member service specialist

Summit Federal Credit Union

<div><p>STATUS: <b>Full time</b> / Non-Exempt
</p><p>REPORTS TO: Branch Manager</p><p>
LOCATION: <b>Syracuse Region, Seneca Falls, and Cortland</b>
</p><p>HOURS: 37.50 hours per week</p><p>
COMPENSATION: The starting hourly wage for this position is expected to be around $22.00-23.00** per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law.
</p><p>SCHEDULE: Monday 8:30 &ndash; 4:30 / Tuesday 8:30 &ndash; 4:30 / Wednesday 9:30 &ndash; 4:30 / Thursday 8:30 &ndash; 5:30 / Friday 8:30 &ndash; 6:30 / Saturday 8:30 &ndash; 1:30</p><ul><li><i>Schedule may vary based on business needs. Must be available to work 2-3 Saturdays per month.</i></li></ul><p><i>
**This position is a floating role that travels 45-minutes between our branches. In addition to compensation, we compensate for mileage when traveling the 45-minute distance.</i></p><p>
Position Overview</p><p>
The primary function of the <b>Floating Member Service Specialist (MSS)</b> is to uncover members&rsquo; needs and make appropriate and timely suggestions of products and services to members. This is performed in person, as well as over the telephone. It is essential that the Floating Member Service Specialist provides members with accurate information, regarding the credit union&rsquo;s products and services, and responds to any questions, concerns, or complaints, in an effective and professional manner. The Floating Member Service Specialist will be assigned to various branch locations, throughout the Buffalo region.</p><p>
Essential Functions</p><p>
Member Service Desk:</p><ul><li> Promote and cross-sell credit union products and services that best suit our members&rsquo; needs.</li><li> Meet sales goals as determined by management.</li><li> Initiate contact with members to discuss unaddressed needs.</li><li> Ask for business referrals from satisfied members.</li><li> Display excellent interpersonal and telephone skills, with the ability to interact professionally and effectively with members face to face, and over the telephone.</li><li> Process member transaction requests accurately and efficiently. Transactions at the member service desk include, but are not limited to, loan closing, new account/product opening, certificates, renewals, etc.</li><li> Responsible for balancing daily work.</li><li> Build in next steps with members to address future needs.</li><li> Research and resolve member questions, problems, and complaints by either telephone, written correspondence or in person.</li><li> Adhere to credit union and departmental policies and procedures.</li><li> Update and document information learned about members on the system.</li></ul><p>
Teller Station:</p><ul><li> Accurately process transactions.</li><li> Adhere to credit union policies and branch/departmental procedures.</li><li> Make appropriate and timely suggestions about products and services to members.</li><li> Make effective referrals to other specialists when appropriate.</li></ul><p>
Other</p><ul><li> Update and document information learned about members on the system.</li><li> Prepare workstation at the beginning of each day and ensure proper inventory of supplies throughout the day.</li><li> Assist in various duties upon management&rsquo;s request.</li><li> Participate in special projects as assigned by management.</li><li> Work overtime when requested by management.</li></ul><p>
Qualifications</p><p>
Education/Experience: An equivalent combination of the following:</p><ul><li> High School Diploma/Equivalency required.</li><li> Minimum one-two years&rsquo; prior Teller experience.</li></ul><p>
Skills</p><ul><li> Strong math and keyboarding skills.</li><li> Effective communication skills, including listening skills, to build relationships and member loyalty.</li><li> Excellent interpersonal skills to create positive member experience.</li><li> Ability to cross-sell products and services.</li><li> Strong attention to detail and excellent organizational skills.</li></ul><p>
Working Environment</p><ul><li> Must be able to sit and or stand for an extended period of time in a normal office environment.</li><li> Occasional lifting required.</li></ul><p>
Licensure Requirements</p><ul><li> In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute&rsquo;s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting.</li></ul><p></p><p><i><br>
EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.</i></p><p><i>
Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines.</i></p><ul><li><i>Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</i></li></ul></div><p></p>

