library associate ii

City of Seattle

<div><div><div><h2 class="jobSectionHeader"><b>Position Description</b></h2></div>
<p></p><div><div><b>Invitation to Compete #22-26: Library Associate II</b><b> (Multiple Positions)</b></div><div></div><div><b><br>
University Branch</b>, 5009 Roosevelt Way N.E. , Seattle, WA 98105</div><div>
Regular, FLSA non-exempt, part-time position (48 hours per pay period)</div><div><b><i>
Please note:</i></b><i> This position is temporarily re-assigned to other neighborhood branches while the University Branch is closed for major renovations until late 2026.</i></div><div></div><div><b><br>
Schedule:</b></div><div>
Week 1: Wed @ Northgate Branch 11:30am &ndash; 8:00pm, Thurs @ Lake City Branch 11:30am &ndash; 8:00pm, Fri OFF, Sat @ Northgate Branch 9:30am &ndash; 6:00pm, Sun @ Northgate Branch 9:30am &ndash; 6:00pm, Mon OFF, Tues OFF</div><div>
Week 2: Wed OFF, Thurs @ Lake City Branch 11:30am &ndash; 8:00pm, Fri OFF, Sat OFF, Sun OFF, Mon @ Lake City Branch 9:30am &ndash; 6:00pm, Tues OFF</div><ul><li><i>Please note the shifts scheduled at neighborhood branches: Northgate Branch (10548 Fifth Ave. N.E. , Seattle, WA 98125) and Lake City Branch (12501 28th Ave. N.E., Seattle, WA 98125)</i></li></ul><div></div><div><b><br>
University Branch</b>, 5009 Roosevelt Way N.E. , Seattle, WA 98105</div><div>
Regular, FLSA non-exempt, part-time position (64 hours per pay period)</div><div><b><i>
Please note:</i></b><i> This position is temporarily re-assigned to other neighborhood branches while the University Branch is closed for major renovations until late 2026.</i></div><div></div><div><b><br>
Schedule:</b></div><div>
Week 1: Wed @ Northgate Branch 11:30am &ndash; 8:00pm<b>, </b>Thurs @ Northgate Branch 9:30am &ndash; 6:00pm, Fri OFF, Sat @ Northgate Branch 9:30am &ndash; 6:00pm, Sun @ Northgate Branch 9:30am &ndash; 6:00pm, Mon OFF, Tues OFF</div><div>
Week 2: Wed @ Northgate Branch 11:30am &ndash; 8:00pm, Thurs @ Lake City Branch 11:30pm &ndash; 8:00pm, Fri @ Northgate Branch 9:30am &ndash; 6:00pm, Sat OFF, Sun OFF, Mon OFF, Tues @ Northgate Branch 9:30am &ndash; 6:00pm</div><ul><li><i>Please note the shifts scheduled at neighborhood branches: Northgate Branch (10548 Fifth Ave. N.E. , Seattle, WA 98125) and Lake City Branch (12501 28th Ave. N.E., Seattle, WA 98125)</i></li></ul><div></div><div><b><br>
Wallingford Branch, </b>1501 N. 45th St., Seattle, WA 98103</div><div>
Regular, FLSA non-exempt, part-time position (64 hours per pay period)</div><div><b>
Schedule:</b></div><div>
Week 1: Wed 9:30am &ndash; 6:00pm, Thurs 9:30am &ndash; 6:00pm, Fri OFF, Sat OFF, Sun OFF, Mon 9:30am &ndash; 6:00pm, Tues 11:30am &ndash; 8:00pm</div><div>
Week 2: Wed 9:30am &ndash; 6:00pm, Thurs 9:30am-6:00pm, Fri OFF, Sat 9:30am &ndash; 6:00pm, Sun 9:30am &ndash; 6:00pm, Mon OFF, Tues OFF</div><div></div><div><b><br>
Salary Range: $29.39 - $35.72 per hour</b></div><div></div><div><br>
A pay period is two weeks in length that starts on Wednesday and ends on Tuesday. This schedule is subject to change based on the Library&rsquo;s current operational need and is part of a bargaining unit represented by AFSCME.</div><div></div><div><b><br>
This recruitment is open to the public and to The Seattle Public Library&rsquo;s employees</b>. Please read the <b>How to Apply</b> section of this bulletin for more information. Candidates are asked to submit their application materials in NEOGOV by <b>5:00 p.m. on April 20, 2026</b>.</div><div></div><div><b><br>
Please note:</b> This recruitment may be used for up to 90 days following the closing date of this posting to fill regular and temporary Library Associate II vacancies.</div><div><b><br>
Overview</b></div><div>
The Seattle Public Library&rsquo;s mission is to bring people, information and ideas together to enrich lives and build community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world-class library system with 27 locations.</div><div></div><div><br>
The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, racial equity, privacy and confidentiality, respect for the community, strong partnerships and innovation. We are an active and committed partner in the City of Seattle's Race and Social Justice Initiative.</div><div></div><div><br>
