nurse navigator

Onco360

<div><div>Onco360 is a unique Oncology Pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Pharmacy in Louisville, KY has a need for a Oncology Nurse Navigator to join our growing team! The hours for this position will be 8:30-5 CST M-F. This position is remote but you must live within commutable distance to our pharmacy location in Louisville, KY.</div>
<div></div><div>Starting salary of $72K and above</div>
<div></div><div>The Oncology Nurse Navigator is a nursing professional who specializes in caring for people with cancer. This position will provide professional services to Oncology patients in a manner that maximizes quality and patient safety. This position is responsible for helping to coordinate the many aspects of care throughout the patient&rsquo;s cancer treatment. They will manage and counsel patients and follow set policies and procedures that are established for Onco360 pharmacies.</div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
</ul><div>Oncology Nurse Navigator Position Responsibilities:</div>
<ul><li>Communicate with patients helping them understand the disease, treatment plan and possible side effects.</li>
<li>Provides medication therapy management.</li>
<li>Assist health care providers and patients, greeting them by phone, answering questions and requests.</li>
 <li>Review medical and health history of patients.</li>
<li>Communicates with patients and physician&rsquo;s office staff.</li>
<li>Complies with professional practice and patient confidentiality laws.</li>
<li>Document any adverse drug reactions according to manufacturer guidelines.</li>
<li>Informs pharmacy manager of medication errors.</li>
<li>Documents all communication with physicians, or other healthcare providers.</li>
<li>Follow up with patients and providers to monitor progress towards meeting drug treatment goals.</li>
</ul><div>Oncology Nurse Navigator Position Qualifications:</div>
<div></div><div>Education/Learning Experience</div>
<ul><li>Required: Bachelors of Science in Nursing</li>
<li>Desired: 1+ years&rsquo; experience in oncology</li>
</ul> <div>Work Experience</div>
<ul><li>Required: 1+ years in a healthcare setting</li>
<li>Desired: 1+ years in specialty pharmacy setting</li>
</ul><div>Skills/Knowledge</div>
<ul><li>Required: compassion, good communication skills, critical thinking, adaptability, attention to detail</li>
<li>Desired: clinical and/or case management experience</li>
</ul><div>Licenses/Certifications</div>
<ul><li>Required: Current license as registered nurse</li>
<li>Desired: ONCC or ONS certification</li>
</ul><div>Behavior Competencies</div>
<ul><li>Required: compassionate, outgoing and energetic attitude, multi-tasking ability, good listening skills</li></ul></div>

