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ANONYMOUSLY

Key ResponsibilitiesIT Support &amp; Operations<ul><li>Provide Level 1 and Level 2 on-site and remote IT support for head office and all F&amp;B outlets.</li><li>Manage daily user support and incident handling through Freshservice or similar ITSM tools.</li><li>Install, configure, maintain, and troubleshoot desktops, laptops, POS systems, payment terminals, printers, and peripherals.</li><li>Support Windows OS, Microsoft 365, email systems, and core business applications.</li><li>Manage user accounts, access rights, and basic security controls (Active Directory, email, applications).</li></ul>POS, Store Systems &amp; IoT<ul><li>Set up, support, and maintain POS systems across all stores.</li><li>Support POS-related IoT devices and peripherals.</li><li>Upload and manage menus on POS systems and digital screens.</li><li>Preferable working knowledge of POSIST POS and NetSuite administration.</li><li>Ensure high availability and performance of POS, ordering, and back-office systems.</li></ul>Network, Security &amp; Infrastructure<ul><li>Configure, monitor, and troubleshoot network infrastructure (LAN, WAN, Wi-Fi, VPN).</li><li>Configure VPN access and provide HR system support.</li><li>Perform printer setup and support (POS printers, MFPs, photocopiers).</li><li>Carry out preventive maintenance for store and office IT infrastructure.</li></ul>CCTV &amp; Physical Systems<ul><li>Install, configure, and troubleshoot CCTV systems across stores and offices.</li></ul>Projects, Vendors &amp; Store Openings<ul><li>Lead and support IT setup and design for new store openings, upgrades, and relocations.</li><li>Coordinate with vendors, POS partners, ISPs, telecom providers, and service providers.</li><li>Follow up with service providers on connectivity, maintenance, and issue resolution.</li><li>Maintain accurate IT documentation, asset registers, incident logs, and SOPs.</li></ul>Governance &amp; Compliance<ul><li>Ensure compliance with IT policies, security standards, and best practices.</li><li>Provide timely support during operational incidents to minimize downtime in retail/F&amp;B environments.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in IT, Computer Science, or a related field.</li><li>2&ndash;5 years of experience in IT support or helpdesk roles; F&amp;B or retail experience is an advantage.</li><li>Strong knowledge of Windows OS, Microsoft 365, hardware troubleshooting, and networking fundamentals.</li><li>Hands-on experience supporting POS systems and store IT infrastructure.</li><li>Familiarity with Active Directory, antivirus solutions, backup systems, and basic cybersecurity practices.</li><li>Ability to work independently across multiple locations and handle urgent support issues.</li><li>Strong communication, problem-solving, and customer service skills.</li></ul>Preferred Qualifications<ul><li>IT certifications (CompTIA A+, Network+, Microsoft, or equivalent).</li><li>Experience supporting multi-site retail or restaurant operations.</li><li>UAE driving license is an advantage.</li></ul>Job Types: Full-time, PermanentPay: Up to AED6,500.00 per monthApplication Question(s):<ul><li>What is your notice period?</li><li>What is your current and expected salary?</li><li>How many years of experience do you have as an IT Support Engineer in a multi-brand F&amp;B retail environment?</li><li>Are you based in Dubai?</li></ul>

IT Support Engineer (multi-brand F&B)

