management

MedNet Global Healthcare Solutions LLC

<div>
 <ul>
 <li>
 As a member of Munich Re the MedNet Group is a leading Third-Party Administrator across the MEA region. We are currently seeking to hire a &ldquo;Officer &ndash; Complaint Management&rdquo;. The job holder primary responsibility is to handle customers&rsquo; complaints and ensure their timely resolution. The role involves investigation of complaints, addressing customer complaints effectively and implementing appropriate solutions to ensure customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Your Role:
 
 
 <ul>
 <li>
 Handle customers complaints from both digital channels and walk-in members: accurate log, in-depth investigation, root cause analysis, deployment of actionable action plan, member update and member timely resolution.
 </li>
 <li>
 Ensure to gather the relevant information with other departments to resolve the complaints effectively and maintain accurate and up-to-date records.
 </li>
 <li>
 Support in collecting data, generate regular reports and provide an in-depth knowledge of the systems and tools.
 </li>
 <li>
 Analyze generated reports providing any trend and recurring issue requiring attention from management to improve overall customer experience.
 </li>
 <li>
 Ensure customer satisfaction by providing prompt and professional acknowledgment, update (or holding/extension) and resolution.
 </li>
 <li>
 Ensure each step of the process is met within the agreed timelines, reflected in the relevant systems and tools and aligned with the company policies and procedures.
 </li>
 <li>
 Collaborate with cross-functional departments to develop and implement necessary actions for complaints resolution as well to implement initiatives that enhance customer satisfaction, prevent complaints reoccurrence and minimize the number of received complaints.
 </li>
 <li>
 Provide any requested information and report accurately and in a timely manner to the clients.
 </li>
 </ul>
 
 
 
 
 
 Your profile:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in relevant field (customer service, business administration, communication) or equivalent work experience.
 </li>
 <li>
 5 years of experience in Contact Center environment (Inbound, outbound, emails &amp; chat) in which 3+ years of previous experience in customer service complaint handling in healthcare and/or insurance industry preferrable.
 </li>
 <li>
 Excel proficiency in using standard office software (Microsoft office studio)
 </li>
 <li>
 Health Insurance industry / market knowledge.
 </li>
 <li>
 Knowledge related to medical terminology would be a plus.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Excellent knowledge of MS office and Computer literacy.
 </li>
 <li>
 People management skills &amp; Customer Oriented.
 </li>
 <li>
 Complaint management skill &amp; Problem solving.
 </li>
 <li>
 Data Analytics (understand Contact Center KPIs, reporting &amp; analysis).
 </li>
 </ul>
 
 
 
 
 
 *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunities employer.
 
 
 
 
</div>

Officer – Complaint Management

Oman Air

<div>
 
 
 
 Role Objective
 
 
 
 
 The Head of Aircraft Asset Management &amp; Maintenance is accountable for maximizing the value, availability, safety, and lifecycle performance of the airline&rsquo;s aircraft and engines, while optimizing maintenance cost, asset utilization, and long-term capital exposure. Leads, develops the team, and responsible for the strategic and operational management of Oman Air&rsquo;s aircraft assets, with a strong focus on engines and major components.
 
 
 
 
 
 
 
 Duties and Responsibilities
 
 
 
 
 
 Strategic Leadership
 
 
 <ul>
 <li>
 Provide overall strategic direction for fleet management, technical asset management, and line maintenance teams.
 </li>
 <li>
 Develop and implement asset management strategies aligned with company objectives and industry best practices.
 </li>
 <li>
 Foster a culture of excellence, collaboration, continuous improvement, and safety.
 </li>
 </ul>
 
 
 Technical &amp; Engine Asset Management
 
 
 <ul>
 <li>
 Lead and oversee engine asset management, including engine health monitoring, shop visit planning, and lifecycle cost optimization.
 </li>
 <li>
 Manage engine leasing, power-by-the-hour agreements, and OEM/vendor negotiations.
 </li>
 <li>
 Oversee engine condition monitoring programs and implement predictive maintenance strategies.
 </li>
 <li>
 Ensure compliance with all airworthiness directives and service agreements related to engines and major components.
 </li>
 <li>
 Maintain up-to-date knowledge of aircraft major component specifications and maintenance schedules.
 </li>
 </ul>
 
 
 Digitalization &amp; Data-Driven Asset Management
 
 
 <ul>
 <li>
 Lead the adoption of digital tools and data analytics in asset management
 </li>
 </ul>
 
 (e.g., Aircraft Health Monitoring Systems, predictive maintenance, digital records).
 
