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direct sales leader

leader

Summit Business Group

<div><div><p><b>Join Our Dynamic Team at Summit Business Group</b></p><p><b>
Position:</b> Direct Sales Leader</p><p><b>
Number of Openings: </b>1 Territory Sales Leadership Position Available</p><p><b>
About Us:</b> Summit Business Group isn't just an insurance agency; we're a close-knit family committed to delivering top-tier supplemental benefits plans to small and medium-sized businesses and their employees. Our culture revolves around fostering genuine connections and offering empathetic support to all we serve. If you thrive in roles where your contributions directly impact the well-being of others, then our Direct Sales Leader role is tailor-made for you.</p><p><b>
The Role: </b>We believe in<b><i> leadership by example</i></b> anda Direct Sales Leader, you'll have the opportunity to lead by example while fast-tracking into a position where you'll train and mentor others. Leveraging your extensive sales background, you'll absorb and implement our proven sales process, ensuring seamless execution in the field. Within the first 90 days, you'll transition into a hybrid sales/training role, guiding and empowering new team members to excel while building and maintaining your own book of business.</p><p>
Out in the field, you'll autonomously manage your schedule, aligning your hours with the business needs of your clients. Your primary focus will be on cultivating enduring relationships with business owners and key stakeholders, adeptly assessing their needs, and presenting customized insurance solutions that genuinely enrich their lives.</p><p>
Utilizing our cutting-edge Salesforce CRM, you'll engage potential clients through a combination of cold calls and face-to-face interactions. Your aim isn't just to close sales but to become a trusted advisor, offering ongoing support and guidance, particularly during the claims process, to ensure client satisfaction.</p><p><b>
What We're Looking For:</b></p><ul><li>
A minimum of 10 years of sales experience, preferably in customer-facing or outside sales roles.</li><li>
Demonstrated ability to conduct comprehensive training cycles, both in-person and online.</li><li>
Exceptional organizational, communication, and presentation skills.</li><li>
A genuine passion for assisting and empowering clients, with a sincere commitment to their well-being.</li><li>
Health &amp; Life general lines license, or the willingness to obtain it within 90 days (with support from Summit).</li></ul><p></p><p><b>
Position Overview:</b></p><p>
This is a leadership role in outside sales, operating within your designated territory. You'll receive extensive training to engage with small and medium-sized businesses across various industries, interfacing directly with business owners and decision-makers to offer industry-leading supplemental insurance products and services. Your responsibilities will include:</p><ul><li>
Responding promptly to client emails and phone calls.</li><li>
Scheduling follow-up appointments with prospective and current clients to assess their evolving needs.</li><li>
Participating in scheduled calls or meetings with your sales team or manager.</li><li>
Prospecting new businesses, referrals, and existing clients for continued service.</li><li>
Building and maintaining a robust book of business through proactive relationship development.</li><li>
Collaborating with your sales team manager to establish and achieve monthly and quarterly sales targets and quotas.</li><li>
Cultivating meaningful relationships with local business owners within your territory. Selling Business to business.</li><li>
Setting your own working hours and providing weekly schedules to your sales manager.</li><li>
Balancing cold lead generation and sales with warm leads and appointments with existing clients, leveraging provided sales leads and engaging in targeted cold-calling efforts.</li><li>
Submitting daily sales metrics and activity reports to track progress and performance.</li></ul><div><div><p><b>
We Offer:</b></p><ul><li><p>
Virtual classroom training as well as hands-on sales training in your own territory</p></li><li><p>
Weekly draw pay with bonuses and commission eligibility upon start</p></li><li><p>
Quarterly and annual incentive trips, cash bonuses, stock share bonuses, and lifetime-vested renewal commissions</p></li><li><p>
Advancement and promotions based on personal performance</p></li><li><p>
Excellent ongoing professional development, advanced sales training, and leadership training</p></li><li><p>
Increased schedule flexibility once you have an established book of business</p></li><li><p>
Work around other like-minded, driven, caring people in a culture that feels like a family</p></li></ul><p></p><p><b>
Additional Position Qualifications:</b></p><ul><li><p>
Already licensed in Health &amp; Life general lines (or willing and able to obtain Health &amp; Life producer license - licensing reimbursement offered)</p></li><li><p>
Bachelor's degree or a minimum of 10years of professional (post-high school) work experience. Candidates within 6 months or less of degree completion will be considered, as will candidates with less than 10 years of professional work experience who have relevant or specialized outside sales experience.</p></li></ul></div></div><br>
</div><p><b>
Your New Journey:</b>If you are looking to make a meaningful impact in your career, consider joining Summit Business Group. Here, your compassionate spirit and dedication to service can lead to a fulfilling career. We're excited to redefine what it means to be in insurance sales with a team that values integrity, compassion, and the well-being of its members.</p><p>
Ready to elevate your career at a company that appreciates your nurturing nature? Apply now and let's make a difference together.</p><p>
Learn more and apply at:www.yoursummitinsurance.com</p></div>

