multi store manager

Apparel Group

<div>
 
 Job Description
 
 
 
 Position Objective:
 
 
 The objective of the Cluster Manager role is to oversee the operations and financial performance of a smaller group of retail stores for a particular brand within a designated area in a country. This includes driving sales growth, ensuring exceptional customer service, managing and developing store teams, and maintaining compliance with company standards. The role requires market analysis, financial oversight, and effective communication with the Area Sales Manager and brand teams to optimize store performance, manage inventory, and execute promotional and marketing campaigns in stores to achieve business objectives.
 
 
 
 Key Responsibility:
 
 
 
 
 Operations Management
 
 
 
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 Oversee the daily operations of a smaller group of retail stores within a designated area for a specific brand, ensuring smooth and efficient functioning.
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 Audit store operations and facilities regularly to ensure compliance with company standards, policies, and procedures, focusing on productivity, efficiency, safety, and security.
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 Direct the opening of new stores within the cluster by coordinating resources such as staff, merchandise, and logistics; manage the closing of existing stores as necessary.
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 Adhere to and enforce Company SOPs, policies, procedures, and loss prevention audit guidelines in all assigned stores. Implement corrective actions to address any non-compliance issues.
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 Oversee the implementation and consistent execution of Visual Merchandising guidelines across all stores in the cluster.
 
 
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 </ul>
 
 Sales &amp; Financial Management
 
 
 
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 Monitor and analyze sales performance by comparing actual sales against weekly targets, previous year&rsquo;s performance, and projections. Take corrective actions in coordination with other departments.
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 Set sales targets for stores within the cluster to maximize profitability, taking into account market conditions and store-specific factors.
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 Review and monitor stock level reports, coordinating with the brand team to ensure optimal inventory levels are maintained.
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 Monitor inventory movement and take necessary actions to minimize shrinkage and optimize stock turnover.
 
 
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 </ul>
 
 Customer Experience
 
 
 
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 Ensure exceptional customer service across all stores by coaching store teams and setting high service standards.
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 Maintain and enhance the standards of customer service within the cluster, regularly assessing and improving the customer experience.
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 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
 
 
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 </ul>
 
 Team Management &amp; Development
 
 
 
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 Recruit, train, and develop staff on sales techniques, customer service, teamwork, and brand-specific requirements.
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 Evaluate the performance of store employees annually, promoting open communication through regular coaching and motivation.
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 Schedule and conduct regular staff meetings to communicate goals, performance expectations, and provide constructive feedback.
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 Monitor and manage staff scheduling and leave approvals for store managers, ensuring adequate coverage and efficient operation.
 
 
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 </ul>
 
 Market Analysis &amp; Strategy
 
 
 
 <ul>
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 Utilize market insights to identify opportunities for growth and adapt store strategies accordingly within the cluster.
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 Stay informed about market trends, consumer behavior, and competitor activities specific to the assigned brand and area.
 
 
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 </ul>
 
 Communication &amp; Reporting
 
 
 
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 Communicate business drivers, merchandise issues, and other relevant information to the Area Sales Manager, Retail Operations Manager, and other key stakeholders.
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 Prepare and present regular reports on store performance, including successes, challenges, and recommendations for improvement.
 
 
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 </ul>
 
 Desired Experience:
 
 
 
 The ideal candidate should have 4-5 years of experience in retail management, with at least 2-3 years in a multi-store management role, such as multi-unit store manager. Proven track record of successfully overseeing multiple retail stores, particularly in the fashion or related industries.
 
 
 
 About Us
 
 
 
 &ldquo;Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy &ndash; Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents.
 
 
 Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com
 
 
 Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear &amp; Lifestyle such as Tommy Hilfiger, Charles &amp; Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie&rsquo;s Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc..
 
 
 The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades.&rdquo;
</div>

Cluster Manager

Cygnify

Role: Retail Operations ManagerLocation: Dubai, UAEWe are partnering with a large global retailer who is seeking a Retail Operations Manager to manage their 25 stores. The ideal candidate will drive sales, ensure operational excellence, and lead a team of 100+ staff while delivering exceptional customer experience.Key Responsibilities<ul><li>Manage day-to-day operations of 25+ retail stores.</li><li>Drive sales performance, P&L ownership, and KPI achievement.</li><li>Oversee stock replenishment, seasonal launches, and promotions.</li><li>Lead, train, and motivate a team of 100+ employees (4-5 direct reports).</li><li>Ensure strong stakeholder management with HQ, mall management & PR.</li><li>Implement marketing & branding initiatives in coordination with HQ.</li></ul>Requirements<ul><li>5-8 years' experience in retail operations / multi-store management.</li><li>Proven track record of managing large teams and store networks.</li><li>Strong commercial, analytical, and negotiation skills.</li><li>Experience in P&L ownership and sales forecasting.</li><li>Open to travel and willing to work on weekends.</li></ul><img src="https://www.jobg8.com/Tracking.aspx?vN7mL9eUiCTMzJqQ25VLimgMdilPGHMAi" width="0" height="0" />

