legal operations specialist

Fintech

<div>A Legal Operations Specialist is needed to help increase the Legal Department&rsquo;s effectiveness as it scales. This role will support the efficiency, scalability, and strategic impact of the Legal Department. This role blends project management, process optimization, technology administration, data analysis, and cross‑functional coordination to ensure the Legal Team operates smoothly and delivers high‑quality service to the business.

Essential Functions:

The Legal Operations Specialists core job responsibilities include but are not limited to:
<ul>
<li>Administering legal technology tools such as Fintech&rsquo;s contract lifecycle management (CLM) tool, Ironclad, e‑signature platform and other tools associated with the legal tech stack</li>
<li>Tracking key performance indicators (KPIs) and operational metrics for the legal department along with preparing dashboards to provide insights</li>
<li>Creating and improving legal processes, design workflows that scale our business</li>
<li>Ensuring that all Fintech contracts are stored securely in an organized fashion in Fintech&rsquo;s CLM tool, Ironclad</li>
<li>Ensuring that the Fintech contract repository is set up to support shared knowledge and compliant record keeping</li>
<li>Managing Fintech&rsquo;s contract workflow&mdash;including document processing, electronic signatures, and electronic filing&mdash;ensuring all contracts are properly tracked, executed, and filed in the repository</li>
<li>Being the primary point of contact to internal clients to answer questions regarding legal support and contract processes, and triage incoming requests</li>
<li>Supporting responses to data requests, subpoenas, or other document requests in relation to litigation, government inquiries, or other areas</li>
<li>Managing the legal intake process by triaging business requests, coordinating with stakeholders, and ensuring timely responses</li>
<li>Providing general administrative and project support to the legal team, including research and cross-functional coordination</li></ul> 


Qualifications:

Required
<ul>
<li>Bachelor's degree</li>
<li>Experience implementing new technology and processes</li>
<li>Demonstrated project management skills, including the ability to prioritize and execute multiple initiatives concurrently while ensuring precision and excellence</li>
<li>Comfortable working in a dynamic environment where priorities can change rapidly, with a focus on delivering results efficiently</li>
<li>Strong interpersonal and communication skills (both oral and written)</li>
<li>Excels in a collaborative environment, with ability to forge strong, trusting partnerships with non-legal colleagues</li>
<li>Proven ability to maintain strict confidentiality and exercise professional judgment when handling sensitive data</li>
<li>Comfortable with data and good analytical skills</li>
</ul>
Preferred
<ul>
<li>Experience organizing and maintaining legal files, contracts or corporate records</li>
<li>Prior experience at an in-house legal department or law firm</li>
<li>Familiarity with legal technology, including contract system/software and workflows</li>
<li>Paralegal experience and familiarity with common contracts and clauses</li>
<li>Experience utilizing and implementing Ironclad</li>
</ul>
Salary

$60,000-$85,000

About Fintech:

For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell goods and services in the retail, hospitality, and alcohol industries. This integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. fintech.com 


Fintech is a Drug-Free Workplace. Fintech is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Fintech&rsquo;s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. We E-Verify.</div>