Sales Leader

Jersey Mike's

<div><div><p>Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.</p><p><br>
We understand that it all starts with a winning team of individuals who are fun, personable,diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!</p><p>
A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:</p><p>
 1. Coaching the staff to deliver amazing customer service;</p><p>
 2. Producing high quality food;</p><p>
 3. Delivering the Jersey Mike&rsquo;s experience;</p><p>
 4. Cash handling;</p><p>
 5. Following the Learning Management System Training Program;</p><p>
 6. Developing others for career growth;</p><p>
 7. Enforcing policies and procedures;</p><p>
 8. Participating in local and national marketing initiatives;</p><p>
 9. Building sales;</p><p>
10. Maintaining the cleanliness and proper sanitation practices in the establishment;</p><p>
11. Being certified in all four positions of the restaurant;</p><p>
12. Effective communication;</p><p>
 13. Having a sense of urgency;</p><p><br>
A Shift Leader is expected to:</p><p><br>
 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability;</p><p>
 2. Work 25-40 hours per week;</p><p>
 3. Have the ability to get to and from work;</p><p>
 4. Communicate with the GM/AGM/DM of any issues they are having;</p><p>
 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.</p><p><br>
Create food consistent with Jersey Mikes high quality standards</p><ul><li>Maintain restaurant that is noticeably cleaner than others</li><li>Work in a fast-paced team driven atmosphere</li><li>Ability to multitask and work with a sense of urgency</li><li>Interface with customers and provide an exceptional experience</li><li>Full understanding of the term&rsquo;s accountability and integrity</li><li>Key Holder</li><li>Perform all tasks related to opening and closing of store</li><li>Knows how to bake bread and perform all prep</li><li>Manage and lead crew of 2 to 5 people</li><li>Proficient in slicing</li></ul><p><br>
Qualifications for the job:</p><ul><li>Other: Must be 18 years or older to operate the slicer</li><li>Must have reliable transportation</li></ul><p>
This website is not operated by Jersey Mike&rsquo;s Franchise Systems. Jersey Mike&rsquo;s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.</p></div><br>
INDQS</div>