Floating Member Service Specialist (Full Time)

Black pearl

The Role
<br>Our client, a leading cultural organization, is seeking a dedicated and dynamic Memberships Specialist to join their team. This role is central to cultivating strong member relationships, enhancing engagement, and delivering exclusive, high-quality experiences. The successful candidate will work closely with leadership and partners to design, implement, and grow innovative membership programs that connect communities with culture in meaningful ways. Key Responsibilities · Develop and maintain strong, personalized relationships with members across different tiers. · Act as the main point of contact for high-level members, ensuring exceptional service and support. · Collaborate with leadership and external partners to identify and attract potential members. · Design and implement tailored membership benefits, experiences, and programs. · Evaluate and refine membership offerings based on performance and feedback. · Align engagement strategies with the organization’s wider goals. · Plan and deliver exclusive events for members, managing logistics, vendors, and guest experiences. · Partner with events and marketing teams to ensure high visibility and attendance. · Create customized stewardship plans to deepen member involvement. · Support philanthropic initiatives and patron programs for high-net-worth individuals. · Contribute to annual reports and impact summaries for stakeholders. · Develop digital and print communications tailored for members. · Manage accurate records in the CRM system, analyzing data to identify trends. · Prepare regular reports on membership metrics to guide strategy.
<br><br>
Requirements
<br><ul>
<li>Bachelor’s degree in Marketing, Communications, Business Administration, Arts Administration, or related field. · 3–5 years of experience in membership management, relationship management, or development, ideally in arts, culture, or non-profit sectors. · Proficiency in CRM systems and Microsoft Office Suite; PMP certification is a plus. · Strong project management and event execution skills, especially for high-profile gatherings. · Excellent interpersonal and communication skills, with the ability to engage with HNWI. · High emotional intelligence, discretion, and professionalism. · Passion for arts and culture, with a drive to deliver exceptional member experiences. · Arabic would be a plus.</li>
</ul>
About the company
<br>About Us Helping professionals grow. Supporting businesses thrive. Black Pearl is a HR consultancy and recruitment firm based in the UAE. We connect skilled professionals with leading organizations across the Gulf region, offering a personalized and thoughtful approach to hiring. Our team specializes in recruiting for roles across key industries, including but not limited to: - Healthcare and Life Sciences - Engineering and Construction - Technology and Digital - Finance and Accounting - Hospitality and Retail - Government and Emiratization Whether youre searching for your next opportunity or looking to hire, we work closely with you to understand your goals and find the right fit.

Memberships Specialist

Planet Fitness

<div><p>**Job Title: Member Service Representative**</p>
<p>
**Job Description:**</p>
<p>
We are seeking a dedicated and customer-focused Member Service Representative to join our team. As a Member Service Representative, you will play a crucial role in providing top-notch service and support to our valuable members. Your exceptional communication skills and commitment to customer satisfaction will help ensure a positive and seamless experience for every member interaction.</p>
<p>
**Key Responsibilities:**</p>
<ul><li>Respond promptly and professionally to member inquiries via phone, email, and in-person, providing accurate information and assistance with a friendly demeanor.</li><li>Resolve member issues and concerns efficiently, escalating complex problems to the appropriate department when necessary.</li><li>Process memberships, renewals, cancellations, and provide assistance with any related procedures.</li><li>Update member accounts and records accurately in the database, ensuring all information is current and complete.</li><li>Educate members about the organization&rsquo;s products, services, and benefits to maximize their experience and satisfaction.</li><li>Participate actively in team meetings and training sessions to stay updated on company policies and service procedures.</li><li>Contribute to the achievement of departmental and organizational goals by meeting or exceeding individual performance metrics.</li><li>Maintain confidentiality and security of member information at all times.</li></ul>
<p>
**Qualifications:**</p>
<ul><li>High school diploma or equivalent; additional education or certifications in customer service is a plus.</li><li>Proven experience in a customer service role or similar position.</li><li>Strong interpersonal and communication skills, with a passion for providing excellent service.</li><li>Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Proficiency in using computer systems, databases, and MS Office applications.</li><li>Positive attitude, professional demeanor, and a team-oriented mindset.</li><li>Flexibility to work varying shifts, including some evenings and weekends as needed.</li></ul>
<p>
**What We Offer:**</p>
<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and development within the company.</li><li>A supportive and inclusive work environment that values diversity.</li><li>Employee recognition and reward programs.</li></ul>
<p>
Join our team and make a difference by delivering exceptional service to our valued members. If you are a motivated individual with a passion for helping others, we want to hear from you! Apply today to become a Member Service Representative and embark on a rewarding career with us.</p></div>

