luxury hotel manager

Assets Group

<div>
 <p>
  <strong>
   Hotel Manager &ndash; Luxury 5-Star Property | Doha, Qatar
  </strong>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Doha, Qatar
 </p>
 <p>
  <strong>
   Company:
  </strong>
  Assets Hospitality
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Operations &ndash; Hospitality Division
 </p>
 <p>
  <strong>
   Are you a visionary hotel leader ready to redefine luxury hospitality in Doha?
  </strong>
 </p>
 <p>
  We&rsquo;re looking for an experienced
  <strong>
   Hotel Manager
  </strong>
  to lead the operations of one of our prestigious 5-star hotels under Assets Hospitality. You&rsquo;ll be the driving force behind impeccable guest experiences, operational excellence, and a motivated, world-class team.
 </p>
 <p>
  <strong>
   What You&rsquo;ll Be Doing
  </strong>
 </p>
 <ul>
  <li>
   Oversee daily hotel operations: Front Office, Housekeeping, F&amp;B, Engineering, and Guest Services.
  </li>
  <li>
   Maintain flawless service standards and ensure guest satisfaction at every touchpoint.
  </li>
  <li>
   Lead and inspire department heads to achieve business goals and deliver exceptional results.
  </li>
  <li>
   Drive profitability through smart cost control, revenue management, and operational efficiency.
  </li>
  <li>
   Implement brand standards, service audits, and continuous improvement initiatives.
  </li>
  <li>
   Represent the hotel with professionalism across events, partnerships, and media.
  </li>
 </ul>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Hospitality Management
   </strong>
   or a related field.
  </li>
  <li>
   <strong>
    8&ndash;10 years of hotel experience
   </strong>
   , including
   <strong>
    at least 3 years in a leadership role
   </strong>
   within a luxury or 5-star property.
  </li>
  <li>
   Proven success in guest satisfaction, financial performance, and staff development.
  </li>
  <li>
   Strong leadership, communication, and people-management skills.
  </li>
  <li>
   Proficiency in
   <strong>
    Opera PMS, Micros, SAP and MS Office.
   </strong>
  </li>
  <li>
   Fluent in
   <strong>
    English
   </strong>
   (Arabic or other languages are a plus).
  </li>
 </ul>
 <p>
  <strong>
   Who You Are
  </strong>
 </p>
 <ul>
  <li>
   A charismatic and hands-on leader with a passion for luxury hospitality.
  </li>
  <li>
   A strategist who can balance operational excellence with guest delight.
  </li>
  <li>
   A motivator who builds strong teams and champions brand culture.
  </li>
  <li>
   Someone who thrives under pressure and leads by example.
  </li>
 </ul>
 <p>
  <strong>
   Ready to Make Your Mark?
  </strong>
 </p>
 <p>
  If you&rsquo;re passionate about delivering exceptional experiences and leading a high-performing team, we&rsquo;d love to hear from you!
 </p>
</div>