IT Max Global

SummaryThe L1 Technical Support Engineer reports to the Noc Manager and he/she will be the initial point-of-contact for troubleshooting Servers, desktops, software, network and monitoring service availability for our customers. Microsoft 365 applications, Azure administration is a must to apply! This role will deal with a VIP client. Main Duties<ul><li>Troubleshooting the issues related to Server Operating System</li><li>Troubleshooting the issues related to desktop, laptops, printers and Microsoft Office applications</li><li>Responding and diagnosing problems through discussion with users and supervisor</li><li>Working closely with L2 team in Managing the Network, VMWare and Hyper-V Infrastructure</li><li>Building, deploying and maintaining standard Windows updates and application installation packages</li><li>Monitoring and managing the backups, Antivirus</li><li>Monitoring customer&rsquo;s IT infrastructure, connectivity, and availability</li><li>Monitoring and managing the Azure Cloud Infrastructure, Microsoft 365 applications</li><li>Keeping up to date with the latest security threats and being able to quickly respond or recommend course of action to IT management as threats arise</li><li>Working on a scheduled rotation, providing off-hours emergency coverage for evenings, weekends and holidays</li><li>Performing other duties as assigned</li></ul>Experience, qualifications, and skills <ul><li>BS F in Computer Science or IT related field</li><li>5 to 6 years of Desktop and Server support experience</li><li>Extensive knowledge of Microsoft 365 Applications, Azure administration, Windows Servers, Active Directory, and Exchange administration, SQL administration are required</li><li>Microsoft Certified System Engineer (MCSE) is Mandatory</li><li>Basic network trouble shooting</li><li>General understanding of ITIL Process</li><li>Experience providing customer support for server application software in a multi-site enterprise</li><li>Excellent customer service skills, including verbal and written communication skills</li><li>Excellent organizational and troubleshooting skills</li><li>Able to handle multiple tasks in a fast-paced environment</li><li>Ability to create and maintain positive and professional business relationships with both internal associates.</li><li>Proven diagnostic problem solving and solution development capabilities required</li><li>Fluency in English is a must</li></ul>Job Type: Full-timePay: From AED5,000.00 per monthApplication Question(s):<ul><li>Do you have extensive hands-on experience with Microsoft 365 and Azure Administration ? </li><li>Do you have extensive hands-on experience with active directory, local exchange, group policy? </li></ul>Experience:<ul><li>desktop support : 4 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>Tagalog (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

IT Technical Support

MCOMS

<div>MCOMS is looking for an IPTV Services Installation and Support Engineer to deliver, integrate, and support guest-facing technology solutions across hospitality, cruise ship, and healthcare environments. The role combines hands-on installation and advanced technical support with customer-facing responsibilities, cross-team collaboration, and international project travel across the MEA and APAC regions.
Key Accountabilities
Implement Installation, configuration and integration of MCOM Guest facing technologies for MCOMS customers in all different contexts (Hospitality, Cruise ship, Healthcare)
Deliver 2nd and 3rd level technical support services for MCOMS customer base as per company&rsquo;s policies and procedures.
Actively manage (resolve, escalate, follow up) MCOMS customer complaints and requests and provide resolution reports and customer KPI statistics when necessary.
Assist in customer demos and mockups preparation
Prepare reports and documentation in cooperation with other departments (Product Development / Presales / Content)
Requirements
Technical knowledge in IP Network infrastructure &amp; technologies (Cisco, Aruba, Ubiquity)
Good knowledge in Microsoft Windows Server 2019/2025 Operating systems
Good networking skills, with a strong problem-solving approach and solid troubleshooting abilities.
Strong customer care skills focusing on customer satisfaction
Very good analytical and troubleshooting skills, ability to handle and solve technical problems, attention to detail
Strong team player, good communication skills.
Ability to travel in MEA and APAC regions up to 35% per year for short duration company projects on customers sites.
Technical Background
 BSc Degree or Diploma in Engineering, Computer Science or equivalent proven working experience
Certification in networking from Cisco, (CCNA or CCNP) or equivalent proven hands-on working experience in a network vendor or partner (minimum 3 years)
Excellent English language skills (verbal and written)</div>

