laundry department manager

Hilton

<div>Laundry Manager
A Laundry Manager is responsible for running laundry department operations to deliver an excellent Guest and Member experience while managing stock ordering and supplier relationships. 
 
 
What will I be doing? 
As a Laundry Manager, you are responsible for running laundry department operations to deliver an excellent Guest and Member experience. A Laundry Manager will also be required to manage weekly stock ordering and liaise with suppliers to ensure best quality products at acceptable costs. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Run Laundry Department operations</li>
<li>Manage, train and develop the Laundry team</li>
<li>Ensure that linen and housekeeping supplies are ordered and controlled in line with Business and Events</li>
<li>Control monthly stock levels and complete monthly stock takes, control stock losses to a minimum</li>
<li>Manage weekly stock ordering to ensure par levels are maintained</li>
<li>Raise all purchase orders in line with business forecast and needs and reconciles invoices</li>
<li>Manage customer service issues quickly and effectively</li>
<li>Liaise with suppliers to ensure best quality products at an acceptable cost</li>
<li>Manage forecasts, budgets and capital equipment requests</li>
<li>Ensure team members adhere to all Health and Safety Regulations</li>
<li>Carry out any other reasonable task set by the hotels management</li></ul>
What are we looking for? 
A Laundry Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>IT proficient</li>
<li>Excellent organisational and planning skills</li>
<li>Accountable and resilient</li>
<li>Good communication skills</li>
<li>Ability to work under pressure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous hotel or leisure sector experience</li>
<li>Previous experience at Supervisory level</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Laundry Manager

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 The Assistant Laundry Manager at Raffles &amp; Fairmont Doha supports the Laundry Manager in overseeing the daily operations of the laundry department. This role ensures high standards of cleanliness, quality, and efficiency in all laundry processes to meet the luxury standards expected at Raffles &amp; Fairmont. The Assistant Laundry Manager also plays a key role in managing staff, maintaining equipment, and ensuring compliance with health and safety regulations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist in managing all laundry operations including washing, drying, ironing, folding, and distribution of linen and guest laundry.
 </li>
 <li>
 Supervise and train laundry staff to ensure consistent adherence to quality standards and hotel policies.
 </li>
 <li>
 Monitor daily workflow to ensure efficient and timely processing of laundry items.
 </li>
 <li>
 Maintain inventory of laundry supplies, detergents, and chemicals; coordinate with procurement for replenishment.
 </li>
 <li>
 Ensure all laundry equipment is regularly maintained and report any malfunctions or repairs needed promptly.
 </li>
 <li>
 Implement and enforce health, safety, and hygiene standards in accordance with hotel policies and local regulations.
 </li>
 <li>
 Assist in preparing and managing the laundry department budget and controlling operational costs.
 </li>
 <li>
 Collaborate with housekeeping and other hotel departments to meet guest expectations and resolve any laundry-related issues.
 </li>
 <li>
 Maintain accurate records of laundry operations, including equipment usage, maintenance logs, and staff attendance.
 </li>
 <li>
 Participate in audits and inspections, ensuring compliance with brand standards and continuous improvement.
 </li>
 <li>
 Foster a positive working environment, promoting teamwork, motivation, and professional development among laundry staff.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience (2-3 years) in laundry management, preferably within a luxury hotel an/or resort environment.
 </li>
 <li>
 Strong knowledge of laundry equipment, chemicals, and textile care.
 </li>
 <li>
 Good leadership and team management skills with the ability to motivate and develop staff.
 </li>
 <li>
 Excellent organizational and multitasking abilities.
 </li>
 <li>
 Strong communication skills in English; Additional languages are an advantage
 </li>
 <li>
 Proficient in basic computer applications and inventory management systems.
 </li>
 <li>
 Ability to work under pressure while maintaining attention to detail and quality.
 </li>
 <li>
 Flexibility to work in shifts, including weekends and holidays as required.
 </li>
 </ul>
</div>