Library employees are highly regarded by the public for their knowledge, quality of service and caring. As a workplace, we value respectful and transparent communication, partnership and engagement. We are enriched individually and organizationally because of our diversity and growth mindset. We take time to recognize and celebrate the achievements of others. If you share these values and meet the qualifications, the Library invites you to apply for the <b>Library Associate II</b> positions.</div><div></div><div><br>
The Library Associate II classification is a rewarding, albeit physically demanding position that is responsible for providing friendly, responsive customer service to patrons and clerical support. Primary duties include checking in and checking out materials, registering patrons for library cards, collecting fees, resolving patron account disputes, providing basic information services for Library patrons, and assisting patrons with the use of Library equipment and resources.</div><div></div><div><br>
Additional responsibilities may include enforcing rules of conduct; maintaining computer and manual files; processing new materials, reserves and department interlibrary loan requests; answering telephones, typing and filing records, data entry, maintaining statistics and providing support in shelving and retrieving materials, when needed.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div>
<p></p><div><div><b>Provide Circulation and Lending Services for Patrons:</b> Serves as a front desk customer service representative. Provides friendly, responsive customer service to patrons; checks materials in and out; renews and reserves materials; collects fees; registers patrons for library cards; resolves patron account issues; applies the Library&rsquo;s circulation policies and procedures; gives directions or information to patrons regarding the location and use of Library materials, equipment and resources; and assesses the nature of, responding to, and effectively resolving, a variety of related issues.</div><div></div><div><b><br>
Assists with the Flow and Organization of Library Materials:</b> Sorts, files, shelves and routes books and a wide variety of other materials; lifts and transports books and materials using book carts, hand trucks and similar equipment; uses automated systems; locates and retrieves materials for processing; maintains the order and appearance of materials, re-shelves as needed; and retrieves materials for patrons and Library staff.</div><div></div><div><b><br>
Enforcement of the Library&rsquo;s Policies and Procedures:</b> Applies the Library&rsquo;s borrower policies and circulation procedures when interacting with patrons at circulation desks. Assists to enforce the Rules of Conduct from a de-escalation framework to ensure a safe and welcoming environment for patrons.</div><div></div><div><b><br>
Performs Support Duties:</b> Gathers information or data; maintains records and files; compiles statistics; and assists with various projects such as processing damaged materials, updating records and/or developing reports. Assists with shelving and sorting materials, when needed.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><b>Education: </b>A high school diploma or a Graduate Equivalency Degree (GED) is required.</div><div></div><div><b><br>
Customer Service Experience: </b>Minimum of two years of work experience providing customer service to the general public, applying exemplary customer service standards in dealing with complex customer issues. A candidate&rsquo;s experience must demonstrate the ability to apply customer service standards in dealing with the public on complex customer issues as they pertain to organizational policies and procedures. Previous experience working in a library setting is preferred.</div><div></div><div><b><br>
Excellent Written and Verbal Communication Skills:</b> Candidates must be able to effectively respond to patron communications in person and on the telephone, specifically the ability to listen to and understand customer concerns, assess available options, and respond accurately and appropriately. Candidates must also be able to respond to patron requests for directional assistance. Candidates must be able to effectively communicate in English, verbally and in writing, as well as comprehend spoken and written English.</div><div></div><div><b><br>
