-Secondary Non-Tertiary Education</div><div></div><div>
General Experience</div><div></div><div>
Basic experience of simple office / operational systems (4 to 6 months)</div><div></div><div>
Managerial Experience</div><div></div><div>
Very limited (0 to 3 months)</div><div></div><div>
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.</div><div></div><div>
Are you being referred to one of our roles? If so, ask your connection at Yokogawa<br>
about our Employee Referral process!</div></div>

SIS Trainee Engineer

AI CoE Trainee Engineer

Hitachi Energy

<div><p><b>Description</b>
</p><p><b>The opportunity</b></p><p></p><p>
To build and grow the Play a crucial role in assisting project managers and teams in the successful execution and completion of various projects. This role requires excellent organizational skills, strong communication abilities, and the capacity to manage multiple tasks simultaneously. The Project Support Specialist will be responsible for coordinating project schedules, maintaining documentation, tracking project progress, and ensuring that all project-related activities are carried out efficiently and effectively. Tracks departmental budgets and forecasts future budget needs. May plan and coordinate special events. May maintain and update the departmental website.</p><p></p><p><b>
How you&rsquo;ll make an impact</b></p><ul><li><p>
You will assist project managers in planning and executing project activities and maintain and update project documentation and records.</p></li><li><p>
You will coordinate project schedules and monitor deadlines and prepare and distribute project status reports and presentations.</p></li><li><p>
You will identify and communicate potential project risks and issues and support project meetings by preparing agendas, taking minutes, and following up on action items.</p></li><li><p>
You will collaborate with team members and stakeholders to ensure clear communication and alignment.</p></li><li><p>
You will coordinate between the team leader and Project managers for logging and following the NCRs on the system.</p></li><li><p>
You will coordinate with team leaders&amp; project s managers for projects executions and support the Projects Managers on their admin requests such<br>
as traveling and hotel related.</p></li><li><p>
You will support the training activity for the team and related administration task and preparing documentation and projects Reports editing reports,<br>
presentations, organization charts, correspondence, etc.</p></li><li><p>
You will Conducting analysis of plan versus actual project performance under the supervision of the Project Manager or Project Planning &amp; Controls Manager.</p></li><li><p>
You will be filing, organizing, and maintaining documents (physical and digital) and supporting invoices issue, submittal and acknowledgement.</p></li><li><p>
You will be preparing materials for and assisting in project reviews. Updating project (cost), monitoring, controlling, and releasing requests for invoices, based on instructions from the Project Manager and supporting training.</p></li><li><p>
You will manager by arrange a Training Material or Logistic files and facilities for training Supporting other function as required and assisting project and managers in planning, executing, and monitoring project progress.</p></li><li><p>
You will be maintaining project documentation, including plans, reports, and updates and scheduling and coordinating meetings, ensuring.</p></li><li><p>
You will Preparing and logging all NCR site related on the System.<br>
(SAP) as well following the closer of it assisting in the preparation of project presentations and meetings documentation with stakeholders and communication liaison between project team members and external parties.</p></li><li><p>
You will be tracking project timelines, milestones, and deadlines and organizing &amp; maintaining project files and records for easy retrieval and supporting the outlook of the budget monitoring processes and assisting with the operation manager the risk management.</p></li><li><p>
You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</p></li><li><p>
Living Hitachi Energy&rsquo;s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</p></li></ul><p></p><p><b>
Your background</b></p><ul><li><p>
A bachelor&rsquo;s degree in business administration, or diploma in Project Management, or related field is preferred.</p></li><li><p>
Minimum 2 experience in an administrative role or project support position is advantageous.</p></li><li><p>
Strong organizational and multitasking abilities and Microsoft Office skills (Word, Excel, PowerPoint) is preferred. As well Microsoft Planning tools.</p></li><li><p>
Proficiency in both spoken &amp; written English language is required.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><b>general inquiry form</b><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></h2><p></p><h2 class="jobSectionHeader"><b>
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></h2></div><p></p>

