knowledge manager

BioCatch

<div>BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user&rsquo;s physical and cognitive digital behavior to protect individuals online. BioCatch&rsquo;s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist.Today, 32 of the world's largest 100 banks and 210 total financial institutions rely on BioCatch Connect&trade; to combat fraud, facilitate digital transformation, and grow customer relationships.. BioCatch&rsquo;s Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps BioCatch to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, BioCatch continues to innovate to solve tomorrow&rsquo;s problems. For more information, please visit www.biocatch.com.
We are seeking a Knowledge and Enablement Manager responsible for shaping, managing, and continually improving BioCatch&rsquo;s knowledge and learning ecosystem, both internally (employees) and externally (customer-facing). This includes maintaining and evolving our knowledge management infrastructure, driving adoption of the BioCatch Academy (our learning platform), and ensuring content across all channels - knowledge base, documentation, courses, and learning assets - is accurate, engaging, and impactful.
This role requires a combination of strategic thinking, operational rigor, and creative enablement skills. You&rsquo;ll work cross-functionally with subject matter experts (SMEs) from Product, Customer Success, Sales, Marketing, and R&amp;D to capture, structure, and disseminate institutional knowledge. While you won&rsquo;t directly manage people, you&rsquo;ll influence and orchestrate contributions across the organization. 
Key Responsibilities: 
Knowledge Management<ul><li>
Own and evolve the company-wide knowledge management strategy and framework.</li><li>
Drive adoption of knowledge tools and platforms, ensuring accessibility and usability for all stakeholders.</li><li>
Curate, structure, and maintain up-to-date documentation, FAQs, and internal knowledge bases.</li><li>
Implement best practices for content governance, taxonomy, and version control.</li><li>
Act as the central point of contact for all knowledge-related processes and initiatives.</li></ul>
Learning &amp; Enablement<ul><li>
Design, build, and maintain high-quality learning content within the BioCatch Academy.</li><li>
Translate complex technical and business concepts into clear, engaging learning experiences.</li><li>
Develop training paths, onboarding programs, and microlearning content for employees and customers.</li><li>
Collaborate with SMEs to convert their expertise into structured, scalable learning materials.</li><li>
Measure learning impact and engagement through analytics, surveys, and continuous feedback loops.</li></ul>
Cross-functional Collaboration<ul><li>
Partner with Product, Marketing, and Customer Success to align learning and documentation with company goals.</li><li>
Establish content contribution processes and provide coaching to internal contributors.</li><li>
Ensure consistency of tone, branding, and messaging across all knowledge and enablement materials.</li><li>
Serve as a connector and champion for knowledge-sharing culture across the organization.</li></ul>
Annual base salary range for the US - $90,000-100,000 
Requirements: 
 
Required:<ul><li>
Proven experience in knowledge management, learning and development, sales/product enablement, or related fields.</li><li>
3+ years of experience managing or implementing knowledge bases, learning platforms (KMS/LMS/LXP), or documentation systems.</li><li>
Experience in a SaaS or cybersecurity company, ideally in the anti-fraud/financial crimes detection industry.</li><li>
Strong content creation and instructional design skills.</li><li>
Excellent communication and collaboration abilities; adept at influencing without authority.</li><li>
Experience working with cross-functional, global teams in hybrid or remote environments.</li><li>
Strong organizational skills and attention to detail.</li><li>
Native or fluent English proficiency</li><li>
Location: USA (East/Central - remotely), or Israel (hybrid)</li></ul> 
Preferred:<ul><li>
Familiarity with KMS/LMS tools such as Confluence, Jira, SharePoint, Salesforce, Docebo and others.</li><li>
Experience with e-learning authoring tools (e.g., EasyGenerator, Articulate360, Rise, or similar).</li><li>
Understanding of adult learning principles and instructional design methodologies (ADDIE, SAM, etc.).</li><li>
Passion for driving continuous learning and knowledge-sharing cultures.</li><li>
A bachelor&rsquo;s degree in a related field.</li></ul> 

Confidential salary:
 
