marketing manager

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director of sales & marketing - pre-opening

food & beverage manager - pre-opening Jobs in Muscat

food & beverage manager - pre-opening

marketing communications manager pre opening

Louvre Hotels Group MENA

<div>
 As the Marketing &amp; Communications Manager, you will play a pivotal role in shaping and promoting the hotel&rsquo;s brand identity from pre-opening through operational success. In the pre-opening phase, you will establish the marketing and communications framework, build awareness, and position the property in the marketplace. Once open, you will continue to drive innovative campaigns, enhance visibility, and ensure brand consistency across all platforms to support revenue growth, guest engagement, and long-term loyalty.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and execute marketing and communication strategies that support both pre-opening launch and ongoing business objectives.
 </li>
 <li>
 Build, lead, and inspire the marketing team to deliver innovative campaigns and initiatives.
 </li>
 <li>
 Ensure brand consistency across all materials and communications, in line with corporate guidelines.
 </li>
 <li>
 Oversee the creation of compelling content for digital platforms, traditional media, and on-property events.
 </li>
 <li>
 Foster community engagement, local partnerships, and brand activations to increase visibility.
 </li>
 <li>
 Collaborate with sales, revenue management, and other departments to align marketing initiatives with commercial goals.
 </li>
 <li>
 Conduct market research and competitor analysis to identify trends, preferences, and opportunities.
 </li>
 <li>
 Manage the marketing budget, ensuring cost-effective allocation of resources.
 </li>
 <li>
 Monitor and evaluate campaign performance using KPIs, adjusting strategies to maximize ROI.
 </li>
 <li>
 Cultivate relationships with media outlets, influencers, and partners to drive exposure and positive coverage.
 </li>
 <li>
 Strengthen connections with stakeholders including property leadership, ownership groups, and corporate leaders.
 </li>
 <li>
 Lead digital marketing efforts, including social media, SEO, and paid campaigns, to optimize the hotel&rsquo;s online presence.
 </li>
 <li>
 Provide regular performance reports and insights to senior management.
 </li>
 <li>
 Stay current with emerging marketing technologies and best practices to drive continuous innovation.
 </li>
 <li>
 Act as a brand ambassador, ensuring the property projects a consistent and positive image to all audiences.
 </li>
 <li>
 Promote safe, sustainable practices in line with company environmental, health, and safety policies.
 </li>
 </ul>
</div>

Marketing & Communications Manager - Pre-Opening

<div>
 As the Director of Sales &amp; Marketing, you will be responsible for shaping and executing the property&rsquo;s commercial strategy from pre-opening through operations. During the pre-opening phase, you will establish the sales and marketing structure, build key relationships, and position the hotel in the market. Once open, you will continue to drive revenue, optimize profitability, and strengthen the property&rsquo;s market presence through effective leadership, innovative marketing, and strategic partnerships.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and execute comprehensive sales and marketing plans to achieve revenue and market share objectives.
 </li>
 <li>
 Build and lead the sales and marketing team during pre-opening and ongoing operations, ensuring high performance and alignment with business goals.
 </li>
 <li>
 Establish and maintain strong relationships with key clients, travel trade partners, and industry stakeholders.
 </li>
 <li>
 Conduct market research to analyze trends, competitor activity, and guest feedback, identifying new opportunities and adjusting strategies accordingly.
 </li>
 <li>
 Oversee the development of impactful marketing materials, digital campaigns, and promotional initiatives that align with brand standards.
 </li>
 <li>
 Collaborate closely with revenue management to optimize pricing strategies and maximize yield.
 </li>
 <li>
 Track, analyze, and report on sales and marketing performance metrics, providing insights to senior leadership.
 </li>
 <li>
 Drive the development of new business opportunities and innovative revenue streams.
 </li>
 <li>
 Represent the property at industry events, trade shows, roadshows, and networking functions.
 </li>
 <li>
 Negotiate, structure, and finalize contracts with clients to ensure mutually beneficial agreements.
 </li>
 <li>
 Stay current with industry trends, emerging technologies, and evolving marketing best practices.
 </li>
 <li>
 Partner with other departments to ensure seamless execution of marketing campaigns and guest initiatives.
 </li>
 <li>
 Uphold brand integrity while enhancing the hotel&rsquo;s market positioning.
 </li>
 <li>
 Operate responsibly and in an environmentally conscious manner, safeguarding the health and safety of guests and colleagues while contributing to sustainability.
 </li>
 <li>
 Adhere to all environmental, health, and safety regulations and company policies.
 </li>
 </ul>
</div>

