monitoring manager

Lloyds Technology Centre

<div></div><div><div>End Date</div>
Saturday 29 November 2025<div></div><div><div>
We Support Flexible Working &ndash; Click here for more information on flexible working options</div></div><div></div><div>
Flexible Working Options</div>
Hybrid Working<div></div><div>
Job Description Summary</div>
Work for Lloyds Technology Centre who are part of Lloyds Banking Group, the UK's largest digital bank, where you&rsquo;ll make a genuine difference, be able to develop yourself and be part of a culture where everyone's contribution is recognised.<br>
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Opportunity to be a part of a mission; shaping finance as a force for good - Lloyds Banking Group&rsquo;s mission is to create a sustainable and inclusive future for people and businesses, shaping finance as a force for good. We, at Lloyds Technology Centre, play a key part in delivering this*. We are also guided by our values in shaping the way we work and how we make decisions. This creates an environment where colleagues love to work and can make a positive impact.<br>
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Range of exclusive benefits and rewards - We value your contributions and will ensure that your total reward experience reflects the expertise you bring and impact you create. We also strive to provide a holistic proposition that meets your wellbeing needs. Our total reward practices help us create an ecosystem where you can thrive, ensuring your essential needs are met so you can focus on your personal growth and future success.<br>
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Career elevating opportunities - At Lloyds Technology Centre, you will be empowered to take charge of your career journey through personalized career mentorship from experienced mentors, leadership development programs, and stretch assignments. You will be able to access opportunities for continuous learning and exposure to new experiences through job shadowing and cross-functional collaboration on projects.<br>
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Future skill building opportunities &ndash; Being part of Lloyds Banking Group, who are known for their market leading practices in learning and development, Lloyds Technology Centre is committed to help you achieve your personal and professional aspirations. You will have access to role specific learning pathways &amp; training, targeted accelerated development programs and professional certifications &amp; qualifications.<br>
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Inclusive and diverse workplace - At Lloyds Technology Centre, you will be part of an inclusive workplace where everyone feels valued, respected, and empowered. We embrace and celebrate diversity at every level of our workforce, valuing and respecting you for your unique identity.<div></div><div>
Job Description</div><div><div><div>
Job Description Summary</div></div><div><div>
Insurance, Pensions &amp; Investments (IP&amp;I) is on a journey of disrupting the Insurance and Pensions market through creating new digital and market leading propositions. Our business needs to change to ensure we remain relevant for our customers today and tomorrow in an increasingly competitive, volatile and digitally led environment.</div></div><div><div>
Do you want to play a huge role within this change and transformation? Do you want to help build a function that will provide a First-Class Controls service to accelerate transformation safely? Does ensuring our business is well-controlled through building high quality control insight reporting/MI sound like the role for you?</div></div><div><div>
If so, then this role is a great opportunity to be at the heart of supporting IP&amp;I&rsquo;s transformation; where you&rsquo;ll have the opportunity to truly transform the way we approach Controls management in LBG!</div></div><div><div><br>
<br>
Job Description</div></div><div></div><div><div><br>
Key Details</div></div></div><div></div><div><div><div><br>
HOURS: Full-time</div></div><div><div>
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in the office. Although the role will generally work to IST, the nature of the services provided to IP&amp;I means that the successful candidate may be required to work outside of IST on occasion.</div></div><div></div><div><div><br>
About this Opportunity</div></div><div><div>
The role will be critical in building a modern data/technology led approach to assist our business areas to proactively monitor and assure their control environment and enable proactive self-identification of potential control issues.</div></div><div><div>
The roles in the team will be responsible for building control insights through high quality reporting and MI solutions. This will include the building and maintenance of a range of PowerBI solutions to visualise data from the Risk OpenPages system and other sources of control information, with a focus on finding actionable insights to improve the control environment. This will involve working closely with IP&amp;I&rsquo;s onshore Controls Office and the broader IP&amp;I business to provide the necessary and required MI/actionable insight required.</div></div><div><div>
We are looking for individuals who can be innovative, technologically adept and able to build high-quality control reporting/MI with actionable insights.</div></div><div></div><div><div><br>
What you'll be doing!</div></div><div><ul><li><div>