Shift Leader

Buckle

<p></p><div><p><b>Summary</b></p>
<p>
The Leader in Training (LIT) and Floor Leader position&rsquo;s primary responsibility is to fulfill our mission statement: &ldquo;To create the most enjoyable shopping experience possible for our Guests.&rdquo; The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.</p>
<p><b>
Essential Duties and Responsibilities</b>
<br>
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<p><b>
Sales Generation and Guest Service</b></p>
<ul>
<li>Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
</li><li>Answer questions regarding the store and its merchandise</li>
<li>Recommend, select, and help locate or obtain merchandise based on Guest needs and desires</li>
<li>Anticipate and fulfill Guest&rsquo;s needs by suggesting additional items and creating a wardrobing experience</li>
<li>Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team</li>
<li>Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices</li>
<li>Remain consistent on personal sales, as well as looking for opportunities to impact Teammates&rsquo; presentations with the Sales Presentation Guide (SPG)</li>
<li>Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management</li>
<li>Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area</li>
<li>Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity</li>
<li>Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals</li>
<li>Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.</li>
<li>Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.</li>
<li>Maintain and build good Guest relationships to develop a client based business</li>
<li>Lead by example with a high level of showmanship, excellent customer service and attentiveness</li>
<li>Recognize and communicate Guest Levels with the Team</li>
<li>Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates</li>
<li>Coachable &ndash; allows Manager to educate them in their sales presentation</li>
<li>Consistently perform leadership actions and maintain high standards, whether or not the Manager is present</li>
</ul>
<p><b>Teammate Recruiting, Training and Development</b></p>
<ul>
<li>Consistently recognize recruiting opportunities by utilizing Jobs &amp; Careers cards, email referrals and Teammate Recommend
</li><li>Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle&rsquo;s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis</li>
<li>Maintain a positive attitude at all times creating a positive floor culture</li>
<li>Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders</li>
<li>Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker</li>
<li>Motivate Teammates to initiate and complete daily tasks</li>
<li>Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests</li>
<li>Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in</li>
<li>Demonstrate leadership actions during segment:<br>
<ul><li>Awareness of Guests in the store and ensure they are being helped</li>
<li>Demonstrate how to get the Guest involved with product</li>
<li>Be vocal and continuously update fellow leader and Team</li>
<li>Responsible for getting Guest names</li>
<li>Understanding and working guys side/gals side to benefit both Teammates and Guests</li>
</ul>
</li></ul><p><b>Visual Merchandise Management</b></p>
<ul>
<li>Own and influence product through zone ownership:
<ul><li>Product knowledge, placement, passion, preference</li>
<li>Weekly Checklist</li>
<li>Life cycle of product</li>
<li>Track Results</li>
</ul></li><li>Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind</li>
<li>Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability</li>
<li>Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions</li>
<li>Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager</li>
<li>Give informational and influential store tours</li>
<li>Ensure sales floor is consistently sized and new freight is appropriately displayed</li>
</ul>
<p><b>Operations</b>
</p><ul><li>Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs</li>
<li>Understand and utilize planner including completion of Opening and Closing Checklists</li>
<li>Watch for and recognize security risks and thefts, and know how to prevent or handle these situations</li>
<li>Follow all Loss Prevention guidelines, including daily bag and purse checks</li>
<li>Ability to execute and teach all Point of Sale (&ldquo;POS&rdquo;) procedures</li>
<li>Appropriately handle calls from Corporate Office</li>
<li>Know Buckle guidelines when handling returns and exchanges</li>
<li>Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates</li>
<li>Understand and execute all policies regarding payments, exchanges and Loss Prevention practices</li>
<li>Ability to navigate and execute all tools on the home page</li>
<li>Knowledge and ability to give guidance and feedback to all non-sales positions</li>
<li>Complete all scheduled shifts and cover shifts when needed</li>
<li>Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns</li>
<li>Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner</li>
<li>Consistently maintain a clean, organized, and shoppable store to fulfill Buckle&rsquo;s mission statement</li>
<li>Understand and apply the Buckle&rsquo;s Code of Ethics and all Buckle&rsquo;s policies, procedures, and handbooks</li>
</ul>
<p><b>Supervisory and Leadership</b></p>
<ul>
<li>Comfortable in in giving and receiving feedback from peers and Management</li>
<li>Supportive of Leadership</li>
<li>Promote personal and store growth</li>
<li>Demonstrate and maintain a professional, mature and stable relationship with all Teammates</li>
<li>Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit</li>
<li>Special projects and other duties as assigned</li>
</ul>
<p><b>Supervisory Responsibilities</b></p>
<p>
This job has no supervisory responsibilities.</p><br>
<p></p>
<p><b>
Full-time </b><b>Benefits Available (after applicable waiting period):</b></p>
<ul>
<li>Insurance</li>
<li>Spending and Savings Accounts</li>
<li>Paid Time Off</li>
<li>401(k) Retirement Plan</li>
<li>Teammate Discount</li>
<li>Performance Bonuses</li>
<li>Leave Options</li>
<li>Employee Assistance Program</li>
</ul>
<p><b>Education and/or Experience</b>
</p><p>High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.</p>
<p><b>
Physical Demands</b>
</p><p>The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.</p>
<p><b>
Work Environment</b>
</p><p>While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.</p>
<p><b>
Equal Employment Opportunity</b></p><br>
<p>
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.</p>
<p>
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.</p>
<p>
#LI-Onsite</p><p></p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Floor Leader

