medical office manager

Workhorse Coworking

Job Summary We are seeking a dynamic and highly organized Medical Office Manager to lead the daily operations of our healthcare facility. This role is vital in ensuring seamless clinic management, exceptional patient care, and efficient administrative workflows. The ideal candidate will possess extensive medical office experience, strong leadership skills, and a comprehensive understanding of healthcare management systems. As the cornerstone of our practice, you will oversee staff supervision, financial management, compliance with healthcare regulations, and the implementation of best practices to elevate our clinic&rsquo;s performance.Responsibilities<ul><li>Oversee all aspects of medical office operations, including scheduling, patient flow, and administrative support to ensure a smooth patient experience.</li><li>Manage fiscal responsibilities such as budgeting, billing, coding accuracy, and financial reporting using Mod Med.</li><li>Supervise clinical and administrative staff, providing guidance on human resources policies, training, performance evaluations, and team development.</li><li>Maintain compliance with HIPAA regulations and ensure the confidentiality and security of medical records and electronic health records (EHR) systems.</li><li>Coordinate with healthcare providers to optimize practice management, including utilization management, managed care processes, and medical records documentation.</li><li>Oversee clinic inventory management, procurement processes, and equipment maintenance to support efficient operations.</li><li>Ensure adherence to accreditation standards such as JCAHO requirements and OSHA guidelines for safety and quality assurance in acute care or hospital settings.</li><li>Implement process improvements for office management workflows while fostering a positive environment that promotes excellent patient care and staff satisfaction.</li></ul>Qualifications<ul><li>Proven experience in medical office management or healthcare administration within a clinical setting.</li><li>Strong knowledge of medical terminology, medical records management, and EMR systems. Mod Med experience is a plus!</li><li>Demonstrated supervisory experience leading multidisciplinary teams in a healthcare environment.</li><li>Expertise in fiscal management, including budgeting, financial analysis, and resource allocation.</li><li>Familiarity with Podiatry office practice management is a plus but not required.</li><li>Excellent organizational skills with the ability to multitask effectively in fast-paced settings such as clinics or hospitals.</li><li>Knowledge of HIPAA regulations, managed care policies, JCAHO standards, and healthcare compliance protocols. Join us to lead a dedicated team committed to delivering outstanding patient-centered care! This position offers an exciting opportunity to influence practice success through strategic leadership while supporting the health and well-being of our community.</li></ul>Pay: $35.00 - $42.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Medical Office Manager