Experience using Personal Computers and Office Equipment:</b> Candidates must have experience operating point-of-sale/service computer terminals that use menu-based commands to obtain, interpret, and display data and information related to customer accounts. Candidates must have experience with using Microsoft Office applications (Outlook email, Excel and Word), internet browsers and online catalogs. Candidates must have experience using general office equipment, such as fax machines, photocopiers, printers and cash registers.</div><div></div><div><b><br>
Organizational Skills:</b> Candidates must be able to learn to sort books or other materials alphabetically and numerically, quickly, accurately and safely, and must be able to learn sorting and library filing schemes, such as the Dewey Decimal system. Candidates must also be able to organize and maintain information in an electronic format in shared network files.</div><div></div><div><b><br>
Other Required Skills and Abilities:</b> Candidates must be flexible in adjusting their work hours and locations. Candidates must also demonstrate the ability to work with others as part of a team on projects and have the ability to understand and apply verbal and written instructions. Candidates must also be able to bend, stretch, stoop, and lift bins up to 40 pounds in weight and push wheeled book carts weighing up to 200 pounds. Candidates must also have the ability to squeeze and release hand brakes on wheeled book carts.</div><div></div><div><b><br>
Desired Qualifications:</b></div><ul><li>
Experience working with racially, culturally and economically diverse communities.</li><li>
Experience interacting with immigrant families, new English speakers, people experiencing housing insecurity, and individuals who are living with addiction or mental illness.</li><li>
The ability to speak and read Amharic, Chinese, Oromo, Somali, Spanish, Tigrinya or Vietnamese; fluency in American Sign Language.</li><li>
Familiarity with de-escalation techniques for challenging behaviors and demonstrated experience using those skills.</li><li>
Experience with merchandise handling and inventory tracking.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<p></p><div><div><b>How to Apply</b></div><div>
Candidates who meet the qualifications are asked to submit the following items in NEOGOV by <b>5:00 p.m. on April 20, 2026 </b>to be considered for these positions.</div><br>
<div></div><ul><li>
Online application with responses to the supplemental questions.</li><li>
A cover letter that describes how your experience and skills align with the job responsibilities and qualifications. Please let us know why you want to do this work.</li><li>
Current resume that summarizes relevant education, experience, knowledge and skills.</li></ul><div></div><div><i><br>
Applications that do not include a cover letter, resume, and </i><i>complete</i><i> online application will not be considered.</i><br>
<br>
Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The employment history detailed in your application materials MUST validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The most competitive candidates will be invited to participate in a series of one or more interviews.<br>
<br>
<b>Benefits and Salary Information</b></div><div>
The full salary range for this position is <b>$29.39 - $35.72 per hour</b></div><div><br>
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans</div><div></div><div><br>
Information about retirement plans can be found at: https://www.seattle.gov/retirement</div><div></div><div><b><br>
Additional Information</b><br>
If you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to job.applications@spl.org. The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us.</div><div></div><div><br>
Please keep in mind that job offers are contingent on a review of criminal history as well as verification of information provided by the applicant as part of the application process.</div></div></div></div><p></p>
<br><div></div><div><div><div><p>The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.</p></div></div></div>

