marketing and pr supervisor

Braxtone Group

<figure class="table"><table><tbody><tr><td>Main Purpose of Job:&nbsp;&nbsp;&nbsp;The Marketing and Branding Supervisor is a key role within Braxtone Group, responsible for maintaining and enhancing the company's brand image. This individual will oversee design functions and manage public relations tasks, ensuring consistent and positive representation of the brand.&nbsp;Reporting Line: Chief Operating Officer</td></tr><tr><td>Job Description:&nbsp;Brand Management:<ul><li>Develop and implement branding strategies to strengthen the company's market presence.</li><li>Oversee the creation and maintenance of brand guidelines, ensuring all marketing materials align with these standards.</li><li>Monitor market trends and analyze competitors' branding strategies.</li><li>Plan the social calendar for each social platform and execute it on a routine basis.</li><li>Represent Braxtone Group professionally at public, industry and networking events to enhance brand visibility and relationships.</li><li>Develop, implement and continuously refine comprehensive branding and marketing strategies to enhance Braxtone Group’s market positioning and visibility.</li></ul>&nbsp;Design Oversight:<ul><li>Supervise the design team, providing direction and feedback on various projects.</li><li>Collaborate with external agencies for specialized design needs.</li><li>Ensure all design outputs are visually appealing and aligned with brand identity.</li><li>Develop and create internal and external marketing materials and collaterals (business needs for new documents, event leaflets, non-standard proposals/presentations, etc.).</li></ul>&nbsp;Public Relations Management:<ul><li>Manage all PR activities, including press releases, public announcements, and media relations. “Plan, organize, coordinate and attend corporate events, exhibitions, conferences, launches and PR Activities”</li><li>Coordinate with Braxtone's different business divisions to ensure PR strategies complement marketing initiatives.</li><li>Handle crisis communication and reputation management.</li></ul>&nbsp;Government Relations:<ul><li>Act as the primary point of contact for all interactions with government entities.</li><li>Ensure compliance with all relevant regulations and laws in marketing practices.</li><li>Build and maintain positive relationships with government officials and agencies.</li></ul></td></tr><tr><td>Educational, Skills, and Experience:<ol><li>Bachelor’s degree in marketing, Communications, or related field.</li><li>Proven experience in marketing, branding, or a related role.</li></ol>Additional Eligibility Qualifications<ol><li>Strong interpersonal and communication skills and working effectively with a wide range of constituencies in a diverse community.</li><li>Have a comprehensive understanding of social marketing and PR.</li><li>Advanced writing and editing skills in English and Arabic&nbsp;</li><li>Effective verbal and written communication skills.</li></ol></td></tr></tbody></table></figure>