Balance Hormone Center

Balance Hormone Center &ndash; West Valley Litchfield Park, AZ Job Type: Full-time | ExemptPay: $55,000 - $65,000 a yearAbout Us Balance Hormone Center provides comprehensive hormone replacement therapy and wellness services for men and women. We are a growing clinic focused on compassionate, efficient, and patient-centered care.We are expanding into the West Valley, with a new clinic location in the Litchfield Park area and are seeking an experienced Office Manager to lead the launch and ongoing operations of our new clinic.Position Overview The Office Manager is the operational leader of the clinic and is responsible for overseeing front and back-office operations, staff performance, patient experience, and compliance with company policies and procedures.Training Training will be conducted over a four-week period prior to the clinic opening. Training will take place at one or more of our established clinic locations (Gilbert, Chandler, and/or Scottsdale).A $500 training bonus will be provided to help offset additional commute costs associated with traveling to these locations.Key ResponsibilitiesClinic Operations:<ul><li>Oversee daily front and back office operations</li><li>Ensure adherence to SOPs and workflow efficiency</li><li>Monitor patient flow, scheduling, and documentation accuracy</li></ul>Staff Leadership:<ul><li>Hire, train, and supervise clinic staff</li><li>Manage schedules, PTO, and performance reviews</li><li>Partner with HR on employee relations</li></ul>Patient Experience:<ul><li>Manage escalated patient concerns and ensure resolution</li><li>Maintain documentation of patient issues and follow-up</li></ul>Reporting &amp; Inventory:<ul><li>Track clinic performance metrics and KPIs</li><li>Manage inventory, ordering, and compliance logs</li></ul>Required Qualifications<ul><li>Experience in healthcare operations or clinic management required</li><li>Strong leadership and organizational skills</li><li>Experience with EMR, scheduling systems, and reporting tools</li></ul>Benefits<ul><li>Health insurance</li><li>Dental insurance</li><li>401(k) with employer matching</li><li>Paid time off</li><li>Paid Holidays</li><li>Employee discounts</li></ul>Why Join Us<ul><li>Opportunity to lead a brand-new clinic launch</li><li>Growth potential within a rapidly expanding organization</li><li>Collaborative and team-oriented environment</li></ul>Pay: $55,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li></ul>Application Question(s):<ul><li>How many years of experience do you have managing operations in a medical or healthcare setting?</li><li>How many employees have you directly supervised in your most recent role?</li><li>What electronic medical record (EMR) systems have you used, and how comfortable are you navigating them daily?</li><li>Have you been responsible for hiring, training, and managing staff performance in a prior role? Please briefly describe.</li><li>What are your compensation expectations for this role?</li><li>This role will support the launch of a new clinic and require implementing workflows, team culture, and patient volume from the ground up. How comfortable are you working in a growth-focused environment?</li><li>In your most recent role, approximately how many patients did your clinic see per day, and what was your role in managing patient flow?</li><li>Tell us about a time you identified an operational issue in a clinic and how you resolved it.</li><li>What experience do you have with medical billing, insurance verification, or revenue cycle processes?</li><li>This position will be based in the West Valley (Peoria or Litchfield Park area, final location TBD). Are you able to reliably commute to this area?</li><li>Training will take place over a four-week period at our Gilbert, Chandler, and/or Scottsdale locations. Are you able to commit to this training schedule?</li><li>How would you describe your leadership style when managing a team in a fast-paced clinical environment?</li><li>If selected, when would you be available to begin employment?</li><li>Tell us about a time you had to address a performance or behavioral issue with an employee. What steps did you take, and what was the outcome?</li><li>What type of medical practice have you primarily worked in: insurance-based, cash-pay, or a combination of both? Please briefly describe your experience.</li></ul>Work Location: In person