No</div>

Knowledge & Enablement Manager

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5><div>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers &lsquo;Fly Better&rsquo;. Do you want to play a part in that journey? Join us in cosmopolitan Dubai as Knowledge Management Specialist and make your mark on the aviation world.
</div><div>We at Emirates Group IT are dedicated to staying ahead of the curve by embracing the latest technologies and strategies to streamline integration processes and enhance infrastructure efficiency. 
</div><div></div><div>As a Knowledge Management Specialist , you will bring our knowledge strategy to life by creating the frameworks, practices and tools that help people share and use information effortlessly. You will make knowledge part of how we work every day, helping teams connect, learn, and innovate faster. Working closely with the Knowledge &amp; Process Manager, you will help build a strong, connected knowledge ecosystem that supports better decisions, smoother collaboration, and continuous improvement. This role sits within the Planning and Improvements function under Governance and Planning, driving IT strategy planning and execution, knowledge, and change management and integrates Tooling Metrics to align teams and enhance performance analytics.
</div>In this role, you will:
<ul><li>Design and maintain the Knowledge Management (KM) framework by defining taxonomy, structuring repositories, and embedding governance standards for metadata, version control, and content lifecycle to ensure quality, consistency, and scalability.
</li><li>Support enterprise KM platform evaluation and enablement, collaborating with Platforms teams to ensure seamless integration with IT processes, alignment to taxonomy, and adherence to usability and security standards.
</li><li>Embed knowledge-sharing practices across IT by co-creating adoption initiatives with change management, integrating KM into onboarding, training, and daily workflows to strengthen collaboration and cultural adoption.
</li><li>Curate and optimize content assets through proactive engagement with subject matter experts, addressing knowledge gaps, and ensuring assets are discoverable, reusable, and relevant for IT teams and stakeholders.
</li><li>Monitor KM adoption and performance by leading audits, establishing feedback loops, and analyzing usage metrics to drive continuous improvement and deliver actionable insights for decision-making.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5><div>To be considered for the role, you must meet the below requirements:
</div><div><ul><li>Degree in Information Technology or other related field
</li><li>Professional certifications in recognised knowledge management frameworks (i.e., American Productivity &amp; Quality Center (APQC), or equivalent) are strongly preferred.
</li><li>5+ years of experience in related field
</li><li>Experience in knowledge management and governance in complex, multicultural, cross-functional environments.
</li><li>Demonstrable success in leading and/or contributing to knowledge management initiatives.
</li><li>Advanced expertise in knowledge management framework, methodologies, practices, and platforms.
</li><li>Strong analytical and critical-thinking skills and problem-solving abilities.
</li><li>Strong written and verbal communication skills
</li><li>Excellent teamwork and interpersonal skills
</li><li>Comfortable working in an ambiguous environment with pressing deadlines
</li><li>Ability to build credibility and develop internal client relationships
</li><li>Knowledgeable in key concepts of change management, business intelligence, including BI applications and analytics.
</li></ul></div>At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

Knowledge Management Specialist

Qiddiya Investment Company

<div>Qiddiya Investment Company is at the forefront of developing an innovative entertainment hub that reshapes the leisure landscape in Saudi Arabia. We are seeking a Senior Manager - Standards &amp; Knowledge Sharing to lead our initiatives aimed at promoting best practices, fostering a knowledge-driven culture, and ensuring that standards are met across all operations.
In this strategic role, you will be responsible for developing and implementing frameworks for knowledge sharing and standardization within the organization. You will work closely with various stakeholders to ensure that information flows efficiently and that the highest standards of quality and operational excellence are maintained.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Develop and maintain standardized processes, templates, and playbooks.</li>
<li>Centralize research, best practices, &amp; benchmark data for all teams.</li>
<li>Lead partner and vendor performance assessments, supporting master agreements.</li>
<li>Coordinate quarterly best-practice publications and organize internal learning forums.</li>
<li>Ensure consistent branding, tone, and quality in marketing operations.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in Business Administration, Project Management, or a related field; Master&rsquo;s degree preferred.</li>
<li>10+ years of experience in knowledge management, process standardization, consulting, or project management.</li>
<li>Proven track record in codifying frameworks, policies</li>
<li>Excellent facilitation, stakeholder engagement, &amp; documentation skills.</li>
</ul>
Benefits
Join Qiddiya's team and enjoy a dynamic work environment that offers growth opportunities, a collaborative culture, and the chance to make a significant impact as our future Playmaker !</div>

Senior Manager - Standards & Knowledge Sharing

BAE Systems USA

<div>Job Description
 
Ready to make a difference? Our employees design, integrate, and test the world&rsquo;s next generation communication and electronic warfare systems for the United States DoD and international customers. You will be among the brightest minds, working on the aerospace and defense industry&rsquo;s most difficult problems. Drawing strength from our differences, we&rsquo;re innovating for the future. We put our customers first &ndash; exemplified by our mission: &ldquo;We Protect Those Who Protect Us&reg;.&rdquo; Sound like a team you want to be a part of? Come build your career with us. 
 
BAE Systems is a leading supplier of cutting-edge defense and commercial technologies. Cross-organizational collaboration and knowledge sharing are fundamental to our continued success. We are seeking an experienced Online Community Manager to lead Knowable Community, our internal online collaboration hub and knowledge sharing platform. 
 
