lead medical assistant

Neighborhood Healthcare

<div>ABOUT US:

Community health is about more than just vaccines and checkups. It&rsquo;s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We&rsquo;re with you every step of the way, with the care you need for each of life&rsquo;s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 350k medical, dental, and behavioral health visits from more than 77k people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

ROLE OVERVIEW and PURPOSE: 
The Lead Medical Assistant will support various providers, advanced providers, and registered nurses to provide excellent patient-centered care and services within a dynamic team environment. This role will work with clinical supervisors and nurses to provide training to new and less experienced medical assistants (MA). Additionally, it communicates with patients and performs clinical services to ensure high quality patient care in a fast-paced environment.

RESPONSIBILITIES:

Direct Patient Care
<ul>
<li>Impacts patient experience by demonstrating courteous and helpful behavior and a commitment to accuracy</li>
<li>Responds promptly and with caring actions to patients and employees</li>
<li>Maintains professional working relationships with all levels of staff, clients and the public</li>
</ul>
Provider and Team Support
<ul>
<li>Works with registered nursed to train and mentor new medical assistants in the back-office area to ensure all tasks on the training checklist are complete</li>
<li>Shares accountability for overall patient health outcomes by working in coordination with Care Teams</li>
<li>Operates to instill confidence in our care and in our facilities to patients, fellow employees, and other stakeholders</li>
<li>Contributes to the success of the organization by participating in quality improvement activities</li>
<li>Cooperates in accomplishing department goals and objectives</li>
</ul>
Clinical Administration
<ul>
<li>Monitors patient flow in the back office and cross covering, as needed.</li>
<li>Adjusts daily assignments and schedules to provide sufficient MA coverage during all patient contact times, including lunch breaks</li>
<li>Maintains sufficient supplies to perform tasks in the back-office area</li>
<li>Monitors the daily assignment for completing tasks, such as recording of daily temperatures of refrigerators/freezers, stocking exam rooms, empty sharps containers and infectious waste, and other related tasks</li>
<li>Reports equipment failures and responds appropriately to correct the problem</li>
<li>Provides input into the evaluations of the Medical Assistants working in the back-office</li>
<li>Leads back-office meetings and attends other required meetings</li>
<li>Functions at highest level according to credentials and competency</li>
</ul>
EDUCATION/EXPERIENCE:
<ul>
<li>High school/GED required</li>
<li>Valid medical assistant certificate/diploma from an accredited program required</li>
<li>Current Basic Life Support (BLS) certification is required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines, but may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards.</li>
<li>Two years medical assistant experience required</li>
<li>Lead or supervisory experience preferred</li>
</ul>
ADDITIONAL QUALIFICATIONS (Knowledge, Skills, and Abilities):
<ul>
<li>Bilingual (English/Spanish) highly preferred</li>
<li>Excellent verbal and written communication skills, including superior composition, typing, and proofreading skills</li>
<li>Ability to interpret a variety of instructions in written, oral, diagram, or schedule form</li>
<li>Familiarity with medical procedures and terminology</li>
<li>Proficiency with electronic health records system experience preferred</li>
<li>Intermediate computer and data entry skills</li>
<li>Must use sound judgement to anticipate needs of patients and providers</li>
<li>Flexibility with changing priorities and time sensitive deadlines</li>
<li>Use emotional and cultural intelligence to provide appropriate communication and patient care</li>
<li>Exemplify compassion to patients and team members</li>
<li>Ability to successfully manage multiple tasks simultaneously</li>
<li>Ability to work as part of a team as well as independently</li>
<li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>Ability to lift/carry 15 lbs/weight</li>
<li>Ability to stand for long periods of time</li>
</ul>
Pay Range: $27.21 - $38.10/hr, depending on experience (DOE)

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.</div>

Lead Medical Assistant

Conviva Senior Primary Care

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Lead Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Lead Medical Assistant assumes ownership and leads advanced and highly specialized administrative, operational, and customer support duties that require independent initiative and judgment.<div><div><div><div><div><div><div><div><div>
The Lead Medical Assistant performs clinical duties, including but not limited to: discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborates closely with Physicians and Advanced Practice Providers. Delivers direct patient care dependent on what active certification allows. Decisions are regarding the daily priorities for an administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals, and often oversees work of others and/or is the primary administrative owner of a main process, program, product, or technology. Works within broad guidelines with little oversight. The Medical Assistant 4 possesses advanced skills and knowledge, contributes to process improvement, delivers in-depth education/training, and provides advanced guidance/mentoring to other Medical Assistants.</div></div></div></div></div></div></div></div></div><h1 class="jobSectionHeader"> 
Use your skills to make an impact 