Member Service Representative

<div><p>Job Title:** Overnight Member Service Representative</p>
<p>
**Location:** Weslaco, Tx</p>
<p>
**Company:** Planet Fitness</p>
<p>
**Job Type:** Full-Time/Part-Time</p>
<p>
**Job Summary:**We are seeking a dedicated and enthusiastic Overnight Member Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to our members during overnight hours. You will assist with inquiries, resolve issues, and support our members in a professional and friendly manner.</p>
<p>
**Key Responsibilities:**</p>
<p>
- Respond to member inquiries via phone, email, and chat, providing accurate information and support.- Assist members with account-related questions, transactions, and issue resolution.- Process member requests, including new memberships, cancellations, and updates to member information.- Handle transactions efficiently while maintaining a high level of accuracy and confidentiality.- Collaborate with other departments to resolve complex issues and enhance the overall member experience.- Maintain records of member interactions, transactions, comments, and complaints using our customer relationship management system.- Uphold company policies and procedures while demonstrating a commitment to customer satisfaction.- Monitor account activity for potential fraud and report suspicious activities to the appropriate management.- Provide feedback and suggestions to improve service delivery and team performance.- Participate in training and professional development sessions to stay updated on product and service offerings.</p>
<p>
**Qualifications:**</p>
<p>
- High school diploma or equivalent- Previous experience in customer service or a similar role, preferably within the financial or membership services industry.- Excellent communication skills, both verbal and written.- Strong problem-solving skills and the ability to think critically under pressure.- Proficient in using computer systems, databases, and customer relationship management software.- Ability to navigate challenging customer interactions with empathy and professionalism.- Flexibility to work overnight shifts, including weekends and holidays.</p>
<ul><li>Must be 18 years of age or older.</li></ul>
<p>
**Benefits:**</p>
<p>
- Competitive salary and performance-based bonuses.- Health, dental, and vision insurance options.- Opportunities for professional development and growth.</p>
<p>
**How to Apply:**If you are passionate about providing outstanding member service and thrive in a fast-paced environment, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications through indeed.com</p>
<p>
**Planet Fitness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**</p></div>