Hotel Manager

Melia hotels international

<p>The Gran Meli Jumeirah built directly by the sea on a pristine white-sand beach, is located on one of the peninsulas of Port de la Mer. This luxury property will feature 380 rooms and suites, offering direct access to the marina, event facilities with capacity for over 1,000 guests, and exceptional wellness and fitness experiences.</p>
<p>In the culinary field, Gran Meli Dubai aims to become a new benchmark, hosting a curated selection of world-class dining concepts and brands to create truly iconic restaurants and bars within the hotel.</p>
<p><strong>THE OPPORTUNITY</strong></p>
<p>The <strong>Gran Meli Jumeirah</strong> will represent the pinnacle of Meli Hotels International s luxury portfolio a sanctuary of timeless elegance and contemporary sophistication located in the heart of Dubai s prestigious Jumeirah district. As <strong>General Manager</strong>, you will lead this exceptional pre-opening project and establish the property as one of the region s most distinguished ultra-luxury destinations.</p>
<p>You will be responsible for overseeing all aspects of hotel operations, ensuring flawless execution, profitability, and alignment with Gran Meli s philosophy of <strong>"Spanish luxury defined by culture, excellence, and soul."</strong></p>
<p>This is a unique opportunity for a visionary leader to bring to life a flagship hotel that will redefine luxury hospitality in the Middle East.</p>
<p><strong>MAIN RESPONSIBILITIES</strong></p>
<ul>
<li>
<p><strong>Strategic Leadership:</strong><br>Provide direct support to the Managing Director for Central Europe, Middle East &amp; Africa in all operational, strategic, and financial matters, ensuring alignment with the company s global vision for the Gran Meli brand.</p>
</li>
<li>
<p><strong>Pre-Opening Excellence:</strong><br>Lead the pre-opening phase by coordinating the implementation of all operational systems, recruitment, training, and brand standards, ensuring a seamless transition from project stage to successful launch.</p>
</li>
<li>
<p><strong>Operational Excellence:</strong><br>Oversee and direct all hotel departments Rooms, Food &amp; Beverage, Spa, Finance, Sales &amp; Marketing, and HR ensuring consistency in performance, quality, and service standards of the highest level.</p>
</li>
<li>
<p><strong>Service &amp; Guest Experience:</strong><br>Inspire a culture of <strong>exceptional, anticipatory, and personalized service</strong>, ensuring that every touchpoint reflects Gran Meli s hallmark of discreet luxury and cultural sophistication.</p>
</li>
<li>
<p><strong>Owner &amp; Stakeholder Relations:</strong><br>Act as the primary liaison with ownership groups and key stakeholders, managing expectations with transparency, strategic insight, and commercial acumen.</p>
</li>
<li>
<p><strong>Financial &amp; Business Performance:</strong><br>Drive profitability through effective revenue management, cost control, and operational efficiency, while maintaining an unwavering focus on guest satisfaction and brand reputation.</p>
</li>
<li>
<p><strong>People Leadership &amp; Talent Development:</strong><br>Foster a high-performance culture, identifying and developing top talent, promoting internal growth, and ensuring the team embodies the values of elegance, empathy, and excellence.</p>
</li>
<li>
<p><strong>Brand Stewardship:</strong><br>Uphold the Gran Meli identity, ensuring brand positioning, storytelling, and experiential elements are consistently reflected throughout the guest journey.</p>
</li>
</ul>
<p><strong>REQUIREMENTS</strong></p>
<ul>
<li>
<p><strong>Experience:</strong></p>
<ul>
<li>Minimum <strong>4 years of experience</strong> as <strong>General Manager</strong> within an <strong>ultra-luxury international hotel chain is mandatory</strong>.</li>
<li>Proven track record in <strong>pre-openings</strong> and <strong>large-scale luxury operations</strong>, ideally in <strong>leisure or resort destinations</strong>.</li>
<li>Previous experience in the <strong>Middle East</strong> is highly desirable.</li>
<li>Strong background in <strong>owner relations</strong> and reporting to investors or property representatives.</li>
</ul>
</li>
<li>
<p><strong>Profile &amp; Skills:</strong></p>
<ul>
<li>Deep understanding of <strong>ultra-luxury guest expectations</strong> and the ability to deliver highly personalized, world-class experiences.</li>
<li>Strong operational and financial acumen with a strategic mindset.</li>
<li>Charismatic, composed, and empathetic leadership style, capable of inspiring large multicultural teams.</li>
<li>Excellent problem-solving, communication, and decision-making abilities.</li>
<li>Exceptional sense of aesthetics, detail, and quality in all aspects of the operation.</li>
</ul>
</li>
<li>
<p><strong>Education &amp; Languages:</strong></p>
<ul>
<li>Degree in Hospitality Management or a related field.</li>
<li><strong>Fluent in English</strong> (mandatory).</li>
</ul>
</li>
<li>
<p><strong>Technical Knowledge:</strong></p>
<ul>
<li>Solid knowledge of hotel systems (PMS, POS, Revenue Management, CRM).</li>
<li>Familiarity with IT tools and analytical reporting platforms used in hospitality management.</li>
</ul>
</li>
<li>
<p><strong>Other Requirements:</strong></p>
<ul>
<li>Must be able to <strong>reside in Dubai, Jumeirah</strong> area.</li>
<li>Culturally adaptable and globally minded professional.</li>
</ul>
</li>
</ul>