Oncology Nurse Navigator

HCA Florida Mercy Hospital

<div><h5 class="jobSectionHeader">Introduction</h5>
Do you want to join an organization that invests in you as a Perinatal Nurse Navigator? At HCA Florida Northwest Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Candidates must live in the Miami, FL area to support HCA Florida Mercy Hospital and will focus on our Perinatal patients.
Schedule: Monday-Friday 8:00AM-5:00PM<h5 class="jobSectionHeader">
Benefits</h5>
HCA Florida Northwest Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
You contribute to our success. Every role has an impact on our patients&rsquo; lives and you have the opportunity to make a difference. We are looking for a dedicated Perinatal Nurse Navigator like you to be a part of our team.<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
As a Nurse Navigator, you will function as a member of the multidisciplinary team and serve as an advocate and educator for patients with all types of medical conditions. You will be responsible for supporting patients through complex healthcare environments for the optimization of care and outcomes. You will facilitate patient follow-up through coaching, information transfer, and communication to improve continuity of care, enhance the medical management of complex diseases, and streamline the intervention process. You will also guide patients and families through the healthcare system by assisting with access issues to expedite the timeliness of care and treatment. You will achieve this goal by building relationships with patients and physicians, coordinating the defined plan of care, assisting with appointments, assisting in resolving barriers, providing education, and connecting with community resources. You will also assume responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for patients, including support with interdisciplinary and cross-facility coverage and collaboration. You are responsible for timely data collection that promotes tracking of the navigation program performance in line with HCA Healthcare, division, and facility goals (growth, quality, practice guidelines, etc).
What you will do in this role:<ul><li>
Serves as a patient advocate
</li><li>Assesses the patient&rsquo;s medical and psychosocial needs as they pertain to their primary medical or surgical condition for navigation
</li><li>Uses appropriate tools to identify patient needs and barriers to care and provides access to potential resolutions
</li><li>Identifies health disparities and assists in the removal of these disparities
</li><li>Provides appropriate education, outreach, and support to patients and families. Ensures the patient is empowered to manage his/her healthcare needs
</li><li>Provides healthcare system guidance and promotes adherence to recommended treatment throughout the care pathway
</li><li>Supports providers by assisting patients and/or families in understanding their diagnosis, treatment options, and the resources available, including education, clinical research studies (as applicable), and technological advances
</li><li>Provides education/connection to community and external resources, such as access to supportive care, financial support, and return to work
</li><li>Streamlines process for patients by assisting with appointment scheduling in a compliant manner
</li><li>Ensures the organization of appointments and explains the sequence of treatments</li><li>
Ensures smooth transitions between care modalities, facilities, and providers
</li><li>Facilitates patient movement through the appropriate clinical pathway and collaborates with physicians to ensure patient compliance
</li><li>Reinforces patient-specific teaching as defined by the patient&rsquo;s provider
</li><li>Conducts follow-up conversations with patients and communicates any concerns, changes, or social needs to the appropriate physician or other care provider
</li><li>Attends and participates in Multidisciplinary Meetings (MDM) and/or other care planning conferences, as required by the navigation program
</li><li>Ensures appropriate patient data is available, including assessment and documentation
</li><li>Educates the patient and family regarding planned procedures, medications, and treatments</li></ul>
What you will need in this role:<ul><li>
1-3 years of experience in Nursing &ndash; Required
</li><li>3+ years of experience as a Nurse Navigator and/or patient educator in service line &ndash; Preferred
</li></ul>Education<ul><li>
Associate&rsquo;s Degree in Nursing required</li><li>
Bachelor&rsquo;s Degree in Nursing preferred</li></ul>
Licenses and Certifications<ul><li>
Basic Cardiac Life Support (preferred if remote position) &ndash; Required</li><li>
Registered Nurse - Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation. &ndash; Required</li></ul>
&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Perinatal Nurse Navigator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Perinatal Nurse Navigator

Prenuvo

<div>
 
 About Us
 
 
 
 The Registered Nurse Navigator is a hybrid clinical and operational role that blends patient-facing communication with cross-functional collaboration. You'll provide high-touch support to patients undergoing imaging procedures, while working alongside internal teams to continuously improve how care is delivered.
 
 
 In this role, the Registered Nurse Navigator will function independently to conduct comprehensive nursing assessments of a patient's intention and understanding of Prenuvo services, to provide evidence-based guidance that prioritizes safety and satisfaction. The Flex Nurse Navigator will be responsible for inbound triage of patient questions and pre-scan counseling in addition to medical history review as it pertains to Prenuvo imaging and add on services.
 
 
 The ideal candidate will present with strong collaboration and communication skills while being able to function autonomously during flex hours to help manage a high volume patient load and clinical requests. The Nurse Navigator will work collectively with the Preventative Medicine Team to deliver timely, high-quality patient care through telephone triage, EMR management, and clinical support across multiple states.
 
 
 
 This role is fully remote
 
 . Candidates
 
 must be located in the US
 
 within registered Prenuvo locations and be able to work the following shift:
 
 10:30 AM &ndash; 6:30 PM PST,
 
 
 Thursday&ndash;Monday.
 
 
 
 Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!
 
 
 
 What You'll Do
 
 
 
 
 Inbound Call Triage and Patient Navigation
 
 
 
 <ul>
 <li>
 Conduct thorough and real-time chart review of patients who are returning calls from our nurse navigator team
 </li>
 <li>
 Support patients in understanding what to expect, how to prepare, and what their next steps may be
 </li>
 <li>
 Provide counseling as it relates to patient specific concern and answer patient questions with clarity and empathy
 </li>
 <li>
 Complete medication requests per standing order protocol
 </li>
 <li>
 Screen patient for appropriateness and safety for add on services
 </li>
 <li>
 Follow up with patients to promote comprehensive care coordination before, during, and after their journey
 
 
 </li>
 </ul>
 
 Internal Collaboration &amp; Influence
 
 
 