Overnight Member Service Representative

United States Senate Federal Credit Union

<div><b>Job Description:</b><br>
<br>
Shift: Mon,Tue,Wed,Thu,Fri<p></p><p><b><br>
Mission:
</b></p><p>In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution.
</p><p><b>Culture Competencies: S.T.R.I.V.E</b></p><ul><li>
Maintains our members' and employees' trust by safeguarding their financial data and information.</li><li>
Values and respects everyone's abilities, opinions and feedback to achieve trust, safety, and well-being in a friendly, welcoming and cooperative environment. Actively devoted to our motto of 'better together'.</li><li>
Is honest, professional, authentic, and genuine in creating relationships that are uncompromising and true to ethical principles.</li><li>
Generates new ideas, supports change, provides new efficient solutions and solves problems creatively while balancing risk.</li></ul><p><b>
General Summary</b></p><p>
The primary purpose of this position is to assist USSFCU in living out our cultural values of relationship and service focused as we create and maintain authentic and genuine relationships with members and employees. Under general supervision, but in accordance with established policies and procedures, provides quality service to all members via the call center channel with a positive and helpful demeanor. The MSR I determines member needs, promotes and refers the appropriate products and services. Opens new accounts and shares while building rapport with the member as a trusted financial partner in order to build the member relationship. Assists members in identifying account issues and provides resolution. Works with the Call Center Team to achieve and exceed prescribed sales and service goals.
</p><p></p><p><b>Major Duties &amp; Responsibilities</b></p><ul><li>
Represents the Credit Union in a courteous, engaging, professional manner and provides excellent member service to both members and internal teammates. Is efficient, results driven, and accurate. Understands the impact of their behavior and performance on the credit union, the members, potential members and teammates.</li><li>
Able to navigate through multiple computer applications and screens, while simultaneously engaging with members either in person or by phone. Utilizes other channels such as email or chat to communicate with members. Performs file maintenance and processes changes on member accounts, to include but not limited to, address changes and name modifications. Able to problem solve and find solutions.</li><li>
Conducts consultative interviews and actively listens in order to assess member's financial needs. Identifies products and services appropriate to the members' situation. Opens new accounts accurately and promptly.</li><li>
Is accountable to ensure that any exceptions and errors are minimal. All exceptions and errors promptly addressed and corrected.</li><li>
Provides accurate information as they assist members with all general inquiries regarding accounts, products and services. As appropriate, advises members of regulations applicable to these policies and procedures.</li><li>
Processes member electronic transaction requests such as share to loan payment transfers, check orders, etc. Responds to member inquiries regarding account errors, discrepancies or other concerns. Provides solutions for the immediate situation as well as to help prevent possible recurrence of the same issue.</li><li>
Actively engages and participates in training, coaching sessions, team meetings, group discussions and motivational/ promotional activities with the organization. Completes assigned training initiatives as required within the prescribed timeframe.</li><li>
Works with other team members and departments to provide assistance and resolution to member inquiries.</li><li>
Works 'Better Together' with other team members to promote teamwork, unity, and consistent operations. Works with the credit union team to meet and exceed departmental and organizational goals as well as any assigned individual goals. Is results driven, possesses a high sense of urgency and is self-motivated to succeed. Able to multitask, requiring good organizational skills.</li><li>
Complies with all applicable Rules, Regulations and Statutes of the NCUA and other appropriate governing bodies to include but not limited to: the Credit Union Bylaws, Credit Union Code of Conduct, Credit Union Employee Guidebook, Bank Secrecy/Anti-Money Laundering Act, Fair Housing Act, Fair Lending Act, and Fair Credit Reporting Act.</li><li>
Ability to perform duties defined in Credit Union Security Program and Disaster Recovery Plans.
</li></ul><p>Non-essential Duties &amp; Responsibilities
</p><ul><li>Performs other duties as assigned.</li></ul><br>
<b>
Experience and Skills:</b><p></p><p><b>
Education and Experience: </b>Bachelor's degree or High school diploma/equivalent and 1-year general work experience in a call center or customer service-based environment. Knowledge of consumer lending, or new account opening in a financial setting are preferred, but not required.
</p><p><b>Skills: </b>Knowledge of PC applications including word and excel are required. Good organizational skills, the ability to multi-task and attention to detail are required.
</p><p><b>Communication:</b> Requires excellent interpersonal skills, the ability to communicate through multiple channels and the ability to listen to member needs and to advise appropriate Credit Union products and services.
</p><p><b>Location</b>: Remote opportunities in the following states ONLY: MD &amp; DC (Minimum $47,772.01 - $71,658.01), VA, CT, NC, SC, LA, TX, FL; Chicago, IL ($43,088.48 - $64,632.71); Somerville, MA ($45,898.59 - $68,847.89).
</p><p><b>Supervisory: </b>None Required.
</p><p><b>Time in Service:</b> None Required.
</p><p><b>Benefits:</b> Health Insurance including Medical, Dental, Prescription, Vision, 401(k) Retirement Plan, Incentive bonus, 12 Holidays, 15 Vacation days, 9.75 Sick days, Flexible Spending Account, Life Insurance, Free parking or Metro Smart Benefits and Tuition reimbursement.
</p><p></p><p>Equal Opportunity Employer/Veterans/Disabled
</p><p>An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.<br>
</p><p><br>
From: United States Senate Federal Credit Union</p></div>