GIS I&C Supervisor

THIKRA PHONE LLC

<p>A leading <b>software solutions company</b> in <b>Dammam, Saudi Arabia</b> is seeking a qualified and experienced <b>IT Company Manager</b> to oversee operations, drive business growth, and lead a dynamic team in delivering high-quality software solutions.</p><p><b>Position Title:</b> IT Company Manager (Software Sales &amp; Operations)<br/><b>Location:</b> Dammam, Saudi Arabia<br/><b>Employment Type:</b> Full-time</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee daily company operations and ensure smooth business performance.</li><li>Develop and execute strategic and marketing plans to achieve company goals.</li><li>Lead and motivate sales, technical, and support teams to meet targets.</li><li>Build and maintain strong relationships with clients and business partners.</li><li>Monitor KPIs and prepare management performance reports.</li><li>Ensure quality and efficiency across all software and IT service operations.</li></ul><p><b>Requirements:</b></p><ul><li><b>Bachelor&rsquo;s degree</b> in Information Technology, Computer Science, Business Administration, or a related field (MBA preferred).</li><li><b>Minimum 7 years of experience</b> in IT management, software sales, or ERP solutions, with at least <b>3 years in a leadership role.</b></li><li>Strong understanding of <b>ERP systems, SaaS business models, CRM, and cloud technologies.</b></li><li>Proven experience in <b>managing teams, budgets, and business operations.</b></li><li>Excellent <b>strategic planning, negotiation, and problem-solving skills.</b></li><li>Strong <b>communication and leadership abilities</b> with a results-driven mindset.</li><li>Proficiency in English is required; Arabic is an added advantage.</li><li>Preferably familiar with the <b>Saudi IT market</b> and local business environment.</li><li>Develop and implement strategic plans to expand market share and increase revenue.</li><li>Oversee software sales activities, project management, and client support operations.</li><li>Lead and guide sales, development, and support teams toward achieving performance goals.</li><li>Identify new business opportunities, partnerships, and technology trends.</li><li>Ensure timely and high-quality delivery of software and IT solutions.</li><li>Prepare performance and financial reports for executive management.</li><li>Represent the company in client meetings, exhibitions, and industry events.</li></ul><p>Job Type: Full-time</p>

IT Company Manager (Software Sales & Operations)

<div><p>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.</p><p></p><p>
This Position reports to:</p>
Senior Engineering Manager<p></p><p><br>
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world</p><p></p><p>
The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division&rsquo;s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.</p><p></p><p>
In this role, you will have the opportunity to support engineering activities in all types of project<br>
sizes and complexities, under the supervision of senior engineers. Each day, you will complete<br>
the tasks cost-effectively and in accordance with contract specifications, quality standards,<br>
safety requirements, and cybersecurity policies and standards. You will also showcase your<br>
expertise by collecting data and supporting production of the engineering design.</p><p><br>
This Position reports to:<br>
<b>Senior Engineering Manager</b></p><p><br>
We value people from different backgrounds. Could this be your story? Apply today or visit careers.abb to read more about us and learn about the impact of our solutions across the globe.</p><p></p><ul><li><b>Engineering and Design Support</b></li><li><b>Performs basic survey work, standard automation engineering, analysis, and basic design tasks.</b></li><li><b>Collect data and support engineering design production.</b></li><li><b>Exercises judgement on limited details of work and on application of standard methods &amp; prepare relevant documentation.</b></li><li><b>Assists in preparing proposal / presentation of engineering projects / programs (provision of bills of materials, estimated engineering hours, etc.).</b></li></ul><ul><li><b>Process Control and Application Development</b></li><li><b>Work in graphic / application engineering development in DCS.</b></li><li><b>Program, implement, test and document process control applications.</b></li><li><b>Ability to understand control narratives, P&amp;ID&rsquo;s.</b></li></ul><p></p><ul><li><b>Collaboration and Communication</b></li><li><b>Supporting communication pertaining to specific assignments in meetings.</b></li><li><b>Participate in workshops related to engineering, design, tools and processes.</b></li></ul><p></p><ul><li><b>Documentation and Judgment</b></li><li><b>Exercises judgement on limited details of work and on application of standard methods &amp; prepare relevant documentation.</b></li><li><b>Assists in preparing proposal / presentation of engineering projects / programs (provision of bills of materials, estimated engineering hours, etc.).</b></li></ul><h2 class="jobSectionHeader"><b>
Our Team Dynamics</b></h2><p>
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.</p><h2 class="jobSectionHeader"><b>
Qualifications for the Role</b></h2><ul><li><i>
Educational Background</i></li><li>
Bachelor's Degree in Instrumentation Engineering, Electronics &amp; Communications, Electrical Engineering.</li><li><i>
Professional Experience</i></li><li>
Control Systems Experience: 3&ndash;5 years of experience with control systems.</li><li>
ABB systems experience will be an advantage.</li><li><i>
Personal Attributes</i></li><li>
Must be a team player, self-motivated, quick learner, adaptable and flexible.</li><li><i>
Travel Flexibility</i></li><li>
Willingness to travel &amp; work at sites as and when required.</li><li>
Willingness to travel domestic / overseas based on project need.</li></ul><p></p><p>
We empower you to take the lead, share bold ideas, and shape real outcomes. You&rsquo;ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn&rsquo;t just matter, it moves things forward</p><h2 class="jobSectionHeader"><b>
Benefits
</b></h2><p>We invest in our people with benefits that go beyond the basics because your future matters.</p><h2 class="jobSectionHeader"><b>
More about us
</b></h2><p>Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.</p><p></p><p>
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</p></div>

Project Engineer - Automation

Explore 310+ It support in Al Khobar this October. Find roles across top companies and apply now to boost your career.