Legal Operations Specialist

Procore Technologies

<div><h1 class="jobSectionHeader">Job Ad</h1>
We are looking for a Staff Legal Operations Specialist, Business Intelligence who is a master in business intelligence with hands-on experience within the Legal domain. This is a high-impact role for an expert practitioner who thrives in the technical details but acts as a trusted advisor to provide direction on what and how we should be measuring. You will spend the majority of your time architecting the data flow between our Contract Lifecycle Management (CLM) system (Ironclad) and Salesforce, but your ultimate mission is broader: unlocking data insights and creating dashboards facilitating data-driven decision making for the leaders across Legal, Regulatory &amp; Compliance (LRC) by weaving together Legal, Finance, Sales, and HR data. This position will report to our Director, Legal Operations &amp; Systems, and can be based in Procore&rsquo;s Pune or Bangalore office location.
WHAT YOU'LL DO<ul>
<li>
Act as the technical owner for LRC data, deeply integrating Ironclad and Salesforce data to provide real-time insights into commercial contracting health, bottlenecks, and revenue impact</li>
<li>
Build holistic executive dashboards by connecting data points across SimpleLegal, Pigment, and Workday to provide a 360-degree view of the LRC organization&rsquo;s spend, headcount, and performance</li>
<li>
Serve as the source of truth for the deployment of LRC-specific AI tools (e.g., Harvey, Luminance) and corporate agents (Rovo, Gemini), building the benchmarks required to validate that AI-generated insights are accurate and aligned with business logic</li>
<li>
Own the technical execution of the LRC data strategy, from writing complex SQL queries in Snowflake and data modeling in Databricks to designing high-fidelity dashboards in Tableau</li>
<li>
Proactively interview stakeholders to understand underlying business goals, often proposing more effective data narratives than originally requested rather than simply building what is asked</li>
<li>
Leverage tools like NotebookLM and Gemini to bridge the gap between structured data and unstructured context (e.g., redlines or meeting transcripts), turning disparate threads into a cohesive narrative for LRC leadership</li>
<li>
Act as the technical bridge between Legal Ops and global IT teams, ensuring LRC&rsquo;s data architecture scales with the rest of the company</li>
<li>
Empower the global LRC team by creating the documentation, training, and prompt libraries needed to drive AI literacy and self-service business intelligence (BI)</li>
</ul>
WHAT WE ARE LOOKING FOR<ul>
<li>
8+ years of experience in Data, BI, or Analytics roles, including 3+ years supporting in-house legal departments, with a proven track record of taking messy datasets and turning them into executive-level insights</li>
<li>
Deep understanding of the Salesforce data schema and experience with CLM platforms, with a strong grasp of the logic of how a deal moves from lead to signed contract</li>
<li>
High proficiency in the modern data stack: Snowflake, Databricks, and Tableau; expert-level SQL is mandatory</li>
<li>
Curious and technically adept at leveraging AI tools (Gemini, Rovo, etc.) to accelerate personal productivity and automate the discovery of data anomalies</li>
<li>
Independent doer who isn't afraid of data cleanup, refining data dictionaries, or chasing down data integrity issues at the source</li>
<li>
Comfortable explaining complex technical data-related topics to attorneys and non-technical business leaders in a way that is clear, concise, and actionable</li>
<li>
Detail-oriented, organized, efficient, and resourceful with exceptional follow-through skills</li>
<li>
Highly agile, results-oriented, solution-minded, tenacious, resilient self-starter and creative problem-solver with ability to manage shifting client demands and priorities in a fast-paced, global, high-growth environment</li>
<li>
Exceptional business acumen, judgment, and discretion in dealing with highly sensitive information</li>
<li>
Outstanding interpersonal skills and demonstrated ability to navigate a dynamic workplace to identify and collaborate with key stakeholders, influence without direct authority, and interface effectively with all business functions and levels to drive business initiatives</li></ul></div>

Staff Legal Operations Specialist, BI

Albertsons

<div><div>Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who&rsquo;s not just seeking a job, but someone who wants to make an impact. In this role, you&rsquo;ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that&rsquo;s constantly evolving.
About the company
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.
Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
What you will be doing 
 