 <ul>
 <li>
 Contribute to internal process improvements by sharing insights and identifying workflow gaps
 </li>
 <li>
 Participate in quality improvement initiatives, knowledge sharing, and feedback loops
 </li>
 <li>
 Collaborate with nursing and non-clinical team members via communication platforms to ensure closed-looped patient care
 
 
 </li>
 </ul>
 
 Clinical Documentation &amp; Coordination
 
 
 
 <ul>
 <li>
 Maintain accurate and timely documentation of all patient interactions
 </li>
 <li>
 Ensure compliance with privacy standards and clinical protocols
 </li>
 <li>
 Coordinate with other members of the medical group to ensure seamless patient care
 
 
 </li>
 </ul>
 
 What you'll bring
 
 
 
 <ul>
 <li>
 Active compact state RN license
 </li>
 <li>
 
 Located in Pacific or Eastern Time Zone
 
 and available to work full-time flex hours Thursday - Monday
 </li>
 <li>
 Minimum 3 years of clinical experience, preferably in ambulatory care, radiology, oncology, or concierge settings
 </li>
 <li>
 Minimum 2 years of remote nursing experience in addition to the 3 years of clinical experience
 </li>
 <li>
 Certifications in radiology-related and/or oncology-related nursing
 </li>
 <li>
 Strong background in patient communication, education, and relationship-building over the phone and video
 </li>
 <li>
 Experience working cross-functionally within healthcare or digital health teams
 </li>
 <li>
 Ability to thrive in a fast-paced, startup environment&mdash;comfortable with ambiguity, pivots, and iterative work
 </li>
 <li>
 Clear, professional written and verbal communication skills
 </li>
 <li>
 Confidence using clinical software, telehealth platforms, and productivity tools
 </li>
 <li>
 Demonstrated systems thinking and eagerness to contribute to continuous improvement
 </li>
 <li>
 A warm, calm presence and a commitment to patient-centered care
 </li>
 <li>
 Passion for Prenuvo's mission and excitement to build something new
 
 
 </li>
 </ul>
 
 Our Values
 
 
 
 First: we are
 
 Pioneers
 
 
 
 <ul>
 <li>
 Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
 
 
 </li>
 </ul>
 Second: we are
 
 Platform-Builders
 
 
 
 <ul>
 <li>
 We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead &ndash; in a mindset of ownership and duty to our mission.
 
 
 </li>
 </ul>
 Above all: we are
 
 Patients
 
 
 
 <ul>
 <li>
 We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 An avenue to make a positive impact on people's lives and their health
 </li>
 <li>
 We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
 </li>
 <li>
 Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
 </li>
 <li>
 Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
 </li>
 <li>
 Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
 </li>
 <li>
 
 We now offer the
 
 Prenuvo's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered&mdash;making your commute easier and more affordable!
 </li>
 <li>
 Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
 </li>
 <li>
 We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
 </li>
 <li>
 
 The base salary for this role ranges from $80,000 - $95,000 in local currency, depending upon experience
 
 
 
 </li>
 </ul>
 
 We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
 
 
 
 As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
 
 
 
 
 Please be advised that official communication from our recruitment team will only come from our authorized domain [
 
 
 prenuvo.com
 
 
 ]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
 
</div>

Registered Nurse Navigator (Flex)