</h1><div><div>Required 
<ul><li>Certified or Registered</li><li>Phlebotomy Experience</li><li>Medication/vaccine administration experience</li><li>3+ years MA Experience</li><li>High school diploma or equivalent</li><li>CPR Certified</li><li>This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB</li></ul> 

Preferred 
<ul><li>1+ years MA experience in PCO center</li><li>Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience</li><li>Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication</li></ul></div>
Work Schedule: Full Time / 40 Hours / M-F / 8a-5p
Job Type: Medical Assistant
Specialty: Primary Care for Seniors
Position Type: Clinic / On-site
Additional Information
This role is considered patient facing and is part of Humana&rsquo;s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security&mdash;both today and in the future, including:<ul><li>
Health benefits effective day 1</li><li>
Paid time off, holidays, volunteer time and jury duty pay</li><li>
Recognition pay</li><li>
401(k) retirement savings plan with employer match</li><li>
Tuition assistance</li><li>
Scholarships for eligible dependents</li><li>
Parental and caregiver leave</li><li>
Employee charity matching program</li><li>
Network Resource Groups (NRGs)</li><li>
Career development opportunities</li></ul>
Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana&rsquo;s secure website.</div>
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$48,300 - $65,900 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About Us 
</h1>
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana&rsquo;s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva&rsquo;s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health &ndash; addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

<div>About Us

Community health is about more than just vaccines and checkups. It&rsquo;s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We&rsquo;re with you every step of the way, with the care you need for each of life&rsquo;s chapters. At Neighborhood, we are Better Together. 
 
As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 96k people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. 
 
We have been doing this since 1969, and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

**Schedule: Monday-Friday from 8:00 am-5:00pm.

ROLE OVERVIEW and PURPOSE

The Lead Medical Assistant will support various providers, advanced providers, and registered nurses to provide excellent patient-centered care and services within a dynamic team environment. This role will work with clinical supervisors and nurses to provide training to new and less experienced medical assistants (MA). Additionally, it communicates with patients and performs clinical services to ensure high quality patient care in a fast-paced environment. 


RESPONSIBILITIES

Direct Patient Care:
<ul>
<li>Impacts patient experience by demonstrating courteous and helpful behavior and a commitment to accuracy</li>
<li>Responds promptly and with caring actions to patients and employees</li>
<li>Maintains professional working relationships with all levels of staff, clients, and the public</li>
</ul>
Provider and Team Support:
<ul>
<li>Works with registered nurses to train and mentor new medical assistants in the back-office area to ensure all tasks on the training checklist are complete</li>
<li>Shares accountability for overall patient health outcomes by working in coordination with care teams</li>
<li>Operates to instill confidence in our care and in our facilities to patients, fellow employees, and other stakeholders</li>
<li>Contributes to the success of the organization by participating in quality improvement activities</li>
<li>Cooperates in accomplishing department goals and objectives</li>
</ul>
Clinical Administration:
<ul>
<li>Monitors patient flow in the back office and cross covering, as needed</li>
<li>Adjusts daily assignments and schedules to provide sufficient MA coverage during all patient contact times, including lunch breaks</li>
<li>Monitors the daily assignment for completing tasks, such as recording of daily temperatures of refrigerators/freezers, stocking exam rooms, empty biohazardous waste, and other related tasks</li>
<li>Maintains sufficient supplies to perform tasks in the back-office area.</li>
<li>Reports equipment failures and responds appropriately to correct the problem</li>
<li>Provides input into the evaluations of the medical assistants working in the back office</li>
<li>Leads back-office meetings and attends other required meetings</li>
<li>Functions at highest level according to credentials and competency</li></ul> 


EDUCATION/EXPERIENCE
<ul>
<li>High school/GED required</li>
<li>Valid medical assistant certificate from an accredited program required</li>
<li>Current Basic Life Support (BLS) certification required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines- may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards.</li>
<li>Two years medical assistant experience required</li>
<li>Lead or supervisory experience preferred</li></ul> 


ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities)
<ul>
<li>Excellent verbal and written communication skills, including superior composition, typing and proofreading skills</li>
<li>Ability to interpret a variety of instructions in written, oral, diagram, or schedule form</li>
<li>Familiarity with medical procedures and terminology</li>
<li>Proficiency with electronic health records system experience preferred</li>
<li>Intermediate computer and data entry skills</li>
<li>Must use sound judgment to anticipate needs of patients and providers</li>
<li>Flexibility with changing priorities and time sensitive deadlines</li>
<li>Use emotional and cultural intelligence to provide appropriate communication and patient care</li>
<li>Exemplify compassion to patients and team members</li>
<li>Bilingual English/Spanish, English/Farsi, or English/Arabic preferred - must be able to pass Language Proficiency Test if bilingual skills are needed</li>
<li>Ability to successfully manage multiple tasks simultaneously</li>
<li>Ability to work as part of a team as well as independently</li>
<li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
Physical Requirements
<ul>
<li>Ability to lift/carry 20 lbs/weight</li>
<li>Ability to stand for long periods of time</li></ul> 


COMPLIANCE (Safety &amp; HIPAA)
<ul>
<li> Follows all safety procedures as outlined in Neighborhood Healthcare&rsquo;s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediately</li>
<li> Maintains current knowledge of policies and procedures as they relate to safe work practices</li>
<li> Follows all safety procedures and report unsafe conditions</li>
<li> Uses appropriate body mechanics to ensure an injury free environment</li>
<li> Familiarity with location of nearest fire extinguisher and emergency exits</li>
<li> Follows all infection control procedures including blood-borne pathogen protocols</li>
<li> Maintains privacy of all patients, employee and volunteer information and access such information only on a need-to-know basis for business purposes</li>
<li> Complies with all regulations regarding corporate integrity and security obligations</li>
<li> Reports all behavior and/or activity that are unethical, fraudulent, or unlawful</li>
</ul>
Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!

Pay range: $27.21 to $38.09 per hour, depending on experience and additional qualifications.

Compensation Disclosure:

The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs.</div>

Beth Israel Lahey Health

Belmont, MA &bull; Beth Israel Lahey Health Primary Care &bull; Full-time &bull; Day
 <div>When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.

The Lead Medical Assistant is an allied health professional who works under the guidance of the clinical and administrative leadership of a single or multiple practices. He/she services as a mentor and support to other medical assistants, student externs and any other non-licensed practice staff within and across assigned practices. In addition to the expanded lead role, he/she performs all the required functions of a Medical Assistant demonstrating proficiency in assigned clinical responsibilities, as well as serving as a role model for promoting excellent care with compassion, maintaining effective and efficient workflows and interacting with patients, families and other colleagues in a friendly manner promoting excellent patient experiences.

Job Description:

