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network operations manager

GovCIO

<div>
 
 Overview
 
 
 
 GovCIO is currently hiring for a Netwrok Operations Manager. This position will be located in Islamabad, Pakistan and will be an onsite position.
 
 
 
 Responsibilities
 
 
 
 Provide network operations. The contractor shall:
 
 
 <ul>
 <li>
 Use AFCENT provided standard network devices for routing and switching;
 </li>
 <li>
 Operate, maintain and sustain IP based routers, switches and standard AFCENT approved operating systems on AFCENT network devices;
 </li>
 <li>
 Configure Tier 2 routing and switching devices IAW SPIN-C.;
 </li>
 <li>
 Design and implement solutions, and install and maintain network equipment to support new and emerging requirements;
 </li>
 <li>
 Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, MSL, and other actions IAW SPIN-C;
 </li>
 <li>
 Support projects deployed by the NOSC;
 </li>
 <li>
 Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander;
 </li>
 <li>
 Maintain compliance with: SPIN-C, CTOs and NOTAMs, DOD, USAF, CENTCOM, AFCENT, and local instructions;
 </li>
 <li>
 Use Remedy to report and track local and enterprise issues associated with network and systems operations;
 </li>
 <li>
 Monitor and sustain network operations;
 </li>
 <li>
 Assist the government in maintaining positive control over hardware and software;
 </li>
 <li>
 Maintain hardware accountability using the Standard Base Supply System (SBSS) and Asset Inventory Management System (AIMS);
 </li>
 <li>
 Ensure equipment transfer is IAW AFH 22-123 SPSS and Information Technology Asset Management (ITAM) policies and directives;
 </li>
 <li>
 Assist government with packing and shipping of equipment;
 </li>
 <li>
 Be responsible for encryption equipment used on the network;
 </li>
 <li>
 Ensure control and safeguarding configuration and &lsquo;user-level&rsquo; maintenance of Ethernet and serial encryption devices;
 </li>
 <li>
 Coordinate with COMSEC manager to ensure approved encryption keys are available for encryption equipment used on the network;
 </li>
 <li>
 Install and maintain network wireless equipment to support new and emerging requirements;
 </li>
 <li>
 Use AFCENT provided wireless network devices for routing and switching;
 </li>
 <li>
 Provide responsive services to include real-time network-level configuration control, wireless network restoration, and quality control and performance standards;
 </li>
 <li>
 Provide a heat map for the area support by AFCENT wireless.
 
 
 </li>
 </ul>
 Update and submit the Network Configuration Data Sheet (Deliverable) and Tier 2 Network Diagrams (Deliverable) for both NIPR and SIPR every month
 
 
 
 Qualifications
 
 
 
 High School with 6 - 9 years (or commensurate experience)
 
 
 Clearance Required: Secret
 
 
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 IAT-II Certification
 </li>
 <li>
 6 years&rsquo; experience in: design, maintenance and operation of medium to large networks; and systems management, monitoring and sustainment
 </li>
 <li>
 - Experience on military networks: Cisco routing and switching technologies; managing networks with industry standard platforms, network performance analysis, Cisco IOS network configuration and troubleshooting; establishing new circuit requirements; and documenting network enterprise, developing continuity folders and as-built drawings
 
 
 </li>
 </ul>
 
 One Or More Of The Following
 
 
 
 <ul>
 <li>
 CCNP Collaboration
 </li>
 <li>
 CCNP Data Center
 </li>
 <li>
 CCNP Enterprise
 </li>
 <li>
 CCNP Service Provider
 </li>
 <li>
 Pending contract approval
 
 
 </li>
 </ul>
 #ARproposal
 
 
 
 Company Overview
 
 
 
 GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
 
 
 But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
 
 
 
 What You Can Expect
 
 
 
 
 Interview &amp; Hiring Process
 
 
 
 If you are selected to move forward through the process, here&rsquo;s what you can expect:
 
 
 <li>
 During the Interview Process
 </li>
 <ul>
 <li>
 Virtual video interview conducted via video with the hiring manager and/or team
 </li>
 <li>
 Camera must be on
 </li>
 <li>
 A valid photo ID must be presented during each interview
 </li>
 <li>
 During the Hiring Process
 </li>
 <ul>
 <li>
 Enhanced Biometrics ID verification screening
 </li>
 <li>
 Background check, to include:
 </li>
 <ul>
 <li>
 Criminal history (past 7 years)
 </li>
 <li>
 Verification of your highest level of education
 </li>
 <li>
 Verification of your employment history (past 7 years), based on information provided in your application
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Employee Perks
 