Assistant Laundry Manager

Accor

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
We are seeking a highly organized and efficient Laundry Manager to join our team in Sharm El Sheikh, Egypt. As the Laundry Manager, you will be responsible for overseeing all aspects of our hotel's laundry operations, ensuring the highest standards of cleanliness, quality, and customer satisfaction. This role requires a detail-oriented professional who can effectively manage staff, maintain equipment, and optimize laundry processes in a fast-paced hospitality environment.<ul><li>
Manage daily laundry operations, including washing, drying, ironing, folding, and distribution of linens and guest laundry items</li><li>
Supervise, train, and motivate laundry staff to maintain consistent quality standards and adhere to hotel policies</li><li>
Develop and implement efficient workflows to ensure timely processing of laundry items</li><li>
Oversee inventory management of laundry supplies, detergents, and chemicals</li><li>
Coordinate regular maintenance of laundry equipment and promptly address any malfunctions</li><li>
Enforce health, safety, and hygiene standards in compliance with hotel policies and local regulations</li><li>
Prepare and manage the laundry department budget, controlling operational costs and maximizing efficiency</li><li>
Collaborate with housekeeping and other departments to meet guest expectations and resolve laundry-related issues</li><li>
Maintain accurate records of laundry operations, including equipment usage, maintenance logs, and staff schedules</li><li>
Conduct regular quality checks and participate in audits to ensure compliance with brand standards</li><li>
Implement innovative solutions to improve laundry processes and reduce environmental impact</li><li>
Foster a positive work environment that promotes teamwork and professional development</li></ul> 

Qualifications 
<ul><li>
5+ years of experience in laundry management within a luxury hotel setting, with in-depth knowledge of industrial laundry equipment, chemicals, and textile care techniques</li><li>
Strong leadership, organizational, and multitasking abilities to manage staff and handle high-volume laundry operations efficiently</li><li>
Excellent communication skills in English; proficiency in computer applications, including MS Office and inventory management systems</li><li>
Demonstrated ability to work under pressure while maintaining attention to detail and quality standards</li><li>
Thorough understanding of health and safety regulations in laundry operations</li><li>
Strong cost management, budgeting, and problem-solving skills</li><li>
Flexibility to work in shifts, including weekends and holidays as required</li></ul> 
Additional Information 
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!</div>

Fairmont

<div>Company Description 
Gr&uuml;nde f&uuml;r Accor zu arbeiten? 
Wir sind weit mehr als ein weltweit f&uuml;hrendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Pers&ouml;nlichkeit passen. 
Wir unterst&uuml;tzen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen daf&uuml;r, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen M&ouml;glichkeiten von Accor erkunden kannst. 
Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam k&ouml;nnen wir die Gastronomie und Hotellerie von morgen ver&auml;ndern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/. 
Tu das, was Du liebst, trage etwas f&uuml;r die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS 
Job Description 
We are seeking an organized and efficient Laundry Assistant Manager to join our team in Riyadh, Saudi Arabia. In this role, you will support the Laundry Manager in overseeing daily operations, ensuring high-quality service, and maintaining a smooth workflow in our laundry facility.<ul><li>
Assist in managing daily laundry operations and staff scheduling</li><li>
Supervise and train laundry attendants to maintain high standards of cleanliness and efficiency</li><li>
Monitor inventory levels and place orders for supplies as needed</li><li>
Ensure proper operation and maintenance of laundry equipment</li><li>
Implement and enforce health and safety regulations in the laundry facility</li><li>
Handle customer inquiries and resolve any issues in a professional manner</li><li>
Collaborate with other departments to meet the laundry needs of the organization</li><li>
Assist in developing and implementing process improvements to increase efficiency</li><li>
Prepare reports on laundry operations, productivity, and quality metrics</li><li>
Fill in for the Laundry Manager in their absence</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent required; Associate's degree in hospitality management or related field preferred</li><li>
2-3 years of experience in laundry operations or hospitality industry</li><li>
Previous supervisory experience preferred</li><li>
Proficiency in operating and maintaining various laundry equipment</li><li>
Strong knowledge of laundry processes and textile care</li><li>
Excellent organizational and time management skills</li><li>
Proven ability to lead and motivate a team</li><li>
Strong customer service orientation</li><li>
Proficient in basic computer skills, including MS Office and laundry management software</li><li>
Familiarity with health and safety regulations in laundry operations</li><li>
Ability to work flexible hours, including weekends and holidays as needed</li><li>
Physical ability to stand for extended periods and lift up to 25 pounds</li><li>
Excellent communication skills in English; knowledge of Arabic is a plus</li></ul> 