Director of Sales & Marketing - Pre-Opening

<div>
 As the Information Technology Manager, you will play a critical role in both the pre-opening and operational success of the property. During the pre-opening phase, you will be responsible for establishing IT systems, infrastructure, and policies to ensure a seamless launch. Following the opening, you will continue to lead the property&rsquo;s IT strategy and operations, ensuring that technology drives efficiency, security, and an exceptional guest and colleague experience.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and implement the IT strategy and roadmap for both the pre-opening and operational phases.
 </li>
 <li>
 Lead IT functions, including infrastructure, support, development, and information security.
 </li>
 <li>
 Oversee the setup, configuration, and maintenance of IT infrastructure, systems, and networks.
 </li>
 <li>
 Ensure data security, compliance with regulations, and adherence to industry standards.
 </li>
 <li>
 Partner with hotel leadership to align IT initiatives with business and operational objectives.
 </li>
 <li>
 Drive digital transformation and identify innovative solutions that enhance service and efficiency.
 </li>
 <li>
 Manage IT budgets, procurement, and vendor relationships to ensure cost-effective technology management.
 </li>
 <li>
 Establish and maintain disaster recovery and business continuity plans.
 </li>
 <li>
 Develop and enforce IT policies, procedures, and best practices for consistency and reliability.
 </li>
 <li>
 Mentor and guide IT colleagues, fostering technical expertise and continuous improvement.
 </li>
 <li>
 Monitor emerging technology trends and recommend applications for the hospitality sector.
 </li>
 <li>
 Provide strategic input on technology investments and long-term initiatives.
 </li>
 <li>
 Champion safe and environmentally responsible practices in line with company policies.
 </li>
 <li>
 Adhere to all environmental, health, and safety regulations and procedures.
 </li>
 </ul>
</div>

Information Technology Manager - Pre-Opening

TIVOLI

<div>Company Description 
Rising above the fairways of the LA VIE Club Golf Course, Tivoli La Vie Muscat Hotel &amp; Residences is a distinctive new address with a western lifestyle in the Omani capital. Part of the prestigious LA VIE development, the property offers a sophisticated stay just ten minutes from Muscat International Airport and close to the Oman Convention &amp; Exhibition Centre. 
Job Description 
As the Learning and Development Manager at Tivoli La Vie Muscat Hotel &amp; Residences, you will play a pivotal role in shaping the hotel&rsquo;s culture, service standards, and operational excellence from the ground up. Responsible for the development and execution of all training and development programs during the pre-opening phase and post-opening operations, you will ensure our team members are equipped with the skills and values needed to deliver exceptional guest experiences in line with Tivoli&rsquo;s luxury brand standards.
Key Responsibilities:
Pre-Opening Phase:<ul><li>
Develop and implement the Pre-Opening Training Plan in alignment with Tivoli brand standards and operational goals.</li><li>
Conduct Training Needs Analysis across departments to determine role-specific training requirements.</li><li>
Coordinate with department heads and the corporate office to schedule and deliver brand immersion, induction, and skills training programs.</li><li>
Design and deliver Train-the-Trainer programs to develop departmental training champions.</li><li>
Support recruitment and onboarding by ensuring all new hires receive consistent and engaging training experiences.</li><li>
Work closely with project teams to integrate L&amp;D strategies with operational timelines.</li></ul>
Post-Opening Phase:<ul><li>
Establish a continuous learning culture that supports career growth, retention, and performance excellence.</li><li>
Maintain training records and evaluate the effectiveness of programs using KPIs and feedback.</li><li>
Facilitate soft skills, leadership development, and service excellence workshops.</li><li>
Partner with operational leaders to identify talent gaps and support succession planning.</li><li>
Lead compliance and mandatory training programs (e.g., health &amp; safety, fire safety, brand compliance).</li><li>
Manage performance improvement initiatives and coaching plans when required.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree in Human Resources, Education, Hospitality Management, or related field.</li><li>
Minimum 3&ndash;5 years of L&amp;D experience in a luxury hotel environment; pre-opening experience is highly desirable.</li><li>
Strong knowledge of hospitality service standards, training methodologies, and adult learning principles.</li><li>
Excellent presentation, facilitation, and communication skills.</li><li>
Fluency in English is required; Arabic is an advantage.</li><li>
Proficiency in MS Office; experience with Learning Management Systems (LMS) preferred.</li><li>
Ability to work under pressure and adapt to the dynamic demands of a pre-opening project.</li></ul> 
Additional Information<ul><li> 
A unique opportunity to shape the culture and standards of a prestigious new property in Muscat.</li><li>
Competitive salary and benefits in line with industry standards.</li><li>
Career development opportunities within Minor Hotels Group (Tivoli&rsquo;s parent company).</li><li>
A collaborative and forward-thinking working environment.</li></ul></div>