TriStar Health

<div><h5 class="jobSectionHeader">Introduction</h5>
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Nurse NavigatorTriStar Centennial Medical Center
This position is an on-site position in the Nashville, TN area at Centennial Medical Center. This position focuses on Thoracic Lung Oncology patients.
Schedule: Monday-Friday Day Shift<h5 class="jobSectionHeader">
Benefits</h5>
TriStar Centennial Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>Consumer discounts through Abenity and Consumer Discounts 
</li><li>Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>Colleague recognition program 
</li><li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
We are seeking a Nurse Navigator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5><h6 class="jobSectionHeader">
What qualifications you will need:</h6>
As a Nurse Navigator, you will function as a member of the multidisciplinary team and serve as an advocate and educator for patients with all types of medical conditions. You will be responsible for supporting patients through complex healthcare environments for the optimization of care and outcomes. You will facilitate patient follow-up through coaching, information transfer, and communication to improve continuity of care, enhance the medical management of complex diseases, and streamline the intervention process. You will also guide patients and families through the healthcare system by assisting with access issues to expedite the timeliness of care and treatment. You will achieve this goal by building relationships with patients and physicians, coordinating the defined plan of care, assisting with appointments, assisting in resolving barriers, providing education, and connecting with community resources. You will also assume responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for patients, including support with interdisciplinary and cross-facility coverage and collaboration. You are responsible for timely data collection that promotes tracking of the navigation program performance in line with HCA Healthcare, division, and facility goals (growth, quality, practice guidelines, etc).
What you will do in this role:<ul><li>
Serves as a patient advocate
</li><li>Assesses the patient&rsquo;s medical and psychosocial needs as they pertain to their primary medical or surgical condition for navigation
</li><li>Uses appropriate tools to identify patient needs and barriers to care and provides access to potential resolutions
</li><li>Identifies health disparities and assists in the removal of these disparities
</li><li>Provides appropriate education, outreach, and support to patients and families. Ensures the patient is empowered to manage his/her healthcare needs
</li><li>Provides healthcare system guidance and promotes adherence to recommended treatment throughout the care pathway
</li><li>Supports providers by assisting patients and/or families in understanding their diagnosis, treatment options, and the resources available, including education, clinical research studies (as applicable), and technological advances
</li><li>Provides education/connection to community and external resources, such as access to supportive care, financial support, and return to work
</li><li>Streamlines process for patients by assisting with appointment scheduling in a compliant manner
</li><li>Ensures the organization of appointments and explains the sequence of treatments</li><li>
Ensures smooth transitions between care modalities, facilities, and providers
</li><li>Facilitates patient movement through the appropriate clinical pathway and collaborates with physicians to ensure patient compliance
</li><li>Reinforces patient-specific teaching as defined by the patient&rsquo;s provider
</li><li>Conducts follow-up conversations with patients and communicates any concerns, changes, or social needs to the appropriate physician or other care provider
</li><li>Attends and participates in Multidisciplinary Meetings (MDM) and/or other care planning conferences, as required by the navigation program
</li><li>Ensures appropriate patient data is available, including assessment and documentation
</li><li>Educates the patient and family regarding planned procedures, medications, and treatments</li></ul>
What you will need in this role:<ul><li>
1-3 years of experience in Nursing &ndash; Required
</li><li>3+ years of experience as a Nurse Navigator and/or patient educator in service line &ndash; Preferred
</li></ul>Education<ul><li>
Associate&rsquo;s Degree in Nursing required</li><li>
Bachelor&rsquo;s Degree in Nursing preferred</li></ul>
Licenses and Certifications<ul><li>
Basic Cardiac Life Support (preferred if remote position) &ndash; Required</li><li>
Registered Nurse - Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation. &ndash; Required</li></ul>
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder 
If you find this opportunity compelling, we encourage you to apply for our Nurse Navigator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 
PAR-AFHP</div>