 <ul>
 <li>
 Utilize maintenance management systems such as AMOS for planning, tracking, and optimizing asset performance.
 </li>
 </ul>
 
 
 Regulatory &amp; Safety Compliance
 
 
 <ul>
 <li>
 Ensure all maintenance and asset management activities comply with Oman CAA, and other applicable regulatory requirements.
 </li>
 <li>
 Oversee the implementation of Safety Management Systems and quality assurance processes.
 </li>
 </ul>
 
 
 Financial &amp; Contract Management
 
 
 <ul>
 <li>
 Prepare and manage budgets, forecasts, and cost-saving initiatives for asset management and maintenance.
 </li>
 <li>
 Lead negotiations for contracts and procurement of technical assets, including engines, components, and maintenance services.
 </li>
 <li>
 Conduct spend analysis and market intelligence to optimize supplier relationships and total cost of ownership.
 </li>
 </ul>
 
 
 Team Development &amp; Stakeholder Engagement
 
 
 <ul>
 <li>
 Coach, mentor, and develop technical and leadership competencies within the team.
 </li>
 <li>
 Promote cross-functional collaboration with engineering, operations, and finance.
 </li>
 </ul>
 
 
 Sustainability &amp; Innovation
 
 
 <ul>
 <li>
 Identify and implement innovative solutions to enhance asset value and operational reliability.
 </li>
 </ul>
 
 
 Other Duties
 
 
 <ul>
 <li>
 Perform other tasks as assigned by management.
 </li>
 </ul>
 
 
 
 
 
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a business or engineering discipline (accounting, finance, economics, aeronautical, or mechanical engineering) &ndash; mandatory.
 </li>
 <li>
 Post-graduate degree or professional accreditation (e.g., CIPS, MBA, or equivalent) &ndash; preferred.
 </li>
 <li>
 Minimum 10 years&rsquo; managerial experience in procurement/supply chain management within aviation (mandatory).
 </li>
 <li>
 Post-graduate degree / accreditation such as Certification in Purchasing Supply from Chartered Institutes of Purchasing &amp; Supply (UK) or equivalent (preferable).
 </li>
 <li>
 Aircraft Maintenance Knowledge and experience is mandatory.
 </li>
 <li>
 Strong ethical conduct with dedication to maintaining ethical standards across all corporate matters and adhering to the aviation industry laws and Code of Conduct.
 </li>
 <li>
 Demonstrated outstanding organizational and leadership abilities.
 </li>
 <li>
 Strong organizational and time-management skills.
 </li>
 <li>
 Familiarity with Asset Valuation or Lease Return Condition.
 </li>
 </ul>
 
 
 
 
 
 
 Special Skills&amp; Knowledge
 
 
 
 <ul>
 <li>
 Excellent Managerial skills.
 </li>
 <li>
 Excellent Communication, negotiation skills.
 </li>
 <li>
 Analytical skills.
 </li>
 <li>
 Airline market knowledge
 </li>
 <li>
 Knowledge in procurement techniques and strategies.
 </li>
 <li>
 Familiarity with ERP systems.
 </li>
 <li>
 Excellent in MS Office.
 </li>
 <li>
 Ability to identify and manage new risks and opportunities.
 </li>
 <li>
 Good technical, commercial, financial, and entrepreneurial skills.
 </li>
 <li>
 Excellent customer relationship management.
 </li>
 <li>
 Excellent understanding of vendor performance management.
 </li>
 <li>
 Planning, organizing, and prioritizing skills.
 </li>
 </ul>
 
 
</div>

Head of Aircraft Asset Management and Maintenance

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
 
 
 We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies', starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
 
 
 Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
 
 
 We have open product manager roles across a wide range of product domains, including:
 
 
 <ul>
 <li>
 Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, &amp; Hardware Enablement
 </li>
 <li>
 Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
 </li>
 <li>
 AI/ML &amp; MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
 </li>
 <li>
 IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
 </li>
 <li>
 Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
 </li>
 <li>
 Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
 </li>
 <li>
 Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
 </li>
 <li>
 Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
 </li>
 <li>
 Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
 
 
 </li>
 </ul>
 If your domain of expertise isn't listed above, yet you feel it's relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
 
 
 
 Location:
 
 These roles are home based in the EMEA time zone. You will be expected to be located in this region.
 