Learning and Development Manager

Acers Hospitality Consultants

Job Opportunity &ndash; Operations Manager Location: Oman Salary: OMR 1,600/monthPosition Summary We are seeking an experienced Operations Manager to establish and lead the operations function across a multi-brand F&amp;B ecosystem, including multiple outlets, catering/events, and a central kitchen (CK).This newly created role will bring structure, consistency, and accountability across all brands and operations. The Operations Manager ensures operational excellence, adherence to SOPs, profitability, and readiness for new brand launches. Acting as the bridge between outlets, central kitchen, and corporate functions (Finance, HR, Procurement, Marketing), this role will free senior leadership from day-to-day firefighting and position the organization for scalable growth.Key Responsibilities<ul><li>Multi-Brand Outlet Oversight</li><li>Directly supervise all outlet managers.</li><li>Monitor sales, labor, service quality, and customer feedback daily.</li><li>Conduct routine outlet audits (service, hygiene, food safety, cash handling).</li><li>Central Kitchen Integration</li><li>Align CK production with outlet forecasts and catering requirements.</li><li>Monitor dispatch accuracy, fill rates, and delivery SLAs.</li><li>Ensure reconciliation between CK transfers and outlet sales.</li><li>Operational Standards &amp; SOP Compliance</li><li>Roll out and enforce Standard Operating Procedures (SOPs) across all operations.</li><li>Train managers and supervisors to achieve 100% SOP compliance.</li><li>Maintain brand standards for quality, consistency, and customer experience.</li><li>Sales &amp; Profitability</li><li>Track outlet sales, cost of sales, and labor costs.</li><li>Work with Finance to analyze profitability by outlet and brand.</li><li>Identify underperforming outlets/products and implement corrective actions.</li><li>Support menu engineering, upselling, and promotional initiatives.</li><li>People Leadership &amp; Training</li><li>Coach and lead outlet managers and CK supervisors.</li><li>Oversee scheduling, labor optimization, and HR compliance.</li><li>Drive training rollouts in service, hygiene, upselling, and leadership.</li><li>Expansion &amp; Projects</li><li>Lead the operational readiness of new outlets.</li><li>Develop opening checklists, staffing plans, and critical paths.</li><li>Coordinate with Projects, HR, and Marketing for smooth launches.</li><li>Customer Experience &amp; Service Recovery</li><li>Monitor customer complaints and recovery cases.</li><li>Implement structured complaint resolution with tracking and follow-up.</li><li>Drive improvements in satisfaction and loyalty.</li><li>Cross-Functional Collaboration</li><li>Collaborate with Finance, HR, Procurement, and Marketing.</li><li>Ensure decisions are data-driven with regular reporting to leadership.</li></ul>Key Performance Indicators (KPIs)<ul><li>Like-for-like (LFL) sales growth.</li><li>Labor cost % within budget.</li><li>Service audit scores above 90%.</li><li>Customer complaint resolution above 95%.</li><li>CK dispatch accuracy and on-time delivery.</li><li>Timely opening of new outlets/projects.</li><li>Improved profitability per outlet/brand.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Hospitality, Business Management, or related field.</li><li>8&ndash;10 years of F&amp;B operations experience, with at least 3 years in multi-outlet/multi-brand management.</li><li>Proven expertise in CK-driven models, catering/events, and outlet supervision.</li><li>Experience launching outlets and enforcing SOPs.</li><li>Strong commercial acumen in sales, labor, and food cost.</li></ul>Skills &amp; Competencies<ul><li>Leadership: ability to coach managers and enforce accountability.</li><li>Operational discipline: detail-oriented in SOPs, hygiene, and service.</li><li>Analytical skills: interpret sales, cost, and labor data effectively.</li><li>Problem-solving: proactive in addressing operational challenges.</li><li>Communication: clear and structured across teams and leadership.</li><li>Customer focus: passion for delivering service excellence.</li></ul>Reporting Line<ul><li>Reports to: CEO / General Manager</li><li>Supervises: Outlet Managers, CK Supervisors, Drivers &amp; Delivery Teams</li></ul>Salary Package<ul><li>OMR 1,600/month</li></ul>Job Type: Full-timePay: RO1,600.000 per month