 
 
 
 Benefits
 
 
 
 At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
 
 
 <ul>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Corporate Discounts
 </li>
 <li>
 Learning &amp; Development platform, to include certification preparation content
 </li>
 <li>
 Training, Education and Certification Assistance*
 </li>
 <li>
 Referral Bonus Program
 </li>
 <li>
 Internal Mobility Program
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Flexible Work Environment
 </li>
 <li>
 Available to full-time employees
 
 
 </li>
 </ul>
 Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
 
 
 
 We are an Equal Opportunity Employer.
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
 
 
 
 Posted Pay Range
 
 
 
 The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
 
 
 Posted Salary Range: USD $81,850.00 - USD $102,018.00 /Yr.
</div>

Network Operations Manager

Jazz

<div>
 
 
 Grade: L3
 
 
 
 
 Location: Islamabad
 
 
 
 
 Last date to apply: 5 September 2025
 
 
 
 
 
 What is Manager Packet Core Planning &amp; Operations?
 
 
 
 The Manager Packet Core Planning &amp; Operations leads the end-to-end strategy, architecture, planning, deployment, operations, optimization, and fault resolution of the Packet Core domain (EPC/5G), leveraging deep expertise in EPC, 5G Core, NFVI, and cloud-native platforms along with strong leadership to manage cross-functional teams, while ensuring high network availability, scalability, reliability, security, service quality, regulatory compliance, and customer experience, driving network evolution, operational excellence, and cost-efficient, scalable solutions in close coordination with vendors, stakeholders, and leadership to support innovation and business growth.
 
 
 This role will directly manage a team of 12+ professionals across Packet Core and NFVI domains, covering end-to-end activities including network design, capacity planning, procurement lifecycle management (BOQ/PR/PO), deployment, Level 2 (Back-Office operation support) and performance optimization. The position ensures high network availability, resilience, and security while overseeing regulatory equipment compliance. Additionally, it encompasses the governance of network assets in line with internal audit standards thereby enabling scalable, reliable, and compliant service delivery.
 
 
 The role reports directly to the Head of Core Network, who drives the overall Core Network strategy and leads the complete Core domain portfolio covering Voice (2G, VoLTE, VoWiFi), Data, and VAS (Value-Added Services), encompassing Planning, Operations, Optimization, and Project Delivery, supported by an extended team of 40+ professionals.
 
 
 
 
 What does Manager Packet Core Planning &amp; Operations do?
 
 
 <ul>
 <li>
 
 Network Architecture &amp; Strategy:
 
 Define long-term Packet Core and NFVI architectures, technology evolution roadmaps, and future-ready designs aligned with business and regulatory objectives.
 </li>
 <li>
 
 Capacity &amp; Performance Planning:
 
 Forecast traffic growth and subscriber demand while ensuring scalable, resilient, and KPI-compliant Packet Core and NFVI infrastructure.
 </li>
 <li>
 
 NFVI &amp; Cloud Infrastructure
 
 : Plan cloud-native NFVI platforms (compute, storage, networking) with orchestration and automation capabilities to host CNFs/VNFs efficiently.
 </li>
 <li>
 
 Service &amp; Feature Enablement
 
 : Translate commercial requirements into core network designs enabling 4G/LTE, VoWiFi, 5G slicing, IoT, private networks, and enterprise solutions.
 </li>
 <li>
 
 Technology Evaluation &amp; Innovation
 
 : Lead PoCs, pilots, and vendor evaluations to adopt emerging technologies (5G NSA, 5G SA, MEC).
 </li>
 <li>
 
 Security, Compliance &amp; Regulatory
 
 : Ensure Packet Core and NFVI designs comply with lawful interception, data retention, cybersecurity, and local/international regulations.
 </li>
 <li>
 
 Capex/Opex Planning
 
 : Develops capex requirements for Packet Core and NFVI infrastructure of complete voice and data through collaboration with transport, wireless and commercial teams. Should have a good understanding of business and financial terms required for Business Case preparation and getting it approved by the investment committee.
 </li>
 <li>
 