Additional Information 
Laundry Assistant Manager &ndash; Job Description and Work Environment:
As a Laundry Assistant Manager, you will be a key part of the operations team responsible for ensuring that laundry processes run at the highest levels of quality and efficiency. You will support the Laundry Manager in overseeing all stages of work within the laundry department, from receiving linens and garments, through cleaning, drying, and pressing, to timely distribution and delivery.
Your responsibilities include monitoring workflow, ensuring compliance with hygiene and safety standards, effectively managing the team, and resolving operational issues to guarantee customer satisfaction and quality adherence.
We work in an environment that promotes collaboration and professionalism, where we believe teamwork is essential to achieving the best results. You will regularly communicate with team members to improve performance and elevate the level of services provided.
Our Commitment to Diversity and Inclusion:
We take pride in fostering a work environment that respects diversity and supports everyone. We value varied experiences and backgrounds and believe that diversity strengthens our team. We are committed to respecting all employees and customers alike, and strive to provide equal opportunities for professional growth in a positive and supportive workplace.</div>

Landry Assistant Manager

Hilton Hotels

As an Assistant Laundry Manager, you are responsible for overseeing laundry department operations to deliver an excellent Guest and Team Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul>
 <li>Interview, train, supervise, support and evaluate the Team Members. Ensure that the laundry facility and equipment are in optimum operating condition and in full compliance with Hilton requirements and guidelines.</li>
 <li>Manage departmental financial processes of forecasting, budgeting, purchasing, payroll and inventory control.</li>
 <li>Supervise the timely pickup, cleaning, pressing, and delivery of hotel linen, uniforms, and guest clothing to meet business plan goals and objectives. Ensure that brand quality standards are achieved in production and presentation of all attires.</li>
 <li>Ensure consistent adherence to Forbes' Five-Star Standards in all aspects of the role, maintaining high editorial integrity, ethical practices, and quality in all deliverables</li>
 <li>Support hotel s sustainability goals by practicing responsible laundering and by optimizing resource efficiency.</li>
 <li>Establish strong communication and deliver exceptional quality service to external guest laundry customers, ensuring their needs are met with attention to detail and efficiency.</li>
 <li>Maintain adequate supply of clean linen for guest rooms and F&amp;B outlets by monitoring inventory levels, anticipating demands, controlling production, and maintaining necessary chemicals and supplies. Conduct periodic linen inventories to maintain par stock levels.</li>
 <li>Receive, investigate and follow-up on all customer complaints. Formulate and authorize appropriate solutions to promote guest satisfaction in adherence to Forbes' Standards.</li>
 <li>Inspect facilities and equipment to ensure operating conditions are at acceptable levels. Identify needed improvements and repairs, and ensure proper maintenance of equipment through preventive maintenance programs in conjunction with the Engineering Department.</li>
 <li>Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and team members, damage to our property or the property of others.</li>
 <li>Train the team on appropriate and required safety &amp; security-related training and strictly enforce safety &amp; security-related procedures within the department.</li>
 <li>Comply with all company policies and procedures.</li>
 <li>Comply with statutory requirements regarding the workplace such as labor law, health and safety, hygiene and fire prevention.</li>
</ul>

IHG Hotels & Resorts

<div>
 We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We&rsquo;re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha &ndash; The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.
 