Library Associate II

PALM BEACH COUNTY

<div></div><div><p><b>ISSUED:</b> <b>04/01/2026</b></p>
<p><b>CLOSES:</b> <b>04/15/2026</b></p>
<div></div><div><div><b>Position:</b><div>
LIBRARY ASSOCIATE II (Member Services)</div></div>
<div><b>Salary:</b><div>
$20.12 Per Hour</div></div>
<div><b>Department:</b><div>
Library</div></div>
<div><b>Division:</b><div>
Library/Branch Public Service/Greenacres Branch</div></div>
<div><b>Hours:</b><div>
40 Variable hours/week, including evenings and weekends</div></div>
<div><b>Other:</b>
<div><p>Ability to lift 50 pounds preferred.</p></div></div>
</div><div><p><b>Use the Job ID based on the Position Location as follows</b></p>
</div><div></div><div><div><div><div><div><div><b>Location</b></div><div><b> Job ID</b></div></div><br>
</div><div><div>3750 Jog Road, Greenacres</div><div> 34104</div></div><br>
</div></div>
</div><div><div><div>Charges and discharges library materials to the public; registers borrowers; receives payment for Palm Tran Paradise passes and tech devices; resolves inquiries/complaints concerning the circulation of materials; shelves and retrieves library materials. Processes library materials and links them to a computerized database.</div><div><br>
</div><div><b>QUALIFICATIONS</b></div><div><b>
This position requires qualified applicants to process one of the following:</b></div><p></p><ul><li><br>
 Graduation from high school or an equivalent recognized certification; minimum of two (2) years of college-level coursework <b>(must specify 60-semester/90-quarter hours)</b>,</li></ul><div></div><div><b><br>
OR</b></div><div></div><ul><li><br>
 Graduation from high school or an equivalent recognized certification; minimum of one (1) year of college-level coursework <b>(must specify 30-semester/45-quarter hours)</b> AND one (1) year of experience working in a library,</li></ul><div></div><div><br>
 <b>OR</b></div><div><br>
</div><ul><li> Graduation from high school or an equivalent recognized certification; minimum of two (2) years of experience working in a library.</li></ul><div></div><div><b><br>
PREFERRED QUALIFICATIONS</b></div><p>
Preferred qualifications include:
</p><ul><li> Experience working in a library/bookstore,</li><li> Experience working in a retail/hotel providing in-person customer service,</li><li> Experience working with computers,
</li><li> Experience handling cash and/or as a cashier/teller, and</li><li> Experience using an automated circulation system.</li></ul><p></p><p><br>
</p><br>
</div></div><div><p>All employees of Palm Beach County may be required to work before, during and/or after a natural or man-made disaster or hurricane.<br>
<br>
In accordance with Affirmative Action requirements of Sec. 503 of the Rehabilitation Act of 1973, as amended, and provisions of the Americans with Disabilities Act of 1990, the County provides reasonable accommodation. If you need a reasonable accommodation for interviewing or initial employment, please notify the Palm Beach County BCC Human Resources Department. EO/AA Employer M/F/D/V; (Drug Free Work Place).</p></div></div>

Library Associate II (Member Services)

Library Systems & Services LLC

<div>Description:
<p><b>
JOB SUMMARY</b></p><p>
The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation desk. Provides customer service to library patrons.</p><p><b>
Hours worked per week: 20</b></p><p><b>
PRIMARY RESPONSIBILITES</b></p><p>
An individual must be able to perform each essential duty and responsibility satisfactorily.</p><ul><li>
Provides customer service by welcoming and registering patrons, issuing library cards, checking</li><li>
out materials and managing patron accounts</li><li>
Assists patrons with locating materials or the reference desk, using computers, or explaining</li><li>
procedures (checking out, logging onto the Internet, making copies, etc.)</li><li>
Checks in and processes library materials as necessary</li><li>
Accepts and processes fines, fees, or other payments</li><li>
Provides information regarding programs, events, conference rooms, etc.</li><li>
Mails library materials as necessary for patron homebound programs</li><li>
Shelves library materials</li><li>
Addresses or escalates patron conduct or safety issues to appropriate management</li><li>
Follow all legal and policy requirements related to patron privacy and custodianship of patron</li><li>
records.</li><li>
Other duties as assigned</li></ul>
Requirements:
<p><b>
JOB REQUIREMENTS</b></p><p>
An individual should possess the knowledge, skills, and abilities listed and meet the amount of education,</p><p>
training and/or work experience required.</p><ul><li>
H.S. Diploma or GED required</li><li>
Two years library experience preferred</li><li>
Basic knowledge of library systems and databases preferred</li><li>
Ability to work a regular schedule that may include a combination of days, evenings and weekends</li><li>
Excellent customer service skills</li><li>
Knowledge of Microsoft Office Suite</li><li>
Good communication skills, both written and verbal</li><li>
English/Spanish speaking is a plus</li></ul><p><b>
Physical Requirements</b></p><ul><li>
Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.</li><li>
Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.</li></ul><p><b>
Benefits</b></p><ul><li>
Paid Time Off (Vacation, Sick &amp; Public Holidays)</li><li>
Tuition Assistance</li><li>
Retirement Plan (401k, IRA)</li><li>
Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li><li>
Short Term &amp; Long Term Disability</li><li>
Training &amp; Development</li><li>
Wellness Resources</li></ul><p><b>
EEO STATEMENT</b></p><p>
The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</p><p>
Nothing in this job specification restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.</p><p>
Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.</p><p>
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.</p><p>
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.</p><p>
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.</p></div>