The Lead Legal Operations Specialist, eDiscovery plays a key role in developing best practices on eDiscovery processes and support the Vice President of Litigation in the successful delivery of eDiscovery services, which include the administration of the legal hold lifecycle, the ability to handle multiple projects concurrently, and provide recommendations for cost efficient solutions for case-specific projects.
The position is based out of our work site location in Boise, ID, with an in-office requirement for four days and one flex day of work. 
Main responsibilities:
<ul><li>Meaningfully contribute to the design, implementation, and execution of eDiscovery templates, policies, strategies, and workflows.</li>
<li>Collaborate with cross-functional teams across the organization, including Legal, IT, and Information Security, to develop world-class and cutting-edge solutions to eDiscovery matters.</li>
<li>Oversee legal hold process from issuance to release, including conducting custodial interviews and coordinating data disposition for all closed cases.</li>
<li>Manage the process to identify custodians and preserve and collect Electronic Stored Information (&quot;ESI&quot;) from storage repositories in response to discovery requests.</li>
<li>Work with outside counsel in the preparation of pleadings, protective orders, ESI Protocols, and other pleadings related to the management of the eDiscovery process.</li>
<li>Lead crossfunctional collaboration with Legal teams, IT, Information Security, Regulatory/Compliance, business stakeholders, outside counsel, and eDiscovery vendors to ensure alignment on eDiscovery requirements, workflows, and strategic needs.</li>
<li>Prepare budget forecasts related to eDiscovery spend report and reporting eDiscovery costs through eBilling software</li>
<li>Train legal and business partners in early case assessment and emerging technology tools.</li>
<li>Incorporate Ai into our document collection and management, including determining what tools to use, licensing costs, deployment decision-making and create implement training to ensure compliance.</li>
<li>Evaluate, learn and implement eDiscovery program tools (e.g., Relativity) that improve project efficiency, optimize document review workflows, and expand reporting and analytics capabilities. Obtain program certifications, as needed.</li>
<li>Leads contract negotiations with eDiscovery providers to offer value and cost savings to the business.</li>
</ul>We are looking for candidates who possess the following:
<ul><li>5+ years of e‑discovery, litigation support, and/or legal technology experience (aligned with industry norms for project manager/manager‑level roles).</li>
<li>Bachelor's Degree and/or paralegal studies certificate required from an American Bar Association (ABA) accredited program, or equivalent work experience</li>
<li>Strong litigation background and knowledge of discovery across the EDRM Model</li>
<li>Significant experience in defense litigation, including primary responsibility for a database or one or more significant areas of the law</li>
<li>High level of proficiency with technology, including Litigation Support Applications (e.g., Relativity platform, Intella, or other hosting technologies), Legal Hold applications (e.g., Fusion, DISCO, Reveal, AccessData, Zapproved), eBilling applications (e.g., LegalTracker), Pacer, Westlaw, and other internet research tools</li>
<li>Significant project management skills with the ability to oversee multiple and diverse legal projects</li>
<li>Great intellectual curiosity and a desire to invest time and energy into learning and growing as a subject matter expert in eDiscovery</li>
<li>Ability to learn and understand complex technology and data related concepts, effectively discuss those concepts with technically skilled individuals, and apply that knowledge and understanding to discovery and legal strategies</li>
<li>Proficient in all Microsoft Office applications</li>
<li>Comfortable using, and learning how to use, legal technology and databases</li>
<li>Proven ability to work well with others and to work independently with minimal supervision</li>
<li>Able to produce significant output with minimal wasted effort</li>
<li>Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well</li>
<li>Strong interpersonal skills and work ethic</li>
</ul>We also provide a variety of benefits including:
<ul><li>Competitive wages paid weekly</li>
<li>Associate discounts</li>
<li>Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)</li>
<li>Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits</li>
<li>Leaders invested in your training, career growth and development</li>
<li>An inclusive work environment with talented colleagues who reflect the communities we serve</li> 
</ul> 
Our Values &ndash; Click below to view video: ACI Values 
 
A copy of the full job description can be made available to you.
#LI-MF1
</div>
<div>Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw&rsquo;s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson&rsquo;s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico&rsquo;s Community Markets, King&rsquo;s, Balducci&rsquo;s, and Albertson&rsquo;s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company&rsquo;s success.
Bring your flavor
<div>Building the future of food and well-being starts with you. Join our team and bring your best self to the table.</div> 
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).</div></div>