Source Medical Aesthetics

Job description:We are looking for a highly qualified senior office manager to serve as our medical aesthetics practice administrative and operations leader. In this salaried position you will be responsible and accountable for all non-medical aspects of the day-to-day operation of the practice. You will report directly to the practice&rsquo;s physician/owner as a member of the management team.About our practice:Our practice has been a thriving medical aesthetics business for over 10 years. By taking the time to understand every patient&rsquo;s unique needs, focusing on high quality outcomes, and always putting patient safety and comfort first, Source Medical Aesthetics has built a large and loyal patient following. Source performs a wide variety of minimally or non-invasive medical and non-medical procedures such as injectables for wrinkle reduction and facial contour improvements, laser hair removal, skin tightening, laser peels and a number of other light-based skin therapies. We also perform CoolSculpting and other targeted fat reduction procedures, vein treatments, PRP for hair regrowth, vaginal rejuvenation, microdermabrasion, facials, as well as many other popular and effective treatments. We also stock a large variety of specialty retail products designed to our own exacting standards.Dr. Kristine Krever is the practice owner and primary medical provider. The practice also has 2 aestheticians on staff. This high quality team of providers is supported by 2 medical assistants as well as 4 additional administrative staff members. This team is a fun, energetic and cohesive group of professionals.Formerly known as &ldquo;The Center for Aesthetic Medicine at Colts Neck&rdquo;, in July of 2021 the practice was rebranded as &ldquo;Source Medical Aesthetics'' and expanded the operation significantly, investing in a purpose-built, brand new, state of the art facility as well as adding both medical and non-medical practitioners to the staff. Our business is strictly cash-based, meaning that we do not need to perform medical coding, billing or insurance management, vastly simplifying office processes. Due to the nature of our procedures, we are extremely fortunate that patients are normally excited to be visiting and happy when leaving. This is an excellent opportunity for an operations leader to influence the direction of this practice, ensure excellent patient experiences, maintain high quality standards, and ultimately help drive its financial success. Visit us at www.SourceMedicalAesthetics.com and check out our reviews on Google.About the Job:As our medical office manager, you must demonstrate leadership skills, excellent organizational skills, the ability to multitask, and the ability to perform well while maintaining professionalism in stressful situations. We are looking for a team member who exhibits a sense of personal ownership and pride in leading a well-organized practice and an efficient operation. It is of primary importance that you are a fast-learning, self-motivated and creative problem solver who is willing to take on any task and resolve matters independently. This practice needs a strong leader that brings their past experiences to bear and becomes part of the management team to help guide and improve the practice, while ensuring the physician / owner is not overburdened with administrative matters.It is expected that you are able to communicate effectively with physicians, staff and patients, while maintaining a positive, professional environment. You will adopt the practice philosophy of focusing on patient safety and comfort, ensuring quality outcomes, and treating every patient as a unique and important individual. You will also ensure the practice operates in compliance with current healthcare regulations, medical laws, employment laws and the highest ethical standards. It is required that you have a high degree of computer systems literacy and comfort.Upon demonstrating your abilities and delivering a measurable impact over the course of at least one year, the practice is open to promoting this role to a profit sharing role or pursuing other forms of variable compensation to ensure that this position benefits from the practice&rsquo;s overall success.------------------------------------------------------------------------Responsibilities:Leadership<ul><li>Supervises, delegates, trains, and evaluates non-medical staff.</li><li>Hires and on-boards new staff members. Processes terminations if required.</li><li>Manages employee scheduling, including approving time off.</li><li>Improves, develops, implements and enforces office policies and procedures.</li><li>Ensures medical providers are not overburdened with administrative matters.</li><li>Reports practice status, risks, opportunities, financials, and operational matters to the owner on a regular basis.</li><li>Holds administrative staff meetings to ensure alignment, awareness, address concerns, perform training, etc. on relevant and timely topics as required.</li><li>Opportunity to get involved in marketing strategy / execution if desired</li></ul>Administrative Operations<ul><li>Oversees front office operations, including patient relations / appointment scheduling.</li><li>Acts as the primary point of escalation for patient questions and concerns.</li><li>Ensures quality of practice data, electronic patient records, patient photos, and financial records.</li><li>Manages patient memberships and gift card programs.</li><li>Oversees and performs data entry and processing as required.</li><li>Establishes productive relationships with key medical and pharmaceutical vendors, other physicians&rsquo; offices, local businesses, and support teams (e.g. software vendors, medical device providers, etc.).</li><li>Manages office inventory and orders medical, retail and office supplies.</li><li>Arranges and supervises normal building maintenance matters (cleaning, snow-removal, extermination, landscaping, etc.).</li><li>Arranges and supervises emergency maintenance visits for the building.</li><li>Arranges and supervises information technology support and visits as required.</li></ul>Financial Operations<ul><li>Manages employee payroll and compensation matters.</li><li>Works with medical providers to prepare patient pricing proposals.</li><li>Deals with patient account matters and collections if required.</li><li>Makes deposits and manages banking relationships.</li><li>Understands and reports on key practice financial positions and metrics.</li><li>Reconciles all financial account information to ensure accuracy.</li><li>Seeks every opportunity to reduce practice expenses.</li><li>Pays medical office bills.</li></ul>------------------------------------------------------------------------Skills / Behaviors:<ul><li>Personal accountability and ownership</li><li>Independent thinking, learning and execution</li><li>Detail oriented and organized</li><li>Confident, friendly, positive</li><li>Pride in quality of work and success of the practice</li><li>Proven work experience as a medical office manager / practice operations manager with direct staff management responsibilities</li><li>Knowledge of accounting, data and administrative processes and principles with demonstrable track record of successful practice financial management</li><li>Strong familiarity with patient relationship management and scheduling practices and software</li><li>Strong familiarity with and comfort using cloud based applications (e.g. Google Drive, Google Docs) as well as office productivity software (e.g. Email, MS Excel, MS Word)</li><li>Knowledge of medical aesthetic procedures, issues and terminology is a plus</li></ul>Education and Experience Requirements:<ul><li>At least 5 years of medical office management experience is required</li><li>At least 7 years of working in a medical setting is required</li><li>Medical aesthetic or cosmetic surgery experience is highly preferred</li><li>An associate or bachelor&rsquo;s degree in healthcare management, business, or a related degree is required</li><li>A master&rsquo;s degree in healthcare management, business, or a related degree is preferred</li><li>Certified Medical Manager (CMM) designation from the Professional Association of Health Care Office Management (PAHOM) or similar certification is preferred</li><li>References may be requested prior to finalizing a job offer</li></ul>Job Type: Full-time (40 hrs/wk), Monday - FridayJob Type: Full-timePay: $50,000.00 - $90,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Paid time off</li></ul>Application Question(s):<ul><li>Do you have management experience in the cosmetic medical, beauty or high-end services industries?</li></ul>Experience:<ul><li>Medical office management: 3 years (Required)</li></ul>Work Location: In person