Thoracic Lung Oncology Nurse Navigator

Momentum Life Sciences

<div>About the Position:
The Nurse Navigator will be responsible for utilizing their professional nursing skills, clinical experience, ability to foster relationships, strong empathy, and to provide personalized high-touch virtual support to patients and healthcare professionals (HCPs) with an emphasis on reimbursement, patient access, and therapy coordination. The role will engage with patients and HCPs to ensure patients have seamless access to treatment. The HCM Navigator will guide HCPs through any access barriers for their patients while also heavily collaborating cross-functionally with the REMS vendor, HUB, specialty pharmacy, and field teams to optimize the patient treatment journey. You will leverage their clinical knowledge while combining technical expertise to deliver best-in-class support, customer service, and ongoing guidance to these patients and providers.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Provide virtual high-volume omnichannel support through email, chat, text, virtual connections, and inbound or outbound calls to patients, HCP&rsquo;s, REMS vendor, HUB, specialty pharmacy, and field teams
</li></ul><ul><li>Demonstrate strong empathy and high emotional intelligence to engage patients/HCP&rsquo;s effectively, creating individual relationships built on trust and rapport
</li></ul><ul><li>Provide proactive support to HCP office issues related to REMS, reimbursement, insurance coverage, and product dispense
</li></ul><ul><li>Act as a primary point of contact for patients to provide comprehensive disease/therapy education and access to therapy (including benefit verification, prior authorizations, and navigating insurance reimbursement processes)
</li></ul><ul><li>Prepare structured case status reports for ongoing HCP email or telephonic review
</li></ul><ul><li>Collaborate and work cohesively with Momentum Inbound team to identify gaps, barriers, and opportunities to improve process and overall patient/HCP experience
</li></ul><ul><li>Communicate complex information effectively and empathetically to patients/HCP&rsquo;s
</li></ul><ul><li>Accurately complete patient engagements based on provided criteria
</li></ul><ul><li>Ensure the success of the program through collaborative partnerships with patients, HCPs, field, and operational partners
</li></ul><ul><li>Lead and facilitate weekly touchpoint meetings with field partners to review wins, priorities and action items; document outcomes and drive timely follow-through
</li></ul><ul><li>Monitor and prioritize daily and weekly workload to anticipate needs, rebalance tasks, and ensure timely follow-through on commitments
</li></ul><ul><li>Work and communicate cohesively within a team to identify collaborative opportunities, enable process improvement and escalate as needed
</li></ul><ul><li>Provide manager and the account team voice of the customer feedback on the product, support, and insights to enable enhancements
</li></ul><ul><li>Ensure all activities are conducted in a manner that complies with all Momentum, client, and industry-mandated rules and regulations.
</li></ul><ul><li>Complete AEPQC reporting and provide all communications in a compliant manner.
</li></ul>Other duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Required Education and/or Experience:
<ul><li>Bachelors degree preferred
</li></ul><ul><li>Experience in a telephonic support role centered in patient access, reimbursement, or care coordination/case management roles
</li></ul><ul><li>Experience with high volume inbound/outbound call center
</li></ul>Required License and/or credential(s):
<ul><li>Current, unrestricted nursing license (RN, NP)
</li></ul>Required Skills:
<ul><li>High emotional intelligence and ability to exhibit empathy to meet each patient where they are
</li></ul><ul><li>Demonstrated flexibility and adaptability in a fast-paced environment with shifting priorities, new information, and changing business demands
</li></ul><ul><li>Strong clinical skills and experience with medication compliance, specialty pharmacy knowledge, understanding of the insurance approval process, and motivational interviewing
</li></ul><ul><li>Maintain strong time management and organizational discipline while coordinating concurrent workstreams and navigating frequent interruptions
</li></ul><ul><li>Desire and ability to create an individualized relationship with patients as they progress through their journey
</li></ul><ul><li>Ability to accurately recognize and report AEPQC information.
</li></ul><ul><li>Optimistic, upbeat, and enthusiastic in times of challenge and constant change.
</li></ul><ul><li>Ability to deliver outstanding patient experience
</li></ul><ul><li>Demonstrate experienced competency and ability to independently navigate technology using multiple platforms, computer screens, and other technical components. (Ex: Telephony Systems, CRM tools, Microsoft Suite)
</li></ul><ul><li>Advanced knowledge of written and verbal communication skills and problem-solving techniques
</li></ul><ul><li>Detail-oriented, highly organized, and able to work through ambiguity
</li></ul><ul><li>Able to work independently, self-motivated, managing workload with minimal supervision
</li></ul><ul><li>Ability to maintain cases and complete calls on time
</li></ul><ul><li>Ability to maintain compliant conversations and documentation in a high-volume role
</li></ul><ul><li>Ability to maintain patient confidentiality by using the headset during all conversations, maintaining a private environment for home office without distraction
</li></ul><ul><li>Ability to maintain great flexibility in an ever-changing environment and willingness to learn other therapies or float to other brands as needed
</li></ul><ul><li>Willingness to assist in shift coverage as needed outside of typical hired shift
</li></ul>Special Position Requirements:
Travel:
As required; less than 10%
Working Conditions:
Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Physical Requirements:
Must be able to read, write, and communicate fluently in English. Ability to communicate effectively (hear, listen, speak) with or without reasonable accommodations.</div>

Nurse Navigator, 11-8p EST (Remote)

