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it support specialist

Cendyn

<div>
 
 Job Purpose
 
 
 
 The Support Specialist is responsible for responding to and resolving client inquiries and support requests via ticketing systems, assisting with content integration on websites, performing basic web modifications, and coordinating with internal teams.
 
 
 
 Job Responsibilities
 
 
 
 Essential Functions:
 
 
 <ul>
 <li>
 Manage client support tickets through systems such as Zendesk: receive, process, prioritize, and follow up
 </li>
 <li>
 Analyze client needs and offer appropriate, tailored solutions
 </li>
 <li>
 Integrate and update content (text, images, videos) into the CMS
 </li>
 <li>
 Perform basic web updates using HTML, CSS/Sass, and JavaScript
 </li>
 <li>
 Assist with third-party widget or API integrations
 </li>
 <li>
 Collaborate with senior developers for complex implementations
 </li>
 <li>
 Conduct training and demos on the CMS for team members, partners, or clients
 </li>
 <li>
 Review and test websites before launch to ensure quality and functionality
 </li>
 <li>
 Support website go-live procedures and monitor post-launch performance
 </li>
 <li>
 Perform basic DNS configuration tasks (e.g., A, CNAME, TXT, MX records) and assist in troubleshooting domain-related issues
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 Required Education and Experience:
 
 
 <ul>
 <li>
 Associate degree or equivalent training in web, digital communication, or technical support or any equivalent relevant business knowledge
 </li>
 <li>
 Experience working with CMS platforms and support ticket systems (e.g., Zendesk, JIRA)
 </li>
 <li>
 Knowledge of HTML, CSS/Sass, and JavaScript basics
 </li>
 <li>
 Understanding of SEO fundamentals and website performance best practices
 </li>
 <li>
 Strong written communication skills in French and English (additional language skills a plus)
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving abilities
 </li>
 <li>
 Excellent time management and prioritization skills
 </li>
 <li>
 Ability to work independently and collaboratively in a team setting
 </li>
 <li>
 High attention to detail and organizational skills
 </li>
 <li>
 Adaptability in a dynamic work environment
 </li>
 <li>
 Strong interpersonal skills and customer-oriented mindset
 </li>
 <li>
 Effective communicator across verbal, written, and visual channels
 </li>
 <li>
 Basic understanding of DNS configuration and troubleshooting
 
 
 </li>
 </ul>
 
 Work Timings
 
 
 
 This is a full-time position. Days and hours of work are Monday through Friday, and should be flexible to support different time zones ranging between 12 PM IST to 9 PM IST, Work schedule may include evening hours or weekends due to client needs per manager instructions This role will be working in Hybrid Mode and will require at least 2 days&rsquo; work from office at Hyderabad. Occasional evening and weekend work may be expected in case of job-related emergencies or client needs.
 
 
 
 EEO Statement
 
 
 
 Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn&rsquo;s employees to perform their job duties may result in discipline up to and including discharge.
 
 
 
 Other Duties
 
 
 
 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
</div>

Support Specialist

Roche

<div>
 At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
 
 
 The Position
 
 
 
 Procurement Specialist - Research &amp; Development
 
 
 
 
 Roche India &ndash; Roche Services &amp; Solutions
 
 
 
 
 Hyderabad
 
 
 
 A healthier future. It&rsquo;s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
 
 
 That&rsquo;s what makes us Roche.
 
 
 Roche has defined an exciting 10-year ambition plan, requiring us to adapt and transform to our evolving ecosystem and challenges ahead of us. We have redesigned our Global Procurement (GP) organization to ensure we can succeed in this new environment and deliver on our mission for patients by building new capabilities and creating a more agile organization. Our goal is to improve our ability to deliver on our vision to &ldquo;accelerate Roche&rsquo;s goal to bring innovative solutions to patients quickly and efficiently through business and supplier partnerships.&rdquo; If you are excited about driving this change and catalyzing the future in the R&amp;D procurement capability, the Procurement Specialist - Clinical role is for you.
 
 
 
 What is the Delivery capability?
 