 
 The role entails
 
 
 <ul>
 <li>
 Lead the product development lifecycle, reviewing the priorities and goals for your product
 </li>
 <li>
 Collaborate with cross-functional teams such as engineering, design, marketing, and sales
 </li>
 <li>
 Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
 </li>
 <li>
 Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
 </li>
 <li>
 Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
 </li>
 <li>
 Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
 </li>
 <li>
 Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
 </li>
 <li>
 Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
 </li>
 <li>
 Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
 </li>
 <li>
 Facilitate collaboration and resolve conflicts within different teams and across other departments
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Exceptional academic results at high school and university
 </li>
 <li>
 Understanding of Linux and the wider open source software community
 </li>
 <li>
 Understanding of computer architecture, application development, datacenters, cloud or devices
 </li>
 <li>
 Passion to write about technologies and the tech landscape
 </li>
 <li>
 A strong work ethic, and personal interests aligned with the open source movement
 </li>
 <li>
 Curiosity, and the habit of continuous learning
 </li>
 <li>
 A strong sense of ownership
 </li>
 <li>
 Problem solving and the ability to innovate
 </li>
 <li>
 Outstanding communications skills in English, both verbal and written
 </li>
 <li>
 For more senior positions, product management experience in the software industry
 </li>
 <li>
 Ability to manage multiple projects or product lines while maintaining focus on key priorities
 </li>
 <li>
 Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
 </li>
 <li>
 Willingness to travel internationally up to 4 times a year for company events up to two weeks long
 
 
 </li>
 </ul>
 
 Additional Skills That We Value
 
 
 
 <ul>
 <li>
 Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
 </li>
 <li>
 Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
 </li>
 <li>
 Familiarity with cloud native technologies such as Kubernetes, Docker containers &amp; Snaps
 </li>
 <li>
 Familiarity with embedded and connected device technology and ecosystems
 </li>
 <li>
 Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
 </li>
 <li>
 Familiarity with telco networking - RAN, Core, CPE
 </li>
 <li>
 Experience in leading distributed teams across different time zones
 </li>
 <li>
 Demonstrated ability to foster collaboration and innovation in team settings
 
 
 </li>
 </ul>
 What we offer you
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Product Manager

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 Canonical's product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is an application track for a product management position at Canonical on Cloud Native. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow.
 
 
 We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies', starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
 
 
 Juju is an open source orchestration engine for software operators that enables the deployment, integration and lifecycle management of applications at any scale, on any infrastructure using charms. Juju is currently used by our clients, partners, and the community to orchestrate both small and enterprise-scale infrastructure and application deployments across a variety of substrates.
 
 
 This role is responsible for the commercial strategy and marketing leadership of one of our cloud native operations product areas, including
 
 
 <ul>
 <li>
 Juju - the open source orchestration engine for software operators that enables the deployment, integration and lifecycle management of applications at any scale, on any infrastructure using charms
 </li>
 <li>
 Identity management - defining the way authentication, authorisation and identity governance controls are applied across Ubuntu One SSO and the other Canonical products
 </li>
 <li>
 Observability - outlining the strategy for the way Canonical products and charms perform tracing and are able to discern the underlying system health
 
 
 </li>
 </ul>
 Location: This role will be based remotely in the EMEA region. You will be expected to be based in this region.
 