Retail Operations Manager

HungerStation | هنقرستيشن

<div>
 
 
 
 SAUDI NATIONALS
 
 
 
 
 
 
 
 We are seeking a seasoned
 
 Regional Operations Manager
 
 to oversee the performance and growth of Hunger Station Markets across assigned regions. This role will lead and support
 
 Area Supervisors
 
 and
 
 Store Managers
 
 , ensuring operational excellence, commercial performance, and customer satisfaction in line with company standards and objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
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 Lead, coach, and develop a team of Area Supervisors and Store Managers to drive consistent performance and service standards across all stores.
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 Oversee daily operations across multiple locations, ensuring compliance with operational policies, safety, and hygiene standards.
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 Monitor and improve key business metrics such as sales, profitability, order fulfillment time, and customer experience.
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 Partner with cross-functional teams (Category, Supply Chain, Commercial, and HR) to ensure smooth coordination and execution of market initiatives.
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 Identify regional challenges and opportunities, implementing action plans to optimize efficiency and growth.
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 Ensure effective inventory management, loss prevention, and operational cost control.
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 Conduct regular performance reviews, store audits, and training sessions to ensure teams are aligned with business goals.
 </li>
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 Support expansion and new store launch initiatives within the region.
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 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
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 Bachelor&rsquo;s degree in Business Administration, Operations Management, or related field.
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 Minimum 7&ndash;10 years of experience in retail or grocery operations, with at least 3 years in a multi-store leadership role.
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 Strong people management and mentoring skills.
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 Excellent analytical, organizational, and communication abilities.
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 Saudi Nationals preferred.
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 Valid driver&rsquo;s license and willingness to travel extensively within the region.
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 What We Offer:
 
 
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 Opportunity to be part of a fast-growing quick-commerce ecosystem under the Delivery Hero group.
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 A dynamic, collaborative, and innovation-driven work environment.
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 Competitive compensation and benefits package.
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 </ul>
 
 
</div>

Regional Operations Manager

Papa Murphy's

<div>Tired of working for Bosses?
We Develop Leaders That Influence People. We pave the way for opportunity.
&quot;If you want to do something you have never done, you have to BE someone you have never BEEN&quot; 
 
Come be a part of an uncommon experience. We flip the Triangle upside-down.
?Click here to learn about the Upside-down Triangle. 
 
Multi-Unit Manager Papa Murphy's Pizza
Papa Murphy's is currently recruiting a Multi-Unit General Manager to lead multiple stores. The successful candidate will ideally possess 5 years experience as a restaurant leader or full service concept, the ability to influence, mentor and serve team members effectively. 
 
Our General Managers starting base salary is $45K to $50K per year depending on qualification, health benefits, vacation and monthly bonus pay available for successful customer service scores, food and labor cost management. We also have cell phone pay. Developing Leaders is our mission. 
 
Coaching and Training:
Tired of working for bosses? As the owner of Papa Murphy's I am dedicated to training up our management staff with the best service industry leadership training academy in Iowa.
We founded The Restaurant Leadership Academy for the purpose of helping leaders get unstuck and over the hump to find their way in the service industry.
Also see: https://www.joelsmithcoach.com/papa 
 
You will receive professional one on one and group leadership development training as part of your employment with our company from an accomplished John Maxwell Certified Coach and Trainer with over 30 years of experience in the restaurant industry. 
 
Within our 8 stores we have over 75+ years of leadership (GM or higher) experience on our staff. Leadership doesn't happen by mistake! Leaders are not born, they are developed! 
 
Our Purpose Statement:
We exist to impact our people by inspiring personal growth.
Empowered team members create great customer experiences. 
 