 
 
 The Delivery capability covers the core procurement activities from category management, strategic and operational sourcing, supplier management, content strategy definition, and execution. The Delivery capability comprises many communities grouping categories of the same value chain or having commonality. The communities are key enablers of strong category expertise while allowing flexibility in the procurement delivery response to the evolving needs of our customers.
 
 
 This position is part of the Indirect Procurement Delivery team reporting into the Procurement Delivery Operations Lead - R&amp;D.
 
 
 
 Are you wondering what is in it for you?
 
 
 
 Are you interested in further developing and leveraging your market knowledge, business partnering, and influencing skills? Here is why we think the Procurement Specialist - Clinical role is a fantastic job to consider!
 
 
 As a
 
 Procurement Specialist,
 
 you will work in a dynamic global environment where you bring analytical thinking, planning, execution, and focus to the procurement sourcing and delivery capability area. Thanks to your strong problem-solving and core procurement skills, you will effectively collaborate with internal procurement (customer relationship management, contracting, solutions, etc.) and business stakeholders to translate business needs into sourcing, spend management activities, and content enhancement. Based on your general procurement and commodity expertise, you ensure the effective and efficient delivery of core procurement services and continuous improvement of automation and content availability.
 
 
 You will work closely with team members to support customer demand, improve the customer buying experience, deliver on day-to-day operational activities, and provide capacity and expertise to provide productivity and other customer-oriented projects/solutions.
 
 
 
 Your Opportunity:
 
 
 
 Your successful performance and contribution depend on the full embodiment and demonstration of core mindsets and behaviors, including an entrepreneurial spirit, enterprise thinking, inclusive collaboration, and desire for continuous learning that underpin our culture and ways of working.
 
 
 As a
 
 Procurement Specialist,
 
 you will play a variety of roles according to your experience, knowledge, and the general business/team requirements, such as:
 
 
 <ul>
 <li>
 Sourcing and category subject matter specialist conducting market and internal analysis to develop and implement strategies and tactical plans for Roche to source and negotiate for third-party goods and services that satisfy stakeholder requirements
 </li>
 <li>
 Procurement practitioner delivering and executing sourcing strategies by leveraging spend, category know-how, robust sourcing, negotiation, contracting, supplier management, and project management skills to achieve objectives and key results
 </li>
 <li>
 Content and automation advocate translating sourcing outcomes and opportunities into content and automated buying channels that improve business adoption, satisfaction, and overall efficiency
 
 
 </li>
 </ul>
 You will work within the broader team and GP networks and squads to determine the various roles needed to deliver project and foundational work.
 
 
 
 Who you are:
 
 
 
 You bring the following capabilities, mindset, and behaviors:
 
 
 <ul>
 <li>
 You hold a university degree, with a business degree preferable. You also have 3+ years of experience in sourcing, contracting, operational efficiency projects, or relevant commodity experience, preferably in the Pharmaceutical industry
 </li>
 <li>
 Knowledge in the Clinical Development and/or Clinical Technologies area (e.g. IxRS, Patient recruitment, Patient questionnaires, licensing etc.)
 </li>
 <li>
 The ability to explain general capability area information to others or collect/translate moderate complexity stakeholder requirements in straightforward situations
 </li>
 <li>
 Knowledgeable in procurement systems and operational processes, such as contracting, e-Sourcing, and spot buying is desired
 </li>
 <li>
 Proven capability in negotiating project budgets and contracts
 </li>
 <li>
 You have knowledge and experience in supplier management, contract negotiations, cost optimization, market research &amp; analysis in R&amp;D categories, and understand the related R&amp;D regulations (e.g. GCP)
 </li>
 <li>
 You have skills in project management
 </li>
 <li>
 Business level fluency in English
 
 
 </li>
 </ul>
 
 
 Mindset &amp; Behaviors
 
 
 
 
 <ul>
 <li>
 You strive to act as an enterprise thinker and leverage knowledge and expertise to create solutions for business customers by proactively fostering collaboration, including across the procurement network
 </li>
 <li>
 You are action-oriented and can make decisions and influence others to do the same; you repurpose work and ideas in favor of starting from scratch
 </li>
 <li>
 You demonstrate curiosity, active listening, and a willingness to experiment and test new ideas when appropriate, focusing on continuous learning and improvement
 </li>
 <li>
 You work with colleagues across procurement, business, and the broader Roche organization to broaden knowledge and expertise, better understand customer needs, and connect the dots
 </li>
 <li>
 You are open-minded and inclusive, generously sharing ideas and knowledge while being receptive to ideas and feedback from others
 
 
 </li>
 </ul>
 Who we are
 
 
 A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
 
 
 Let&rsquo;s build a healthier future, together.
 