General Manager - Gran Meli Jumeirah

Meliá Hotels International

<div><div><div><b><i>&ldquo;The world is yours with Meli&aacute;&rdquo;</i></b></div><br>
<div></div>
<div>Discover a boundless path at Meli&aacute;, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family   </div><br>
<div></div>
<div><b>Discover some of the benefits we offer:</b></div><br>
<div></div>
<ul><li><b>My Meli&aacute;Rewards:</b> Participate in our exclusive loyalty program, enjoying unique benefits and advantages.</li></ul><br>
<div>
</div><ul><li><b>My Meli&aacute;Benefits:</b> Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.</li></ul><br>
<div>
</div><div>Be proud to belong to Meli&aacute; as we are proud of you   </div><br>
<div></div>
<div><b>HOTEL INFORMATION</b></div>
<div><b>
Gran Meli&aacute; Jumeirah - New Opening Resort Hotel in Dubai - Opening at the end of 2027.</b></div>
<div>
The Gran Meli&aacute; Jumeirah built directly by the sea on a pristine white-sand beach, is located on one of the peninsulas of Port de la Mer. This luxury property will feature 380 rooms and suites, offering direct access to the marina, event facilities with capacity for over 1,000 guests, and exceptional wellness and fitness experiences.</div>
<div>
In the culinary field, Gran Meli&aacute; Dubai aims to become a new benchmark, hosting a curated selection of world-class dining concepts and brands to create truly iconic restaurants and bars within the hotel.</div><h4 class="jobSectionHeader"><b><br>
</b></h4>
<h4 class="jobSectionHeader"><b>THE OPPORTUNITY</b></h4>
<div>
The <b>Gran Meli&aacute; Jumeirah</b> will represent the pinnacle of Meli&aacute; Hotels International&rsquo;s luxury portfolio &mdash; a sanctuary of timeless elegance and contemporary sophistication located in the heart of Dubai&rsquo;s prestigious Jumeirah district. As <b>General Manager</b>, you will lead this exceptional pre-opening project and establish the property as one of the region&rsquo;s most distinguished ultra-luxury destinations.</div>
<div>
You will be responsible for overseeing all aspects of hotel operations, ensuring flawless execution, profitability, and alignment with Gran Meli&aacute;&rsquo;s philosophy of <b>&quot;Spanish luxury defined by culture, excellence, and soul.&quot;</b></div>
<div>
This is a unique opportunity for a visionary leader to bring to life a flagship hotel that will redefine luxury hospitality in the Middle East.</div>
<ul><li><b>The GM expected time to start from scratch in Feb. 2026</b></li></ul>
<h4 class="jobSectionHeader"><b>MAIN RESPONSIBILITIES</b></h4>
<ul>
<li><div><b>Strategic Leadership:</b><br>
Provide direct support to the Managing Director for Central Europe, Middle East &amp; Africa in all operational, strategic, and financial matters, ensuring alignment with the company&rsquo;s global vision for the Gran Meli&aacute; brand.</div>
</li>
<li><div><b>Pre-Opening Excellence:</b><br>
Lead the pre-opening phase by coordinating the implementation of all operational systems, recruitment, training, and brand standards, ensuring a seamless transition from project stage to successful launch.</div>
</li>
<li><div><b>Operational Excellence:</b><br>
Oversee and direct all hotel departments &mdash; Rooms, Food &amp; Beverage, Spa, Finance, Sales &amp; Marketing, and HR &mdash; ensuring consistency in performance, quality, and service standards of the highest level.</div>
</li>
<li><div><b>Service &amp; Guest Experience:</b><br>
Inspire a culture of <b>exceptional, anticipatory, and personalized service</b>, ensuring that every touchpoint reflects Gran Meli&aacute;&rsquo;s hallmark of discreet luxury and cultural sophistication.</div>
</li>
<li><div><b>Owner &amp; Stakeholder Relations:</b><br>
Act as the primary liaison with ownership groups and key stakeholders, managing expectations with transparency, strategic insight, and commercial acumen.</div>
</li>
<li><div><b>Financial &amp; Business Performance:</b><br>
Drive profitability through effective revenue management, cost control, and operational efficiency, while maintaining an unwavering focus on guest satisfaction and brand reputation.</div>
</li>
<li><div><b>People Leadership &amp; Talent Development:</b><br>