 RFP / Tender &amp; Vendor Management
 
 : Drive RFP/RFQ/RFI processes, define technical specifications, evaluate vendors, and negotiate contracts for cost-effective, future-proof solutions. You should have hands-on experience of leading tender, RFP and RFQ's processes from tender mandate till contract finalization.
 </li>
 <li>
 
 Cross-Functional Collaboration
 
 : Align with IT, Transport, Security, and Commercial teams to ensure seamless E2E service planning, delivery, support new service launches and operational readiness.
 </li>
 <li>
 
 Leadership &amp; People Development
 
 : Lead and Mentor planning &amp; operations teams, build domain expertise, and foster a culture of innovation, accountability, technical excellence and customer-centric operations culture.
 </li>
 <li>
 
 Network Operations &amp; Stability
 
 : Ensure 24/7 availability, stability, and reliability of Packet Core and NFVI domains through proactive monitoring, fault management, and incident resolution.
 </li>
 <li>
 
 Performance &amp; Optimization
 
 : Continuously monitor KPIs/SLA compliance and optimize network configurations to enhance capacity, efficiency, and customer experience.
 </li>
 <li>
 
 Service Assurance &amp; Quality
 
 : Lead troubleshooting, root cause analysis, and service restoration processes to ensure minimal downtime and seamless service delivery.
 </li>
 <li>
 
 Change &amp; Release Management
 
 : Govern software upgrades, patches, and configuration changes with strict adherence to change management policies and minimal service impact.
 </li>
 <li>
 
 Automation &amp; Tools Management
 
 : Deploy, operate, and enhance network management systems, analytics platforms, and automation frameworks for zero-touch operations.
 </li>
 <li>
 
 Disaster Recovery &amp; Business Continuity
 
 : Implement robust backup, redundancy, and disaster recovery mechanisms to guarantee uninterrupted services during failures.
 </li>
 <li>
 
 Vendor &amp; Partner Coordination
 
 : Manage vendor SLAs, escalate critical issues, and coordinate multi-vendor environments for efficient fault resolution and support.
 </li>
 <li>
 
 Financial &amp; Resource Management
 
 : Optimize operational costs, manage software licenses, and ensure efficient utilization of NFVI and Packet Core resources.
 </li>
 <li>
 
 Governance, Processes &amp; Standards
 
 : Establish and enforce operational policies, SOPs, documentation, and audit compliance frameworks for quality and accountability.
 </li>
 
 </ul>
 
 
 Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 
 
 What are we looking for and what does it require to be Manager Packet Core Planning &amp; Operations?
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor's degree in Telecommunications, Computer Science, Electrical Engineering, or related field (Master's degree preferred).
 
 </li>
 </ul>
 
 
 Experience &amp; Expertise
 
 
 <ul>
 <li>
 12 - 15 years of progressive experience in Packet Core, with deep technical knowledge of NFVI and Cloud-native architecture. Preferred to have both supplier and operator experience.
 </li>
 <li>
 6+ years of proven expertise in product and solution design, including leadership in network architecture and large-scale deployments.
 </li>
 <li>
 6+ years of proven expertise in network Backoffice (Level 2) operations where expectation is to resolve all non-product issues in-house, including end-to-end service assurance, incident management, performance optimization, and leading large-scale network deployments.
 </li>
 <li>
 Strong background in EPC and 5G Core solution architecture, network modeling, and topology design.
 </li>
 <li>
 Hands-on experience in planning, design, and configuration for Huawei Cloud NFVI and Packet Core service nodes.
 </li>
 <li>
 In-depth understanding of 2G/3G/4G/5G network architectures, signaling flows, NFVI, OpenStack, and Cloud Data Center design.
 </li>
 <li>
 Proven knowledge of NFVI orchestration layers (VNFM, NFVO, VIM) for planning, design, and deployment.
 </li>
 <li>
 Expertise in Core Network Optimization, parameter standardization, and performance tuning.
 </li>
 <li>
 Strong foundation in Service Awareness, Deep Packet Inspection (DPI), and traffic engineering.
 </li>
 
