account manager (ecommerce) Jobs in Delhi India

account manager (ecommerce)

buyer relationship manager Jobs in Delhi India

buyer relationship manager

inside account executive Jobs in Delhi India

inside account executive

key account manager - automotive Jobs in Delhi India

key account manager - automotive

key account manager(ncr) Jobs in Delhi India

key account manager(ncr)

key account manager automotive

Sika

<div>
 
 Company Description
 
 
 
 Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 101 countries around the world and manufactures in over 300 factories. Its more than 27,500 employees generated annual sales of CHF 11.7 billion in 2024.
 
 
 
 Job Description
 
 
 
 
 Title :
 
 Key Account Manager - Automotive
 
 
 
 Department:
 
 Automotive &amp; Industry
 
 
 
 Location :
 
 Delhi
 
 
 
 Reports To :
 
 Business Head - Automotive
 
 
 
 Company Profile
 
 
 
 Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.
 
 
 In the Automotive &amp; Industry sector, it delivers innovative solutions to the world&rsquo;s leading manufacturers and service providers in automotive OEM, commercial vehicles, automotive aftermarket, marine vessels, renewable energy, sandwich panels, industrial equipment, HVAC, home and commercial appliances, modular building, facades and fenestration. Sika India services direct customers and distributors and stay close to them via the central sales &amp; marketing office in Pune, and a pan India sales team presence.
 
 
 
 Broad Functions And Purpose Of Position
 
 
 
 Key Account Manager Automotive is tasked with maximizing revenue, material margin, and increased customer penetration with selective Automotive OEMs. He/she must deeply understand customer needs, products, and applications to devise effective sales strategies, identify new opportunities, forge strategic partnerships, and drive sales growth. The primary focus is on developing new business opportunities while also managing existing businesses, offering technical and commercial support to drive sales growth.
 
 
 
 Duties And Responsibilities
 
 
 
 
 Client Relationship Management
 
 
 
 <ul>
 <li>
 Build and maintain strong, long-term relationship with key accounts
 </li>
 <li>
 Act as primary point of contact between the key account and internal teams
 </li>
 <li>
 Understand key account needs and objectives deeply
 
 
 </li>
 </ul>
 
 Strategic Account Planning
 
 
 
 <ul>
 <li>
 Develop and execute customized account plans aligned with customer&rsquo;s and company&rsquo;s business goals
 </li>
 <li>
 Drive revenue growth through new business acquisition, partnerships, and market expansion.
 
 
 </li>
 </ul>
 
 Forecasting and Reporting
 
 
 
 <ul>
 <li>
 Provide accurate sales forecasts and activity reports for key accounts.
 </li>
 <li>
 Track key account metrics (revenue, satisfaction, engagement)
 
 
 </li>
 </ul>
 
 Sales &amp; Revenue Growth
 
 
 
 <ul>
 <li>
 Achieve sales targets and KPIs related to key accounts
 </li>
 <li>
 Secure new RFQs and managing them together with Business Head &ndash; Automotive, Program Manager and responsible cross functional team.
 </li>
 <li>
 Negotiate contracts and pricing agreements
 </li>
 <li>
 Monitor account performance and profitability
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration
 
 
 
 <ul>
 <li>
 Collaborate with technical departments and R&amp;D, supply chain, finance and customer service to deliver value
 </li>
 <li>
 Ensure key account requirements are communicated and implemented across departments
 
 
 </li>
 </ul>
 
 Market &amp; Customer Insight
 
 
 
 <ul>
 <li>
 Stay updated on market trends, customer business developments, and competitor activities.
 </li>
 <li>
 Provide feedback to internal teams for product improvement or service innovation.
 
 
 </li>
 </ul>
 
 Problem Solving &amp; Issue Resolution
 
 
 
 <ul>
 <li>
 Handle client escalations efficiently and ensure quick resolution.
 </li>
 <li>
 Proactively identify potential risks and take corrective actions
 
 
 </li>
 </ul>
 
 Qualifications/Experience/Education
 
 
 
 
 Education
 
 :
 