Lead Legal Operations Specialist, eDiscovery

Paragon Legal Group

<div>The Position 
An innovative, high-growth startup at the forefront of advanced technology is seeking a Legal Operations / Contracts Manager to support its fast-moving legal team. This is a unique opportunity to step into a role where you will have immediate impact across both legal operations and hands-on contract management.
This hybrid position sits at the center of legal ops strategy and day-to-day commercial execution. You will own and optimize Ironclad; including administration, workflow design, intake processes, reporting, and driving adoption across the business. The team believes there is significant opportunity to improve efficiency and is looking for someone who can materially elevate how the tool is used.
In addition, you will function as a contracts manager; handling NDAs and providing first-pass review of straightforward commercial agreements.
Experience with Carta is required; specifically cap table familiarity and a general understanding of shareholder mechanics. This aspect of the role is not overly complex but does require comfort navigating the platform.
The team is looking for someone extremely sharp, hungry, and eager to get hands dirty; someone who wants to bring meaningful value across the full spectrum of legal ops and contract management in a fast-paced startup environment.
This remote project starts ASAP, is three plus months in duration and requires 30&ndash;40 hours per week. The hourly rate for this assignment is expected to be between $65 and $80. This range is an estimate; an employee&rsquo;s compensation will be based on the employee&rsquo;s qualifications, skillset, and relevant experience, specific client needs, project requirements, and other considerations permitted by law.
Please see here for Paragon benefits.
About Paragon 
Paragon is on a mission to make in-house legal practice a better experience for everyone. We provide legal departments at leading corporations with high quality, flexible legal talent to help them meet their changing workload demands. At the same time, we offer talented attorneys and other legal professionals a way to practice law outside the traditional career path, empowering them to achieve both their professional and personal goals. Our corporate clients include the nation&rsquo;s top, cutting-edge technology, healthcare, consumer products companies, and more. In the last several years we have taken our strong reputation in the Bay Area and expanded to clients and candidates across the country.
At Paragon, we put people first, take pride in operating with integrity, and aspire for excellence in everything we do. Our unique attorney-led attorney development team will support you through and beyond your initial project.
Our Commitments 
Equal Opportunity Employer: Paragon Legal Group LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All employment decisions are made without regard to race, color, gender, gender identity, gender expression, sexual orientation, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), marital status, age, national origin, ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, or any other basis protected by the laws or regulations in the locations where we operate. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Paragon Legal makes hiring decisions based solely on qualifications, merit, and business needs at the time.
San Francisco Fair Chance: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records and do not conduct background screens prior to an offer of employment.
Privacy: Paragon Legal CCPA Notice</div>

Legal Operations Specialist (Ironclad Expertise Experience)

Hunting Cherry

Job Title: Manager / Senior Manager &ndash; Legal Operations (LPO) Location: Mohali (Work From Office) Experience: 6+ Years Employment Type: Full-time Salary: Competitive, Best in IndustryJob Summary We are hiring a Manager / Senior Manager &ndash; Legal Operations with strong experience in Legal Billing and E-Billing within an LPO environment. This role requires a hands-on professional who can manage end-to-end legal billing operations, review invoices, ensure compliance with billing standards, and build structured processes and SOPs. The ideal candidate should have a strong operational mindset, leadership capability, and experience handling global legal billing workflows.Key Responsibilities<ul><li>Manage end-to-end Legal Billing and E-Billing operations</li><li>Perform detailed invoice review and bill validation</li><li>Ensure compliance with UTBMS codes and LEDES file formats</li><li>Work with Matter Management and CLM tools for billing and workflow tracking</li><li>Develop, implement, and optimize SOPs and operational processes</li><li>Coordinate with internal teams, clients, and stakeholders for billing cycles and issue resolution</li><li>Monitor billing accuracy, timelines, and quality standards</li><li>Identify process improvement opportunities and drive operational efficiency</li><li>Lead and mentor team members, if applicable</li></ul>Required Qualifications<ul><li>Minimum 6 years of experience in Legal Operations within an LPO setup</li><li>Strong hands-on experience in Legal Billing and E-Billing</li><li>Proven experience in invoice review and legal bill analysis</li><li>Strong knowledge of UTBMS codes and LEDES file formats</li><li>Experience with Matter Management systems and CLM tools</li><li>Strong process orientation and ability to build workflows and SOPs</li><li>Excellent communication and stakeholder management skills</li></ul>Preferred Qualifications<ul><li>Prior experience in a managerial or team leadership role</li><li>Exposure to US or international legal billing processes</li><li>Experience working with enterprise legal operations or shared services environments</li></ul>Work Requirements<ul><li>Willingness to work from the Mohali office</li><li>Ability to work in a fast-paced, process-driven environment</li></ul>Job Type: Full-timePay: ₹2,500,000.00 - ₹3,000,000.00 per yearApplication Question(s):<ul><li>Do you have at least 6 years of experience in Legal Operations within an LPO environment?</li><li>Do you have hands-on experience in Legal Billing and E-Billing?</li><li>Are you experienced in UTBMS codes and LEDES file formats?</li><li>Have you performed invoice or bill review in a legal billing role?</li><li>Are you currently working in an LPO or Legal Operations role?</li><li>Are you comfortable working from the Mohali office?</li><li>Do you have experience using Matter Management or CLM tools?</li><li>What is your current and expected CTC?</li></ul>Work Location: In person

