lead business systems analyst

Everbank

<div><p><b>Lead Business Systems Analyst</b><br>
The Lead Business System Analyst oversees the analysis of business and information needs in order to design optimal systems solutions. Working with limited oversight, this job reviews that designed system solutions are appropriate for business needs and consistent with the overall design of the organization's information systems architecture. This job is responsible for managing large projects and processes, while also coordinating efforts among the Business Systems team.<br>
<br>
<b>Key Responsibilities and Duties</b></p>
<ul>
<li>Provides solutions for IT and business management concerning the application of technology to business opportunities, planning and implementation of cross-functional applications.</li>
<li>Monitors feedback on the use of business applications, enhancing system productivity as needed.</li>
<li>Translates business requirements into application requirements, while working with all members of the team to execute the application successfully.</li>
<li>Reviews cost estimates of various system solutions and reviews project plans to provide input into decisions about prioritizing projects and allocating IT resources.</li>
<li>Monitors the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.</li>
<li>Coaches and sometimes delegates work to lower level professionals.</li>
</ul>
<p><b>Minimum Qualifications</b></p>
<ul>
<li>5 years of experience as a Business Systems Analyst</li>
<li>Previous payments technology experience</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul>
<li>7 years of experience analyzing, designing, and supporting end‑to‑end payment solutions across ACH, wires, RTP/FedNow, and digital payment channels.
</li><li>Prior experience gathering and documenting business and technical requirements, partnering with product, architecture, operations, and vendor teams, and ensuring compliance with NACHA, ISO 20022, Reg E, and other regulatory standards.
</li><li>Strong background in creating payment flows, data mappings, and user stories, and supports testing, issue resolution, and production readiness.
</li><li>Strong payments domain expertise, excellent analytical and communication skills, and the ability to translate complex banking processes into clear, actionable requirements.</li>
</ul>
<p><b>Educational Requirements</b></p>
<ul>
<li>University (Degree) Preferred</li>
</ul>
<p><b>Physical Requirements</b></p>
<ul>
<li>Physical Requirements: Sedentary Work</li></ul><br>
<p><br>
<b>Career Level</b><br>
8IC</p>
Requirements:
<p>Posting end date - 3/22/26</p><br>
<br>
Req Benefits:
<p>EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:</p>
<ul>
<li>Medical, dental, vision &amp; HSA/FSA
</li><li>401(k) savings</li>
<li>Paid holidays &amp; generous PTO</li>
<li>Additional wellness &amp; voluntary benefits</li>
</ul>
<div><p><b>Additional Company-provided benefit options (subject to plan terms):</b></p>
<ul>
<li>Tuition reimbursement</li>
<li>Commuter Benefits</li>
<li>Life and Disability Insurance</li>
</ul>
</div><br>
Compensation: $108,800 - $147,200
<br>
Additional Details :
<div><p>EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.</p>
<p>
The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.</p>
<p>
VEVRAA Federal Contractor</p>
<p>
Member FDIC</p>
</div>
<div></div><div><b>Notice to Job Seekers</b></div></div>

Lead Business Systems Analyst, Payments

Five9

<p></p><div><div><p>Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
</p><p>Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.</p></div><p>
As a Salesforce Business Systems Analyst - Lead to Cash, you will partner with the IT Business Partner as the liaison between the IT Delivery team and business stakeholders (e.g., Sales Operations, Revenue Operations, and Customer Support). You will gather requirements, provide detailed analysis, facilitate discovery sessions, and document functional specifications for the development, documentation, and testing of Salesforce (Sales Cloud and Service Cloud) and adjacent business systems (e.g., CPQ/billing, case management/telephony integrations, and reporting/analytics).</p>
<p>
The Business Technology organization at Five9 enables the systems and solutions that run, scale, and transform how the company operates. We collaborate closely with business leaders across the enterprise to translate strategic priorities and operational needs into clear, actionable requirements, drive thoughtful prioritization, and ensure the successful delivery of impactful technology initiatives.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Analyze business requests and translate into functional specifications</li>
<li>Develop and document deep business processes and domain knowledge</li>
<li>Capture use cases, user stories, and acceptance criteria for new requests</li>
<li>Develop artifacts to illustrate process flows using tools such as Lucidchart and Visio</li>
<li>Lead UAT planning and execution, including test cases, defect triage, and release readiness sign-off</li>
<li>Facilitate backlog grooming and prioritization in partnership with the Business Engagement Director</li>
<li>Provide demos and training to business partners to showcase solutions with business context</li>
<li>Partner with business operations counterparts on prioritization, requests, and inquiries</li>
<li>Understand and perform Agile sprints, standard processes, tool entry (Jira or similar), and execution,</li>
<li>Maintain high-level familiarity with other IT system/business application capabilities and scope definition to make recommendations and ask relevant questions about upstream/downstream functionality intersection points.</li>
<li>Coordinate and perform system testing to ensure requirements are met. Work closely with project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>5+ years' experience as a Business Systems Analyst</li>
<li>5+ years' experience with Salesforce (e.g., Sales Cloud and/or Service Cloud)</li>
<li>Experience with CPQ and/or billing systems and their Salesforce integrations</li>
<li>Proven ability to elicit requirements and translate them into user stories with clear acceptance criteria</li>
<li>Experience working in Agile/Scrum teams, including backlog refinement, prioritization, and sprint ceremonies</li>
<li>Ability to support a cross-functional, enterprise user base by managing multiple concurrent enhancements</li>
<li>Strong written communication skills, including process documentation, release notes, and end-user enablement materials</li>
<li>Great at execution, communication, critical thinking, coordination of work, and problem solving</li>
<li>A bachelor's degree or an equivalent qualification is required</li></ul><div></div><div><p><br>
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.</p>
<p></p>
<p>View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.<br>
<br>
</p><p>Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.</p></div></div>