Aesthetic Medical Office Manager

Hanks HRM Solutions, LLC (consulting)

Job Opportunity: Medical Office Manager (Pediatric Practice)Location: Tallahassee, FL Employment Type: Full-TimeAre you a high-energy professional who loves working in a fast-paced environment and making a difference in the lives of children?Our established pediatric practice is seeking an experienced, proactive, and compassionate Medical Office Manager to lead our team. We provide high-quality care to our local community, and we need a leader who can balance efficient business operations with the warm, patient-centered atmosphere our families expect.The RoleAs the Office Manager, you will be the backbone of our daily operations. You will manage everything from front-desk workflows and financial health to staff development and regulatory compliance. This is a hands-on leadership role that requires a &quot;get-it-done&quot; attitude and a deep understanding of the unique needs of a pediatric clinic.Key Responsibilities<ul><li>Lead the Team: Recruit, train, and mentor administrative and clinical support staff to ensure a cohesive and positive work culture.</li><li>Optimize Workflow: Manage patient scheduling, check-in/out processes, and medical records to ensure smooth daily operations and minimal wait times.</li><li>Financial Oversight: Manage the revenue cycle, including insurance verification, co-pay collection, and coordination with billing partners.</li><li>Maintain Compliance: Ensure the practice remains compliant with HIPAA, OSHA, and Florida healthcare regulations.</li><li>Systems Management: Oversee the optimization of EMR and Practice Management software to improve efficiency and data accuracy.</li></ul>What We Are Looking For<ul><li>Experience: 3+ years of experience in medical office management (pediatric or family practice experience is a major plus).</li><li>Knowledge: Strong understanding of medical billing, CPT/ICD-10 coding, and healthcare HR practices.</li><li>Tech Savvy: Proficiency in EMR systems and digital management tools.</li><li>Communication: Exceptional interpersonal skills&mdash;you should be as comfortable talking to a concerned parent as you are discussing financial reports with the practice owner.</li><li>Proactive Mindset: A focus on risk mitigation and operational structure to help the practice grow securely.</li></ul>Why Join Us?<ul><li>Competitive salary based on experience.</li><li>Comprehensive benefits package (Health, Dental, Vision).</li><li>Paid Time Off and Paid Holidays.</li><li>401(k) with company match.</li><li>The opportunity to work in a supportive, mission-driven environment.</li></ul>How to ApplyIf you are an operations professional ready to take our practice to the next level, we want to hear from you!We are an equal opportunity employer and a drug-free workplace.Pay: $25.00 - $35.00 per hourExperience:<ul><li>employee management: 2 years (Preferred)</li><li>medical office operations: 2 years (Required)</li></ul>Work Location: In person