 
 
 Roche is an Equal Opportunity Employer.
 
</div>

Procurement Specialist

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Assistant Manager &ndash; Learning Insights Team
 
 
 
 Are you somebody who enjoys managing multiple challenging projects simultaneously, by exhibiting agility, accountability, and compacted project management skills? Do you also have analytical ability and love to read reports to be able to make proposal for bringing in efficiency? Also, are you an avid people manager and come with vast experience of managing a team of experts?
 
 
 Then, here is an opportunity for you at The Learning Operations Team in the US India Office for creating an impact in the space of Reporting Specialist Group for Learning interventions.
 
 
 At Deloitte, you&rsquo;ll gain exposure to a variety of industries and business models, helping your career growth and professional development.
 
 
 
 Work you&rsquo;ll do
 
 
 
 Provide support to the US/USI L&amp;D Clients, with regards to Recommending, Planning, and executing projects around reporting transition and automation. Some of the primary responsibilities include but not limited to,
 
 
 <ul>
 <li>
 As an Assistant Manager in Learning Insights Team, you will be primarily invested in driving conversations with US &amp; USI clients with a consultative mindset to be able to understand the complex business pain areas and provide a solution
 </li>
 <li>
 Manage a group reporting expert and tap on the available skills to build and deliver solutions
 </li>
 <li>
 </li>
 <li>
 Agile in project management aspect to deliver best client experience
 </li>
 <li>
 Provide insights to leadership on team performance, plan for contingencies
 </li>
 <li>
 Team performance management, engagement management, people management
 </li>
 <li>
 Conduct effective 1:1 session with team members to provide feedback and keep
 </li>
 <li>
 them motivated
 </li>
 <li>
 </li>
 <li>
 Ensure positive environment in team
 </li>
 <li>
 Mentor/guide future leaders and team members towards career aspirations and goals
 </li>
 <li>
 Contribution and Involvement in Firm/Team initiatives
 </li>
 <li>
 Continues collaboration effort towards common business goal
 </li>
 <li>
 </li>
 <li>
 Manage escalations, process concerns
 
 
 </li>
 </ul>
 
 The team
 
 
 
 At Deloitte, our team culture is collaborative and encourages team members to take initiatives and seek on-the-job learning opportunities. Our Learning Operations professionals are committed to providing Quality of Service and ensuring satisfaction of the clients by resolving their requests promptly.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Graduate/MBA/Post-Graduate
 </li>
 <li>
 8-12 years of relevant experience in a People and Project Management preferably in the space of Reporting &amp; Analytics environment
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 Must have excellent verbal and written communication skills
 </li>
 <li>
 </li>
 <li>
 Should have knowledge of email etiquette
 </li>
 <li>
 Should have advance knowledge of excel and should be able to analyze data
 </li>
 <li>
 Should have intermediate to advanced knowledge of creating MS PowerPoint
 </li>
 <li>
 presentations and leadership ready dashboards
 </li>
 <li>
 </li>
 <li>
 Should have ability to team with others
 </li>
 <li>
 </li>
 <li>
 Should be able to prioritize time and tasks
 </li>
 <li>
 Should have experience Managing teams of 8+ including performance management,
 </li>
 <li>
 conducting 1:1, mentoring
 </li>
 <li>
 Hands-on experience of advanced reporting tools &amp; technologies like Tableau, Power BI, Power Query, Advanced Excel etc.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Should have a good understanding of Learning environments and processes
 </li>
 <li>
 Understanding of learning systems and processes
 </li>
 <li>
 </li>
 <li>
 Should have the ability to interact well with internal clients and provide strategic solutions to issues
 </li>
 <li>
 Experience working with US or Global stakeholders
 