Member Service Representative - Contact Center

Barry Callebaut

<div><div><div><div><div><p>Customer Service Specialist ME
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Dubai, AE, 392407
</div></div></div></div><div></div><div><div><p>At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world&rsquo;s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!</p>
</div></div><div><div><div><div><div><b>About The Role</b></div>
<div>
We are seeking a qualified candidate to join our company as the Customer Service Specialist ME, based in Dubai. This role will be responsible for managing customer orders and supporting continuous improvement initiatives within the Regional Supply Chain team. Reporting to the Customer and Supply Chain Manager MEA, the Customer Service Specialist will act as a key contact for all order-related matters, ensuring timely and accurate processing of customer orders and enhancing the overall customer experience.</div><br>
<div></div>
<div>
The successful candidate will collaborate with internal stakeholders, such as logistics, sales, and supply chain teams, to resolve order issues and contribute to the continuous improvement of customer service processes. This role also involves maintaining accurate order documentation, handling customer inquiries, and proactively identifying opportunities to optimize processes and improve service levels.</div><div><br>
</div>
<div><b>Key Responsibilities Include:</b></div>
<ul><li>Manage customer orders from receipt to delivery, ensuring accuracy and compliance with company policies.</li>
<li>Act as the primary contact for customer inquiries regarding order status, delivery schedules, and product availability.</li>
<li>Resolve order-related issues by coordinating with internal teams to ensure customer satisfaction.</li>
<li>Maintain and update order management systems (SAP/Salesforce) with current information and customer records.</li>
<li>Monitor and analyze key performance metrics to identify trends and improvement opportunities.</li>
<li>Collaborate with cross-functional teams to drive process optimization and enhance the overall customer experience.</li>
<li>Organize and maintain process documentation to support continuous improvement efforts within the customer service team.</li>
<li>Ensure compliance with service level agreements (SLAs) and contribute to achieving performance targets.</li>
</ul>
<div></div><div><b>About You:</b></div>
<ul><li>Bachelor&rsquo;s Degree in Supply Chain Management, Business Administration, or a related field.</li>
<li>5+ years of experience in customer service or order management, preferably within the manufacturing or supply chain industry.</li>
<li>Proficient in order management systems (SAP) and Microsoft Office tools, with knowledge of Business Intelligence tools (Power BI) being a plus.</li>
<li>Strong analytical skills and attention to detail, with the ability to identify and resolve process issues.</li>
<li>Excellent verbal and written communication skills in English, French or Arabic are a strong plus.</li>
<li>A proactive and customer-focused approach, with the ability to work through challenging situations while maintaining professionalism.</li>
<li>Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Ability to work independently and collaborate effectively with cross-functional teams.</li>
</ul>
</div></div></div></div><div><div><p>At Barry Callebaut, we are committed to Diversity &amp; Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we&rsquo;ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. <b>#oneBC - Diverse People, Sustainable Growth.</b></p>
<p>If you want to learn more about Barry Callebaut, please find further information here.</p>
<p>Were you missing anything in this job ad? Please share your feedback with us by clicking here.</p></div></div></div><p></p>