 
 <ul>
 <li>
 Masters/bachelor&rsquo;s degree in engineering from a reputed institute. MBA preferred.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 8-10 years of experience in Automotive OEM business, preferably in specialty chemicals
 </li>
 <li>
 Proven track record in business development and strategic sales management with strategic Key Automotive OEMs in North India in past 3 years
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong business acumen with a deep understanding of Automotive OEM market trends and consumer behaviour.
 </li>
 <li>
 Exceptional leadership, communication, and interpersonal skills.
 </li>
 <li>
 Analytical mindset with the ability to drive data-driven decisions.
 </li>
 <li>
 Ability to build and nurture relationships with key stakeholders, both internal and external.
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 Strategic thinker with a vision for long-term growth.
 </li>
 <li>
 Innovative, solution-oriented, and adaptable in a rapidly evolving industry.
 </li>
 <li>
 Strong decision-making capabilities and ability to operate in a fast-paced, high-pressure environment.
 </li>
 <li>
 High level of integrity, accountability, and professionalism.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Full-time
 </li>
 <li>
 Frequent travel to meet customers, both domestic and international, and also for business meetings, partnerships, and events.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Masters/bachelor&rsquo;s degree in engineering from a reputed institute. MBA preferred.
</div>

Key Account Manager - Automotive

Jumbo

<div>
 
 
 About us:
 
 
 
 
 
 
 Jumbo is the fastest growing shopping app in the world. Get rewarded every time you shop on our app, play free games, and win exciting prizes.
 
 
 
 
 
 
 About the Role:
 
 
 
 
 
 
 We are looking for an Account Manager to manage and grow relationships with e-commerce brands. The role involves acting as the key point of contact for brand partners, ensuring smooth execution of campaigns. You&rsquo;ll be responsible for building trust, aligning strategies with client goals, and ensuring overall satisfaction.
 
 
 
 
 
 📍 Location: South Delhi
 
 
 🎯 Experience: 1-3 Years
 
 
 💻 Work Schedule: 6 days a week (non-negotiable)
 
 
 💵 Budget: Upto 6 Lpa + Esops
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage end-to-end relationships with e-commerce brand partners
 </li>
 <li>
 Coordinate with internal teams to ensure smooth execution of all orders
 </li>
 <li>
 Analyze performance metrics and prepare reports for clients
 </li>
 <li>
 Identify growth opportunities and provide strategic recommendations
 </li>
 <li>
 Ensure high client satisfaction and retention
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience as an Account Manager/Client Servicing in the e-commerce domain
 </li>
 <li>
 Strong communication and relationship management skills
 </li>
 <li>
 Proficiency in Excel/Google Sheets for reporting and analysis
 </li>
 <li>
 Ability to multitask and manage multiple accounts efficiently
 </li>
 <li>
 Problem-solving mindset with a proactive approach
 </li>
 </ul>
</div>

Account Manager (Ecommerce)

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Associate Manager-Acquisition(Current Account
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Key / Primary Responsibilities of the Role
 
 - List the primary deliverables
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Associate Manager-Acquisition (Current Account)

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 &ndash; Associate Relationship Manager-LAP
 
 
 
 Place of work
 
 - Rajasthan/Gujarat/Karnataka/Madhya Pradesh/Chhattisgarh/Odisha/Andhra Pradesh
 
 
 
 Business Unit
 
 - Rural Banking
 
 
 
 Function
 
 - Retail Assets
 
 
 
 Job Purpose
 
 
 
 The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
 </li>
 <li>
 Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer
 </li>
 <li>
 Spearhead mapping of detailed household needs based on direct customer interactions
 </li>
 <li>
 Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets
 </li>
 <li>
 Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency
 </li>
 <li>
 Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams
 </li>
 <li>
 Coordinate with operations officer to ensure timely and accurate data entry
 </li>
 <li>
 Ensure compliance as per the bank requirements
 
 
 </li>
 </ul>
 
 Secondary Responsibilities
 
 
 
 <ul>
 <li>
 Recommend process changes in order to improve service efficiency and quality across the branch network
 </li>
 <li>
 Provide support for implementation of livelihood advancement and community development initiatives.
 