Salesforce Business Systems Analyst - Lead to Cash

Union County Public Schools

<p><b>JOB SUMMARY</b>: The Lead Systems Analyst is responsible for the maintenance, support, and optimization of the district's enterprise systems and related platforms. This role manages system access, troubleshooting, reporting, and documentation while supporting the development of dashboards and process improvements. The position also provides guidance and training to Enterprise Analysts and serves in a leadership capacity in the absence of the Senior Systems Analyst.</p>

Lead Systems Analyst

State Street

<div><div>Who we are looking for</div><div>
Project Manager/Lead Business Analyst for the Portfolio Solutions &amp; Currency Management businesses in State Street Global Markets. The Portfolio Solutions business includes Transition Management &amp; Outsourced Trading functions across Equity Fixed Income, Futures, Options and Derivatives asset classes. The Currency Management business is for managing Currency Exposure on behalf of clients. This is a user/client facing role with desire to work in a collaborative, team-driven environment on business demand analysis and solution design with IT development team from brainstorming, prototyping, development, testing and implementation to production.</div><div>
This role requires solid financial knowledge in the buy side &amp; sell side trading workflows across multiple asset classes along with strong analytical and interpersonal skills, and good time management.</div><div>
This role is based in Boston, MA, USA and will work with State Street business users from all regions</div><div></div><div>
What you will be responsible for</div><div>
As a Business Systems Analyst, you will</div><ul><li>
Work with internal business users and external clients to gather and understand user demands</li><li>
Analyze and explore business workflow and possible business scenarios; review and evaluate existing business model and future process or solution</li><li>
Accomplish BA relevant artifacts (e.g. functional specification, user stories, wireframe model/data mapping, user guide) to accurately capture user and system requirements</li><li>
Identify, solve or escalate potential issues and risks during development life cycles</li><li>
Collaborate with other roles/teams to deliver consistent and timely results with high quality</li><li>
Establish and maintain strong network relationships with internal/external counterparties</li><li>
Organize and drive meetings. Participate in agile development team as the Product Owner/Business Analyst role</li><li>
Work closely with on-shore and off-shore team members. This includes other program/ project managers, business analysts, developers and QA personnel</li><li>
Liaise with key stakeholders in the Portfolio Solutions (PS) Trading, PS Operations, PS Compliance, Currency Management as well as Risk &amp; Regulatory reporting. Coordinate tasks, requirements and deliverables with other SSGM groups</li></ul><div>
What we value</div><ul><li>
The ability to effectively work and communicate across the global organization including Business Sponsors, Project Managers, Business Analysts, onshore/offshore Development and QA teams located globally.</li><li>
Strong critical thinking, problem solving, and decision-making skills</li><li>
Strong interpersonal communication, collaboration, facilitation, and presentation skills</li><li>
Demonstrated experience working in an environment managing multiple, concurrent deliverables with shifting priorities, demands, and timelines</li></ul><div></div><div>
Education &amp; Preferred Qualifications</div><ul><li>
Bachelor&rsquo;s degree</li><li>
12+ years experience in Financial Services. Specifically in Investment &amp; Trading systems.</li><li>
7+ years managing highly technical teams and projects</li><li>
Successful track record of delivering projects and programs using lightweight or agile approaches.</li><li>
10+ years financial services / technology industry experience</li><li>
Proven experience working with OMS applications; Fidessa ASP preferred</li><li>
Strong knowledge and demonstrated use of testing methodologies and tools</li><li>
Excellent verbal and written communication skills</li><li>
Demonstrated strength in initiative-taking, leadership and influencing skills</li><li>
Ability to analyze large volume of complex data quickly, identify key risks and drive them to closure</li><li>
Ability to adapt quickly in a fast&ndash;growing and changing environment</li><li>
Experience front-office, middle-office and back-office workflows demonstrating knowledge of the full lifecycle of a trade.</li><li>
Thorough understanding of the software development lifecycle for iterative, agile, and traditional approaches. Experience with JIRA a strong plus.</li><li>
Strong background in Requirements Gathering and Use Case development. Ability to translate business requirements into a technical solution</li><li>
Profound knowledge of financial products.</li><li>
Team player, detail oriented and self-motivated to drive work to proceed with minimal supervision</li><li>
Multiple tasking ability. Good time organizational skills to manage project priorities</li><li>
Enthusiasm in work with good self-learning ability</li><li>
Good tech skills; database tools/SQL</li></ul><div></div><div>
Salary Range:</div>
$110,000 - $188,750 Annual<div></div><div>
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.</div><div></div><div><i>
Employees are eligible to participate in State Street&rsquo;s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.</i></div><div><i>
For a full overview, visit </i><div><i>https://hrportal.ehr.com/statestreet/Home</i></div><i>.</i></div><div></div><div>
About State Street</div><div></div><div>
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.</div><div></div><div>
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you&rsquo;ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.</div><div></div><div>
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.</div><div></div><div>
Discover more information on jobs at <div>StateStreet.com/careers</div></div><div></div><div>
Read our <div>CEO Statement</div></div><div></div><div>
Job Application Disclosure:</div><div>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div></div>