F&B Operations Manager

Renaissance Corporate Services

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
Job Summary
 
The Marketing and Communications manager creates, communicates, and implements communication programs that effectively promotes and decribes the complex positioning and its offerings, including content creation from photos, videos, reels to classic collaterals as well as social and offline campaigns on available channels.
 
Responsibilities
 
Demonstrate knowledge and experience of social media marketing
 Analytical in reporting and performance of social media campaigns
 Independent social media driven person with a natural instinct and flair at creating unique content (creative captions, photos and videos)
 Independent, flexible, coach and manage team
 Manage and optimise our social media presence across all channels/platforms
 Identify trends and insights on the market, brainstorm new and creative strategies
 Design and Video skills is a plus (Adobe Illustrator, Capcut, Canva, etc)
 Creating and implementing plans to optimise market share, revenue and visibility on both local and international target markets.
 Provide site inspection tours and hosting media
 Coordinate on-property film/photo shoots, and host PR/marketing events.
 Proactively work with other departments to source press-worthy angles/opportunities for events and activities across the property.
 Manage media tracking for the hotel and report results back to key stakeholders.
 Prepare, manage and keep up-to-date hotel collateral and information including content and information for brochures, fact sheets and sales materials.
 Act as day-to-day PR contact to the media on behalf of the resort and draft press releases and take ownership of press kit materials.
 Assist in developing and executing marketing and communication plans and programs of the hotel
 Plan, develop and implement all Company’s marketing strategies, marketing communications and public relations activities, both internal and external.
 Create and manage all collateral assets, maintain brand communications guidelines and standards and act as the ambassador and voice of brand.
 Lead projects on increase of awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.
 Create, implement and measure the success of comprehensive marketing, communications, and PR programs that will enhance the Company’s image and position within the marketplace and the general public.
 Assist in editorial direction, design, production and distribution of all Company’s publications.
 Coordinate and manage public relations and promotional activities and act as Company’s representative with the media, these can include photo shoots, broadcasts and interviews.
 Responsible for the appearance of all Company’s print and electronic materials (letterheads, use of logo, brochures, and flyers).
 Lead projects such as cause-related marketing and special events.
 Responsible for the achievement of marketing/communications/PR missions, goals and objectives.
 Evaluate opportunities for media partnerships, sponsorships and advertising on an on-going basis.
 Report on marketing successes, opportunities, and strategies to all levels.
 Drive day-to-day activities to support strategic annual PR and Marketing plan that focuses on positioning the resort.
 General PR support for projects such as hotel events, trade shows, press conferences, media dinners and PR events.
 Work closely with other department heads (F&B, catering, marketing, sales, etc.) to seek PR opportunities within secured business (e.g. high-profile/celebrity events, unique F&B offerings/events, packages/promotions, etc.).
 Keep up to date press kit materials, including drafting of press releases, fact sheets, and biographies.
 Cultivate relationships with top tier travel, trade, lifestyle, luxury, business, local media, and online influencers.
 PR monitoring and measurement solution and clippings reports.
 
What We Are Looking For
 
We are looking for an Marketing Communication professional with experience with luxury Hotels or in the Media houses. Arabic-speaking is a plus.
 Strong knowledge in optimising social media presence and handling digital campaigns
 Content curator with a natural flair at delivering high quality content
 3+ years’ background in a similar position.
 Sound understanding of marketing communication and digital practices and procedures.
 Impeccable English copywriting skills and creative thinker.