 </ul>
 
 
 Leadership &amp; Collaboration
 
 
 <ul>
 <li>
 
 At least 5 years of managerial/leadership experience
 
 , successfully leading cross-functional teams, developing talent, and driving operational excellence in high-pressure telecom environments.
 </li>
 <li>
 Demonstrated ability to lead and mentor cross-functional design teams, driving innovation and operational excellence.
 </li>
 <li>
 Exceptional stakeholder management and vendor engagement skills, with experience in managing complex integration and expansion projects.
 </li>
 <li>
 Strong communication and presentation skills, with the ability to articulate technical strategies to both technical and non-technical audiences.
 </li>
 <li>
 Recognized as a collaborative leader and team player, fostering alignment across business, technology, and operations teams.
 </li>
 </ul>
 
 
 Certifications &amp; Professional Training (Preferred)
 
 
 <ul>
 <li>
 
 Cloud Technologies:
 
 Certifications in VMWare, OpenStack, Kubernetes, Docker, RedHat open-shift or equivalent cloud-native platforms.
 </li>
 <li>
 
 Packet Core / PS Core:
 
 Industry and vendor certifications in EPC, 5G Core, PCRF and PS Core platforms.
 </li>
 <li>
 
 Service Awareness &amp; QoS:
 
 Certifications in service modeling, QoS/QoE, and end-to-end service assurance frameworks.
 </li>
 <li>
 
 Deep Packet Inspection (DPI):
 
 Certifications covering traffic management, lawful intercept, and advanced packet inspection solutions.
 </li>
 <li>
 
 FCAPS Framework:
 
 Professional training or certifications in telecom management aligned with Fault, Configuration, Accounting, Performance, and Security domains.
 </li>
 <li>
 
 Team management or Leadership Training:
 
 Professional or certified training on team management, conflict resolution, change orchestration, building high performance teams, digital transformation
 </li>
 </ul>
 
 
 Additional Competencies
 
 
 <ul>
 <li>
 Strategic mindset with the ability to align network evolution with business growth.
 </li>
 <li>
 Proven project leadership in multi-vendor, multi-technology environments.
 </li>
 <li>
 Results-oriented with a focus on scalability, resilience, and customer experience.
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 
 As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
 
 
 As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Manager PS Core Planning & Operations

Zong CMPak Ltd

<div>
 
 
 Department &amp; Function:
 
 Network Operations &amp; Maintenance Center
 
 
 
 Position:
 
 Assistant Manager Corporate NOC
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Manager Corporate Business Support
 
 
 
 Job Type:
 
 Permanent
 
 
 
 Total Positions:
 
 1
 
 
 
 Grade: 9
 
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 The role is responsible for supervising day-to-day operations of the Network Operations Center to ensure high availability, performance, and reliability of corporate network services. This role involves incident management, team supervision, coordination with cross-functional departments, and proactive monitoring of corporate clients&rsquo; services to maintain service-level agreements (SLAs).The role demands strong expertise in IP/MPLS networks and BGP routing, with both theoretical knowledge and hands-on troubleshooting/configuration skills, to resolve complex issues at core and transmission levels.
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Lead the Corporate NOC team, ensuring effective management of enterprise customer issues and escalations.
 </li>
 <li>
 Oversee Level 1 and Level 2 NOC operations, providing advanced support for optical transmission and datacom incidents.
 </li>
 <li>
 Monitor, troubleshoot, and optimize fixed network infrastructure to maintain high availability and performance.
 </li>
 <li>
 Develop, implement, and enforce SOPs, KPIs, and SLAs for L1 and L2 NOC operations.
 </li>
 <li>
 Collaborate with engineering and vendor teams to conduct root cause analysis and implement long-term fixes.
 </li>
 <li>
 Generate regular performance and incident reports, highlighting trends, risks, and improvement opportunities.
 </li>
 <li>
 Ensure timely incident response, resolution, and escalation in compliance with defined SLAs.
 </li>
 <li>
 Manage shift operations, allocate tasks, and ensure adherence to operational procedures.
 </li>
 <li>
 Mentor, guide, and evaluate NOC engineers/executives to enhance technical expertise and team productivity.
 </li>
 <li>
 Identify training needs and drive continuous professional development of team members.
 </li>
 <li>
 Serve as an escalation point for complex technical issues requiring advanced troubleshooting and resolution.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Must be a graduate with minimum 16 years of education
 </li>
 <li>
 IP certifications (CCNP or equivalent) is preferred
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 4 to 6 years&rsquo; in datacom networks.
 </li>
 </ul>
 
 
 
 
 
 Skills &ndash; Generic:
 