Experienced Medical Office Manager - Pediatrics

EyeSmile

Job Summary We are seeking an energetic and detail-oriented Medical/Dental Office Manager to lead the daily operations of our healthcare facility. This pivotal role combines administrative expertise with healthcare management skills to ensure smooth clinic workflows, exceptional patient experiences, and compliance with industry standards. The ideal candidate will oversee staff supervision, financial management, medical records, and practice operations, fostering a positive environment that promotes efficiency and quality care. If you thrive in a dynamic setting and possess a passion for healthcare administration, this is your opportunity to make a meaningful impact.Duties<ul><li>Oversee daily clinic operations, ensuring efficient patient flow and adherence to clinical protocols</li><li>Supervise administrative staff, including scheduling, training, and performance evaluations</li><li>Manage fiscal responsibilities such as budgeting, billing, coding, and financial reporting using systems like Eaglesoft, Dentrix, eClinicalWorks, or Epic</li><li>Maintain compliance with HIPAA regulations and ensure confidentiality of medical records and patient information</li><li>Coordinate with healthcare providers to optimize medical management and administrative support functions</li><li>Oversee medical records management, including documentation accuracy and proper EHR (Electronic Health Record) system utilization</li><li>Monitor clinic supplies, equipment maintenance, and vendor relationships to ensure operational readiness</li><li>Implement policies aligned with JCAHO standards and managed care requirements to uphold quality assurance</li></ul>Requirements<ul><li>Proven experience in medical or dental office management with strong knowledge of healthcare operations and office management principles</li><li>Demonstrated supervisory experience leading administrative or clinical teams in a healthcare setting</li><li>Proficiency in EMR/EHR systems such as Eaglesoft, Dentrix, Epic, or eClinicalWorks; familiarity with hospital or acute care systems is a plus</li><li>Solid understanding of medical terminology, medical records management, HIPAA compliance, and utilization management processes</li><li>Experience with fiscal management including budgeting, financial reporting, billing procedures, and managed care contracting</li><li>Knowledge of medical office administrative support functions like appointment scheduling, insurance verification, and patient communication</li><li>Strong organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail</li><li>Excellent communication skills to collaborate effectively with healthcare providers and staff members</li></ul>Join us as we strive to deliver outstanding healthcare services through effective practice management. We are committed to supporting your professional growth while fostering a vibrant work environment dedicated to excellence in patient care.Pay: $26.78 - $32.25 per hourWork Location: In person

Medical/dental office manager

VidaVital Medical

Medical Office Manager (Medical Assistant Experience Required) &ndash; Brookfield, WIVidaVital MedicalVidaVital Medical, a premier concierge medical practice, is expanding and opening a new location in Brookfield, Wisconsin. We are seeking an experienced, driven, and patient-focused Medical Office Manager who also brings hands-on experience as a Medical Assistant.This is a leadership opportunity for someone who thrives in both clinical and operational roles&mdash;overseeing daily office performance while actively supporting patient care and provider workflows.About VidaVital MedicalVidaVital Medical delivers a luxury, concierge-style healthcare experience focused on personalized wellness for men and women. Our services include hormone optimization, sexual health, medical weight loss, peptide therapy, IV therapy, and advanced biologics.Our mission is simple: help patients feel alive again through innovative treatments, exceptional service, and individualized care.Position OverviewThe Medical Office Manager will be responsible for the overall success of the clinic, ensuring smooth daily operations, exceptional patient experiences, and strong team performance. This role requires a leader who can manage staff, optimize workflows, and step into clinical duties when needed.Key Responsibilities Office Leadership &amp; Operations<ul><li>Oversee daily clinic operations, staffing, and scheduling</li><li>Ensure a high-end, concierge-level patient experience at all times</li><li>Monitor office performance, patient flow, and efficiency</li><li>Maintain compliance with healthcare regulations and company protocols</li><li>Manage inventory, supplies, and vendor relationships</li></ul>Team Management<ul><li>Lead, train, and support front desk and clinical staff</li><li>Foster a positive, accountable, and performance-driven culture</li><li>Coordinate onboarding and ongoing staff development</li><li>Serve as the primary point of contact for operational issues</li></ul>Patient Care &amp; Clinical Support<ul><li>Assist providers with examinations and in-office procedures</li><li>Prepare patients for treatments and ensure comfort throughout visits</li><li>Take vitals, document medical histories, and support clinical workflows</li><li>Step in as a Medical Assistant when needed to support operations</li></ul>Front Desk &amp; Administrative Oversight<ul><li>Oversee patient scheduling, check-in/check-out processes</li><li>Ensure accurate and compliant use of EHR systems</li><li>Handle escalated patient concerns with professionalism and urgency</li><li>Support revenue cycle processes and overall office organization</li></ul>Laboratory &amp; Compliance<ul><li>Oversee lab operations, specimen collection, and inventory</li><li>Ensure cleanliness, safety, and regulatory compliance standards</li><li>Maintain proper documentation and reporting protocols</li></ul>Qualifications<ul><li>Certified Medical Assistant (CMA) or equivalent experience required</li><li>Prior experience as a Medical Office Manager or Clinic Lead strongly preferred</li><li>Minimum 2+ years in a medical office or clinical setting</li><li>Strong leadership, organizational, and problem-solving skills</li><li>Experience with EHR systems and front office operations</li><li>Excellent communication and patient engagement skills</li><li>Ability to thrive in a fast-paced, high-performance environment</li><li>Experience in hormone therapy, wellness, or concierge medicine is a plus</li></ul>What We Offer<ul><li>Competitive salary + performance-based incentives</li><li>Growth opportunities within a rapidly expanding medical organization</li><li>A high-end, patient-focused work environment</li><li>Monday&ndash;Friday schedule (8:00 AM &ndash; 5:00 PM)</li><li>The opportunity to be a key leader in launching and growing a new clinic</li></ul>Join the VidaVital TeamIf you are a leader who can manage operations while delivering exceptional patient care, we want to hear from you.Join VidaVital Medical in Brookfield, WI and be part of a team redefining modern healthcare through innovation, precision, and personalized care.Pay: $24.09 - $30.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Medical Office Administrator