Library - Associate II

Library Systems & Services, LLC

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  JOB SUMMARY
  <br/>
  <br/>
 </strong>
 The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation desk. Provides customer service to library patrons.
 <br/>
 <br/>
 <strong>
  Hours worked per week: 20
  <br/>
  <br/>
 </strong>
 <strong>
  Primary Responsibilites
  <br/>
  <br/>
 </strong>
 An individual must be able to perform each essential duty and responsibility satisfactorily.
 <br/>
 <br/>
 <ul>
  <li>
   Provides customer service by welcoming and registering patrons, issuing library cards, checking
  </li>
  <li>
   out materials and managing patron accounts
  </li>
  <li>
   Assists patrons with locating materials or the reference desk, using computers, or explaining
  </li>
  <li>
   procedures (checking out, logging onto the Internet, making copies, etc.)
  </li>
  <li>
   Checks in and processes library materials as necessary
  </li>
  <li>
   Accepts and processes fines, fees, or other payments
  </li>
  <li>
   Provides information regarding programs, events, conference rooms, etc.
  </li>
  <li>
   Mails library materials as necessary for patron homebound programs
  </li>
  <li>
   Shelves library materials
  </li>
  <li>
   Addresses or escalates patron conduct or safety issues to appropriate management
  </li>
  <li>
   Follow all legal and policy requirements related to patron privacy and custodianship of patron
  </li>
  <li>
   records.
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  JOB REQUIREMENTS
  <br/>
  <br/>
 </strong>
 An individual should possess the knowledge, skills, and abilities listed and meet the amount of education,
 <br/>
 <br/>
 <strong>
  Training And/or Work Experience Required.
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   H.S. Diploma or GED required
  </li>
  <li>
   Two years library experience preferred
  </li>
  <li>
   Basic knowledge of library systems and databases preferred
  </li>
  <li>
   Ability to work a regular schedule that may include a combination of days, evenings and weekends
  </li>
  <li>
   Excellent customer service skills
  </li>
  <li>
   Knowledge of Microsoft Office Suite
  </li>
  <li>
   Good communication skills, both written and verbal
  </li>
  <li>
   English/Spanish speaking is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
  </li>
  <li>
   Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Paid Time Off (Vacation, Sick &amp; Public Holidays)
  </li>
  <li>
   Tuition Assistance
  </li>
  <li>
   Retirement Plan (401k, IRA)
  </li>
  <li>
   Life Insurance (Basic, Voluntary &amp; AD&amp;D)
  </li>
  <li>
   Short Term &amp; Long Term Disability
  </li>
  <li>
   Training &amp; Development
  </li>
  <li>
   Wellness Resources
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EEO STATEMENT
  <br/>
  <br/>
 </strong>
 The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 Nothing in this job specification restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.
 <br/>
 <br/>
 Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
 <br/>
 <br/>
 This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
 <br/>
 <br/>
 To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
 <br/>
 <br/>
 Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.
</div>