Essential Duties &amp; Responsibilities (including but not limited to):
<ul>
<li>Serves as a role model and mentor providing support, training, direction and sharing of knowledge to other Medical Assistants, student externs and any other non-licensed staff within the assigned practice(s). May provide direction and oversight for compliance and regulatory matters, referring issues to the Practice Manager.</li>
<li>Acts as a lead person in daily operations of the office. Researches, priorities and follows-up on incoming issues and concerns addressed to Practice Manager, including those of a sensitive and confidential nature. Works closely with the Manager, or their designee, to determine the appropriate course of action, referral or response. Serves as liaison with other administrative staff across the MAH administrative and clinical departments as requested. Works to effectively improved and maintain patient access.</li>
<li>Responsible for working closely with the Practice Manager(s), physicians, nursing staff and other clinical providers to ensure the effective and efficient flow of patients.
</li><li>Takes the lead on supporting other non-licensed staff with changes in workflow, computer systems and office process changes. Works closely with the Practice Manager(s) to identify training needs to support the development of team members providing a safe environment to both provide and receive care.
</li><li>Completes pre-visit planning which may include, but not be limited to the review of clinical assessments, Health Care Proxy statuses, immunization statuses, ensuring test results and consult reports are received and available and understands the patient&rsquo;s purpose for the appointment.</li>
<li>Receives and prepares patients for exams:</li>
</ul>
a. Greets patients warmly and professionally 
b. Identifies patients using second identifier at all times 
c. Determines if there is an acute medical need and responds accordingly 
d. Records pertinent patient information into Epic per practice protocol. This can include but not be limited to chief complaint, updated medications, allergies, problem list updates, recent hospitalizations/ER visits and updating medical history.
<ul>
<li>Performs medical assisting duties with may include, but not be limited to, vital signs, height and weight, EKGs phlebotomy, pulse oximetry, spirometry, dressing changes, suture removal and assisting during other specialized testing or procedures.</li>
<li>Maintains exam rooms, equipment and inventory levels in clinical areas between patient and at the end of each day.</li>
</ul>
a. Ensures equipment, instruments and diagnostic equipment are sanitized and in good working order. Replenishes stock as needed 
b. Completes and maintains calibration records and logs 
c. Follows established policies and OSHA guidelines for cleaning and disposing of all hazardous materials including blood and bodily fluid spills
<ul>
<li>Assists the provider with office-based clinical procedures and exams. Serves as a chaperone as requested. These may include pap smears, cultures, suturing and/or biopsies. May reposition patient, assist provider with specimen collection, and properly labels and logs specimens and test for sending out to labs.</li>
<li>Completes point of care office-based testing including but not limited to IFOB, INR, Glucose, A1C, Urinalysis, HGC, etc. as ordered.</li>
</ul>
a. Performs and logs quality control testing on all office based test kits as recommended by manufacturer. 
b. Collects specimen and performs office-based testing following kit instructions 
c. Documents results and associated charges and reports results to provider and/or patient as per departmental workflows 
d. Follows up as instructed by provider
<ul>
<li>Administers medications and injections, subcutaneous and intramuscular as ordered by the provider. Documents all activity in patient&rsquo;s electronic record.</li>
<li>Reconciles patient care logs periodically (weekly or monthly) to ensure all tests have been completed and results received.</li>
</ul>
a. Researches and follows up on all incomplete entries 
b. Reschedules patients as needed 
c. Documents follow up activities 
d. Notifies provider of missed appointment and tests
<ul>
<li>Administers medications and injections, subcutaneous and intramuscular, as ordered by the provider. Documents activity in the patient&rsquo;s record.</li>
<li>Coordinates and assists with scheduling and tracking of outside tests, procedures and referrals to specialists for consultation and management.</li>
</ul>
a. Schedules and/or assists patients with patients with scheduling of outside tests, procedures, and consultations as ordered by the provider. Documents activities in the patient&rsquo;s record 
b. Provides patient education materials and instructions. Assists with transportation arrangements 
c. Ensures that referrals and/or prior authorizations, and other documentation needed are in place if needed. Initiates them when necessary 
d. Documents activities. Logs and tracks as per department protocol. 
e. Follows up with patient and/or provider if test, procedure, or consultation is not completed within established time period or if patient declines or cannot comply with testing 
f. Tracks results and consult letters to ensure that they are received by the provider.
<ul>
<li>Facilitates and assists with patient communication.</li>
</ul>
a. Receives calls and messages on the provider&rsquo;s behalf. Screens and prioritizes calls and portal messages. Includes pertinent information as needed (ex: requested lab result information). 
b. Returns patient calls on the provider&rsquo;s behalf as requested to provide information, education, or communicate advice 
c. Release results (by phone, letter, or portal) and coordinate follow up
<ul>
<li>Reviews daily missed appointments (cancellations and no-shows) with provider. Ensures that patients who need to reschedule are contacted and rescheduled.</li>
</ul>
Minimum Qualifications:
<ul>
<li>High school graduate or GED. Minimum of 2-3 years of experience demonstrating proficiency in all areas of Medical Assisting.</li>
<li>Demonstrated MA competencies acquired through any one of the following: MA Certificate, Associates Degree in Medical Assisting, EMT, PCT, nursing student with one clinical rotation, home health aide experience or physician assistant program candidates.</li>
<li>Must demonstrate strong customer and interpersonal relationships with all patients, family members, staff and providers.</li>
<li>Must be able to demonstrate both a willingness and competency to train, mentor and guide others assigned practices.</li>
<li>Experience with computer systems and web based applications is needed. EPIC experience is a plus</li>
<li>Must be certified in CPR.</li>
<li>Phlebotomy skills helpful.</li>
</ul>
Physical Requirements &amp; Environment:
<ul>
<li>Job requires physical stamina; many hours/day on the feet.</li>
<li>All staff are expected to cross train and help each other when needed.</li>
<li>Must be able to lift up to 10lbs with some frequency.</li>
<li>Must be able to position patients for specific procedures and exams.</li>
<li>Mount Auburn Hospital employees must be able to readily adjust to change and handle a rapid-paced environment and the stresses associated with that, while continuing to provide high-quality, efficient service.</li></ul> 