Part of a high performing Control Testing, Monitoring &amp; Reporting/MI team to drive excellence in providing a Control Service to IP&amp;I.</div></li></ul></div><div><ul><li><div>
Work with risk and control owner teams to help deliver against aligned customer, business and strategic outcomes.</div></li></ul></div><div><ul><li><div>
Reporting on control environment effectiveness utilising data from the LBG Risk OpenPages system and other sources of control information.</div></li></ul></div><div><ul><li><div>
Assists the development of the first line control management centre of excellence that supports safe growth and enables high quality customer service.</div></li></ul></div><div><ul><li><div>
Supports the implementation of the control strategy and support with reporting/MI to report on progress against this strategy.</div></li></ul></div><div><ul><li><div>
Supports the ongoing development of control tooling solutions to enable the optimisation and automation of the control environment.</div></li></ul></div><div><ul><li><div>
Responsible for the production and maintenance of high-quality reporting and MI solutions (primarily PowerBI or potentially Tableau) to drive actionable insights to improve the control environment.</div></li></ul></div><div><ul><li><div>
On occasion, you may be asked to support other Controls Office services that LTC provide to IP&amp;I based on business demand</div></li></ul></div><div></div><div><div><br>
What you'll need</div></div></div><div><div><ul><li><div>
Good understanding of controls and their practical implementation across relevant financial services disciplines and risk types.</div></li></ul></div><div><ul><li><div>
Knowledge and experience of the approaches taken to manage non-financial/financial risk and a good technical understanding of business processes.</div></li></ul></div><div><ul><li><div>
Good technical understanding with the ability to build a proactive data and technology led approach to control reporting.</div></li></ul></div><div><ul><li><div>
Good technical understanding of risk and control data and how this is managed in a GRC (Governance, Risk, Compliance) system.</div></li></ul></div><div><ul><li><div>
Good experience and technical understanding of reporting and MI solutions such as PowerBI and Tableau. This also includes knowledge of other Microsoft tools such as PowerApp and PowerAutomate.</div></li></ul></div><div><ul><li><div>
Takes responsibility for growing their skills and capabilities with support from senior colleagues. Coaches team members others in area of expertise to drive an uplift in skills and risk and control culture throughout the organisation.</div></li></ul></div><div><ul><li><div>
Provides input into the development of both short- and medium-term control strategies.</div></li></ul></div><div><ul><li><div>
Uses compelling arguments to gain support and commitment of others through powerful storytelling.</div></li></ul></div><div><ul><li><div>
Makes good and timely decisions that keep the organisation moving forward. For example, ensures that people&rsquo;s decisions comply with policies and standards. Integrates analysis, experience, and other inputs to make effective decisions.</div></li></ul></div><div><ul><li><div>
Builds partnerships and works collaboratively with others to meet shared objectives. For example, encourages colleagues to work together as a team, and make sure they get recognition for doing so.</div></li></ul></div><div></div><div><div><br>
What we&rsquo;re looking for..</div></div><div><ul><li><div>
Risk &amp; Control Management: Strong risk management, governance and compliance knowledge.</div></li></ul></div><div><ul><li><div>
Data and Technology: skills and experience with utilising technology solutions and organisational data to build data led control reporting and MI solutions. This will include knowledge and ability to lead the build of PowerApp and PowerAutomate solutions to drive internal team efficiency.</div></li></ul></div><div><ul><li><div>
Reporting and MI: skills and experience in building and maintaining risk and control MI and reporting products.</div></li></ul></div><div><ul><li><div>
Stakeholder management: excellent interpersonal and presentational skills, both upwards to director level and downwards.</div></li></ul></div><div><div>
About working for Lloyds Technology Centre</div></div><div><div>
Our new technology centre in Hyderabad will be home to highly skilled technology and data specialists who will be driving our transformation and delivering great outcomes for Lloyds Banking Group&rsquo;s customers. Our office is situated in a sought-after location that features easy transport links and excellent facilities, all aimed at enabling you to achieve a great work-life balance.</div></div><div><div>
Working with us means being part of our aspirational and transformative journey of redefining the fintech landscape, while building an organisation that welcomes all. We&rsquo;re committed to providing an exceptional employee experience through our policies, practices, and development opportunities to support you in achieving your potential.</div></div><div><div>
This is a once in a career opportunity to shape your future and help us make our mark in India. Are you ready to help shape your future, as well as ours? Join us and grow with purpose.</div></div></div><div></div><div><div><br>
We&rsquo;d love to hear from you.</div></div><div></div><div><ul><li><br>
<i>Lloyds Technology Centre does not offer financial services in India</i></li></ul></div></div><div></div>