Tractor Supply

<div><div><div><div><div>$15.25 - $18.50 / hour
</div></div></div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Overall Job Summary</b></h2>
</div><div><p>
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.</p>
<p><i>Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.</i><br>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Essential Duties and Responsibilities (Min 5%)</b></h2>
</div><div><p>
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:</p>
<ul><li>Maintain regular and predictable attendance.</li>
<li>Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.</li>
<li>Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.</li>
<li>Deliver on our promise of Legendary Customer Service through GURA:
<ul><li>Greet the Customer.</li>
<li>Uncover Customer&rsquo;s Needs &amp; Wants.</li>
<li>Recommend Product Solutions.</li>
<li>Ask to Add Value &amp; Appreciate the Customer.</li>
</ul></li><li>The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
<ul><li>Execute assigned basic, promotional, and seasonal merchandising activities.</li>
<li>Perform Opening/Closing procedures.</li>
<li>Transport and make deposits to bank.</li>
<li>Assess store conditions and assign duties.</li>
<li>Organize and prioritize workflow through the use of the daily planner.</li>
<li>Recovery of merchandise.</li>
<li>Participate in mandatory freight process.</li>
<li>Perform regular and promotional price change activities.</li>
<li>Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.</li>
<li>Adhere to loss prevention standards and respond to any alarm calls as needed.</li>
<li>Communicate with Team Members on job functions, responsibilities and financial goals.</li>
<li>Operate cash register/computer supervising cash handling procedures.</li>
<li>Assist Team Members on appropriate application of policies and procedures.</li>
<li>Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.</li>
<li>Operate Forklift and Baler.</li>
<li>Complete all documentation associated with any of the above job duties.</li>
<li>Obtain license or certifications as needed by the business.</li>
</ul></li><li>May be required to perform other duties as assigned.<br>
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Required Qualifications</b></h2>
</div><div><p><i>
Experience:</i> Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver&rsquo;s license.
</p><p><i>Education</i>: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred knowledge, skills or abilities</b></h2>
</div><div><p>
Basic computer skills.<br>
Ability to read, write, and count accurately.<br>
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.<br>
Ability to perform and execute principle responsibilities of Team Members.</p><br>
<p></p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Working Conditions</b></h2>
</div><ul><li>Working environment is favorable, generally working inside with moderate noise.
</li><li>Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
</li><li>Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
</li><li>Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
</li><li>Ability to work outdoors in adverse weather conditions.
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Physical Requirements</b></h2>
</div><ul><li>Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
</li><li>Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
</li><li>Ability to occasionally lift or reach merchandise overhead.
</li><li>Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
</li><li>Ability to move throughout the store for an entire shift.
</li><li>Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
</li><li>Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
</li><li>Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
</li><li>Ability to read, write, and count accurately to complete all documentation.
</li><li>Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
</li><li>Ability to process information / merchandise through the point-of-sale system.
</li><li>Ability to handle and be in contact with birds/poultry.
</li><li>Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
</li><li>Ability to successfully complete all required training.
</li><li>Ability to travel as required in support of district needs.
</li><li>Ability to drive or operate a vehicle for business needs.
</li><li>This position is non-sedentary.
</li><li>Ability to successfully complete training and certification for various business needs.
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Disclaimer</b></h2>
</div><div><p><i>
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.</i></p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Company Info</b></h2>
</div><div><p>
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.<br>
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.</p></div></div></div></div></div></div></div></div><div></div>

Team Leader

Dunkin'

<div><p>We are looking for Shift Leaders to join our Dunkin' team!</p><p><br>
Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.</p><p><b>
Responsibilities:</b></p><p><b>
Team Environment:</b></p><ul>
<li>Support a respectful team environment</li>
<li>Communicate shift priorities, goals and results with team members</li>
<li>Support the training of crew members as requested</li>
<li>Provide coaching and feedback to crew members</li></ul><p><b><br>
Operational Excellence:</b></p><ul>
<li>Create and maintain a guest first culture in the restaurant</li>
<li>Resolve guest issues</li>
<li>Ensure Brand standards, recipes, and systems are executed</li>
<li>Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws</li></ul><p><b><br>
Profitability:</b></p><ul>
<li>Drive sales goals and results</li>
<li>Execute restaurant standards and marketing initiatives</li>
<li>Manage cash over/short during shift</li>
<li>Ensure all products are prepared according to Brand standards</li></ul><p><b><br>
Skills and Qualifications:</b></p><ul>
<li>Fluent in English</li>
<li>Restaurant, retail, or supervisory experience</li>
<li>Math and writing skills</li>
<li>Basic computer skills</li>
<li>At least 18 years of age (where applicable)</li>
<li>High School diploma or equivalent, preferred</li></ul><p><b><br>
Competencies:</b></p><p><b>
Great Focus:</b></p><ul><li>Understands and exceeds guest expectations, needs and requirements</li><li>Displays a sense of urgency with guests</li><li>Seeks ways to improve guest satisfaction; asks questions, commits to follow-through</li><li>Resolves guest concerns by following Brand recommended guest recovery process</li></ul><p><b>
Passion for:</b></p><ul><li>Sets and maintains high standards for self and others, acts as a role model</li><li>Consistently meets or exceeds goals</li><li>Contributes to the overall team performance; understands how his/her role relates to others</li></ul><p><b>
Problem Solving and Decision Making:</b></p><ul><li>Identifies and resolves issues and problems</li><li>Uses information at hand to make decisions and solve problems; includes others when necessary</li></ul><p><b>
Interpersonal Relationships &amp; Influence:</b></p><ul><li>Develops and maintains relationships with team members</li><li>Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments</li></ul><h3 class="jobSectionHeader"><b>
Company Introduction</b></h3><p>
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.</p></div>

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