Lead Business Analyst- Capital Markets Technology, VP

Raymond James

<div><p><b>Job Description Summary
</b></p>As part of our Compliance, Supervision, Risk &amp; Audit (CSRA) IT Team, Senior Analyst will serve as a strategic partner to business and IT driving the delivery of innovative, scalable, and efficient technology solutions. You will lead the end-to-end analysis process, from requirements gathering and documentation to solution validation and implementation support. This role requires a blend of business acumen, technical expertise, and leadership to influence outcomes and ensure alignment with organizational goals.
<p></p><p><b>Job Description
</b></p><div><div><div><b>This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month.
</b></div><p></p><div><div><div><div><div><div><div><div><div><p><b><i>Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.
</i></b></p></div></div></div></div></div></div></div></div></div><p></p><p><b>Responsibilities
</b></p></div><div><ul><li><p>Translate business needs into clear, actionable technical requirements and user stories.
</p></li><li><p>Act as a subject matter expert (SME) for assigned systems and business domains.
</p></li><li><p>Lead the elicitation, documentation, and management of business and functional requirements for complex technology initiatives.
</p></li><li><p>Collaborate with cross-functional teams including developers, QA, and business stakeholders to ensure successful delivery.
</p></li><li><p>Facilitate user acceptance testing (UAT), validate test cases, and ensure solutions meet business expectations.
</p></li><li><p>Create and maintain process flows, wireframes, prototypes, and technical/user documentation.
</p></li><li><p>Support production issue triage and resolution
</p></li><li><p>Apply project management, change control, and issue tracking best practices throughout the project lifecycle.<br>
</p></li></ul></div></div><div><div><p><br>
<b>Skills
</b></p></div><p></p><div><ul><li><p>Minimum of a Bachelor's degree in Computer Science, MIS, Business or related degree and five (5) years of relevant experience or a combination of education, training and experience.
</p></li><li><p>Proven ability to elicit &amp; document business requirements, influence stakeholders, and drive consensus across diverse teams.
</p></li><li><p>Proficient in data analysis, testing support, and issue triaging.
</p></li><li><p>Strong understanding of SDLC, Agile, Waterfall, and hybrid methodologies.
</p></li><li><p>Proven ability to manage vendor relationships, including defining scope, monitoring deliverables, mitigating risks, and ensuring adherence to contractual SLAs.
</p></li><li><p>Experience with tools like SQL, TFS, Azure DevOps, ServiceNow, Visio, and Postman a plus.
</p></li><li><p>Demonstrated ability to manage multiple priorities and switch between projects as needed.
</p></li><li><p>Excellent communication skills with the ability to translate between technical and business audiences.
</p></li><li><p>Experience with Compliance/Risk Management based software implementations, specifically OpenPages, Business Continuity in the Cloud, or Everbridge 360 a plus.
</p></li><li><p>Familiarity with AI tools (e.g., Copilot, ChatGPT) for documentation and productivity is desirable.
</p></li></ul></div></div><p></p><p><b>Education
</b></p>Bachelor&rsquo;s: Accounting, Bachelor&rsquo;s: Business Administration (Required)
<p></p><p><b>Work Experience
</b></p>General Experience - 3 to 6 years
<p></p><p><b>Certifications
</b></p><p></p><p><b>Travel
</b></p><p></p><p><b>Workstyle
</b></p>Hybrid
<p></p><div>At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
<br>
<br>
We expect our associates at all levels to:
<br>
<ul><li>Grow professionally and inspire others to do the same
</li><li>Work with and through others to achieve desired outcomes
</li><li>Make prompt, pragmatic choices and act with the client in mind
</li><li>Take ownership and hold themselves and others accountable for delivering results that matter
</li><li>Contribute to the continuous evolution of the firm
</li></ul></div><p></p><p>At Raymond James &ndash; as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.</p></div>