 
 This role entails
 
 
 <ul>
 <li>
 Lead the lifecycle of the product development by reviewing the priorities and goals for the products you are responsible for.
 </li>
 <li>
 Work closely with the engineering leads to oversee the product development process
 </li>
 <li>
 Collaborate with cross-functional teams such as engineering, design, marketing, and sales, to address common challenges across projects, to align on priorities, to make informed decisions, and to keep business execution on track
 </li>
 <li>
 Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities, and to ensure alignment with Canonical's overall vision
 </li>
 <li>
 Develop your team through coaching, mentoring and training
 </li>
 <li>
 Establish KPIs for project status reporting and communicate it across Canonical
 </li>
 <li>
 Drive execution excellence through continuous feedback and improvement
 </li>
 <li>
 Contribute to the development of strategies to create and maintain high performing teams
 </li>
 <li>
 Contribute to the success of our sales team in winning new opportunities, by reviewing customer feedback and participating in customer meetings
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Seasoned product management experience in technical domains related to the usage and/or the management of open source software in the cloud native landscape
 </li>
 <li>
 Experiences designing or managing software operations for large scale distributed systems
 </li>
 <li>
 Good understanding of cloud native technologies such as Kubernetes, Docker containers.
 </li>
 <li>
 Comprehensive knowledge of the common enterprise security and compliance requirements in the area of software operations
 </li>
 <li>
 Proven ability to lead technical teams and drive their execution to excellence
 </li>
 <li>
 Passion to write about technologies and experience in the area of developer marketing
 </li>
 <li>
 A strong work ethic, and personal interests aligned with the open source philosophy
 </li>
 <li>
 Excellent communications skills in English, both verbal and written
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 Experience with CNCF projects, identity or observability systems is a plus.
 </li>
 <li>
 Demonstrate an insatiable intellectual curiosity, and be passionate about the future of technology
 </li>
 <li>
 Have a strong sense of ownership. All parts of the product's success and your team's success are your responsibility.
 </li>
 <li>
 Be a problem solver, have the ability to think out of the box, and demonstrate visionary leadership
 
 
 </li>
 </ul>
 What we offer you
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues from your team and others
 </li>
 <li>
 Priority Pass for travel and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Product Manager - Cloud

Infoline

<div>
 
 Early Talent Opportunities &ndash; Business &amp; Commercial
 
 
 
 
 
 Are you a fresh graduate ready to kickstart your career in a dynamic and growing organization.
 
 
 
 
 
 We are looking for talented individuals to join us across a variety of exciting opportunities in Business &amp; Commercial functions.
 
 
 
 
 
 We welcome applications from graduates in the following areas:
 
 
 
 
 
 1. Human Resources (HR)
 
 
 
 
 
 Help us attract, develop, and retain the best talent. HR roles focus on recruitment, employee engagement, learning &amp; development, and HR strategy to support our people and business growth.
 
 
 
 
 
 2. Management
 
 
 
 
 
 Step into roles that drive operational excellence and strategic initiatives. Management opportunities involve project coordination, process improvement, and team leadership, giving you a strong foundation for a career in business leadership.
 
 
 
 
 
 3. Business Administration
 
 
 
 
 
 Support our organization&rsquo;s day-to-day operations and strategic planning. Business Administration roles focus on planning, analysis, and execution of key business functions that keep our teams running efficiently.
 
 
 
 
 
 4. Finance
 
 
 
 
 
 Join our finance team to analyze data, manage budgets, and support strategic financial decisions. Finance opportunities provide exposure to financial planning, accounting, risk management, and investment analysis.
 
 
 
 
 
 5. Economics
 
 
 
 
 
 Use your analytical skills to support business decisions and market strategies. Economics roles involve research, data analysis, and economic modeling to provide insights that drive business growth.
 
 
 
 
 
 6. Data Analyst
 
 
 
 
 
 Turn data into actionable insights. Data Analyst roles involve collecting, analyzing, and interpreting data to support decision-making across commercial and business functions.
 
 
 