Control Monitoring & Testing Manager

HugoBank

<div>
 The Fraud Monitoring Supervisor oversees end-to-end fraud surveillance operations, ensuring shift-based Fraud 24x7 monitoring, prompt investigation of alerts, and effective management of the Fraudulent Transaction Dispute Handling (FTDH) process. The role ensures regulatory compliance, operational continuity, enforce SOP adherence, and timely escalation of suspicious activities through supervision of on duty analysts and coordination with relevant departments.
 <br/>
 <br/>
 <strong>
  Core Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee fraud monitoring systems and ensure all alerts are investigated promptly
  </li>
  <li>
   Identify suspicious activities, conduct risk analysis, optimise fraud detection rules and machine learning models to balance detection efficiency and customer experience
  </li>
  <li>
   Lead in-depth investigations into suspected or reported fraud trends, gathering digital evidence, transaction records, and customer information
  </li>
  <li>
   Supervise on duty fraud analysts to ensure continuous 24x7 monitoring of digital transactions
  </li>
  <li>
   Monitor transaction queues, assign workload, and manage shift coverage efficiently
  </li>
  <li>
   Report daily statistics, operational issues, and system anomalies to the line Manager
  </li>
  <li>
   Uphold confidentiality, compliance, and operational integrity in all monitoring activities
  </li>
  <li>
   Ensure all alerts are handled within the defined SLA and escalation timelines
  </li>
  <li>
   Maintain detailed shift handover logs, incident reports, and analyst performance records
  </li>
  <li>
   Coordinate with relevant departments for real-time response to suspicious activity
  </li>
  <li>
   FTDH portal inward and outward proper knowledge.
  </li>
  <li>
   Completely manage and be responsible for the FTDH task as per the regulatory requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's or master's degree in a relevant field.
  </li>
  <li>
   Minimum of 2-3 years of experience in a fraud risk management unit, preferably within the banking or financial services industry
  </li>
  <li>
   Proven track record of managing effective fraud risk management units
  </li>
  <li>
   Strong analytical skills and experience with digital fraud detection technologies
  </li>
  <li>
   Excellent leadership abilities and communication skills
  </li>
  <li>
   Ability to thrive in a fast paced environment while balancing multiple tasks/projects simultaneously.
  </li>
  <li>
   Owing projects from start to finish based on imminent fraud behavior
  </li>
 </ul>
</div>


Fraud Monitoring Supervisor

<div><p>The Fraud Monitoring Supervisor oversees end-to-end fraud surveillance operations, ensuring shift-based Fraud 24x7 monitoring, prompt investigation of alerts, and effective management of the Fraudulent Transaction Dispute Handling (FTDH) process. The role ensures regulatory compliance, operational continuity, enforce SOP adherence, and timely escalation of suspicious activities through supervision of on duty analysts and coordination with relevant departments.
</p><p></p><p><b>Core Responsibilities:<br>
</b><br>
</p><ul><li>Oversee fraud monitoring systems and ensure all alerts are investigated promptly.</li>
<li>Identify suspicious activities, conduct risk analysis, optimise fraud detection rules and machine learning models to balance detection efficiency and customer experience.</li>
<li>Lead in-depth investigations into suspected or reported fraud trends, gathering digital evidence, transaction records, and customer information.</li>
<li>Supervise on duty fraud analysts to ensure continuous 24x7 monitoring of digital transactions.</li>
<li>Monitor transaction queues, assign workload, and manage shift coverage efficiently.</li>
<li>Report daily statistics, operational issues, and system anomalies to the line Manager.</li>
<li>Uphold confidentiality, compliance, and operational integrity in all monitoring activities.</li>
<li>Ensure all alerts are handled within the defined SLA and escalation timelines.</li>
<li>Maintain detailed shift handover logs, incident reports, and analyst performance records.</li>
<li>Coordinate with relevant departments for real-time response to suspicious activity.</li>
<li>FTDH portal inward and outward proper knowledge.</li>
<li>Completely manage and be responsible for the FTDH task as per the regulatory requirements.
</li></ul><p><b>Requirements</b></p><p></p><ul>
<li>
Bachelor&rsquo;s or master&rsquo;s degree in a relevant field.
</li><li>Minimum of 2-3 years of experience in a fraud risk management unit, preferably within the banking or financial services industry.</li>
<li>Proven track record of managing effective fraud risk management units.</li>
<li>Strong analytical skills and experience with digital fraud detection technologies.</li>
<li>Excellent leadership abilities and communication skills.</li>
<li>Ability to thrive in a fast paced environment while balancing multiple tasks/projects simultaneously.</li>
<li>Owing projects from start to finish based on imminent fraud behavior.</li></ul></div>