The part time Online Community Manager will be responsible for positioning Knowable Community within the company's broader learning and engagement portfolio, driving adoption across the organization, and ensuring the platform serves as a go-to resource for information exchange and collaboration. This role will focus on strategic community growth while maintaining the day-to-day health and engagement of the platform. 
 
Primary Responsibilities:<ul><li>
Work with group owners and subject matter experts to curate and expand content that supports organizational knowledge sharing and retention goals. Analyze community usage data and member feedback to identify gaps, opportunities, and trends that inform platform strategy.</li><li>
Partner with IT stakeholders and manage the vendor relationship to recommend platform enhancements, UX improvements, and integration opportunities with relevant business systems.</li><li>
Engage directly with community members by responding to questions, onboarding and training new users, and fostering connections between teams and individuals.</li><li>
Monitor community health through performance metrics and adjust engagement strategies to meet organizational objectives.</li></ul> 

Ideal Candidate: 
The successful candidate will have experience managing online communities or collaboration platforms, with a track record of driving user adoption and engagement. They should be comfortable working with diverse stakeholders across an organization, analyzing data to inform decisions, and thinking strategically about how a community platform connects to broader business goals. Technical fluency to evaluate platform capabilities and recommend improvements is important, as is the ability to create or curate content that serves community needs. 
 
Required Education, Experience, &amp; Skills
 
<ul><li>Bachelor's degree and 5-6+ years of experience in community management, digital collaboration platforms, knowledge management, or a related field.</li><li>
Experience working across multiple functions or disciplines in a mid-to-large organization.</li><li>
Demonstrated ability to engage diverse stakeholders, build relationships, and drive adoption of digital tools or platforms.</li><li>
Strong written and verbal communication skills, including the ability to facilitate discussions and present to groups.</li></ul> 

Preferred Education, Experience, &amp; Skills
 
<ul><li>Experience with Verint Community software or similar online community platforms.</li><li>
Track record of building networks of advocates or champions to support platform adoption.</li><li>
Experience training or mentoring others in community management practices.</li><li>
Familiarity with analyzing community metrics to inform engagement strategies.</li></ul> 

Pay Information 
Full-Time Salary Range: $99410 - $168997 
 
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
 
 
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. 
 
About BAE Systems Electronic Systems
 
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it&rsquo;s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts &ndash; defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team&mdash;making a big impact on a global scale. At BAE Systems, you&rsquo;ll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems&rsquo; game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere &ndash; from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact &ndash; for our customers and the communities we serve. 
 
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.</div>

Online Community Manager - Part-Time, Remote

Qiddiya | القدية

<div>
 Qiddiya Investment Company is at the forefront of developing an innovative entertainment hub that reshapes the leisure landscape in Saudi Arabia. We are seeking a Senior Manager - Standards &amp; Knowledge Sharing to lead our initiatives aimed at promoting best practices, fostering a knowledge-driven culture, and ensuring that standards are met across all operations.
 
 
 In this strategic role, you will be responsible for developing and implementing frameworks for knowledge sharing and standardization within the organization. You will work closely with various stakeholders to ensure that information flows efficiently and that the highest standards of quality and operational excellence are maintained.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain standardized processes, templates, and playbooks
 </li>
 <li>
 Centralize research, best practices, &amp; benchmark data for all teams
 </li>
 <li>
 Lead partner and vendor performance assessments, supporting master agreements
 </li>
 <li>
 Coordinate quarterly best-practice publications and organize internal learning forums
 </li>
 <li>
 Ensure consistent branding, tone, and quality in marketing operations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Project Management, or a related field; Master's degree preferred
 </li>
 <li>
 10+ years of experience in knowledge management, process standardization, consulting, or project management
 </li>
 <li>
 Proven track record in codifying frameworks, policies
 </li>
 <li>
 Excellent facilitation, stakeholder engagement, &amp; documentation skills
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Join Qiddiya's team and enjoy a dynamic work environment that offers growth opportunities, a collaborative culture, and the chance to make a significant impact as our future Playmaker !
</div>