Marketing and PR Supervisor

British University of Bahrain

Job descriptionJOB OVERVIEW:The Marketing Manager will lead all marketing initiatives relating to Alazzam Restaurants and Real Estate business. This experienced individual will develop comprehensive marketing strategies, campaigns, and initiatives to drive foot traffic, generate revenue, increase on-site conversion, and ensure repeat business after departure. Additionally, the individual in this role will create, develop, and execute marketing campaigns spanning the entire acquisition and retention funnel to reach locals, tourists, and convention attendees. Critical to this role is creativity, innovation, being a self-starter, and having a deep knowledge of the food industry in BahrainRESPONSIBILITIES AND DUTIES:<ul><li>Develop and execute strategic ongoing marketing initiatives and programs to target locals, Tourists, and convention businesses to promote Alazzam Group restaurants as a must-see food in Bahrain.</li><li>Responsible for developing and implementing marketing strategies for the various restaurants and Apartments, including digital marketing planning, execution of brand campaigns, and deployment of strategies and tactics across social media, digital and creative design functions.</li><li>Create, manage, and implement all-encompassing PR and marketing plans and programs, both short and long term, to increase revenue, generate foot traffic and build awareness.</li><li>Plan and implement promotional campaigns to build awareness and drive visitation.</li><li>Build CRM and email database campaigns to increase visitation and ensure repeat business.</li><li>Work closely with the event, operations, activations, and retail teams to ensure alignment of programming and sales goals.</li><li>Collaborate with business development and create marketing partnerships and promotions with suppliers, company business units, and complementary brands that drive revenue and access new audiences.</li><li>Manage and monitor all digital marketing campaigns, paid social, email, and traditional OOH media campaigns to leverage maximum ROI.</li><li>Develop on-site marketing and communications programs to maximize in-building conversion.</li><li>Build a strong and engaged influencer program to build brand awareness and create user generated content.</li><li>Manage outside agencies to direct support for PR, digital and email marketing, SEO, search, content creation, and creative campaigns.</li></ul>RESPONSIBILITIES AND DUTIES:<ul><li>Oversee all reputation and citation management on Google, Yelp, and other digital platforms.</li><li>Manage all social media strategies to grow organic and paid social media channels.</li><li>Plan and execute content strategy for all digital channels.</li><li>Proactively keep abreast of current trends and events in marketing, social technologies, new media, and relevant industries.</li><li>Measure performance of all marketing programs and communicate results to management.</li></ul>QUALIFICATIONS &amp; SKILLS<ul><li>The ideal candidate will be well-versed in all aspects of traditional and digital marketing tactics in the food and beverage, Real Estate industry.</li><li>Strong project management skills, including the ability to multi-task and translate creative ideas into action with a clear ROI.</li><li>Exceptional written and oral communication skills, including the ability to write a marketing plan that communicates high-level strategy and actionable tactics.</li><li>Team player, willing to do anything to get the job done.</li><li>Must be able to work in a (very) fast-paced environment, multi-task and prioritize, and collaborate closely with multiple business units.</li><li>Must understand reservation booking systems and 3rd Party platforms</li><li>Familiarity working with collaboration tools such as Monday, MS Suite inc. Teams, SharePoint, etc.,</li><li>6-8+ years professional experience in food and beverage marketing; experience in GCC preferred.</li></ul>Job Type: Full-timePay: BD500.000 - BD800.000 per monthExperience:<ul><li>Marketing: 4 years (Preferred)</li></ul>

Marketing Manager

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 Responsible for ensuring that Talabat Bahrain is well positioned as a brand in the market, reaching the right audience to optimize market share. Collaborate with the regional Marketing teams to drive local marketing campaigns, and manage and grow relationships with Key Strategic Partners (KSP).
 
 
 
 WHAT&rsquo;S ON YOUR PLATE?
 
 
 
 Own Bahrain&rsquo;s marketing strategy end-to-end across Food and Q-Commerce (tMart)&mdash;from brand and storytelling to performance and CRM. Lead the team to deliver ROI-positive seasonal campaigns, grow MAU and orders, and build an always-on social presence that protects and elevates the talabat brand.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategy &amp; Planning
 </li>
 <li>
 Build the annual/quarterly marketing plan &amp; seasonal calendar (Ramadan, National Days, sports moments, back-to-school, etc.) with targets, budgets, and measurement plans.
 </li>
 <li>
 Set market positioning, value props, and comms architecture across Food and QC.
 </li>
 <li>
 Growth &amp; CRM Leadership
 </li>
 <ul>
 <li>
 Direct the team across acquisition, reactivation, retention, and CRM/lifecycle; ensure channel mix, CAC/LTV, ROAS, payback, and voucher efficiency hit targets.
 </li>
 <li>
 Champion experimentation (A/B, geo/holdout) and customer segmentation with Analytics.
 </li>
 </ul>
 <li>
 MarCom / Brand
 </li>
 <ul>
 <li>
 Own ATL/BTL/digital comms, PR, partnerships, events, and merchant co-marketing.
 </li>
 <li>
 Guard brand identity and message discipline; approve claims and creative quality.
 </li>
 </ul>
 <li>
 Social &amp; Community
 </li>
 <ul>
 <li>
 Lead always-on content, creator/influencer programs.
 </li>
 </ul>
 <li>
 Go-to-Market &amp; Demand Gen
 </li>
 <ul>
 <li>
 Launch category/merchant programs (exclusives, bundles, subscriptions, tMart promos) aligned with supply and last-mile readiness.
 </li>
 <li>
 People Leadership &amp; Ways of Working
 </li>
 <ul>
 <li>
 Set OKRs, coach and upskill the team; run weekly rituals, reviews, and post-mortems.
 </li>
 <li>
 Align cross-functionally with Commercial, Ops, Product, Finance, and Central DH.
 </li>
 </ul>
 <li>
 Measurement &amp; Governance
 </li>
 <ul>
 <li>
 Own the marketing budget and forecast; publish dashboards and post-campaign reports.
 </li>
 <li>
 Ensure data privacy/consent, brand safety, and legal/regulatory compliance.
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 
 WHAT DID WE ORDER?
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing
 </li>
 <li>
 Minimum of 8 years&rsquo; experience working in Marketing and at least 5 leading teams
 </li>
 <li>
 Proven experience in working on Bahraini market
 </li>
 <li>
 Comfortable working in a challenging environment
 </li>
 <li>
 Fluent in English and Arabic
 </li>
 <li>
 Communication skills (Written and Verbal)
 </li>
 <li>
 Excel Skills
 </li>
 </ul>
</div>

