lead teller

PNC Financial Services Group

Job Profile
 
Position Overview
 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller Lead within PNC's Retail organization, you will be based in Tannersville, PA.
 
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
 
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
 
Job Description
 Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
 Coaches, mentors and leads tellers by example in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
 Coaches, mentors and leads tellers by example in performing lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
 Coaches, mentors and leads tellers by example with clear communication skills, transaction handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes.
 Coaches, mentors and leads tellers by example in adhering to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
 
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
 Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
 
To learn more about this and other opportunities on our team. Watch this video.
 
Qualifications
 
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
 
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
 
Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Coaching Others, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
 
Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
 
Education No Degree
 
Certifications No Required Certification(s)
 
Licenses No Required License(s)
 
Benefits
 PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
 
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
 
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
 
Disability Accommodations Statement
 
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
 
Equal Employment Opportunity (EEO)
 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
 
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
 
California Residents
 
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Lead Teller

Fifth Third Bank

<div>Make banking a Fifth Third better&reg;
 
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Experience:
<ul><li>Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met
</li></ul><ul><li>Provide follow up to customer questions and find solutions to address issues
</li></ul><ul><li>Be responsive and timely with correspondence to keep lines of communication open and clear
</li></ul><ul><li>Maintain a position of trust and responsibility by keeping all customer business confidential
</li></ul><ul><li>Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.
</li></ul>Operations:
<ul><li>Collaborate with Financial Center Manager to ensure all monthly cash counts are completed.
</li></ul><ul><li>Partner with Financial Center Manager to gather and report monthly FCA requests.
</li></ul><ul><li>Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office.
</li></ul><ul><li>Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed.
</li></ul><ul><li>Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.
</li></ul><ul><li>Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.
</li></ul><ul><li>Assist in training newly hired Customer Service Representative
</li></ul>Referrals:
<ul><li>During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation
</li></ul><ul><li>Build and maintain a working knowledge of the Retail products and services offered
</li></ul><ul><li>Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes
</li></ul>Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
<ul><li>High school diploma/GED.
</li></ul><ul><li>Work involves extensive cash handling.
</li></ul><ul><li>Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision.
</li></ul><ul><li>Work involves contact with the public, adhere to dress code guidelines.
</li></ul><ul><li>Must have the ability to interact comfortably and confidently with the public.
</li></ul><ul><li>Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
</li></ul><ul><li>Act as a leader and a resource for both customers and platform team.
</li></ul><ul><li>Demonstrate the company&rsquo;s core values, work as one bank, take accountability, be respectful &amp; inclusive, act with integrity.
</li></ul><ul><li>Need to have flexibility in scheduling.
</li></ul>WORKING CONDITIONS:
<ul><li>Normal office environment.
</li></ul><ul><li>Extensive viewing of computer screens.
</li></ul>Lead CSR / Teller - Naperville - Full Time
Total Base Pay Range 43,680.00 - 67,700.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html and by consulting with your talent acquisition partner.
LOCATION - Naperville, Illinois 60540
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</div>

Lead CSR / Teller - Naperville - Full Time

Empyreal Logistics

<div>Position Summary:
Our Tellers process cash deposits and provide change fulfillment services while ensuring accuracy and excellent customer service for all our customers. The Teller places value not only on what work gets done, but also how it gets done.
Major responsibilities are as follows:<ul><li>
Maintains positive, friendly, and professional communications with co-workers, and management whether in person, by phone, in writing, and/or through computerized and other electronic means.</li><li>
Safely operates cash processing equipment and keeps equipment in good working order.</li><li>
Accurately and efficiently counts and logs clients' deposits into our teller software system.</li><li>
Uses handheld electronic devices to scan and track deposits.</li><li>
Prepares currency/coin orders.</li><li>
Ensures accurate counting and tracking of all vault assets.</li><li>
Ensures the safety of all negotiables and confidential records.</li><li>
Notifies supervisor/manager of any delays, issues, concerns, or problems in a timely manner.</li><li>
Maintains a clean and orderly teller processing area.</li><li>
Performs other duties as assigned.</li><li>
Ability to use a PC with keyboard and bar code scanner, cash processor, coin sorter/coin counter, calculator, copier, scanner, fax, telephone, printer, and other items as needed.</li><li>
Able to lift up to 50 pounds</li><li>
Ability to maintain continuous hours of standing or sitting</li><li>
Frequently required to stand, walk, sit, use hands and fingers to handle or feel, reach with hands and arms, talk or hear. Occasionally required to stoop, kneel, or crouch</li></ul>
Requirements:
We believe our competitive advantage is found in our people. If you are known as an exceptional employee who produces great work and believes in providing best-in-class customer service, we want you to join our growing team and share our vision.The position qualifications are as follows:<ul><li>
High school diploma or equivalent is required.</li><li>
One or more years of teller, vault teller, cage cashier, lead cashier, or equivalent cash handling experience is preferred.</li><li>
Accuracy and good math skills are required.</li><li>
Must be able to use a computer and other cash processing equipment.</li><li>
Must be able to lift 30 pounds and sometimes a team lift of around 50 pounds.</li><li>
Exhibits professionalism, politeness, and courtesy and willingly steps in and helps the team.</li><li>
Trustworthiness and the ability to act with integrity is of utmost important.</li></ul>
Empyreal Logistics Culture:<ul><li>
Acts in a manner that portrays Empyreal's vision, values, and WOW culture.</li><li>
Establishes respect for everyone, fosters an environment that builds and sustains productive relationships.</li><li>
Addresses conflict respectfully and constructively.</li><li>
Works in partnership within and across workgroups.
</li><li>Represents Empyreal as a transportation and customer service professional.
</li><li>Places value not only on what work gets done, but also how it gets done.</li></ul>
#ELHP</div>