Northern Light Health

<div>Northern Light Eastern Maine Medical Center
Department: Nursing Administration
Position is located: Northern Light Eastern Maine Medical Center
Work Type: Full Time
Hours Per Week: 40.00
Work Schedule: 8:00 AM to 4:30 PM
Summary :
Oversees the coordination of care for patients hospitalized with Heart Failure and Myocardial Infarction with a secondary Heart Failure diagnosis. Ensures care progression of the Heart Failure population, utilizing the Heart Failure clinical pathway and escalates barriers to appropriate leaders when necessary. Provides comprehensive education regarding the disease process using multiple modalities to ensure understanding. Serves in an expanded nursing role, collaborating with the interdisciplinary care team to deliver patient-centered, high-quality, and cost-effective care using evidence-based guidelines and protocols. Works closely with inpatient and ambulatory care management to offer seamless transitions of care.
Responsibilities :
<ul><li>Identify, obtain, and review patient information to determine care progression needs and appropriate follow-up services.
</li><li>Monitor and drive daily patient progress during inpatient setting to promote early interventions to reduce length of stay and minimize readmission.
</li><li>In collaboration with nursing staff, provide patient and caregiver heart failure specific education related to medications, diet, symptom monitoring, and self-care strategies.
</li><li>Collaborates with the multidisciplinary care team, including Inpatient/Outpatient Care Management staff to facilitate seamless transitions of care.
</li><li>Other Duties.
</li></ul>Other Information :
Competencies and Skills 
 
<ul><li>Basic Life Support
</li><li>Electronic medical record software.
</li><li>Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
</li><li>Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
</li><li>Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
</li><li>Ability to understand the language used to precisely describe the human body including its components, processes, conditions affecting it, and procedures performed upon it.
</li><li>Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming.
</li><li>Word processing, spreadsheets, data entry, database experience and other computer related skills.
</li><li>Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing.
</li><li>Presentation software with the ability to create presentations with the ability to incorporate animation, audio, video, time delays, as well as designing themes and variants with animations and effects.
</li><li>MS Teams
</li><li>Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques.
</li><li>Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.
</li><li>Public Speaking
</li><li>Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
</li><li>Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
</li><li>Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
</li><li>Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
</li></ul>Credentials 
 
<ul><li>Required Registered Nurse
</li></ul>Education 
 
<ul><li>Required Associate's DegreeBachelor's Degree in Nursing Preferred.
</li></ul>Required Experience 
 
<ul><li>3 year/years of Relevant Work Experience
</li></ul>Working Conditions
<ul><li>Potential exposure to diseases or infections. 
</li></ul> 
Northern Light Eastern Maine Medical Center is a 411- bed, regional tertiary care hospital and an American College of Surgeons-verified Level II Trauma Center. Located in Bangor, Maine, it serves as the principal referral center for a patient population of 500,000 residents across the northern two-thirds of the state. The medical center provides comprehensive inpatient and outpatient services, including advanced surgical care, neurosciences, cardiovascular medicine, oncology, and critical care.
Eastern Maine Medical Center is the base for LifeFlight of Maine, a critical care air medical transport program that conducts nearly 900 missions annually, ensuring timely access to specialized care for rural and remote communities. As a member of Northern Light Health, the medical center is part of an integrated statewide health system comprising nine hospitals, numerous primary and specialty care practices, long-term care facilities, home health and hospice agencies, and emergency ground and air transport services. This integrated model supports coordinated, patient-centered care across the continuum.
Eastern Maine Medical Center plays a central role in advancing clinical quality, operational efficiency, and health equity throughout the region. It is actively engaged in clinical education and serves as a training site for medical students, residents, and fellows through affiliations with academic and professional institutions.
Bangor, Maine offers a stable and supportive environment for healthcare professionals. The region is home to high-performing public and private schools, including the University of Maine&rsquo;s flagship campus in Orono. Bangor International Airport provides convenient commercial air service with direct and connecting flights to major US hubs. The area also offers access to a wide range of cultural, educational, and recreational opportunities, with outdoor activities available year-round in Maine&rsquo;s forests, lakes, mountains, and coastal regions.
 
 
Northern Light Eastern Maine Medical Center is a strategic hub for clinical excellence, innovation, and community health in northern New England. 
 
Questions? Contact Talent Acquisition:
 
phone: 207-973-7100
 
email: talentacquisition@northernlight.org 
 
 
 
EMMC, Bangor, Maine, Level 2 Trauma Center, hospital, Cancer Care, Lifeflight</div>

Nurse Navigator- Cardiac/RN

Sutter Health

We are so glad you are interested in joining Sutter Health!
 