 
 
 Your day-to-day:
 
 
 
 <ul>
 <li>
 Managing the operation of an industrial Laundry (Internal &amp; External Laundry operation)
 </li>
 <li>
 Responsible for the laundry department's daily operations, which includes external/outsourced laundry services.
 </li>
 <li>
 Responsible for the department's budget &amp; control the expenditure.
 </li>
 <li>
 Have a complete knowledge of all areas in the laundry operation; washing, spotting, starching, dry-cleaning, and pressing.
 </li>
 <li>
 Manage the laundry training, assign work, and monitor the quality of the laundry and quantities.
 </li>
 <li>
 Maintain the highest standards when handling guest laundry / dry cleaning to ensure customer satisfaction.
 </li>
 <li>
 Establishes and maintains department organization, manning, and productivity, ensuring a smooth operation on business forecast
 
 
 </li>
 </ul>
 
 What we need from you:
 
 
 
 <ul>
 <li>
 Minimum 4-5 years of Laundry experience with 3 years at a management level
 </li>
 <li>
 Excellent reading, writing, and oral proficiency in the English language
 </li>
 <li>
 Good working knowledge of MS Excel, Word, &amp; PowerPoint
 </li>
 <li>
 Good problem-solving administrative, and interpersonal skills are a must
 </li>
 <li>
 Schedule flexibility is necessary and the ability to multi-task
 </li>
 <li>
 Preferably residing in Qatar.
 
 
 </li>
 </ul>
 
 What you can expect from us:
 
 
 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Laundry Sorter, reporting directly to the Asst. Laundry Manager, is responsible for providing a consistent supply of clean linens and garments for guests and hotel operations. This role ensures all linens, towels, and guest laundry are properly cleaned, folded, and stored while maintaining the highest standards of cleanliness and efficiency.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Sort soiled linens, towels, uniforms, and other laundry items by color, fabric, and degree of soil.
 </li>
 <li>
 Load and operate washing machines, dryers, and other laundry equipment according to established standards and procedures.
 </li>
 <li>
 Add appropriate cleaning detergents, softeners, and other chemicals in correct proportions.
 </li>
 <li>
 Fold and stack linens, towels, and garments neatly for proper storage and distribution.
 </li>
 <li>
 Use pressing and ironing equipment as necessary to ensure wrinkle-free laundry.
 </li>
 <li>
 Inspect cleaned items to ensure they meet hotel standards (free from stains, damage, or missing items).
 </li>
 <li>
 Monitor inventory levels of cleaning supplies, chemicals, and linens, reporting shortages to the supervisor.
 </li>
 <li>
 Restock housekeeping carts and storage rooms with freshly laundered items as needed.
 </li>
 <li>
 Maintain accurate records of laundry operations, such as the number of loads washed, damaged items, and any special guest laundry requests.
 </li>
 <li>
 Provide laundry and dry-cleaning services for guests as requested.
 </li>
 <li>
 Handle guest laundry with care, following special instructions for delicate items or special fabrics.
 </li>
 <li>
 Ensure proper maintenance of all laundry equipment by reporting any malfunctions to the maintenance department.
 </li>
 <li>
 Adhere to all safety regulations and hotel policies regarding the use of chemicals and laundry equipment.
 </li>
 <li>
 Maintain a clean and organized laundry area, ensuring safety and efficiency.
 </li>
 <li>
 Assist the housekeeping department with any additional tasks, such as room linen replenishment, as needed.
 </li>
 <li>
 Support other laundry team members during high-demand periods or special events.
 </li>
 <li>
 Cleans machineries and work areas.
 </li>
 <li>
 Checks the logbook for Guest Laundry
 </li>
 <li>
 Posts Guest Laundry bills before delivery
 </li>
 <li>
 Delivers Guest laundry as per room number and guest name
 </li>
 <li>
 Ensures that the Laundry policies, systems, procedures and standards are followed on the floor.
 </li>
 <li>
 Ensures safety and hygiene standards are followed in the Laundry.
 </li>
 <li>
 Ensures 100% compliance with all mandatory training.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Strong attention to detail.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Good communication and customer service skills.
 </li>
 <li>
 Time management and organizational skills.
 </li>
 <li>
 Efficiency of service delivery
 </li>
 <li>
 Professional attitude
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Reliability
 </li>
 <li>
 &ldquo;Can do&rdquo; attitude
 </li>
 <li>
 Excellent grooming standards
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Proven experience as a Laundry Sorter.
 </li>
 <li>
 We hire for attitude and competencies, and train for skills!
 </li>
 <li>
 Language requirement: English
 </li>
 </ul>
</div>

Laundry Sorter

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