Sr. Manager Marketing

D3 Consultants

Under direction of the Director of Development (DOD), plan, organize, direct and perform complex and responsible office activities; the Development Executive is responsible for maintaining effective public, media, and community relations.Duties and Responsibilities:<ul><li>Maintain open lines of communications with all community organizations and provide prompt responses to requests to include determining how to convey clear, concise, and timely information.</li><li>Provide communications support services and consultation to the company and its clients.</li><li>Coordinate various events to include where to have event, whom to invite, and how to publicize as well as attend the events nationally and/or internationally to ensure the high quality of implementation and promote the company.</li><li>Identify new opportunities that strengthen the D&sup3; Consultants &lsquo;brand&rsquo;, enhance its image and reputation nationally and internationally, and can contribute to its revenue growth.</li><li>Using information systems and preparing reports, dashboards and statistics for internal and external use.</li><li>Liaise with partner institutions, other institutions, external agencies and government departments to investigate and study business opportunities.</li><li>Organize and facilitate a variety of educational or business activities.</li><li>Conduct marketing and/ or educational research.</li><li>Develop and update Hard and soft copies of management filing system.</li><li>Monitor and achieve deadlines for internal and external communication.</li><li>Attend team meetings and provide admin support as required.</li><li>Responsible for planning, tracking and reporting on program deliverables</li><li>Identify new opportunities, develop new programs, seek out new partnerships and maintain community relationships.</li><li>Coordinate and prioritize office duties and functions.</li><li>Independently, or from general instructions, composes clear and concise correspondence.</li><li>Attend meeting and transcribe minutes.</li><li>Type and input from notes, rough draft or verbal instructions a variety of written materials including correspondence, bulletins, memoranda, calendars, requisitions, records, reports and evaluations; maintain associated records.</li><li>Develop a variety of forms and processes including evaluations, personnel requisitions, purchase and work orders.</li><li>Compile and maintain assignment records.</li><li>Site visits to our clients aiming to train or audit employees.</li><li>Attend team meetings and provide admin support as required.</li><li>Screen and routes correspondence, handling routine issues independently, referring to an appropriate staff member or prioritizing for DOD's attention.</li><li>Assist in Marketing, PR, Print, Social Media deliverables.</li><li>Revise, produce content and edit News releases, News publications, Social Media and News Letters for D3 Consultants and Clients.</li><li>Assist all other departments in various job tasks when assigned.</li><li>Represent the company at various events nationally and/or internationally; interact with clients.</li><li>Represent the DOD at professional and public events as needed.</li><li>All other duties as assigned.</li></ul>Knowledge &amp; SkillsKnowledge of:<ul><li>Modern office practices, procedures and equipment.</li><li>Correct English usage, grammar, spelling, punctuation and vocabulary.</li><li>Oral and written communication skills.</li><li>Interpersonal skills using tact, patience and courtesy.</li><li>Telephone techniques and etiquette.</li><li>Operation of standard office machines including a computer.</li><li>Letter and report writing skills.</li><li>Word processing, spreadsheet and database software</li><li>Communications, marketing, public relations, and media relations concepts, techniques, and strategies</li><li>Practices of information gathering from information sources with often extreme time demands</li><li>Current educational issues and trends nationally and/or internationally.</li></ul>Ability to:<ul><li>Ability to communicate and collaborate with other professionals in the development of educational programs</li><li>Define problems, collect data, establish facts, and draw valid conclusions</li><li>Maintain positive attitude while working on short, multiple deadlines</li><li>Produce clearly written, succinct reports on short deadlines</li><li>Collaborate with other personnel and representatives from community organizations</li><li>Meet schedules and time lines.</li><li>Plan and organize work.</li></ul>Working ConditionsEnvironment:<ul><li>Office environment</li><li>Off-campus visits</li><li>Constant interruptions.</li><li>Traveling.</li></ul>Working Relationships<ul><li>Ability to maintain confidential and positive working relationships with administrators, clients, and sister institutions and community organizations and the general public.</li><li>Coordinate and facilitate communications and serve as liaison between administrators, clients, and sister institutions and community organizations and the general public.</li></ul>Job Types: Full-time, Permanent