Our Core Values:
<ul><li>Trust is the foundation to leadership.
</li><li>Modeling the right things, shapes the right behavior.
</li><li>Equipping our people to achieve personal excellence.
</li>Putting our people first through encouragement and support. 
<li>
</li></ul> 
If you are interested in applying for a management position with our company please reply with your resume for consideration.
Job Type: Full-time 
 
You can also apply at https://www.papamurphiowa.com 
 
Starting Pay: $45,000.00 - $50,000.00 per year, plus phone reimbursment, automatic $500 raises every 6 months for 3 years.
Pay may depend on skills and/or qualifications 
 
Multi-Unit Manager
&ldquo;You are applying for work with BES-t Investments LLC, a franchisee of Papa Murphy&rsquo;s, not Papa Murphy&rsquo;s International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.&rdquo; 
 
Summary Description
The Multi-Unit Manager role is responsible for all facets of the operation for an assigned Papa Murphy&rsquo;s store, while supervising multiple other store locations. The Multi-Unit Manager is responsible for continually promoting a store culture that embraces the company&rsquo;s core values of Quality, Service, Integrity, and Teamwork. The Multi-Unit Manager will have an Assistant Store Manager to operate their assigned PMI store location(s) while visiting other locations he/she is designated to supervise. This role will perform all the duties listed below and may have other job-related duties as directed by immediate supervisor. 
Duties and Responsibilities
<ul><li>Oversight of the efficient and cost-effective operation of assigned store(s), which includes, but is not limited to profitability, employee relations, marketing, optimum food and labor costs, and minimizing waste.
</li><li>Inspect all prep areas, equipment, and utensils to ensure sanitary standards are met in accordance with Papa Murphy's and local health department standards.
</li><li>Review and confirm the accuracy of all reports prepared by Store Managers to track metrics including food cost, waste, sales, inventory and hours worked by team members.
</li><li>Coordinate work with Store Managers to promote efficiency of operations, optimum food and labor costs, and maintain fair and consistent treatment of team members.
</li><li>Assist at the front of the house as needed making pizzas and ensuring that pizza assembly times are maintained.
</li><li>Monitor cash procedures in the store(s) and ensure accuracy of bank deposits, cash drawers, and justifies all cash variances.
</li><li>Hold Store Managers accountable for tracking and reconciling all promotion coupons and gift certificates and balancing them with daily sales reports.
</li><li>Ensure Store Managers prepare and post the weekly schedules for store personnel at least one week in advance.
</li><li>Approve work schedules for Store Managers.
</li><li>Improve operational levels within the stores using QSC Reports in stores.
</li><li>Communicate status of store(s) to Supervisor on a consistent basis.
</li><li>Hold Store Managers accountable for recruitment, training and retention.
</li><li>Evaluate work performance of Store Managers, conducting performance evaluations, and handling corrective disciplinary action of Store Managers.
</li><li>Ensure all stores comply with federal, state and local labor laws.
</li><li>Monitor and manage Market Force and InMoment feedback, communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction.
</li><li>Participate in sales building plans and local store marketing (LSM) activities for the market.
</li><li>Exhibit the utmost professionalism and maintain total customer satisfaction while training store personnel to do the same.
</li>Maintain a professional appearance at all times by wearing clean and wrinkle-free approved Papa Murphy's uniforms and complies with Papa Murphy's grooming standards 
<li>
</li></ul>Required Qualifications
<ul><li>Education:
</li><li>High school diploma or general education degree (GED) required.
</li><li>Experience:
</li><li>2 years operations experience as a manager in a Papa Murphy's, or similar store. Prefer multi-unit management experience.
</li><li>Degrees, Licensure, and/or Certification:
</li><li>ServSafe Certification required
</li><li>Knowledge, Skills, and Abilities:
</li><li>Must be able to pass criminal background check.
</li><li>Must demonstrate integrity, honesty, and strong leadership.
</li><li>Ability to supervise multiple Store Managers or Assistant Managers in conjunction with supervision of additional team members.
</li><li>Ability to communicate effectively both verbally and in writing.
</li><li>Excellent customer service skills and ability to manage various difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; and respond to requests for service and assistance with ease.
</li><li>Basic computer skills, including MS Word, Excel, Outlook, and POS
</li><li>Basic reading and math skills, including weights and measurements.
</li><li>Knowledge of store financials, P &amp; L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations.
</li></ul>Other Requirements:
<ul><li>Must be able to travel, by air and car, for business purposes.
</li><li>Ability to complete all required reports on a timely basis.
</li><li>Ability to maintain prompt regular attendance.
</li><li>Regularly required to stand and walk; use hands to finger, handle or feel; reach with hands and arms.
</li><li>Occasionally required to bend and stoop; kneel or crouch.
</li>Must be able to lift and/or move up to 30 pounds. 
<li>
</li></ul>The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>

Multi Unit Manager

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