Foster a high-performance culture, identifying and developing top talent, promoting internal growth, and ensuring the team embodies the values of elegance, empathy, and excellence.</div>
</li>
<li><div><b>Brand Stewardship:</b><br>
Uphold the Gran Meli&aacute; identity, ensuring brand positioning, storytelling, and experiential elements are consistently reflected throughout the guest journey.</div></li><br>
</ul>
<h4 class="jobSectionHeader"><b>REQUIREMENTS</b></h4>
<ul>
<li><div><b>Experience:</b></div>
<ul>
<li><div>Minimum <b>4 years of experience</b> as <b>General Manager</b> within an <b>ultra-luxury international hotel chain is mandatory</b>.</div>
</li>
<li><div>Proven track record in <b>pre-openings</b> and <b>large-scale luxury operations</b>, ideally in <b>leisure or resort destinations</b>.</div>
</li>
<li><div>Previous experience in the <b>Middle East</b> is highly desirable.</div>
</li>
<li><div>Strong background in <b>owner relations</b> and reporting to investors or property representatives.</div>
</li>
</ul></li><li><div><b>Profile &amp; Skills:</b></div>
<ul>
<li><div>Deep understanding of <b>ultra-luxury guest expectations</b> and the ability to deliver highly personalized, world-class experiences.</div>
</li>
<li><div>Strong operational and financial acumen with a strategic mindset.</div>
</li>
<li><div>Charismatic, composed, and empathetic leadership style, capable of inspiring large multicultural teams.</div>
</li>
<li><div>Excellent problem-solving, communication, and decision-making abilities.</div>
</li>
<li><div>Exceptional sense of aesthetics, detail, and quality in all aspects of the operation.</div>
</li>
</ul></li><li><div><b>Education &amp; Languages:</b></div>
<ul>
<li><div>Degree in Hospitality Management or a related field.</div>
</li>
<li><div><b>Fluent in English</b> (mandatory).</div>
</li>
</ul></li><li><div><b>Technical Knowledge:</b></div>
<ul>
<li><div>Solid knowledge of hotel systems (PMS, POS, Revenue Management, CRM).</div>
</li>
<li><div>Familiarity with IT tools and analytical reporting platforms used in hospitality management.</div>
</li>
</ul></li><li><div><b>Other Requirements:</b></div>
<ul>
<li><div>Must be able to <b>reside in Dubai, Jumeirah</b> area.</div>
</li>
<li><div>Culturally adaptable and globally minded professional.</div></li><br>
</ul>
</li></ul><h4 class="jobSectionHeader"><b>THE IDEAL CANDIDATE</b></h4>
<div>
The ideal candidate is a <b>refined hotelier</b> with a passion for excellence, with experience in ultra luxury resorts, an innate sense of hospitality, and the confidence to lead with authenticity and discretion. Someone who combines the <b>operational discipline</b> of a seasoned GM with the <b>emotional intelligence</b> and <b>art of hospitality</b> that define true luxury.</div><br>
<div></div><div><b>At Meli&aacute; we are all VIP</b>   </div><br>
<div></div>
<div>Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli&aacute; an opportunity for constant growth and a passport to create your future wherever you want.</div><br>
<div></div>
<div>Our warmth, proximity and passion for what we do make working at Meli&aacute; an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, <b>VIP</b><b> </b>People.</div><br>
<div></div>
<div><i>At Meli&aacute; Hotels International, we are committed to </i><b><i>equal opportunities between women and men</i></b><i> in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.</i></div><br>
<div></div>
<div><i>We promote our commitment to </i><b><i>equality and diversity</i></b><i>, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that </i><b><i>diversity and inclusion among our employees are essential for our success as a global company</i></b><i>.</i></div><br>
<div></div>
<div><i>Additionally, we support the sustainable growth of our industry through </i><b><i>a socially responsible team</i></b><i>. In this sense, our motto is &quot;</i><b><i>Towards a sustainable future, from a responsible present</i></b><i>&quot;. Thanks to al our collaborators, we make it possible.</i></div><br>
<div></div>
<div>If you want to be &ldquo;<b>Very Inspiring People</b>&ldquo;, follow us on:</div><br>
<div></div>
<div><b>INSTAGRAM</b><b> &ndash; </b><b>TIKTOK</b><b> </b><b>&ndash; </b><b>LINKEDIN</b><b> &ndash; </b><b>INDEED</b><b> &ndash; </b><b>GLASSDOOR</b></div></div></div>