</div>

Early Talent Opportunities – Business & Commercial

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>12/28/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Job Opening Status
<div>On-Hold
</div></div><div>Work Experience
<div>15+ Years
</div></div><div>Industry
<div>Financial Services
</div></div><div>City
<div>Muscat
</div></div><div>State/Province
<div>Muscat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div>We are seeking a highly qualified Operations Manager to oversee the secure and efficient management of our high-value asset management facility. This role encompasses the management of logistics, inventory control, IT systems, client services, and operational support functions. The position ensures compliance with local and international regulations, particularly AML (Anti-Money Laundering) and KYC (Know Your Customer) protocols, while maintaining operational integrity and high standards of security. 
Key Responsibilities: 
Operations Oversight: 
<ul><li>
Oversee and manage all aspects of facility operations, including secure storage and transportation of high-value assets. 
</li><li>
Implement streamlined procedures and workflows to optimize efficiency in inventory control, client services, IT systems, and administrative processes. 
</li><li>
Develop and monitor key performance indicators (KPIs) to measure operational efficiency, security effectiveness, and client satisfaction, using these insights to drive continuous improvements.</li></ul> 
Inventory Management: 
<ul><li>
Ensure accurate and real-time tracking of inventory through technologies like RFID and barcode systems. 
</li><li>
Maintain a robust inventory management system that supports the secure and compliant handling of all stored assets.</li></ul> 
Client Services: 
<ul><li>
Manage high-level customer interactions, ensuring exceptional service while maintaining confidentiality and security standards. 
</li><li>
Address and resolve escalated client requests or issues in coordination with the client services team.</li></ul> 
IT &amp; Systems Integration: 
<ul><li>
Oversee the implementation and maintenance of IT systems critical to facility operations, including security, asset tracking, and inventory management systems. 
</li><li>
Ensure that all operational processes are supported by advanced technological solutions to improve efficiency and security.</li></ul> 
Compliance &amp; Risk Management: 
<ul><li>
Ensure full compliance with AML, KYC, and other relevant regulations, working closely with the Compliance and Risk Management teams to mitigate operational risks. 
</li><li>
Continuously review and enhance internal controls and security measures to safeguard assets and operational processes. 
</li><li>
Maintain awareness of international compliance standards, aligning operations with global best practices in high-value asset management and security.</li></ul> 
Crisis Management and Contingency Planning: 
<ul><li>
Design and implement crisis management protocols and contingency plans to handle unforeseen events, ensuring rapid response and minimal disruption to facility operations.</li></ul> 
Logistics &amp; Security: 
<ul><li>
Oversee the inbound and outbound logistics for secure transportation of assets, ensuring all legal, procedural, and security standards are met. 
</li><li>
Maintain and enforce strict security protocols to safeguard the facility and its operations, including access control and asset handling procedures.</li></ul> 
Team Leadership: 
<ul><li>
Lead and manage teams responsible for operations, IT, inventory control, client services, and administrative support, ensuring all departments work collaboratively to meet operational goals. 
</li><li>
Provide mentorship and development opportunities to staff, fostering a high-performance culture.</li></ul> 
Vendor and Partnership Management: 
<ul><li>
Manage relationships with external vendors and partners, ensuring that service standards align with the company&rsquo;s security and operational goals.</li></ul> 
Facility &amp; Maintenance Management: 
<ul><li>
Collaborate with the maintenance team to ensure that the facility and its systems are well-maintained and compliant with safety, security, and regulatory standards. 
</li><li>
Explore opportunities to improve operational sustainability and resource efficiency, incorporating eco-friendly practices into facility management and logistics wherever possible.</li></ul> 
Reporting &amp; Documentation: 
<ul><li>
Prepare regular reports on operational performance, security measures, inventory control, and compliance, and present them to senior management. 
</li><li>
Ensure the accurate documentation and archiving of all facility-related activities, transactions, and compliance checks.</li></ul> 
Deputy to CEO: 
<ul><li>
Act as the primary deputy to the Managing Director/CEO, taking full responsibility for managing the facility in their absence.</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><ul><li>
Education: Bachelor&rsquo;s degree in Finance, Banking, Business Administration, Logistics, Security Management, or a related field. 
</li><li>
Experience: Minimum 15-18 years of experience in operations management, ideally in a high-security or financial environment. 
</li><li>
Compliance Knowledge: Strong understanding of AML, KYC, and compliance protocols, particularly in asset or inventory management. Familiarity with international compliance standards and regulations. 
</li><li>
Leadership Experience: Proven ability to manage and motivate a diverse, multi-disciplinary team. 
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Technical Expertise: Expertise in inventory management systems and technologies such as RFID and barcode systems. 
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Communication Skills: Advanced English proficiency required for communication with clients, stakeholders, and management. 
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Customer Service Orientation: Excellent communication skills with a strong focus on client satisfaction. 
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Confidentiality and Security: Ability to work in a highly secure, regulated, and confidential environment. 
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Problem-Solving Skills: Strong problem-solving, organizational, and decision-making skills. 
</li><li>
Logistics Knowledge: Familiarity with secure logistics and transportation of high-value assets is highly desirable.</li></ul> 
Preferred Qualifications: 
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Experience in high-value asset management, financial services, or high-security environments. 
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Professional certifications such as Certified Protection Professional (CPP), Certified Fraud Examiner (CFE), or related asset management and security certifications are highly desirable. 
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Certifications in compliance, risk management, or relevant operational areas.</li></ul><div></div><h3 class="jobSectionHeader"> 
Benefits</h3><ul><li>
Competitive salary and benefits package. 
</li><li>
Opportunity to work in a high-security, specialized industry. 
</li><li>
Professional growth opportunities in a dynamic, fast-paced environment.</li></ul></div><div></div>