Beacon Health System

<div><div>Reports to the Director/ Practice Manager of the respective site within BMG. In collaboration with the Director/Practice Manager, is responsible for the effective coordination of all daily operational support functions of the assigned facility and performs duties necessary to maintain a smooth functioning and efficient physician office. Responds to daily operational issues when the Director/Practice Manager is absent or unavailable.
<h3 class="jobSectionHeader">MISSION, VALUES and SERVICE GOALS</h3>
<ul><li>MISSION: We deliver outstanding care, inspire health, and connect with heart.</li>
<li>VALUES: Trust. Respect. Integrity. Compassion.</li>
<li>SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.</li></ul> 

Assists in the overall operational staffing support functions of the assigned facility by:
<ul><li>Maintaining overall responsibility for scheduling of the staff in order to provide adequate coverage for clerical and other support staff.</li>
<li>Supervising the clerical staff, coordinating patient care, supervising and coordinating the training for all personnel.</li>
<li>Participating in the compilation of information for employee performance appraisals; also assisting with employee relation matters, such as corrective actions and disciplinary actions.</li>
<li>Assisting the Director/Practice Manager with interviewing prospective new employees, mid-level providers and physicians; also providing a comprehensive orientation for new employees, mid-level providers and physicians.</li>
<li>In collaboration with the Director/Practice Manager, developing training and education for the staff, mid-level providers, and physicians; also utilizing other sources.</li>
<li>Maintaining smooth daily operations in the various clerical pods and clerical support activities; also maintaining public relations.</li>
<li>Conducting regular unit meetings to keep employees informed of directives, policies and procedures.</li>
<li>Being responsible for the hiring/selection and (if necessary) termination of employees, under the supervision of the Director/Practice Manager. Also evaluating the performance of the staff (being directly supervised) and recommending, preparing and administering disciplinary actions as needed.</li>
</ul>
Assists with maintaining a smooth-functioning and efficient physician office by:
<ul><li>Assisting with the development of patient billings, medical records and office activities and monitoring fees and reimbursement.</li>
<li>Participating in the budget process with the Director/Practice Manager; also assisting with the effective management/control of expenses.</li>
<li>Ordering, tracking and maintaining an inventory of supplies.</li>
<li>Assisting with decisions on selecting vendors and purchasing supplies/equipment.</li>
<li>Reviewing charge posting and coding for accuracy.</li>
<li>Ensuring that the practice is accurately capturing all necessary patient data and other information to properly bill and collect practice fees.</li>
<li>Supervising the daily deposits in order to ensure accuracy and timeliness.</li>
<li>Working closely with the Director/Practice Manager on the accounts payable processes.</li>
<li>Handling all mail and correspondence.</li>
<li>Assisting with the identification of maintenance and repair matters (i.e., pertaining to the building and grounds.</li>
<li>Assisting in monitoring the telephone system.</li>
</ul>
Providing seamless operation of the physician office in order to promote ongoing effective customer service by:
<ul><li>Collaborating with the Director/Practice Manager on marketing and advertisements for the site.</li>
<li>Responding immediately to patient concerns and /or complaints; also ensuring that patients are treated in a friendly and highly-effective manner.</li>
<li>Performing follow-up and ensuring the timely resolution of customer service matters, while seeking assistance from the Director/Practice Manager as necessary.</li>
<li>Keeping the Director/Practice Manager apprized of all issues which have the potential for a disruption of service.</li>
<li>Working collaboratively with the Director/Practice Manager to address Physician issues.</li>
<li>Serving as the communication resource (e.g., disseminating, explaining and interpreting policies/procedures and regulations), especially in the absence of the Director/Practice Manager.</li>
</ul>
Plays a key role in the development and maintenance of the physician office's information systems by:
<ul><li>Making changes in the Physician appointment scheduling template as necessary.</li>
<li>Assisting in the development of plans for hardware and software needs.</li>
<li>Facilitating the timely implementation, education and training of information system changes (e.g. implementation of an employee medical record (EMR) appointment reminder function and lab results communication module).</li>
</ul>
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
<ul><li>Apprizing the Director/Practice Manager, in a timely manner, of unusual situations requiring additional assistance or support.</li>
<li>Participating in continuous quality improvement by identifying areas of opportunity and the initiating the necessary actions.</li>
<li>Maintaining records, reports and files as required by established policies and procedures.</li>
<li>Completing other job-related assignments and special projects as directed.</li>
</ul><h3 class="jobSectionHeader">ORGANIZATIONAL RESPONSIBILITIES</h3>
Associate complies with the following organizational requirements:
<ul><li>Attends and participates in department meetings and is accountable for all information shared.</li>
<li>Completes mandatory education, annual competencies and department specific education within established timeframes.</li>
<li>Completes annual employee health requirements within established timeframes.</li>
<li>Maintains license/certification, registration in good standing throughout fiscal year.</li>
<li>Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.</li>
<li>Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.</li>
<li>Adheres to regulatory agency requirements, survey process and compliance.</li>
<li>Complies with established organization and department policies.</li>
<li>Available to work overtime in addition to working additional or other shifts and schedules when required.</li></ul> 
 