Lead Business Analyst, Technology

Pearson

<div><p><b>Lead, Business Analyst</b></p>
<p><b>Description: This role aligns to a Digital Business Analyst</b></p>
<p><b>The Role</b></p>
<p>As a Digital Content Business Analyst, you will be the bridge between business needs and technical execution, driving the modernization of digital content workflows and the adoption of AI-enabled solutions. You&rsquo;ll partner with engineering, product, and content teams to translate business requirements into actionable technical plans, ensuring our digital content is delivered efficiently, at scale, and with measurable impact for learners worldwide.</p>
<p><b>What You&rsquo;ll Own</b></p>
<ul><li>Translate business requirements into clear technical execution plans that guide engineering and platform teams.</li>
<li>Collaborate closely with engineering to understand system architecture, API dependencies, integration workflows, and platform constraints.</li>
<li>Identify and escalate technical risks, blockers, and gaps in requirements to ensure project success.</li>
<li>Support the adoption of modern, AI-enabled workflows, tooling modernization, and platform standards across content operations.</li>
<li>Serve as the communication bridge between technical teams and business stakeholders, facilitating workshops, technical deep dives, sprint planning, demos, and retrospectives.</li>
<li>Build strong partnerships across product management, content operations, engineering, QA, design, and support teams to drive project outcomes.</li>
<li>Analyze the cost of creating content and drive efficiency for digital content modernization initiatives.</li>
</ul><p>Required Skills and Competencies:</p>
<ul><li>Strong technical acumen, with experience in system architecture, API management, and integration workflows.</li>
<li>Excellent cross-functional collaboration and communication skills, able to facilitate technical discussions and bridge gaps between teams.</li>
<li>Proven ability to identify and mitigate technical risks, blockers, and requirements gaps.</li>
<li>Experience supporting the adoption of AI-enabled workflows and modern digital platforms.</li>
<li>Project management skills, with the ability to organize, prioritize, and deliver complex projects on time.</li>
<li>Adaptability and creativity in a fast-paced, evolving environment.</li>
</ul><p>Qualifications (Education &amp; Experience):</p>
<ul><li>Bachelor&rsquo;s degree required.</li>
<li>Experience in digital content creation, technical project management, or related fields preferred.</li>
</ul><p><b>Ready to make an Impact?</b></p>
<p>Apply now and help shape the future of learning.</p>
<p>Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:</p>
<p>The minimum full-time salary range is between $130,000 - $150,000.</p>
<p>This position is eligible to participate in an annual incentive program, and information on benefits offered is here.</p>
<p>Applications will be accepted through 26th March. This window may be extended depending on business needs.</p>
<p><b>Who we are:</b></p>
<p>At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.</p>
<p>Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.</p>
<p>If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.</p>
<p><b>Job:</b> Program Management</p>
<p><b>Job Family:</b> ENTERPRISE</p>
<p><b>Organization:</b> Higher Education</p>
<p><b>Schedule:</b> FULL\_TIME</p>
<p><b>Workplace Type:</b> Remote</p>
<p><b>Req ID:</b> 22847</p>
<p>\#location</p></div><p></p>

Lead, Business Analyst

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