 
 <ul>
 <li>
 Strong problem-solving and analytical skills.
 </li>
 <li>
 Excellent communication and collaboration abilities.
 </li>
 <li>
 Attention to detail with focus on service quality and reliability.
 </li>
 <li>
 Adaptability to evolving technologies and complex environments.
 </li>
 <li>
 Ability to work under pressure and handle critical incidents.
 </li>
 <li>
 Strong documentation and reporting skills.
 </li>
 <li>
 Customer-oriented mindset with professional empathy.
 </li>
 </ul>
 
 
 
 
 
 Skills &ndash; Job Specific:
 
 
 <ul>
 <li>
 Strong understanding of optical fiber transmission systems (SDH/OTN/DWDM).
 </li>
 <li>
 Experience in configuration, monitoring, troubleshooting, and maintenance of optical transport networks.
 </li>
 <li>
 Familiarity with vendor equipment (e.g., Huawei, ZTE, Fiber Home) and associated management systems.
 </li>
 <li>
 Expertise in Layer 2/Layer 3 technologies (MPLS, IP, Ethernet).
 </li>
 <li>
 Configuration and troubleshooting of routers, switches, firewalls, and core network elements.
 </li>
 <li>
 Knowledge of routing protocols (OSPF, BGP, IS-IS) and VPN technologies for enterprise customers.
 </li>
 <li>
 Hands-on experience in network monitoring tools and NMS platforms.
 </li>
 <li>
 Proven experience in managing a corporate NOC team, ensuring SLA-driven support for enterprise clients.
 </li>
 <li>
 Establishing and maintaining ticketing systems, escalation processes, and reporting mechanisms.
 </li>
 <li>
 Ability to handle escalations, coordinate with technical teams, and ensure customer satisfaction.
 </li>
 <li>
 Skilled in mentoring and managing support engineers to improve efficiency and customer experience.
 </li>
 </ul>
</div>

Assistant Manager Corporate NOC

<div>
 
 
 Department &amp; Function:
 
 Network Operations &amp; Maintenance Center
 
 
 
 Position:
 
 Assistant Manager Fixed &amp; Mobility Products
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Manager Corporate Business Support
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 Job Purpose:
 
 <ul>
 <li>
 The role will be responsible for supporting the sales team in identifying client needs, designing end-to-end solutions (Fixed Data, Voice, VPBX &amp; FTTH), preparing proposals, and ensuring solution to fit to business requirements. This role bridges technical expertise with business acumen to enable successful deal closures.
 </li>
 </ul>
 
 Job Responsibilities:
 
 <ul>
 <li>
 Engage with enterprise team and clients to gather technical &amp; business requirements.
 </li>
 <li>
 Managing in-house and outsourced vendor field teams to ensure smooth enterprise business technical operations
 </li>
 <li>
 E2E Management of Enterprise solutions Feasibility, Solution design such as Fixed Line (BGP, DIA/DPLC, IEPL, CDN, IPLC, SDWAN, PRI/SIP, FTTH, M2M, IoT)
 </li>
 <li>
 Developing RFP/RFQ/RFI responses for potential clients to win new business &amp; expand services footprint with existing clients.
 </li>
 <li>
 Prepare technical &amp; commercial proposals, RFP/RFI responses, and solution architecture documents.
 </li>
 <li>
 Conduct product demos, workshops, and Proof-of-Concepts (PoCs) with corporate function.
 </li>
 <li>
 Collaborate with Product, Network, and Operations teams to ensure feasibility &amp; accuracy of solutions.
 </li>
 <li>
 Liaison Customers, ISPs , vendor and regional engineering teams for solutions Preparation.
 </li>
 <li>
 Defines and reviews policies, procedures and guidelines for the Products and monitors and supervises their implementation
 </li>
 <li>
 Monitors, evaluates, and highlights the products ongoing performance and quality of its output, services, monitors and reviews key performance indicators.
 </li>
 <li>
 Coordinates business requirements across all business units and develops and implements plan to support the business needs with cross functional team relationship.
 </li>
 <li>
 Assist in arranging and keeping track of capacities requirements for corporate business.
 </li>
 <li>
 OPEX and CAPEX budget working, tracking the business forecast by commercial team.
 </li>
 <li>
 Supporting Regional teams in complex designs.
 </li>
 <li>
 Value addition in improving existing system and processes.
 </li>
 <li>
 Providing support in resolving vendor issues.
 </li>
 </ul>
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 Must be a graduate with minimum 16 years of education
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 5 to 8 years&rsquo; fixed/mobility products experience in Telecom/ICT services.
 </li>
 </ul>
 