IPTV Services Installation and Support Engineer

CNS Middle East

<div>Company Description 
CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets. 
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio. 
Job Description 
The Senior Network Engineer is responsible for designing, implementing, securing, and maintaining complex enterprise network infrastructures to ensure optimal performance, reliability, and scalability. The role involves advanced configuration and troubleshooting of Cisco and Fortinet network and security solutions, including routers, switches, firewalls, VPNs, and wireless systems. The Senior Network Engineer serves as the technical lead for network projects, provides guidance to junior engineers, and collaborates with cross-functional teams to support business continuity and digital transformation initiatives.
DUTIES &amp; RESPONSIBILITIES<ul><li>
Design, deploy, and maintain LAN, WAN, WLAN, and data center network infrastructure using Cisco and Fortinet technologies.</li><li>
Configure and optimize Cisco routers, switches (Catalyst, Nexus), and Fortinet firewalls (FortiGate, FortiManager, FortiAnalyzer) for secure connectivity.</li><li>
Develop and implement network segmentation, QoS, and traffic management policies to improve performance and security.</li><li>
Lead the planning and execution of network upgrades, migrations, and capacity expansion projects.</li><li>
Network Security and Compliance</li><li>
Implement and manage Fortinet security solutions including FortiGate, FortiAuthenticator, FortiAnalyzer, and FortiManager.</li><li>
Apply Cisco ASA, Cisco ISE, and Cisco Umbrella security policies to ensure compliance with enterprise standards.</li><li>
Manage and monitor VPNs (site-to-site, SSL) and ensure secure remote connectivity.</li><li>
Perform vulnerability assessments and participate in incident response for network-related security events.</li><li>
Operations and Support</li><li>
Monitor network performance, availability, and utilization using tools such as SolarWinds, Cisco Prime, or Forti Analyzer.</li><li>
Diagnose and resolve advanced network issues within defined SLAs.</li><li>
Maintain network documentation, topology diagrams, and configuration repositories.</li><li>
Provide L3-level support and serve as an escalation point for complex network problems.</li><li>
Collaboration and Project Management</li><li>
Work closely with system, cloud, and cybersecurity teams to integrate network systems with enterprise platforms.</li><li>
Participate in vendor management, procurement, and evaluation of new network technologies.</li><li>
Develop Standard Operating Procedures (SOPs) and network policies.</li><li>
Lead or assist in the planning of disaster recovery (DR) and business continuity network strategies.</li><li>
Training and Mentoring</li><li>
Mentor and provide technical guidance to junior engineers and support staff.</li><li>
Conduct training sessions on Cisco and Fortinet best practices and technologies.</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s Degree in Computer or Electronics.</li><li>
Active CCIE certification (Optional)</li><li>
Active Fortinet NSE 4, NSE 5 and NSE 7.</li><li>
Preferably hold CCNP Enterprise Certifications.</li><li>
Preferably hold CCNP Wireless or Cisco Meraki.</li><li>
Preferably hold the F5 certification (LTM/ASM Certification).</li><li>
Preferably hold Palo Alto Network Certified Network Security Engineer (PCNSE).</li></ul> 

Additional Information 
<ul><li>
Good interpersonal and communication (written and verbal) skills.</li><li>
Ability to produce presentation to deliver the Training and Technical Solutions.</li><li>
Ability to lead technical discussion and workshops with internal teams, customers and vendors.</li><li>
Ability to share knowledge and educate the team member as well as customers regarding to the new business challenges, technologies and solutions.</li></ul><div></div>
Compliance with policies and procedures based on the ISO standards adopted by CNS.</div>

Senior Network Engineer

VaporVM

<div><div><div>Date Posted:</div>
30 December, 2025</div>
<div><div>Industry:</div>
IT Services and IT Consulting</div>
<div><div>Location:</div>
VAPORVM IT SERVICES DMCC</div></div>
 <div><h2 class="jobSectionHeader">Job Description:</h2> 
<div><div><div><div><div>Security and Zero Trust Engineer 


We are seeking a highly skilled Senior Network Security Engineer to design, implement, and enforce advanced enterprise security architectures. The ideal candidate will have strong hands-on experience with Fortinet security solutions, Zero Trust architecture, network segmentation, and Azure security services, along with exposure to SASE and ZTNA frameworks.