<div>Description:
<p>
The Library Associate 2 is the entry-level position in the Library Associate job family at the Simi Valley Library. Under the direction of library management, this position performs a variety of moderately complex technical and paraprofessional duties in support of different library functions, primarily at the circulation desk. This role also provides direct customer service to library patrons and helps support daily library operations.</p><p><b>
Hours worked per week: 25</b></p><p><b>
PRIMARY RESPONSIBILITES</b></p><p>
An individual must be able to perform each essential duty and responsibility satisfactorily.</p><ul><li>
Provides customer service by welcoming patrons, registering new library users, issuing library cards, checking out materials, and managing patron accounts.</li><li>
Assists patrons with locating materials, directing them to the appropriate service desk, using public computers, and explaining library procedures such as checking out materials, logging onto the internet, and making copies.</li><li>
Checks in and processes library materials as needed.</li><li>
Accepts and processes fines, fees, and other payments.</li><li>
Provides information about library programs, events, meeting or conference room use, and general library services.</li><li>
Mails library materials as needed for homebound patron services.</li><li>
Shelves library materials and helps maintain an organized and welcoming library environment.</li><li>
Addresses patron conduct or safety concerns and escalates issues to appropriate library management when needed.</li><li>
Follows all legal and policy requirements related to patron privacy and the custodianship of patron records.</li><li>
Performs other duties as assigned.</li></ul>
Requirements:
<p>
An individual should possess the knowledge, skills, and abilities listed and meet the amount of education,</p><p>
training and/or work experience required.</p><ul><li>
H.S. Diploma or GED required</li><li>
Two years library experience preferred</li><li>
Basic knowledge of library systems and databases preferred</li><li>
Ability to work a regular schedule that may include a combination of days, evenings and weekends</li><li>
Excellent customer service skills</li><li>
Knowledge of Microsoft Office Suite</li><li>
Good communication skills, both written and verbal</li><li>
English/Spanish speaking is a plus</li></ul><p><b>
Physical Requirements</b></p><ul><li>
Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.</li><li>
Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.</li></ul><p><b>
Benefits</b></p><ul><li>
Paid Time Off (Vacation, Sick &amp; Public Holidays)</li><li>
Tuition Assistance</li><li>
Retirement Plan (401k, IRA)</li><li>
Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li><li>
Short Term &amp; Long Term Disability</li><li>
Training &amp; Development</li><li>
Wellness Resources</li></ul><p><b>
EEO STATEMENT</b></p><p>
The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</p><p>
Nothing in this job specification restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.</p><p>
Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.</p><p>
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.</p><p>
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.</p><p>
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.</p></div>