General Manager - Gran Meliá Jumeirah (30005)

The First Group

<p>We are seeking an experienced and visionary General Manager. The GM will oversee all aspects of hotel operations, from property development and recruitment to strategic planning and service excellence. This role requires a strong leader in the luxury hospitality sector, with an in-depth understanding of Dubai s market dynamics and a passion for delivering exceptional guest experiences.</p>
<p><strong>Leadership and Strategic Management:</strong></p>
<ul>
 <li>Provide visionary leadership to the entire team, setting clear goals and objectives in alignment with the company's mission, values and financial expectations.</li>
 <li>Develop and implement strategic plans to enhance the hotel's reputation, market position, and profitability.</li>
 <li>Foster a collaborative and inclusive work environment that encourages innovation, teamwork, and professional development.</li>
</ul>
<p><strong>Operational Excellence:</strong></p>
<ul>
 <li>Oversee all aspects of hotel operations, including Rooms Division, Food and Beverage, Maintenance, and Security, to ensure seamless and efficient service delivery.</li>
 <li>Collaborate with support functions like Human Resources, Finance, Sales, Marketing, Revenue Management to achieve common goals</li>
 <li>Implement best practices and innovative solutions to optimize operational efficiency and cost-effectiveness.</li>
</ul>
<p><strong>Guest Experience and Satisfaction:</strong></p>
<ul>
 <li>Champion a guest-centric culture focused on exceeding expectations and delivering personalized experiences to every guest.</li>
 <li>Monitor guest feedback and reviews, address any concerns promptly and proactively to ensure high levels of satisfaction and loyalty.</li>
 <li>Continuously innovate and enhance guest amenities, services, and facilities</li>
</ul>
<p><strong>Revenue Management and Financial Performance:</strong></p>
<ul>
 <li>In tandem with the Commercial Team develop and execute strategies to drive revenue growth and maximize profitability across all revenue streams, including room sales, food and beverage, and ancillary services.</li>
 <li>Monitor financial performance, budgets, and expenses, implementing corrective actions as needed to achieve financial targets and operational efficiency.</li>
 <li>Identify opportunities for revenue optimization and cost savings while maintaining the highest quality standards.</li>
</ul>
<p><strong>Stakeholder Relations and Community Engagement:</strong></p>
<ul>
 <li>Cultivate positive relationships with key stakeholders, including owners, investors, suppliers, and local authorities, to ensure alignment and support for hotel objectives.</li>
 <li>Act as an ambassador for the hotel within the local community and hospitality industry, participating in events, initiatives, and partnerships to enhance the hotel's visibility and reputation.</li>
</ul>