This role involves end-to-end execution of security-related projects, security control hardening, validation, and operational support, working closely with infrastructure, cloud, and SOC teams.
<h3 class="jobSectionHeader">
Key Responsibilities</h3>
<ul><li>Execute security-related project implementations, including network segmentation, Zero Trust architecture, secure access, and SASE initiatives.</li>
<li>Design, configure, and tune network and cloud security controls aligned with enterprise security standards.</li>
<li>Implement and enforce Zero Trust, ZTNA, NAC, and segmentation policies across on-prem and cloud environments.</li>
<li>Support security testing, validation, UAT, and go-live activities for security projects.</li>
<li>Participate in incident response and troubleshooting related to project changes and security control modifications.</li>
<li>Integrate security solutions with SIEM/SOC platforms for monitoring, alerting, and incident handling.</li>
<li>Collaborate with infrastructure, cloud, and application teams to ensure secure-by-design implementations.</li>
<li>Prepare and maintain security documentation, reports, and compliance artifacts.</li>
</ul><h3 class="jobSectionHeader">Must-Have Deliverables &amp; Documentation</h3>
<ul><li>Security configuration and hardening reports</li>
<li>Zero Trust and network segmentation implementation records</li>
<li>Security testing, validation, and assessment results</li>
<li>Project security sign-off and approval documentation</li>
</ul><h3 class="jobSectionHeader">Technical Skills &amp; Expertise</h3>

Network &amp; Security Technologies
<ul>
<li>FortiGate Firewalls</li>
<li>FortiManager &amp; FortiAnalyzer</li>
<li>VPN (IPsec &amp; SSL)</li>
<li>IPS, IDS, Web Filtering</li>
<li>SASE &amp; ZTNA</li>
<li>FortiMail, FortiNDR</li>
<li>CASB solutions</li>
<li>NAC: FortiNAC or ClearPass</li></ul></div></div></div></div></div></div>

Security & Zero Trust

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is looking for a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to support daily business and logistics activities.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Troubleshoot system, network, and connectivity problems efficiently.</li>
<li>Maintain user accounts, access rights, and data security protocols.</li>
<li>Support email systems, office applications, and business software.</li>
<li>Perform regular system updates, backups, and preventive maintenance.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Maintain IT documentation and report recurring technical issues.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree or diploma in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or similar role.</li>
<li>Strong knowledge of Windows OS, networking basics, and office IT systems.</li>
<li>Good problem-solving, communication, and time-management skills.</li>
<li>Ability to work independently and support multiple users in a fast-paced environment.</li>
</ul>
The IT Support Engineer position at Trustbend Packers &amp; Movers in Dubai offers an opportunity to work in a dynamic logistics company where technology plays a key role. This role is ideal for professionals who are dependable, technically strong, and eager to contribute to efficient and secure IT operations.</div>

IT Support Engineer

Noorka

<div>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to employees across the organization in a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide first-level and second-level technical support for hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, printers, and related IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems in a timely manner.</li>
<li>Assist users with IT-related queries, ensuring minimal downtime and efficient solutions.</li>
<li>Maintain IT documentation, user manuals, and asset records.</li>
<li>Support network connectivity, email systems, and basic server administration tasks.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Ensure data security, backups, and compliance with company IT policies.</li>
</ul>
Qualifications:
<ul>
<li>Diploma or bachelor&rsquo;s degree in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Good knowledge of operating systems, networking fundamentals, and troubleshooting techniques.</li>
<li>Strong problem-solving skills and the ability to work independently.</li>
<li>Excellent communication skills and a customer-focused attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as an IT Support Engineer offers an excellent opportunity to grow your technical expertise while supporting critical business operations. If you are dependable, technically proficient, and eager to contribute to a growing logistics company, we encourage you to apply.</div>

Explore 4496+ Network support engineer in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

4496 network support engineer jobs IN Dubai United Arab Emirates

IT Support Engineer (multi-brand F&B)

IT Technical Support

IPTV Services Installation and Support Engineer

Senior Network Engineer

Security & Zero Trust

IT Support Engineer

IT Support Engineer