Legal Tech & Operations Specialist

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Head of Legal Operations and Transformation Leader<div> 
Your role and responsibilities
As a Legal Operations &amp; Technological Innovation Specialist, you will drive operational excellence through technology-enabled transformation within the Legal &amp; Integrity function. You will help translate the legal &amp; Integrity strategy into actions by operationalizing initiatives through smart use of AI, data driven insights and disciplined project delivery, working closely with the senior leadership. You will enable the design and implementation of legal workflows using Microsoft 365 tools, optimize internal processes through continuous improvement, and monitor outside counsel management.
As a technical expert and project leader, you will champion automation solutions, ensure quality assurance for technology implementations, and leverage data analytics to enhance legal operations performance. Your expertise in SharePoint, CoPilot agent building and Power Automate is key to modernize the legal department's infrastructure while ensuring seamless execution of cross-functional initiatives aligned with business objectives. 
 
The work model for the role is: #Li_hybrid 
 
This role is contributing to the ABB Robotics in Bangalore, India. 
 
You will be mainly accountable for:<ul><li>
Design and implement legal workflows and automation solutions using Microsoft 365 tools (SharePoint, Power Automate, CoPilot, Teams, Forms) to streamline processes and enhance efficiency.</li><li>
Lead and manage end-to-end legal operations projects, focusing on process improvement, modernization initiatives, and technology implementation across the legal department.</li><li>
Manage outside counsel relationships, ensuring compliance with firm standards, quality delivery, and cost optimization.</li><li>
Build and deploy SharePoint sites, integrate Power Automate workflows, and support legal matter management, document control, and automated intake systems.</li><li>
Ensure contracts, templates, playbooks, and guidance are structured, updated, and aligned with organizational requirements.</li><li>
Collaborate with cross-functional stakeholders and leverage data analytics tools (SQL, Tableau, Power BI) to track KPIs, provide insights, and drive continuous improvement in legal operations.</li></ul> 
Qualifications for the role<ul><li>
Relevant qualifications such as a degree in IT, Business, Finance, Engineering or equivalent experience; strategic management consulting or in-house strategy background is a plus.</li><li>
5-7 years of experience in corporate operations with demonstrated expertise in process improvement and technology implementation; experience in legal operations or administration is a plus</li><li>
Advanced proficiency in Microsoft 365 suite including SharePoint (site design, administration, metadata management), Power Automate (workflow automation), CoPilot agent building, Teams, Forms, and Power Apps; exposure to Salesforce is a plus</li><li>
Data management and analytics skills including proficiency with SQL, data visualization tools (Tableau, Power BI), and ability to handle complex structured datasets for reporting</li><li>
Expertise in project and programme management, including Lean Six Sigma or equivalent methodologies.</li><li>
Excellent analytical skills with a data-driven approach to decision-making.</li><li>
Exceptional communication, presentation, and interpersonal skills.</li><li>
Fluent in English; additional European languages are an advantage.</li><li>
Candidates based in or willing to relocate to Bangalore are strongly encouraged to apply.</li></ul></div> 
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process. 
We never ask for money from job applicants.
For current open positions you can visit our career website https://global.abb/group/en/careers and apply.
Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.</div>