 Skills &ndash; Generic:
 
 <ul>
 <li>
 Team leadership skills
 </li>
 <li>
 Problem solving Skills
 </li>
 <li>
 Self Driven and Energetic
 </li>
 <li>
 Passion &amp; confidence to work with different teams to produce desired results
 </li>
 </ul>
 
 Skills &ndash; Job Specific:
 
 <ul>
 <li>
 Good knowledge of E2E Corporate Fixed line business process including Pre-sales &amp; In-sales
 </li>
 <li>
 Good experience in Vendor management, bidding process and vendor technical evaluations
 </li>
 <li>
 Experience in new technologies.
 </li>
 <li>
 Strong technical knowledge of IP/MPLS, BGP SIP, VoIP, VPBX, FTTX, Leased Circuits, and Data Connectivity solutions.
 </li>
 <li>
 Strong proposal writing, solution design, and presentation skills.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Should demonstrate the highest level of professional empathy and respect towards colleagues.
 </li>
 <li>
 Ability to work cross-functionally with Sales, Product, and Network teams.
 </li>
 <li>
 CCNP will be preferred.
 </li>
 </ul>
</div>

Assistant Manager Fixed & Mobility Products

<div>
 
 Job Purpose:
 
 <ul>
 <li>
 This role leads the strategic and operational management of access network infrastructure, ensuring high availability, reliability, and performance of data center and power systems. The role involves driving innovation, optimizing resources, and aligning infrastructure operations with business goals.
 </li>
 <li>
 The incumbent will also provide leadership to regional teams, ensuring consistent implementation of standards and best practices for operations and maintenance.
 </li>
 </ul>
 
 
 
 
 Job Responsibilities:
 
 <ul>
 <li>
 Lead strategic planning and execution of access network and data center operations to support organizational goals and service excellence.
 </li>
 <li>
 Own and oversee OPEX &amp; CAPEX budgeting, ensuring cost-effective utilization while enabling infrastructure growth and modernization.
 </li>
 <li>
 Manage lifecycle planning, including end-to-end business case development, procurement strategy, and contract finalization for critical infrastructure upgrades and replacements.
 </li>
 <li>
 Ensure renewal and performance governance of all support agreements for power and environmental infrastructure with OEMs and vendors.
 </li>
 <li>
 Conduct and supervise Root Cause Analyses (RCA) of major outages, implementing preventive measures and driving continuous improvement initiatives.
 </li>
 <li>
 Design and enforce compliance frameworks, including regular self-inspections and risk assessments in line with CMCC and internal guidelines, ensuring operational safety and regulatory adherence.
 </li>
 <li>
 Drive inventory optimization and forecasting across regions, aligning spare parts management with failure trends and expansion plans.
 </li>
 <li>
 Develop and implement strategies to reduce operational costs, enhance infrastructure utilization, and adopt energy-efficient and sustainable practices.
 </li>
 <li>
 Lead and coordinate internal and external audits, ensuring full compliance with industry standards and corporate policies.
 </li>
 <li>
 Champion process automation, digitalization, and knowledge management, updating SOPs and operational playbooks regularly.
 </li>
 <li>
 Stay abreast of emerging technologies and industry trends, ensuring the access network infrastructure evolves in line with technological advancements and service requirements.
 </li>
 <li>
 Act as a mentor and escalation point for regional operations teams, fostering a high-performance culture and ensuring consistent operational excellence across all regions.
 </li>
 </ul>
 
 
 
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 In principle have a minimum of Bachelors Degree or above
 </li>
 </ul>
 
 
 
 
 Work Experience:
 