Marketing Manager (173332)

Shangri-La Group

<div>
 
 Shangri-La Barr Al Jissah Muscat
 
 , Sultanate of Oman
 
 
 Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La&rsquo;s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
 
 
 Job Summary
 
 
 
 The Marketing and Communications manager creates, communicates, and implements communication programs that effectively promotes and decribes the complex positioning and its offerings, including content creation from photos, videos, reels to classic collaterals as well as social and offline campaigns on available channels.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Demonstrate knowledge and experience of social media marketing
 </li>
 <li>
 Analytical in reporting and performance of social media campaigns
 </li>
 <li>
 Independent social media driven person with a natural instinct and flair at creating unique content (creative captions, photos and videos)
 </li>
 <li>
 Independent, flexible, coach and manage team
 </li>
 <li>
 Manage and optimise our social media presence across all channels/platforms
 </li>
 <li>
 Identify trends and insights on the market, brainstorm new and creative strategies
 </li>
 <li>
 Design and Video skills is a plus (Adobe Illustrator, Capcut, Canva, etc)
 </li>
 <li>
 Creating and implementing plans to optimise market share, revenue and visibility on both local and international target markets.
 </li>
 <li>
 Provide site inspection tours and hosting media
 </li>
 <li>
 Coordinate on-property film/photo shoots, and host PR /marketing events.
 </li>
 <li>
 Proactively work with other departments to source press-worthy angles/opportunities for events and activities across the property.
 </li>
 <li>
 Manage media tracking for the hotel and report results back to key stakeholders.
 </li>
 <li>
 Prepar e, manage and keep up-to-date hotel collateral and information including content and information for brochures, fact sheets and sales materials.
 </li>
 <li>
 Act as day-to-day PR contact to the media on behalf of the resort and draft press releases and take ownership of press kit materials.
 </li>
 <li>
 Assist in developing and executing marketing and communication plans and programs of the hotel
 </li>
 <li>
 Plan, develop and implement all Company&rsquo;s marketing strategies, marketing communications and public relations activities, both internal and external.
 </li>
 <li>
 Create and manage all collateral assets, maintain brand communications guidelines and standards and act as the ambassador and voice of brand.
 </li>
 <li>
 Lead projects on increase of awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.
 </li>
 <li>
 Create, implement and measure the success of comprehensive marketing, communications, and PR programs that will enhance the Company&rsquo;s image and position within the marketplace and the general public.
 </li>
 <li>
 Assist in editorial direction, design, production and distribution of all Company&rsquo;s publications.
 </li>
 <li>
 Coordinate and manage public relations and promotional activities and act as Company&rsquo;s representative with the media, these can include photo shoots, broadcasts and interviews.
 </li>
 <li>
 Responsible for the appearance of all Company&rsquo;s print and electronic materials (letterheads, use of logo, brochures, and flyers).
 </li>
 <li>
 Lead projects such as cause-related marketing and special events.
 </li>
 <li>
 Responsible for the achievement of marketing/communications/PR missions, goals and objectives.
 </li>
 <li>
 Evaluate opportunities for media partnerships, sponsorships and advertising on an on-going basis.
 </li>
 <li>
 Report on marketing successes, opportunities, and strategies to all levels.
 </li>
 <li>
 Drive day-to-day activities to support strategic annual PR and Marketing plan that focuses on positioning the resort.
 </li>
 <li>
 General PR support for projects such as hotel events, trade shows, press conferences, media dinners and PR events.
 </li>
 <li>
 Work closely with other department heads (F&amp;B, catering, marketing, sales, etc.) to seek PR opportunities within secured business (e.g. high-profile/celebrity events, unique F&amp;B offerings/events, packages/promotions, etc.).
 </li>
 <li>
 Keep up to date press kit materials, including drafting of press releases, fact sheets, and biographies.
 </li>
 <li>
 Cultivate relationships with top tier travel, trade, lifestyle, luxury, business, local media, and online influencers.
 </li>
 <li>
 PR monitoring and measurement solution and clippings reports.
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 We are looking for an Marketing Communication professional with experience with luxury Hotels or in the Media houses. Arabic-speaking is a plus.
 </li>
 <li>
 Strong knowledge in optimising social media presence and handling digital campaigns
 </li>
 <li>
 Content curator with a natural flair at delivering high quality content
 </li>
 <li>
 3+ years&rsquo; background in a similar position.
 </li>
 <li>
 Sound understanding of marketing communication and digital practices and procedures.
 </li>
 <li>
 Impeccable English copywriting skills and creative thinker.
 </li>
 </ul>
</div>

Marketing Manager

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