Cash Vault Teller

New Hampshire Mutual Bancorp

<div>
 
 Company:
 
 MVSB
 
 
 
 Title:
 
 BankTeller Supervisor
 
 
 
 Location:
 
 Meredith, New Hampshire
 
 
 
 Position Details:
 
 Full Time
 
 
 
 MVSB
 
 has a career growth opportunity for an experienced retail banking professional. Our Rt. 104 branch in Meredith , NH is hiring a
 
 Bank
 
 
 Teller Supervisor.
 
 If you lead by example, enjoy coaching others, and take pride in delivering an outstanding customer experience, we would love to meet you.
 
 
 
 In 2025, MVSB was recognized as 1st Place for "Best Place to Work" by the Laconia Daily Sun's Best of the Lakes Region.
 
 
 
 We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!
 
 
 
 Hourly rate negotiable based on level of experience
 
 
 
 Bank Teller Supervisor : $24.00 - $29.00
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Responsible for the overall supervision and accountability of the teller line staff and functions
 </li>
 <li>
 Performs and oversees a variety of duties to provide bank customers with quality service on a variety of transactions
 </li>
 <li>
 Develops customer relationships by determining customer needs and effectively communicating financial products and services to meet those needs
 </li>
 <li>
 Opens and closes the branch on a rotating basis
 </li>
 <li>
 Coaches, supports and motivates tellers to participate in referral and sales initiatives
 
 
 </li>
 </ul>
 
 JOB REQUIREMENTS:
 
 
 
 <ul>
 <li>
 Two to five years of retail banking experience
 </li>
 <li>
 Strong Knowledge of general banking practices
 </li>
 <li>
 Proficient experience in computer desktop applications
 </li>
 <li>
 Strong verbal and written skills with excellent interpersonal skills
 </li>
 <li>
 Knowledgeable about bank products, services and regulatory requirements applicable to teller procedures
 </li>
 <li>
 Strong advocate of relationship selling and quality service
 </li>
 <li>
 Possess analytical and negotiation skills in order to resolve difficult customer and staff issues
 </li>
 <li>
 Ability to work Saturdays and travel between branch locations as needed
 
 
 </li>
 </ul>
 We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
 
 
 We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
 
 
 We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
</div>

Bank Teller Supervisor

MVSB (Meredith Village Savings Bank)

<div>
 &nbsp;
 
 
 
 Company:
 
 MVSB
 
 
 
 
 Title:
 
 &nbsp;Bank Teller Supervisor
 
 
 
 
 Location:
 
 &nbsp;Moultonborough, New Hampshire
 
 
 
 
 Position Details:
 
 &nbsp;Full Time
 
 
 
 
 
 
 MVSB
 
 &nbsp;has a career growth opportunity for an experienced retail banking professional. Our Moultonborough, NH branch&nbsp;is hiring a
 
 Bank T
 
 
 eller Supervisor.
 
 If you lead by example, enjoy coaching others, and take pride in delivering an outstanding customer experience, we would love to meet you.
 
 
 
 
 In 2025, MVSB was recognized as 1st Place for "Best Place to Work" by the Laconia Daily Sun's Best of the Lakes Region.
 
 
 
 
 &nbsp;
 
 
 
 We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!&nbsp;
 
 
 
 
 
 Hourly rate negotiable based on level of experience
 
 
 
 
 Bank Teller Supervisor: $24.00 - $29.00
 
 
 
 
 &nbsp;
 
 
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 
 <ul>
 
 <li>
 Responsible for the overall supervision and accountability of the teller line staff and functions
 </li>
 
 <li>
 Performs and oversees a variety of duties to provide bank customers with quality service on a variety of transactions
 </li>
 
 <li>
 Develops customer relationships by determining customer needs and effectively communicating financial products and services to meet those needs
 </li>
 
 <li>
 Opens and closes the branch on a rotating basis
 </li>
 
 <li>
 Coaches, supports and motivates tellers to participate in referral and sales initiatives
 </li>
 
 </ul>
 
 
 
 &nbsp;
 
 
 
 
 
 JOB REQUIREMENTS:
 
 
 
 <ul>
 
 <li>
 Two to five years of retail banking experience
 </li>
 
 <li>
 Strong Knowledge of general banking practices
 </li>
 
 <li>
 Proficient experience in computer desktop applications
 </li>
 
 <li>
 Strong verbal and written skills with excellent interpersonal skills
 </li>
 