Business Development

Bonapal W.L.L.

Assist Management in developing and implementing core business and marketing plans &amp; develop and implement marketing strategies to maximize restaurant revenues.&middot; Train new employees to work in different positions at the restaurant.&middot; Make sure that all staff members comply with all fire, safety, health regulations, safe food handling procedures, work schedules, and work duties on a constant basis.&middot; Engage customers in positive dialogue to ensure return business and take and resolve any complaints from them.&middot; Perform restaurant opening and closing activities and organize management of repair and maintenance issues.&middot; Keep track of inventory and order supplies as needed and ensuring that there is minimum wastage of inventories.&middot; Monitoring activities of every Receptionist/Supervisor such as check in, check out and money exchange. Coordinates the work of all subordinates to ensure guest satisfaction and compliance to HAUS standards.&middot; Ensuring floor staff grooming maintained in compliance with Haus standards.&middot; Organize and coordinate with Front Office Management all arrivals and departures of guests, VIP's, groups, billing, and any additional information requested.&middot; Cover any FOH position as &amp; when needed (including but not limited to Hosting/ Serving/ Running/ Bakery attendance / bartending&hellip;.)&middot; Report all operational details to the restaurant manager.&middot; Help the restaurant manager with the team schedules.&middot; Doing the team daily briefing when being in charge of the shift, organizing staff breaks&middot; Help the restaurant manager preparing all needed paperwork related to HR and finance reports.&middot; Following up on any refunds due for guestsJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience working as Restaurant Manager?</li><li>Are you currently residing in Bahrain?</li></ul>

F & B Manager

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To guide, supervise and monitor a team of Call Center agents in terms of operations and sales, providing accurate information in response to enquiries about products and services, making bookings, identifying and resolving problems and customer complaints, preparing and executing action plans; to drive the teams to achieve objectives by maximizing sales and enhancing customers&rsquo; experience ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Defines/sets and drives the sales targets of the assigned team to achieve business goals and maximize profit by developing efficiency and providing guidance on best practices.
 </li>
 <li>
 Co-plans work schedules and duty roster for assigned Inbound team (rotational) to meet anticipated business requirements and objectives, monitors adherence, attendance, leave and overtime records.
 </li>
 <li>
 Supervises a team of Call Center agents; monitors the day-to-day performance of the assigned team to ensure smooth operations; manages/handles traffic in customers&rsquo; inquiries and complaints raised from different channels such as telephone calls.
 </li>
 <li>
 Ensures accurate information on products and services are communicated through the team; monitors performance in terms of sales and achieving revenue.
 </li>
 <li>
 Assists the Supervisor- Inbound/Manager in the daily operations by providing on &ldquo;Floor&rdquo; guidance, support, and monitoring to Call Center agents.
 </li>
 <li>
 Creates a challenging and motivational environment to reduce pressure and drive the assigned team achieve their individual/group targets. Monitors communication such as random calls, minimize errors and track operative performance thereby increasing sales.
 </li>
 <li>
 Manages individual&rsquo;s/team&rsquo;s performance assessment reports on weekly basis to highlight pitfalls, identify gaps and recommend best approaches and methodologies to be adopted to bridge those gaps
 