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<br>
<p></p><p><b>Job Description:
</b></p><p>Parsons is looking for an amazingly talented <b>Monitoring and Reporting Section Manager </b>to join our team! In this role you will get to oversee the monitoring and reporting activities for construction projects managed by the Project Management Consultancy (PMC).<br>
</p><p></p><p><b>What You&rsquo;ll Be Doing
</b></p><ul><li>Develop and implement monitoring and reporting frameworks tailored to the specific requirements of the construction project managed by the PMC, ensuring alignment with project objectives, client expectations, and contractual agreements.
</li><li>Collaborate with delivery directors, project managers, engineers, and other stakeholders to define key performance indicators (KPIs) and establish benchmarks for monitoring project progress, schedule adherence, budget performance, quality assurance, and risk management.
</li><li>Design and maintain databases, dashboards, and other tracking tools to capture and organize project data, including schedules, budgets, procurement activities, resource allocations, and stakeholder communications.
</li><li>Conduct regular assessments of project data to identify trends, deviations, and potential risks, and communicate findings to the project team, client, and senior management through comprehensive reports, presentations, and executive summaries.
</li><li>Monitor compliance with project requirements, contractual agreements, and regulatory standards, and ensure that all monitoring and reporting activities adhere to relevant policies, procedures, and industry best practices.
</li><li>Implement proactive measures to address issues identified through monitoring and reporting activities, working collaboratively with the project team to develop and implement corrective actions, mitigation strategies, and performance improvement initiatives.
</li><li>Provide guidance and support to the project team on data collection methodologies, reporting tools, and best practices for monitoring and reporting, fostering a culture of accountability, transparency, and continuous improvement.
</li><li>Stay abreast of industry trends, emerging technologies, and regulatory developments related to construction project management, monitoring, and reporting, and recommend innovative solutions to enhance project efficiency and effectiveness.
</li><li>Participate in project meetings, workshops, and client presentations as required, and contribute to the overall success of construction projects managed by the PMC through active engagement and collaboration with the project team and stakeholders.
</li>Represent the PMC in discussions with the client, contractors, regulatory agencies, and other external stakeholders regarding project monitoring and reporting requirements, performance metrics, and data analytics.<br>
<li>
</li></ul><p></p><p><b>What Required Skills You&rsquo;ll Bring<br>
</b></p><p></p><ul><li>Bachelor's degree in engineering, construction management, project management, or a related field from an accredited top tier international university.
</li><li>Minimum of 18 years of experience in project management, construction monitoring, reporting, or a related field, with a proven track record of success in delivering complex construction projects as part of a PMC or similar organization.
</li><li>Expertise must have been gained from working for Western Internationally reputed firms.
</li><li>Experience of working internationally. KSA or Middle East experience preferred.
</li><li>In-depth knowledge of construction project management principles, methodologies, and best practices, with a strong understanding of project lifecycle phases, processes, and workflows.
</li><li>Proficiency in data analysis and visualization tools such as Microsoft Excel and Power BI. Familiarity with project management software such as Primavera P6 preferred.
</li><li>Experience in Dashboard Reporting, Monthly Report preparation, validation of input data and consolidation of reports from multiple projects.
</li><li>Excellent analytical skills, with the ability to interpret complex project data, identify trends and patterns, and generate actionable insights to inform decision-making.
</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and communicate technical information in a clear and concise manner.
</li><li>Demonstrated leadership abilities, with a track record of building and motivating high-performing teams and driving results in a fast-paced, dynamic environment.
</li><li>Commitment to upholding the highest standards of professionalism, integrity, and quality in all monitoring and reporting activities undertaken on behalf of the PMC
</li></ul><p></p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
<p></p><p>We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
</p><p></p><p>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</p></div>

Monitoring and Reporting Section Manager

Clayton Davies Ltd

<p>We're looking for an experienced <strong>Compliance Monitoring Lead</strong> to join a growing national financial services firm. You'll be responsible for leading the firm's compliance monitoring function - ensuring all business activities meet regulatory expectations while supporting commercial objectives. The role involves designing, delivering, and overseeing a robust compliance monitoring framework, conducting thematic reviews, and providing assurance to senior leadership.</p><p></p><p><strong>Role & Responsibilities:</strong></p><p></p><ul><li>Develop and implement a comprehensive compliance monitoring plan aligned to business and regulatory priorities.</li><li>Carry out in-depth monitoring reviews to assess adherence to FCA and internal policy requirements.</li><li>Provide clear, practical recommendations to address findings and track completion of remedial actions.</li><li>Support strategic initiatives and acquisitions, ensuring compliance oversight is embedded from the outset.</li><li>Prepare high-quality reports and present findings to senior management and relevant committees.</li><li>Maintain strong awareness of evolving regulation and assess their impact on the business.</li><li>Build strong relationships across the business to promote a culture of accountability, transparency, and good governance.</li><li>Act as a trusted adviser to management, offering challenge and guidance on emerging compliance risks.</li></ul><p></p><p><strong>Do you have the following to apply? </strong></p><p></p><ul><li>Extensive experience in a compliance monitoring or oversight role within financial services - ideally in wealth management, investment advice, or the IFA sector.</li><li>Sound knowledge of FCA regulations and a proven ability to interpret and apply them in a practical, business-friendly manner.</li></ul><p>Due to the high volume of applications received we are unable to respond to everyone directly. If you are not contacted within 7 working days, you have unfortunately not been shortlisted.</p><p>Clayton Davies is acting as an employment agency on behalf of our client.</p><img src="https://www.jobg8.com/Tracking.aspx?tmjKrTVbLoogOWPM5i4TkJk1%2fa1kFt4Xr" width="0" height="0" />