 
 </li>
 </ul>
 
 Key Success Metrics
 
 
 
 Customer Acquisition targets, Cross sell targets
 
 
 
 Educational Qualifications
 
 
 
 Graduate-Any-Full Time
 
 
 12th- Any
 
 
 
 Experience
 
 
 
 0-2 Years in NBFCs/Banking.
</div>

Associate Relationship Manager-LAP

<div>
 
 Job Requirements
 
 
 
 
 Job Title
 
 - AM/DM-Acquisition(Current Account)
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduation - Any graduate
 
 
 
 Experience
 
 
 
 0-2 years of experience in sales.
</div>

Deputy Manager-Acquisition (Current Account)

<div>
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Senior Manager-Acquisition (Current Account)
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Senior Manager-Acquisition (Current Account)

Britannia Industries Limited

<div>
 
 Job Description
 
 
 
 
 Function:
 
 Sales
 
 
 
 Educational Qualification:
 
 MBA / Post Graduate
 
 
 
 Experience: 2 to 6 years
 
 
 
 
 Desired Competencies
 
 
 
 
 Functional Competencies
 
 
 
 ACD / Emerging Channel Experience
 
 
 
 Key Responsibilities
 
 
 
 Achieve Monthly/Annual Sales Objective
 
 
 <ul>
 <li>
 Develop Annual / Quarterly / Monthly Growth Plan and Operational Plan for National Chains
 </li>
 <li>
 Monthly Objective Setting &amp; creating Annual Business Plan for Key Accounts.
 </li>
 <li>
 Tracking and Review of Performance
 </li>
 <li>
 Support and Intervention to ensure smooth deliverables
 </li>
 <li>
 Align plans with ACD - Head and Regional Teams
 
 
 </li>
 </ul>
 Channel Development
 
 
 <ul>
 <li>
 Supporting ACD - Head in planning &amp; strategizing the Expansion &amp; Extraction agendas for the year.
 </li>
 <li>
 Closing TOT's, Negotiating price, Ensuring Sku /Brand readiness, Laying the pipeline for future business.
 </li>
 <li>
 Ensure Creating of an Annual Business plan with Key customers. Review and track performance
 </li>
 <li>
 IdentifY New Channel Opportunities &amp; growth segments within accounts and execute engagement activities
 </li>
 <li>
 Relationship Building
 
 
 </li>
 </ul>
 Trade Marketing
 
 
 <ul>
 <li>
 Device &amp; Execute GTM Plans for New Launches, Restages &amp; priority Sku's.
 </li>
 <li>
 Ensure profitability by driving sales of Priority Sku's.
 </li>
 <li>
 Ensure ECOs of brands, width and depth relevant to each sub channel
 </li>
 <li>
 Devising &amp; Executing best in class VI, execution of consumer promotions, customer engagement activities.
 
 
 </li>
 </ul>
 Sales Development
 
 
 <ul>
 <li>
 Rolling out Rewards &amp; recognition initiatives for the channel
 </li>
 <li>
 Regular performance tracking and feedback
 </li>
 <li>
 Devising &amp; timely roll out of Sales support Energizers to improve Sales.
 
 
 </li>
 </ul>
 Operate TOT Budgets &amp; System Adherence
 
 
 <ul>
 <li>
 Plan and budget for TOT spends
 </li>
 <li>
 Ensure spends are within set budgets
 </li>
 <li>
 Ensure compliance of sales, commercial and planning systems and processes
 </li>
 <li>
 Ensure compliance of financial hygiene
 
 
 </li>
 </ul>
 MI, Tracking and Reporting
 
 
 <ul>
 <li>
 Track and report competition activities
 </li>
 <li>
 Track and report new business opportunities / activation opportunities
 
 
 </li>
 </ul>
 Key Result Area
 
 
 <ul>
 <li>
 Achieve Monthly Sales Objectives for Core Chains
 </li>
 <li>
 Business Development through Intern Management, New Account Activation, New Product Launch and ensure to tap regional or seasonal opportunities
 </li>
 <li>
 Ensure best in class Point of Sale execution
 </li>
 <li>
 Ensure Customer Management through TOTs signing, adherence and wiring
 </li>
 <li>
 Drive brand objectives at account / sub channel / channel level
 </li>
 <li>
 Plan &amp; Execute new products GTM&acirc;&euro;&trade;s as per plan
 </li>
 <li>
 Responsible for execution of Customer &amp; Consumer Promotion /Engagement Activities
 </li>
 <li>
 Work in a matrix structure and align ACD - Head on quarterly and monthly ACD plans
 </li>
 <li>
 Liaison with Regional and National Commercial, Planning and HR support functions to ensure functional hygiene for team
 </li>
 </ul>
</div>

Area Sales Executive

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