Operations Manager (COO)

BURHAN OIL AND TRADE SERVICES

Job Title: Civil Project ManagerLocation: Oman Industry: Oil &amp; Gas / Construction / Infrastructure Experience: 6 to 8+ years Education: Bachelor's degree in Civil Engineering or related field (Master&rsquo;s degree in Project Management is a plus)Job SummaryBurhan Oil and Trade Services is seeking an experienced Civil Project Manager to lead and oversee civil engineering projects across Oil &amp; Gas, infrastructure, and construction sectors. The ideal candidate should have a proven track record in managing end-to-end project execution including estimation, planning, scheduling, budgeting, client coordination, and team leadership. Experience in Oman and working on Petroleum Development Oman (PDO) sites is highly preferred. This role demands strong project management skills, commercial acumen, and strict adherence to PDO standards, safety protocols, and regulatory compliance.Key Responsibilities&middot; Lead and manage the planning, execution, and delivery of civil construction and infrastructure projects.&middot; Oversee project budgets, schedules, and resources to ensure timely and cost-effective completion.&middot; Develop project execution plans, risk assessments, and mitigation strategies.&middot; Supervise preparation of BOQs, tenders, estimation, and contract documents, ensuring accuracy and compliance.&middot; Coordinate with clients, consultants, PDO representatives, subcontractors, and suppliers.&middot; Monitor site progress through regular inspections, reporting, and project review meetings.&middot; Ensure strict adherence to PDO standards, safety regulations, and quality benchmarks.&middot; Manage project billing, Interim Payment Certificates (IPCs), and financial tracking.&middot; Resolve commercial, contractual, and technical issues with proactive solutions.&middot; Lead and mentor project teams, ensuring high performance and professional development.&middot; Prepare and present monthly progress reports, cost control updates, and client deliverables.&middot; Ensure project documentation, approvals, and handover processes are completed efficiently.Required Skills &amp; Qualifications&middot; 6 to 8+ years of proven project management experience in civil construction, Oil &amp; Gas, and infrastructure projects.&middot; Strong expertise in estimation, project planning, cost estimation, contract management, and execution.&middot; Proficiency in AutoCAD, MS Project / Primavera, E-Massah, and MS Office.&middot; Demonstrated ability to manage multidisciplinary teams and subcontractors.&middot; In-depth knowledge of PDO on-plot and off-plot project execution standards.&middot; Strong leadership, analytical, and problem-solving skills.&middot; Excellent communication, client-handling, and negotiation skills.&middot; Ability to work in a fast-paced, high-pressure environment.Preferred Qualifications&middot; Experience in Oman with PDO contracts and approvals.&middot; Master&rsquo;s degree in Project Management or PMP certification.&middot; PG Diploma in Piping Engineering / Primavera Planning certification.&middot; Prior experience with procurement, commercial maintenance projects, and Oil &amp; Gas infrastructure development.Compensation &amp; Benefits&middot; Visa: Company-sponsored visa.&middot; Medical: GAMCA medical reimbursement + company-provided medical insurance.&middot; Transport &amp; Communication: Company vehicle, petrol allowance, and SIM card.&middot; Family Assistance: Support for family sponsorship/assistance if required.&middot; Annual Leave &amp; Travel: 2 months annual leave with round-trip flight ticket after 2 years of continuous service.How to ApplyInterested candidates can send their CVs to hr@burhanservices.com with the subject line: &quot;Application for Civil Project Manager - Oman&quot;Job Type: Full-timePay: RO500.000 - RO800.000 per monthWork Location: In person

Project Manager -Civil

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