Organization: 
SPMF-Sutter Pacific Medical Foundation - South
 
Position Overview: 
A professional registered nurse (RN) who offers individualized assistance to patients, families and caregivers to help overcome health care system barriers. Enhances the patient experience and improves the clinical outcome for patients by providing a seamless navigation process throughout the continuum of care. Responsible for collaborating with physicians and members of the interdisciplinary teams to triage, coordinate, and consistently manage patient care by educating the patient and serving as a point of contact for patients and families. Participates in strategic initiatives within the clinical program or service line to include developing, implementing and monitoring navigation activities and sustainability, facilitates shared decision making and patient engagement by forming trusting relationships and addressing patients' communication and health literacy needs, while helping them integrate their values and preferences into treatment decisions. Works for and promotes positive outcomes for patients, providers and the Sutter health care system.
 
Job Description: 
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).
 
JOB ACCOUNTABILITIES: 
Coordinates patient care through the point(s) of continuum specified by assisting with timely access to care, coordinating/facilitating appointments and services, and accompanying patients to appointments as needed.
 <ul>
<li>Facilitates timely coordination of appointments/services</li>
<li>Meets with patient by phone or in person “within designated time” following “designated event” and follows patient per facility-specific guidelines</li>
<li>May include meeting with the patient in both acute and non-acute Sutter Health locations. Coordinates appointments, if applicable, for diagnostic testing, services, and with providers to ensure timely delivery of diagnostic and treatment services. May include accompanying patients to appointments (particularly if there are multiple barriers to care) and/or, providing clarification and literacy-level appropriate education related to the visit.</li>
<li>Provides care coordination, symptom management support, guidance, education and advocacy across care settings.</li>
<li>Discusses physician visits with patients and families and answers questions</li>
<li>Provides and reinforces education re: treatment, care plan, symptom management, and survivorship concerns</li>
<li>Facilitates shared decision making and patient engagement by forming trusting relationships and addressing patients’ communication and health literacy needs, while helping them integrate their values and preferences into treatment decisions.</li>
<li>Empowers patients with education and knowledge to help improve patient outcomes and satisfaction</li>
</ul>
Assesses patients’ current and future needs, provides patient access to resources (internal and external), facilitates patient needs assessments, including distress screenings and acuity scales; coordinates/facilitates appropriate referrals.
 <ul>
<li>Assesses for and identifies patient/family needs and matches unmet needs to appropriate resources during care continuum, based on clinical guidelines and evidence based practices.</li>
<li>Assesses for and works to mitigate barriers to care. Assists patients with access concerns (for screening, diagnosis, and/or treatment, as appropriate) and assists with paperwork as needed</li>
<li>Makes referrals for services based on patient/family needs—i.e., education, finances, psychosocial, survivorship, transportation, child care, lodging.</li>
<li>Facilitates access to physicians and services.</li>
<li>Facilitates appropriate medical record availability at scheduled appointments as needed. vi. Facilitates language translation or interpretation services. vii. Facilitates financial assessment and referrals along with assisting with completing forms as needed.</li>
<li>Facilitates linkages to follow-up services</li>
<li>As appropriate, facilitates screening for and access to clinical trials, molecular testing and/or genetic counseling. Builds partnerships with local agencies and groups (e.g., referrals to other services and/or support groups)</li>
<li>Facilitates distress and acuity screening and makes appropriate referrals</li>
</ul>
Establishes and maintains close collaboration with providers and care team to communicate effectively ensuring seamless patient care and care coordination.
 <ul>
<li>Communicates and collaborates with involved physicians and staff members to facilitate individualized patient care plans and communication between care disciplines</li>
<li>Maintains communication with patients, families, and health care providers to monitor patient satisfaction with the care experience</li>
<li>Ensures that navigator functions and activities remain within scope of defined role</li>
<li>Provides triage and support services (e.g., symptom management, emotional support, education, resource referral) for patients//families in collaboration with attending physicians and the care team</li>
</ul>
Tracks navigation program metrics and quality indicators, documents patient interactions and progression, and communicates navigation activities to physicians and the care team
 <ul>
<li>Assists with tracking, documentation, and outcome reporting for navigation services</li>
<li>Assists with ongoing navigation program assessment and identification of process improvement opportunities</li>
<li>Assists with and/or attends meetings for Sutter Health accreditation endeavors.</li>
<li>Assists with annual accreditation requirements related to navigation and as directed by administration.</li>
</ul>
Actively participates in multidisciplinary conference, assisting with preparing conference materials and providing patient follow-up as needed.
 <ul>
<li>Actively participating in multidisciplinary care patient presentation and care planning</li>
<li>Assists with coordination of multidisciplinary conference(s) as needed</li>
<li>Assists with patient follow-up as needed</li>
<li>Assists with and/or attends conferences</li>
</ul>
Participates in community health promotion and awareness programs.
 <ul>
<li>Conducts health promotion and awareness programs in community as appropriate</li>
<li>Attends community health fairs and screenings; provides community education presentations as appropriate</li>
<li>Facilitates/attends support groups as appropriate</li>
<li>Conducts and/or assists with a Community Needs Assessment at least once every three years to meet the American College of Surgeons Commission on accreditation requirement(s).</li>
<li>Teaches health topics, including risk reduction, to those interested within the community.</li>
<li>Facilitates and/or attends support groups.</li>
</ul>
Communication (Oral and Written)
 <ul>
<li>Consistently communicates with patients, physicians and other Sutter Health staff in a courteous, professional manner that reflects the desired service outcomes of the department</li>
<li>Prepare patient information materials as requested</li>
<li>Maintains confidentiality of patient information at all times</li>
</ul>
Quality: 
<ul>
<li>Participate in ongoing quality assessment/improvement, ensuring that there is a continuous process of measuring and enhancing quality</li>
<li>Consistently demonstrates Customer Service principles in daily practice</li>
<li>Must be detail-oriented and possess strong organizational skills</li>
<li>Must possess excellent follow-up and follow through skills</li>
<li>Participate in ongoing education opportunities and training</li>
</ul>
Productivity/Efficiency: 
<ul>
<li>Ability to prioritize goals and work accurately and efficiently</li>
</ul>
Sutter Health Citizenship: 
<ul>
<li>Adheres to all policies and procedures (i.e. Administrative and Human Resources), practices safe work habits, and engages in good business standards and practices.</li>
</ul>
Service Standards
 <ul>
<li>Consistently exhibits behaviors set forth in the attached Sutter Health Codes of Conduct</li>
</ul>
EDUCATION: 
Other: Graduate of an accredited school of nursing.
 