Cecil County Public Library

<div><p><b>GENERAL SUMMARY:</b>
</p><p>Under direct supervision of the Mobile Outreach Supervisor, the Library Associate II provides information services and reader&rsquo;s advisory to children and families, focusing on early childhood, elementary, and tweens; develops and conducts library and reading related programs for children outside of library branches via the Bookmobile and other library outreach vehicles. This position focuses on the development of outreach and programming promoting the relationships between organizations serving children and community neighborhoods.
</p><p><b>ESSENTIAL JOB FUNCTIONS:
</b></p><ul><li>Develops and coordinates outreach programming and services to community neighborhoods and organizations serving children, including childcare centers, schools, and camps, for children age birth through fourteen.
</li><li>Develops and delivers StoryTime on the Go programming to children ages birth through five at childcare centers.</li><li>
Plans, schedules, and delivers reading-related programs for children and families ages birth through fourteen outside of library branches via Bookmobile and other library outreach vehicles.
</li><li>Initiate, develop, and maintain working relationships with community neighborhoods and organizations serving children and other related community leaders.
</li><li>Conduct book-talks and provides reader guidance and reference service to patrons of all ages.
</li><li>Monitors and maintains collections on Bookmobile and restocks materials as needed.
</li><li>Helps children and caregivers use computers and technology.
</li><li>Promotes library resources and programs.
</li><li>May lead book discussions and prepare age-related booklists.
</li><li>Stays informed and knowledgeable about trends in early childhood education and district news and shares information with staff.
</li><li>Serves as program liaison with community programs.
</li><li>Works with the Mobile Outreach Supervisor to assess outreach needs and coordinate outreach response to requests for service.
</li><li>Evaluates existing children&rsquo;s outreach programs in Cecil County and recommends possible new sites and services.
</li><li>Promotes library initiatives and programming
</li><li>May participate in other community-based outreach events, community celebrations, fundraisers, etc.
</li><li>Works with supervisors to develop and implement department goals within overall system goals.
</li><li>Upkeep and periodic cleaning of library vehicles, including taking vehicles to scheduled maintenance appointments as needed.
</li><li>Safely operate library vehicles and other job-related equipment.
</li><li>Maintains accurate service statistics.
</li><li>Other duties as assigned.
</li></ul><p><b>JOB STANDARDS</b>:
</p><ul><li>Promotes and maintains a high standard of excellent customer service, both internal and external.
</li><li>Demonstrates ability to work with diverse populations.
</li><li>Models positive attitude towards library technology and change.
</li><li>Maintains courteous, friendly, and constructive relationships with all patrons and staff.
</li><li>Promotes and advocates a positive library image in the community.
</li><li>Maintains professional growth and awareness through training, self-directed learning, and other means to stay abreast of current and emerging trends in the community and in libraries.
</li><li>Performs job in keeping with the policies and procedures of the Cecil County Public Library.
</li></ul><p><b>CRITICAL SKILLS/EXPERIENCE:
</b></p><ul><li>Baccalaureate Degree from an accredited college.
</li><li>Within two years of appointment, each Library Associate shall have successfully completed Library Associates&rsquo; in-service training or nine credit hours of formal academic course work in library science. Such training may have been received prior to the date of appointment. Training provided by CCPL off-site in Maryland.
</li><li>Two years&rsquo; working experience with children ages birth through five.
</li><li>Excellent written and verbal communications skills.
</li><li>Excellent customer service skills.
</li><li>Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
</li><li>Ability to maintain composure and flexibility in a changing, public-facing environment.
</li><li>Excellent technology, computer, and personal device skills and experience, including various software packages.
</li><li>Knowledge of Windows operating system, internet resources, social media, and other technologies and how to use them effectively.
</li><li>Knowledge of a variety of types of electronic hardware devices for computing, listening, viewing, gaming and new technologies.
</li><li>Willingness and ability to acquire knowledge of library computer systems and applications.
</li><li>Ability to analyze and perform and or manage a wide variety of library projects.
</li><li>Strong knowledge of books, authors, current events.
</li><li>Ability to reach, bend and lift up to 35 lbs.
</li><li>Ability to push/pull rolling book cart.
</li><li>Valid driver&rsquo;s license and clean driving record.
</li></ul><p><b>WORKING CONDITIONS:</b>
</p><p>Works in normal heat and light conditions with the potential to work in extreme heat or wintry conditions outdoors. Some eye fatigue from working at computer terminals. Physical fatigue from repetitive lifting of books, moving and pushing carts, standing, walking, and driving. Some stress from constant public contact.
</p><p><b>EQUIPMENT:
</b></p><p>Outreach vehicles, personal computers, laptops, scanners, printers, photocopier, book carts, fax machine, telephone, security system.
</p><p></p><p><b>FAIR LABOR STANDARDS ACT STATUS:</b> Exempt</p><p>
</p><p><b>SCHEDULE: </b>Full-Time. Regular schedule requires evening, daytime and weekends.
</p><p></p><p><b>NOTE: Certain</b> conditions, e.g., economic constraints or staffing patterns, may necessitate a change in job description.
</p><p></p><p>EOE CREATED 3/2026</p></div>