 
 </li>
 </ul>
 Partners with Supervisors/Manager to develop individual/group development plans to enhance the performance of the team, including: coaching, mentoring, counselling, training courses, etc. Conducts induction sessions, product knowledge and system trainings, as well as assessments for new joiners.
 
 
 <ul>
 <li>
 Identifies trends in customer service; analyzes pitfalls and complaints; recommends improvements to enhance customers&rsquo; experience and implement best practices in services and operating procedures thus contributing to achieving/maintaining high quality in performance in workflow to increase sales.
 </li>
 <li>
 Ensures all Contact Center technical facilities, systems, tools and equipment (computers, telephones, headsets, etc.) are properly installed, and maintained in coordination with suppliers and IT division.
 </li>
 <li>
 Develops preventive maintenance programs and immediate technical support to all work stations when not fully operational.
 </li>
 <li>
 Performs any additional responsibilities as advised by the Line Manager/Supervisor.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor degree in Management or equivalent.
 </li>
 <li>
 Capable of using technology systems and tools; proficient in Microsoft Office.
 </li>
 <li>
 Fluent in English &amp; Arabic Languages
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 4+ years of related working experience in a similar role, preferably in aviation; experience with low cost airline is a plus.
 </li>
 <li>
 Knowledge in Call/Contact Center technological systems and tools.
 </li>
 <li>
 Proven skills in analyzing data, identifying pitfalls and recommending effective solutions.
 </li>
 <li>
 Capable of identifying problems and immediately reacting to situations of the different nature such as angry customers, complaints and special requests.
 </li>
 <li>
 Capable of understanding customers&rsquo; problems and direct them in the right channel.
 </li>
 <li>
 Cost-oriented, possesses effective persuasive, negotiation, problem solving and decision making skills.
 </li>
 <li>
 Ability to use a balance of technical expertise, and interpersonal relations to execute new initiatives that support company&rsquo;s objectives.
 </li>
 <li>
 Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
 </li>
 <li>
 Ability to work for long working hours and under pressure.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
 </li>
 </ul>
</div>

Duty Supervisor

Hilton

<div>Front Office Supervisor
A Front Office Supervisor supervises Reception operations and sets departmental goals and targets so to ensure a continuously improving customer service experience to Guests. 
 
What will I be doing?
As Front Office Supervisor, you will supervise Reception operations and set departmental goals and targets to ensure a continuously improving customer service experience to Guests. The Front Office Supervisor interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise accurate and efficient Reception operations including check in/out procedures</li>
<li>Support Team Members in handling Guest requests and enquires to ensure a positive outcome</li>
<li>Ensure the Front Office Manager is fully aware of any relevant feedback from Guests and/or other departments</li>
<li>Ensure a consistent, high level of customer service</li>
<li>Brief your team on any events or VIP guests in the hotel that day</li>
<li>Drive sales revenues and promote hotel services and facilities for up-selling opportunities</li>
<li>Understand and apply correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Assist with the implementation and achievement of departmental targets and objectives, work schedules, budgets and policies and procedures</li>
<li>Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties</li>
<li>Demonstrate positive leadership characteristics to inspire Team Members to meet and exceed standards</li>
<li>Act in accordance with the front of house equipment and the property management systems</li>
<li>Conduct training programs on an ongoing basis</li>
<li>Carry out shift handovers and brief team members as required</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary, and maintain good working relationships with hotel Team Members</li>
</ul>What are we looking for?
Front Office Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Experience supervising people and leading teams</li>
<li>Previous experience in a customer-focused industry</li>
<li>Positive attitude and good communication skills</li>
<li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Ability to work on your own or as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in a hotel environment</li> 
</ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Supervisor

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