 
 </li>
 </ul>
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 311747
</div>

Assistant Manager - Learning Operations(Learning Insights)- Hyderabad

People Tech Group Inc

<div>
 
 
 Job Description &ndash; Project Manager (IT Application Operations) / IT Support Manager
 
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking a highly skilled Manager with experience in IT Application Operations and Support Modernization to lead a strategic engagement for one of our premium customers. The role involves planning, coordinating, and executing modernization initiatives across application support (L1/L2), infrastructure, and integration layers. The PM will serve as the bridge between customer stakeholders, support teams, and vendors to ensure smooth operations and continuous improvement.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Program Management &amp; Governance
 
 </li>
 <li>
 Lead the end-to-end execution of the IT Application Operations modernization initiative.
 </li>
 <li>
 Establish governance frameworks, define KPIs/SLAs, and track performance of support teams.
 </li>
 <li>
 Drive adoption of standard operating procedures (SOPs), playbooks, and escalation models.
 </li>
 <li>
 
 Operations Management
 
 </li>
 <li>
 Oversee daily support operations for critical applications (using Advanced design tools, digital web and desktop application hosted on-prem/on-cloud).
 </li>
 <li>
 Ensure robust incident, problem, and change management processes are followed.
 </li>
 <li>
 Monitor recurring issues, perform root cause analysis, and ensure preventive actions.
 </li>
 <li>
 
 Stakeholder &amp; Customer Engagement
 
 </li>
 <li>
 Act as the primary point of contact for customer stakeholders (engineering, IT, business teams).
 </li>
 <li>
 Manage communication between internal L1/L2 support teams, infra teams, and tool vendors (Support central, Rally etc., MS Teams).
 </li>
 <li>
 
 Modernization &amp; Continuous Improvement
 
 </li>
 <li>
 Identify and implement automation opportunities (monitoring, ticket triage, knowledge base).
 </li>
 <li>
 Streamline support through knowledge management, self-service portals, and AI-assisted tools.
 </li>
 <li>
 Introduce dashboards/metrics for proactive monitoring and executive reporting.
 </li>
 <li>
 Benchmark current support model and implement best practices for IT Ops maturity.
 </li>
 <li>
 
 Team Leadership
 
 </li>
 <li>
 Coordinate cross-functional support teams (L1, L2, Infra, Security, Vendor).
 </li>
 <li>
 Mentor support leads and ensure teams are aligned to modernization goals.
 </li>
 <li>
 Drive resource planning, training needs assessment, and capability uplift.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 10+ years of IT experience with at least 5+ years in IT Application Operations / Application Support management.
 </li>
 <li>
 Strong project/program management background with proven ability to drive modernization or transformation projects.
 </li>
 <li>
 Familiarity with enterprise application operations.
 </li>
 <li>
 Experience in incident, problem, and change management frameworks (ITIL/ITSM).
 </li>
 <li>
 Exposure to infrastructure operations (servers, storage, license servers) and application monitoring tools.
 </li>
 <li>
 Strong understanding of integration challenges (APIs, ERP/PLM connectivity, data workflows).
 </li>
 <li>
 Experience working with aerospace, manufacturing, or engineering domains is highly desirable.
 </li>
 <li>
 Excellent stakeholder management, communication, and vendor coordination skills.
 </li>
 <li>
 Ability to analyze support data and drive continuous improvements with measurable outcomes.
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Background in DevOps/SRE practices applied to IT Ops modernization.
 </li>
 <li>
 Experience implementing automation in application support (AI/ML ticket classification, chatbots, RPA).
 </li>
 <li>
 Familiarity with regulatory and compliance frameworks (ITAR, FAA, EASA).
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Certifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, related field, or sufficient experience in executing such engagements.
 </li>
 <li>
 PMP, PRINCE2, or SAFe Agile certification preferred.
 </li>
 <li>
 ITIL certification (Foundation or higher) strongly preferred.
 </li>
 </ul>
 
 
</div>

Information Technology Support Manager

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Talent Acquisition Specialist CareerLevel:
 
 AssistantManager
 
 
 At Deloitte, we are known for being a standard of excellence and our employees are the driversbehind. As part of thisroleyouwillbeentrustedwithhiringprofessionalsexcellingintheirrespectivefieldstomatchtheneedsof our business and our talent legacy of hiring the best and the brightest. Your role will allow you to source across organizations which are industry leaders and help individuals develop their careers by introducing them to the Deloitte brand.
 