General Manager

Four Seasons Hotels and Resorts

<div>
 <strong>
  About Four Seasons
  <br/>
  <br/>
 </strong>
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 <br/>
 <br/>
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 <br/>
 <br/>
 <strong>
  About the location:
  <br/>
  <br/>
 </strong>
 A resort-like sanctuary in Kuwait&rsquo;s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder &ndash; the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating &ndash; you&rsquo;ll find soaring rooftop restaurants, leisure facilities and the city&rsquo;s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city&rsquo;s malls and souks within a few minutes&rsquo; drive, you can experience all the spoils of the city without spoiling your precious relaxation time.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the In-Room Dining (IRD) and Private Bar operations, including managing, coaching, scheduling, and evaluating employees to ensure the highest performance and adherence to Four Seasons&rsquo; culture and core standards.
  </li>
  <li>
   Inspire and motivate the team through training, recognition, and effective performance management.
  </li>
  <li>
   Oversee menu planning and amenity setup, ensuring creativity, guest appeal, and flawless presentation.
  </li>
  <li>
   Deliver attentive, unobtrusive in-room service with personalized touches, ensuring age-appropriate amenities are readily available.
  </li>
  <li>
   Maintain strong guest relations by being visible in operations, addressing special requests, and resolving concerns with professionalism.
  </li>
  <li>
   Monitor and ensure the quality of all food, beverages, and amenities, working closely with the Restaurant, IRD Manager, and culinary teams to maintain innovative offerings at the highest standards.
  </li>
  <li>
   Manage costs and resources effectively through scheduling, budgeting, purchasing, inventory, and cash control.
  </li>
  <li>
   Inspect guest rooms regularly to ensure private bar setup, amenity delivery, and service quality meet brand standards.
  </li>
  <li>
   Support the team hands-on when needed by assisting in service, amenity delivery, private bar operation, or covering the order-taking role.
  </li>
  <li>
   Ensure compliance with Four Seasons standards, maintain operational cleanliness, and foster a harmonious work environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 2 years&rsquo; experience in a similar leadership role within a five-star luxury hotel in the Middle East.
  </li>
  <li>
   Strong communication skills with fluency in spoken and written English.
  </li>
  <li>
   Exceptional organizational, leadership, and time management abilities.
  </li>
  <li>
   A results-driven mindset with the ability to prioritize, problem-solve, and adapt quickly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fully furnished single accommodation in high-quality staff housing.
  </li>
  <li>
   Complimentary stays at Four Seasons Hotels worldwide.
  </li>
  <li>
   Paid annual home leave tickets.
  </li>
  <li>
   Free transportation to and from the hotel.
  </li>
  <li>
   Quality employee meals.
  </li>
  <li>
   Comprehensive medical coverage.
  </li>
  <li>
   Vibrant social, cultural, and sporting activities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Authorization
  <br/>
  <br/>
 </strong>
 The hotel will provide work authorization for the successful candidate.
 <br/>
 <br/>
 We look forward to welcoming your application and the possibility of you joining our Four Seasons family!
</div>


In-Room Dining Manager

Conservatorium Hotel

<div><div><div><p>Assistant Guest Relations Manager
 </p><div></div><div><div><ul><li>JR-03920
</li> </ul></div><div></div><div><ul><li>Rooms
</li> </ul></div><div></div><div><ul><li>Full time
</li> </ul></div><div></div><div><ul><li>Permanent
</li><div></div><li><div>Mandarin Oriental Downtown, Dubai
</div></li>
</ul></div></div><div></div><div><p>Mandarin Oriental Downtown, Dubai is looking for an Assistant Guest Relations Manager to join our Guest Relations team.</p><p></p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p></p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p></p><p>
Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.</p><p></p><p><b>
About the job</b></p><p></p><p>
Based at the Mandarin Oriental Downtown, Dubai within the Guest Relations department in Dubai, the Assistant Guest Relations Manager is responsible to oversee Guest Relations department, Coffee person and Lobby hostess teams. They will be the key liaison between the hotel and our guests and will meet, greet, and escort all VIP guests and will ensure a smooth arrival and a fond farewell. Assistant Guest Relations Manager reports to the Guest Relations Manager.</p><p></p><p><b>
As an </b><b>Assistant Guest Relations Manager, you will be responsible for the following duties:</b></p><ul>
<li><p>
Serve as the main ambassador of the hotel, ensuring all guest interactions reflect professionalism, care, and brand standards.</p></li>
<li><p>
Oversee all guest relations functions, including VIP arrangements, special requests, and personalized experiences to drive guest satisfaction and loyalty.</p></li>
<li><p>
Lead, coach, and support the Guest Relations team, fostering teamwork, accountability, and adherence to hotel policies and service standards.</p></li>
<li><p>
Coordinate closely with key departments to ensure smooth operations, timely communication, and seamless delivery of VIP amenities and services.</p></li>
<li><p>
Analyse guest feedback and satisfaction data to identify improvement areas, enhance service quality, and support ongoing training initiatives.</p></li>
<li><p>
Promote a positive workplace culture by encouraging collaboration, recognizing achievements, resolving conflicts constructively, and modeling service excellence.</p></li>
</ul><p></p><p><b>
As an </b><b>Assistant Guest Relations Manager, we expect from you:</b></p><ul>
<li><p>
At least 3 years of experience in a luxury 5-star hotel environment.</p></li>
<li><p>
Minimum 2 years of Front Office or Guest Relations experience in a luxury hotel.</p></li>
<li><p>
Minimum 2 years of Butler experience in a luxury setting.</p></li>
<li><p>
Proficient in Microsoft Office, PSMS, Alice, Alliants, Seven Rooms, and Rex systems.</p></li>
<li><p>
Previous hotel pre-opening experience is an advantage.</p></li>
<li><p>
Middle East experience and fluency in multiple languages are preferred.</p></li>
</ul><p></p><p><b>
Our commitment to you
</b></p><ul><li><p>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p></li>
<li><p>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p></li>
<li><p>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p></li>
<li><p>
Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</p></li>
<li><p>
Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</p></li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Assistant Guest Relations Manager