 <ul>
 <li>
 4 Yrs or above
 </li>
 </ul>
</div>

Senior Manager Access Network

ideavillage(pvt.)Ltd

Assistant Manager &ndash; IT &amp; Network Support (Night Shift, Full Time &amp; Onsite)We are seeking an Assistant Manager &ndash; IT &amp; Network Support with proven expertise in network and system administration within a BPO or call center environment. The ideal candidate will be responsible for managing IT infrastructure, ensuring stable connectivity, troubleshooting system issues, and supporting a team of 35&ndash;40 users to maintain seamless operationsAbout UsLumina Technologies (Private) Limited is a leading BPO and call center services provider, delivering high-quality lead generation, eCommerce support, and customer service solutions across the USA and Canada. We are registered with SECP, FBR, PTA, PSEB, and EOBI and hold a valid call center license from the Pakistan Software Export Board. Our commitment to excellence has made us a trusted partner for businesses seeking top-notch outsourcing solutions.Key Responsibilities<ul><li>Network Support: Ensure uninterrupted and reliable internet connectivity for voice calling (with and without VPN)</li></ul>.&bull; Server Configuration: Set up and manage servers for user monitoring and internet browsing management.<ul><li>Internet Management: Handle ISP coordination (Nayatel, Multinet, PTCL) for smooth network operations.</li></ul><ul><li>Technical Support: Provide first-line technical assistance to users for hardware, software, and network-related issues.</li></ul><ul><li>System Maintenance: Install, configure, and maintain computer systems, servers, and network devices.</li></ul><ul><li>Hardware Support: Diagnose and resolve issues related to RAM, SSD, power supplies, and other system components.</li></ul><ul><li>Troubleshooting: Identify, analyze, and resolve technical problems to minimize downtime.</li></ul><ul><li>Inventory Management: Maintain and track IT equipment inventory.</li></ul><ul><li>Assigned Tasks: Execute additional IT-related duties as directed by management.</li></ul>RequirementsExperience: Minimum 2&ndash;3 years of BPO / Call Center network management experience.Technical Skills:- Server configuration &amp; user monitoring-VPN setup &amp; management-Education: Minimum Bachelor&rsquo;s degree in Information Technology-Preference: Prior experience in a call center or BPO environment is highly desirable.Benefits We Offer<ul><li>Competitive Salary: Rs. 70,000 &ndash; Rs. 80,000</li></ul><ul><li>EOBI Coverage</li></ul><ul><li>Travel Allowance</li></ul><ul><li>Paid Leaves</li></ul><ul><li>Performance-Based Bonuses</li></ul><ul><li>Career Growth Opportunities</li></ul>Location : G-8, IslamabadJob Type : Full-Time, OnsiteShift Timing : 08:00 PM &ndash; 05:00 AMSalary Range : Rs. 70,000 &ndash; Rs. 80,000Industry : Call CenterTotalUsers Managed : 40&ndash;45Shortlisted candidates will be contacted for an initial screening followed by an interview.How to Apply If you meet the above criteria and are ready to advance your career, send your updated CV to: hr@luminatechnologies.pkJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you available to join immediately ?</li></ul>Experience:<ul><li>Call Center Network Support: 3 years (Required)</li></ul>Location:<ul><li>Islamabad G-8/Markaz (Required)</li></ul>Work Location: In person

Assistant Manager – IT & Network Support (Night Shift, Full Time & Onsite)

Get CRM Consultant (Pvt) LTD.