 <li>
 Knowledgeable about bank products, services and regulatory requirements applicable to teller procedures
 </li>
 
 <li>
 Strong advocate of relationship selling and quality service
 </li>
 
 <li>
 Possess analytical and negotiation skills in order to resolve difficult customer and staff issues
 </li>
 
 <li>
 Ability to work Saturdays and travel between branch locations as needed
 </li>
 
 </ul>
 
 
 
 
 
 
 We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
 
 
 
 &nbsp;
 
 
 
 We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
 
 
 
 We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
 
</div>

First Federal Bank

First Federal Bank is looking to welcome a bank teller to our Charlotte office, located in the Historic Charlotte Square. This position is full time, in person. For questions, please contact the Human Resources Department at (615) 446-2822MAJOR FUNCTION:Performs customer service transactions and makes sales referrals of bank services to support the effective operation of a branch bank.PRINCIPAL ACCOUNTABILITIES:Cultivates customer service by handling all paying and receiving teller functions and customer requests.Contributes to the development of new business by identifying sales opportunities and by taking the necessary steps to sell and cross-sell.Minimizes losses to the branch bank by maintaining control over cash in the teller window and balancing cash drawer daily.Contributes to the efficient operation of the branch bank by maintaining a minimum of absences and tardy days.NATURE AND SCOPE:The teller is responsible for providing a high quality of service to customers of First Federal Bank through paying and receiving transactions. In this capacity, the incumbent is responsible for cashing and issuing checks; accepting deposits and payments on loans and bankcards; paying withdrawals from savings accounts and redeeming savings bonds. In addition, the teller supports the efficient operation of the branch by verifying and packaging currency and coin and by accurately balancing the teller window. The teller ensures that losses to the bank are minimized by keeping cash outages and cash differences low.Along with providing high quality service to customers, the teller identifies sales opportunities. Here, the incumbent is responsible for keeping informed of current bank products and services, recognizing opportunities to make sales referrals, and taking the necessary steps to refer the sale to the appropriate branch personnel.Providing accurate and responsive customer service while also making sales referrals for bank services is a major challenge to this position. The teller is responsible for maintaining the appropriate balance between processing customer transactions quickly and accurately while at the same time getting to know the customers, providing them with a high level of service, and making sales referrals for bank services. Maintaining this balance is the most difficult aspect of the job.In order to carry out the specific duties of the position, the teller operates various types of equipment. Included here are calculators, teller machines, currency counters, check writers, encoding machines, and computers. Depending on the branch, the teller should be familiar with the operation of this equipment.A final responsibility of the teller is to contribute to the efficient operation of the branch by maintaining an acceptable level of absences and by minimizing tardy days. This is important to ensure that the necessary level of customer service is available at all times.MINIMUM QUALIFICATIONS:Previous cash handling experience and good math skills.High school education or equivalent and previous teller experience.Job Type: Full-timeBenefits:<ul><li>401(k) 3% Match</li><li>AD&amp;D insurance</li><li>Bereavement leave</li><li>Dependent care reimbursement</li><li>Disability insurance</li><li>Employee assistance program</li><li>Health savings account</li><li>Opportunities for advancement</li><li>Retirement plan</li><li>Tuition reimbursement</li></ul>Work Location: In person

Bank Teller

Texas Republic Bank

<div>
 Are you a detail-oriented individual with a passion for customer service? Here's your opportunity to join our team as a Full Time Bank Teller at Texas Republic Bank in Celina, TX. As a Bank Teller, you will have the chance to interact with customers daily, assist them with their banking needs, and provide top-notch service. This position is perfect for those who thrive in a fast-paced environment and enjoy working with people. Your contribution will directly impact the success of our branch, and you'll have the chance to grow your career in the banking industry.
 
 
 Join us and be part of a dynamic team dedicated to helping our community thrive. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off.
 
 
 
 Are you excited about this Bank Teller job?
 
 
 
 As a new Bank Teller at Texas Republic Bank, you can expect to greet customers with a friendly smile, assist them with their transactions, and provide information on our banking products and services. You will be responsible for accurately processing deposits, withdrawals, and payments, as well as balancing cash drawers at the end of each day. This role will require attention to detail, excellent communication skills, and the ability to handle multiple tasks efficiently. Your typical schedule will be Monday to Friday, from 8am to 5pm, with occasional opportunities for overtime based on business needs. Join our team and embark on a rewarding career in the banking industry.
 
 
 
 Requirements For This Bank Teller Job
 
 
 
 To excel as a Bank Teller at Texas Republic Bank, you should possess strong customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment. Excellent communication and interpersonal skills are essential for building relationships with customers and coworkers. Proficiency in basic math and computer skills is important for accurately processing transactions and using banking software. Prior experience in a cash-handling or customer service role is beneficial and preferred.
 
 
 Familiarity with Microsoft Office applications such as Word and Excel is a plus. Join our team and leverage your skills to deliver exceptional service to our customers.
 
 
 Salary: $16 - $20 per hour
 
 
 
 
 Job Posted by ApplicantPro
 
 
</div>

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