ODEON Tours

<p>Since 1992, Coral Travel Group has served over 35 million tourists in 33 years, establishing itself as one of the leading tourism groups in Türkiye and Europe. Operating with strong brands in tour operations, accommodation, destination services, aviation, travel agency services, information technology, and security, the group serves approximately 3.5 million tourists annually through 38 companies in 23 countries, employing over 6,000 people.</p><p>Coral Travel Group provides tour operations and sales agency services under the Coral Travel brand in 15 countries. In destination services, ODEON Tours operates in Türkiye, Egypt, Greece, Spain, United Arab Emirates, Thailand, Tunisia, and Vietnam. The group manages hotels under Coral Group Hotels (Seven Seas Hotels, Marvida Hotels, Xanadu Resort). Additionally, it offers a broad service network with ODEONBEDS in hotel bed banking, ODEON Software and Technology in information technologies, and ODEON Security and Consulting in the security sector.</p><p>Committed to quality and customer satisfaction, Coral Travel Group continues to expand into new markets and destinations.</p><p>We are seeking a dynamic and results-driven <b>Contract Assistant Manager - Luxury Hotels</b> to join our team in Dubai. This role is exclusively focused on contracting and managing luxury hotel partnerships, ensuring the best rates, availability, and supply for high-end accommodations in the United Arab Emirates.</p><p><b>Key Responsibilities</b></p><ul><li>Manage and negotiate contracts specifically with luxury hotels to secure the most competitive rates and favorable terms.</li><li>Develop strong relationships with five-star and ultra-luxury hotels in the United Arab Emirates, conducting regular visits to maintain partnerships.</li><li>Oversee all luxury hotel contracting processes, ensuring accurate updates on special offers, early booking discounts, and stop sales.</li><li>Analyze market trends in the luxury travel sector, identifying new high-end hotel partners and business opportunities.</li><li>Monitor the performance of contracted luxury hotels, managing allocations, special offer requests, and price competitiveness.</li><li>Serve as the main point of contact for luxury hotel partners, addressing queries and concerns.</li><li>Conduct competitor analysis to ensure ODEON Tours remains competitive in the high-end travel market.</li><li>Provide guidance and insights to hotels regarding allotments, availability, and supply management to maximize sales.</li><li>Track cancellations and guest feedback, implementing necessary follow-ups to maintain the highest standards.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor's degree in a relevant field.</li><li>Minimum 5 years of experience in tour operations, hotel contracting, pricing, or account management, with a strong focus on luxury hotels.</li><li>Fluency in English (verbal and written), Russian is a plus.</li><li>Extensive knowledge of the luxury travel and hospitality sector.</li><li>Proven experience in negotiating contracts with five-star and ultra-luxury hotels.</li><li>Strong analytical skills with keen attention to detail.</li><li>Excellent networking, relationship-building, and negotiation skills within the luxury hotel industry.</li><li>A business-driven mindset with the ability to identify and capitalize on luxury market opportunities.</li><li>Strong communication skills, both in-person and over the phone, with an ability to build trust with premium hotel partners.</li><li>Hotel school or university background is preferred.</li><li>Currently residing in Dubai, United Arab Emirates.</li><li>Willingness to travel as required.</li><li>Work location will be in JLT, Dubai.</li></ul><p>If you are a motivated and experienced individual looking to contribute to the success of Coral Travel Group, please apply through LinkedIn.</p> Seniority level <p>Mid-Senior level</p> Employment type <p>Full-time</p> Job function <p>Management, Travel Arrangements</p>

ODEON Tours DMC UAE - Contract Assistant Manager (Luxury Segment)

Search 10000+ Luxury hotel manager jobs near you this November. New roles added regularly across leading industries. Apply today.