 
 
 WhatYouWill Do:
 
 
 
 Asanindividualcontributor youwillmakeyourimpactintheorganizationby supportingtherecruitingprogramfor the USI firm in the following ways:
 
 
 Recruitment
 
 
 <ul>
 <li>
 Manageexperiencedhireinterviewprocessincludingsourcingandscreeningresumes,selectingcandidatesfor interview, conducting interview kick-offs and debrief sessions, negotiate offers, managing offer approval process, extending offers and rejecting candidates.
 </li>
 <li>
 Fulfillingorder Demand asperassigned targets
 </li>
 <li>
 Participation in drivingnewandinnovativemethodsforbrand awareness.
 </li>
 <li>
 Handlingcommunicationswithintheteamandaidinginpreparingschedulesforrecruitmentactivitiesandtheir execution.
 </li>
 <li>
 Prepareinterviewersforinterviews,transitioningrelevantcandidate-specificinformation Verballyextendoffers of employment and leverage on manager for guidance around complex negotiations.
 </li>
 <li>
 Plan,conductandparticipateinpost-offerpursuitactivities(e.g.,communications,officevisits,answering questions)
 </li>
 <li>
 Managerecruitingmetrics,pursueconsciouscost-containmenteffortsinrecruitinganddiversity sourcing.
 
 
 </li>
 </ul>
 Managing Relationships
 
 
 <ul>
 <li>
 Manageongoingcandidaterelationship,allthroughthehiringlife cycle
 </li>
 <li>
 Continuously build and strengthen relationships with internal stakeholders
 </li>
 <li>
 Partner with the business and actas an advisor, creatingsynergy and agility of decision-makingfor adaptation of recruitment processes in accordance to business needs and realities
 </li>
 <li>
 PartnerwithCoreTalentServices(CTS)Sourcingresourcestoutilizesourcingchannelstobuildpipeline through both active and passive candidates and achieve required hiring demand and productivity targets
 </li>
 <li>
 Toprovideexemplarycandidate experience
 </li>
 <li>
 Networkwithinthemarketplacetounderstandcompetitivelandscapeandcompensation practices
 
 
 </li>
 </ul>
 Analytics
 
 
 <ul>
 <li>
 Maintaintimelyandaccuratedataintheapplicanttracking system
 </li>
 <li>
 Leveraginganalyticsforidentifyingandcorrectinglagswithinthecurrentrecruitment processes
 </li>
 <li>
 Utilizinganalyticstoidentifynewpotentialmarketsforsourcingof candidates
 
 
 </li>
 </ul>
 
 The team
 
 
 
 Talent team offers HR solutions by tapping into the different aspects of HR policies, to ensure every professional&rsquo;s engagement with the organization is meaningful. It is structured into five major organizations: Talent Acquisition, TalentDelivery,TalentDevelopment,TalentSpecialtiesandTalentOperations.AspartoftheTalentAcquisitionteam, you will work with our business leaders to develop, implement and execute successful recruiting programs and effective reporting and analytics.
 
 
 
 Qualifications:
 
 
 
 Required:
 
 
 <ul>
 <li>
 Education:MBAorEquivalent Degree
 </li>
 <li>
 ExperienceRequired:6to9 Years
 
 
 </li>
 </ul>
 Must Have skills:
 
 
 <ul>
 <li>
 Client focus andcommitment tocontinuousimprovement;abilitytoproactively networkandestablish effective working relationships
 </li>
 <li>
 Strong Sourcing &ndash; Market Research skills and Market Understanding
 </li>
 <li>
 Strong Reporting &amp; Analytics Skills
 </li>
 <li>
 Presentation &amp; Storyboarding Skill
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Dealwithambiguoussituationswithcomposureandprofessionalismandefficientresource management
 </li>
 <li>
 Goodknowledgeoftechnologytrends,compensationand benefits
 </li>
 <li>
 Strong marketing, brand building and negotiation skills
 </li>
 <li>
 Attentiontodetailandensuring accuracy
 