Pay Range:
$23.15 &ndash; $31.16

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

<h2 class="jobSectionHeader">As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.</h2>

<h2 class="jobSectionHeader">More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.</h2>

<h2 class="jobSectionHeader">Equal Opportunity Employer/Veterans/Disabled</h2></div>
 <div><h3 class="jobSectionHeader">Job details</h3>
<ul><li><div>Employment: Full-time</div></li>
<li><div>Hours/Week: 40</div></li>
<li><div>Shift: Day</div></li>
<li><div>Category: Nursing Support</div></li>
<li><div>Pay Range: $23.15 - $31.16</div></li>
<li><div>FLSA: Non-Exempt</div></li>
<li><div>Req ID: JR93695</div></li></ul></div>

Visage Dermatology

Job SummaryWe are seeking an experienced and motivated Lead Medical Assistant to support daily clinical operations and provide leadership to our MA team across our St. Petersburg and Palmetto locations.This role is ideal for a strong MA who is ready to step into a leadership position and help ensure clinic flow, staff accountability, and high-quality patient care. You will work closely with the Practice Manager and providers to keep both clinics running efficiently.Key Responsibilities<ul><li>Oversee day-to-day workflow of Medical Assistants across both office locations</li><li>Travel between St. Petersburg and Palmetto offices as needed to support clinic operations</li><li>Support and train new and existing MAs on clinical protocols and best practices</li><li>Assist providers with patient care, including rooming, procedures, and documentation</li><li>Ensure proper room turnover, stocking, and clinical readiness throughout the day</li><li>Monitor MA performance and provide real-time coaching and feedback</li><li>Help manage staffing needs, including coverage for call-outs or schedule gaps</li><li>Maintain high standards for patient care, professionalism, and efficiency</li><li>Troubleshoot workflow issues and keep clinic running on time</li></ul>What This Role Is NotThis is not just a rooming position. This role requires leadership, initiative, and accountability for clinic flow and team performance.Requirements<ul><li>Dermatology experience required</li><li>Prior Medical Assistant experience required</li><li>Strong understanding of dermatology workflows and procedures (biopsies, excisions, cryotherapy, etc.)</li><li>Ability to multitask and manage a fast-paced clinic environment</li><li>Excellent communication and leadership skills</li><li>Highly organized with strong attention to detail</li><li>Comfortable giving direction and holding team members accountable</li><li>Reliable transportation and willingness to travel between both office locations</li></ul>Preferred Qualifications<ul><li>Previous Lead MA or supervisory experience</li><li>Experience training or onboarding new staff</li><li>Familiarity with EMR systems (Nextech or ModMed preferred)</li></ul>Why Join Us<ul><li>Established, growing dermatology practice with multiple locations</li><li>Supportive leadership and team environment</li><li>Opportunity for growth and leadership development</li><li>Competitive compensation</li></ul>Pay: From $24.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Free parking</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Lead Medical Assistant – Dermatology

Medsien

<div>
 
 Care Partner Lead Medical Assistant
 
 
 
 
 About Medsien:
 
 At Medsien, we're revolutionizing healthcare with our cutting-edge remote care management solutions. Our mission is to enhance patient outcomes through seamless integration of technology, allowing healthcare providers to deliver exceptional care with ease. Join our team and be part of a dynamic company that's making a real difference in the lives of patients and providers alike!
 