Compliance Monitoring Lead

Capitex

Transaction Monitoring Analyst – 12-Month Contract | Sharjah, UAE:
<br><br>
About the Role
<br>We’re seeking an experienced Transaction Monitoring Analyst to join our compliance team in Sharjah on a 12-month fixed-term contract. The successful candidate will play a key role in identifying and investigating unusual or potentially suspicious financial activity to ensure compliance with AML regulations and internal policies.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Conduct daily monitoring and review of transactions flagged by the bank’s AML systems.</li>
<li>Assess alerts to determine whether activity is consistent with the customer’s known profile, identifying potential red flags and patterns of suspicious behaviour.</li>
<li>Conduct detailed investigations on escalated alerts and prepare comprehensive case summaries with clear recommendations.</li>
<li>Escalate suspicious transactions to the MLRO or Compliance team in accordance with established procedures.</li>
<li>Maintain detailed and accurate documentation of all investigations and decisions.</li>
<li>Assist in the preparation of Suspicious Activity Reports (SARs) when required.</li>
<li>Liaise with internal stakeholders, including Relationship Managers and Compliance Officers, to obtain additional information for case reviews.</li>
<li>Support the refinement of internal processes and provide input on emerging AML risks and typologies.</li>
<li>Stay up to date on AML regulations, local Central Bank guidance, and international compliance standards.</li>
</ul>
<b>Key Requirements:</b><br>
<ul>
<li>Prior experience in transaction monitoring, AML investigations, or financial crime compliance within a banking or financial services environment.</li>
<li>Strong understanding of AML frameworks, risk indicators, and typologies.</li>
<li>Analytical mindset with attention to detail and sound judgement in decision-making.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to manage workload effectively in a fast-paced environment and meet review deadlines.</li>
<li>Proficiency in using transaction monitoring systems and Microsoft Office applications.</li>
</ul>


Transaction Monitoring Analyst

Transaction Monitoring Analyst – Sharjah (12-Month Renewable Contract):
<br><br>
<b>Location:</b> Sharjah, UAE
<br><b>Contract:</b> 12 months (renewable)
<br><b>Department:</b> Compliance – Second Line of Defence
<br><br>
<b>Overview:</b><br>
Our client, a leading bank based in Sharjah, is addressing a backlog of Transaction Monitoring (TM) alerts and is seeking experienced TM Analysts to join their compliance function. This role sits within the Second Line of Defence and requires individuals capable of managing end-to-end alert investigations in line with UAE regulatory expectations.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Review, investigate, and resolve Transaction Monitoring alerts from end to end.</li>
<li>Conduct thorough analysis to identify unusual or suspicious activity.</li>
<li>Document findings clearly, ensuring all steps of the investigation are well evidenced.</li>
<li>Escalate cases as needed to the MLRO or senior compliance management.</li>
<li>Ensure investigations adhere to internal policies, UAE Central Bank regulations, and AML/CFT standards.</li>
<li>Support process improvement initiatives to reduce future alert backlogs.</li>
</ul>
<b>Requirements:</b><br>
<b>Requirements:</b><br>
<ul>
<li>Minimum 3 years’ end-to-end Transaction Monitoring experience within a UAE bank.</li>
<li>Strong understanding of AML regulations, typologies, and local regulatory requirements.</li>
<li>Experience working within a Second Line Compliance or Financial Crime team.</li>
<li>Ability to manage high volumes of alerts accurately and efficiently.</li>
<li>Excellent written and verbal communication skills in English (Arabic a plus).</li>
</ul>
<b>Contract Details:</b><br>
<ul>
<li>Duration: 12-month initial contract (renewable).</li>
<li>Location: On-site in Sharjah.</li>
<li>Start date: Immediate or short notice preferred.</li>
</ul>


Transaction Monitoring Analyst - Sharjah (12-Month Renewable Contract)

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Transaction Monitoring Analyst - Sharjah (12-Month Renewable Contract)