Legal Operational and Technological Innovation

Amgen

<div>Role Summary
The Senior Associate, Law Operations will serve as a key member of Amgen&rsquo;s Global Law Operations team, supporting and enhancing legal systems, templates, and AI-enabled processes used by the global Law Department. This role will help drive operational excellence through technology identification, implementation, and optimization, template governance, and close collaboration with the US-based Law Operations team, Technology team, and global stakeholders. The position is designed for an experienced legal operations professional who can translate legal and business requirements into scalable, secure, and efficient solutions aligned with global standards.<div></div>
Key Responsibilities<ul><li>
Legal Systems and Template Delivery<ul><li>
Implement and govern content and logic changes to contract templates supporting contract generation solutions, supporting version control, testing discipline, and controlled releases.</li><li>
Support process design, documentation, and optimization initiatives across legal operations, with a focus on scalability, security, and operational efficiency.</li><li>
Perform business impact assessments, root cause analysis, and user acceptance testing for system enhancements, template updates, and process changes.</li><li>
Project manage legal system releases and non-release template or process changes, including scoping, scheduling, stakeholder coordination, and delivery tracking.</li></ul></li><li>
AI Enablement and Strategic Technology Collaboration<ul><li>
Partner with Amgen Technology and AI teams to identify, test, and implement AI-enabled legal solutions, including document automation, workflow optimization, and contract system enhancements.</li><li>
Support responsible adoption of AI in legal operations by defining requirements, facilitating stakeholder alignment, and validating outputs against business requirements.</li><li>
Contribute to a roadmap of automation candidates and continuous improvement initiatives across legal systems and workflows.</li></ul></li><li>
Operational Support and Knowledge Management<ul><li>
Provide operational support, troubleshooting, and user assistance for legal systems; resolve issues or escalate appropriately to Technology partners or vendors.</li><li>
Coordinate and liaise with Technology partners on system updates, releases, and ongoing support activities.</li><li>
Develop and maintain training materials, user guides, and process documentation for legal systems and tools.</li><li>
Maintain and manage content updates to Law Operations-owned SharePoint sites and knowledge repositories.</li><li>
Monitor Law Operations intake channels and mailboxes; triage, resolve, or route requests with clear service levels and user communication.</li><li>
Provide backup support across the Law Operations team and contribute to global best practice sharing.</li></ul></li><li>
Translation and Localization Management<ul><li>
Manage the translation and localization workflow for legal templates and documents, including Clinical Contract Generation System templates, coordinating with internal stakeholders and approved external language service providers.</li><li>
Ensure accuracy, consistent terminology, and controlled updates across translated legal content.</li></ul></li><li>
Administrative and System Maintenance Support<ul><li>
Support administration and maintenance activities for assigned legal systems (e.g., contracting, matter management, eBilling), including access requests, user administration, interface monitoring, reporting, and data migration activities.</li><li>
Track and report on legal operations metrics, system performance, and continuous improvement outcomes.</li></ul></li></ul><div></div>
Basic Qualifications<ul><li>
Master&rsquo;s degree/bachelor&rsquo;s degree and 5-8 years of legal operations, legal technology, business systems analysis, and/or law firm operations experience</li></ul>
Basic Skills Required<ul><li>
Strong written and verbal communication skills with the ability to translate business and legal requirements into technical and operational solutions.</li><li>
Demonstrated project management, problem-solving, and analytical capabilities.</li><li>
High attention to detail with strong organizational and documentation skills.</li><li>
Ability to work independently and collaboratively in a global, cross-functional environment.</li><li>
Solid understanding of legal processes, contract lifecycle management, and system design/testing.</li></ul><div></div>
Preferred Experience<ul><li>
Hands-on experience with legal tech platforms such as CLM systems, ELM solutions (Matter management and eBilling), document automation tools, workflow solutions, and AI-assisted technologies.</li><li>
Exposure to AI-driven legal process design and partnerships with technology or data science teams.</li><li>
Experience supporting global or multinational legal teams.</li><li>
Familiarity with Lean, Six Sigma, or other process improvement methodologies.</li></ul><div></div>
Working Relationships<ul><li>
Reports to US-based Law Operations Director with a dotted line to a local AIN manager.</li><li>
Partners closely with US staff and functions and Amgen Technology teams.</li><li>
Collaborate with attorneys, paralegals, clinical, and global stakeholders.</li><li>
Coordinates with external legal technology and service vendors.</li></ul></div>

Sr. Associate Law Operations

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