<div>
 Assists in conducting in-depth job-task analysis and/or needs assessment to identify learning objectives, and to determine training solutions and other performance enhancement solutions (e.g., management reinforcement, rewards, role clarity, job aids, etc.) Consults with managers and reviews needs assessment and/or job-task analysis information to determine the focus of training content, and to ensure training is focused on increasing the capability of employees to perform in their job. Applies knowledge of instructional design theory to design course content, working with subject matter experts, management, trainers, etc. At this level, design efforts are targeted on individual modules within larger programs or are standalone products focused on a narrow topic. Applies knowledge of adult learning theory to identify appropriate training media and methodologies based on audience learning styles, course content, audience location, point within the learning process, etc. Training methodologies may include group lecture, role play, simulation exercises, self-study, on-the-job training, computer-based training, etc. Researchers, selects, and modifies existing training curriculum, content, materials, job aids, etc. to meet learning needs. Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to make recommendations for program improvement. Creates program evaluations and tools to measure program effectiveness, to assist in determining whether desired learning and performance outcomes are achieved. Identifies needs for outside resources, and sources vendors, as appropriate. Handles vendor management, to include coordination of resources and ensuring quality of product and service levels delivered.
</div>

Assistant Manager-Knowledge Management-KM

<div>
 At EY, we&rsquo;re all in to shape your future with confidence.
 
 
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 
 
 Join EY and help to build a better working world.
 
 
 
 The Opportunity
 
 
 
 The Senior Manager &ndash; Tax Knowledge (Legal) leads the MENA Tax Knowledge function, focusing on the GCC and major markets (UAE, KSA, Qatar). This role is responsible for proactively gathering, reviewing, and communicating tax legislative updates, supporting strategic initiatives, and ensuring the team delivers timely, accurate, and actionable tax knowledge to internal and external stakeholders. The ideal candidate will have a strong legal background (preferably in tax law), deep understanding of MENA tax environments, and proven experience in knowledge management.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead the monitoring, analysis, and communication of tax legislative and regulatory changes across the MENA region, with a focus on GCC markets.
 </li>
 <li>
 Oversee the development and dissemination of tax knowledge content, ensuring accuracy, clarity, and alignment with firm standards.
 </li>
 <li>
 Drive the tax knowledge strategy, collaborating with senior leadership to identify priorities and support business objectives.
 </li>
 <li>
 Supervise and mentor a team of Tax Knowledge Writers and Researchers, providing guidance, feedback, and professional development.
 </li>
 <li>
 Liaise closely with the Tax Quality team to ensure all knowledge outputs meet the highest standards of compliance and risk management and ensure alignment with firm-wide quality protocols.
 </li>
 <li>
 Liaise with subject matter experts, legal advisors, and external stakeholders to validate and contextualize tax updates.
 </li>
 <li>
 Ensure the team&rsquo;s output is tailored to the needs of various audiences (internal teams, clients, leadership).
 </li>
 <li>
 Develop and maintain processes for knowledge capture, storage, and retrieval, leveraging technology platforms.
 </li>
 <li>
 Support the implementation of new knowledge management tools and practices.
 </li>
 <li>
 Actively contribute to the firm&rsquo;s brand and marketing initiatives by ensuring that key tax findings and insights are leveraged in marketing materials, thought leadership, and social media updates.
 </li>
 <li>
 Work with the marketing and communications teams to translate technical findings into accessible content for external publication and brand positioning.
 </li>
 <li>
 Represent the tax knowledge function in regional and global forums as required.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Strong legal background, ideally with a focus on tax law (LLB or equivalent required; LLM or similar advanced degree preferred).
 </li>
 <li>
 Minimum 8&ndash;10 years&rsquo; experience in tax, legal, or knowledge management roles, preferably within professional services or multinational environments.
 </li>
 <li>
 Deep understanding of MENA tax legislation, especially in GCC markets.
 
 
 </li>
 </ul>
 
 Ideally, you&rsquo;ll also have
 
 
 
 <ul>
 <li>
 Exceptional analytical, research, and writing skills; ability to translate complex legal concepts into clear, actionable insights.
 </li>
 <li>
 Proven leadership and team management experience.
 </li>
 <li>
 Excellent communication and stakeholder engagement skills.
 </li>
 <li>
 High attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
 </li>
 <li>
 Experience working in multicultural, cross-border teams.
 </li>
 <li>
 Fluency in English required; Arabic language skills preferred.
 
 
 </li>
 </ul>
 
 What We Offer You
 
 
 
 <ul>
 <li>
 Competitive compensation and benefits, commensurate with experience and location.
 </li>
 <li>
 Opportunity to shape the tax knowledge agenda for a leading MENA tax practice.
 </li>
 <li>
 Continuous learning, leadership development, and career advancement.
 </li>
 <li>
 Diverse, inclusive, and collaborative work environment.
 
 
 </li>
 </ul>
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 
 
 Are you ready to shape your future with confidence? Apply today.
 
 
 To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
 
 
 
 EY
 
 | Building a better working world
 
 
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 
 
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 
 
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
</div>

Tax Knowledge (Legal) - Senior Manager - MENA

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