Role Summary Own, operate, and continuously improve company's IT estate with a Linux-first mindset. This hands-on manager leads Linux/Unix systems administration, cloud server setup/operations, data security, enterprise Internet management for staff, and network reliability&mdash;while running a small helpdesk/ops team. You&rsquo;ll keep operations steady under load, resolve ongoing issues quickly, and drive automation and hardening.Key ResponsibilitiesLinux/Unix Systems<ul><li>Install, harden, patch, and administer Linux servers (RHEL/Ubuntu/SLES) across on-prem and cloud.</li><li>Manage users, storage, filesystems, services, SELinux/AppArmor, and configuration baselines.</li><li>Standardize golden images and build repeatable provisioning with IaC.</li></ul>Cloud (Setup &amp; Operations)<ul><li>Design and stand up cloud-based servers and services (AWS/Azure/GCP): VPC/VNet, subnets, routing, security groups/NSGs, VPNs, load balancers, autoscaling, snapshots/backups.</li><li>Implement identity &amp; access (IAM roles/policies), secret management, logging/monitoring (CloudWatch/Cloud Monitoring), and cost controls.</li><li>Plan migrations and hybrid networking (site-to-site VPN/Direct Connect/ExpressRoute).</li></ul>Internet &amp; Network Management for Staff<ul><li>Own business Internet: primary/backup ISP links, SD-WAN/failover, bandwidth/QoS for critical apps (ERP, Zoom/Teams), and proactive capacity planning.</li><li>Run secure web access: DNS security, web proxies/content filtering, WAF/CDN where needed; manage guest/BYOD and corporate VLANs with NAC.</li><li>Troubleshoot L2/L3 issues (DHCP/DNS, VLANs, routing, Wi-Fi, VPNs, firewalls, proxies, load balancers) with rapid response during business hours and on-call.</li></ul>Reliability, Monitoring &amp; Troubleshooting<ul><li>Operate observability stacks (syslog, SNMP, Prometheus/Zabbix/Nagios, ELK/Graylog); define SLOs/alerts and tune performance.</li><li>Lead incident response (P1/P2), maintain runbooks, perform RCAs, and eliminate recurring incidents.</li></ul>Data Security &amp; Compliance<ul><li>Own data security end-to-end: encryption at rest/in transit, backup/restore testing, DLP controls, endpoint protection/EDR, patch/vulnerability management, SIEM logging, least privilege.</li><li>Manage SSO (SAML/OIDC), MFA, and key management (e.g., KMS).</li><li>Support audits and policies (ISO 27001/SOC 2 as applicable) and ensure vendor/SaaS security reviews.</li></ul>Automation &amp; Tooling<ul><li>Automate ops with Bash/Python and config management (Ansible/Puppet/Chef); maintain Infrastructure as Code (e.g., Terraform) for servers, networks, and cloud resources.</li><li>CI/CD basics for infra changes with change control.</li></ul>Team, Service &amp; Vendor Management<ul><li>Lead 2&ndash;6 IT staff/contractors; manage ticket queues, SLAs, coaching, and performance.</li><li>Run ITIL-lite processes (incident/change/problem), maintain asset inventory/CMDB and SOPs.</li><li>Own vendor relationships, AMCs, licensing, and procurement.</li></ul>Qualifications (Must-Have)<ul><li>Education/Experience: Bachelor&rsquo;s in CS/IT (or equivalent experience). 5&ndash;8+ years in IT infrastructure with 2+ years in a lead/manager role.</li><li>Linux/Unix: Strong admin at scale (systemd, networking, package mgmt, shell scripting).</li><li>Cloud Setup/Operations: Hands-on experience setting up and operating servers/services in AWS/Azure/GCP (networking, IAM, monitoring, HA/backup).</li><li>Networking/Internet: Solid TCP/IP fundamentals; proven L2/L3 troubleshooting; Internet link management, QoS, SD-WAN/failover.</li><li>Data Security: Practical hardening, patch orchestration, EDR/SIEM, backups/DR, identity/SSO, secrets, encryption, and DLP basics.</li><li>Automation: Bash and at least one of Python/Ansible; Git; IaC (Terraform preferred).</li><li>Operations: Comfortable owning P1/P2 incidents, writing RCAs, and driving permanent fixes.</li></ul>Nice-to-Have<ul><li>Certifications: RHCSA/RHCE, Linux+, CCNA, Network+, ITIL Foundation, AWS/Azure Associate/SysOps.</li><li>Experience with: HAProxy/Nginx, pfSense/Fortinet/Cisco/MikroTik/Meraki, FreeIPA/AD/SSO, PostgreSQL/MySQL ops, ZFS, NFS/SMB, MDM (Intune/Jamf), Kubernetes.</li><li>Exposure to ISO 27001/SOC 2 and multi-site (plant/warehouse) networks.</li></ul>Tools &amp; Stack (adjust to your environment) Linux (RHEL/Ubuntu), VMware/KVM/Proxmox, Cisco/MikroTik/Meraki/Aruba, pfSense/Fortinet/ASA, HAProxy/Nginx, Bind/Unbound, Cloudflare/WAF/CDN, Prometheus/Zabbix/Nagios, ELK/Graylog, Git, Ansible/Terraform, Bash/Python, AWS/Azure (core compute, storage, IAM, networking).KPIs / Success Metrics<ul><li>Core service &amp; network uptime; Internet link availability and failover success</li><li>MTTR/MTBF; % recurring incidents eliminated</li><li>Patch &amp; backup compliance; successful restore tests</li><li>Helpdesk SLAs (first response/resolve); CSAT</li><li>Security findings closed on time; audit readiness</li><li>Cloud &amp; connectivity cost efficiency vs. budget</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

IT Manager

Explore 554+ Network operations manager in Islamabad this September. Find roles across top companies and apply now to boost your career.