 
 </li>
 </ul>
 
 Location
 
 : Hyderabad
 
 
 
 ShiftTimings
 
 :9Am&ndash;6 Pm
 
 
 
 Howyou&rsquo;ll Grow
 
 
 
 AtDeloitte,we&rsquo;veinvested agreatdealto createa rich environmentin which ourprofessionalscan grow.Wewant all our people to develop in theirownway,playing to theirownstrengthsas theyhone their leadershipskills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities&mdash; including exposure to leaders, sponsors, coaches, and challenging assignments&mdash;to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world- classlearningCenterintheHyderabadofficesisanextensionoftheDeloitteUniversity (DU)inWestlake,Texas,and represents a tangible symbol of our commitment to our people&rsquo;s growth and development. Explore DU: The Leadership Center in India
 
 
 
 Benefits
 
 
 
 AtDeloitte,weknowthatgreatpeoplemakeagreatorganization.Wevalueourpeopleandofferemployeesabroad range of benefits. Learn more about what working at Deloitte can mean for you.
 
 
 
 Deloitte&rsquo;s culture
 
 
 
 Ourpositiveandsupportivecultureencouragesourpeopletodotheirbestworkeveryday.Wecelebrateindividuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered,confident, and aware.Weoffer well-beingprograms and arecontinuously lookingfornewways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, andwhere our people exceland lead healthy, happy lives. Learn more about Life at Deloitte.
 
 
 
 Corporate citizenship
 
 
 
 Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.We believe thatbusiness has the power to inspire and transform.Wefocuson education,giving,skill-based volunteerism,and leadership to help drivepositivesocial impact in our communities. Learn more about Deloitte&rsquo;s impact on the world.
 
 
 
 Disclaimer:
 
 Pleasenotethatthisjobdescriptionissubjecttochangebasedonthebusiness/projectrequirementsand at the discretion of management.
 
 
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 301440
</div>

Talent Acquisition - Business Recruiting - Assistant Manager - Hyderabad

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 Experience in problem solving, review or assessment with digital content.
 </li>
 <li>
 Experience with data analysis and spreadsheet software.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience with international issues including freedom of expression, online controversial content, cyber crime, etc.
 </li>
 <li>
 Experience with SQL and spreadsheets.
 </li>
 <li>
 Experience in content policy, anti-abuse, and reviewing online content with identifying abuse trends or working in news or policy.
 </li>
 <li>
 Excellent business judgment, collaboration, communication and investigative skills with using data to drive strategy and business actions.
 </li>
 <li>
 Excellent attention to detail with time management and organization skills.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 Fast-paced, dynamic, and proactive, YouTube&rsquo;s Trust and Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust and Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
 
 
 In this role, you will ensure we deliver performance goals for escalations of questionable content. You will manage the response to these escalations globally and use a variety of tools, communications, and facilitation methods to ensure issues are triaged and the right stakeholders are involved in resolution. You will also help test new processes, systems, and infrastructure to manage escalations, while also contributing input. You will work with data around incidents and search for trends, impact, and possible improvements. You will review graphic, controversial, and offensive video content in line with YouTube&rsquo;s Community Guidelines.
 
 
 At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun &mdash; and we do it all together.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Review violative and controversial video content which may include graphic or violent content in line with YouTube&rsquo;s Community Guidelines.
 </li>
 <li>
 Enforce YouTube&rsquo;s content policies and ensure quality policy enforcement, as part of the Hyderabad Content Specialist team.
 </li>
 <li>
 Manage escalations in the content policy space while ensuring quality enforcement and written communication and policy analysis.
 </li>
 <li>
 Provide insights from content review that drives future Policy and Enforcement Operations improvements.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Content Specialist, YouTube Trust and Safety

NxtWave

<div>
 
 
 
 Watch now
 
 
 
 
 Graphic Designer &ndash; PPT Specialist
 
 
 
 
 
 
 About NxtWave
 
 
 
 
 
 
 We&rsquo;re on a mission to create the next million software engineers!
 