CERTIFICATION LICENSURE: 
RN-Registered Nurse of California
 
BLS-Basic Life Support Healthcare Provider
 
DEPARTMENT REQUIRED CERTIFICATION LICENSURE
 
Department, Oncology: ONC-Oncology Nurse Certification (may also be CPHOB, CBCN, BMTCN, APHON or AOCNP) if required by entity (within 1 year with 1 year oncology experience or within 2 years with less than 1 year oncology experience)
 
Department, Oncology: ONS Foundations of Oncology Nursing Practice within 90 days (if less than 1 year with oncology experience)
 
TYPICAL EXPERIENCE: 
5 years recent relevant experience.
 
SKILLS AND KNOWLEDGE: 
Knowledge of medical terminology required.
 
Ability to ensure follow through with responsibilities and communicate with a varied level of health care staff.
 
Knowledge of third-party reimbursement helpful.
 
Verbal and written communication skills.
 
Microsoft Office software experience required, including Excel and Word
 
PHYSICAL ACTIVITIES AND REQUIREMENTS: 
See required physical demands, mental components, visual activities working conditions at the following link: Job Requirements
 
For onsite employees: Job Requirements
 
Job Shift: 
Days
 
Schedule: 
Full Time
 
Shift Hours: 
8
 
Days of the Week: 
Monday - Friday
 
Weekend Requirements: 
None
 
Benefits: 
Yes
 
Unions: 
No
 
Position Status: 
Non-Exempt
 
Weekly Hours: 
40
 
Employee Status: 
Regular
 Sutter Health is an equal opportunity employerEOE/M/F/Disability/Veterans.
 
Pay Range is $86.68 to $114.41 / hour
 The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Nurse Navigator, SF ENT Head & Neck Surgery

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