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
<ul><li>Leverage innovation everywhere.</li>
<li>Cultivate human talent.</li>
<li>Embrace performance improvement.</li>
<li>Build greatness through accountability.</li>
<li>Use information to improve and advance.</li>
<li>Communicate clearly and continuously.</li></ul> 

Education and Experience
<ul><li>The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma is required; a Bachelor's degree is preferred. A minimum of three years of related healthcare experience is required, and three years of management or supervisory experience is also required. Proficiency with coding systems such as ICD-9-CD, CPT-4 (HCPCS) was attained, is required.</li>
</ul>
Knowledge &amp; Skills
<ul><li>Requires a working knowledge of general medical office methods, practices and procedures and medical record file systems.</li>
<li>Requires a working knowledge of third-party reimbursement procedures and requirements, including Medicare/Medicaid and commercial insurance carriers.</li>
<li>Requires a working knowledge of medical terminology, anatomy and physiology and the ability to utilize established and specialized technical coding processes.</li>
<li>Demonstrates proficiency in basic computer skills (i.e., data entry, word processing and spreadsheets). A basic understanding of database applications is desired.</li>
<li>Requires solid office/secretarial skills, including the ability to operate standard office equipment as required by the needs of the office.</li>
<li>Demonstrates the strong leadership skills necessary to gain the cooperation and support from the staff and Physicians.</li>
<li>Requires the organization and analytical skills necessary to analyze situations/problems and provide timely resolution and work effectively with day-to-day problems.</li>
<li>Demonstrates the interpersonal and communication skills (both verbal and written) necessary to deal effectively with a diverse group of people and provide clear and effective explanations.</li>
<li>Demonstrates a strong interest in the ongoing development of one's leadership skills and also the desire to participate in management development activities.</li>
</ul>
Working Conditions
<ul><li>Works in a medical office environment.</li>
</ul>
Physical Demands
<ul><li>Requires the physical ability and stamina to perform the essential functions of the position.</li></ul> 


</div> 
Location: Beacon Health System &middot; Psychiatric Physician 
Schedule: Full-time, Day, 08:00-4:30pm</div>

Supv Office (BMG)

Search 10000+ Medical office manager jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 medical office manager jobs Near Me

Medical Office Manager

Medical Office Manager

Aesthetic Medical Office Manager

Experienced Medical Office Manager - Pediatrics

Medical/dental office manager

Medical Office Administrator

Supv Office (BMG)