 
 NxtWave is one of India's fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs.
 
 
 
 
 
 Founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur), NxtWave raised
 
 ₹275
 
 crore led by Greater Pacific Capital, a leading international private equity firm, in February 2023. The startup is also backed by
 
 Orios Ventures, Better Capital, and marquee angels,
 
 including founders of some of India&rsquo;s unicorns.
 
 
 
 
 
 NxtWave is an official partner for NSDC, under the Ministry of Skill Development &amp; Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and Industry, Govt. of India, and Startup India. The startup has received accolades as
 
 &lsquo;The Greatest Brand in Education&rsquo;
 
 in a research-based listing by URS Media, a leading international media house.
 
 
 By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention, and greater outcomes.
 
 
 
 
 
 NxtWave now has paid subscribers from
 
 450
 
 + districts across India. In just 2 years, CCBP 4.0 learners have been hired by
 
 1500
 
 + companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more.
 
 
 
 
 
 Scale at which we operate on the tech level (as on February 2023)
 
 <ul>
 <li>
 
 370 Cr+
 
 learning minutes spent
 </li>
 <li>
 
 69 Cr+
 
 Code Runs
 </li>
 <li>
 
 4.2 Bn+
 
 API Requests Handled by our servers
 </li>
 </ul>
 
 Know more about NxtWave: https://www.ccbp.in
 
 
 Read more about us in the news -
 
 Economic Times
 
 |
 
 CNBC
 
 |
 
 Yourstory
 
 |
 
 VCCircle
 
 
 
 
 Why NxtWave
 
 
 <ul>
 <li>
 Get a front-row seat in a high-growth, fast-paced startup.
 </li>
 <li>
 Impact millions of lives and develop role models in every nook and corner of the country.
 </li>
 <li>
 Work with super-motivated individuals and become part of a dedicated team that is on a mission to transform India.
 </li>
 <li>
 High transparency in decision-making.
 </li>
 <li>
 Great culture that continuously empowers you to grow in your career.
 </li>
 <li>
 Freedom to experiment and learn from mistakes.
 </li>
 </ul>
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Design high-impact, visually engaging presentations in
 
 Google Slides
 
 and
 
 Figma
 
 , ensuring alignment with brand guidelines.
 </li>
 <li>
 Translate complex ideas and data into clear visual stories using charts, infographics, and iconography.
 </li>
 <li>
 Work closely with leadership, marketing, product, and sales teams to understand content goals and deliver polished decks.
 </li>
 <li>
 Create and maintain a scalable design system for presentations, including reusable templates, slide libraries, and asset kits.
 </li>
 <li>
 Provide creative input and design recommendations to enhance storytelling across various formats (decks, docs, digital collateral).
 </li>
 <li>
 Uphold brand consistency while pushing creative boundaries where appropriate.
 </li>
 </ul>
 
 
 Minimum Qualifications
 
 
 
 
 
 <ul>
 <li>
 2-4 years of experience in visual or communication design, preferably with a focus on presentations or storytelling.
 </li>
 <li>
 Strong proficiency in
 
 Figma
 
 and
 
 Google Slides
 
 .
 </li>
 <li>
 Excellent sense of layout, hierarchy, typography, and visual balance.
 </li>
 <li>
 Experience working with stakeholders to understand messaging and translate it visually.
 </li>
 <li>
 Ability to design clean, modern templates and systems for scale.
 </li>
 <li>
 Strong attention to detail, with a knack for refining and polishing visuals.
 </li>
 <li>
 Excellent time management and ability to meet deadlines.
 </li>
 </ul>
 
 
 Job Overview
 
 
 
 
 
 <ul>
 <li>
 Location:
 
 Hyderabad
 
 </li>
 <li>
 Job Type:
 
 Full-Time
 
 </li>
 <li>
 Work:
 
 Office
 
 </li>
 <li>
 Working Days:
 
 5-Day Week
 
 </li>
 </ul>
</div>

Power Point Presentation Specialist

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