Library Associate II-Children's Outreach Services

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Under the direction of library management, the Literacy Associate 2 (intern) performs a variety of moderately complex technical and paraprofessional duties in support of public service operations at the library, including service at the Customer Service, Reference, and Children&rsquo;s desks. This position greets patrons entering the library, provides excellent customer service, and assists with general library services and literacy-related support.
 <br/>
 <br/>
 In addition, this role supports literacy programming and educational services by assisting with literacy-focused activities, outreach efforts, and partnerships that help promote reading, learning, and community engagement. The Literacy Associate 2 may also represent the library at community events and other outreach opportunities to promote literacy and educational programs.
 <br/>
 <br/>
 <strong>
  Hours per Week:
 </strong>
 20
 <br/>
 <br/>
 <strong>
  Notice:
 </strong>
 This position is fully grant-funded and dependent on continued funding through the California State Library ESL Grant, which is currently approved through June 30, 2026.
 <br/>
 <br/>
 <strong>
  Primary Responsibilites
  <br/>
  <br/>
 </strong>
 An individual must be able to perform each essential duty and responsibility satisfactorily.
 <br/>
 <br/>
 <ul>
  <li>
   Provides excellent customer service to patrons and visitors.
  </li>
  <li>
   Assists patrons with locating materials, finding the appropriate service desk, using library computers, and understanding library procedures such as checking out materials, logging on to the internet, and making copies.
  </li>
  <li>
   Checks in, processes, and shelves library materials as needed.
  </li>
  <li>
   Accepts and processes fines, fees, and other payments.
  </li>
  <li>
   Provides information regarding library programs, events, services, and use of library spaces, including conference rooms, as applicable.
  </li>
  <li>
   Addresses patron conduct or safety concerns and escalates issues to appropriate management when needed.
  </li>
  <li>
   Works closely with Librarians and library management to plan, implement, and promote programs and activities.
  </li>
  <li>
   Supports literacy and educational service efforts, including collaboration with local schools and community partners, as assigned.
  </li>
  <li>
   Assists with the preparation of, or independently leads, activities such as storytimes, crafts, and other educational or enrichment programs.
  </li>
  <li>
   Assists with library opening and closing procedures, as needed.
  </li>
  <li>
   Interacts effectively with a diverse population and supports additional assignments as directed by management.
  </li>
  <li>
   Knows and understands the American Library Association&rsquo;s Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of public library service. In addition to these freedoms, supports client discretion regarding materials available at the local library(ies).
  </li>
  <li>
   Follows all legal and policy requirements related to patron privacy and the custodianship of patron records.
  </li>
  <li>
   Performs other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  JOB REQUIREMENTS
  <br/>
  <br/>
 </strong>
 An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.
 <br/>
 <br/>
 <ul>
  <li>
   H.S. Diploma or GED
  </li>
  <li>
   Two years of library experience preferred
  </li>
  <li>
   Basic knowledge of library systems and databases preferred
  </li>
  <li>
   Excellent customer service skills
  </li>
  <li>
   Knowledge of Microsoft Office Suite
  </li>
  <li>
   Good communication skills, both written and verbal
  </li>
  <li>
   Multilingual speaking a plus.
  </li>
  <li>
   Must be able to work a flexible schedule that may include a combination of days, evenings and weekends
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be able to move from place to place within the location; lifting of items weighing up to (25) pounds and occasional up to 50 pounds such as files, books, stacks of paper, and other materials with a buddy system.
  </li>
  <li>
   Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Paid Time Off (Vacation, Sick &amp; Public Holidays)
  </li>
  <li>
   Training &amp; Development
  </li>
  <li>
   Wellness Resources
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EEO STATEMENT
  <br/>
  <br/>
 </strong>
 The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 Nothing in this job specification restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.
 <br/>
 <br/>
 Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
 <br/>
 <br/>
 This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
 <br/>
 <br/>
 To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
 <br/>
 <br/>
 Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an &ldquo;at will&rdquo; relationship.
</div>


Library - Literacy Associate II (Intern)

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