Regional Operations Manager

SAUDI NATIONALS

We are seeking a seasoned Regional Operations Manager to oversee the performance and growth of Hunger Station Markets across assigned regions. This role will lead and support Area Supervisors and Store Managers , ensuring operational excellence, commercial performance, and customer satisfaction in line with company standards and objectives.

Key Responsibilities:

• Lead, coach, and develop a team of Area Supervisors and Store Managers to drive consistent performance and service standards across all stores.
• Oversee daily operations across multiple locations, ensuring compliance with operational policies, safety, and hygiene standards.
• Monitor and improve key business metrics such as sales, profitability, order fulfillment time, and customer experience.
• Partner with cross-functional teams (Category, Supply Chain, Commercial, and HR) to ensure smooth coordination and execution of market initiatives.
• Identify regional challenges and opportunities, implementing action plans to optimize efficiency and growth.
• Ensure effective inventory management, loss prevention, and operational cost control.
• Conduct regular performance reviews, store audits, and training sessions to ensure teams are aligned with business goals.
• Support expansion and new store launch initiatives within the region.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Minimum 7–10 years of experience in retail or grocery operations, with at least 3 years in a multi-store leadership role.
• Strong people management and mentoring skills.
• Excellent analytical, organizational, and communication abilities.
• Saudi Nationals preferred.
• Valid driver’s license and willingness to travel extensively within the region.

What We Offer:

• Opportunity to be part of a fast-growing quick-commerce ecosystem under the Delivery Hero group.
• A dynamic, collaborative, and innovation-driven work environment.
• Competitive compensation and benefits package.