Customer Service Specialist ME

Premera Blue Cross

<div><div>Workforce Classification:</div>
Telecommuter<div></div><div><br>
Join Our Team: Do Meaningful Work and Improve People&rsquo;s Lives</div><div>
Our purpose, to improve customers&rsquo; lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.</div><div></div><div>
To better serve our customers, we are fostering a culture that emphasizes employee growth, collaborative innovation, and inspired leadership. We are dedicated to creating an environment where employees can excel and where top talent is attracted, retained, and thrives. As a testament to these efforts, Premera has been recognized on the <div>2025 America's Dream Employers</div> list. Newsweek honored Premera as one of <div>America's Greatest Workplaces</div>, <div>America's Greatest Workplaces for Inclusion</div>, and <div>America's Greatest Workplaces For Mental Well-Being</div>, Forbes ranked Premera among <div>America&rsquo;s Best Midsize Employers</div> for the fourth time.</div><div></div><div>
Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: <div>https://healthsource.premera.com/</div>.</div><div></div><div>
As a Member Contract Specialist III, you will be responsible for the development and distribution of custom member and employer contract documents. You will handle contract documents for all product types including fully insured, self-funded, medical, dental, personal funding, and national. You will create and submit regulatory filings for custom contract documents and establish/maintain the group's legal file.</div><div><br>
What you'll do:</div><ul><li>
Develop and distribute assigned complex new and renewing custom member and employer contract documents using appropriate tools and systems.</li><li>
Complete a detailed analysis of incoming requests to ensure correct documents are issued.</li><li>
Ensure that all completed documents comply with federal and state statutes and regulations as well as Premera guidelines.</li><li>
Research and respond to all general and group-specific contract issues and questions.</li><li>
Participate in cross-departmental implementation meetings for assigned groups.</li><li>
Create and submit regulatory filings for custom contract documents.</li><li>
Develop and maintain a strong positive working relationship with partner departments.</li><li>
Work with outside clients including Producers and Group Benefit Administrators as needed.</li><li>
Update standard operating procedures as needed.</li><li>
Provide feedback and training to partner departments in issues relating to contracting.</li><li>
Create legal files and ensure appropriate documents are included.</li><li>
Support the posting of contract documents to secure company portals for assigned groups.</li><li>
Develop custom language to support customer service quoting and other customer-facing processes.</li></ul><div><br>
What you'll bring:</div><ul><li>
High school diploma or GED (Required)</li><li>
Five (5) years combined experience in a customer service/public contact role or other similar role with experience in health plan document writing and interpretation (Required)</li></ul><div></div><div>
Additional preferred skills/experiences include:</div><ul><li>
Familiarity with BQTs and/or SBCs is a plus</li><li>
Exposure to Kaizen/Lean methods and a strong attention to detail.</li><li>
Ability to adapt to change quickly and strong problem-solving skills</li><li>
Demonstrated passion for the customer</li><li>
Excellent verbal and written communication skills and experience working across groups/departments</li><li>
Ironclad experience</li></ul><div></div><div>
Premera total rewards</div><div>
Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:</div><ul><li><div>
Medical, vision, and dental coverage with low employee premiums.</div></li><li><div>
Voluntary benefit offerings, including pet insurance for paw parents.</div></li><li><div>
Life and disability insurance.</div></li><li><div>
Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.</div></li><li><div>
Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.</div></li><li><div>
Generous paid time off to reenergize.</div></li><li><div>
Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.</div></li><li><div>
Employee recognition program to celebrate anniversaries, team accomplishments, and more.</div></li></ul><div></div><div>
For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.</div><ul><li><div>
Commuter perks make your trip to work less impactful on the environment and your wallet.</div></li><li><div>
Free convenient on-site parking.</div></li><li><div>
Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.</div></li><li><div>
Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.</div></li><li><div>
Our complementary fitness &amp; well-being center offers both in-person and virtual workouts and nutritional counseling.</div></li><li><div>
Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.</div></li></ul><div></div><div>
Equal employment opportunity/affirmative action:</div><div>
Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.</div><div></div><div>
If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.</div><div></div><div>
Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin<i>.</i></div><div></div><div>
The pay for this role will vary based on a range of factors including, but not limited to, a candidate&rsquo;s geographic location, market conditions, and specific skills and experience.</div><div></div><div>
The salary range for this role is posted below; we generally target up to and around the midpoint of the range.</div><div></div><div>
National Salary Range:</div>
$51,000.00 - $76,500.00<div></div><div>
National Plus Salary Range:</div>
$58,100.00 - $87,200.00<div></div><ul><li><i>National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska</i><i>.</i></li></ul><div></div><div>
We&rsquo;re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We&rsquo;re committed to creating an environment where all employees are celebrated for their unique skills and contributions.</div></div>

Member Contract Specialist III

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