 
 
 Job Overview:
 
 We are seeking an enthusiastic and experienced Medical Assistant Lead to guide our Chronic Care Management and Remote Patient Monitoring team. This pivotal role involves leading the team, supporting management in identifying areas of improvement, and playing a key role in hiring, training, and optimizing our processes.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 
 Guide the Care Partner Team:
 
 Provide guidance and support to the Care Partner team, ensuring efficient and effective completion of monthly programs. Foster a collaborative and positive team environment.
 </li>
 <li>
 
 Support Management:
 
 Assist management in identifying and addressing areas of need within the CCM/RPM process. Use data and feedback to recommend improvements and drive operational excellence.
 </li>
 <li>
 
 Hiring and Training:
 
 Support the hiring process by participating in recruitment efforts and onboarding new staff. Use training programs effectively to ensure all team members are equipped with the knowledge and skills needed to excel.
 </li>
 <li>
 
 Operational Support:
 
 Contribute to the smooth operation of CCM/RPM processes by identifying and implementing best practices. Collaborate with other departments to ensure alignment and efficiency across all related functions.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Proven leadership skills within an enrollment or operations team.
 </li>
 <li>
 Strong understanding of enrollment processes and best practices.
 </li>
 <li>
 Excellent organizational and communication skills.
 </li>
 <li>
 Ability to analyze data and make informed decisions.
 </li>
 <li>
 Experience in hiring, training, and team development.
 </li>
 <li>
 Minimum of 5 years of experience in healthcare.
 </li>
 <li>
 Passion for improving healthcare outcomes and patient experiences.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 At Medsien, you'll have the opportunity to shape the future of remote care management while working with a dedicated team of professionals. We offer a supportive and innovative work environment where your contributions will have a direct impact on our success.
 
 
 
 Apply Today! If you're ready to guide a team and drive excellence in Chronic Care Management and Remote Patient Monitoring, we want to hear from you. Apply now and be a part of our mission to transform healthcare!
 
 
 
 
 Remote in the United States
 
 
 
 
 1099 role
 
 
 
 
 Monday- Friday
 
</div>

Remote Chronic Care Management Lead Medical Assistant

Medsien Inc.

<div>Care Partner Lead Medical Assistant

About Medsien: At Medsien, we're revolutionizing healthcare with our cutting-edge remote care management solutions. Our mission is to enhance patient outcomes through seamless integration of technology, allowing healthcare providers to deliver exceptional care with ease. Join our team and be part of a dynamic company that's making a real difference in the lives of patients and providers alike!

Job Overview: We are seeking an enthusiastic and experienced Medical Assistant Lead to guide our Chronic Care Management and Remote Patient Monitoring team. This pivotal role involves leading the team, supporting management in identifying areas of improvement, and playing a key role in hiring, training, and optimizing our processes.

Key Responsibilities:
<ul>
<li>Guide the Care Partner Team: Provide guidance and support to the Care Partner team, ensuring efficient and effective completion of monthly programs. Foster a collaborative and positive team environment.</li>
<li>Support Management: Assist management in identifying and addressing areas of need within the CCM/RPM process. Use data and feedback to recommend improvements and drive operational excellence.</li>
<li>Hiring and Training: Support the hiring process by participating in recruitment efforts and onboarding new staff. Use training programs effectively to ensure all team members are equipped with the knowledge and skills needed to excel.</li>
<li>Operational Support: Contribute to the smooth operation of CCM/RPM processes by identifying and implementing best practices. Collaborate with other departments to ensure alignment and efficiency across all related functions.</li>
</ul>
Qualifications:
<ul>
<li>Proven leadership skills within an enrollment or operations team.</li>
<li>Strong understanding of enrollment processes and best practices.</li>
<li>Excellent organizational and communication skills.</li>
<li>Ability to analyze data and make informed decisions.</li>
<li>Experience in hiring, training, and team development.</li>
<li>Minimum of 5 years of experience in healthcare.</li>
<li>Passion for improving healthcare outcomes and patient experiences.</li>
</ul>
Why Join Us? At Medsien, you'll have the opportunity to shape the future of remote care management while working with a dedicated team of professionals. We offer a supportive and innovative work environment where your contributions will have a direct impact on our success.

Apply Today! If you're ready to guide a team and drive excellence in Chronic Care Management and Remote Patient Monitoring, we want to hear from you. Apply now and be a part of our mission to transform healthcare!

Remote in the United States

1099 role

Monday- Friday</div>

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